Xerox Phaser 3425, Service Manual

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4-6 Phaser 34 25 Laser Printer Service Manual
Media Jams and the Paper Path
Media-based Problems
1. Check that the correct type of media is being used. For the correct media types
and weights, see "Media and Tray Specifications" on page 1-14. The customer
should be using a quality laser printer paper.
2.
Inspect the paper for bent, torn, or folded corners.
3.
Ensure that the correct media type is set in the front panel.
4.
Ensure that the paper guides are set correctly.
5.
Ensure that media is a supported type for the tray. See "Media and Tray
Specifications" on page 1-14, for correct media types, sizes and weights.
6.
Load a fresh ream of paper in the tray.
7.
Prior to performing any of the Jam procedures, verify that the Registration and
Fuser Exit actuators are not being held in the actuated position and that they
move freely without binding.
Paper Mis-feed from Tray 1 (MPT)
Troubleshooting References
Procedure
Applicable Parts Wiring and Plug/Jack Map References
Tray 1 Actuator
Tray 1 Assembly
Step Action and Questions Yes No
1
a.
Is paper loaded correctly? Go to Step 2. Load paper
correctly.
2 a.
Is tray damaged?
b.
Are parts missing?
Replace Tray 1
Assembly.
Go to Step 3.
3 a.
Is Tray 1 actuator binding? Repair or
replace Tray 1
Actuator.
Go to Step 4.
4 a.
Is Tray 1 Solenoid operational? Refer to
"Service Diagnostics Menu Map" on
page 3-9.
Go to Step 5. Replace Tray 1
Solenoid.
5 a.
Are the feed roller or retard/drag pads
damaged or dirty?
Clean if dirty. Replace
damaged parts.