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DocuColor 8000/7000 Operator Manual

4-1

Problem solving

When a problem occurs with your digital press, instructions

appear on the UI. Refer to the information in this chapter to help

resolve the problem.

General problems

If the digital press has a loss of power and you cannot access the

Machine Details screen to get the serial number, open the two

main front doors. The serial number label is in the center of the

bottom frame of the digital press.
The charts on the following pages lists problems and suggested

solutions that apply to your digital press. If the problem persists

after following all instructions, call your Xerox representative.

NOTE: If your color server indicates that the digital press has a
fault and the UI does not readily display a message, press the
Machine Status button on the Control Panel, then touch Error Log
on the UI to display the fault history.

Summary of Contents for DocuColor 7000

Page 1: ...DocuColor8000 7000 Operator Manual Version 3 1 March 2007 ...

Page 2: ...tion are trademarks of XEROX CORPORATION Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted including without limitations material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc Other company brands and p...

Page 3: ...nd other markets xii Maintenance safety xiii Operational safety xiii Ozone safety xiv Notices xv Radio frequency emissions xv FCC in the USA xv In Canada ICES 003 xv Regulatory information for RFID xvi Safety extra low voltage approval xvi Certifications in Europe xvi It s illegal in the USA xviii It s illegal in Canada xx Environmental notices for Canada xxi Product recycling and disposal xxii No...

Page 4: ...tab 1 21 Help 1 24 Audio tones 1 24 Alert screens 1 25 Identifying the internal components 1 26 Serial number label 1 26 Paper Transport drawer 1 26 Transport Module 1 27 Paper path in the digital press 1 28 Exit Module 1 29 Relocating the digital press 1 30 Customer documentation updates 1 30 Paper and paper trays 2 1 Recommended Materials List RML 2 1 Paper handling 2 1 Paper trays 2 4 Paper gui...

Page 5: ... Paper trays air adjustment 3 7 Jam clearance 3 8 Physical characteristics 3 8 Size 3 8 Weight 3 8 Floor space requirements 3 8 High Capacity Stacker 80 3 9 Identifying the parts 3 11 Control panel 3 11 Cooling fan 3 13 Paper path 3 15 Top Tray 3 15 Stacker Tray 3 15 Bypass 3 15 Paper guidelines 3 16 Recommended baseline centerline 3 16 Paper specifications 3 17 Unloading the Stacker Tray 3 18 Sel...

Page 6: ...oading Staples 3 36 HCSS80 Maintenance 3 37 Cleaning the HCSS80 3 37 Problem Solving 3 37 Loss of Power 3 40 Common Stacker Stapler CSS 3 41 Identifying CSS Parts 3 41 Control Panel 3 42 Electrical environmental requirements 3 43 Paper stock specifications 3 43 Paper Path 3 45 Using the stacker stapler 3 46 Hints and tips 3 46 Stapling Hints 3 46 Paper specifications for stapling 3 47 Staple Posit...

Page 7: ...Out Time 5 1 Environmental Requirements 5 2 Ambient Temperature and Humidity 5 2 Altitude 5 2 Illumination 5 2 Noise Levels 5 3 Ozone Emissions 5 3 Dust 5 3 Capabilities 5 4 Tray Capacity 5 4 Throughput 5 4 Print Rates 5 5 Physical Characteristics 5 6 Digital Press Size 5 6 Digital Press Weight 5 6 Floor Space Requirements 5 6 Metric Conversion Chart 5 7 Maintenance 6 1 Cleaning procedures 6 1 Cle...

Page 8: ...tridge 6 20 Adding Fuser Oil 6 23 Changing the Waste Dry Ink Toner Bottle 6 25 Replacing a Charge Corotron 6 27 When to replace a charge corotron 6 27 Which charge corotron to replace 6 27 Banding samples 6 28 Replacing the Fuser Web 6 31 Calling for Service 6 35 Consumable Supplies 6 37 ...

Page 9: ...software or result in the loss of data WARNING Warnings mark alert users to areas of the machine where there is a possibility of personal injury WARNING This symbol identifies an area on the machine that is HOT and should not be touched WARNING This symbol indicates a laser is being used in the machine and alerts you to refer to the appropriate safety information TIP This symbol identifies informa...

Page 10: ...es the beginning of a task or work process you should use to complete a procedure and is followed by the first step of a numbered procedure task or work process NOTE This symbol calls your attention to information that is helpful but not essential to complete a procedure or task ...

Page 11: ... impact the product certification Please contact your authorized local dealer for more information Electrical safety Use only the power cord supplied with this equipment Plug the power cord directly into a correctly grounded electrical outlet Do not use an extension cord If you do not know whether or not an outlet is grounded consult a qualified electrician Do not use a ground adapter plug to conn...

Page 12: ... service representative to correct the problem The machine emits unusual noises or odors The power cord is damaged or frayed A wall panel circuit breaker fuse or other safety device is tripped Liquid is spilled into the press The machine is exposed to water Any part of the machine is damaged Disconnect device The power cable is the disconnect device for this equipment and is attached to the back o...

Page 13: ...h CDRH regulations and must be attached to laser products marketed in the United States This product does not emit hazardous laser radiation CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous exposure of laser light Since radiation emitted inside this product is completely confined within the protective housing and external...

Page 14: ...on exposure This product contains laser warning labels These labels are intended for use by the Xerox Service Representative and are placed on or near panels or shields that require special tools for removal Do not remove any of the panels There are no operator serviceable areas inside these covers If you need additional safety information concerning the product or Xerox supplied materials you may...

Page 15: ...ty Your Xerox equipment and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines will help ensure the continued safe operation of your product Use the materials and supplies specifically designed for your product The use of unsui...

Page 16: ... be very hot and should not be touched If you need any additional safety information concerning the machine or materials contact your Xerox representative Ozone safety This product produces ozone during normal operation The ozone is heavier than air and the quantity is dependent on print volume Providing the correct environmental parameters as specified in the Xerox installation procedures ensures...

Page 17: ... used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user s au...

Page 18: ...ccessories that are attached to the press must meet or exceed the requirements previously listed All modules that require external connection must be installed per the installation procedure Certifications in Europe The CE marking that is applied to this product symbolizes Xerox Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated Janua...

Page 19: ...ch includes the addition of new functions or the connection of external devices may impact this certification Please contact your local Xerox Limited representative for a list of approved accessories WARNING In order to allow this equipment to operate in proximity to Industrial Scientific and Medical ISM equipment the external radiation from the ISM equipment may have limited or special mitigation...

Page 20: ...of the government such as FHA etc Bonds U S Savings Bonds may be photographed only for publicity purposes in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to reproduce a legal document on which there is a canceled revenue stamp this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or ...

Page 21: ...ign Passports may be photographed 7 Immigration Papers 8 Draft Registration Cards 9 Selective Service Induction Papers that bear any of the following Registrant s information Earnings or IncomeDependency Status Court RecordPrevious military service Physical or mental condition Exception United States military discharge certificates may be photographed 10 Badges Identification Cards Passes or Insig...

Page 22: ... seals wrappers or designs used by or on behalf of the Government of Canada or of a province the government of a state other than Canada or a department board Commission or agency established by the Government of Canada or of a province or of a government of a state other than Canada 7 Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by t...

Page 23: ...ce guidelines for energy efficiency Environment Canada established the Environmental Choice program in 1988 to help consumers identify environmentally responsible products and services Copier printer digital press scanners and fax products must meet energy efficiency and emissions criteria and exhibit compatibility with recycled supplies Currently Environmental Choice has more than 1600 approved p...

Page 24: ...Xerox sales representative 1 800 ASK XEROX to determine whether this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment For recycling and disposal information contact your local authorities In the United States you may also refer to the Electronic Industries Alliance web site www eiae org Perchlorate Material This product ma...

Page 25: ...ce with agreed national procedures In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures Prior to disposal contact your local dealer or Xerox representative for end of life take back information Other countries Please contact your local waste authorities and request disposal guidance ...

Page 26: ...DocuColor 8000 7000 Operator Manual xxiv Notices ...

Page 27: ...digital press operating at a speed of either eighty prints per minute DocuColor 8000 or seventy prints per minute DocuColor 7000 This chapter provides the location name and function of the various digital press components including External components The User Interface The Control Panel Internal components ...

Page 28: ...he external components Use the illustration below to identify external components listed in the table on the next page Power on off switch User Interface Control Panel Dry Ink Toner compartment Offset Catch Tray Exit Module Front Doors Transport Module Tray 1 Tray 2 ...

Page 29: ... of the digital press when duplexing On Off On Off Press the Power Switch to the On position to power on the digital press A screen message advises of a short wait while the Fuser warms up and the digital press runs a system check Press the Power Switch to the Off position to power off the digital press Allow the digital press to remain off for a minimum of twenty seconds before switching the powe...

Page 30: ...Receives completed print job Sets are offset for easy separation Maximum capacity is 500 sheets of 24 lb 90 g m2 paper Right Left Front Doors Houses the image transfer system for simplex and duplex printing Open to clear jams in the paper path in the Printing Module and at the Fuser Follow the instructions precisely for clearing a jam in the Fuser WARNING The Fuser is extremely hot and will cause ...

Page 31: ...nual 1 5 1 Overview Ecology Module The Ecology Module connected to the back of the DocuColor 8000 7000 contains the environmental components ozone and dust filters The Ecology Module is maintained by the Xerox service representative ...

Page 32: ...top to the twenty five pin connector on the Electrical Module to load software or run diagnostics This connector is for the Xerox service representative only do not connect a computer cable to it CAUTION Do not block the vents of the Electrical Module WARNING Do not remove the covers or guards that are fastened with screws There are no parts behind these covers that you can maintain or service ...

Page 33: ...ste Bottle collects the waste dry ink toner in the printing process The Dry Ink Toner Waste Bottle is customer replaceable and located in the rear of the Exit Module Refer to the Maintenance Chapter of this manual for instructions on changing the Dry Ink Toner Waste Bottle Dry Ink Toner Waste Bottle ...

Page 34: ...r GFI The Fuser receives power through the Fuser GFI Digital Press GFI The digital press receives power through the Digital Press GFI If an optional Second Feeder Module is connected to the Digital Press then it too receives power from this GFI After a power outage occurs Power on the digital press as soon as possible after the power is restored and print a job to ensure that there is no damage to...

Page 35: ...trips again or if power is not restored by the above procedure call your Xerox service representative CAUTION The Pressure Pad in the Fuser remains in an up position if power to the digital press is interrupted while the digital press is in use The Pressure Pad is not released from this position until the power is restored the Power Switch is in the On position and the Start button is pressed KEY ...

Page 36: ...terface UI displays messages that indicate the status of the digital press during idle run or fault conditions The UI also displays the default screen selected in the Tools Mode by your System Administrator The default screen can be either the Job Status or the Machine Status screen ...

Page 37: ... also provide instructions for the operator Tabs and Functions Some UI screens display tabs which contain various selectable options Options are initially set to the factory default settings These settings can be changed by your System Administrator in Tools Mode Ask your System Administrator for more information regarding these selections or refer to the System Administration Guide Message Area T...

Page 38: ...tus Displays a list on the UI of the current jobs and their status You can hold release promote delete and see the options selected for each job Language Allows you to select one of two languages to be displayed on the UI Access Allows access to the password protected Tools Mode and the Auditron Mode Machine Status Accesses the Paper Tray Machine Details Error Log and Maintenance screens Machine S...

Page 39: ...o pause the printing process in order to perform certain maintenance procedures such as changing the fuser oil or the dry ink toner cartridge You must press Pause again to resume the printing process Start The Start button is used in the Tools Mode for certain settings It is also used by the service representative in the diagnostics mode Keypad Use the keypad to enter your password for access to T...

Page 40: ...ob includes Job Type Current Status Paper Size Output Quantity refers to the output in sheets for a single page job and in sets or stacks for a multiple page job and total Number of Pages Jobs are numbered in the order they are received for processing Job order in the queue may be modified by an automatic Hold something has to be done to the digital press before continuing a Manual Hold at user re...

Page 41: ...tc problem the job is not released until the resource is provided A job that is held due to user request can be released by touching the Release button Touch Promote Job to advance a selected job in the queue to be processed after the job that is currently printing Jobs are processed on a first in first out basis when multiple jobs are promoted Once a job has been promoted it cannot be skipped by ...

Page 42: ...n arrow buttons are selectable when the total number of jobs exceeds one page Name Function Job List Shows all jobs submitted to the digital press Hold Job Holds a job in the print queue until released Release Job Releases a Hold Job to be printed Promote Job Enables a job to be moved in front of other jobs in the queue Delete Job Deletes a selected job Job Details Shows the programmed options for...

Page 43: ...the Fuser temperature is lowered The digital press automatically goes into this mode after no activity occurs for the factory default time of fifteen minutes This time can be changed in Tools to reflect a value of 1 240 minutes Refer to the System Administration Guide for further information Language The Language button toggles the UI text between two preset languages ...

Page 44: ... or Auditron screens Refer to the System Administration Guide for further information on Tools and Auditron features Machine Status When the Machine Status button on the Control Panel is pressed the Paper Trays tab screen is displayed by default The Machine Status screen can be set as the initial screen default by your System Administrator ...

Page 45: ...splays the customer support phone number the serial number of the machine and access to the Meters screen Error Log Shows all error codes to assist your Xerox service representative in solving problems with the digital press Maintenance Touch the Customer Replaceable Unit button to display the status of the Dry Ink Toner Cartridges Dry Ink Toner Waste Bottle Charge Corotrons and Fuser Web A green ...

Page 46: ...b This screen provides the telephone number to call for support the machine serial number and access to the meter counts Meters keep track of print counts To view the print count touch the Meters button on the Machine Details screen The Billing Meters screen is displayed ...

Page 47: ...w To reset the meters to zero touch the Resettable Meters button On the following screen touch the Reset button Maintenance tab Touch the Customer Replaceable Unit button on the Maintenance screen to display a list of replaceable items and their status ...

Page 48: ...three bars are red The cartridge is 1 2 full when two bars are red The cartridge 1 4 full when one bar is red For the other consumables such as the Waste Dry Ink Bottle each Corotron and the Fuser Web the following applies A green check mark indicates that the level of the consumable is adequate A yellow triangle alerts you that the level is low and A red circle indicates that the consumable is de...

Page 49: ... 1 Overview Your Xerox service representative uses the Service Engineer Replaceable Unit function to check on the status items that are replaced only by the service engineer These items include the fuser oil and the second bias transfer belt ...

Page 50: ... to remind you to remove the document from the Scanner glass Button Selection A single tone indicates that the button you pressed can be selected A double tone indicates that the button is not available Fault The Fault Tone indicates that the digital press is in a fault condition and does not operate until the fault is cleared The Audio Tones can be deactivated or made louder or softer through the...

Page 51: ...as a red bar across the screen when a consumable product such as Dry Ink Toner needs to be replaced An Alert screen also indicates that the digital press is unable to make prints because of a fault condition Follow the instructions on the UI to resolve the problem and resume printing ...

Page 52: ... the Machine Details tab for the serial number open the two main front doors The serial number label is in the center of the bottom frame of the digital press Paper Transport drawer This area is where paper is aligned the image is applied and fused and the paper is flipped over if duplexing is required Charge Corotron Assemblies Paper Transport Drawer Serial Number Label ...

Page 53: ...dule Paper from all trays moves through the Transport Module to the upper paper path in the digital press The lower paper path carries duplexed sheets through the Transport Module to the digital press upper paper path Tray 1 Tray 2 Upper paper path Lower paper path ...

Page 54: ...path and the lower paper path The upper path is used for both simplexing and duplexing The lower path is used for duplexing only The Horizontal Transport 1 decurls the paper when printing duplex From Transport Module To Transport Module Alignment Vacuum Inverter Transport Horizontal Transport 2 Horizontal Transport 1 From the Duplex To the Exit Module Fuser Transport Inverter Inverter Transport Ga...

Page 55: ...hing device The Exit Module contains a Decurler that removes paper curl caused by the fusing process The Exit Module also contains an Inverter which turns the paper over to image side two when duplexing or when face down output is selected From Digital Press To Inverter Transport To Digital Press To the output device Duplex Inverter Decurler Transport ...

Page 56: ...ur Xerox customer representative The Installation Planning procedure must be conducted for every new site Customer documentation updates You can get the latest customer documentation updates for your digital press by going to www xerox com Be sure to periodically check this website for the latest information for your digital press ...

Page 57: ... media PDF files are available at www xerox com Use the search parameter DocuColor 8000 7000 and follow the path until you reach the files to download Paper handling For the best performance load paper with the seam side up in all the paper trays The seam side is where the ream of paper is sealed Refer to the label on the paper ream NOTE Many suppliers use arrows on the product labels to indicate ...

Page 58: ...s suggestions the problem still persists call your Xerox representative For reliable digital press operation and good print quality Xerox recommends the following Stored paper On a flat surface Do not store paper directly on the floor since this increases the possibility of moisture absorption Paper should be stored on pallets shelves or in cabinets in an area protected from extremes of temperatur...

Page 59: ...per in cut sizes crop their papers using state of the art rotary slitters on high performance systems Slitting and edge trimming by circular knives with dust removal at every cutting point prevents contamination of the paper Trimming papers from parent sheets to get the desired output size may generate dust if dull knives are used The recommendation is to delay trimming until printing has been fin...

Page 60: ... Paper Trays 1 and 2 are the standard paper trays for the basic configuration of the digital press The following figure shows the paper path from trays 1 and 2 through the Transport Module Tray 1 Tray 2 Transport Module To the digital From the Horizontal press Duplex Transport ...

Page 61: ...Tips Do not mix sizes or weights of paper in a paper tray Ensure that the tray indicator LEDs are set for the correct paper size weight range and paper type Copy paper is fed into the digital press in one of two positions long edge feed LEF or short edge feed SEF Long edge refers to the long edge of the paper When you see LEF position the paper so the long edge is fed first Short edge refers to th...

Page 62: ...gned with an automatic curl control system that uses information such as the amount of coverage on the page paper weight whether the paper is coated or uncoated and the current humidity and temperature to determine the amount of pressure needed at the different decurlers to reduce output curl If you are experiencing excessive curl remove the paper from the tray turn it over and replace it in the t...

Page 63: ...s b L80 g m2 cannot duplex in high humidity L85 g m2 coated media is not allowed Paper All Paper Trays Minimum Paper Size 182mm x 182mm 7 16 x 7 16 Maximum Paper Size 320mm x 488mm 12 6 x 19 2 Standard Sizes B5 LEF SEF A4 LEF SEF B4 SEF A3 SEF 8 x 10 LEF 8 5 x 11 LEF SEF 8 5 x 13 SEF 8 5 x 14 SEF 11 x 17 SEF 12 x 18 SEF Kai8 SEF Kai16 LEF 12 6 x 17 7 SEFX 12 6 x 19 2 SEFX Paper Weight Range 60 300...

Page 64: ...rency guidelines Transparencies can be run from all the paper trays Use only the transparencies recommended Xerox Removable Paper Stripe USA and Canada 3R5765 Xerox Europe 3R93179 Load transparencies into a tray with the paper stripe side facing DOWN and with the stripe as the leading edge The leading edge is the edge that feeds into the digital press first Do not mix paper and transparencies in a...

Page 65: ...riginals and prints determine where the job left off and resume printing or cancel the job and start again The size of the tabbed insert should be 9 x 11 inch 229 x 279 mm for letter size tabs 223 5 x 296 mm for A4 equivalent tabs The correct weight of the insert should be selected on the tray Select Non Standard size on the paper tray and on the UI Tools Mode input 11 inches or 296 mm for A4 as t...

Page 66: ... paper sensor in the press Simplex Print Jobs Load the drilled paper into any tray in the Long Edge Feed LEF direction Refer to the following illustration Duplex Print Jobs Load drilled paper into any tray in either the Long Edge Feed LEF or Short Edge Feed SEF direction Refer to the following illustration NOTE If you are stapling 3 hole drilled paper with the optional High Capacity Stacker Staple...

Page 67: ...ard size paper Nonstandard size paper is identified as any paper for which there is no paper guide setting within the minimum and maximum sizes for the trays 7 16 to 12 6 inch LEF or 7 16 to 19 2 inch SEF 182 320 mm LEF or 182 x 488 mm SEF Non Standard size paper can be loaded into all the trays The Non Standard setting must be selected on the top front of the paper tray Refer to the System Admini...

Page 68: ...uto Paper Selection APS can be enabled in the Tools Mode When enabled the digital press automatically selects the paper tray containing the correct size paper without a specific paper tray being selected Refer to the System Administration Guide for information on how to enable Auto Paper Selection or to select a particular tray as the default setting When the Single Paper Weight setting in Tools M...

Page 69: ...the open area of the paper trays The tray will become inoperable until the paper is removed NOTE Many suppliers use arrows on the paper ream labels to indicate the preferred side to image first Use this side as indicated by the arrow as equivalent to the seam side when loading the paper 3 Adjust the paper guides by pressing in the guide release and carefully moving the Edge Guide until it lightly ...

Page 70: ...o the Paper Weight Conversion Tables in this chapter to convert pounds to grams 5 Select Transparency if you are running transparencies 6 Select Non Standard paper if the size indicators for the paper guides inside the tray do not show the size of the paper you are loading 7 Select Coated or Uncoated paper Selection buttons Wordless label Selection buttons ...

Page 71: ...all times and produces heated air if one of the following selections are made Coated paper Transparencies or plain paper 106 g m2 or heavier The trail edge blower is on at all times and does not produce heated air The paper trays also have air adjustment levers on the drawer to regulate the direction of the air 8 If the paper weight is between 64 and 256 g m2 the position of the air adjustment lev...

Page 72: ...ets Cover pounds 20 x 26 500 sheets Index pounds 25 5 x 30 5 500 sheets Bristol and Tag pounds 22 5 x 28 5 500 sheets 60 16 41 22 33 27 64 17 43 24 35 29 75 20 50 28 41 34 80 21 54 30 44 36 90 24 60 33 50 41 105 28 70 39 58 48 120 32 80 44 66 55 135 35 90 50 75 62 150 40 100 55 83 67 158 42 107 58 87 72 163 43 110 60 90 74 176 47 119 65 97 80 200 53 135 74 110 91 203 54 137 75 112 93 216 57 146 80...

Page 73: ...ounds 25 x 38 500 sheets Cover pounds 20 x 26 500 sheets Index pounds 25 5 x 30 5 500 sheets Bristol and Tag pounds 22 5 x 28 5 500 sheets 60 80 17 21 43 54 24 30 35 44 29 36 81 105 22 28 55 70 31 39 45 58 37 48 106 135 29 36 71 90 40 44 59 75 49 62 136 150 37 40 91 100 45 55 76 83 63 67 151 220 41 59 101 149 56 81 84 122 68 100 221 300 60 74 150 189 82 110 123 166 101 128 ...

Page 74: ...DocuColor 8000 7000 Operator Manual 2 18 2 Paper and paper trays ...

Page 75: ...odule is an optional feeding device that contains Trays 3 and 4 This module holds the same number and types of substrates as the First Feeder Module FFM which contains Trays 1 and 2 The First Feeder Module is not optional and is permanently connected to the digital press Each tray holds a maximum of 2000 sheets of 24 pound 90 g m2 paper Chapter 2 provides more information on using specific types o...

Page 76: ...DocuColor 8000 7000 Operator Manual 3 2 3 Accessories Identifying the parts Second Feeder Module Tray 3 Tray 4 Tray 1 Tray 2 First Feeder Module ...

Page 77: ...e right side of the trays Sheets move from the transport area behind the right door of the SFM to the Upper Transport area above Paper Trays 1 and 2 then through the Transport Module and into the press SFM Transport Area Upper Transport Area Transport Module Tray 3 Tray 4 Tray 1 Tray 2 ...

Page 78: ...torn curled or folded paper Use the paper sizes and weights shown in the Recommended Materials List Follow the suggestions in the Specialty Media Guide Hints and Tips Do not mix sizes or weights of paper in a paper tray Ensure that the tray indicator LEDs are set for the correct paper size weight range and paper type NOTE It is imperative that you load paper with the paper guides adjusted properly...

Page 79: ... media is not allowed 5Refer to the Tabbed Inserts section in this chapter Paper All Paper Trays Minimum Paper Size 182mm x 182mm 7 16 x 7 16 Maximum Paper Size 320mm x 488mm 12 6 x 19 2 Standard Sizes B5 LEF SEF A4 LEF SEF B4 SEF A3 SEF 8 x 10 LEF 8 5 x 11 LEF SEF 8 5 x 13 SEF 8 5 x 14 SEF 11 x 17 SEF 12 x 18 SEF Kai8 SEF Kai16 LEF 12 6 x 17 7 SEF1 12 6 x 19 2 SEF1 Paper Weight Range 60 300 g m2 ...

Page 80: ...rints Paper Size Non Standard or Standard Select Non Standard Paper if the size indicators for the paper guides inside the tray do not show the size of the paper you are loading Paper Weight Transparency or weight ranges Select Transparency or the weight range for the paper being loaded Paper Type Coated or Uncoated Press the selection button until the light next to the correct selection illuminat...

Page 81: ... at all times and does not produce heated air The paper trays also have air adjustment levers on the drawer to regulate the direction of the air If the paper weight is between 64 and 256 g m2 the position of the air adjust levers should be toward the front of the tray If the paper weight is between 257 and 300 g m2 the position of the air adjust levers should be positioned toward the rear of the t...

Page 82: ...r areas displayed on the screen and to resume printing Jam clearance instructions are also provided in the Problem Solving chapter Physical characteristics Size 41 7 inches 1060 mm W x 29 5 inches 750 mm D x 38 inches 969 mm H Weight 551 pounds 250 Kg Floor space requirements Ask your Xerox representative to refer to the DocuColor 8000 7000 Installation Planning Guide for installation work space r...

Page 83: ...es the Offset Catch Tray The Stacker Tray has a capacity of 3500 sheets of 24 lb 90 g m2 centerline paper or 370 mm high The Top Tray has a capacity of 250 sheets of 24 lb 90 gm2 centerline paper The HCS80 is supplied with two Stacker Carts If needed you can purchase an additional Stacker Cart Contact your Xerox representative for further details NOTE The Stack Tray cannot support more than 99 lb ...

Page 84: ...e top tray Send sets of different sizes to either the Stacker Tray or the top tray NOTE Do not stack larger sets on top of smaller sets Jams could result Send a sample set to the top tray Chain two stackers to the digital press and send collated sets to Stacker 1 Stacker 2 or Both Stackers Send collated sets through the stacker to another connected finishing device ...

Page 85: ...y mode 2 Sample set button Press to have the HCS80 deliver the next collated set to the top tray 3 Unload button Press once to lower the Stacker Tray and unlock the front door If pressed while running a job all sheets in the paper path are delivered before the Stacker Tray starts to lower 4 Unload light Illuminates when the Stacker Tray has reached the down position and the front door can be opene...

Page 86: ...the HCS80 Refer to the HCS80 fault code table located in the Problem Solving section of this chapter 7 Top tray jam area Blinks when there is a jam 8 Bypass jam area Blinks when there is a jam 9 Stacker tray jam area Blinks when there is a jam or the door is open Keypad Used by the service representative for diagnostics not shown The keypad is located on the front right of the control panel ...

Page 87: ... on and off as required The cooling fan is located inside the front door The cooling fan is normally Off The fan must be switched On when you are using coated paper than weighs 120 g m2 80 lb or greater For coated paper than weighs less than 120 g m2 80 lb and for uncoated paper the fan should be switched Off HCS80 Cooling Fan ...

Page 88: ...the front door of the HCS80 2 Press the cooling fan power switch to the On position KEY POINT Only switch on the cooling fan when running paper that weighs 120 g m2 80 lb or greater NOTE Remeber to switch off the fan after your job s finsihes and when running paper that weigh less than 120 g m2 80 lb HCS80 Power switch ...

Page 89: ...e Sample Set button is selected When selected as an Output Location Stacker Tray Collated sets are transported to the Stacker Tray Bypass The Bypass transports collated sets through the HCS80 to a connected finishing device or to another HCS80 If your system configuration has two stackers the bypass on the second stacker is not available Cart From the digital press Top Tray Bypass Stacker Tray Sta...

Page 90: ...d papers longer than 305 mm 12 in the feed direction require 210 mm 8 3 minimum measurement across the feed direction Non standard papers shorter than 254 mm 10 in the cross feed direction require 330 mm 13 minimum measurement in the feed direction Recommended baseline centerline The following papers are considered to be baseline centerline and are recommended to ensure you receive the best qualit...

Page 91: ...2 x 10 1 LEF Yes Yes Yes A4 8 3 x 11 7 SEF Yes Yes Yes Letter 8 5 x 11 SEF Yes Yes Yes 8 5 x 13 SEF Yes Yes Yes Legal 8 5 x 14 SEF Yes Yes Yes B4 10 1 x 14 3 SEF Yes Yes Yes 11 x 14 9 SEF Yes Yes Yes Tabloid 11 x 17 SEF Yes Yes Yes A3 11 7 x 16 5 SEF Yes Yes Yes 12 x 18 SEF Yes Yes Yes SRA3 12 6 x 17 7 SEF Yes Yes Yes 8 x 10 LEF Yes Yes Yes A4 8 3 x 11 7 LEF Yes Yes Yes Letter 8 5 x 11 LEF Yes Yes...

Page 92: ...Open the front door when the Unload Light illuminates 3 Position the securing bar on top of the stacked paper 4 Pull the Stacker Cart straight out 5 Remove the securing bar 6 Remove the paper from the Stacker Tray 7 Push the empty Stacker Cart straight into the HCS80 8 Position the securing bar on the fixed area inside the HCS80 NOTE The front door will not close if the securing bar is not properl...

Page 93: ...ed sets When the Stacker Tray becomes full or when the Unload button is selected the digital press delivers all paper in the digital press to the same Stacker Tray and then switches to the other Stacker Tray for the rest of the job NOTE The Stacker Tray has a capacity of 3500 sheets of 24 lb 90 g m2 centerline paper or 370mm high Always refer to the Recommended Materials List and the Speciality Me...

Page 94: ...tative Once installed the UI screens provide Finishing Module selections For jobs coming through the network refer to the documentation that came with your color server for information on how to select DFA options on the print driver screens Jam clearance A paper jam in the HCS80 will be indicated by a message on the digital press UI Follow the instructions displayed The image on the HCS80 Control...

Page 95: ...andles indicated on the UI and remove all paper in the Bypass area Remove paper only from the areas indicated 4 Close each green handle 5 Close the HCS80 Top Cover 6 If the UI indicates there is a jam in the digital press follow the instructions on the screen to remove any paper in the area indicates Refer to the Jam Clearance section in the Problem Solving chapter in this manual 7 Follow the inst...

Page 96: ...ush the Stacker Cart straight into the HCS80 7 Position the securing bar on the fixed area inside the HCS80 NOTE The front door will not close if the securing bar is not properly attached to the stacker frame 8 Close the HCS80 front door 9 Follow the instructions displayed on the digital press UI to resume printing Maintenance Do not clean any area inside the HCS80 If the covers or Front Door requ...

Page 97: ...heck the Bypass area in the first HCS80 212 251 212 252 212 253 212 254 Stacker problem Power off then power on 212 302 Top Cover open Close the top cover 212 540 Stacker tray full Empty the Stacker Tray 212 541 Stacker tray position Press the Unload button The Wait light blinks until the Stacker Tray has reached the down position When the Stacker Tray has reached the down position open the front ...

Page 98: ...plugged in to the proper wall receptacle Ensure that the digital press power is on and the Ground Fault Indicator is in the On position If the power has not been restored by the above procedure call Xerox Customer Support Also call your Xerox service representative if the loss of power to the HCS80 seems to be frequent or excessive ...

Page 99: ...g the Offset Catch Tray The Stack Tray has a capacity of 2000 sheets of 17 21 lb 64 80 g m2 paper The HCSS80 also has an Offset mode which provides separation between the stacked sets sent to the Stack Tray The High Capacity Stacker Stapler can also send output not stapled of 250 sheets of 17 21 lb 64 80 g m2 paper to the Top Tray Banner sheets can be used with your color server The banner sheets ...

Page 100: ...r is constant when in use or in standby 2 Staple Indicator The Staple Indicator blinks when the staple level in the stapler is low The Staple Indicator is constant when the stapler is empty 3 Keypad The keypad including the C button is used only by the Xerox service representative 4 Message Display Shows the fault codes 5 Jam Indicator Area illuminates to indicate the location of a jam in the HCSS...

Page 101: ...een 20 25º C 68 77º F Paper stock specifications The HCSS80 Top Tray accepts all media types sizes and weights supported by the digital press The Stack Tray accepts all standard media sizes supported by the digital press with the exception of sizes greater than A3 11 x 17 in Refer to the chart on the following page for information on accepted media types Environmental requirements Minimum Maximum ...

Page 102: ...257 SEF Yes Portrait Yes A4 8 3x11 7 210 x 297 SEF LEF Yes Portrait Landscape Yes Letter 8 5x11 216 x 279 SEF LEF Yes Portrait Landscape Yes 8 5x13 216 x 330 SEF Yes Portrait Landscape Yes 8 5x14 216 x 256 SEF Yes Portrait Landscape Yes JIS B4 10 1x14 33 257 x 364 SEF Yes Portrait Yes 11x17 279 x 432 SEF Yes Portrait Dual Yes A3 11 7x16 5 297 x 420 SEF Yes Portrait Dual Yes 12x18 305 x 457 SEF No ...

Page 103: ...or Manual 3 29 3 Accessories Paper Path As media enters the HCSS80 it is fed to the Top Tray or to the Offset Stacker Stapler Tray depending on your selections Control Panel Top Tray Staple Cartridge Offset Stacker Stapler Tray ...

Page 104: ... size paper jobs You can use mix coated and uncoated stock The HCSS80 accepts jobs of mixed weight papers below 59 lb 220 g m2 Only clear paper jams at the area indicated on the HCSS80 Control Panel Do not remove paper from any other areas of the paper path Stapling Hints There are three stapling options Single Staple Position 1 The HCSS80 places a staple in the upper left corner of SEF or LEF set...

Page 105: ...ination Inches MM Sheet Orientation HCSS80 Stack Tray 64 220 g m2 stapling Front cornerX Rear cornerY Dual HCSS80 Top Tray 64 300 g m2 no stapling 7 2 x 10 1 JIS B5 182 x 257 SEF Yes O x x Yes 8 3 x 11 7 A4 210 x 297 SEF Yes O O x Yes 8 5 x 11 216 x 279 SEF Yes O O x Yes 8 5 x 13 216 x 330 SEF Yes O O x Yes 8 5 x 14 216 x 356 SEF Yes O O x Yes 10 1 x 14 3 JIS B4 257 x 364 SEF Yes O x x Yes 11 x 17...

Page 106: ...taple Position 1 Front Corner Staple Position 2 Rear Corner Dual Staple SEF LEF SEF LEF SEF LEF 7 2x10 1 JIS B5 182x257 8x10 203x254 8x5x11 216x279 A4 8 5x13 216x330 8 5x14 216x356 10 1x14 3 JS B4 257x364 10 5x15 3 Kai 16 267x388 Asian market size 10 5x7 6 Kai 16 267x194 Asian market size ...

Page 107: ...or 8000 7000 Operator Manual 3 33 3 Accessories 11x17 279x432 A3 12x18 305x457 12 6x17 7 320x450 Size Inches mm Staple Position 1 Front Corner Staple Position 2 Rear Corner Dual Staple SEF LEF SEF LEF SEF LEF ...

Page 108: ...Unloading the HCSS80 To ensure consistent quality unload sets of less than four sheets and lighter weight paper after 50 sets are made or when the curl of the sets inhibits the ability of the sets to exit the HCSS80 When the Stack Tray is full Fault Code 112 550 appears in the message display on the HCSS80 The digital press Touch Screen displays a message Unload the Main Tray of the Finisher The H...

Page 109: ...n on how to clear a jam 1 Open the HCSS80 Front Door There are three possible jam areas as indicated in the photo above Handle one moves down handle two moves to the right and handle three moves up 2 Remove all jammed paper only from the area indicated on the Touch Screen and the HCSS80 Control Panel Display Do not remove paper from any other areas 3 Reposition the handle 4 Close the HCSS80 Front ...

Page 110: ...t door of the HCSS80 2 Push the yellow 1 lever down with your left hand Grasp the grey handle on the cartridge unit and pull it towards you until it stops Release the yellow level and the unit will lock into place 3 Grasp the yellow staple cartridge and pull it towards you The entire unit will move forward then the staple cartridge only will pull free of the unit 4 Insert a new cartridge into the ...

Page 111: ... is in the Exit Module Jammed Paper not visible in HCSS80 and fault code does not clear after opening and closing HCSS80 door Open the HCSS80 door Jammed paper is not visible in the area indicated Close the HCSS80 door The Touch Screen indicates a jam in the Exit Module Open the Exit Module and clear any visible sheets Open and close the HCSS80 door Clear any other areas indicated on the Touch Scr...

Page 112: ...Exit Module and the HCSS80 Refer to the Note below this table for information on how to undock the HCSS80 Fault Code 112 110 Paper jammed in the HCSS80 and the Exit Module during a purge of sheets to the Top Tray Clear the jammed paper from the HCSS80 Clear the jammed paper from the Exit Module Open and close the HCSS80 door Resume job Fault Code 052 310 Communication problem Cancel or save the jo...

Page 113: ...r in the digital press paper tray s Mechanical obstruction Check for obstruction in the stacker stapler paper path Ensure that all transports and baffles are properly seated Paper Jams Use Top Tray Deselect offset or restart job to the Top Tray High paper curl Adjust digital press decurler Flip paper in digital press paper tray s Rotate paper in the digital press paper tray s Switch to heavier pap...

Page 114: ...istance 25 4mm 1in away from the press Release the lever and continue to move the HCSS as far as required Loss of Power If power is interrupted to the HCSS80 Ensure the power cord is plugged in to the proper wall receptacle Ensure that the digital press power is on If the power has not been restored by the above procedure call Xerox Customer Support Also call your Xerox service representative if t...

Page 115: ...h Tray The CSS Stack Tray has a capacity of 2000 sheets of 17 21 lb 64 80 g m2 paper The stacker stapler also has an Offset mode which provides separation between the stacked sets sent to the CSS Stack Tray The stacker stapler can also send output not stapled of 250 sheets of 17 21 lb 64 80 g m2 paper to the CSS Top Tray Banner sheets can be used with your color server The banner sheets must be pr...

Page 116: ...ndicator is constant when in use or in standby 2 Staple Indicator The Staple Indicator blinks when the staple level in the stapler is low The Staple Indicator is constant when the stapler is empty 3 Keypad The keypad including the C button is used only by the Xerox service representative 4 Message Display Shows the fault codes 5 Jam Indicator Area illuminates to indicate the location of a jam in t...

Page 117: ... between 20 25º C 68 77º F Paper stock specifications The CSS Top Tray accepts all media types sizes and weights supported by the digital press The CSS Stack Tray accepts all standard media sizes supported by the digital press with the including sizes that are larger than A3 11 x 17 in TIP Paper that is larger than A3 11 x 17 inch cannot be stapled or offset Environmental requirements Minimum Maxi...

Page 118: ...o Staple Position 50 sheet maximum for Stapling 17 75 lb 60 300 g m2 JIS B5 7 2x10 1 182 x 257 SEF Yes Portrait Yes A4 8 3x11 7 210 x 297 SEF LEF Yes Portrait Landscape Yes Letter 8 5x11 216 x 279 SEF LEF Yes Portrait Landscape Yes 8 5x13 216 x 330 SEF Yes Portrait Landscape Yes 8 5x14 216 x 256 SEF Yes Portrait Landscape Yes JIS B4 10 1x14 33 257 x 364 SEF Yes Portrait Yes 11x17 279 x 432 SEF Yes...

Page 119: ... Manual 3 45 3 Accessories Paper Path As media enters the CSS it is fed to the CSS Top Tray or to the CSS Offset Stacker Stapler Tray depending on your selections Control Panel Top Tray Staple Cartridge Offset Stacker Stapler Tray ...

Page 120: ...m mixed size paper jobs You can use mix coated and uncoated stock The CSS accepts jobs of mixed weight papers below 59 lb 220 g m2 Only clear paper jams at the area indicated on the CSS Control Panel Do not remove paper from any other areas of the paper path Stapling Hints There are three stapling options Single Staple Position 1 The CSS places a staple in the upper left corner of SEF or LEF sets ...

Page 121: ...tput fed to Stack Tray Output Destination Inches MM Sheet Orientation Stack Tray 64 220 g m2 Front cornerX Rear cornerY Dual Top Tray 64 300 g m2 no stapling 7 2 x 10 1 JIS B5 182 x 257 SEF Yes O X X Yes 8 3 x 11 7 A4 210 x 297 SEF Yes O O X Yes 8 5 x 11 216 x 279 SEF Yes O O X Yes 8 5 x 13 216 x 330 SEF Yes O O X Yes 8 5 x 14 216 x 356 SEF Yes O O X Yes 10 1 x 14 3 JIS B4 257 x 364 SEF Yes O X X ...

Page 122: ...taple Position 1 Front Corner Staple Position 2 Rear Corner Dual Staple SEF LEF SEF LEF SEF LEF 7 2x10 1 JIS B5 182x257 8x10 203x254 8x5x11 216x279 A4 8 5x13 216x330 8 5x14 216x356 10 1x14 3 JS B4 257x364 10 5x15 3 Kai 16 267x388 Asian market size 10 5x7 6 Kai 16 267x194 Asian market size ...

Page 123: ...or 8000 7000 Operator Manual 3 49 3 Accessories 11x17 279x432 A3 12x18 305x457 12 6x17 7 320x450 Size Inches mm Staple Position 1 Front Corner Staple Position 2 Rear Corner Dual Staple SEF LEF SEF LEF SEF LEF ...

Page 124: ...acker stapler To ensure consistent quality unload sets of less than four sheets and lighter weight paper after 50 sets are made or when the curl of the sets inhibits the ability of the sets to exit the stacker stapler When the Stack Tray is full Fault Code 112 550 appears in the message display on the stacker stapler The digital press UI displays a message Unload the Main Tray of the Finisher The ...

Page 125: ...ation on how to clear a jam 1 Open the stacker stapler Front Door There are three possible jam areas as indicated in the photo above Handle 1 moves down Handle 2 moves to the right and handle 3 moves up 2 Remove all jammed paper only from the area indicated on the UI and the stacker stapler Control Panel Display Do not remove paper from any other areas 3 Reposition the handle 4 Close the stacker s...

Page 126: ...n the front door of the stacker stapler 2 Push the Lever 1 down with your left hand Grasp the handle on the cartridge unit and pull it towards you until it stops Release the lever and the unit will lock into place 3 Grasp the staple cartridge 2 and pull it towards you The entire unit will move forward then the staple cartridge only will pull free of the unit 4 Insert a new cartridge into the unit ...

Page 127: ...t actually is in the Exit Module Jammed Paper not visible in stacker stapler and fault code does not clear after opening and closing stacker stapler door Open the stacker stapler door Jammed paper is not visible in the area indicated Close the stacker stapler door The UI indicates a jam in the Exit Module Open the Exit Module and clear any visible sheets Open and close the stacker stapler door Cle...

Page 128: ...mmed paper between the Exit Module and the stacker stapler Refer to the Note below this table for information on how to undock the stacker stapler Fault Code 112 110 Paper jammed in the stacker stapler and the Exit Module during a purge of sheets to the Top Tray Clear the jammed paper from the stacker stapler Clear the jammed paper from the Exit Module Open and close the stacker stapler door Resum...

Page 129: ...r in the digital press paper tray s Mechanical obstruction Check for obstruction in the stacker stapler paper path Ensure that all transports and baffles are properly seated Paper Jams Use Top Tray Deselect offset or restart job to the Top Tray High paper curl Adjust digital press decurler Flip paper in digital press paper tray s Rotate paper in the digital press paper tray s Switch to heavier pap...

Page 130: ... distance 25 4mm 1in away from the press Release the lever and continue to move the stacker stapler as far as required Loss of Power If power is interrupted to the stacker stapler Ensure the power cord is plugged in to the proper wall receptacle Ensure that the digital press power is on If the power has not been restored by the above procedure call Xerox Customer Support Also call your Xerox servi...

Page 131: ... open the two main front doors The serial number label is in the center of the bottom frame of the digital press The charts on the following pages lists problems and suggested solutions that apply to your digital press If the problem persists after following all instructions call your Xerox representative NOTE If your color server indicates that the digital press has a fault and the UI does not re...

Page 132: ...re that the correct weight is selected on the tray Ensure that Fit to Paper or an equivalent selection is not selected in your print driver Paper is misfed or wrinkles repeatedly If a message appears on the UI follow the instructions displayed and refer to the information in this chapter Ensure the proper paper refer to the Paper chapter of this manual and The Recommended Materials List is loaded ...

Page 133: ...option on paper stock to purge excess oil from system Reload the transparencies and continue the copying job Refer to the Recommended Materials List and the Color Materials Usage Guide for more information about transparencies Multiple sheets feed from the paper trays Do not fill the paper trays above the MAX fill line indicator Remove the paper from the tray and fan the sheets to separate the joi...

Page 134: ...tray when output approaches this limit to ensure continuous production Ensure the first sheet is not blocking the paper exit particularly for 11 x 17 inch A3 output Excessive paper curl continued on the next page Paper curl may be a result of Ensure that the correct paper weight and paper type are selected The mass of dry ink toner coverage on the copy the greater the toner mass the greater the pa...

Page 135: ...less sensitive to moisture It is difficult to perform secondary operations on the output prints such as writing on them or using adhesives This problem is caused by the oil used in the fusing process The problem can be reduced or eliminated by setting the prints aside for one or two hours before performing a secondary operation on them Rubbing the print surface with a soft clean cloth or eraser ma...

Page 136: ...al information to resolve the problem If power is interrupted during the printing process it is imperative that you clear all other jam areas before you open and clear areas behind the Right and Left Front Doors of the digital press The following illustration shows the various parts of the digital press Follow the jam clearance instructions on the UI UI Dry Ink Toner compartment Offset Catch Tray ...

Page 137: ...e jam 1 Open the tray with the jam CAUTION If you hear paper tearing stop opening the tray Open the door of the Transport Module or the SFM Transport Area and clear the paper from the Transport Module before attempting to open the tray again 2 Carefully remove all jammed paper 3 Use the UI to determine if further jams exist and clear those areas SFM Transport Area Upper Transport Area Transport Mo...

Page 138: ...area only when the Second Feeder Module containing Trays 3 and 4 is connected 1 Pull out the Transport Area drawer above Tray 1 2 Lift up the handle 3 Remove all jammed paper 4 Return the drawer to its original position 5 Follow the instructions on the UI to clear other areas or to resume your print job ...

Page 139: ...Transport Module jams Open the areas in the Transport Module indicated on the UI Carefully remove all jammed paper 1 Open the Transport Module door 2 Grasp the green handles 3a squeeze and move it to the right 3 Carefully remove all jammed paper 3a 7c 7b 3b 7a ...

Page 140: ...nd if required lift handles 7a and remove all jammed paper Return handles 7a to the original position 8 Squeeze handles 7b and lower to the right Remove all jammed paper Return handles 7b to the original position 9 Squeeze handles 7c and lower to the left Remove all jammed paper Return handles 7c to the original position 10 Close the Transport Module door 11 Follow the instructions on the UI to re...

Page 141: ... Exit Module jams Follow the instructions on the UI to clear jams from all the areas indicated in the Exit Module The following picture shows the areas where jams could be located Follow the instructions on the UI to restart your print job 8e 8c 8d 8f 8g 8a 8b ...

Page 142: ...eful when clearing jams in the Fuser area The Fuser is extremely hot and will cause injury 1 Open the Right and Left Front Doors when directed to by a UI message 2 Grasp handle 4 and move it in the direction of the arrow 3 Slowly pull out the Paper Transport module until it stops 4 Lift handle 4a and carefully remove all jammed paper ensuring that all pieces are removed if the paper is torn Turn t...

Page 143: ...s around the heat roll The heat roll is visible when handle 4d is up DO NOT attempt to remove this sheet of paper because the stripper fingers may be damaged if you attempt this procedure Call your Xerox service representative to remove this piece of paper Reposition green handle 4d and close area 4c Ensure these are firmly in place 8 Grasp handle 4 and slowly push in the Paper Transport until it ...

Page 144: ...he Fuser area The Fuser is extremely hot and will cause injury 1 Lift handles 5 and 6 and clear any paper in the areas CAUTION Paper can rip if not pushed back before removing it from under the lip of this area 2 Push the paper back until you see the front edge then remove the paper 3 Reposition handles 5 and 6 by closing firmly 4 Close the Right and Left Front Doors 5 Follow the instructions on t...

Page 145: ...odes 3 Record the Machine Serial Number Press the Machine Status button on the Control Panel Touch the Machine Details tab and the serial number is displayed If the serial number is not displayed open the Right Left Front Doors of the digital press The serial number is also on a white label on the bottom front frame 4 If copy quality is a problem take a copy sample to the telephone with you to hel...

Page 146: ...DocuColor 8000 7000 Operator Manual 4 16 4 Problem solving ...

Page 147: ...Hz Single phase Three wire plus safety ground Current service 30 Amp sole use 200V to 240V 60Hz Range line to neutral 200 V minimum to 240 V maximum Frequency 50 60 Hz Power Consumption Standby 2 8 kW Run 6 kW Power Saver 45W Warm up Time Within 7 minutes from power on or from Power Saver Mode First Print Out Time 16 seconds maximum ...

Page 148: ...ged in the Tools Mode Ambient Temperature and Humidity 10 to 32 C 15 to 85 RH 50 to 90 F 15 to 85 RH NOTE Above 82 F 28 C reduced humidity is required to maintain the specified performance Altitude Normal operation 0 to 2 500 meters 0 to 8 200 feet Operation between 2 000 to 2 500 meters 6 557 to 8 200 feet may require a field adjustment Illumination Normal function free from print quality defects...

Page 149: ...chnical Data Noise Levels Ozone Emissions Not to exceed 0 015 mg m3 Dust 0 4mg m3 or less per Environment Product Safety Manual PS 22B008 Continuous Noise Impulse Noise Standby 55 dB N A IOT Operation 78 dB 83 dB Full System Operation 81 dB 89 dB ...

Page 150: ...m2 paper Throughput All paper trays Type Coated or uncoated paper transparencies Sizes Minimum 182mm x 182mm 7 16 x 7 16 Maximum 320mm W 488mm L 12 6 x 19 2 Weights 60g m2 to 300g m2 Size Loading Orientation B5 SEF LEF A4 SEF LEF B4 SEF A3 SEF 8 x 10 LEF 8 5 x 11 SEF LEF 8 5 x 13 SEF 8 5 x 14 SEF 11 x 17 SEF 8 Kai SEF 267mm x 388mm 16 Kai LEF 267mm x 194mm 12 x 18 SEF 12 6 x 17 7 SEF ...

Page 151: ...inistrator Guide for the procedure to change the setting The following chart illustrates the print speeds for the two modes using 8 5x11 or A4 paper fed LEF ppm prints per minute DocuColor 8000 7000 Substrate DocuColor 8000 DocuColor 7000 Single Paper Weight Mixed Paper Weight Single Paper Weight Mixed Paper Weight 1 Sided 2 Sided 1 Sided 2 Sided 1 Sided 2 Sided 1 Sided 2 Sided 60 80 g m2 80 ppm 4...

Page 152: ... Digital Press with Exit Module and Offset Catch Tray is 114 8 inches 2916 mm W x 43 5 inches 1105 mm D x 55 6 inches 1413 mm H Digital Press Weight 2205 pounds 1000 Kg Floor Space Requirements Minimum space requirements for the basic configuration of the digital press not including a color server 158 3 inches 4020mm W x 134 8 inches 3425mm D ...

Page 153: ...7 0 432 218 425 0 25 6 8 3 211 24 0 610 0 28 7 8 4 213 0 3 7 8 5 216 0 5 13 8 7 221 5 x 8 127 x 203 0 6 15 9 0 229 8 x 10 203 x 254 0 7 18 10 0 254 8 x 11 203 x 279 0 8 20 10 5 267 A4 210 x 297 1 25 4 10 8 274 8 5 x 11 216 x 279 Kilo grams Pounds 1 4 36 11 0 279 8 5 x 13 216 x 330 1 0 2 205 1 5 38 11 1 282 8 5 x 14 216 x 356 0 454 1 0 1 7 43 11 15 283 8 7 x 14 221 x 356 1 9 48 11 5 292 9 x 11 229 ...

Page 154: ...DocuColor 8000 7000 Operator Manual 5 8 5 Technical Data ...

Page 155: ...necessary to request a service call The procedure for ordering supplies and a list of the supplies you should keep on hand are also included in this chapter Cleaning procedures Cleaning the digital press If the exterior surfaces require cleaning dampen a paper towel or a soft clean cloth with a liquid nonabrasive glass cleaner or water WARNING Do not use any other cleaners or solvents on the digit...

Page 156: ...int free cloth CAUTION To avoid damage do not use any Xerox cleaner water or commercial cleaner on the Touch Screen Cleaning the Charge Corotrons There are four Charge Corotron units located behind the front doors of the digital press one for each dry ink toner color Black Cyan Magenta and Yellow KEY POINT Each corotron unit should be cleaned one time daily in order to provide optimum image qualit...

Page 157: ...clean the corotron NOTE The picture above shows the Corotron Assembly removed from the digital press You do not need to remove the assembly in order to clean the Corotron Pad This picture is for reference only KEY POINT The cleaning pad and wand are components of the Corotron Assembly they are not separate parts Corotron Assembly Cleaning Wand Cleaning Pad ...

Page 158: ...6 Maintenance Use the following procedure for daily cleaning your corotrons NOTE It is recommended that you perform this procedure at the start of every day and after every 5 000 prints 1 Open the front doors of the digital press Front doors ...

Page 159: ...reaches the end Slowly push in the wand until it is fully seated against the corotron assembly CAUTION To avoid damage to the corotron assembly carefully and slowly pull out the Cleaning Wand Once the wand reaches the end of the assembly it stops Do not continue to pull on the wand as this will remove the wand from the Corotron Assembly thereby damaging the assembly If this occurs you must replace...

Page 160: ...in completely If it is not seated properly the User Interface will display the following screen Repeat Steps 2 and 3 CAUTION If any problems occur while cleaning the pad or reseating the wand and or if the above screen is continually displayed call your Xerox service representative for assistance ...

Page 161: ...00 Operator Manual 6 7 6 Maintenance 4 Once the Corotron Cleaning Wand is properly seated in the corotron assembly the User Interface displays the following message 5 Repeat Steps 1 4 until all the corotrons are cleaned ...

Page 162: ... 8 6 Maintenance 6 After each corotron is cleaned and the front doors are closed the following message is displayed 7 Select one or more corotrons by touching the corresponding button Cyan Magenta Yellow Black 8 Select the Cleaning button ...

Page 163: ...Interface displays the following screen Select Yes The User Interface displays After incrementing the counter for a specific corotron or corotrons that specific corotron or corotrons is no longer selectable 10 Select the Close button to finish the cleaning procedure ...

Page 164: ...le paper jams in Area 4 NOTE It is recommended that you perform this procedure one time per day preferably at the start of the day before the digital press is switched on and the fuser is hot WARNING If the digital press is switched on and the fuser is hot be sure to switch off the digital press power and allow 15 minutes for the fuser to cool before performing this procedure 1 Open the front door...

Page 165: ...DocuColor 8000 7000 Operator Manual 6 11 6 Maintenance 2 Grasp handle 4 and move it in the direction of the arrow 3 Slowly pull out the Paper Transport module until it stops 4 ...

Page 166: ... the illustration below by wiping it with lint free cloth NOTE It is recommended that you use the lint free cloth supplied with your digital press Xerox part number 19K03610 KEY POINT Avoid touching the chute area with your bare hands as this will leave grease and dirt on that area and create paper jams ...

Page 167: ...lint free cloth rotate the belts in the direction that paper travels refer to the arrow in the above illustration Continue to wipe the belts as you rotate them NOTE Do not rotate the belts with your bare hands as this will leave grease and dirt on them and create paper jams Rotate the belts by using a lint free cloth Continue to rotate and wipe the belts until all the belts are clean 6 Clean the a...

Page 168: ...0 7000 Operator Manual 6 14 6 Maintenance NOTE It is recommended that you use the lint free cloth supplied with your digital press Xerox part number 19K03610 7 Clean the sensors circled in red with a lint free cloth ...

Page 169: ... 15 6 Maintenance 8 Grasp handle 4 and slowly push in the Paper Transport until it stops Turn the handle in the direction of the arrow to lock the module in place 9 Close the right and left front doors 10 Switch on the digital press power ...

Page 170: ...itched on and the fuser is hot WARNING If the digital press is switched on and the fuser is hot be sure to switch off the digital press power and allow 15 minutes for the fuser to cool before performing this procedure CAUTION Only clean the recommended areas of the paper path as described in this procedure 1 Use a damp water moistened not wet lint free cloth to clean the paper path only in the gre...

Page 171: ...rea and clean both surfaces of the transports b Remove any residual moisture with a dry lint free cloth 2 Use a damp water moistened not wet lint free cloth to clean the paper path only in the green handle jam clearance areas as shown below Area 4a Area 6 Area 5 Area 8g ...

Page 172: ...st patterns to run fifty prints 8 5 x 11 inch A4 of each color C Y M K a Examine the prints for white spots b Run fifty additional prints for each color still showing the defect c Examine the last five prints for spots d Run fifty additional prints for each color still showing the defect e If the problem continues contact your Xerox Service Representative 5 If large amounts of paper dust are frequ...

Page 173: ...yed when you must replace consumable items The digital press will not run after this message is displayed until the item is replaced You should keep a supply available of the following consumable items Dry Ink Toner cartridges in all four colors Fuser Oil An empty Waste Dry Ink Toner bottle Charge Corotron Assembly Fuser Web Assembly A chart later in this chapter provides the part numbers to order...

Page 174: ...re affixed to the compartment containing the cartridges CAUTION To prevent spillage remove Dry Ink Toner cartridges only when the Replace the Dry Ink Cartridge message is displayed on the UI 1 Place a drop cloth below the Dry Ink Toner area 2 Open the Dry Ink Toner Compartment 3 Rotate the empty cartridge counter clockwise until the arrow on the cartridge is aligned with the unlocked padlock on th...

Page 175: ...r clothing This will set the Dry Ink Toner and make it difficult to remove If any Dry Ink Toner gets on your skin or clothing use a brush to remove it blow it off or wash it off with cold water and mild soap 5 Remove a new cartridge from the box CAUTION Dry Ink Toner settles and compacts during shipping and must be loosened before inserting the cartridge into the machine Failure to completely loos...

Page 176: ...idge can be inserted into the compartment 6 To insert the cartridge into the compartment align the arrow on the cartridge with the unlocked padlock on the compartment and slide the cartridge into the compartment CAUTION If more than one cartridge needs to be replaced at the same time ensure that the cartridges are replaced in their correct color locations From left to right the cartridge colors ar...

Page 177: ...lenish the Fuser Oil supply 1 Open the Right Front Door of the digital press 2 Place a drop cloth on the floor under the Fuser area Any oil spilled on a hard floor will make the floor slippery 3 Refer to the following figure for the location of the Fuser Oil Reservoir Cap 4 To open the Reservoir Cap grasp the tab at the back of the cap and pull it forward Fuser Oil Cap ...

Page 178: ...cate the Filler Spout Cap and need another one 6 Carefully insert the Filler Spout into the opened Fuser Oil Reservoir and squeeze the bottle until the oil reaches the maximum fill level tab visible inside the Reservoir 7 Remove the Filler Cap from the bottle and place it on a cloth or paper towel to drain Return the original cap to the bottle of Fuser Oil 8 Close the Reservoir Cap ensuring that i...

Page 179: ...rs on the UI advising you when to replace the Waste Dry Ink Toner Bottle The bottle is located at the back of the Exit Module Refer to the following figure 1 Open the Waste Dry Ink Toner door at the back of the Exit Module Refer to the following figure Exit Module Waste Dry Ink Toner Bottle location Exit Module ...

Page 180: ...of the full bottle and press the cap securely into the open hole on the top of the full bottle 4 Dispose of the full bottle according to your local regulations 5 Remove an empty bottle from the carton and insert it into the machine Ensure that the hole on the top of the bottle is open and facing to the right 6 Close the Waste Dry Ink Toner Bottle door Open hole Cap in hole ...

Page 181: ... circle when a pre determined number of prints using a corotron unit have been made You should ignore these symbols and continue to use the corotron until banding is seen on prints Which charge corotron to replace If you notice streaks or bands of color across prints a charge corotron unit may need to be replaced To determine which unit needs replacing retrieve and print the file named Corotron Te...

Page 182: ...he following examples of the test print show banding in the color bar of the corotron that needs to be replaced and in the 3 color bar The 3 color bar CMY is there to help you identify which color is showing banding Black Banding Cyan Banding Magenta Banding Yellow Banding ...

Page 183: ... it out of the machine Dispose of according to your local regulations 3 All replacement corotron units come with a protective plastic sleeve that also assists you in correctly inserting the unit Grasp the sleeve of the replacement unit with both hands and guide the two holes at the end of the sleeve over the metal bullet shaped pins next to the opening in the digital press Removing a charge corotr...

Page 184: ...et pins and dispose of according to your local regulations 5 The UI displays a message asking if you would like to reset the counter for the corotron unit Follow the instructions on the screen to reset the counter NOTE Each time you remove a corotron unit and reseat it the UI displays a message asking if you would like to reset the counter In these situations you should close the screen without re...

Page 185: ... completely used and you must replace it When this message displays the digital press shuts down and will not print until the web is replaced WARNING The Fuser area is hot Be careful when working in this area to avoid injury Use the following procedure to replace the Fuser Web 1 Open the front doors of the digital press 2 Use handle 4 to pull out the Transfer Drawer 3 Pull open the Fuser handle 4C...

Page 186: ... Operator Manual 6 32 6 Maintenance 5 Push down the two white levers 6 Grasp the colored handle in the center and pull the web unit down and out of the machine Dispose of according to your local regulations Handle 4d open ...

Page 187: ... Hold the web assembly with both hands and line up the tabs on both sides of the bottom of the assembly with the slides on both sides of the Fuser area Slide the assembly in until it is firmly in place 9 Raise the unit to the upright position and push up the two white levers Raise the unit into place Raise the white levers ...

Page 188: ...uColor 8000 7000 Operator Manual 6 34 6 Maintenance 10 Lower handle 4d 11 Lift up handle 4c and raise the Fuser into its original position 12 Push in and lock the Transfer Drawer then close the front doors ...

Page 189: ...ize downtime If the problem cannot be solved by telephone a service representative will be dispatched to your site promptly 2 Record the displayed Fault Codes 3 Record the Machine Serial Number Press the Machine Status button on the Control Panel Touch the Machine Details tab and the serial number is displayed If the serial number is not displayed open the Right Left Front Doors of the digital pre...

Page 190: ...t user help and service support call the appropriate number US 1 800 821 2797 Includes TTY support Canada 1 800 939 3769 Europe _________________________ Latin America _________________________ Xerox also provides web based customer support Go to www xerox com eSupportCentre ...

Page 191: ...m Supply Number Eastern Hemisphere Supply Number Western Hemisphere SupplyUnit Shipped with digital press Reorder Quantity Approximate Print Yield Carton Full Color Prints Dry Ink Toner Black 6R90346 6R1199 1 30K Dry Ink Toner Cyan 6R90347 6R1200 1 50K Dry Ink Toner Magenta 6R90348 6R1201 1 50K Dry Ink Toner Yellow 6R90349 6R1202 1 50K Developer Black 5R90246 5R629 1 100K Developer Cyan 5R90247 5R...

Page 192: ...ent at standardized conditions on A4 8 5x11 Xerox Digital Color Xpressions 24 lb 90 g m2 and Colotech Plus 90 g m2 reference paper NOTE Actual yields vary greatly depending on color intensity area coverage paper stock and run mode selected To order consumable supplies call the appropriate number US 1 800 822 2200 Canada French 1 800 668 0133 English 1 800 668 0199 Europe _________________________ ...

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