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Xerox Color C75 Press, User Manual

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Remedy:  Check paper loaded in Tray 2, and power-cycle the machine. If the machine
is not improved by performing the relevant remedy, contact your Xerox Customer
Support Center. Trays other than Tray 2 can be used.

073-210

Cause:  Tray 3 malfunctioned.

Remedy:  Check paper loaded in Tray 3, and power-cycle the machine. If the machine
is not improved by performing the relevant remedy, contact your Xerox Customer
Support Center. Trays other than Tray 3 can be used.

075-100

Cause:  Tray 5 (Bypass) malfunctioned.

Remedy:  Power-cycle the machine. If the machine is not improved by performing the
relevant remedy, contact your Xerox Customer Support Center.

075-109

Cause:  Tray 5 (Bypass) malfunctioned.

Remedy:  Power-cycle the machine. If the machine is not improved by performing the
relevant remedy, contact your Xerox Customer Support Center.

075-135

Cause:  Tray 5 (Bypass) malfunctioned.

Remedy:  Power-cycle the machine. If the machine is not improved by performing the
relevant remedy, contact your Xerox Customer Support Center.

075-210

Cause:  Tray 5 (Bypass) malfunctioned.

Remedy:  Power-cycle the machine. If the machine is not improved by performing the
relevant remedy, contact your Xerox Customer Support Center.

075-211

Cause:  Tray 5 (Bypass) malfunctioned.

Remedy:  Power-cycle the machine. If the machine is not improved by performing the
relevant remedy, contact your Xerox Customer Support Center.

078-213

Cause:  Paper Tray 5 (Bypass) malfunctioned.

Remedy:  Power-cycle the machine. If the tray errors are not fixed by performing the
relevant remedy, contact the Customer Support Center.

078-214

Cause:  Paper Tray 5 (Bypass) malfunctioned.

Remedy:  Power-cycle the machine. If the tray errors are not fixed by performing the
relevant remedy, contact the Customer Support Center.

Xerox

®

 Color C75 Press

10-26

User Guide

Problem solving

Summary of Contents for Color C75 Press

Page 1: ...Xerox Color C75 Press User Guide Version 1 0 February 2013 702P00984...

Page 2: ...Explorer and Word are registered trademarks of Microsoft Corporation in the United States and or other countries Adobe the Adobe logo Acrobat the Acrobat logo Acrobat Reader Distiller Adobe PDF logo A...

Page 3: ...Finisher with Booklet Maker 1 10 Interface Module 1 10 GBC AdvancedPunch 1 11 High Capacity Stacker 1 11 Standard Booklet Maker Finisher 1 12 SquareFold Trimmer Module 1 13 2 Where to find help 2 1 He...

Page 4: ...the document feeder 5 1 Basic copy using the document glass 5 2 Copy tab 5 3 Reduce Enlarge 5 3 Reduce Enlarge More options 5 4 Paper Supply 5 4 Output Color 5 5 Copy Output 5 5 2 Sided Copying 5 6 Or...

Page 5: ...yout Adjustment 6 5 Filing Options 6 7 E mail Options 6 8 E mail 6 11 E mail components 6 11 Scanning to an e mail address 6 12 Network Scanning 6 13 Network scanning components 6 13 Network Scanning...

Page 6: ...Cleaning the exterior 9 2 Cleaning the document cover and glass 9 2 Cleaning the document feeder rollers 9 5 Replacing consumable supplies 9 6 Ordering supplies 9 6 Checking the status of CRUs 9 7 Rep...

Page 7: ...y 6 1 Tray HCF 12 3 HCF Tray 6 and lower left cover jams 12 4 HCF 1 Tray fault codes 12 6 13 Oversized High Capacity Feeder OHCF 1 or 2 trays Trays 6 7 13 1 Loading media in the 1 or 2 Tray OHCF 13 2...

Page 8: ...Paper path 15 3 Paper curl settings on the Interface Module 15 3 Preset decurler settings 15 3 Manual decurler buttons 15 4 Problem solving 15 4 Clearing jams 15 4 Paper jams at lever 1a 15 4 Paper j...

Page 9: ...s at lever 1b 17 18 Paper jams at lever 3b and 3d 17 19 Paper jams at lever 3e and knob 3c 17 21 Paper jams at lever 3g and knob 3f 17 22 Paper jams at lever 4b and knob 3a 17 23 Paper jams at lever 2...

Page 10: ...bs 18 7 Trimmer feature 18 8 Trimmer options 18 8 Trim guidelines 18 9 Accessing the Trimmer options 18 11 Accessing the Trimmer options for network print jobs 18 11 Accessing the Trimmer options for...

Page 11: ...ptional 2 tray Oversized High Capacity Feeder OHCF Other optional feeding devices are available 2 User Interface UI The User Interface UI consists of the touch screen and control panel with the button...

Page 12: ...the print engine and any attached finishing devices 8 Optional finishing device Shown is the optional Booklet Maker Finisher with the optional C Z Folder The Booklet Maker Finisher requires the Interf...

Page 13: ...r Mixed size original documents can be used however the top left corners of the original documents must be aligned in the document handler Remove any staples and paper clips from the documents before...

Page 14: ...ouch screen 2 Services Home 3 Services 4 Job Status 5 Machine Status 6 Log In Out 7 Energy Saver 8 Clear All 9 Stop 10 Start 11 Interrupt 12 Keypad 13 Language 14 Help Xerox Color C75 Press 1 4 User G...

Page 15: ...stomer documentation that was delivered with it Power on off Two power switches The machine has two power switches 1 Power switch Use this switch to turn on or turn off the machine 2 Main power switch...

Page 16: ...ed while it is warming up Power off 1 Press the power switch to the Off position 2 Verify that the UI display is turned off completely before turning on the machine again Energy Saver Note The terms P...

Page 17: ...e Energy Saver mode 1 Press the Energy Saver button or 2 Send a print job to the machine or make copies at the machine Locating the machine serial number The machine serial number can be accessed from...

Page 18: ...5 x 11 in A4 paper Long Edge Feed LEF can be used in this tray Oversized High Capacity Feeder 1 or 2 trays The Oversized High Capacity Feeder OHCF is available in a 1 tray or 2 tray option The OHCF fe...

Page 19: ...with Bypass and storage cabinet above the tray 2 Advanced Finisher The Advanced Finisher provides a wide range of finishing options including offset stacking stapling and hole punching 1 9 Xerox Color...

Page 20: ...des a wide range of finishing options Interface Module The Interface Module is required with MANY of the finishing devices The Interface Module provides communication and a paper path between the prin...

Page 21: ...ximum of 47 hole Note The GBC AdvancedPunch is shown here with the required Interface Module and with the optional Booklet Maker Finisher and the optional C Z Folder Information on this accessory can...

Page 22: ...ce the finishing options by adding the optional C Z Folder to either finisher Standard Finisher with optional C Z Folder Booklet Maker Finisher with optional C Z Folder Note Both the Standard Finisher...

Page 23: ...device that is used in conjunction with the Booklet Maker Finisher Note The SquareFold Trimmer Module is shown here with the required Booklet Maker Finisher also known as Light Production C Finisher w...

Page 24: ...Xerox Color C75 Press 1 14 User Guide Product overview...

Page 25: ...xerox com Be sure to periodically check this website for the latest information on your product It may be helpful to know your machine serial number before calling for support The machine serial numbe...

Page 26: ...Xerox Color C75 Press 2 2 User Guide Where to find help...

Page 27: ...d print queue 4 Select the Properties button for that machine 5 Select the desired output options such as quantity 1 or 2 sided printing 6 Select OK to close the Properties window 7 Select OK to send...

Page 28: ...o a storage device such as a flash drive or CD DVD 2 Connect your storage device to the print server 3 From the Xerox EX Printer Server select File Import Job 4 Select the desired queue such as Print...

Page 29: ...job 2 Pull out the tray slowly until it stops 3 Open the ream of paper with the seam side facing up 4 Fan the sheets before loading them into the tray 5 Load and align the edge of the paper against th...

Page 30: ...rint job 2 Pull out the tray slowly until it stops 3 Fan the tab paper before loading into the tray 4 Load and align the edge of the tab paper against the right edge of the tray with the side to be co...

Page 31: ...e stripe against the left edge of the tray with the side to be copied or printed on facing down Note Do not load more than 100 transparencies in a paper tray at one time Transparencies can be loaded e...

Page 32: ...ease and carefully moving the Edge Guide until it lightly touches the edge of the material in the tray Do not load materials above the MAX line located on the rear Edge Guide 7 Gently push in the tray...

Page 33: ...r information about setup refer to the System Administration Guide You can load up to 250 sheets of 20 lb 75 gsm paper Do not load mixed size paper into the Bypass tray Tray 5 Do not load materials ab...

Page 34: ...e desired changes to paper curl and alignment adjustment Note Refer to the System Administration Guide for detailed information on the paper curl and alignment adjustment options c Select Save until y...

Page 35: ...ceed to the next step a Make the desired selections for Paper Type Paper Weight Paper Size and Paper Color b If necessary make the desired changes to paper curl and alignment adjustment Note Refer to...

Page 36: ...paper guides so that they touch the edges of the stack If enabled by your System Administrator the Paper Tray settings screen may be displayed on the UI 8 If changes have been made to the paper tray s...

Page 37: ...o the tray until it stops 7 Adjust the paper guides so that they touch the edges of the stack If enabled by your System Administrator the Paper Tray settings screen may be displayed on the UI 8 If cha...

Page 38: ...nishing devices Refer to the specific chapter for information on loading post process media in the optional finishing devices Loading tab stock with the GBC AdvancedPunch When the optional GBC Advance...

Page 39: ...h the first page on top and with the headings toward the back or left of the machine The confirmation indicator lights to show that the documents are loaded correctly 3 Press the Services Home button...

Page 40: ...ed by the administrator 6 Enter the quantity 7 Press Start Basic copy using the document glass 1 Open the document feeder 2 Place the document face down by aligning it as shown in the illustration 3 P...

Page 41: ...E feature provides a variety of reduction and enlargement options to adjust the size of the output image Originals can be enlarged or reduced from 25 400 Various automatic and preset selections are a...

Page 42: ...age gets bigger or smaller but the proportion remain the same Auto Proportionally reduces or enlarges the image so that it will fit onto your chosen paper If this option is selected you must also sele...

Page 43: ...he source color is extracted from the original and replaced by the target area color The rest of the colors are replaced by the non target area color that you select Single Color This option allows yo...

Page 44: ...sided copies from one or two sided originals using either the document feeder or the document glass The two sided option enables you to select your output in book or calendar orientation Options inclu...

Page 45: ...venient way to enhance the quality of your output based on the type of original images you are copying Select the Original Type button on the Image Quality tab and select the desired option Auto This...

Page 46: ...n the scanned image from light originals such as pencil images Select the Right scroll button to lighten the scanned image from dark originals such as half tones or originals with colored backgrounds...

Page 47: ...this option when The Darken adjustment does not produce a satisfactory copy from light originals The original has a gray or colored border such as a certificate You want to bring out the fine detail t...

Page 48: ...es The default option is Normal Basic Color adjusts the density Advanced Color adjusts the Highlights Midtones and Shadows Color Shift This feature allows you to shift all hues in an image simultaneou...

Page 49: ...to the rear left corner of the document glass Align the top of the bound original against the rear edge of the document glass Book Copying options include Both Pages Copies both pages in page order Le...

Page 50: ...ages The document sizes that can be detected automatically include all standard sizes Manual Size Input This option allows you to select a standard paper size from the options shown or to input a non...

Page 51: ...y shifting the image away from that edge The Margin Shift option enables you to center a document image shift the image to one edge slightly or move the image to a specified edge 0 2 0 in 0 50 8 mm Le...

Page 52: ...ns with the left edge of portrait documents Rotation Direction Portrait Original Right Edge This option rotates the images of original documents with mixed orientation so that the top edge of landscap...

Page 53: ...l document when it is placed in the document feeder or on the document glass The orientation must be specified in order to identify the top of the document set This information is used by the system t...

Page 54: ...Booklet Creation allows you to create multi page booklets from an ordered set of 1 Sided or 2 Sided originals When Auto is selected the print engine reduces or enlarges the image as required Any othe...

Page 55: ...9 in 0 to 50 mm in 0 1 in or 1 mm increments Divide Output Use this option when you have a large number of original documents The original documents are divided to create subsets in order to reduce t...

Page 56: ...s square folding flattens the booklet spine thereby reducing the booklet s thickness and giving it the appearance of a perfect bound book Covers This feature allows you to automatically add covers to...

Page 57: ...ge of the document is copied onto the front side of the front cover For Back Cover only no front cover The first page of the document is copied onto the front side of the back cover For both front and...

Page 58: ...nto the back side of the front cover For Back Cover only no front cover The first page of the document is copied onto the back side of the back cover For both front and back covers The first page of t...

Page 59: ...t cover For Back Cover only no front cover The first and second pages of the document are copied onto the front and back sides of the back cover For both front and back covers The first and second pag...

Page 60: ...output destination with a blank sheet of paper separating each transparency Blank Separators and Handouts This option inserts a blank sheet of paper between each printed transparency In addition a dis...

Page 61: ...n allows you to copy a single image up to eight times onto one page Auto Repeat This option automatically sets the number of images per page according to the document size and paper size and then repe...

Page 62: ...n also change the position and appearance of the comment using the Position and Font Size buttons Date This option allows you to place the current date in the margins of your output The date can be pr...

Page 63: ...to be printed on one page or many pages Existing watermarks include Copy Prohibited Copy and Duplicate Date and Time This option prints the current date and time on the output each page Serial Number...

Page 64: ...Face Down Selecting the Face Down button causes all output to be delivered face down with the first page on the bottom of the output stack Face Up Reverse Order Selecting the Face Up Reverse Order but...

Page 65: ...tock Folding options include Single Fold Bi Fold Select this option to fold the output copies in half C Fold Select this option to fold the output copies in thirds Z Fold Select this option to fold th...

Page 66: ...9 in increments This Cut Size setting is based on the media type media weight the number of sheets in the finished booklet and the finished booklet width size ID Card Copy Whether needing to copy insu...

Page 67: ...applicable features from the features shown at the bottom of the Build Job screen Copy Output Booklet Creation Covers Annotations Segment Separators Watermark Face Up Down Orientation 8 Load only the...

Page 68: ...and the machine is paused 9 If desired change any applicable setting and copy quantity 10 Select either Start to finish the job or Cancel to stop the job Selecting Start continues the copy process an...

Page 69: ...the copies from the output area Delete Outside Delete Inside This feature allows you to specify the area for omission or deletion and then to copy that area Keep the following in mind when using this...

Page 70: ...o enter the value for Y1 b Select the Y2 box and use the numeric keypad on the control panel to enter the value for Y2 c Select the X1 box and use the numeric keypad on the control panel to enter the...

Page 71: ...tore to Folder Scans a document and saves the scanned data in a folder on the machine Send from Folder Scans a document and temporarily saves the scanned data on the machine The user is notified by e...

Page 72: ...These options include the following Color Scanning Color Scanning options include Auto Detect The color of the document is determined automatically the machine scans in full color when the document is...

Page 73: ...g results in small file sizes and higher image quality Archival Record This setting is best used for standard business documents that are stored for record keeping purposes This setting results in the...

Page 74: ...ment options include Background Suppression This option prevents reproduction of unwanted shading from originals where the opposite side printing shows through translucent Off This is the default sett...

Page 75: ...ages Use the slider to choose from good image quality with small file size higher image quality with larger file size or highest image quality with largest file size Note This feature is unavailable w...

Page 76: ...mounts as set up by the System Administrator This includes preset options for Header Footer Erase and Hole Punch Erase Book Scanning Use this option to scan pages from bound originals Options include...

Page 77: ...page JPEG for full color and grayscale pages and TIFF for monochrome pages XPS XML Paper Specification Saves multiple pages into a single file Note Options may vary and some options may not be availab...

Page 78: ...esults do not matter and you want to use less page memory For grayscale or color images pages select one of the following options JPEG This is the default setting for grayscale color pages Flate This...

Page 79: ...le Note Options may vary and some options may not be available for your machine Additional File Format options Depending on the selected file format the following sub options also are available Compre...

Page 80: ...following options JPEG This is the default setting for grayscale color pages Flate This option saves the image data at a higher compression rate than JPEG Flate is lossless and does not remove data du...

Page 81: ...hine Retrieve entries using index This option displays a keyboard allowing you to enter characters and narrow the search to specific recipients Search Public This option searches for entries in the lo...

Page 82: ...Home button 4 Select E mail 5 Specify one or more recipients by using one of the following options Select New Recipient Select Address Book 6 If using New Recipient perform the following a Use the key...

Page 83: ...a server When Scan to Home is enabled and when the Remote Access feature is available the scanned document can be transferred to a different destination according to an authenticated user Note In ord...

Page 84: ...ng to an authenticated user 1 Scan the images and select job features 2 While scanning select Preview to preview the last page that was scanned 3 From the drop down menu specify the view size by selec...

Page 85: ...photo areas to scan each area with optimum quality Text Select this option when scanning text clearly Photo Select this option when scanning photos 11 There are various scan presets that can be chosen...

Page 86: ...ice allows you to scan documents and send the scanned data to a network computer using the FTP or SMB protocol 1 Perform the Transfer Protocol From the Scan to PC option select Transfer Protocol FTP T...

Page 87: ...n Windows enter a folder name Up to 128 characters This option is only available when you select FTP or SMB in Transfer Protocol 18 The following directory path Host Name Shared Name Directory Name is...

Page 88: ...ory device with a storage capacity of up to 128 GB To save using the USB perform the following 1 Insert the USB memory device into the USB memory slot on the control panel 2 The USB Memory Device Dete...

Page 89: ...ct Store to USB If the USB Detected window does not display then select Services Home button and then select the Store to USB option 3 Select Save in and select a folder to save the data to 4 Select S...

Page 90: ...5 The scanned date will be forwarded to the specified destination 6 Check the forwarded data on the destination computer Xerox Color C75 Press 6 20 User Guide Scan...

Page 91: ...ew 5 Use the up or down buttons to navigate the list 6 If required select Display Time to show the time required to process the job 7 To delete a job or change the execution order select a job from th...

Page 92: ...w pull down menu select the desired job 4 Use the scroll bar to navigate the list 5 To check the details of a job select the job from the displayed list 6 After checking the job details select Close X...

Page 93: ...ne information Faults Supplies Billing information Tools Machine Information tab Machine Information provides general information about the copier printer and has buttons that allow the user to view d...

Page 94: ...Controller ROM Read Only Memory and any optional feeding and finishing devices Print Reports The Print Reports button must be enabled by the system administrator before reports can be printed Some fea...

Page 95: ...ns that need to be taken to continue or resume the proper operation of the machine Fault History Select the Fault History button to display a list of past fault codes This information can be used to d...

Page 96: ...the total impression amount for copied and printed impressions and for large impressions Black Copied Impressions This number represents the total number of impressions for all black white copied sca...

Page 97: ...Usage amount for this session Total usage Account Limit set by the system administrator Available Balance remaining unused amount for the account Tools tab Regular users have limited access to some of...

Page 98: ...Tools tab 4 Select a tray 5 Select Change Settings 6 If the settings are correct select Confirm or select Change Settings 7 If necessary make the required changes to the tray settings such as weight t...

Page 99: ...document cover and document glass at the same time These components consist of the document cover the document platen glass and the second side scanning lens assembly Cleaning the document cover and...

Page 100: ...remove try gently wiping with a soft cloth moistened with a small amount of neutral detergent 2 Wipe off any excess water from the exterior with a soft cloth Cleaning the document cover and glass 1 C...

Page 101: ...h If dirt is difficult to remove try gently wiping with a soft cloth moistened with a small amount of neutral detergent Caution Do not press heavily on the document glass to avoid damaging the glass s...

Page 102: ...s away from the assembly which allows better access to the second side scanning lens assembly c To remove dirt wipe the mirrored glass metal strip both sides of the white plastic strip and the rollers...

Page 103: ...d side scanning assembly is clean return the document cover to its original position and ensure that the lever is locked in place If you touch the document cover with your bare hands wipe it clean bef...

Page 104: ...upplies Ordering supplies Xerox supplies paper and throughput material can be ordered from Xerox by going to www xerox com and clicking on either the Contact Us link for specific contact information t...

Page 105: ...lies tab The status of consumables is indicated by Ready Order New Replace Now or other indications An indication from 0 to 100 displays the remaining amount of toner The machine UI will indicate when...

Page 106: ...e to do so may result in burns to the skin if certain parts of the machine are touched 1 Open the toner cover located just above the machine front door cover 2 Lay paper on the floor before removing t...

Page 107: ...y aligning the arrows on the cartridge evenly with the printer and gently sliding the cartridge into the machine until you hear a click 9 Close the toner cover If the cover does not close completely m...

Page 108: ...pped not running any jobs and open the front door cover 2 Open the toner waste bottle cover located to the right of the Area 2 lever 3 Grip the handle of the toner waste bottle and pull it halfway out...

Page 109: ...t 5 Hold the used toner waste bottle firmly with both hands and put it into the provided plastic bag 6 Hold the center part on the top of a new bottle and insert it into the machine until it comes to...

Page 110: ...turned off all information stored to the machine s memory is erased 1 Ensure that the machine power is ON and proceed to the next step 2 Ensure that the machine is stopped not running any jobs and op...

Page 111: ...ase Handle 5 Open the bag containing the new drum cartridge Place the new drum cartridge near the machine Caution Do not touch or scratch the surface of the drum when you take it out from the bag 9 13...

Page 112: ...ring the new drum cartridge and place it under the cartridge Some drum cartridges may include a protective film Remove the film on the drum cartridge if the film is present Xerox Color C75 Press 9 14...

Page 113: ...ut the drum cartridge drawer 8 Remove the old drum cartridge by holding the finger rings provided at the both ends of the drum cartridge and gently lifting up 9 15 Xerox Color C75 Press User Guide Mai...

Page 114: ...in a horizontal position 11 Immediately close the drum cartridge drawer to protect the other drums from light 12 Return the Release Handle to its original position 13 Return the R1 R4 handle to the or...

Page 115: ...5 10 minutes for the fuser to cool down before performing this procedure Always observe the warning labels inside the machine 1 Open the front door cover 2 Grasp Handle 2 and turn it to the unlocked p...

Page 116: ...3 Carefully pull out the transfer module 4 Pull out the fuser handle Xerox Color C75 Press 9 18 User Guide Maintenance...

Page 117: ...colored handle only lift and pull up and out of the transfer module 6 Dispose of the old fuser as normal office waste or recycle the fuser 7 Remove the new fuser from its packaging 9 19 Xerox Color C7...

Page 118: ...alue A4 Letter SEF 1 A3 SEF A4 Letter LEF 12 in 304 8 mm 2 A5 Post Card 3 SRA3 13 in 330 2 mm 4 Custom set by the Xerox Service Representative 5 7 Note For detailed information refer to the Fuser hint...

Page 119: ...10 Close the transfer module 11 Turn Handle 2 to the locked position 12 Close the front door cover of the printer 9 21 Xerox Color C75 Press User Guide Maintenance...

Page 120: ...Xerox Color C75 Press 9 22 User Guide Maintenance...

Page 121: ...on the UI indicating in which area the jam is situated Follow the instructions provided for clearing the jam and resuming machine operation Document feeder jams 1 Gently lift the latch of the documen...

Page 122: ...f the document feeder then remove it 4 If instructed to open the inner cover lift up the lever and open the inner cover Remove the jammed document Note If the document is stuck do not pull on it force...

Page 123: ...n covers until they click into place Close them in the following order Inner cover Top cover Left cover 7 If a document jam cannot be found slowly raise the document feeder and if the document is ther...

Page 124: ...ment feeder Note Ensure that there are not any torn wrinkled or folded documents in the document set To scan torn wrinkled or folded documents use the Document Glass only The already scanned document...

Page 125: ...load the entire document set into the document feeder Note Ensure that there are not any torn wrinkled or folded documents in the document set To scan torn wrinkled or folded documents use the Documen...

Page 126: ...Lower left cover jams 1 Open the lower left cover 2 Remove the jammed paper 3 Close the lower left cover Xerox Color C75 Press 10 6 User Guide Problem solving...

Page 127: ...l it is in the horizontal position and then pull out the transfer module 3 Remove the visible jammed paper Warning To avoid burns to the skin never touch the fuser labeled area where it indicates High...

Page 128: ...per pieces are left in the machine 5 Move Handle 2a to the right and remove any jammed paper 6 Pull down Handle 2d and remove the jammed paper 7 Return Handle 2a and Handle 2d to their original positi...

Page 129: ...resume the copying printing process Paper jams in Trays 1 3 Note Paper is sometimes torn and remains inside the machine if you open a tray without checking the paper jam position This may cause machin...

Page 130: ...2 Remove the jammed paper 3 Push the tray in gently until it comes to a stop Xerox Color C75 Press 10 10 User Guide Problem solving...

Page 131: ...of paper are cleared before proceeding with any copy print jobs 1 Remove the jammed paper and any paper that is loaded from the Bypass tray Note If paper is torn check inside the machine and remove i...

Page 132: ...using envelopes in the Bypass Tray Always ensure that the Bypass tray guides are against the edges of the envelopes Check that the attributes of the paper tray are set correctly Some wrinkle is expect...

Page 133: ...sheet straight down toward the floor Warning When clearing this jam the sheet should be pulled straight down toward the floor Pulling the sheet at an angle toward the front of the machine can cause d...

Page 134: ...well as print data stored in the machine built in memory is discarded 002 770 Cause Unable to process the job template due to insufficient hard disk space Remedy Remove unnecessary data from the hard...

Page 135: ...fied in the document scan conditions Remedy Check the selected options 003 761 Cause The paper size of the tray selected for auto tray is different from the paper size of the tray selected for Auto Re...

Page 136: ...r 016 210 Cause An error occurred on the software settings Remedy Power cycle the machine Contact your Xerox Customer Support Center 016 211 Cause An error occurred on the software settings Remedy Pow...

Page 137: ...Support Center 016 224 Cause An error occurred in the document scanner Remedy Power cycle the machine Contact your Xerox Customer Support Center 016 225 Cause An error occurred in the document scanner...

Page 138: ...Settings ESC P command error Remedy Perform one of the following When printing by automatic tray selection set one of the paper types to a setting other than Automatic Tray Switching Off in Paper Type...

Page 139: ...been reached Remedy Check with your System Administrator 016 764 Cause Cannot connect to the SMTP server Remedy Contact the SMTP server administrator 016 766 Cause An error occurred on the SMTP server...

Page 140: ...ve unnecessary data from the hard disk to increase free disk space or initialize the hard disk 016 791 Cause In Scan to FTP SMB or Job Template the forwarding destination or job template save location...

Page 141: ...Customer Support Center could not be contacted Remedy Check that the phone lines are connected and try sending an inspection or maintenance request again after a short time If the error persists conta...

Page 142: ...ly 027 700 Cause The medium is damaged Remedy Check the media with a computer 027 701 Cause A medium is not inserted correctly Remedy Insert the medium correctly 027 702 Cause No data is stored in the...

Page 143: ...to job template server Remedy Check the login user name and password 027 741 Cause Unable to connect to job template server Remedy Have the network administrator check the network and server environme...

Page 144: ...data from the hard disk to increase free disk space 047 210 Cause An error occurred with the offset stacking module Remedy Power cycle the machine If the machine is not improved by performing the rele...

Page 145: ...r Support Center 065 215 Cause An error occurred in the document feeder Remedy Power cycle the machine If the machine is not improved by performing the relevant remedy contact your Xerox Customer Supp...

Page 146: ...x Customer Support Center 075 135 Cause Tray 5 Bypass malfunctioned Remedy Power cycle the machine If the machine is not improved by performing the relevant remedy contact your Xerox Customer Support...

Page 147: ...ron cleaner failure Remedy Power cycle the machine If the error is not fixed by performing the relevant remedy contact the Customer Support Center 091 320 Cause Charge Corotron fault Remedy Power off...

Page 148: ...ion between the printer and the controller Power off and on both the printer and the controller If the problem persists call the Customer Support Center 127 212 Cause Detected an internal print check...

Page 149: ...ob Continue with the copy print job by pressing Start on the UI Note The fuser assembly may be damaged as a result of pressing Start and overriding the current fuser width settings Cancel the current...

Page 150: ...dge Check that the Punch Scrap Container is not full Drilled paper holes are on the wrong side Remedy Ensure that the drilled paper is loaded correctly in the paper tray and that the holes are positio...

Page 151: ...network as a printer Try printing a test page from your workstation to the machine to verify that the printer is connected on the network Try selecting the Network Scanning button If the Network Scan...

Page 152: ...left of the document glass Place a sheet of blank paper on top of the original Black Lines Streaks Spots Smears or Bands Cause A CRU may need replacing Remedy Perform the following Check the status of...

Page 153: ...jobs with individual colors yellow magenta cyan in order to determine which color drum may be damaged or light shocked Replace the appropriate color drum cartridge If spots or bands occur every 188 mm...

Page 154: ...r original from the Document Glass ensure that your original is loaded face down and to the rear left of the document glass Output has a black border at the edge only some of the image is visible Caus...

Page 155: ...If there is a message about low toner on the screen replace the specified toner cartridge Double Image or Show Through Cause Paper issues or copy selections need adjusting Remedy If your original or o...

Page 156: ...pen then fully close the Document Feeder Unfused Toner Rubs Off Cause Paper being used may not be within machine specifications Remedy Ensure that the paper loaded is within machine specifications Go...

Page 157: ...gsm Heavyweight 1 or Coated 1 Mode 106 to 176 gsm Heavyweight 2 or Coated 2 Mode 177 to 220 gsm Heavyweight 2 or Coated 2 Mode 221 to 300 gsm Note Setting the media type on the machine UI does not ap...

Page 158: ...2 mode If your paper is not supplied with a wrapper check with your paper supplier about the grain direction Figure 1 For Heavyweight 1 or Coated 1 papers 106 176 gsm 17 inch 431 8 mm or larger Feed t...

Page 159: ...e of the fuser or multiple fusers A rotary switch with a protruding knurled knob is on every new fuser assembly This is the width switch The width switch on the new fuser assembly has eight different...

Page 160: ...lank and reserved for custom media ranges These positions must be set by the Xerox Service Representative Contact the Customer Support Center for more information and assistance 2 Important Before ins...

Page 161: ...roblem persists check the Machine Status Fault screen select the fault and click on the Instructions button If the machine stops running mid job or does not begin printing after a job is submitted ver...

Page 162: ...Xerox Color C75 Press 10 42 User Guide Problem solving...

Page 163: ...per size ranges Minimum Trays 1 3 5 5 x 7 2 in A5 140 x 182 mm Bypass Tray 4 x 5 6 in 100 x 148 mm Maximum 13 x 19 2 in 330 x 488 mm Warm up time 150 seconds or less after Power on or after exiting th...

Page 164: ...engine 2400 x 2400 x 1 dots per inch dpi Copy 600 x 600 x 1 dpi Print gray font only 600 x 600 x 1 dpi Additional optional accessories Foreign Interface Kit The Foreign Interface Kit enables the conn...

Page 165: ...herwise known as Tray 6 provides a 2 000 sheet letter size 8 5 x 11 in A4 paper source Note Only letter size 8 5 x 11 in A4 paper Long Edge Feed LEF can be used in this tray Loading paper in the HCF T...

Page 166: ...s to a stop If enabled by your System Administrator the Paper Tray settings screen may be displayed on the UI 7 If changes have been made to the paper tray select the Change Settings button otherwise...

Page 167: ...ving Clearing paper jams in Tray 6 1 Tray HCF 1 Open Tray 6 and remove any jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 2 Gently close the tray 3 Gently mov...

Page 168: ...paper from the top cover area of Tray 6 6 Close the Tray 6 top cover 7 Return Tray 6 to its original position HCF Tray 6 and lower left cover jams 1 Gently move Tray 6 to the left until it stops Xerox...

Page 169: ...ripping the release handle 3 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 4 Gently close the lower left cover 12 5 Xerox Color C75 Press User Gui...

Page 170: ...f paper Remedy Add paper to Tray 6 024 974 Cause The designated paper size and size of paper in the tray differ when feeding paper from the inserter Remedy Reset the paper or cancel the job 078 100 Ca...

Page 171: ...off and then power on the machine If the tray errors are not fixed by performing the relevant remedy contact the Customer Support Center 078 261 Cause Optional Paper Tray 6 malfunctioned Remedy Check...

Page 172: ...contact the Customer Support Center 078 268 Cause Optional Paper Tray 6 malfunctioned Remedy Check the paper loaded in Tray 6 Power off and then power on the machine If the tray errors are not fixed...

Page 173: ...in Tray 6 Power off and then power on the machine If the tray errors are not fixed by performing the relevant remedy contact the Customer Support Center 078 276 Cause Optional Paper Tray 6 malfunction...

Page 174: ...medy contact the Customer Support Center 078 500 Cause Optional Paper Tray 6 malfunctioned Remedy Check the paper loaded in Tray 6 Power off and then power on the machine If the errors are not fixed b...

Page 175: ...edy Check the paper loaded in Tray 6 Power off and then power on the machine If the errors are not fixed by performing the relevant remedy contact the Customer Support Center 12 11 Xerox Color C75 Pre...

Page 176: ...Xerox Color C75 Press 12 12 User Guide High Capacity Feeder 1 tray HCF Tray 6...

Page 177: ...The Oversized High Capacity Feeder OHCF is available in a 1 tray or 2 tray option The OHCF feeds a variety of stock sizes including standard and oversized stock up to 13 x 19 2 in 330 2 x 488 mm Each...

Page 178: ...per Tray settings screen may be displayed on the UI 9 If changes have been made to the paper tray select the Change Settings button otherwise proceed to the next step a Make the desired selections for...

Page 179: ...otherwise proceed to the next step a Make the desired selections for Paper Type Paper Weight Paper Size and Paper Color b If necessary make the desired changes to paper curl and alignment adjustment N...

Page 180: ...n made to the paper tray select the Change Settings button otherwise proceed to the next step a Make the desired selections for Paper Type Paper Weight Paper Size and Paper Color b If necessary make t...

Page 181: ...Change Settings button otherwise proceed to the next step a Make the desired selections for Paper Type Paper Weight Paper Size and Paper Color b If necessary make the desired changes to paper curl an...

Page 182: ...n the tray until it comes to a stop If enabled by your System Administrator the Paper Tray settings screen may be displayed on the UI 10 If changes have been made to the paper tray select the Change S...

Page 183: ...and film Use the following procedure to set the skew adjustment levers 1 Pull out the tray slowly until it stops 2 Slide the rear skew adjustment lever to the right 3 Gently push in the tray until it...

Page 184: ...ut is unsatisfactory proceed to the next step 14 Pull out the tray slowly until it stops 15 Return the right side skew adjustment lever toward the rear of the paper tray this is its default position 1...

Page 185: ...nudger roll by pushing the black tab with one hand and then squeezing the metal shaft with your other hand 3 Replace the feed roll using the same technique 4 Remove the three thumb screws on the side...

Page 186: ...ray 6 Replace the retard roll by pressing the metal shafts 7 Reinstall the assembly into the tray using the pin as a guideline and ensure the device is connected correctly Xerox Color C75 Press 13 10...

Page 187: ...mponents e Select Reset Current Value f When prompted select the Reset button 10 Exit administrator mode by pressing the Log In Out button on the UI When prompted select Logout Replacing the OHCF Bypa...

Page 188: ...o access the feed components 3 Replace the feed roll by squeezing the metal shaft 4 Replace the nudger roll using the same technique Xerox Color C75 Press 13 12 User Guide Oversized High Capacity Feed...

Page 189: ...Key Operator feature is displayed d Select the item that corresponds with the newly replaced components e Select Reset Current Value f When prompted select the Reset button 9 Exit administrator mode b...

Page 190: ...the paper jam occurred 2 Remove the jammed paper Note If paper is torn check inside the machine and remove it 3 Gently push in the tray until it comes to a stop Xerox Color C75 Press 13 14 User Guide...

Page 191: ...lever 1a to the right and turn the knob 1c to the right Remove the jammed paper Note If paper is torn check inside the machine and remove it 3 Return the lever 1a to the original position 13 15 Xerox...

Page 192: ...l not operate OHCF paper jams at lever 1b and knob 1c 1 Open the front cover of the OHCF 2 Move the lever 1b to the right and turn the knob 1c to the right Remove the jammed paper Note If paper is tor...

Page 193: ...e If the front cover of the OHCF is not completely closed a message will appear and the machine will not operate OHCF paper jams at lever 1d and knob 1c 1 Open the front cover of the OHCF 13 17 Xerox...

Page 194: ...nside the machine and remove it 3 If the paper cannot be removed turn the knob 1c clockwise and then remove the jammed paper Note If paper is torn check inside the machine and remove it Xerox Color C7...

Page 195: ...OHCF tray is empty or out of paper Remedy Add paper to correct OHCF Tray 077 210 Cause An OHCF tray is broken Remedy Perform the following Power Off On the machine If problems persist contact the Cust...

Page 196: ...persist contact the Customer Support Center Note Trays other than the OHCF trays may be used in the interim 078 210 Cause An OHCF tray has malfunctioned Remedy Perform the following Check the paper se...

Page 197: ...s may be used in the interim 078 262 Cause An OHCF tray has malfunctioned Remedy Perform the following 1 Check the paper loaded in the trays 2 Power Off On the machine 3 If problems persist contact th...

Page 198: ...has malfunctioned Remedy Perform the following 1 Check the paper loaded in the trays 2 Power Off On the machine 3 If problems persist contact the Customer Support Center Note Trays other than the OHCF...

Page 199: ...he trays 2 Power Off On the machine 3 If problems persist contact the Customer Support Center Note Trays other than the OHCF trays may be used in the interim 078 271 Cause An OHCF tray has malfunction...

Page 200: ...mer Support Center Note Trays other than the OHCF trays may be used in the interim 078 275 Cause An OHCF tray has malfunctioned Remedy Perform the following 1 Check the paper loaded in the trays 2 Pow...

Page 201: ...s may be used in the interim 078 279 Cause An OHCF tray has malfunctioned Remedy Perform the following 1 Check the paper loaded in the trays 2 Power Off On the machine 3 If problems persist contact th...

Page 202: ...has malfunctioned Remedy Perform the following 1 Check the paper loaded in the trays 2 Power Off On the machine 3 If problems persist contact the Customer Support Center Note Trays other than the OHCF...

Page 203: ...ine 3 If problems persist contact the Customer Support Center Note Trays other than the OHCF trays may be used in the interim OHCF Trays 6 7 specifications Oversized High Capacity Feeder OHCF Trays 6...

Page 204: ...Xerox Color C75 Press 13 28 User Guide Oversized High Capacity Feeder OHCF 1 or 2 trays Trays 6 7...

Page 205: ...for stacked output and can receive up to 500 sheets of paper The Stacker Tray is used for offset and or stapled output and can hold up to 3000 sheets Both trays can be used for hole punched output opt...

Page 206: ...oth coated and uncoated paper up to a maximum of 50 sheets Loading Staples for the Advanced Professional Finishers This procedure explains how to remove an empty staple cartridge from the Advanced Fin...

Page 207: ...tridge you must pull the cartridge out with force 4 After removing the staple cartridge check the inside of the finisher for any remaining staples 5 Pull up the metal part of the staple cartridge 6 Re...

Page 208: ...et correctly Finisher staple feeding is not ready Check staples and reset correctly The staple cartridge is empty Check staples Follow the procedure to remove and replace the staple cartridge The fini...

Page 209: ...ith the optional High Capacity Stacker The Interface Module is REQUIRED with the following finishing devices GBC AdvancedPunch High Capacity Stacker HCS Standard Finisher Plus All third party DFA devi...

Page 210: ...rl indicator This indicates that the Auto Curl Mode is selected If you want to quickly and at the point of need adjust the paper curl on the printed output you may use the Interface Module s Manual Cu...

Page 211: ...e Interface Module to the optional finishing device s that is are connected to your machine Paper curl settings on the Interface Module Preset decurler settings The Interface Module is designed with s...

Page 212: ...ng a related button The current selected amount of curl correction is displayed by the Control Panel LEDs Problem solving Clearing jams Tip Always ensure that all paper jams including any small ripped...

Page 213: ...mmed paper 3 Return the lever 1a to the original position 4 Close the front cover of the Interface Module 5 Follow the instructions on the UI to clear other areas or to resume your print job 15 5 Xero...

Page 214: ...the front cover of the Interface Module 2 Move the lever 2a upward turn the knob 2c counterclockwise and remove the jammed paper 3 Return the lever 2a to the original position Xerox Color C75 Press 15...

Page 215: ...on the UI to clear other areas or to resume your print job Paper jams at lever 2b 1 Open the front cover of the Interface Module 2 Move the lever downward turn the knob 2c counterclockwise and remove...

Page 216: ...odule If the problem persists after following all instructions call your Xerox Customer Support Center 048 100 Cause Paper jam A jam notification is displayed on the UI A jam occurred during feeding R...

Page 217: ...proved paper specifications Open the Interface Module front door 048 103 Cause Paper jam A jam notification is displayed on the UI A jam occurred during feeding Remedy Perform the following Carefully...

Page 218: ...he machine print engine then power on If problem continues contact the Customer Support Center 048 316 Cause Interface Module decurler sensor or belt problem Remedy Power off the machine print engine...

Page 219: ...r Off On the machine 048 322 Cause Interface Module communication failure or connection failure Remedy Perform the following Check the connection between the Interface Module and the connected finishi...

Page 220: ...finishing device or devices Ensure all jam clearance handles levers are returned to their closed positions After clearing all jams remove any ejected paper from the finishing output area Power Off On...

Page 221: ...nce areas Close the front door Verify the paper used is within the approved paper specifications Open the Interface Module front door 048 903 Cause Paper jam A jam notification is displayed on the UI...

Page 222: ...Xerox Color C75 Press 15 14 User Guide Interface Module...

Page 223: ...t provides stacking and offsetting capabilities for output to a Stacker Tray Note The HCS requires the Interface Module The Interface Module acts as a communication device and paper path between the m...

Page 224: ...a second stacking finishing device is installed This path transports media through the HCS to another connected finishing device 4 Stacker Tray Cart Collated sets up to a total of 5000 sheets are tran...

Page 225: ...Unload indicator This indicator lights when the Stacker Tray has reached the down position and the front door can be opened 6 Exit jam This indicator blinks where there is a jam in the exit area E8 7...

Page 226: ...sition the securing bar on top of the stacked paper 4 Pull the Stacker Cart straight out of the HCS 5 Remove the securing bar 6 Remove the paper from the Stacker Tray 7 Push the empty Stacker Cart str...

Page 227: ...according to the paper jam location Follow the instructions displayed to remove the jammed paper HCS entrance jams E1 E2 and E3 Perform the following steps to clear the jam and resume printing 1 Open...

Page 228: ...ow the instructions displayed on the UI to resume printing HCS transport jams E4 E5 and E6 Perform the following steps to clear the jam and resume printing 1 Open the HCS Front Cover 2 Lift the green...

Page 229: ...the stacker cart and gently remove the jammed paper 8 Push the stacker cart straight into the HCS 9 Close the front door 10 If the UI indicates there is a jam in the print engine follow the instructi...

Page 230: ...me printing 1 Remove any output delivered to the Top Tray 2 Open the HCS Front Cover 3 Lift the green handle s and or rotate the green knob and remove all paper in the entrance area 4 Close the green...

Page 231: ...e area indicates 7 Follow the instructions displayed on the UI to resume printing HCS exit jam E8 Perform the following steps to clear the jam and resume printing 1 Open the HCS Front Cover 2 Lift the...

Page 232: ...are finished b If no curl is present and if the output is NOT acceptable call for service c If curl IS present continue to the next step 2 Check the paper in the Stock Tray for curl 3 Adjust the paper...

Page 233: ...sensor fault in the HCS Remedy Perform the following Power Off On the machine If the problem still exists contact the Customer Support Center Carefully remove all sheets and paper scraps from jam clea...

Page 234: ...following Power Off On the machine If the problem still exists contact the Customer Support Center Carefully remove all sheets and paper scraps from jam clearance areas 049 114 Cause Stacker sensor f...

Page 235: ...ct the Customer Support Center Carefully remove all sheets and paper scraps from jam clearance areas 049 121 Cause Stacker exit sensor jam Remedy Perform the following Power Off On the machine If the...

Page 236: ...achine If the problem still exists contact the Customer Support Center 049 214 Cause Stacker cart sensor fault Remedy Perform the following Power Off On the machine If the problem still exists contact...

Page 237: ...r limit fault Remedy Perform the following Power Off On the machine If the problem still exists contact the Customer Support Center 049 221 Cause Stacker upper lower limit fault Remedy Perform the fol...

Page 238: ...r Carefully remove all sheets and paper scraps from jam clearance areas 049 232 Cause HCS sensor failure Remedy Perform the following Power Off On the machine If the problem still exists contact the C...

Page 239: ...Cause HCS sensor failure Remedy Perform the following Power Off On the machine If the problem still exists contact the Customer Support Center Carefully remove all sheets and paper scraps from jam cl...

Page 240: ...ng Power Off On the machine If the problem still exists contact the Customer Support Center Carefully remove all sheets and paper scraps from jam clearance areas 049 243 Cause HCS sensor failure Remed...

Page 241: ...till exists contact the Customer Support Center Carefully remove all sheets and paper scraps from jam clearance areas 049 280 Cause HCS sensor failure Remedy Perform the following Power Off On the mac...

Page 242: ...learance areas 049 285 Cause HCS sensor failure Remedy Perform the following Power Off On the machine If the problem still exists contact the Customer Support Center Carefully remove all sheets and pa...

Page 243: ...m still exists contact the Customer Support Center Check the connection between the Interface Module and the HCS 049 500 Cause HCS communication or software fault Remedy Perform the following Power Of...

Page 244: ...ng Power Off On the machine If the problem still exists contact the Customer Support Center Carefully remove all sheets and paper scraps from jam clearance areas 049 903 Cause The HCS detects paper at...

Page 245: ...ustomer Support Center Carefully remove all sheets and paper scraps from jam clearance areas 049 940 Cause HCS front door fault Remedy Perform the following Power Off On the machine If the problem sti...

Page 246: ...wing Power Off On the machine If the problem still exists contact the Customer Support Center 049 967 Cause HCS detects paper still remaining on stacker cart after the front door was opened closed Rem...

Page 247: ...HCS front door Remove any paper from the stacker cart Close the HCS front door 049 971 Cause Stacker limit or full sensor fault Remedy Perform the following Power Off On the machine If the problem st...

Page 248: ...ality and increased jam rate for stocks that are heavier than 300 gsm Transparencies may be run to either the Top Tray or the Stack Tray Stack height should be limited to 100 transparencies Coated pap...

Page 249: ...the Standard Finisher or Booklet Maker Finisher 2 Standard or Booklet Maker Finisher These finishers provide a wide range of finishing and folding options The Booklet Maker Finisher is shown in the ab...

Page 250: ...h the Top and Stacker Trays can be used for hole punched output optional This is available only with the Booklet Maker Finisher The Booklet tray receives saddle stitched booklets when you select Singl...

Page 251: ...insertion into the printed output This tray is also known as the Interposer Tray 8 holds a maximum of 200 sheets when using 20 lb 75 gsm paper Paper can be loaded in the LEF or SEF direction Post pro...

Page 252: ...utput is curled upward press this button to prevent upward curls Note When no indicator is lit the machine does not perform any curl correction to the printed output Folding feature If your machine is...

Page 253: ...o panels to the output C Fold A C Fold has two folds which creates a three panel output Z Fold A Z Fold has two folds that are folded in opposite directions resulting in a type of fan fold 17 5 Xerox...

Page 254: ...qual folds The two folds are unequal which allows one edge of the Z Fold Half Sheet to have a longer edge and the longer edge allows for stapling or hole punching Loading paper tabs in Tray 8 T1 Post...

Page 255: ...including staples staple cartridges and staple waste containers can be ordered from Xerox by going to www xerox com and clicking on either the Contact Us link for specific contact information telepho...

Page 256: ...machine has stopped printing 2 Open the Right Cover on the finisher 3 Grasp the Staple Cartridge handle located at R1 and pull out the staple cartridge from the finisher 4 Hold the positions as indic...

Page 257: ...ate if the right cover is open even slightly Replace the booklet staple cartridge In addition to the standard stapler the Booklet Maker Finisher is equipped with a booklet stapler When this booklet st...

Page 258: ...t 5 While holding the tabs of a new staple cartridge push it into the unit 6 Push the staple cartridge unit to its original position in the machine 7 Close the Right Cover on the finisher Note A messa...

Page 259: ...iner 1 Make sure that the machine has stopped printing 2 Open the Right Cover on the finisher 3 Locate the Staple Waste Container R5 in the finisher and move the lock lever to the unlock position 4 Ho...

Page 260: ...the Customer Support Center 6 Hold the new staple waste container by the R5 handle area and push it into the machine Note To prevent injury do not put your fingers on top of the container 7 Push R5 u...

Page 261: ...o empty the Punch Waste Container Caution Only remove the Punch Waste Container while the system is powered ON If you switch off the power when emptying the container the machine cannot detect that th...

Page 262: ...ot operate if the right cover is open even slightly Finisher problem solving Tip Always ensure that all paper jams including any small ripped pieces of paper are cleared before proceeding with your pr...

Page 263: ...nd all paper loaded in the tray Note If paper is torn check inside the machine and remove it 3 Fan the paper you removed making sure that all four corners are neatly aligned and then load them again 4...

Page 264: ...s at lever 1a and knob 1c 1 Make sure that the machine has stopped printing 2 Open the finisher left cover 3 Move lever 1a downward and turn knob 1c left Remove the jammed paper Note If paper is torn...

Page 265: ...The machine will not operate if the cover is open even slightly Paper jams at lever 1d 1 Make sure that the machine has stopped printing 2 Open the finisher left cover 3 Move lever 1d upwards and remo...

Page 266: ...position 5 Close the finisher left cover completely Note The machine will not operate if the cover is open even slightly Paper jams at lever 1b 1 Make sure that the machine has stopped printing 2 Ope...

Page 267: ...ove it 4 Move the lever 1b to the original position 5 Close the finisher left cover completely Note The machine will not operate if the cover is open even slightly Paper jams at lever 3b and 3d 1 Make...

Page 268: ...n check inside the machine and remove it 4 Return the levers 3b and 3d to their original positions 5 Close the Right Cover on the finisher Note A message will display and the machine will not operate...

Page 269: ...ng 2 Open the Right Cover on the finisher 3 Move the lever 3e and turn the knob 3c remove the jammed paper Note If paper is torn check inside the machine and remove it 4 Return the lever 3e its origin...

Page 270: ...slightly Paper jams at lever 3g and knob 3f 1 Make sure that the machine has stopped printing 2 Open the Right Cover on the finisher 3 Move the lever 3g and turn the knob 3f and remove the jammed pape...

Page 271: ...achine will not operate if the right cover is open even slightly Paper jams at lever 4b and knob 3a 1 Make sure that the machine has stopped printing 2 Open the Right Cover on the finisher 3 Move the...

Page 272: ...ght Cover on the finisher Note A message will display and the machine will not operate if the right cover is open even slightly Paper jams at lever 2a and knob 3a 1 Make sure that the machine has stop...

Page 273: ...the lever 2a to its original position 5 Close the Right Cover on the finisher Note A message will display and the machine will not operate if the right cover is open even slightly Paper jams at lever...

Page 274: ...paper is torn check inside the machine and remove it 4 Return the lever 2b to its original position 5 Close the Right Cover on the finisher Note A message will display and the machine will not operate...

Page 275: ...d swing lever 2e 2f to the right and remove the jammed paper Note If paper is torn check inside the machine and remove it 4 If you cannot remove the paper return the lever 2e 2f to its original positi...

Page 276: ...tray 2d 6 Close the Right Cover on the finisher Note A message will display and the machine will not operate if the right cover is open even slightly Paper jams at 2d and lever 2g 1 Make sure that th...

Page 277: ...ed lever 2g to its original position and close the output tray 2d 5 Close the Right Cover on the finisher Note A message will display and the machine will not operate if the right cover is open even s...

Page 278: ...nisher 3 Pull out unit 4 4 Turn the knob 4a to remove the jammed paper from the left side of unit 4 Note If paper is torn check inside the machine and remove it Xerox Color C75 Press 17 30 User Guide...

Page 279: ...e will not operate if the right cover is open even slightly Paper jams at finisher top tray 1 Make sure that the machine has stopped printing 2 Remove jammed paper from the finisher top tray Note If p...

Page 280: ...open even slightly Paper jams at finisher stacker tray 1 Make sure that the machine has stopped printing 2 Remove jammed paper from the finisher stacker tray Note If paper is torn check inside the ma...

Page 281: ...ven slightly Paper jams at the optional booklet maker tray 1 Make sure that the machine has stopped printing 2 Open the Right Cover on the finisher 3 Turn knob 4a and remove any jammed paper from the...

Page 282: ...le 2 Bent staple 3 One side of staple rising up 4 Staple bent in reverse direction 5 Flattened staple 6 Entire staple rising up 7 Staple rising up with the center pressed in If the output is stapled a...

Page 283: ...sp the Staple Cartridge handle located at R1 and pull out the staple cartridge from the finisher 4 Check the inside of the finisher for any remaining staples and if necessary remove them 5 Open the st...

Page 284: ...chine will not operate if the right cover is open even slightly Staple jams in the booklet maker cartridge Note Always check inside the finisher for any individual staples or staple remnants 1 Make su...

Page 285: ...nit by the tabs and lift to remove it 5 Remove the jammed staples from the cartridge Warning To avoid injury to your fingers carefully remove the jammed staples from the cartridge 6 While holding the...

Page 286: ...pen even slightly Reinserting the standard staple cartridge Use this procedure if the standard staple cartridge is inserted incorrectly into the machine Note Always check inside the finisher for any i...

Page 287: ...pen the staple cartridge unit as shown and remove the jammed staple 5 Move the lever on the rear of the staple cartridge unit in the downward direction 6 While holding the lever down turn over the uni...

Page 288: ...he printing to end abnormally or a malfunction occurred in the Booklet Maker Finisher then an error code is displayed If an error code appears that is not listed in the table below or if an error pers...

Page 289: ...rsists contact the Customer Support Center Check for any obstructions in the paper path and clear them 012 212 Cause The finisher malfunctioned Remedy Perform the following Power off on the machine an...

Page 290: ...7 Cause The finisher malfunctioned Remedy Perform the following Power off on the machine and if necessary resend restart your print job If the error persists contact the Customer Support Center Check...

Page 291: ...machine and if necessary resend restart your print job If the error persists contact the Customer Support Center Check for any obstructions in the paper path and clear them 012 226 Cause The finisher...

Page 292: ...rsists contact the Customer Support Center Check for any obstructions in the paper path and clear them 012 235 Cause The finisher malfunctioned Remedy Perform the following Power off on the machine an...

Page 293: ...0 Cause The finisher malfunctioned Remedy Perform the following Power off on the machine and if necessary resend restart your print job If the error persists contact the Customer Support Center Check...

Page 294: ...machine and if necessary resend restart your print job If the error persists contact the Customer Support Center Check for any obstructions in the paper path and clear them 012 250 Cause The finisher...

Page 295: ...rsists contact the Customer Support Center Check for any obstructions in the paper path and clear them 012 255 Cause The finisher malfunctioned Remedy Perform the following Power off on the machine an...

Page 296: ...2 Cause The finisher malfunctioned Remedy Perform the following Power off on the machine and if necessary resend restart your print job If the error persists contact the Customer Support Center Check...

Page 297: ...r full Remedy Remove the Staple Waste Container and install a new one 024 932 Cause The Staple Waste Container is not attached Remedy Check that the Staple Waste Container is installed in the finisher...

Page 298: ...p tray is full Remedy Remove all paper from the finisher top tray 024 982 Cause The finisher stacker tray lower safety warning in on Remedy Remove all paper from the stacker tray and remove any other...

Page 299: ...ainer is full or near full Remedy Remove and empty the waste container then reinstall it 116 790 Cause The settings for stapling are canceled and prints the data Remedy Confirm the staple position and...

Page 300: ...in Optional C Z Folder tray Supports A4 SEF and 8 5 x 11 in SEF Delivery to a supported third party DFA device Maximum 13 x 19 in SRA3 Minimum B5 Executive 7 25 x 10 5 in Supported Paper Size Trays To...

Page 301: ...25 x 10 5 in Staple position 1 location front angled stapling center parallel stapling back parallel stapling 2 locations parallel stapling 4 locations A4 LEF and 8 5 x 11 in LEF parallel stapling An...

Page 302: ...sm Uncoated 25 sheets 81 90 gsm Uncoated 20 sheets 91 105 gsm Uncoated 10 sheets 106 128 gsm Uncoated 10 sheets Coated 10 sheets 129 150 gsm Uncoated 10 sheets Coated 10 sheets 151 176 gsm Uncoated 10...

Page 303: ...4 90 gsm Output tray Stacker middle tray Z Fold Half Sheet Paper size A4 8 5 x 11 in Number of sheets to be folded 1 sheet Capacity Minimum 30 sheets When using Xerox 20 lb 75 gsm paper Paper type 16...

Page 304: ...Xerox Color C75 Press 17 56 User Guide Standard Booklet Maker Finisher...

Page 305: ...quareFold Trimmer Module requires a finisher with a booklet maker attached The SquareFold Trimmer Module Receives the booklet from the booklet maker area of the finisher Flattens the booklet spine the...

Page 306: ...tput for your print copy jobs You may want to run one or more test prints copies before running larger jobs Identifying the components Main components The main components consist of 1 Top Left Cover O...

Page 307: ...ine reaches the square fold area the booklet is clamped and the square folding operation begins 4 The booklet is flattened and the spine squared according to the square fold setting indicated on the c...

Page 308: ...one of these indicators 1a 1b 1c is lit the top covers can be opened and the jam fault cleared otherwise during normal operation or when the machine is idle the top covers cannot be opened d This indi...

Page 309: ...ect one of five options depending on your requirements for the finished booklet job Note For the remainder of this section the SquareFold Trimmer Module Control Panel and the machine UI screens are sh...

Page 310: ...essure applied to the spine of the booklet The less pressure applied to the booklet the more rounded the booklet spine will be 7 2 Lower Low 2 Select this setting when your finished booklet is five pa...

Page 311: ...desired job a Double click on the job from either the Hold or Printed Jobs queues b From the Properties window go to the Finishing Output tab c Continue to the next step 4 Ensure that the correct out...

Page 312: ...atic electricity build up and is normal If booklets contain trim remnants scraps simply remove and discard them The Trimmer feature can be switched on or off based on user preference When the feature...

Page 313: ...e Trim settings cannot be adjusted to remove less than 2 mm 0 078 in or more than 20 mm 0 787 in of edge material from the booklet Adjustments less than 2 mm 0 078 in may produce poor trim quality and...

Page 314: ...mm 8 5 x 14 in B4 250 x 353 mm 7 14 200 24 lbs 90 gsm 8 5 x 11 in A4 210 x 297 mm 11 x 17 in A3 297 x420 mm 8 5 205 80 lbs 216 gsm 8 5 x 11 in A4 210 x 297 mm 11 x 17 in A3 297 x420 mm 9 22 210 20 lb...

Page 315: ...erties of the desired job a Double click on the job from either the Hold or Printed Jobs queues b From the Properties window go to the Finishing Output tab c Continue to the next step 4 Ensure that th...

Page 316: ...5 x 11 in A4 paper The image on the front cover is truncated after trimming it Before you print any booklet job you should consider your whole job including the following What is the desired size of t...

Page 317: ...e opened during normal operation or when the machine is idle The covers can be opened only when an indicator is lit and a jam fault occurs within the SquareFold Trimmer Module For indicator details re...

Page 318: ...s completely pushed in closed 8 Ensure that all covers on the SquareFold Trimmer Module are closed 9 If the SquareFold Trimmer Module Control Panel and or the machine s UI indicate there is a still a...

Page 319: ...d paper 3 If you cannot remove the paper in Step 2 open the right cover of the finisher 4 Turn the knob 4a to the right and then remove the jammed paper 18 15 Xerox Color C75 Press User Guide SquareFo...

Page 320: ...te if the right cover of the finisher is even slightly open Clearing E3 jams Use the following procedure to clear jams when the E3 LED is lit on the SquareFold Trimmer Module control panel 1 Make sure...

Page 321: ...The top covers cannot be opened during normal operation or when the machine is idle The covers can be opened only when an indicator is lit and a jam fault occurs within the SquareFold Trimmer Module F...

Page 322: ...go to the finisher Open the finisher Remove any jams Close the finisher cover s 2 Follow the instructions shown on the machine UI to resume printing 3 If fault persists power off on the machine 4 If...

Page 323: ...s from jam clearance areas 3 Close the SquareFold Trimmer Module Top Left and Right Covers 4 Check the Trimmer Waste Container If full empty the container and reinsert it into the SquareFold Trimmer M...

Page 324: ...Right Covers 4 Check the Trimmer Waste Container If full empty the container and reinsert it into the SquareFold Trimmer Module If the container is partially pulled out push it completely in 5 If nece...

Page 325: ...eFold Trimmer Module Remedy Perform the following 1 Power off on the machine 2 If fault persists call for service 013 223 Cause Jam or communication error with the SquareFold Trimmer Module Remedy Per...

Page 326: ...Power off on the machine 2 If fault persists call for service 013 230 Cause Jam or communication error with the SquareFold Trimmer Module Remedy Perform the following 1 Power off on the machine 2 If f...

Page 327: ...reFold Trimmer Module Remedy Perform the following 1 Power off on the machine 2 If fault persists call for service 013 237 Cause Jam or communication error with the SquareFold Trimmer Module Remedy Pe...

Page 328: ...ing 1 Power off on the machine 2 If fault persists call for service 013 246 Cause Jam or communication error with the SquareFold Trimmer Module Remedy Perform the following 1 Power off on the machine...

Page 329: ...and reinsert it into the SquareFold Trimmer Module If the container is partially pulled out push it completely in 5 If necessary follow any remaining instructions on the machine s UI 6 If fault persi...

Page 330: ...and reinsert it into the SquareFold Trimmer Module If the container is partially pulled out push it completely in 5 If necessary follow any remaining instructions on the machine s UI 6 If fault persi...

Page 331: ...rsists repeat the previous steps 5 If fault persists power off on the machine 6 If fault persists call for service 013 943 Cause Booklet Tray on the SquareFold Trimmer Module is full Remedy Perform th...

Page 332: ...Specifications Item 16 lb bond 90 lb cover 60 220 gsm Paper weights Xerox Color C75 Press 18 28 User Guide SquareFold Trimmer Module...

Page 333: ...Shift 5 10 Completed Jobs 7 1 Copy 5 1 Copy tab 5 3 Image Quality tab 5 8 Layout Adjustment tab 5 10 Output Color 5 5 Output Format tab 5 16 Paper Supply 5 4 Reduce Enlarge 5 3 Copy Output 5 6 Covers...

Page 334: ...Rotation 5 13 Image Shift 5 13 Interface Module 1 10 15 1 clearing jams 15 4 control panel 15 2 fault codes 15 8 manual decurler buttons on the Interface Module 15 4 paper curl settings on the Interf...

Page 335: ...oblem solving 13 13 OHCF specifications Oversized High Capacity Feeder OHCF 1 8 1 13 1 13 Overwrite Hard Disk 8 2 P Page Layout Multiple Up Variable Repeat 5 22 Paper curl settings on Interface Module...

Page 336: ...he fuser 9 17 Replacing the toner waste bottle 9 10 S Saturation 5 8 Scan 6 1 Serial number on the machine on the UI Sharpness 5 8 Skew adjustment levers for trays 1 and 2 for trays A1 1 and A1 2 OHCF...

Page 337: ...in the OHCF 13 2 loading media in Trays 1 2 and3 4 1 loading paper in the OHCF Trays 6 7 13 2 loading paper in Tray 5 Bypass loading paper in Tray5 Bypass 4 5 loading paper in Trays 1 2 and3 4 1 load...

Page 338: ...Xerox Color C75 Press vi User Guide Index...

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