Xerox 770, User Manual, Page: 197 / 268

Recommended solution Possible cause Fault code
Stacker limit or full sensor
fault 049 970
049 971
049 972
• Open the HCS front door.
• Remove any paper from stacker cart.
• Close front door
• If necessary, power Off/On the
machine
• If the problem still exists, contact the
Customer Support Center.
HCS falsely detects that the
Paper Unload button is
pressed. 049 973
• Open the HCS front door.
• Remove any paper from stacker cart.
• Close front door
• If necessary, power Off/On the
machine
• If the problem still exists, contact the
Customer Support Center.
Specifications
Paper guidelines
• Stacker Tray will accept 55-350 gsm (either coated or uncoated stock) with the
possibility of degraded stock quality and increased jam rate for stocks that are heavier
than 300 gsm.
• Transparencies may be run to either the Top Tray or the Stack Tray. Stack height
should be limited to 100 transparencies.
• Coated paper lighter than 100 gsm may not run as reliably as coated paper heavier
than 100 gsm.
• Non-standard papers longer than 305 mm (12 in.) in the feed direction require 210
mm (8.3 in.) minimum measurement across the feed direction.
• Non-standard papers shorter than 254 mm (10 in.) in the cross-feed direction require
330 mm (13 in.) minimum measurement in the feed direction.
15-15
Xerox
®
770 Digital Color Press
User Guide
High Capacity Stacker (HCS)
(continued)