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Xerox 2218 - FaxCentre B/W Laser, User Manual

The Xerox 2218 - FaxCentre B/W Laser is a versatile device that combines faxing, printing, and scanning functions. In order to ensure accessibility for all users, we provide a free, downloadable user manual in the Voluntary Product Accessibility Template format. Get your manual now at manualshive.com and make the most out of your product.

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Xerox FaxCentre 2218 User Guide

Page 10-1

10 Troubleshooting

If a problem occurs on your machine, the instructions in this 
chapter will enable you to identify and clear the fault, or locate 
further assistance.

¾

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

¾

Fault Clearance . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

¾

Customer Support . . . . . . . . . . . . . . . . . . . . . . . 10-10

¾

LCD Error Messages . . . . . . . . . . . . . . . . . . . . . 10-11

¾

Problem and Solutions Charts. . . . . . . . . . . . . . 10-14

01_UG.book  Page 1  Wednesday, March 7, 2007  3:00 PM

Summary of Contents for 2218 - FaxCentre B/W Laser

Page 1: ...FaxCentre 2218 User Guide 700N00148 Rev A 01_UG book Page 1 Wednesday March 7 2007 3 00 PM ...

Page 2: ...udicial law or hereinafter granted including without limitations material generated from the software programs which are displayed on the screen such as icons screen displays looks etc Xerox and all Xerox products mentioned in this publication are trademarks of Xerox Corporation Product names and trademarks of other companies are hereby acknowledged Changes technical inaccuracies and typographical...

Page 3: ... Ozone Safety Information 1 9 Consumables 1 10 Radio Frequency Emissions 1 10 Laser Safety Information 1 10 Product Safety Certification 1 11 Regulatory Information 1 12 FAX Function 1 12 Environmental Compliance 1 15 Illegal Copies 1 16 Product Recycling and Disposal 1 19 2 Getting Started 2 1 Unpacking 2 2 CD Contents 2 3 CD Installation 2 5 Machine Overview 2 6 Options 2 6 Component Location 2 ...

Page 4: ...ing the Paper Trays 3 2 Using the Bypass Tray 3 5 Setting the Paper Size 3 8 Media Specifications 3 9 Media Sizes and Types 3 9 4 Fax 4 1 Faxing Procedure 4 2 Dialing Methods 4 6 Basic Fax Features 4 9 Feature Description 4 9 Special Fax Features 4 12 Feature Description 4 12 PC Fax 4 17 Configure PC Fax 4 17 To Send a PC Fax 4 18 Fax Forwarding 4 21 Mailbox Setup 4 22 Create a Mailbox 4 23 Delete...

Page 5: ...r Settings 6 3 Accessing Printer Settings 6 3 PCL Driver 6 5 Layout Tab 6 6 Paper Tab 6 7 Image Options Tab 6 8 Output Options Tab 6 9 Watermark Tab 6 10 About Tab 6 11 7 Scan 7 1 TWAIN Scanner Program 7 2 TWAIN Scanning Procedure 7 3 Scanning Using the WIA Driver 7 6 WIA Scanning Procedure 7 6 8 Machine Administration 8 1 Reports 8 2 Reports Available 8 2 Printing Reports 8 3 ControlCentre 8 4 In...

Page 6: ...ction 8 20 Enabling or Disabling Auxiliary Access 8 21 9 Maintenance 9 1 Cleaning 9 2 Cleaning the Document Glass and Constant Velocity Transport CVT Glass 9 2 Control Panel and LCD 9 3 Outside Areas of the Machine 9 3 Ordering Supplies 9 4 Customer Replaceable Units 9 5 Toner Cartridge 9 5 Drum Cartridge 9 8 Replacing the Drum Cartridge 9 8 10 Troubleshooting 10 1 General 10 2 Fault Clearance 10 ...

Page 7: ...g Problems 10 16 Faxing Problems Solution Chart 10 18 11 Specifications 11 1 Introduction 11 2 Printer Specifications 11 3 Fax Specifications 11 4 Scanner and Copier Specifications 11 5 General Specifications 11 6 Media Specifications 11 7 12 Index 1 1 01_UG book Page v Wednesday March 7 2007 3 00 PM ...

Page 8: ...Page vi Xerox FaxCentre 2218 User Guide 01_UG book Page vi Wednesday March 7 2007 3 00 PM ...

Page 9: ...to use your machine to its fullest potential take some time to read the User Guide Introduction 1 2 About This Guide 1 3 Related Information Sources 1 4 Customer Support 1 5 Safety Notes 1 6 Regulatory Information 1 12 Environmental Compliance 1 15 Illegal Copies 1 16 Product Recycling and Disposal 1 19 01_UG book Page 1 Wednesday March 7 2007 3 00 PM ...

Page 10: ...r as standard Options available include an additional Paper Tray Foreign Interface Stand and Network Kit The Network Kit enables network printing The kit also includes Macintosh PostScript 3TM and Linux print and scan drivers z For instructions on unpacking and setting up the machinereadyfor use the Quick Install Sheets or refer to Getting Started on page 2 1 01_UG book Page 2 Wednesday March 7 20...

Page 11: ... Select the paper supply source required by pressing Paper Supply Notes Located in the margins and used to provide additional or useful information about a function or feature z For instructions on loading media refer to Loading Paper on page 3 2 Specification Note Provides more in depth specification information relating to the machine L For full media specifications refer to Media Specifications...

Page 12: ...Information available for the product consists of This User Guide The Quick Use Guide The Quick Install Sheets The System Administration Guide The Xerox website http www xerox com The Network Quick Setup Guide The Reference Poster 01_UG book Page 4 Wednesday March 7 2007 3 00 PM ...

Page 13: ...____________________________________ To access the serial number open the side cover using the release latch and then open the front door The serial number is located on the panel above the Toner Cartridge The Xerox Welcome Center or local representative telephone number is provided when the machine is installed For convenience and future reference please record the telephone number in the space b...

Page 14: ...ing instructions marked on or supplied with the product should be followed This WARNING symbol alerts users to areas of the product where there is the possibility of personal injury This WARNING symbol alerts users to areas of the product where there are heated surfaces which should not be touched Electrical Supply This product shall be operated from the type of electrical supply indicated on the ...

Page 15: ...cord directly into a grounded electrical outlet Do not use an extension cord If you do not know whether or not an outlet is grounded consult a qualified electrician This equipment is to be operated from the type of electrical supply indicated on the product data plate label If this machine needs to be moved to a different location contact a Xerox service representative or your authorized local rep...

Page 16: ... has a protective earth pin This plug will fit only into an earthed electrical outlet This is a safety feature To avoid risk of electric shock contact your electrician to replace the electrical outlet if you are unable to insert the plug into it Never use a plug that lacks an earth connection terminal to connect the product to an electrical outlet Always follow all warnings and instructions that a...

Page 17: ...ntenance procedure that is not specifically described in the documentation that is supplied with your copier printer Do not use aerosol cleaners The use of cleaners that are not approved may cause poor performance of the equipment and could create a dangerous condition Use supplies and cleaning materials only as directed in this manual Keep all of these materials out of the reach of children Do no...

Page 18: ...cordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes and modifications to this equipment not specifically approved by Xerox may void the user s authority to operate this equipm...

Page 19: ...his product is certified by the following Agency using the Safety standards listed This product was manufactured under a registered ISO9001 Quality system AGENCY STANDARD Underwriters Laboratories Inc UL60950 1st Edition USA Canada 01_UG book Page 11 Wednesday March 7 2007 3 00 PM ...

Page 20: ...nts The telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including a Fax machine to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other ...

Page 21: ...ay be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local Telephone Company For products approved after July 23 2001 the REN fo...

Page 22: ...Number REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five The REN value may be found on the label located on the rear of the equipment Repairs to certified equipment should be m...

Page 23: ...opy print out set at 15 minutes A more detailed description of this feature together with instructions on changing the default time to suit your work pattern can be found in the Machine Setup section of this guide Canada Environmental Choice Terra Choice Environmental Serviced Inc of Canada has verified that this product conforms to all applicable Environmental Choice EcoLogo requirements for mini...

Page 24: ...eserve Bank Notes Silver Certificates Gold Certificates United States Bonds Treasury Notes Federal Reserve Notes Fractional Notes Certificates of Deposit Paper Money Bonds and Obligations of certain agencies of the government such as FHA etc Bonds U S Savings Bonds may be photographed only for publicity purposes in connection with the campaign for the sale of such bonds Internal Revenue Stamps If ...

Page 25: ...cts under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions Current bank notes or current paper money Obligations or securities of a government or bank Exchequer bill paper or revenue paper The public seal of Canada or of a province or the seal of a public body or authority in Canada or of a court of law Proclamations orders regulat...

Page 26: ...ith the duty of making or issuing certified copies thereof where the copy falsely purports to be a certified copy thereof Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner The above list is provided for your convenience and assistance but it is not all inclusive and no liability is assumed for its completeness accuracy In case of doubt...

Page 27: ...rities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply please see www dtsc ca gov hazardouswaste perchlorate Xerox operates an equipment takeback and reuse recycle program Contact your Xerox sales representative 1 800 ASK XEROX to determine whether this Xerox product is part of the program For more information ab...

Page 28: ...Page 1 20 Xerox FaxCentre 2218 User Guide Welcome 01_UG book Page 20 Wednesday March 7 2007 3 00 PM ...

Page 29: ... perform Using the instructions provided in this chapter unpack and setup your machine Unpacking 2 2 Machine Overview 2 6 Installing Drum and Toner Cartridges 2 13 Making Connections 2 15 Powering On the Machine 2 17 Loading Paper 2 18 Machine Setup 2 21 Installing Software 2 25 01_UG book Page 1 Wednesday March 7 2007 3 00 PM ...

Page 30: ... the switch to the lock position 1 Remove the shipping tape from the front back and sides of the machine Tape LCD 2 Remove the label completely from the scanner module by pulling it straight out away from the unit Make sure that the scan lock has been moved to the unlock position Scanner Module 3 Pull open the paper tray and remove the packing material from the tray 01_UG book Page 2 Wednesday Mar...

Page 31: ...ocumentation CD The Documentation provides detailed information technical specifications and procedural step by step instructions on all the features available 4 Ensure the following components are available AC Power Cord Documentation Starter Toner Cartridge Drum Cartridge USB Cable Telephone Line Cord Software 01_UG book Page 3 Wednesday March 7 2007 3 00 PM ...

Page 32: ...nd XP The WIA Driver allows you to direct scan and manipulate images without using additional software XP only The PC Fax driver can route fax image files from a computer through a selected fax machine to a list of recipients The ControlCentre software allows you to set the machine s fax number and phonebook entries Also use ControlCentre to upgrade the machine s firmware Scanning Software CD This...

Page 33: ...erred language Drivers CD The program is designed to Autorun If this is not enabled double click on the Xinstall exe file on the CD Follow the instructions in the wizard to install the required application Multiple applications can be installed on your PC Refer to Installing Drivers on page 2 25 for further information Scanning Software CD The program is designed to Autorun If this is not enabled ...

Page 34: ...2218 Document Feeder Standard Paper Tray 1 Bypass Tray Standard Digital Copying Standard Direct Printing Standard Network Printing Option Direct Scanning Standard Fax Standard Paper Tray 2 Option Cabinet and Stand Option Foreign Interface Option 01_UG book Page 6 Wednesday March 7 2007 3 00 PM ...

Page 35: ... Location Front View Document Feeder Document Guides Document Input Tray Document Output Tray Control Panel Paper Tray 1 Front Cover Paper Guides Scanner Module Bypass Tray Side Cover Release Lever Paper Tray 2 optional 01_UG book Page 7 Wednesday March 7 2007 3 00 PM ...

Page 36: ...g Started Rear View Paper Exit Extension Document Feeder Paper Tray Telephone Connections AC Power Cord Connector Parallel Connector USB Connector Power Switch Document Feeder Connector Document Glass 01_UG book Page 8 Wednesday March 7 2007 3 00 PM ...

Page 37: ...ature keys 1 7 1 2 3 4 5 6 7 Start Stop Clear Clear All AC Fax Functions FaxCentre 2218 Control Panel Display Status Map Paper Supply Navigation keys Menu Exit Enter Status keys Copy fax keys One Touch keys 1 60 Enable One Touch keys 31 60 Phone Book 01_UG book Page 9 Wednesday March 7 2007 3 00 PM ...

Page 38: ...lor original Resolution Use to adjust the scan resolution Copy Select to activate the Copy mode The Copy key illuminates when selected Fax Select to activate the Fax mode The Fax key illuminates when selected Menu Exit Use to access the menu functions and also to move up through the menu levels Enter Use to confirm the selection on the display Navigation Keys Use to scroll through the menu items a...

Page 39: ...n page 10 11 Display Displays the current status and the menu prompts and selections Job Status Use to view the current job status add pages to jobs in memory and to delete jobs Machine Status Use to access setup menus and customize the machine Manual Group Use to manually enter multiple destinations for a fax job Manual Dial Use to dial a fax number manually Phonebook Use to search for speed dial...

Page 40: ... entry Press twice to clear all programmed settings the display requests confirmation One touch keys Use to send a fax job with the press of a single key Hold for 3 seconds to define or edit the fax number and ID for a key 31 60 Use like a shift key allowing a second definition on each one touch key 01_UG book Page 12 Wednesday March 7 2007 3 00 PM ...

Page 41: ...ull the release latch to open the side cover CAUTION Ensure the side cover is always open before opening the front cover 2 Open the front cover 3 If the cartridge locking lever is in the lower position turn the lever upward until it locks into place 01_UG book Page 13 Wednesday March 7 2007 3 00 PM ...

Page 42: ...pose the green drum to light for an extended period Never expose the drum to direct sunlight or touch the drum surface Damage or poor image quality may result 5 Remove the starter toner cartridge from its bag Gently shake the cartridge to loosen the toner Shaking the cartridge will ensure maximum copies per cartridge 6 Slide the toner cartridge into the machine aligning the cartridge to the left o...

Page 43: ...rger tele communication line cord 1 Connect the Document Feeder cord to the port shown and fasten the side screws 2 Connect the supplied telephone line to the LINE jack and the other end to the wall jack If you want to use your machine for receiving both faxes and voice calls you will need to connect a telephone and or answering machine If required plug the cord of your extension phone into the EX...

Page 44: ... Some PC User s may experience poor functionality in the default mode If this occurs select the Slow mode For information about changing the USB mode refer to Machine Setup on page 2 21 3 CAUTION Shut down the computer before connecting the cable Connect the USB Cable which came with your machine OR If you want to use a parallel print cable only use an IEEE 1284 compliant cable and connect it to t...

Page 45: ...he Machine 1 Connect the AC Power Cord to the machine and a power outlet The power cord must be plugged into a grounded power socket 2 Press the ON OFF switch to the ON I position The machine displays Warming Up Please Wait 01_UG book Page 17 Wednesday March 7 2007 3 00 PM ...

Page 46: ... until it locks into position 3 Adjust the rear paper guide to the required paper length It is preset to A4 or Letter size depending on country To load another size lift the rear guide out of the current position and insert it into the required position L The Paper Trays can hold a maximum of 550 sheets of 80 g m 20 lb plain paper You can use A4 Folio Letter or Legal size paper only Rear Guide 01_...

Page 47: ...es use the Bypass Tray 4 Fan the paper and insert it into the tray If loading Letterhead ensure the design is face up and the top edge of the sheet is placed at the right side 5 Corner snubbers Ensure that the paper is positioned under the snubbers Do not fill above the Maximum Fill Line Max Fill Line 01_UG book Page 19 Wednesday March 7 2007 3 00 PM ...

Page 48: ...set the correct size for the Paper Tray For more detailed information about Paper Supply refer to the Chapter Paper and Other Media starting on page 3 1 6 Position the side guide by squeezing the lever and sliding it toward the stack of paper until it gently touches the side of the stack Do not allow the guide to press against the edge of the paper tightly Close the Paper Tray 01_UG book Page 20 W...

Page 49: ...etup and press Enter Using the Navigation Keys select the required setup option and press Enter Using the Machine Setup Options starting on page 2 22 customize the settings to meet your requirements Press Enter to save your selections Press Menu Exit to exit each menu level and return to standby mode 1 Press the Machine Status key Enter Machine Status 2 3 4 01_UG book Page 21 Wednesday March 7 200...

Page 50: ... smaller than A4 Letter the printed image may be offset and not reproduce correctly even when Auto Fit is selected Collated On Use to produce sets in the order 1 2 3 1 2 3 1 2 3 Off Use to produce stacks in the order 1 1 1 2 2 2 3 3 3 Power Save On Use to enable the Power Save feature If On is selected set the period of time the machine waits before Power Save is activated Choose between 15 30 60 ...

Page 51: ...ommunication settings for each country USB Mode Fast Use to set the USB speed Fast is the default mode Some PC users may experience poor USB implementation in the default mode If this occurs select Slow Slow Machine Fax Id Fax No Use to enter the fax number and name of the machine Name Date Time Enter the current date and time using the Numeric Keypad Use Clock Mode to set whether the machine uses...

Page 52: ...r longer than the paper selected the machine will discard any excess image from the bottom of the page that is longer than the selected length If the received page is outside the discard margin set it will print on two sheets of paper at the actual size Margins can be set between 0 30mm 1 2 OPTION SETTINGS DESCRIPTION 01_UG book Page 24 Wednesday March 7 2007 3 00 PM ...

Page 53: ...n WIA drivers are available for scanning documents on your machine ControlCentre Use this program to create phonebook entries edit printer settings and upgrade machine firmware PC Fax Driver Use to route fax images from a computer through a selected machine to a list of recipients Macintosh Driver You can print and direct scan to and from Macintosh operating systems using your machine This driver ...

Page 54: ...s in Microsoft Windows XP or Windows 2000 using the USB port Insert the Xerox Drivers CD into the CD ROM drive ITEM OPERATING SYSTEM REQUIREMENTS RECOMMENDED CPU Windows 98 Me NT 4 0 2000 Pentium II 400 MHz or higher Pentium III 933 MHz Windows XP Pentium III 933 MHz or higher Pentium IV 1 GHz RAM Windows 98 Me NT 4 0 2000 64 MB or higher 128 MB Windows XP 128 MB or higher 256 MB Free disk space W...

Page 55: ... appears select the appropriate language Click Next Choose the components you want to install and then click Next The confirmation screen summarizes your selections Either Click Back to reselect or Click Next to install your selections 2 3 4 5 01_UG book Page 27 Wednesday March 7 2007 3 00 PM ...

Page 56: ... print driver and once for the scan driver Installing Xerox Drivers in Microsoft Windows XP 2000 NT or Windows 98 ME using the Parallel port Plug the Parallel cable into the FaxCentre 2218 and connect it to your PC Start your PC and switch on the FaxCentre 2218 Insert the Xerox Drivers CD into the CD ROM drive In Microsoft Windows click Start and then Run Type E Xinstall exe replacing E with the l...

Page 57: ...components you want to install and then click Next The confirmation screen summarizes your selections Either Click Back to reselect or Click Next to install your selections Click Finish The driver installation is now complete 4 5 6 7 01_UG book Page 29 Wednesday March 7 2007 3 00 PM ...

Page 58: ...splay the Add New Hardware Wizard for the print driver click Next Click Finish when this process is complete The drivers are installed and you can skip to step 9 ii In Windows 98 you must specify the location Browse to the CD ROM drive and the Usb folder on the CD and click OK Click Next when prompted then Finish The USB composite driver is then loaded The Add New Hardware Wizard will display Clic...

Page 59: ... In Microsoft Windows click Start and then Settings and then Printers Double click the Add Printer icon The Add Printer Wizard will begin Click Next Choose Local Printer and click Next At the next screen click Have Disk and browse to your CD ROM drive Open the Driver directory then open the Print directory then open the AddPrint directory and then choose the Win9x directory and click OK The next s...

Page 60: ...hed to in this case USB and click Next You can type in a name for your new printer or accept the default then click Next Choose Yes to print a test page and click Finish The FaxCentre 2218 driver will now be installed and a test page should print 13 14 15 01_UG book Page 32 Wednesday March 7 2007 3 00 PM ...

Page 61: ...ation Select the Xerox FaxCentre 2218 as the printer to which the document will be sent Print the selected document on the device and verify that it prints correctly The installation process is now complete Test Scan Open the TWAIN compliant application being used to scan documents Follow the instructions provided in Scan starting on page 7 1 to scan a document and verify that it scans correctly T...

Page 62: ...Page 2 34 Xerox FaxCentre 2218 User Guide Getting Started 01_UG book Page 34 Wednesday March 7 2007 3 00 PM ...

Page 63: ...dia There is one Paper Tray and a Bypass Tray as standard on the Xerox FaxCentre 2218 A second Paper Tray is available to purchase as an option Loading Paper 3 2 Setting the Paper Size 3 8 Media Specifications 3 9 01_UG book Page 1 Wednesday March 7 2007 3 00 PM ...

Page 64: ...ry paper jams and misfeeds do not remove paper from its packaging until required Using the Paper Trays Loading the Paper Trays Using the instructions provided load paper into the machine Up to two Paper Trays are available depending on your machine configuration The Paper Trays can hold a maximum of 550 sheets of 80 g m 20 lb plain paper 1 To load paper pull open the Paper Tray 2 Push down on the ...

Page 65: ...o A4 or Letter size depending on country To load another size lift the rear guide out of the current position and insert it into the required position L The Paper Trays can hold a maximum of 550 sheets of 80 g m 20 lb plain paper You can use Rear Guide 4 Fan the paper and insert it into the tray If loading Letterhead ensure the design is face up and the top edge of the sheet is placed at the right...

Page 66: ...o set the correct size for the Paper Tray 5 Corner snubbers Ensure that the paper is positioned under the snubbers Do not fill above the Maximum Fill Line Max Fill Line 6 Position the side guide by squeezing the lever and sliding it toward the stack of paper until it gently touches the side of the stack Do not allow the guide to press against the edge of the paper tightly Close the Paper Tray 01_U...

Page 67: ...print media allowed and the maximum stacking height for each paper type L The height is measured with the stack of sheets laid on a flat surface 7 To select a paper tray press the Paper Supply key until the required tray is lit on the Status Map Tray 1 and the Bypass Tray are available as standard Tray 2 is optional If two tray lights display together the Auto Tray Switching feature is active When...

Page 68: ...uching the print side 1 Lower the Bypass Tray located on the right side of the product Unfold the Paper Support extension Bypass Tray Paper Support 2 Prepare a stack of paper or envelopes for loading by flexing or fanning them back and forth Straighten the edges on a level surface 3 Load the print material with the print side facing down and against the right edge of the tray 01_UG book Page 6 Wed...

Page 69: ...t material Ensure you have not loaded too much print media The stack should be under the Max Fill Line 5 To select the Bypass Tray press the Paper Supply key until the Bypass Tray is lit on the Status Map When the Bypass Tray is selected the Paper Type option displays Use the Navigation Keys to select the Paper Type being loaded and press Enter Enter Paper Supply Status Map 01_UG book Page 7 Wedne...

Page 70: ...e Machine Status key on the Control Panel Select Machine Setup using the Navigation Keys and press Enter The display shows Tray 1 Size on the bottom line Press Enter Use the Navigation Keys to select the Paper Size required and press Enter to save the selection Repeat the procedure for Tray 2 Size if available and Bypass Size Press Menu Exit to exit each menu level and return to Standby mode 1 2 1...

Page 71: ...s Tray Plain paper Letter 8 5 x 11 inch Folio 8 5 x 13 inch Legal 8 5 x 14 inch Executive 7 25 x 10 5 inch A4 210 x 297 mm B5 182 x 257 mm A5 148 x 210 mm YES YES YES NO YES NO NO 550 550 550 0 550 0 0 YES YES YES YES YES YES YES 100 100 100 100 100 100 100 Envelopes No 10 8 5 x 14 inch C5 6 38 x 9 37 inch DL 110 x 220 mm Monarch 3 87 x 7 5 inch B5 176 x 250 mm NO NO NO NO NO 0 0 0 0 0 YES YES YES...

Page 72: ...s DO NOT use envelopes with clasps and snaps DO NOT use envelopes with windows coated lining self adhesive seals or other synthetic materials DO NOT use damaged or poorly made envelopes It is recommended that you feed special paper types one sheet at a time Only use the special media recommended for use in laser printers To prevent special media such as transparencies and label sheets from stickin...

Page 73: ...rinting which can cause paper jams Exposed adhesive can also cause damage to machine components Do not feed a sheet of labels through the machine more than once The adhesive backing is designed for one pass through the machine Do not use labels that are separating from the backing sheet or are wrinkled bubbled or otherwise damaged 01_UG book Page 11 Wednesday March 7 2007 3 00 PM ...

Page 74: ...Page 3 12 Xerox FaxCentre 2218 User Guide Paper and Other Media 01_UG book Page 12 Wednesday March 7 2007 3 00 PM ...

Page 75: ... as standard on the Xerox FaxCentre 2218 Faxing Procedure 4 2 Dialing Methods 4 6 Basic Fax Features 4 9 Special Fax Features 4 12 PC Fax 4 17 Fax Forwarding 4 21 Mailbox Setup 4 22 Mailbox Procedures 4 25 Fax Setup Options 4 30 01_UG book Page 1 Wednesday March 7 2007 3 00 PM ...

Page 76: ...page 11 5 for full Document Feeder specifications 1 Document Guides Remove all staples and paper clips prior to loading Adjust the sliding document guides to the size required Insert the originals neatly into the Document Feeder face up The first page should be on top with the headings towards the back or left of the machine Align the stack with the left and rear edges of the tray Adjust the guide...

Page 77: ...lity and toner consumption z On completion of the job ensure the Document Feeder is closed Select the Fax key Raise the Document Feeder and position the original face down on the Document Glass Align with the registration arrow in the rear left corner Lower the Document Feeder 2 Press the Fax key to activate Fax mode The Fax key remains illuminated when selected Fax Key 01_UG book Page 3 Wednesday...

Page 78: ... features available for Fax jobs are Lighten Darken 2 Sided Original Type Color Original and Resolution Using the Navigation Keys select the setting required for the feature and press Enter Lighten Darken Original Type 2 Sided Color Original Resolution Fax Key 4 Use the Numeric Keypad to enter the telephone number of the remote fax machine If an incorrect number is entered use the Navigation Keys ...

Page 79: ...originals have been scanned Select No when all the originals have been scanned and press Enter The Fax is scanned and sent Navigation Keys Start 6 To view the status of a job press the Job Status key A list of current jobs and the job details displays To delete a job select the required job and press Enter When Cancel Job is displayed press Enter Press Menu Exit to exit Job Status Navigation Keys ...

Page 80: ...gh the entire list by category or enter the first letter of the recipient s ID for a quicker search To learn how to program in numbers see Phonebook Setup on page 4 33 Manual Group Dialing Manual Group Dialing allows you to listen to the dial tone when entering fax numbers Used when sharing a fax and phone line and sending transmissions to several destinations Manual Dialing Allows you to listen t...

Page 81: ... and press Enter Scroll through the list chosen using the navigation keys and press Enter or Start The name displays and the original is scanned into memory ready for sending If the original is loaded on the Document Glass the display asks if you went to send another page Select Yes to add more or No to begin transmission Press Enter The number s stored in the selected location will be dialed auto...

Page 82: ...is automatically dialled and the originals are scanned and faxed Load the originals and select Fax Press Pause Redial for approximately 2 seconds The Redial Memory in the machine retains the last 10 numbers dialled Using the Navigation Keys select the number required and press Enter Press Start to dial the number The fax is automatically scanned and sent Charge Code z Use to add a charge code to t...

Page 83: ...lution and Lighten Darken settings for text photos and mixed documents Color Original Enables color documents to be scanned and transmitted in color Resolution The Resolution affects the appearance of the fax at the receiving fax terminal A higher resolution produces better quality for photos However a lower resolution reduces communication time 2 Sided Enables 2 sided originals to be scanned and ...

Page 84: ...d Use for documents with mixed text and graphics Photo Use for photographs Color Original z Use to scan and send a color original On Use to scan a color original and send to the remote fax z The remote fax must have the capability to receive a color fax to use this feature Press Fax Press Color Original Using the Navigation Keys select the On and press Enter Resolution z Use to increase sharpness ...

Page 85: ...x FaxCentre 2218 User Guide Page 4 11 Fax 2 Sided Yes Use for 2 sided originals Press 2 sided Using the Navigation Keys select Yes or No and press Enter No 01_UG book Page 11 Wednesday March 7 2007 3 00 PM ...

Page 86: ...estination the machine will begin fax transmission from memory enabling you to remove the original documents Delay Fax Using Delay Fax enables you to specify the time of a fax transmission or poll This option can be used to delay transmission of a fax job for a minimum period of 15 minutes and a maximum period of 23hrs 59mins by specifying the time at which the fax is sent Priority Fax Using the P...

Page 87: ...o be printed FEATURE OPTIONS INSTRUCTIONS Toll Save z Use to set a low rate period for sending faxes Off Use to de activate the feature Press Menu Exit Using the Navigation keys select Fax Features and press Enter Select Toll Save and press Enter Select On and press Enter Select Start Time and enter a date and time to start the Toll Save period Press Enter Select End Time and enter a date and time...

Page 88: ...plays shows the current time enter a time for the delay fax and press Enter If you set a time earlier than the current time the job will be sent at that time the following day The originals are scanned into memory ready for sending Priority Fax z Use this option to send your fax ahead of reserved operations Press Menu Exit Using the Navigation Keys select Fax Features and press Enter Select Priori...

Page 89: ...Fax Features and press Enter Select Polling and press Enter Select Delay RX Poll and press Enter Enter the fax number using the Numeric Keypad a Phonebook entry or One Touch Key and press Enter The display shows the current time enter a start time for the remote fax machine to be polled Press Enter when the correct time displays If you set a time earlier than the current time the job will be sent ...

Page 90: ... be enabled in Fax Setup Print Print secure faxes Press Menu Exit Using the Navigation Keys select Fax Features and press Enter Select Secure Receive and press Enter Select Print and press Enter Enter a passcode and press Enter 01_UG book Page 16 Wednesday March 7 2007 3 00 PM ...

Page 91: ... machine to send out faxes to a recipient list Configure PC Fax Example of configuring PC Fax on a network Xp On your PC go to Start All Programs Xerox FaxCentre 2218 Configure PC fax If Configure PC fax is not there please find the PCL driver CD or pull the file from xerox com and install PC fax Select the Network radio button Select Browse 1 2 3 4 01_UG book Page 17 Wednesday March 7 2007 3 00 P...

Page 92: ...red on the network You cannot network fax without having a Network Kit installed on the machine You can also type the IP address in directly by choosing the IP Address radio button To Send a PC Fax Select Print from an application and choose Xerox PC Fax as a printer The Xerox Fax Wizard will pop up Cover Page The Cover Page tab allows you to fill out a cover page or choose to skip it Select any b...

Page 93: ...indow Enter the Name and Fax number Remove a number from the phonebook Select the entry and select the remove button Move number s from the phonebook to the recipients list Select the number s and then the button Remove a number from the recipients list Select the number and then the button Add a number to the recipients list directly Select the Add button on the right side of the window Enter the...

Page 94: ...view the fax The preview appears on the left side of the window If it has more than one page you can scroll through by selecting or Select Send Fax to send the document The PC fax driver is unable to confirm if the fax has reached its destination s MSG Confirm if enabled or a Fax Tx report from the sending machine should be used 2 3 4 5 01_UG book Page 20 Wednesday March 7 2007 3 00 PM ...

Page 95: ...the password and press Enter Press or until Forward to Fax is displayed and press Enter Press or until the required forwarding condition is displayed and press Enter The choices are Off don t forward RX forward received TX forward transmitted All forward RX and TX Enter the fax number to receive the forwarded fax and press Enter If you want to forward the Fax to another number press or until Yes i...

Page 96: ... the user standing at the device received documents are placed in the local mailbox by a remote fax device The local mailbox may be password protected and a local user can delete or print the contents of the mailbox Documents held within the local mailbox are recognized as stored for polling printing or deleting by the user To access a mailbox you must enter the 3 digit mailbox number and if appli...

Page 97: ...r until the required Mailbox Type is displayed and press Enter The choices are Set_Conf_MBX confidential Set_Bull_MBX bulletin Press or until Enter Box No is displayed and press Enter Enter the Mailbox Number and press Enter If you want to passcode protect press or until Security is displayed and press Enter Press or until Yes is displayed and press Enter Enter the passcode using the keypad and pr...

Page 98: ...em Admin Tools have been passcode protected type in the password and press Enter Press or until Mailbox Setup is displayed and press Enter Press or until Mailbox is displayed and press Enter Press or until Delete is displayed and press Enter Enter the Box Number to be deleted Enter the Passcode for the mailbox Confirm the deletion 1 2 3 4 01_UG book Page 24 Wednesday March 7 2007 3 00 PM ...

Page 99: ...d store fax documents for polling Documents are stored in your mailbox and automatically sent to a remote fax machine when requested Using the Navigation Keys select Mailbox and press Enter Select Store and press Enter Enter the Box Number for the mailbox and press Enter The originals are scanned and stored in the mailbox The display shows the number of pages stored 1 Load the originals you want t...

Page 100: ...n both received and stored documents within the selected mailbox will be printed or deleted Select Print and press Enter Enter the Box Number for the mailbox and press Enter Enter the Passcode for the mailbox and press Enter The contents of the mailbox are printed and deleted 1 Press the Menu Exit key Using the Navigation Keys select Mailbox and press Enter Enter Menu Exit 2 3 01_UG book Page 26 W...

Page 101: ...hen both received and stored documents within the selected mailbox will be printed or deleted Select Delete and press Enter Enter the Box Number for the mailbox and press Enter Enter the Passcode for the mailbox and press Enter The contents of the mailbox are deleted 1 Press the Menu Exit key Using the Navigation Keys select Mailbox and press Enter Enter Menu Exit 2 3 01_UG book Page 27 Wednesday ...

Page 102: ...ote mailbox number and passcode Select Poll From and press Enter Enter the Box Number to be polled and press Enter Enter the Passcode for the mailbox and press Enter Enter a remote fax number using the Numeric keypad a Phonebook entry or One Touch Key and press Enter The display shows the current time Enter a Start Time for the mailbox to be polled and press Enter If you set a time earlier than th...

Page 103: ...als are to be sent and press Enter Enter the Passcode for the mailbox and press Enter Enter a remote fax number using the Numeric keypad a Phonebook entry or One Touch Key and press Enter The display shows the current time Enter a Start Time for the originals to be sent and press Enter If you set a time earlier than the current time the job will be sent at that time the following day The originals...

Page 104: ...sion was successful how many pages were sent and more The available options are On Off and On Err which prints only when a transmission is not successful Auto Reduction When receiving a document containing pages as long as or longer than the paper loaded in the tray the machine reduces the size of the document to fit the size of the paper loaded in the machine With the feature Off the document wil...

Page 105: ...ing fax jobs to be printed Fax Auto Tray Selects the appropriate paper tray to print faxes Dial Mode Enables administrators to set the default Dial Mode to match the fax line DRPD Mode You can receive a call using the Distinctive Ring Pattern Detection DRDP feature which enables a user to use a single telephone line to answer several different telephone numbers You can set the machine to recognize...

Page 106: ... external phone handset or press Manual Dial If a fax tone can be heard press Start and replace the handset Fax The machine answers the incoming call and immediately switches to fax receive mode Ans Fax Use if attaching an answering machine to the machine If the machine detects a fax tone it switches to Fax mode automatically DRPD You can receive a call using the Distinctive Ring Pattern Detection...

Page 107: ...eypad and press Enter To assign a name enter it using the Numeric Keypad and press Enter If you do not require a name leave it empty and press Enter To store more Speed Dial numbers repeat the procedure Edit Enter the Speed Dial number you want to edit and press Enter Edit the number and press Enter Edit the ID and press Enter Repeat until all editing has been completed Press Menu Exit when you ha...

Page 108: ...Exit when you have finished entering numbers To assign an ID to the Group enter it using the Numeric Keypad then press Enter If you do not require an ID leave it empty and press Enter Edit Enter the Group Dial number you want to edit and press Enter Delete Enter the Speed Dial or One Touch number you want to delete and press Enter If the displayed number with delete next to it is correct press Ent...

Page 109: ...nter To assign a name enter it using the Numeric Keypad then press Enter If you do not require a name leave it empty and press Enter To store more One Touch numbers repeat the procedure Press Menu Exit when you have finished Edit Enter the One Touch number you want to edit and press Enter Edit the number and press Enter Edit the ID and press Enter Repeat until all editing has been completed Press ...

Page 110: ...x sent Auto Report On Use to enable a report listing details about the previous 50 communication operations Off ECM Mode On Use to switch on ECM for all transmissions Transmission time may be increased when ECM is enabled Off Use to switch off ECM Redials 0 13 Use to set the number of redial attempts Ring to Answer 1 7 Use to set the number of rings before answering This feature is disabled when R...

Page 111: ...enter and confirm passcode Choose Set Default to set the desired time for most days Then choose Set Time to modify the desired time per day To disable choose Off enter current passcode Any secure faxes still in memory will be printed Off Time Secure Rx Fax Auto Tray Tray 1 Selects the default Paper Tray for Fax jobs Tray 1 Tray 2 All Dial Mode Tone Selects the default Dial Mode Pulse 01_UG book Pa...

Page 112: ...ve Ring service must be installed on your telephone line by the telephone company To set up Distinctive Ring Pattern Detection you will need another telephone line at your location or someone available to dial your FAX number from outside To set up the DRPD mode From Fax Setup Press the scroll button or until you see DRPD Mode on the bottom line and press Enter When Set is displayed on the bottom ...

Page 113: ...e Page 5 1 5 Copy Digital copying is available as standard on the Xerox FaxCentre 2218 Copying Procedure 5 2 Basic Copy Features 5 6 Special Copy Features 5 9 Compatible Features 5 13 01_UG book Page 1 Wednesday March 7 2007 3 00 PM ...

Page 114: ...on Enlarge Setting Copy Key If necessary press the Copy key to change to Copy mode The Copy key remains illuminated when selected 2 To select a paper tray press the Paper Supply key until the required tray is lit on the Status Map Tray 1 and the Bypass Tray are available as standard Tray 2 is optional If two tray lights display together the Auto Tray Switching feature is active When one tray runs ...

Page 115: ...ions If the Bypass Tray is selected the Paper Type option displays Use the Navigation Keys to select the Paper Type being loaded and press Enter If using the Bypass remember to load the required stock Enter Navigation Keys 3 Document Guides Remove all staples and paper clips prior to loading Adjust the sliding document guides to the size required Insert the originals neatly into the Document Feede...

Page 116: ...cument Glass Align with the registration arrow in the rear left corner Lower the Document Feeder 4 Press the Copy feature key required on the Control Panel Basic features available for Copy jobs are Lighten Darken Reduce Enlarge 2 Sided Collated Original Type and Color Original For information about all the available Copy features refer to Basic Copy Features on page 5 6 and Special Copy Features ...

Page 117: ... enter a new quantity 6 Press Start to begin the copy job If the Document Glass is used and Collated is On and a quantity higher than 1 has been entered the Scan Another option displays To scan another original load the next original and using the Navigation Keys select Yes and press Enter Continue the procedure until all the originals have been scanned Select No when all the originals have been s...

Page 118: ...tion block on the display moves to the left or right As the selection block moves to the right the contrast becomes darker Press Enter to save the selection Reduce Enlarge z Use to reduce or enlarge an image from 25 to 400 depending on the input area used 25 400 Reduce Enlarge from 25 400 using the Document Glass and from 25 100 using the Document Feeder Press Copy Press Reduce Enlarge Enter the p...

Page 119: ... 1 Sided Use when originals are printed on 1 side and 1 sided copies are required Press Copy Press 2 Sided Use the Navigation Keys to select the option required and press Enter to save the selection If necessary use the Scan Side 2 option to scan side 2 Position side 2 on the Document Glass and select Yes then Enter to scan side 2 Continue the procedure until all the originals have been scanned Se...

Page 120: ...ay is selected when a paper tray is empty and when an error occurs Press Copy To select a paper tray press the Paper Supply key until the required tray is lit on the Status Map The Status Map identifies which paper tray is selected when a paper tray is empty and when an error occurs The Status Map has a light for each paper tray Each time the Paper Supply key is pressed a different tray is selecte...

Page 121: ... ID document e g a drivers license onto one side of paper Press Menu Exit Using the Navigation Keys select Copy Features and press Enter Use the Navigation Keys to select ID Card Copy and press Enter Press Start S 1 displays Load Side 1 of the original on the Document Glass and press Start Repeat for Side 2 when Press Start S 2 displays The machine prints both sides of the ID document on one side ...

Page 122: ...ight edge of the document Border Surround Use to create a border around all edges of the document Margin Shift z Use to create a binding edge for the document Off Use to de activate the feature Press Menu Exit Using the Navigation Keys select Copy Features and press Enter Use the Navigation Keys to select Margin Shift and press Enter Select the required Margin Shift option and press Enter If requi...

Page 123: ...emoved On Use to activate the Auto Suppress feature Press Menu Exit Using the Navigation Keys select Copy Features and press Enter Use the Navigation Keys to select Auto Suppress and press Enter Select On and press Enter Off Use to de activate the feature Covers z Use to automatically add covers to your copied set using stock taken from another tray Off Use to de activate the feature Press Menu Ex...

Page 124: ...e Booklet z Use to copy a document as a 2 Sided job and arrange the pages to produce a booklet when folded On Use to activate the Create Booklet feature Press Menu Exit Using the Navigation Keys select Copy Features and press Enter Use the Navigation Keys to select Create Booklet and press Enter Select On and press Enter Off Use to de activate the feature N Up z Use to print 2 or 4 original images...

Page 125: ...urround Glass Document Feeder X X O O Margin Shift Auto Center Glass X X X X O Small Orig Only Left Glass Document Feeder X O X X O Not Book Center Edges Right Glass Document Feeder X O X X O Not Book Center Edges Top Glass Document Feeder X O X X O Not Book Center Edges Bottom Glass Document Feeder X O X X O Not Book Center Edges Auto Suppress Glass Document Feeder X O O O O O Covers Glass Docume...

Page 126: ...Page 5 14 Xerox FaxCentre 2218 User Guide Copy 01_UG book Page 14 Wednesday March 7 2007 3 00 PM ...

Page 127: ...Parallel Port connection is available as standard on the Xerox FaxCentre 2218 Networked Printing including a driver compatible with PostScript 3TM is available as an option Printing a Document 6 2 Printer Settings 6 3 PCL Driver 6 5 01_UG book Page 1 Wednesday March 7 2007 3 00 PM ...

Page 128: ... in the Getting Started chapter For network connections refer to the System Administration Guide supplied with your Xerox FaxCentre 2218 or contact your System Administrator Prior to printing ensure all relevant connections have been made the machine is powered on and there is paper in the paper tray Start the program you are using to create the document and create or open the document requiring p...

Page 129: ...access printer settings by using either of these methods Windows 98 Me Select File Print Properties or File Print Setup from within any Windows application OR Select Xerox FaxCentre 2218 printer from the Printers folder then select File Properties or select the printer icon in the Printers folder and click the right mouse button Windows NT 4 0 Select File Print Properties or File Print Setup from ...

Page 130: ...t File Print Properties from within any Windows application Select Xerox FaxCentre 2218 printer from the Printers and Faxes folder click the right mouse button then select Printing Preferences from the drop down list 01_UG book Page 4 Wednesday March 7 2007 3 00 PM ...

Page 131: ...or information on the Windows based tabs refer to documentation provided with Windows For detailed information about the printer settings available on each tab please refer to the printer driver on line Help If you access Printer Properties through the Printers folder any settings made will become the default settings for the printer Settings made when Printer Properties are accessed through an ap...

Page 132: ...n More Layout Options Provides access to additional layout features such as multiple pages per side poster booklet printing fit to page and reduce enlarge Favorites Use this option to store your selections for a particular job After making selections enter a job title in the window and select Save OK Use to accept the selections made and close the dialog Cancel Closes the dialog and returns all se...

Page 133: ...quired Size Use to select the size of paper required from the drop down menu Source Use to select the required paper source for the job Cover Page Use to select the required paper source for a cover page Banner Page Use to select whether a banner page is required Custom Use to enter a customized paper size 01_UG book Page 7 Wednesday March 7 2007 3 00 PM ...

Page 134: ... to select the print resolution 1200 dpi produces the highest quality output 600 dpi is the lowest Graphic Options Provides access to additional options which allow you to select to print your output as graphics or bitmaps You can also select to print all text in black Toner Save Mode Use to activate Toner Save mode Produces a lower quality output and uses less toner 01_UG book Page 8 Wednesday Ma...

Page 135: ...Print Output Options Tab Print Order Use to select a sequence for your print job Select whether to reverse all pages print odd pages or print even pages Collate Select to produce collated output 01_UG book Page 9 Wednesday March 7 2007 3 00 PM ...

Page 136: ...our company Select the Watermark required from the list shown or create a new Watermark Watermark Message Use this window to enter the text you would like to add as a Watermark First Page Only Select this option if you want the Watermark to print on the first page only and not the rest of the document Message Angle Select to print the Watermark horizontally vertically or a specified angle Font Att...

Page 137: ...information about the printer driver It provides the program version number and copyright information relating to the printer driver Clicking on this page will connect you to the Xerox website provided you have access to the Internet 01_UG book Page 11 Wednesday March 7 2007 3 00 PM ...

Page 138: ...Page 6 12 Xerox FaxCentre 2218 User Guide Print 01_UG book Page 12 Wednesday March 7 2007 3 00 PM ...

Page 139: ...ing a USB or Parallel Port connection is available as standard on the Xerox FaxCentre 2218 A color scanner is provided as standard TWAIN Scanner Program 7 2 TWAIN Scanning Procedure 7 3 Scanning Using the WIA Driver 7 6 01_UG book Page 1 Wednesday March 7 2007 3 00 PM ...

Page 140: ...the Document Glass The TWAIN driver is a program for PC printing that supports Windows 98 Windows NT4 0 Windows 2000 Windows Me and Windows XP environments Using an independent protocol and the USB or parallel port the TWAIN driver converts the scanned image into a standard format that you can edit Macintosh 10 3 or higher and Linux TWAIN Scanning are supported with the Network PS3 Kit 01_UG book ...

Page 141: ... 11 5 for full Document Feeder specifications 1 Open your image editing application and acquire the FaxCentre 2218 TWAIN Scanner This feature allows you to convert hard copy images into electronic images that you can use in other documents 3 2 Document Guides Remove all staples and paper clips prior to loading Adjust the sliding document guides to the size required Insert the originals neatly into...

Page 142: ...refer to Scanner and Copier Specifications on page 11 5 Raise the Document Feeder and position the original face down on the Document Glass Align with the registration arrow in the rear left corner Lower the Document Feeder 3 3 Select New Scan in your application to access the TWAIN driver options Customize the settings available on the TWAIN driver for the job for example Image Type Resolution Do...

Page 143: ... the specific area you wish to scan If necessary drag the selection tool to the area requiring scanning Prescan 5 Select the Scan option on the TWAIN driver window The specified image displays on the screen Scan 6 Select File and Save The image is saved and can now be used in another document if required Remove your original from the Document Glass or Document Feeder 01_UG book Page 5 Wednesday Ma...

Page 144: ...thout using additional software L The WIA driver works only on Windows XP and Me with USB port WIA Scanning Procedure Load the document s face up into the Document Feeder OR Place a single document face down on the Document Glass From the Start menu on your desktop window select Settings Control Panel and then Scanners and Camera Double click your scanner driver icon The Scanner and Camera Wizard ...

Page 145: ...file format and destination to save the picture Follow the on screen instructions to edit the picture after it is copied to your computer If you want to cancel the scan job press the Cancel button on the Scanner and Camera Wizard 6 7 01_UG book Page 7 Wednesday March 7 2007 3 00 PM ...

Page 146: ...Page 7 8 Xerox FaxCentre 2218 User Guide Scan 01_UG book Page 8 Wednesday March 7 2007 3 00 PM ...

Page 147: ...ustomized to meet your individual requirements Reports 8 2 ControlCentre 8 4 Department Codes 8 7 Passcode Protection 8 12 Clear Memory 8 15 Maintenance Tools 8 16 Dial Tone Detection DT Detection 8 20 Enabling or Disabling Auxiliary Access 8 21 01_UG book Page 1 Wednesday March 7 2007 3 00 PM ...

Page 148: ...r settings are changed print this list to confirm your changes Scheduled Jobs This list identifies the documents currently stored for Delay Send Priority Send Group Dial and TX Poll operations This list shows the starting time and type of operation Fax TX Confirm This list shows a list of confirmed fax transmissions Junk Fax List This list shows the fax numbers defined as junk fax numbers by using...

Page 149: ...ired report and press Enter The report is processed and printed Or Using the Navigation Keys select Reports and press Enter Using the Navigation Keys select the required report and press Enter The report is processed and printed 1 Press the Reports key Enter Reports 2 1 Press the Machine Status key Enter Machine Status 2 3 01_UG book Page 3 Wednesday March 7 2007 3 00 PM ...

Page 150: ... on installing refer to Maintenance Tools on page 8 16 Running ControlCentre Use the following instructions to run ControlCentre Start the Windows software From Programs select FaxCentre 2218 then ControlCentre The ControlCentre screen displays Using ControlCentre The ControlCentre software provides three tabs Phonebook Firmware Update Printer To exit ControlCentre click the Exit key in the bottom...

Page 151: ... update the firmware of the machine Phonebook entries Retrieves the phonebook entries from the Xerox FaxCentre 2218 to ControlCentre Allows the phonebook entries to be downloaded from ControlCentre to the Xerox FaxCentre 2218 Deletes all phonebook entries Allows a selected phonebook entry to be edited in a separate Edit dialog box Deletes a selected phonebook entry 01_UG book Page 5 Wednesday Marc...

Page 152: ...ser Guide Machine Administration Printer Tab Click on the Printer tab to set default print options PCL Button Click on the PCL button on the Printer tab to set options for PCL printing 01_UG book Page 6 Wednesday March 7 2007 3 00 PM ...

Page 153: ...he Department Codes feature must be enabled before the set departments become active See the Managing Departments section 1 Press the Machine Status key Enter Machine Status 2 Using the Navigation Keys select System Admin Tools and press Enter If the System Admin Tools have already been passcode protected type in the password and press Enter 3 Select Department Codes using the Navigation Keys and ...

Page 154: ... to add departments as required 1 Press the Machine Status key 2 Using the Navigation Keys select System Admin Tools and press Enter If the System Admin Tools have already been passcode protected type in the password and press Enter 3 Select Department Codes using the Navigation Keys and press Enter Enter the Master Access Code The first time that you access Department Codes you will be prompted t...

Page 155: ...asscode protected type in the password and press Enter 3 Select Department Codes using the Navigation Keys is displayed and press Enter Enter the Master Access Code The first time that you access Department Codes you will be prompted to enter a master access code then re enter it to confirm the code 4 Select Management using the Navigation Keys and press Enter 5 Select Department Mode using the Na...

Page 156: ...er To clear the Journal select Journal and press Enter To remove a Department Code select Code and press Enter To remove all Department Codes select All and press Enter To remove individual Department Codes select Each press Enter enter the Department Number and confirm the removal 01_UG book Page 10 Wednesday March 7 2007 3 00 PM ...

Page 157: ...ent Codes using the Navigation Keys and press Enter Enter the Master Access Code The first time that you access Departments Codes you will be prompted to enter a master access code then re enter it to confirm the code 4 Select Change M Code and press Enter 5 To change the Master Code select Change and press Enter Enter the new Master Code Deleting the Master Code disables the Department Codes feat...

Page 158: ...pe in the password and press Enter Select Passcode Protect using the Navigation Keys and press Enter When the machine is first installed the passcode is blank When you choose Yes you will be asked to enter the passcode Simply press Enter when requested to enter the passcode Using the Navigation Keys select the Function to protect from the table below and press Enter Using the Navigation Keys selec...

Page 159: ... enabled Press the Machine Status key Using the Navigation Keys select System Admin Tools and press Enter If the System Admin Tools have already been passcode protected type in the password and press Enter Select Change Passcode using the Navigation Keys and press Enter Enter the existing passcode and press Enter This will be blank if you have just enabled Passcode Protection Fax Setup Protect All...

Page 160: ...Page 8 14 Xerox FaxCentre 2218 User Guide Machine Administration Enter the new passcode and press Enter Confirm the new passcode and press Enter 4 5 01_UG book Page 14 Wednesday March 7 2007 3 00 PM ...

Page 161: ...g the Memory Press the Machine Status key Using the Navigation Keys select System Admin Tools and press Enter If the System Admin Tools have already been passcode protected type in the password and press Enter Select Clear Memory using the Navigation Keys and press Enter Select the option required and press Enter The choices are System Data Fax Phone Book Fax RX History Fax TX History 1 2 3 01_UG ...

Page 162: ...ystem Administration Guide for more information Check the Serial Number Press the Machine Status key Using the Navigation Keys select System Admin Tools and press Enter If the System Admin Tools have already been passcode protected type in the password and press Enter Select Maintenance and press Enter Select Serial Number and press Enter The serial number of the FaxCentre 2218 is displayed Press ...

Page 163: ...n Tools have already been passcode protected type in the password and press Enter Select Notify Toner Low and press Enter Select On and press Enter When prompted enter Your Customer Number Your Customer Name The Supplier s Fax Number The Suppliers Name New Drum This function is used to reset the drum counter after the drum has been replaced Press the Machine Status key Using the Navigation Keys se...

Page 164: ...splay the contents of a number of counters used in the FaxCentre 2218 These counters are Total Impressions the total number of prints produced by the machine Toner Impressions the number of prints produced by the toner Drum Impressions the number of prints produced by the drum DADF Scan Page the number of originals scanned from the Document Feeder Platen Scan Page the number of originals scanned f...

Page 165: ...the Navigation Keys select System Admin Tools and press Enter If the System Admin Tools have already been passcode protected type in the password and press Enter Select Billing Counters and press Enter Select the required Counter and press Enter 1 2 3 01_UG book Page 19 Wednesday March 7 2007 3 00 PM ...

Page 166: ...a dial tone is detected auto dial will start If a dial tone is not detected an error will be displayed and auto dial will not start Using DT Detection Press the Machine Status button Using the Navigation Keys select System Admin Tools and press Enter If the System Admin Tools have already been passcode protected type in the password and press Enter Select DT Detection and press Enter Select On usi...

Page 167: ...sable Auxiliary Access Using the Navigation Keys select System Admin Tools and press Enter If the System Admin Tools have already been passcode protected type in the password and press Enter Select Auxiliary Access and press Enter To enable Auxiliary Access select On is displayed and press Enter Otherwise select Off and press Enter 1 Press the Machine Status key Enter Machine Status 2 3 01_UG book...

Page 168: ...Page 8 22 Xerox FaxCentre 2218 User Guide Machine Administration 01_UG book Page 22 Wednesday March 7 2007 3 00 PM ...

Page 169: ...ntenance tasks enables your machine to continue running at optimum performance Instructions are provided in this chapter for all the maintenance tasks required Cleaning 9 2 Ordering Supplies 9 4 Customer Replaceable Units 9 5 01_UG book Page 1 Wednesday March 7 2007 3 00 PM ...

Page 170: ... NOT use organic or strong chemical solvents or aerosol cleaners or pour fluids directly onto any area Use supplies and cleaning materials only as directed in this documentation Keep all cleaning materials out of the reach of children WARNING DO NOT remove the covers or guards that are fastened with screws or attempt any maintenance procedure that is not specifically described in this documentatio...

Page 171: ... and LCD free from dust and dirt To remove finger prints and smudges clean the Control Panel and LCD screen with a soft lint free cloth lightly dampened with water Outside Areas of the Machine Use a cloth moistened with water to clean the outside areas of the machine 01_UG book Page 3 Wednesday March 7 2007 3 00 PM ...

Page 172: ...ed below To obtain supplies contact your local Xerox representative giving the company name the product number and the machine serial number Use the space below to keep a record of the telephone number Supplies Telephone Number ____________________________________________ CUSTOMER REPLACEABLE UNIT PART NUMBER Toner Cartridge 006R01278 Drum Cartridge 113R00671 01_UG book Page 4 Wednesday March 7 20...

Page 173: ...oner Save mode The Toner Save mode uses less toner than normal printing The printed image is much lighter and is adequate for printing drafts or proofs For instructions on setting the Toner Save mode refer to Machine Setup on page 2 21 Replacing the Toner Cartridge When the toner cartridge is near the end of its life white streaks or hue change will occur The LCD displays a warning message Toner L...

Page 174: ...e locking lever upwards to release the toner cartridge 4 To Re distribute the Toner Pull out the toner cartridge and gently shake the cartridge to distribute the toner evenly inside the cartridge Reinstall the toner cartridge then lock the lever Close the front cover and the side cover The display shows New Toner select No and press Enter The machine returns to standby 01_UG book Page 6 Wednesday ...

Page 175: ...phone number of the service company or the dealer is stored in the machine s memory For instructions on setting the Send Toner Low Information to On refer to Maintenance Tools on page 8 16 5 Replacing the Toner Cartridge Shake the new toner cartridge horizontally four or five times Slide the new toner cartridge in until it locks in place Turn the toner locking lever downwards until it locks in pla...

Page 176: ...ch the drum surface Damage or poor image quality may result Replacing the Drum Cartridge The useful life of the drum cartridge is approximately 20 000 copies prints A high rate of 2 Sided copying printing reduces the overall life of a drum The machine displays Drum Warning when the drum is near the end of life Approximately 1 000 more copies prints can be made but a replacement cartridge should be...

Page 177: ... 9 Maintenance 3 Turn the cartridge locking lever upwards to release the toner cartridge 4 The toner cartridge must be removed to replace the drum cartridge 5 Pull out the used drum cartridge 01_UG book Page 9 Wednesday March 7 2007 3 00 PM ...

Page 178: ...efer to the Maintenance Tools on page 8 16 6 Unpack the new drum cartridge and slide it in place making sure not to touch the surface of the drum 7 Reinstall the toner cartridge then lock the lever Close the front cover and the side cover The display shows New Drum Unit Select Yes and press Enter The machine returns to Standby mode 01_UG book Page 10 Wednesday March 7 2007 3 00 PM ...

Page 179: ...our machine the instructions in this chapter will enable you to identify and clear the fault or locate further assistance General 10 2 Fault Clearance 10 3 Customer Support 10 10 LCD Error Messages 10 11 Problem and Solutions Charts 10 14 01_UG book Page 1 Wednesday March 7 2007 3 00 PM ...

Page 180: ...void sudden changes in the environment surrounding the machine When a change occurs allow the machine at least two hours to adjust to its new environment depending on the extent of the change Follow routine maintenance schedules for cleaning areas such as the Document Glass and Control Panel Always set the guides in the Paper Trays to the size of the media in the tray Ensure paper clips and paper ...

Page 181: ...Status Map Document Jams If a document jams while it is feeding through the Document Feeder Document Jam displays and the Document Jam LED on the Status Map flashes Details for clearing the three areas of the Document Feeder are given below Input Misfeed Paper Jam Document Jam Bypass Tray 1 Tray 2 1 Open the Document Feeder top cover 01_UG book Page 3 Wednesday March 7 2007 3 00 PM ...

Page 182: ...e Document Feeder top cover Feed the documents back into the Document Feeder 1 Open the Document Feeder and turn the roller knob to remove the misfed documents from the exit area If the jammed document cannot be easily removed skip to Roller Misfeed 2 Close the Document Feeder and reload the documents 01_UG book Page 4 Wednesday March 7 2007 3 00 PM ...

Page 183: ... 1 Open the Document Feeder Turn the release knob to enable easy removal of the misfed document from the exit area Carefully pull the document to the right using both hands 2 Close the Document Feeder and reload the documents 01_UG book Page 5 Wednesday March 7 2007 3 00 PM ...

Page 184: ...aper Jam 0 displays 1 Pull out the Paper Tray When the tray is fully out lift the front part of the tray slightly to release the tray from the machine 2 Remove the jammed paper by gently pulling it straight out Once you remove the jammed paper open the side cover and close it to clear the Paper Jam 0 message from the display 3 If there is any resistance and the paper does not move immediately when...

Page 185: ...the rear part of the tray to align the rear edge with the corresponding slot in the machine then insert it completely 1 Pull the Release Lever to open the side cover CAUTION Ensure the side cover is always open before opening the front cover Open the front cover 2 Pull down on the Fuser Lever This will release pressure on the paper 01_UG book Page 7 Wednesday March 7 2007 3 00 PM ...

Page 186: ...er in the direction of the arrow to move the paper to the exit area Gently pull the paper out through the exit area 4 Push the Fuser Lever up 5 Turn the Jam Remove Lever back to the original position Close the front cover and side cover 01_UG book Page 8 Wednesday March 7 2007 3 00 PM ...

Page 187: ...Tray and the machine does not detect paper due to no paper or improper paper loading Bypass Jam displays and the Bypass Tray LED on the Status Map flashes Bypass Jam may also occur when the paper has not fed correctly in the machine 1 Pull the Release Lever to open the side cover Remove the jammed paper 2 Close the side cover 1 Open the Bypass Tray and pull the paper out of the machine 01_UG book ...

Page 188: ...nformation on locating the serial number please refer to Customer Support on page 1 5 ____________________________________________ To access the serial number open the side cover using the release latch and then open the front door The serial number is located on the panel above the Toner Cartridge The Xerox Welcome Center or local representative telephone number is provided when the machine is in...

Page 189: ...ose the side cover until it locks into place Drum Warning The drum cartridge is near the end of life Ensure a replacement cartridge is in stock Replace the drum cartridge when copy print quality is degraded This may show up as dark marks on the edge of the page Refer to Drum Cartridge on page 9 8 Duplex Jam Paper has jammed in the middle of 2 Sided printing Clear the jam Refer to 2 Sided Jam on pa...

Page 190: ...still persists please call for service Memory Full The memory is full Either delete unnecessary documents retransmit after more memory becomes available or split the transmission into more than one operation No Answer The remote fax machine has not answered after several redial attempts Try again Contact recipient to ensure remote machine is functioning correctly Poll Code Err You have used an inc...

Page 191: ...Jams on page 10 6 Power Failure The machine s memory has not been backed up Toner Empty The Toner Cartridge has run out The machine stops Replace with a new toner cartridge Refer to Toner Cartridge on page 9 5 Toner Low The toner is almost empty Take out the toner cartridge and gently shake it By doing this printing operations can be temporarily resumed Retry Redial The machine is waiting for the ...

Page 192: ...ck has been moved to the unlock position Packing material remains in tray s Power down Remove all remaining packing material from the trays Smears lines marks or spots on copies Document Glass or Document Feeder Clean the Document Glass and the underside of the Document Feeder Refer to the User Guide for cleaning instructions Original Verify there are no defects on the original Irregular faded pat...

Page 193: ...n using the Document Feeder and not when using the Document Glass clean the CVT glass For stubborn spots use a crumpled up piece of paper or a credit card Refer to Cleaning the Document Glass and Constant Velocity Transport CVT Glass on page 9 2 If the problem still persists clean the Drum Cartridge Refer to Maintenance Tools on page 8 16 for instructions Copy image is skewed Ensure that original ...

Page 194: ...olids or heavy lines Do not power on and off frequently Avoid leaving the Document Feeder open while copies are being made using the Document Glass PROBLEM PROBABLE CAUSE SUGGESTED SOLUTION The product does not print The IEEE 1284 Parallel cable or USB cable is not connected properly Check the cable connection The IEEE 1284 Parallel cable or USB cable is defective Check the cable with a computer a...

Page 195: ...toner evenly Then reinstall the toner cartridge Black staining There is a paper quality problem Use only paper that meets the specifications required by the product Character voids The paper may be too dry Try printing with a different batch of paper Background scatter The paper may be too damp Try printing with a different batch of paper Do not open packages of paper until necessary so that the p...

Page 196: ... placed face up in the Document Feeder or face down on the Document Glass Originals are not sent even if operations are carried out normally Check that the remote Fax is compatible with the machine This machine supports G3 communications but not G4 communications Originals cannot be received even if Start is pressed Check the telephone cord has not been disconnected Check the power plug has not be...

Page 197: ...em is not due to a fault or operator error at the remote Fax For example dirty scan glass or dirty scan lamp If the same problem occurs even when copies are made on the machine clean the drum Refer to Maintenance Tools on page 8 16 for instructions Paper is collated but not printed Ensure there enough toner Check with the party sending the fax that the original was placed correctly when scanned at...

Page 198: ...Page 10 20 Xerox FaxCentre 2218 User Guide Troubleshooting 01_UG book Page 20 Wednesday March 7 2007 3 00 PM ...

Page 199: ...r to identify the specifications for each function of your machine Introduction 11 2 Printer Specifications 11 3 Fax Specifications 11 4 Scanner and Copier Specifications 11 5 General Specifications 11 6 Media Specifications 11 7 01_UG book Page 1 Wednesday March 7 2007 3 00 PM ...

Page 200: ...se specifications are designed to provide for the safety of users and to ensure that the machine operates in a fully functional state Use the specifications listed in this chapter to quickly identify the capabilities of the machine z If further specification information is required please refer to www xerox com 01_UG book Page 2 Wednesday March 7 2007 3 00 PM ...

Page 201: ...ITEM DESCRIPTION Emulation PCL6 Resolution True 600 x 600 dpi 1200 dpi class Printing speed 17 ppm for A4 18 ppm for Letter Effective printing width 208 mm 8 2 inches for letter legal 216 x 356 mm 8 5 x 14 inch 202 mm 8 inches for A4 01_UG book Page 3 Wednesday March 7 2007 3 00 PM ...

Page 202: ...m modem speed 33 6 kbps Transmission speed 3 seconds Standard resolution MMR 33 6 kbps Fax Memory 16 MB receive Printing speed 17 ppm for A4 18 ppm letter size Effective scanning width 208 mm 8 2 inches Effective printing width 208 mm 8 2 inches for letter legal 216 x 356 mm 8 5 x 14 202 mm 8 inches for A4 Document width and weight Document Feeder 176 216 mm 7 8 5 inches 45 105 g m 12 5 28 lb Docu...

Page 203: ...eder Scan mode True Color 256 Gray Black and white Copy mode Black and White Effective scanning width 208 mm 8 2 inches Maximum document width 216 mm 8 5 inches Multi copy range 1 999 Reduction Enlargement 25 400 in 1 increments from Document Glass 25 100 in 1 increments from Document Feeder Maximum print edge margin Top Bottom Each side 4 mm 0 16 inch First Copy Out Time Under 10 seconds Normal R...

Page 204: ...Bypass tray A6 Legal 216 x 356 mm 8 5 x 14 mm 60 160 g m 16 43 lb Duplex A4 Letter Folio Legal 216 x 356 mm 8 5 x 14 inch 60 90 g m 16 24 lb Original document width and weight Document Feeder 176 216 mm 7 8 5 inches 45 105 g m 12 5 lb 28 lb Document Glass Maximum legal 216 x 356 mm 8 5 x 14 inch Document Feeder capacity 50 sheets 80 g m 20 lb Power rating AC110 127V US Canada 50 60 Hz 6 0A Power c...

Page 205: ...4x6 101 6 x 152 4 4 x 6 HagaKi 100 x 148 3 94 x 5 83 Envelope 7 3 4 98 4 x 190 5 3 88 x 7 5 Envelope COM 10 105 x 241 4 12 x 9 5 Envelope DL 110 x 220 4 33 x 8 66 Envelope C5 162 x 229 6 38 x 9 02 Custom 98 x 148 215 9 x 355 6 3 86 x 5 83 8 5 x 14 Input Source Source Media Types Sizes Thickness Paper Tray Plain Paper A4 Letter Legal Folio 60 90 g m 16lb 24lb Bypass Tray Plain Paper Envelope Transp...

Page 206: ...Page 11 8 Xerox FaxCentre 2218 User Guide Specifications L B5 means JIS and ISO Transparency film thickness 150 µm Paper Label thickness 140 µm 01_UG book Page 8 Wednesday March 7 2007 3 00 PM ...

Page 207: ...lling for Service 1 5 Cancel Scan 7 7 Changing the Master Code 8 11 Clean Drum 8 18 Cleaning 9 2 Control Panel and LCD Display 9 3 Document Glass and Constant Velocity Trans port Glass CVT 9 2 Outside Areas 9 3 Clear Memory 8 15 Clone copy 5 7 Collated copy 5 8 Color Original 4 10 copy 5 8 Fax 4 10 Component Location 2 7 Connections 2 15 Constant Velocity Transport Glass CVT 9 2 Control Panel Over...

Page 208: ...al Group Dialing 4 7 Redial 4 8 Document Feeder 4 2 5 3 7 3 Document Glass 4 3 5 4 7 4 Cleaning 9 2 Drum Cartridge 9 8 Replacing the Drum Cartridge 9 8 Drum Cartridge installing 2 13 Drum Cleaning 8 18 Drum Replacement 8 17 E Edge Erase copy 5 10 Enter the Fax Number 4 4 Enter the quantity 5 5 Error Messages 10 11 Expected Toner Cartridge Life 9 5 External Connections 2 15 F Fault Clearance 10 3 F...

Page 209: ...0 14 Mailbox 4 25 Mailbox Setup 4 22 Maintenance Tools Billing Counters 8 18 Check Serial Number 8 16 Clean Drum 8 18 New Drum 8 17 Notify Toner Low 8 17 Making Connections 2 15 Managing Departments 8 9 Manual Dialing 4 8 Manual Group Dialing 4 7 Margin Shift copy 5 10 Media Specifications 3 9 11 7 Memory Fax 4 13 Models and Options 2 6 N N Up copy 5 12 O Options 2 6 Ordering Supplies 9 4 Original...

Page 210: ... Selecting the Paper Supply 5 2 Sending a Fax 4 2 Serial Number 8 16 Serial number 1 5 Setting the Product to Send Toner Low Information 9 7 Setting up the Machine 2 21 2 22 10 14 ControlCentre 8 4 Installing ControlCentre 5 0 8 4 Software Installation 2 25 Solutions Copier Problems 10 14 Solutions Faxing Problems 10 18 Solutions Printing Problems 10 16 Solving Problems 10 14 Specifications Fax 11...

Page 211: ... Printing Problems Solution Chart 10 16 Solving Problems 10 14 TWAIN 7 3 U Unpacking 2 2 User Interface 2 9 using 5 4 Using ControlCentre 8 4 Using the Document Feeder 5 3 Using the document feeder 4 2 7 3 Using the document glass 4 3 5 4 7 4 W Welcome 1 2 Welcome Center 1 5 Canada 1 5 10 10 US 1 5 10 10 WIA driver 7 6 X Xerox Website 1 5 Xerox Welcome Center 1 5 01_UG book Page 5 Wednesday March ...

Page 212: ...Index 6 Xerox FaxCentre 2218 User Guide Index 01_UG book Page 6 Wednesday March 7 2007 3 00 PM ...

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