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Service Guide
19
B21
Jam Inside Right Door A, Open Right Door A
B21-Duplex Area Jam
1.
Ensure the correct weight and type of paper is loaded in the currently used
tray. Also ensure the paper is loaded correctly in the tray.
2.
Clean the duplex unit’s rollers.
3.
Test the duplex motor and clutch as described in “Motor and clutch tests”
on page 69.
4.
Replace the duplex unit.
5.
Replace the engine controller board.
C1
Close Tray 1, Tray 1 Not Detected
C1-Check Tray 1
C2
Close Tray 2, Tray 2 Not Detected
C2-Check Tray 2
C3
Close Tray 3, Tray 3 Not Detected
C3-Check Tray 3
C4
Close Tray 4, Tray 4 Not Detected
C3-Check Tray 4
C5
Close Tray 5, Tray 5 Not Detected
C3-Check Tray 5
1.
Ensure the tray is installed correctly.
2.
Inspect and test the paper size sensors and the tray’s corresponding
sensor flags.
3.
Replace the paper tray sensor board
4.
Replace the paper tray.
5.
Replace the engine controller board.
E1
Tray 1 Misfeed, Open Rt Door A and Tray 1
E1-Tray 1 Misfeed
E2
Tray 2 Misfeed, Open Rt Door B and Tray 2
E1-Tray 2 Misfeed
E3
Tray 3 Misfeed, Open Rt Door C and Tray 3
E1-Tray 3 Misfeed
E4
Tray 4 Misfeed, Open Rt Door D and Tray 4
E1-Tray 4 Misfeed
E5
Tray 5 Misfeed, Open Rt Door E and Tray 5
E1-Tray 5 Misfeed
1.
Ensure the correct weight and type of paper is loaded in the tray. Also
ensure the paper is loaded correctly in the tray.
2.
Clean the pick rollers.
3.
Test the main feed motor as described in “Motor and clutch tests” on
page 69.
4.
Replace the main feed motor.
5.
Replace the engine controller board.
E9
Top Cover Open, Close Top Cover A
E9-Top Cover A Open
1.
Close the cover.
2.
Inspect the switch and ensure the switch’s actuator is not broken.
3.
Test the top cover open switch using the sensor test described in “Switch
scan test” on page 63.
4.
Inspect the switch’s wiring harness.
5.
Replace the engine controller board.
E12
Top Output Tray Full Remove Output
E12-Output Bin Full, Top
1.
Ensure the output bin full sensor flag operates freely.
2.
Test the output bin full sensor using the test described in “Switch scan test”
on page 63.
3.
Inspect the sensor and its wiring harness.
4.
Replace the engine controller board.
Printer fault messages
Code
Front panel message
Service message
Summary of Contents for 2135N - Phaser Color Laser Printer
Page 73: ......
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Page 174: ...Service Guide 161 Figure 4 Printer chassis FRUs 2 of 2 3 4 1 2 9 7 10 6 11 8 5 12 0725 04 13...
Page 176: ...Service Guide 163 Figure 5 Paper tray and paper tray guides FRUs 7 4 2 1 0725 05 5 6 3 8 9...
Page 180: ...Service Guide 167 Figure 8 LowerTray Assembly FRUs 1 2 5 6 7 8 9 3 4 4 4 0725 07...
Page 185: ......
Page 197: ...NOTES...
Page 198: ...NOTES...
Page 199: ...NOTES...