WoodTel DialMate CM 1003 User Manual Download Page 6 | Manualshive

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WoodTel DialMate CM 1003 User Manual Download Page 6

TABLE OF CONTENTS

iv

CALL FORWARD ....................................................................................................19

Forward and Transfer...........................................................................................20

CALL BRIDGE.........................................................................................................21

Normal Call Bridge ...............................................................................................21
Jumping to Call Bridge from Call Forward/Transfer..............................................22

TRANSFER SWITCHING MODE ............................................................................23
CHANGING SWITCHING MODE ............................................................................23
VOIP........................................................................................................................23
CALL RETURN........................................................................................................23

VIII. TROUBLESHOOTING .......................................................................................24

Unable to Program DialMate On-Site ...................................................................24
DialMate Does Not Call Back ...............................................................................24
DialMate Does Not Connect to Destination Number ............................................24
DialMate Disconnects Upon Entering the Security Code/PIN ..............................25
DialMate Does Not Call Forward/Transfer............................................................25
DialMate Does Not Connect During Modem Operation ........................................25
The On-Site Telephone Used to Program DialMate Does Not Have a Dial Tone
and Does Not Receive Phone Calls .....................................................................25

IX. WARRANTY .........................................................................................................26

WHAT IS COVERED...............................................................................................26

What We Will Do..................................................................................................26
Limitations............................................................................................................26
What We Ask You to Do ......................................................................................26

WHAT THIS WARRANTY DOES NOT COVER ......................................................27
YOUR AUTHORIZED DEALER IS ..........................................................................27

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Summary of Contents for DialMate CM 1003

Page 1: ...DialMate User s Manual CM 1003 WoodTel...

Page 2: ......

Page 3: ...l telephone company to determine the maximum REN for your calling area Connection to the telephone network should be made by using standard modular telephone jacks type RJ11C The RJ11C plug and or jac...

Page 4: ...aged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equip...

Page 5: ...Setting the Call Forward Transfer Number 6 Program E Enable Transfer Three way Switching 7 Program F Recording a Greeting 7 Program G Setting the Call Length Timer 8 Program H Setting the Prefix and...

Page 6: ...e Does Not Call Back 24 DialMate Does Not Connect to Destination Number 24 DialMate Disconnects Upon Entering the Security Code PIN 25 DialMate Does Not Call Forward Transfer 25 DialMate Does Not Conn...

Page 7: ...y phones and cellular phones completely bypass foreign telephone companies long distance charges when calling from overseas and take advantage of VOIP flat domestic and international rates The CM1003...

Page 8: ...st Programmable four digit security code prevents unauthorized persons from using or reprogramming the device When used as a call forward transfer device on their land based telephone lines users can...

Page 9: ...d field service personnel travelers tourists expatriates embassy personnel armed services personnel law enforcement agencies cellular phone users multinational companies students or anybody away from...

Page 10: ...cord into DialMate s jack labeled Phone 12VDC 9VAC Plug the output of the supplied adapter into DialMate s power jack and then plug the adapter into a 120 VAC outlet that is not connected to a wall sw...

Page 11: ...back phone number e g 9 pause 14153550132 Q BILIMKM MHIKJ wait for the 2 beep confirmation prompt for the next instruction During call back DialMate will dial 9 pause for 1 5 seconds and then dial 14...

Page 12: ...ransfer incoming calls on the 4th ring if enabled For call forward transfer function to operate properly make sure that any answering machine fax or modem connected to the same line is set to answer a...

Page 13: ...er to transfer calls the line must have the call transfer feature such as in a Centrex PABX or VOIP Although the caller cannot do sequential calling DialMate after hanging up is ready for the next cal...

Page 14: ...assures that DialMate will disconnect automatically at the pre programmed time should the caller forget to turn it off before hanging up Allow enough time for fax or modem operations to finish as you...

Page 15: ...te Maximum digits for combined prefix and suffix is 48 For example using a single outside line with 3 way calling service the PABX requires that the digit 0 be entered after each flash hook in order t...

Page 16: ...p dialing the pre programmed prefix enter P before the destination number Program I Setting the Flash Hook Duration By default DialMate s flash hook is set at 500 milliseconds However some foreign tel...

Page 17: ...n pulse dialing systems MAKE THE CONNNECTIONS Fig 2 Connection diagram for normal use After on site programming disconnect the telephone cord from DialMate s Phone jack Disconnect DialMate s Line In c...

Page 18: ...will hang up IJKL8 wait for two beeps DialMate is now in programming mode Select from Programs A through I as applicable WHEN THE USER IS AT THE CALL BACK NUMBER STEPS USER DIALMATE call DialMate and...

Page 19: ...ou want DialMate to do an immediate call back after re programming it to where you are press the Q key hear three beeps to confirm and then hang up immediately DialMate will disconnect and immediately...

Page 20: ...k number e g your hotel phone a friend s house or your cell phone record a voice message e g telling an operator to connect to your room or extension if DialMate has to call back to an operator assist...

Page 21: ...ngage in normal conversation with called party monitors the call for user commands and disconnect codes to make another call dial 8 disconnects the other party wait for 2 beeps 8 dial next number e g...

Page 22: ...k The PABX Suffix is dialed after the second flash hook see Program H under Programming Instructions If your call did not go through enter and wait for the 2 beep prompt You can then re dial the numbe...

Page 23: ...the SEND button IJKL wait for 2 beeps Dial the destination number up to 30 digits followed by Do not press the SEND button enter before the destination number to skip prefix QMM stores the dialed digi...

Page 24: ...machine only for non PABX DialMate installations enter wait for two beeps enter the next number to be called e g 831 4444 followed by KIL LLL connects the call after successful transmission pick up t...

Page 25: ...to the same line as the modem STEPS USER DIALMATE call DialMate and after hearing one or two rings hang up immediately 8 detects the ring waits 8 seconds then dials the call back number when DialMate...

Page 26: ...tion con verse locks connection caller needs to be transferred back to the office N8 and waits for transfer number user enters transfer number and caller stays on line IHH8disconnects user and transfe...

Page 27: ...ke long distance calls Normal Call Bridge STEPS USER DIALMATE call DialMate from anywhere and after hearing 3 rings hang up immediately detects 3 rings wait at least 7 seconds but not more than two mi...

Page 28: ...s play back and switches to call bridge mode wait for two beeps Dial the destination number e g 831 4444 followed by a up to 30 digits Enter before destination number to skip prefix KILLL L stores dia...

Page 29: ...on number and command DialMate to perform three way switching just for that particular call VOIP VOIP and the Public Switched Telephone Network PSTN have different timing for call completion This diff...

Page 30: ...ines will prevent DialMate from calling back Wait for five minutes DialMate will be off hook for more than four minutes and then re dial 5 Other telephone accessories e g fax answering machines etc ar...

Page 31: ...her telephone accessories to answer at a higher 5 or more ring setting 3 Unnecessary prefix has been inadvertently programmed Clear the prefix see Program H 4 Phone line where DialMate is installed do...

Page 32: ...se We will not pay for loss of time inconvenience loss of use of your product or property damage caused by your product or its failure to work or any other incidental or consequential damages In no ev...

Page 33: ...dvice as to whether we will repair your product and for other repair information including charges This warranty is the only one we give on your product and it sets forth all our responsibilities rega...

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