OPERATION
23
TRANSFER SWITCHING MODE
When DialMate is programmed in the transfer switching mode, all three-way
switching performed on the foregoing sections (Call Back, Call Forward and Call
Bridge) are converted to transfer calling, that is, DialMate will hang up after dialing
the destination number and the network will connect the caller directly to the
destination number. Since DialMate drops out after dialing the destination number,
there will be no sequential calling and there will be no call length timer warning.
However, after hanging up, DialMate is ready to transfer the next call.
CHANGING THE SWITCHING MODE
Three-way switching and transfer switching can be toggled on the fly by entering
“
PP
” before the destination number during call back and call bridge. This feature
comes handy when a change in the switching mode is necessary during domestic
and international calling. In most networks, transfer calls are allowed only on
domestic calls. To make an international call when DialMate is programmed in the
transfer mode, you can dial “
PP
” before the destination number and command
DialMate to perform three-way switching just for that particular call.
VOIP
VOIP and the Public Switched Telephone Network (PSTN) have different timing for
call completion. This difference is even amplified when the user is calling a
domestic, international or mobile phone number. It takes longer to connect using a
VOIP line versus using the PSTN. It also takes longer to connect calling an
international number or a mobile phone as against calling a domestic landline
phone. It is therefore suggested that the user make use of the pauses (
IP
) during
programming and operation for successful call completion. In most VOIP lines, you
may need to program a pause (
IP
) in the prefix to produce a delay after the first
flash hook before dialing the destination number.
CALL RETURN
When DialMate is installed in a line with a call return feature, DialMate can be
programmed to call back the last caller (caller’s caller id must be unblocked) by
programming “*69” (plus several pauses, i.e., three “#*’s” for VOIP) as the call
back number. Combined with transfer switching, a group of users (family members
or employees of a company) can share one DialMate and take advantage of the
free calling plan of the line without having to reprogram the call back number for
each user.
