Chapter 4 InterClient-Utility
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1.
Select the Answering Option item.
2.
Check the options you need for All Calls, Busy, and Ring-No-Answer.
3.
Select a location from the list in order to answer incoming calls.
y
Ext:
When selected, calls will be forwarded to another extension. Enter
the target extension number in the “Number” box. If the target extension
is busy as well, the forwarded calls will be sent to the location as defined
by the target extension’s call forward setting.
y
Voice Mail:
When selected, incoming calls will be sent to your voice
mailbox. Note: Your administrator needs to set a DTMF button in the
Transfer Option” menu to allow callers to leave messages.
y
Auto Attendant:
When selected, incoming calls will be forwarded to the
voice mail system, but callers cannot leave messages.
y
Ring-No-Answer Timeout:
When “Ring-No-Answer Forward” is
enabled, you need to set the timeout allowing calls to be forwarded to the
location you assigned. The unit of timeout is in second.
y
Call Waiting:
You may enable the “Call waiting” function to pick up the
second incoming call during a call. After the Call Waiting is enabled, if
your line is busy, the second incoming caller will hear the normal ringing
tone, and you will hear the “beep” tone indicating that you have a call
waiting. The “Call Waiting” function can allow only one more incoming
call to stay on queue.
If you don’t edit the Answering Option, the system will send incoming calls to the
Transfer Option of VMS Server when busy or Ring-No-Answer, but callers cannot
leave messages. The Transfer Options is set by the administrator.
Conference Telephone Number
You can also set Conference Telephone Number. The Conference Telephone
Number only can be set from the phone. Please access to the voice mailbox, press
4 to change personal option, press 2 to edit notification function, press 3 to set
your conference telephone number, and then enter your conference telephone
number. The administrator needs to enable the Conference item on Transfer
Options in order to activate this function. When you are not available, the system
will guide the caller to Transfer Options. The caller can press a specific button to
redirect to the assigned telephone number. Please refer to Chapter 2: Voice
Mailbox System/Change Personal Options for more details.
