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Chapter 3 Recording System
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Chapter 3
Recording System
The InterPBX system can improve enterprise operation. e-Net Series IP-PBX
contains a built-in recording system offering Store on Demand function. The
system will continue recording the conversation of specific extensions. Users can
save or play the recording anytime during a call, as they need.
Recording Calls
In E-Net IP-PBX System, if your extension is on the “Store-on-Demand” list, the
Recording Server will keep on recording your calls but won’t store them. You
may save the recordings manually upon necessary.
1.
Press the Record button during a call, which can save the recording from the
beginning of the call. On IP580 or SoftPhone, please press the specific
programmable button, which needs to be set as Recording function via Button
Mapping. On IP500, please press the REC/PLAY button.
2.
After the call hangs up, the recording will be stopped automatically.
If your administrator enables the alerting function, you will hear a beep sound
during recording. It reminds you and the other parties that the call is being
recorded.
Note:
Your phone conversation only can be recorded when your extension
number is on the Store on Demand list. When you lift the handset, the
programmable button light of recording will be on. The light will be flashing
during recording. Please consult your administrator for the authorization of
recording.
Note:
Analog Phones and Off-Premises Extensions don’t support recording
function.
Playing the Recording
You can play the recording from your phone set directly.
1.
Press the Play button to play the recording. On IP580 or SoftPhone, you can
press a specific programmable button that is assigned via Button Mapping to
play the recording. On IP500, please press the REC/PLAY button.