6-4
FOR SERVICE TECHNICIA
N’S USE ON
LY
CUSTOMER
DESCRIPTION
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RELATED
ERROR
CODE(S)
Detergent Not
Dispensing or
Detergent Left in
Dispenser
Item in lower rack blocked lid or
blocked spray of water to
dispenser.
Instruct customer on proper dish loading.
Mechanical binding of dispenser
lid.
1. Unplug dishwasher or disconnect power.
2. Check/replace dispenser.
Lid latch binding due to excess
detergent in mechanism.
Instruct customer on proper dispenser filling.
Open coil on dispenser solenoid
or loose/open connection in
dispenser circuit.
1. Unplug dishwasher or disconnect power.
2. Check resistance of dispenser coil and all
connections in dispenser circuit.
Open coil on dispenser solenoid
or loose/open connection in
dispenser circuit.
1. Unplug dishwasher or disconnect power.
2. Check resistance of dispenser coil and all
connections in dispenser circuit.
Control cancelled cycle before
dispensing due to error detected
with wash motor, low water, or
suds.
Refer to “Service Error Codes” table.
6-1
6-2
8-1
Faulty dispenser drive circuit on
control.
Check operation of dispenser during Diagnostics.
Poor Wash
Cycle selection of customer not
appropriate for dish load.
Instruct customer on cycle selection. Recommend
“High Temp” option for wash performance boost.
Plugged or damaged screens.
Inspect following 3 screens.
Filter cup coarse screen
Filter cup fine screen
Sump fine screen
Spray arms not rotating.
Check for free and proper arm rotation by
operating dishwasher and opening door to see
whether arms remain in the same position. If arms
are blocked by dish item, instruct customer.
May also have restricted movement due to
misalignment of the upper spray arm water
delivery system.
Check nozzles. If plugged, clean nozzles and
confirm filters installed properly.
Mechanical items covered
previously.
See “Will Not Drain or Excess Water Left in Unit”,
or “Detergent Not Dispensing or Detergent Left in
Dispenser,” or details on temperature sensing in
“Long Cycles and/or Stuck in Certain Part
Of Cycle.”
Soil sensor problem.
Refer to “Service Error Codes” table.
NOTE: Refer to table even if error code not
recorded by control.
3-2
3-3
Diverter problem.
Refer to “Service Error Codes” table.
NOTE: Refer to table even if error code not
recorded by control.
4-1
4-4
Control canceled cycle due to
error detected with wash motor,
low water, or suds.
Refer to “Service Error Codes” table.
6-1
6-2
8-1
Film on Glasses
and/or Dishes
Hard water leaving film on
dishes.
Check water hardness. If hard, instruct customer
to use maximum detergent or try pouring ¼ cup of
Glass Magic into bottom of dishwasher. Also
recommend the High Temp option. To clean the
dishwasher, recommend running with 1 cup of
white vinegar sitting upright in upper rack.
Summary of Contents for Gold GU2800XTV
Page 4: ... iv NOTES ...
Page 55: ...4 15 NOTES ...
Page 68: ...6 11 SERVICE DIAGNOSTIC CYCLE CHART ...
Page 69: ...6 12 NOTES ...
Page 73: ...7 4 ...
Page 75: ...CORPORATION ...
