Whirlpool Gold GU2800XTV Page 58 Manual Download

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6-1

DIAGNOSTICS & TROUBLESHOOTING

TROUBLESHOTING GUIDE

Electrical Shock Hazard

Electrically ground dishwasher.
Connect ground wire to green ground

connector in terminal box.
Do not use an extension cord.
Failure to follow these instructions can

result in death, fire, or electrical shock.

WARNING

TROUBLESHOOTING GUIDE NOTES:

■

For resistance checks, refer to “Dishwasher Strip Circuits” section.

■

For checking operation with diagnostics, refer to “Service Diagnostics Cycle” setion.

■

For information on normal cycle and options, see “Cycle Operation” section.

Clean LED Flashes

Won’t Run or

Power Up (“Dead”

Keypad/Console)

■ No operation

■ No keypad response
■ No LEDs or display

POTENTIAL

CAUSES

CUSTOMER

DESCRIPTION

CHECK

Read error code from the dishwasher and

refer to Service Error Codes table.

RELATED

ERROR

CODE(S)

Control programmed

with self diagnostics.

No power to unit or bad

connection.

Loose connections in

dishwasher power up

circuit or between

keypad(s) and control.

Door switch not making

contact:

■ Faulty door latch assembly.

■ Faulty door switch.

Check fuses, circuit breakers, and

junction box connections.

1. Unplug dishwasher or disconnect

power.

2. Check continuity of all components

in power up circuit. Check connections

between keypad(s) and control.

1. Unplug dishwasher or disconnect

power.

2. Measure resistance of door switch

contacts while checking mechanical

operation of latch assembly. Confirm

switches not loose from assembly.

Continued on the next page

Summary of Contents for Gold GU2800XTV

Page 1: ...CONSUMER CARE TECHNICAL EDUCATION GROUP PRESENTS JOB AID Part No 8178741 KD 13 2008 UNDERCOUNTER DISHWASHER Models GU2800XTV GU3600XTV ...

Page 2: ...e Wiring Diagram used in this Job Aid is typical and should be used for training purposes only Always use the Wiring Diagram supplied with the product when servicing the unit GOALS AND OBJECTIVES The goal of this Job Aid is to provide information that will enable the In Home Service Profes sional to properly diagnose malfunctions and repair the 2008 Undercounter Dishwasher The objectives of this J...

Page 3: ... Arm 4 2 Removing The Wash Filter 4 3 Removing The Water Feed Tube Turbo Zone 4 4 4 5 Removing The Cover Sieve and Diverter Disc 4 5 Removing The Access Panel and Toe Panel 4 7 Removing The Optical Water indicator 4 7 Removing The Drain Hose 4 8 Removing The Drain Pump 4 9 Removing The Sump 4 10 Removing The Diverter Valve Motor 4 12 Removing The Outer Door Panel 4 13 Removing The Control Panel 4 ...

Page 4: ... iv NOTES ...

Page 5: ...hat can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean All safety messages will tell you what the potential hazard is tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed You can be killed or seriously injured if you don t immediately follow instructi...

Page 6: ...1 2 MODEL SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS The Model Serial Number label and Tech Sheet locations are shown below Model Serial Number Label Location Tech Sheet Location Behind Toe Grill ...

Page 7: ... DERIVATIVE MODELS FEATURE CODE P PREMIUM WASH SYSTEM FOR L SERIES PW PREMIUM WASH SYSTEM SW STANDARD WASH SYSTEM XT TALL TUB WASH SYSTEM DW 18 WASH SYSTEM YEAR OF INTRODUCTION V 2008 COLOR CODE B BLACK MONOCHROMATIC M BLACK CONSOLE W BLACK BISCUIT PANEL Q WHITE MONOCHROMATIC S BLACK W STAINLESS PANEL T BISCUIT MONOCHROMATIC W FRAMELESS PANEL U BLACK CONSOLE W BLACK ALMOND PANEL AND BISCUIT WHITE ...

Page 8: ... Blue Dusk Thermistor Thermistor Sensors Auto Soil Sensor OWI Auto Soil Sensor OWI Temperature Sensor Thermistor Thermistor Soil Sensor Auto Soil Sensor OWI APF APF Control Type of Control Electronic Full A 0 w Graphic icons Electronic Full A 0 w Graphic icons Knob Type Blue LED s Blue LED s LED Start Cancel Start Cancel Options Options Cycles Cycles 4 Cycle Status 4 Cycle Status No Count Down Dis...

Page 9: ...ur Power Scour Soak and Scour Sani Rinse NSF Sani Rinse NSF Power Scour Heated Dry Heated Dry Sani Rinse NSF Dry Option Control Lock Control Lock Delay Wash 2 4 6 Hour Delay 2 4 6 Hour Delay Control Lock Control Lock Control Lock Vent Nylon Nylon Upper Rack Side Clip Utensil Holder Side Clip Utensil Holder Side Clip Light Items Holder Side Clip Light Items Holder EZ 2 Lift Adjusters EZ 2 Lift Adju...

Page 10: ...1 6 Access Panels Product Dimensions Height 33 7 8 34 1 2 33 7 8 34 1 2 Width 23 7 8 23 7 8 Depth 24 1 2 24 1 2 ...

Page 11: ... chil dren to play in or on the dishwasher Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for two weeks or more HY DROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period beforeusingthedishwasherturnonall hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen g...

Page 12: ...e all these parts are included in the literature package Other parts you may also need Masking or duct tape 1 1 2 2 38 1 5 0 cm Screw type clamps 3 max Side mounting kit for solid surface countertops Part No 8212560 NOTE Parts available for purchase in plumb ing supply stores Check local codes Check existing electrical supply See Electrical Re quirements section It is recommended that electrical c...

Page 13: ...st provide easy access to water electricity and drain convenient access for loading and unloading dishes Corner locations require a 2 5 1 cm minimum clearance between the side of the dishwasher door and the wall or cabinet square opening for proper operation and appearance cabinet front perpendicular to floor level floor If floor at front of opening is not level with floor at rear of opening shims...

Page 14: ...cm 21 53 3 cm 33 7 8 86 cm min with wheels removed NOTE Shaded area of cabinet walls show where utility connections may be installed Measured from the lowest point on the underside of countertop May be reduced to 33 7 8 86 cm by removing wheels from dishwasher Minimum measured from narrowest point of opening NOTE Shaded area of cabinet walls show where utility connections may be installed Measured...

Page 15: ...f air gap Make sure to use an air gap if the drain hose is connected to house plumbing lower than 20 50 8 cm above subfloor or floor Use 1 2 minimum I D drain line fittings If required the air gap should be installed in accordance with the air gap installation instructions when connecting the air gap a rubber hose not provided will be needed to connect to the waste tee or disposer inlet Water Supp...

Page 16: ...hwasher with a power supply cord Use UL listed power supply cord kit Part No 4317824 marked for use with dishwasher Power supply cord must plug into a grounded 3 prong outlet located in the cabinet next to the dishwasher opening Outlet must meet all local codes and ordinances If connecting dishwasher with direct wiring Use flexible armored or non metallic sheathed copper wire with grounding wire t...

Page 17: ...tility hookups Yes Follow instructions in the Prepare Cabinet Opening Existing Utilities see page 7 No Follow instructions in the Prepare Cabnet Opening New Utilities see page 8 6 1 5 2 c m Water line Cable Existing utility hookups No existing utility hookups Prepare Cabinet Opening Existing Utilities 6 1 5 2 c m Water line Cable Check water and electrical placement If the water line and the cable...

Page 18: ...ion Optional location Optional location Drill a 1 1 2 3 8 cm hole in cabinet side or rear See product and cabinet opening dimensions Wood cabinet Metal cabinet Power Supply Cord Prepare hole 2 Wood cabinet Sand hole until smooth Metalcabinet Coverholewithgrommetincluded with power supply cord kit Option B Direct Wire HelpfulTip Wiringthedishwasherwillbeeasier if you route the cable into the cabine...

Page 19: ...ening Prepare and Route Water Line Helpful Tip Routing the water line through the left side of cabinet opening will make water connection easier 1 2 1 3 cm Drill hole 1 Preferred locations Preferred locations Optional locations Optional locations Drill a 1 2 1 3 cm hole in the cabinet side or rear Hot water line 2 Measure water supply line Measure overall length of copper tubing or flexible braide...

Page 20: ...get rid of particles that could clog the inlet valve Turn shutoff valve to OFF position Install Drain Hose IMPORTANT Always use a new drain hose Check local codes to determine if an air gap is required Drill hole 1 1 1 2 3 8 cm If needed drill a 1 1 2 3 8 cm diameter hole in cabinet wall or side of the opening closest to the sink Drain hose Route drain hose 2 Route drain hose as shown through hole...

Page 21: ...hose Drain trap Disposer inlet Waste disposer no air gap 1 3 2 1 Using a hammer and screwdriver knock plug into disposer 2 Use needle nose pliers to remove plug 3 Attach drain hose to disposer inlet with large silver drain hose clamp provided Use pliers to squeeze clamp open and move into position Option B No waste disposer no air gap Large silver drain hose clamp Drain hose Drain trap Waste tee N...

Page 22: ... 2 3 8 to 5 cm screw type clamp not provided 5 Use a rubber hose not provided with screw type clamps not provided to connect from air gap to disposer inlet Option D No waste disposer with air gap Air gap Large silver drain hose clamp Drain hose Drain trap Rubber hose connector Screw type clamps Screw type clamps Waste tee No waste disposer with air gap 1 2 3 Black end 1 Connect black end of drain ...

Page 23: ...ore people grasp sides of dish washer door frame and place dishwasher on its back Remove panels 2 Using a 1 4 hex head socket nut driver or Phillipsscrewdriver removetwoscrewsattach ingaccesspanelandlowerpaneltodishwasher Do not remove tech sheet from access panel Apply Teflon tape or pipe joint compound 3 Coarse threads Coarse threads Apply Teflon tape or pipe joint compound to 90 elbow fitting n...

Page 24: ...ng to the left when tightening conduit nut Conduit connector may be provided with the power supply cord kit What type of electrical connection will you use Power Supply Cord Follow Option A instructions Direct Wire Follow Option B instructions Make Power Supply Cord Connection Option A Power Supply Cord Power Cord Route cord into terminal box 1 Route cord so that it does not touch dishwasher motor...

Page 25: ...een ground wire Reattach and tighten the green screw Power Cord Connect remaining wires 3 NOTE Do not pre twist stranded wire Twist on wire connector Gently tug on wires to be sure both are secured Connectwiresblacktoblackandwhitetowhite using UL listed or CSA approved twist on wire connectors not included Terminal box wire white black ground connector Power supply wire white black ground wire Wir...

Page 26: ...n and the number of turns needed Cabinet opening height 34 86 4 cm 1 10 34 1 4 87 cm 2 5 34 1 2 87 6 cm 3 0 33 7 8 86 0 cm Removed All the way up Wheel position Number of turns on front leg Dishwasher Height Adjustment Chart NOTE If the minimum cabinet opening height is less than 34 86 4 cm the rear wheels can be removed for additional clearance This will allow the dishwasher to fit into a 33 7 8 ...

Page 27: ...t NOTE Do not install kickplate until instructed Move dishwasher close to cabinet opening 2 Water line Cable Drain hose Direct Wire only IMPORTANT Doublecheckcorrectplacement of utilities Grasp the sides of the dishwasher at the edges of the door panel Tilt dishwasher backwards on wheels and move dishwasher close to cabinet opening NOTE Do not push on the front of the panel or on the console they ...

Page 28: ... spring ten sion by moving the spring end toward the back of the dishwasher NOTE Springs should be in the same notches on left and right sides Move dishwasher into cabinet opening 7 Insulation blanket Insulation blanket IMPORTANT If wheels were removed protect the floor when moving the dishwasher Slowly move dishwasher completely into cabinet opening Do not kink or pinch water line drain hose powe...

Page 29: ...m front to back in the opening If needed adjust leveling leg until dishwasher is plumb Repeat for other side of dishwasher Helpful Tip Push up on front of dishwasher to raise dishwasher off the ground to adjust front legs With some installations it may be easier to adjust the front legusing the 3 16 hex head socket or adjustable wrench Preferred method Optional method Check level side to side and ...

Page 30: ...ule forward and start the nut onto the elbow threads Flexiblebraidedconnection Securenuttoelbow using 5 8 open ended wrench or adjustable wrench NOTE Do not use Teflon tape with compres sion fittings Tighten copper or braided tubing connection 3 Hold the 90 elbow fitting still with one adjust able wrench and tighten the nut with second adjustable wrench Helpful Tip Use a 5 8 open ended wrench for ...

Page 31: ...as connected earlier proceed to Secure Dishwasher inCabi net Opening section Option B Direct Wire Routecablesothatitdoesnottouchdishwasher motororlowerpartofdishwashertub Pullcable through cable clamp in terminal box Select UL listed or CSA approved twist on wire connectors not included rated to connect your household wiring to 16 gauge dishwasher wiring 1 Connect drain hose Drain hose Green clamp...

Page 32: ... Securely tighten ground connector Direct Wire Connect remaining wires 3 NOTE Twist on UL listed or CSA approved wire connector Gently tug on wires to be sure both are secured Connectwiresblacktoblackandwhitetowhite using UL listed or CSA approved twist on wire connectors not included Terminal box wire white black ground connector Power supply wire white black ground wire Wiring configuration Ifne...

Page 33: ...ave solid countertops such as corrian granite etc you must use side mounting kit PartNo 8212560 Followkitinstructions Brackets included with kit Remove lower dish rack and place towel 2 Open dishwasher door remove lower dish rack and place towel over pump assembly and lower spray arm of dishwasher This will prevent screws from falling into pump area when securing dishwasher to countertop Secure di...

Page 34: ...rews Remove towel and replace lower dishwasher rack 6 If needed see website for animated representation of this step Visit www whirlpool com anchoring under FAQ tab Complete Installation 1 Reinstall access panels Grounding clip Grounding clip Insulation Insulation on some models Lower panel Access panel Check that grounding clip is attached to the lower panel Position the lower panel behind the ac...

Page 35: ...s in the access panel and the slots in the lower panel 4 Tighten screws 3 Check lower panel edge Checkthattheloweredgeofthelowerpanelcontacts the floor Adjust if necessary Tighten access panel screws TEFLON is a registered trademark of E I Du Pont De Nemours and Company Electrical Shock Hazard WARNING Power supply cord Plug into a grounded 3 prong outlet 1 Plug into a grounded 3 prong outlet Check...

Page 36: ...777 ForRopermodels call1 800 447 6737 orinCanada call 1 800 807 6777 Additional Tips Expect longer wash times Your new dishwasher will average 2 3 hours per load but use nearly 40 less energy than older models Designed with a low wattage low energy consumption mo tor your dishwasher washes longer to ensure ex ceptional cleaning Certain models are equipped with an optical water sensor so the first ...

Page 37: ...erformance of the lower filter andkeepslargeitemsfromenteringthewash pump Thelowersprayarmhasaspraynozzle pointing down to clean the screen and direct the food soils to the filter cup The filters may need to be cleaned when Visible objects or soils are on the Upper Filter Assembly Thereisdegradationincleaningperformance that is soils still present on dishes Dishes feel gritty to the touch In drain...

Page 38: ...WASH 4 00 DRAIN SEQUENCE 1 43 MAX FILL 1 09 DETERGENT DISPENSE WASH 2 15 THERMAL HOLD 1 105O 35 00 WASH 25 00 DRAIN SEQUENCE 1 12 MAX FILL 0 18 WASH 4 42 DRAIN SEQUENCE 0 35 MAX FILL 1 04 HEATED WASH 15 00 THERMAL HOLD 1 140O 45 00 RINSE AID DISPENSE WASH 8 00 DRAIN SEQUENCE 1 08 MAX PAUSE 6 00 DRY 2 3 26 00 1 Thermal hold heated wash until temperature reached or maximum time 2 Heater not on for e...

Page 39: ...QUENCE 1 08 MAX PAUSE 6 00 DRY 2 3 26 00 CHINA DRAIN 0 MIN 0 40 MAX FILL 1 13 WASH 4 00 DRAIN SEQUENCE 1 43 MAX FILL 1 09 DETERGENT DISPENSE WASH 2 15 THERMAL HOLD 1 105O 35 00 WASH 25 00 DRAIN SEQUENCE 1 12 FILL 0 18 WASH 4 42 DRAIN SEQUENCE 0 35 MAX FILL 0 18 WASH 4 42 DRAIN SEQUENCE 0 35 MAX FILL 1 04 HEATED WASH 15 00 THERMAL HOLD 1 135O 45 00 RINSE AID DISPENSE WASH 8 00 DRAIN SEQUENCE 1 08 M...

Page 40: ...1 11 DETERGENT DISPENSE WASH 14 45 DRAIN SEQUENCE 1 12 MAX FILL 1 06 WASH 3 00 DRAIN SEQUENCE 1 12 MAX FILL 1 06 HEATED WASH 15 00 RINSE AID DISPENSE WASH 5 30 DRAIN SEQUENCE 1 08 MAX PAUSE 6 00 DRY 2 3 29 00 1 Thermal hold heated wash until temperature reached or maximum time 2 Heater not on for entire dry period 3 If selected ...

Page 41: ...he Dishwasher The components and their locations are shown below COMPONENT LOCATIONS IN TUB COMPONENTS TUB BOTTOM COMPONENTS Spray Arm Heating Element Float Upper Spray Arm Feed Tube Water Inlet Drain Motor Wash Motor Heating Element Diverter Motor Optical Water Indicator Removable Filters ...

Page 42: ...ove lower rack out of the dishwasher 4 Rotate spray arm retainer counterclock wise to release spray arm WARNING Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock Spray Arm Spray Arm Retainer ...

Page 43: ...er counterclockwise to unlock it and lift wash filter out of dishwasher 5 Lift and remove the lower filter from the dishwasher Lower Filter WARNING Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock Upper Filter 6 The upper filter may now be lifted out from the dishwasher ...

Page 44: ...n result in death or electrical shock Spray Arm Retainer Spray Arm Spray Arm 4 Rotate spray arm retainer counterclock wise to release spray arm 6 Removethemanifoldtubingbyrockingthe manifold side to side and front to back If necessary slight outward pressure on the locking tab will release the manifold 5 Remove water feed tube a Remove screw located at the center back of the tub screw b Remove one...

Page 45: ...ectrical shock 7 Swing the release lever CCW to remove the feed tube from the pump assembly Release Lever Removing the Cover Sieve and diverter DISC 1 Push down to rotate the lower wash filter counterclockwise to unlock it and lift wash filter out of dishwasher Lower Filter 2 Lift and remove the upper filter from the dishwasher Upper Filter 3 Upper filter removed to expose filter sump Continued ne...

Page 46: ...c by lifting it up off the center post and out of the sump Diverter Disc WARNING Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock Removing the Cover Sieve and Diverter Disc continued from page 4 5 See the attached parts blow up for part names and their assembly order 1 8579241 Cover Siev...

Page 47: ...isconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock REMOVING THE Optical WATER INDICATOR 1 Unplug dishwasher or disconnect power 2 Remove the access panel and toe panel 3 Disconnect the wire connector to the optical water indicator or OWI by lifting the locking tab and removing the wire connector 4 TurntheOWI90degr...

Page 48: ...that secures the drain hose to the drain outlet 4 Pull the clamp and hose off the drain outlet 5 Be sure to clean up any water that comes out of the drain pump or drain hose WARNING Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock Drain Hose Clamp ...

Page 49: ... or disconnect power 2 Remove the access panel and toe panel 3 Remove the drain hose 4 Disconnect the connector that secures the wire leads to the drain pump by lifting the locking tab and pulling the connector out 5 Press the locking tab located behind the drain pump 6 Rotate the drain pump 90 degrees counter clockwise to remove it from the dishwasher Locking Tab 7 Be sure to clean up any water t...

Page 50: ...l water indicator are accessible 14 Disconnect the OWI wiring by lifting the lock ing tab and removing the wire connector 1 Unplug dishwasher or disconnect power 2 Remove the access panel and toe panel 3 Remove the drain hose 4 Remove the drain pump 5 Reach under the dishwasher and rotate each of the 3 sump tabs 1 4 turn clockwise to unlock the sump from the tub WARNING Electrical Shock Hazard Dis...

Page 51: ...ub use the alignment tab in the front of the sump and match it to the slot in the tub 20 Disconnect the wire connector to the diverter motor by lifting the locking tab and removing the wire connector 17 Turn the sump over and set it down in the sump hole upsidedown 18 Remove the wires from the wire retainers on the diverter 19 Disconnect the wire connector to the diverter limit switch by lifting t...

Page 52: ...rocedure 3 Remove the two screws that secure the diverter valve motor to the sump and re move the diverter valve motor from the dishwasher WARNING Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock Two Screws ...

Page 53: ...e to do so can result in death or electrical shock 1 Unplug dishwasher or disconnect power 2 Open the dishwasher door 3 Remove 8 screws from the sides of the door panel 4 Hold the front panel to the door panel and close the door 5 Lean the front panel away from the dishwasher 6 Lift the door panel up and off the front of the dishwasher Eight Screws 5 6 ...

Page 54: ...l WARNING Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock 4 While continuing to support the control panel close the door Six Screws 5 Gently pull outward to disengage the control panel 6 The control panel will be connected with wires that may need to be disconnected to set the control p...

Page 55: ...4 15 NOTES ...

Page 56: ...rd unplugged from outlet and with wiring harness or connectors disconnected from the control Before testing any of the components perform the following checks The most common cause for mis dianosed control failure is poor connections Therefore disconnecting inspecting and reconnecting wires will be necessary throughout test procedures All tests checks should be made with a VOM or DVM having a sens...

Page 57: ... and the other on P10 Pin 3 position 2 Should be between 600 Ω to 1800 Ω 1 Place one probe on the P10 Pin 1 position and the other on P11 Pin 10 position 2 Should be between 280 Ω to 340 Ω 1 Place one probe on the P10 Pin 1 position and the other on P12 Pin 6 position 2 Should be between 1300 Ω to 1600 Ω Drain Motor Circuit Diverter Valve Circuit 1 Place one probe on the P10 Pin 1 position and the...

Page 58: ...ypad response No LEDs or display Potential causes CUSTOMER DESCRIPTION CHECK Read error code from the dishwasher and refer to Service Error Codes table RELATED ERROR CODE S Control programmed with self diagnostics No power to unit or bad connection Loose connections in dishwasher power up circuit or between keypad s and control Door switch not making contact Faulty door latch assembly Faulty door ...

Page 59: ...power is interrupted during a cycle the user must press the Start Resume key to resume operation Instruct customer Refer to Use Care manual Start Resume key not responding See One or More Keys Won t Respond Control detected door switch problem Refer to Service Error Codes table 5 1 Won t Run and LED Above Key s is Flashing Rapidly Stuck key or short circuit s in keypad or in control s input lines ...

Page 60: ...prevented water from heating Refer to Service Error Codes table 4 1 4 4 Incoming water too cold Refer to Service Error Codes table 8 2 8 3 Sensor problem Refer to Service Error Codes table 3 1 3 3 Can Start a Cycle but Cycle Does Not Complete and Clean LED or Completed May Blink Control canceled cycle due to error detected with wash motor low water or suds Refer to Service Error Codes table 6 1 6 ...

Page 61: ...ash performance boost Plugged or damaged screens Inspect following 3 screens Filter cup coarse screen Filter cup fine screen Sump fine screen Spray arms not rotating Check for free and proper arm rotation by operating dishwasher and opening door to see whether arms remain in the same position If arms are blocked by dish item instruct customer May also have restricted movement due to misalignment o...

Page 62: ...cle Control Could Not Confirm Sanitization Achieved Door opened during final rinse or dry Instruct customer Incoming water too cold Refer to Service Error Codes table 8 2 8 3 Line voltage too low to heat fast enough Check power source Confirm at least 100 VAC Diverter problem prevented water from heating in final rinse Refer to Service Error Codes table 4 1 4 4 A heating problem could cause the te...

Page 63: ...lean if needed 3 Run Service Diagnostics to check OWI operation OWI should see low soil with just water Replace OWI or control if needed NOTE Run Diagnostics after installing new OWI to force calibration on next regular wash cycle 4 DIVERTER 1 Can t Find Position Control cannot determine diverter position 1 Check all connections in diverter motor and diverter sensor circuits 2 Verify diverter is w...

Page 64: ...verter is normal and there is no history of diverter errors then replace wash motor and fuse Neutral door switch not making contact consistently Faulty or sloppy door latch assembly which can be aggravated by high door closure force keeping strike plate from fully seating Faulty door switch high resistance NOTE Neutral switch on plastic tub models is only in series with motor and heater Other load...

Page 65: ...ance of all components in Water Heating Circuit Heat Dry Circuit Replace faulty components 3 Check for continuity between P8 and P9 on control If shorted replace control 8 INLET WATER 1 Low Water Air in Pump No water to dishwasher Verify water supply is turned on and supply line adequate Correct installation if necessary Bowls or pots loaded or flipped upside down and captured wash water Instruct ...

Page 66: ...18 C 65 F 1 Be sure dishwasher is connected to the hot water supply 2 Unplug dishwasher or disconnect power 3 Check all connections and measure resistance in Temperature Sensing Circuit Replace OWI if needed 4 Confirm temperature at sink recommend 49 C 120 F Instruct customer to run water at sink before running dishwasher 9 DRAINING 1 Slow Drain Obstructed drain hose or path 1 Unplug dishwasher or...

Page 67: ...learerrors Hi Temp LED willblin k twice toindicateerrorshavebeencleared Service DiagnosticsCycle Turn s on loadsandchecks sensors INTERVALS 21 3 SERVICE CYCLE ERROR 1 Pause 2 seconds Pause 5 seconds Repea t 3 times unlessadvanced by Startkey INTERVAL 2 If noerror Clean LED will stay on solid for 5 seconds If noerror Clean LED will stay on solid for 5 seconds SERVICE CYCLE ERROR 2 Pause 2 seconds P...

Page 68: ...6 11 SERVICE DIAGNOSTIC CYCLE CHART ...

Page 69: ...6 12 NOTES ...

Page 70: ...7 1 WIRING DIAGRAMS DISHWASHER PIN 1 PIN 1 Rast Connector Pin Out SCHEMATIC SHOWN WITH DOOR SWITCH AND ALL OTHER NORMALLY OPEN CONTACTS OPEN ...

Page 71: ...A I R T E R A 2 1 P E V I R D Y T I D I B R U T 6 5 1 P E V I R D M A O F 5 5 1 P G I S T P O 4 5 1 P V 5 3 5 1 P R T U E N 2 5 1 P L A R O T S I M R E H T C T N 1 5 1 P DISP DRN FILL BROWN T W SPARE LT BLUE TEMP YELLOW R T U E N 3 6 1 P L A A D E D I W 2 6 1 P A T V 5 1 6 1 P 6 1 P GRAY WIDE W U B R T M N W S V W R W R T H N W SOIL R E V I D 3 3 1 P R O S N E S N O I T I S O P R E T R T U E N 2 3...

Page 72: ...ntinue with the diagnosis of the appliance if a fuse is blown a circuit breaker is tripped or if there is less than a 120 volt power supply at the wall outlet Unplug dishwasher or disconnect power Perform resistance checks To check resistance of a component disconnect harness leads first ...

Page 73: ...7 4 ...

Page 74: ...E PROFESSIONAL IN CANADA FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL 1 800 461 5681 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER S HOME CALL THE TECHNICALASSISTANCE LINE 1 800 488 4791 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED IN HOME SERVICE PROFESSIONAL FOR WHIRLPOOL PRODUCTS 1 800 253 1301 FOR KITCHENAID PRODUCTS 1 800 422 1230 FOR ROPER PRODUCTS 1 800 447 673...

Page 75: ...CORPORATION ...

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