Whirlpool Gold GU2800XTV, Manual

Page: 60 / 75

6-3
Continued on the next page
the ID diodes or LEDs.
Washes for <45
Seconds Without
Filling and then
Shuts Off
Unit is in Sales Demo mode . Press the following key sequence in less than
3 seconds to turn Demo mode off (or on):
High Temp Heated Dry Heated Dry
High Temp Heated Dry Heated Dry
NOTE: Service Diagnostics will also clear Demo
mode.
Long Cycles and/or
Stuck in Certain
Part of Cycle
As part of normal operation, the
dishwasher pauses 2 or 3 times
during the cycle for thermal holds
and advances once temperature
is met.
Instruct customer. Explain thermal holds and how
the cycle pauses when they occur.
OWI soil sensor picking high soil
cycle too often.
1. Run Service Diagnostics cycle to check if OWI
is showing high soil with no soil added.
2. Check lens surface. Clean if needed.
3. Replace OWI.
NOTE: If OWI soil sensor is replaced, run
Diagnostics after installing new OWI to force
calibration on next regular wash cycle.
Heater takes a long time to heat
water with low voltage.
Check for at least 100 VAC at power source.
A water heating problem could
cause long cycles but will
typically cause a “water heating
fault”.
Refer to “Service Error Codes” table.
7-1
Diverter problem prevented water
from heating.
Refer to “Service Error Codes” table. 4-1
4-4
Incoming water too cold . Refer to “Service Error Codes” table. 8-2
8-3
Sensor problem. Refer to “Service Error Codes” table. 3-1
3-3
Can Start a Cycle,
but Cycle Does Not
Complete (and
Clean LED or
Completed May
Blink)
Control canceled cycle due to
error detected with wash motor,
low water, or suds.
Refer to “Service Error Codes” table.
6-1
6-2
8-1
Will Not Drain, or
Excess Water Left
in Unit
Drain loop check valve not
sealing.
1. Disconnect drain hose at plumbing connection.
2. Elevate hose above dishwasher and fill with
water. If water flows into dishwasher, replace
entire drain loop (install as high as possible and
attach to underside of countertop if possible).
Customer misunderstands water
level after drain.
Instruct customer. Sump will normally have about
2.4 cm (1 inch) of water remaining after cycle.
Draining problem. Refer to “Service Error Codes” table.
NOTE: Refer to table even if error code not
recorded by control.
9-1
Some Keys Work
but One or More
Keys Won’t
Respond
Open key or LED circuit(s) on the
keypad, or open circuits on the
control to the key(s) and LEDs.
See “Checking Keypad Operation.”
Unusual LED or
Display Readouts
Open ID diodes and/or LED
circuit(s) in keypad, or open
circuits on the control that drive
See “Checking Keypad Operation.”
CUSTOMER
DESCRIPTION
POTENTIAL CAUSES
CHECK
RELATED
ERROR
CODE(S
)