WHILL F, User Manual

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WHILL Model F User Manual
10.
Troubleshooting
In the event of certain issues with the device, an error code will appear on the display.
The following is an explanation of the error display contents, causes, and resolutions.
Behavior of
the device
Display
Indication
Cause Resolution
After the device
stops, specific
error code were
displayed and
unintentionally
power off. The controller is operated with the
device in a folded state. Unlock the device and turn the power
on again.
The joystick was not in neutral
position when the power was turned
on. Power back on without touching the
joystick.
The brakes were released. Lock the brakes and turn the power on
again.
The charger was connected while
the power was on, or the device
was turned on while connecting the
charger. Disconnect the charger from the
battery.
The display
shown on the
right appears. The battery charge level is low. Charge the battery.
The maximum
speed
decreases. The battery temperature dropped
significantly. Store the battery at room temperature
or at least at an ambient temperature
of above 0°C (32°F) until the battery
temperature rises above 0°C (32°F).
The maximum
speed
increases. The battery temperature rose above
0°C (32°F).
The error code
listed on the
right and a
warning sound
are observed. The smart key (sold separately)
battery level is low. Replace the smart key battery.
The device
does not turn
on. The display
indication does
not light. N/A The battery charge level is low. Charge the battery.
The battery is not fully inserted into
the battery compartment on the
rear drive base. Insert the battery all the way in.
Remove the battery, then attach the
battery again after 10 seconds.