Westport WEST ADR 80/02, User Manual

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10.3. GENERAL CONNECTION PROBLEMS
h. How can I tell what software version is installed on my truck?
On the Configuration and Communication Setup window, click Default .
When WEST has finished loading, the software version can be found in
Calibration Information under the Calibration menu, see Section
7 - Calibration Menu .
10.3 General Connection Problems
Error: [COMM:ok][CAN:ok][ECU:No Communication]
After correctly setting the configuration selection (see Section 2.4.1 - Using
WEST with a CM850 ) and clicking OK, the following error appears at the
bottom of WEST: “[COMM:ok][CAN:ok][ECU:No Communication]”. This
error indicates a loss of communication between the PC and the truck ECU.
a. Check that all cables and connectors are securely fastened, and ensure
that the truck is keyed on. Replace any faulty cables as necessary.
b. Click RESET (Fig. 10.1) at the lower right hand corner of WEST after
tightening the connectors or replacing the cable.
Figure 10.1: Reset button
c. If the PC was correctly connected to the truck and the truck was already
keyed on, key off the truck. Close WEST and restart the computer.
d. Once the computer has restarted, key on the truck. Open WEST to
continue.
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