97
Q37: I am getting the following message in Real time viewer. What to do next?
A37: The firmware V2.21 or earlier version does not allow the user to key in special characters
like “.” “,” “*” “+” “-” etc. in Tag name. The user may change the tag name, or update the
recorder firmware and PC software to V2.31 to avoid error message above.
Q38: I updated Observer software and recorder firmware to V 2.22 or above, DDE is not
working properly with application of the third party.
A38: From Observer 2.22 on, DDE format has been changed with the Tag name. For example,
instead of Analog input1 AIn, now it becomes TAGn, which n stands for the number of
channel.
Q39: I want to exchange available data from Real- time Viewer with third-party applications in
other computers in the same local area network, is there any solution?
A39: Real time viewer supports DDE application. It is possible to configure NetDDE and then
exchange data from Real-time Viewer to other computers connected in the network via
DDE. Please refer section 4.4.1.4 NetDDE for configuration details.
Q40: A customer complains that the clock of recorder is faster in 2 minutes each month. What
is solution?
A40: Because of the nature of crystal, the real time clock of recorder might get a big error if the
ambient temperature of recorder is high. The user should use the synchronization
feature of PC software to synchronize the time of recorder with the time of PC. In
configuration of PC software, click “ Clock ” icon, and click the “ Synchronize ” button,
then it is done.
Summary of Contents for WH18/06
Page 1: ...User Manual Paperless Recorder WH18 06 15th Edition 03 2008 ...
Page 17: ...17 Figure 2 6 Figure 2 7 Figure 2 8 ...
Page 19: ...19 Figure 2 10 Figure 2 11 ...
Page 25: ...25 Digital input card DI181 Figure 2 21 Analog output card AO183I AO183V Figure 2 22 ...
Page 27: ...27 Figure 2 25 Figure 2 26 ...
Page 70: ...70 Make sure that RS 232 communication setting at the recorder and PC are equal ...
Page 87: ...87 7 Trouble shooting ...
Page 88: ...88 ...
Page 89: ...89 ...
Page 90: ...90 ...