Troubleshooting
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Water is not
chilled
1.
Cold temperature switch
is off
2.
Refrigerant is leaking
3.
Compressor faulty
4.
Fan faulty
1.
Turn cold temperature
switch on
2-4. Contact supplier or
qualified technician
Cold or ambient
water is not
being dispensed
1.
No water supply
2.
Water pressure too low
3.
Ice blockage
1-2. Check water inlet for water
and pressure
3. Turn off power supply and
allow 24 hours for blockage to
melt
Unit sounds a
warning
1.
Leakage detected
2.
PCB failure
1.
Check for leakage
2.
Contact supplier or qualified
technician
Sparkling water
is not being
dispensed
1.
No CO
2
supply
2.
Water is not filling up
sparkling water tank
3.
Soda switch is off
1.
Check and replace CO
2
cylinder
2.
Contact supplier or qualified
technician
3.
Turn soda switch on
Bubble of
sparkling water
is insufficient
1.
CO
2
is not well mixed
with water
2.
CO
2
level is low
3.
CO
2
outlet pressure is
too low
1.
Allow unit more time before
dispensing
2.
Check and replace CO
2
cylinder
3.
Adjust pressure regulator to
increase pressure (do not
Table 4:
Troubleshooting
Copyright Sodatap© 2023 Page 35 STM1 Manual V10
exceed 4 Bar)
Note:It is normal for the unit to produce some heat evident in the cupboard space,
particularly during cooling. This can be exacerbated by hot water dishwashing in
the sink. This is normal as the unit dissapates heat to cool the water but should the
cupboard space exceed 35 degrees celcius, leave the cupboard door open for a while
the unit and call professional assistance.
and consider additional ventilation. If the temperature continues to rise, switch off
