Warranty
This product is warranted to be free of defects in material and workmanship for a
period of 2 years from the date of purchase. Any claim under this warranty must
be made within 2 years of the date of purchase of the product.
To make a warranty claim, contact Sodatap directly by either email
([email protected] ) or Post to PO Box 184, Bassendean W.A 6934. All costs
relating to a warranty claim must be approved by Sodatap prior to any work being
carried out. The 2-year warranty applies to both parts and labour and excludes
filters. We will pay your reasonable, direct expenses of claiming under this
warranty. You may submit details and proof of your expense claim to us for
consideration.
We may choose to investigate your claim and reserve the right to employ a local
plumbing company to investigate and report its findings. Property access may be
required in order to approve a warranty claim.
The warranty only applies if the product was used and/or installed in accordance
with the user manual and/or installation instructions by a licensed plumber and in
accordance with AS 3500.1 and AS3500.2.15. Proof of this may be requested. This
warranty is given in lieu of all other express or implied warranties and the
manufacturer shall in no circumstance be held liable for damages except as
excluded by law.
If your warranty is found to be void or the conditions have not been satisfied, we
reserve the right to charge inspection and labour fees.
We may request that you return the product to us for inspection and/or repair.
We will provide details of where to send the product once a warranty claim has
been lodged. Freight, shipping and handling return fees will be paid by you to
cover the return to us. Subsequently, we will cover freight, shipping and handling
fees to return the product to you.
WARRANTY / AUSTRALIA This warranty is administered by Sodatap, ABN 72 208
316 850, PO Box 184 Bassendean W.A 6934. This warranty is provided in addition
to other rights and remedies you have under law: Our goods come with
guarantees which cannot be excluded under the Australian Consumer Law. You
are entitled to replacement or refund for a major failure and to compensation for
other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
Copyright Sodatap© 2023 Page 36 STM1 Manual V10
