Maintenance
Service
Service work and digital serv-
ice schedule
The vehicle data stickers attached to the in-
side cover of this owner's manual help ensure
that you can have the correct Volkswagen
Genuine Parts
®
installed in your vehicle
whenever required. It also determines which
type of servicing applies to your vehicle.
The vehicle data sticker confirms when the
vehicle was first registered or delivered,
when the delivery inspection was carried out,
and thus the date from which your vehicle is
covered by our warranty.
Recording the service work performed (“digi-
tal service schedule”)
The service records are stored by your Volks-
wagen dealership or qualified workshop in
a central system. This transparent documen-
tation of the service history allows the serv-
ice operations performed to be reproduced at
any time. Each time you have your vehicle
serviced, Volkswagen recommends asking for
a printed service record, which contains all
service work stored in the system.
With every service, the printout of the previ-
ous service record is replaced by a current
printout.
The digital service schedule is not available
in some markets. In this case, your Volkswa-
gen dealership will inform you about the
documentation process for service work.
Service work
The following information is documented in
the digital service schedule by your Volkswa-
gen dealership or qualified workshop:
— When which service was carried out.
— Whether any repairs are recommended,
such as replacement of the brake pads in
the near future.
— Whether you had any special requests be-
fore or during the maintenance work. Your
service advisor will note these on the or-
der.
— Which components and service fluids were
changed.
— When your next service is scheduled for.
The type and scope of service work may dif-
fer from vehicle to vehicle. Information on
specific work for your vehicle can be reques-
ted from a qualified workshop.
WARNING
Inadequate servicing, no servicing at all, or
failure to adhere to service intervals can re-
sult in breakdowns, accidents and serious
injury.
·
Have service work carried out by an au-
thorised Volkswagen dealership or work-
shop.
NOTICE
Volkswagen is not responsible for any vehicle
damage caused by inadequate service work
or the lack of availability of parts.
Regular servicing of your vehicle not
only maintains its value, it also ensures
that your vehicle remains roadworthy and in
working order. You should therefore have
your vehicle serviced according to the Volks-
wagen guidelines.
Service
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11A012720AB
