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Volkswagen ID.4, Owner'S Manual

The Volkswagen ID.4 is a cutting-edge electric SUV that combines sleek design with performance. Ensure you get the most out of your ID.4 by downloading the Owner's Manual for free from manualshive.com. This comprehensive manual will provide you with all the information you need to enjoy your Volkswagen to the fullest.

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Questions and answers about

system updates

 Please refer to   at the start of the chap-

ter on page 196.

What is the purpose of a system update?
A system update is a preventive measure to

stop undesirable events and states from oc-

curring. For example protection against mal-

ware or to optimise the running of the soft-

ware.

Should I perform the system update?
It is in your own interests to carry out system

updates. If the driver repeatedly rejects the

system update, it is then necessary to visit

a qualified workshop.

Can I manually interrupt the download of the

system update?
No, this is not possible.

Can I interrupt software installation?
No, this is not possible.

What will happen if software installation is

interrupted?
If software installation is interrupted, for ex-

ample due to damage to the electrical system

in the vehicle, it is possible that control units

will be not be updated and may be damaged

due to incomplete software installation

→ page 196, 

System update

.

Can system updates with malware that are

not initiated by Volkswagen be installed in

the vehicle?
Further information → page 195, 

Cybersecur-

ity

.

How long can I wait before carrying out

a system update?
The available system update should be instal-

led as soon as possible in your own interests.

Car2X communication

 Introduction to the topic

Function of Car2X
Car2X permits close-range communication

between several vehicles and between vehi-

cles and the traffic infrastructure (referred to

below as “participants”). Communication be-

tween participants takes place based on

manufacturer-independent Car2X and Wi-Fi

standards. Car2X functions only in some

countries.
When Car2X is switched on, data is transmit-

ted continuously between the participants –

 irrespectively of whether your vehicle is in

online or offline mode.
In order to prevent misuse and to sign Car2X

data with changing IDs, a Car2X data sender

must have valid certificates. Every receiver

can thus check whether Car2X data is au-

thentic and from an authorised participant.
Certificates in your own vehicle can be auto-

matically renewed only in online mode.
The use of continuously changing, temporary

IDs for the Car2X data minimises the possibil-

ity of the transmitted data being traced back

to you.

Further information on data process-

ing can be found in the Infotainment

system in the 

Legal info

 menu and on the Volks-

wagen AG website.

Meaning of the symbol

Indication that activated Car2X also

transmits and receives data in offline

mode.

Data transmission
When Car2X is switched on, the following da-

ta is transmitted and received via the Car2X

aerials on the vehicle roof and in some cases

in the mirror triangle of the windscreen:
— Vehicle data, e.g. speed.
— Position data.

198

Data transfer

Summary of Contents for ID.4

Page 1: ...Owner s manual ID 4 Edition 10 2020 ID 4 Owner s manual Owner s manual ID 4 V1 R1 en_GB Print status 12 06 2020 English 2020 10 Teile Nr 11A012720AB 11A012720AB...

Page 2: ...tions are all correct at the time of going to print Some of the equip ment and functions described might not yet be available or may be available only in cer tain countries Information about this is a...

Page 3: ...nd all of its functions as well as making you aware of dangers to yourself and others and of how these dangers can be avoided If you have any further questions about your vehicle or if you think that...

Page 4: ...ints 98 Seat functions 100 Lights Turn signals 102 Vehicle lighting 103 Interior lighting 111 Vision Wipers 112 Mirrors 115 Protection from the sun 118 Heating and air conditioning system Heating vent...

Page 5: ...96 Jump starting 301 Towing 304 Checking and refilling In the front compartment 309 Service fluids and consumables 313 Washer fluid 314 Coolant 315 Brake fluid 318 12 volt vehicle battery 320 Wheels a...

Page 6: ...ries outside of Europe 380 Technical data Notes on technical data 387 Vehicle identification number 387 Type plate 389 Safety certificate 389 Vehicle data sticker 389 Dimensions 390 Electric drive 391...

Page 7: ...etical index is included at the end of this manual A list of abbreviations at the end of the manual explains the abbreviations used Directions and positions such as left right front and rear are norma...

Page 8: ...ntion to possible risks of accident or injury and explain how they can be avoided Cross reference to potential risks of damage to property in the same section or on the page specified DANGER Texts wit...

Page 9: ...5 Behind a cover radar sensor for assist systems 358 6 In the Volkswagen badge camera for assist systems 358 7 Bonnet release lever with bonnet space underneath 312 8 Windscreen with vehicle identifi...

Page 10: ...t 295 5 Area of the button for opening the boot lid 84 of the camera for parking systems 185 358 6 Sensors for assist systems 358 7 Behind a cover mounting for towing eye 304 8 Behind the bumper radar...

Page 11: ...ndow buttons and activating the electric childproof lock 89 81 4 Touch control for locking and unlocking the vehicle 79 5 Rotary knob for exterior mirror adjustment and functions 117 6 Buttons for ope...

Page 12: ...Driver side Fig 5 Overview of the driver side left hand drive vehicles 10 Vehicle overviews...

Page 13: ...multifunction steering wheel for driver assist systems 145 for audio navigation 217 for volume adjustment for activating voice control function may not be available depending on vehicle equipment 228...

Page 14: ...control for switching the hazard warning lights on and off 66 14 Touch panel for the air conditioning system heating and fresh air system 120 for driving profile selection 143 for driver assist syste...

Page 15: ...the centre console 1 Card holder 2 Stowage compartment with removable drink holder with contact area for the vehicle key for emergency start 139 3 Under a cover stowage compartment with USB ports 215...

Page 16: ...1 Vent 120 2 Glove box with button for opening 3 Location of front passenger front airbag in the dash panel 47 4 Key switch for switching off the front passenger front airbag 53 Controls and displays...

Page 17: ...sages Stop the vehicle as soon as possible and when safe to do so Symbol Meaning Do not drive on Central warning lamp page 24 Fasten seat belt page 37 Electronic parking brake page 177 Exhaustive disc...

Page 18: ...stem fault page 71 Emergency call system opera tion restricted page 71 Electronic parking brake fault page 178 Check the brake pads page 134 Symbol Meaning Flashes Electronic Stability Control ESC or...

Page 19: ...89 Rear Traffic Alert fault page 189 Symbol Meaning 12 volt vehicle battery page 323 Low charge level of the high voltage battery page 285 High voltage battery empty page 285 Adaptive chassis control...

Page 20: ...ff the accelera tor page 28 Instrument cluster Introduction to the topic When you activate the vehicle s drive system after the 12 volt vehicle battery has been to tally discharged replaced or after a...

Page 21: ...the driver assist systems The driver assist systems view and naviga tion view can be selected with the but ton on the multifunction steering wheel To change to the Navigation view press the right area...

Page 22: ...e breaking down when in traffic and can lead to accidents and serious injuries Yellow Red Always make sure the high voltage bat tery has sufficient charge WARNING When the charge level of the high vol...

Page 23: ...ergy recuperation may be restricted by a high charge level and traction by a low charge level Very low or very high temperatures of the high voltage battery can lead to an overall reduction in the ava...

Page 24: ...le settings in the Infotainment system The following settings are available In the submenu Head up display settings Adjust the Head up Display brightness If the surroundings become darker the dis play...

Page 25: ...n you have exceeded the set maximum speed Speed warning settings can be made in the vehicle settings in the Infotainment system page 31 Range display Approximate calculation of the distance in km that...

Page 26: ...described or the information dis play may appear differently If this is the case take the vehicle to a qualified workshop to have the malfunctions rectified Driver Alert System break recommendation P...

Page 27: ...nto taking any risks when driving During a long trip plan regu lar and sufficient breaks The driver is responsible at all times for their fitness to drive Never drive a vehicle when you are tired The...

Page 28: ...Speed warning currently not available Dynamic Road Sign Display Clean the windscreen Dynamic Road Sign Display is currently restricted No data available Display of road signs Fig 16 In the instrument...

Page 29: ...example by sunlight High speeds A covered or dirty camera Road signs located outside of the camera s field of view Partially or fully hidden road signs for ex ample by other vehicles Non standard roa...

Page 30: ...tive Eco Assis tance can also increase brake energy recuperation without displaying a message This may be the case if you take your foot off the accelerator when there is a vehicle in front for exampl...

Page 31: ...er assist systems The button for the driver assist systems is located on the control panel under the Infotainment system In the assist systems menu you can switch indi vidual driver assist systems on...

Page 32: ...fter a few seconds after the vehicle s drive system has been activated or by pressing the button on the multifunction steer ing wheel Infotainment system con trols and displays Introduction to the top...

Page 33: ...epend on the vehicle equipment and may be available only under certain conditions The adjustable functions may include the following for example Charging the high voltage battery Auxiliary heater or s...

Page 34: ...safety of all passengers and other road users page 34 General notes Check that all lights and turn signals are working properly Check the tyre pressure and charge level page 332 page 284 Check the was...

Page 35: ...e for service and repair work Are there any Volkswagen dealerships in the destination country Are the correct service fluids that com ply with Volkswagen specifications avail able in the destination c...

Page 36: ...ccording to the Volkswagen guidelines Some work may have to be carried out before the due date of the next service if the vehicle is subjected to heavy duty operating condi tions Heavy duty conditions...

Page 37: ...Never sit sideways Never lean out of a window Never put your feet out of a window Never put your feet on the dash panel Never place your feet on the seat cushion or seat backrest Never travel in a foo...

Page 38: ...Adjust the driver seat by moving it for wards or backwards so that you are able to press the pedals to the floor with your knees still slightly bent and so that the distance from the dash panel to yo...

Page 39: ...erly WARNING Damaged seat belts are very dangerous and can cause severe or fatal injuries Never damage the belt by trapping it in the door or in the seat mechanism If the belt webbing or any other par...

Page 40: ...seat The red warning lamp also flashes on the instrument cluster display If the vehicle is travelling faster than around 25 km h around 15 mph an acoustic signal will also be given for 126 seconds WAR...

Page 41: ...ample are not restrained by seat belts the entire amount of kinetic energy will only be released at the point of impact against the wall Fig 22 In the event of an accident at speeds be tween around 30...

Page 42: ...and the driver but also other people in the vehicle Fig 24 Seat belt protection Please refer to at the start of the chap ter on page 36 Fig 25 Driver restrained by a properly posi tioned seat belt dur...

Page 43: ...or damage the seat belt and latch plate for example when closing the door Never remove modify or repair the seat belt or any part of the belt fixture sys tem Always fasten the seat belt correctly be f...

Page 44: ...eat belts Fig 27 Removing the latch plate from the buckle Unfasten seat belts only when the vehicle is stationary Press the red button in the buckle Fig 27 The latch plate is released and springs out...

Page 45: ...he front seats page 44 Height adjustable front seats page 34 WARNING Incorrect seat belt routing can cause severe injuries in the event of an accident or a sudden braking or driving manoeuvre The seat...

Page 46: ...middle rear seat de pending on the level of vehicle equipment are fitted with an automatic belt retractor at the shoulder part of the seat belt Full free dom of movement is ensured when the shoulder b...

Page 47: ...any vehicle parts in conjunc tion with any other repair work This damage will not always be noticeable The conse quence may be that the belt tensioners could function incorrectly or not function at a...

Page 48: ...m Please refer to at the start of the chap ter on page 45 Basic functions The following functions may be triggered in dividually or together in critical driving situa tions e g in the event of emergen...

Page 49: ...have the proactive occupant pro tection system checked Depending on the malfunction addi tional information may be displayed in the vehicle status page 30 Airbag system Introduction to the topic The...

Page 50: ...ARNING Fine dust particles or steam may be re leased when the airbags are triggered This is normal and does not mean that there is a fire in the vehicle The fine dust can cause irritation to the skin...

Page 51: ...n strument cluster display lights up briefly as a functional check when the ignition is switched on and goes out after a few seconds Front passenger front airbag switched off The yellow indi cator lam...

Page 52: ...low indicator lamp for the activated front passenger front airbag lights up for around 60 seconds after the ignition has been switched on or after switching on the front passenger front airbag with th...

Page 53: ...hen the occupants are wearing their seat belts cor rectly and have assumed a proper sitting po sition page 34 Components of the vehicle safety concept The following vehicle safety equipment makes up t...

Page 54: ...lines are covered by the front airbags when deployed deployment zone You must never leave or attach any ob jects in these areas Any factory fitted accessories will not be struck if the driver and fron...

Page 55: ...round three quarters of the key bit should be inserted in the key switch at this point Turn the spare key without using force to the position Remove the spare key from the key oper ated switch and ins...

Page 56: ...airbag off if in exceptional circumstan ces a child seat has to be attached to the front passenger seat Switch the front passenger front airbag back on again as soon as the child seat on the front pas...

Page 57: ...i cle Otherwise the side airbag may not be able to inflate once triggered WARNING Incorrect use of the driver and front pas senger seat could hinder the proper func tion of the side airbag and cause s...

Page 58: ...g pens or a garage door open er Central airbag Please refer to at the start of the chap ter on page 47 Fig 39 In the inner backrest padding of the driver seat central airbag The central airbag is inst...

Page 59: ...ap proved for use in Volkswagen vehicles For further information on the child seats from the range of accessories contact a Volkswagen dealership or visit the Volkswa gen website WARNING If children...

Page 60: ...is shows that the seat is ad missible for use Older child seats with an ap proval number beginning with 01 or 02 are not admissible Child seat weight classes Fig 40 Example illustrations of child seat...

Page 61: ...n on the front passenger seat Regulations and legal requirements take precedence over the information given in this owner s manual Information on fitting a child seat Observe the following general inf...

Page 62: ...itting the child seat ensure that it is as far away as possible from the front pas senger front airbag The front passenger front airbag can cause severe injuries when it inflates Some child seats are...

Page 63: ...ely fitting child seats in the vehicle Overview of securing systems ISOFIX ISOFIX is a standardised securing system for fitting child seats in the vehicle quickly and safely The ISOFIX attachment syst...

Page 64: ...is equipment and country dependent The following table shows the installation options for ISOFIX or i Size child seats at the ISOFIX or i Size anchorage points of the indi vidual vehicle locations Gr...

Page 65: ...seat suitable for installing a front facing i Size child seat with universal ap proval i B seat suitable for installing a forward facing ISOFIX booster seat of Group 2 3 as well as a forward facing i...

Page 66: ...ly into place Perform a pull test on both sides of the child seat to check that the child seat is properly engaged If the child seat is fitted with a support foot the foot must stand firmly on the flo...

Page 67: ...ening in the backrest Fig 49 1 Guide the top tether of the child seat to the rear over the seat and hook it into the corresponding anchor ring labelled top tether Tighten the upper strap so that the t...

Page 68: ...bench seat If a child seat of Group 2 3 with backrest is used additionally use the fourth anchorage point of the child seat for the seat belt Ob serve the instructions for use of the child seat In an...

Page 69: ...locked in the vehicle may be subjec ted to very high or very low tempera tures WARNING Ignoring any of the items on this important safety checklist can lead to accidents and severe injuries Follow the...

Page 70: ...of the ac cident that it is an electric vehicle Do not attempt to extinguish the fire yourself Do not remain near the burning vehicle WARNING Ignoring any of the items on this important safety checkli...

Page 71: ...xtinguisher WARNING In the event of a sudden driving or braking manoeuvre or accident loose objects could be flung though the vehicle and cause se vere injuries Always secure the first aid kit warning...

Page 72: ...r not available Indicator lamp lights up green emer gency call is available system is ready for operation in the vehicle Indicator lamp flashes green emer gency call is active WARNING The following co...

Page 73: ...call was triggered The transmitted data include the following Current position of the vehicle when the emergency call was triggered Two other positions shortly before the emergency call was triggered...

Page 74: ...Drive immediately to a qualified workshop Have the fault rectified 72 Safety...

Page 75: ...n and thus operate electrical equipment such as the electric windows Never leave children or people requiring assistance alone in the vehicle They could become trapped in the vehicle in an emergency a...

Page 76: ...utton cell battery If the battery cover cannot be closed do not use the remote control Always keep the remote control and key fob with button cells out of the reach of children NOTICE The vehicle key...

Page 77: ...d itself off temporarily to protect itself against overloading Close the driver door OR synchronise the vehicle key page 74 OR change the button cell in the vehicle key page 74 Indicator lamp does not...

Page 78: ...d automatically if you open it when a vehicle key is located within the op erating range of the boot lid The boot lid will be locked again after closing Please note When Central locking all doors and...

Page 79: ...o signal or is covered by another item such as an aluminium suit case Doors and central locking button Introduction to the topic The doors can be locked manually and in some cases also unlocked manual...

Page 80: ...depending on the season This can cause serious in juries and illness or fatalities especially among small children Never leave anyone inside a locked vehi cle People in the vehicle could become trappe...

Page 81: ...Central locking touch control Please refer to and at the start of the chapter on page 77 Fig 59 In the driver door central locking touch control Depending on the market the touch panel for the central...

Page 82: ...or is unlocked Observe the informa tion about the anti theft alarm page 83 The alarm is triggered when the driver door is opened page 83 The vehicle must be started manually once unlocked page 139 Act...

Page 83: ...ear doors cannot be opened from the inside Never leave children or people requiring assistance alone in the vehicle when the doors are locked This may mean that these people lock themselves in the ve...

Page 84: ...als and then lights up continuous ly There is a fault in the locking system Go to a qualified workshop Volkswagen recommends using a Volkswagen dealer ship for this purpose Turn signals do not flash I...

Page 85: ...the vehicle is lifted or towed vehicles with anti tow alarm page 83 If the vehicle is transported on a car ferry or by rail vehicles with anti tow alarm or interior monitoring page 83 If a bicycle ca...

Page 86: ...nt deactivation of interior monitoring and the anti tow alarm is not possible If doors or the boot lid are still open when the anti theft alarm is activated only the anti theft alarm is activated Inte...

Page 87: ...or a heavy load on the boot lid the boot lid may lower by itself and cause serious inju ries due to the additional weight Never open the boot lid if it is covered by a large amount of snow or a load i...

Page 88: ...Fig 68 In the open tailgate button for closing boot lid electrically Electrically opening the boot lid To unlock the boot lid briefly press the or button on the vehicle key OR pull the button in the...

Page 89: ...oot and shin quickly towards the bumper The shin must be located in the upper sensor area and the foot in the lower area Fig 69 Then quickly move your foot and shin away from the sensor area again Vis...

Page 90: ...oot lid will then open again Activating or deactivating Easy Close The Easy Close function can be activated and deactivated together with the Easy Open function in the Vehicle menu in the Infotain men...

Page 91: ...ed luggage compartment opener is not working Easy Open works only when the ignition is switched off Clean the sensors in the rear bumper The towing bracket is swivelled out page 264 A towing bracket h...

Page 92: ...are not operated after convenience opening and closing has been activated operation of the electric windows in the front doors will be activated again af ter around ten seconds Press and hold the REAR...

Page 93: ...seconds by holding the button The roll back function is deactivated in the process If the closing procedure takes longer than several seconds the roll back function will be reactivated If it is still...

Page 94: ...wheel position Fig 72 Below the steering wheel in the steer ing column trim lever for mechanical adjustment of the steering wheel position Fig 73 On the steering wheel 9 o clock and 3 o clock positio...

Page 95: ...d head re straints Front seats Introduction to the topic The following section describes the options for adjusting the front seats Always ensure that your sitting position is correct page 34 WARNING A...

Page 96: ...ving unexpectedly while the vehicle is moving You could lose control over the vehicle This could result in serious injury and accidents Furthermore this may result in damage to the electrical compo ne...

Page 97: ...Please refer to and at the start of the chapter on page 93 The controls are mirrored for the right hand front seat The seat may have a combination of mechan ical and electrical controls Fig 75 Switche...

Page 98: ...s adopted while adjusting or folding down the seat The risk of serious injury is increased for passengers on the rear seats if they are not sitting upright because the seat belts are incorrectly posit...

Page 99: ...old the rear seat backrest for wards or backwards while the vehicle is in motion Ensure that the seat belt is not trapped or damaged when folding back the rear seat backrest Always keep hands fingers...

Page 100: ...head but not lower than eye level Position the back of your head as close to the head re straint as possible Head restraint adjustment for shorter people Push the head restraint all the way down even...

Page 101: ...pressing the button Fig 79 1 if necessary push the head restraint up or down in the direction of the arrows The head restraint must engage securely into position Removing and installing the head rest...

Page 102: ...traint so a correct sit ting position can be assumed Seat functions Centre armrest Fig 82 Rear fold out centre armrest illustra tion Rear centre armrest There may be a fold out centre armrest in the b...

Page 103: ...gs When the vehicle is stationary the ignition is switched off and one vehicle door is open briefly press the corresponding memory button After around 10 minutes the stored positions can no longer be...

Page 104: ...only when the vehicle is stationary Keep hands fingers feet and other body parts away from the seat s moving parts and adjustment range Lights Turn signals Switching turn signals on and off Fig 85 On...

Page 105: ...he brightness level page 104 Side lights switched on the indicator lamp lights up green The automatic headlights function is activated as from a speed of around 10 km h 6 mph Light switched off The au...

Page 106: ...f the rear fog light is switched on with switched off lights switched off side lights or switched on automatic headlights the dipped beam headlights will be switched on independently of the am bient b...

Page 107: ...switched off and the driver door is opened acoustic warnings will sound under the following conditions If the parking light is switched on If the side lights are switched on When the exit lighting Co...

Page 108: ...eets where there are highly reflective signs Other road users with insufficient lighting facilities such as pedestrians cyclists In tight bends on steep hill crests or in dips in the road or when onco...

Page 109: ...lamp lights up in the instrument cluster Switching off advanced main beam control Switch off the automatic headlights OR main beam control switched on and active pull back the turn signal and main bea...

Page 110: ...m lever from the centre position to the following position Fig 88 A Right hand parking light is switched on B Left hand parking light is switched on Continuous parking light on both sides of the vehic...

Page 111: ...d is opened approximately 30 sec onds after switch on OR press the light switch as often as nec essary until the setting is displayed in the instrument cluster OR switch on the ignition Adjusting entr...

Page 112: ...other road users are not daz zled WARNING Failure or malfunction in the dynamic headlight range control can cause the headlights to dazzle or distract other road users This can lead to accidents and s...

Page 113: ...ppears in the in strument cluster if there is a dynamic corner ing light fault Go to a qualified workshop Touch panels do not react as expected Moisture dirt grease etc can restrict func tioning of th...

Page 114: ...nfotainment system If the setting Auto is se lected the colour of the background lighting changes depending on the driving profile set ting The lights switch off when the vehicle is locked or after a...

Page 115: ...n out and when they no longer clean the window sufficient ly page 293 NOTICE Before setting off and before switching on the ignition always check the following to avoid damage to the windows wiper bla...

Page 116: ...93 Position A the rain and light sensor is deactivated Position B the rain and light sensor is activated automatic wipe when necessa ry The automatic wipe function can be activated and deactivated in...

Page 117: ...itivity of the surfaces and adjust accord ingly The size of the crack can affect the way in which the rain and light sensor ac tivates the wipers The wipers will try to wipe away any obstacles that ar...

Page 118: ...nd consult a doctor If the electrolyte fluid gets onto shoes or clothing wash immediately with plenty of water for at least 15 minutes Clean shoes and clothes thoroughly before wearing them again If t...

Page 119: ...ing The exterior mirror heating heats only at ambient temperatures below 20 C 68 F and initially with the highest setting Heating takes place dependent on the ambient tempera ture after around two min...

Page 120: ...ies can be sustained if you do not take care when folding the exterior mirrors in and out Only fold the exterior mirrors in or out when there is no obstruction in the path of the mirror Always ensure...

Page 121: ...the vehicle set tings in the Infotainment system or using the voice control system page 31 Roll back function for the sun blind The roll back function can reduce the risk of injuries when closing the...

Page 122: ...de fresh air may accelerate cooling down the vehicle if high temperatures have built up in the vehicle interior Display of active functions Illuminated symbols on the sensor buttons indicate that the...

Page 123: ...f the chapter on page 120 Some functions of the air conditioning sys tem and menus in the Infotainment system as well as an air conditioning block for the rear seats depend on the equipment level In t...

Page 124: ...stem Air Care menu tab The allergen filter in the Air Care Cli matronic can reduce the amount of pollutants and also allergens that en ter the vehicle interior page 123 In the Infotainment system sett...

Page 125: ...on the interior humidity and outside temperature The air re circulation mode is automatically regulated and features continuous adjustment in order to prevent the vehicle occupants becoming tired 1 To...

Page 126: ...senger seat will be switched off automatically The display in the Infotainment system turns grey after around 2 seconds If the front passenger returns to the seat when the vehicle s drive system is st...

Page 127: ...imate menu tab 3 Touch to switch on the steering wheel heating at the highest temperature set ting 4 To adjust the temperature setting touch repeatedly 5 To switch off the steering wheel heating touch...

Page 128: ...workshop may be displayed in the in strument cluster display Go to a qualified workshop and have the system checked Cooling mode cannot be switched on or its function is restricted Cooling mode begins...

Page 129: ...about the app the requirements for use and availability and about compatible end devices is available on the internet page 200 NOTICE Food medicine and other items that are sen sitive to heat or cold...

Page 130: ...he sta tionary air conditioning must be switched on in order to achieve the desired temperature at the departure time The maximum running time of the stationary air conditioning before the departure t...

Page 131: ...Fig 98 In the footwell pedals 1 Accelerator 2 Brake pedal The operation and freedom of movement of all pedals must never be impaired by objects or floor mats Use only floor mats that leave the pedal a...

Page 132: ...vehicle is used to charge the high voltage battery page 135 The vehicle is braked as a result A high level of recuperation will take place if the accelerator is not pressed in position B page 140 Recu...

Page 133: ...in which the vehicle is driven If the vehicle is used for regular urban trips or short journeys and is driven with a sporty driving style the brake pads must be regularly checked by a qualified works...

Page 134: ...s in the rims or from the underside of the vehicle If necessary remove the wheels to carry out a comprehensive check Volkswagen recommends using a Volkswagen dealership for this purpose When the front...

Page 135: ...e boot lid If it is necessary to drive with the boot lid open all luggage racks and cargo stowed on the rack must be removed from the boot lid NOTICE The vehicle height and possibly the length are dif...

Page 136: ...charging current in other countries The charging cable limits the charging current corresponding to the in frastructure used The lower value is used for charging if the settings differ page 287 Due to...

Page 137: ...le must be held with the foot brake WARNING The higher the charge level of the high voltage battery the lower the engine brak ing effect from recuperation to the point where no engine braking effect m...

Page 138: ...uce your speed before driving down a long steep gradient When driving down a long steep gradi ent slow the vehicle using the vehicle brake Troubleshooting Deactivation of the drive is imminent The cha...

Page 139: ...n the left of the steering column Switching off the ignition Press the starter button once when the igni tion is active and the vehicle is stationary OR leave the vehicle when the vehicle is sta tiona...

Page 140: ...tion Other road users such as pedestrians and children may therefore have difficulty hearing or detecting the ve hicle while it is driving This can result in accidents and injuries for example when dr...

Page 141: ...operated prop erly if you do not have a genuine Volkswagen key Electronic engine sound The electronic engine sound is a sound that warns other road users about ap proaching electric vehicles The elect...

Page 142: ...yed in the ID Cockpit Go to a qualified workshop You can continue to drive The vehicle s drive system cannot be activa ted A corresponding message will be displayed in the ID Cockpit if an unauthorise...

Page 143: ...trol of the vehicle which can lead to accidents and serious injuries Use fast acceleration only if visibility weather road and traffic conditions per mit and other road users are not put at risk due t...

Page 144: ...e stolen The steering The power steering provided by the electro mechanical steering system automatically adjusts to the vehicle speed steering torque and steering angle of the wheels The elec tromech...

Page 145: ...ing profile selection Introduction to the topic By selecting different driving profiles the driver can adapt the characteristics of the vehicle systems to the current driving situation the desired rid...

Page 146: ...gear to a softer setting The Traction driv ing profile is available only in vehicles with all wheel drive Individual you can adapt individual ve hicle systems according to your per sonal wishes Stand...

Page 147: ...tored speed Displays When the CCSis switched on the instrument cluster display shows the stored speed and the status of the CCS CCS switched on system control ac tive CCS switched on system control no...

Page 148: ...to top The first time it is ac tuated it jumps to the next higher ten km h or five mph increment Strongly press the button or swipe over the button from top to bottom The first time it is ac tuated i...

Page 149: ...d limiter function at any time by fully depressing the accelera tor beyond the point of resistance As soon as the stored speed is exceeded the green indi cator lamp will flash and an acoustic warning...

Page 150: ...10 km h 5 mph Cancelling control Press the button The speed remains stored in the memory Resuming control Press the button The speed limiter is activated again as soon as the current speed is lower th...

Page 151: ...our self at all times Malfunctions in the Dy namic Road Sign Display function and out of date navigation data can lead to the speed being changed unexpectedly and suddenly or not being adapted to the...

Page 152: ...n Strongly press the button or swipe over the button from bottom to top The first time it is ac tuated it jumps to the next higher ten km h or five mph increment Strongly press the button or swipe ove...

Page 153: ...or is up to approximately 160 m around 520 ft WARNING The intelligent ACC technology cannot overcome the laws of physics and func tions only within the limits of the system Never let the extra conveni...

Page 154: ...already moved away Press the button or briefly depress the accelerator ACC remains inactive in the following cases The vehicle is stationary for several mi nutes A vehicle door is opened The ignition...

Page 155: ...1 Objects that cannot be detected The radar sensor detects only vehicles that are moving in the same direction or station ary It does not detect Persons Animals Crossing or oncoming vehicles Other sta...

Page 156: ...set the minimum speed when driving more slowly than the limit or maximum speed when driving faster than the limit In addition the traction control system TCS is activated and ESC Sport is deactivated...

Page 157: ...peed range by means of the buttons on the multifunction steering wheel Gently press the but ton Gently press the button Strongly press the button or swipe over the button from bottom to top The first...

Page 158: ...int work or structural modifications were carried out on the front of the vehi cle If the problem persists go to a qualified workshop The ACC does not function as expected The radar sensor is dirty Cl...

Page 159: ...dly and suddenly or not being adapted to the current traffic situation Speeds regulated by the system may also not match your individual driving style Be prepared to control the speed your self at all...

Page 160: ...regulation due to speed limit Speed regulation due to cancellation of the speed limit Speed regulation due to a round about Speed regulation due to a junction Speed regulation due to the road lay out...

Page 161: ...30 Area monitoring system Front Assist Introduction to the topic The Autonomous Emergency Braking Front Assist can detect imminent fron tal collisions and issue corresponding warnings The system can a...

Page 162: ...Assist does not react to pedes trians without Pedestrian Monitoring or cyclists without Cyclist Monitoring In addition the system does not react to animals or to vehicles that are crossing or approach...

Page 163: ...the vehicle for pos sible emergency braking An acoustic warning sounds and the red warning lamp lights up Brake or take avoid ing action Urgent warning If the driver does not react to the advance war...

Page 164: ...se they are par tially or fully hidden Objects or narrow objects such as walls rails fences posts trees or garage doors Function limitations Front Assist may not react or may react with a delay or pro...

Page 165: ...driver is always responsible for braking in time If Pedestrian Monitoring issues a warn ing brake your vehicle immediately de pending on the traffic situation or avoid the object Pedestrian Monitoring...

Page 166: ...to persons animals crossing vehicles or objects that are not de tected as a vehicle Always also observe the fundamental limits of Front Assist page 162 Operating Front Assist Please refer to at the s...

Page 167: ...page 362 Paint work or structural modifications were carried out on the front of the vehi cle If the problem persists switch off Front Assist and go to a qualified workshop Front Assist does not funct...

Page 168: ...verride any undesired intervention by the system Observe the information on the instru ment cluster display and respond ac cording to the prompts if permitted by the traffic situation In the following...

Page 169: ...by means of acoustic warnings and a display on the instrument cluster If you do not react the system will switch to passive state Depending on the vehicle equipment Emer gency Assist will be activate...

Page 170: ...ic Travel Assist combines Adaptive Cruise Control ACC with adaptive lane guid ance Within the system limits this ena bles the driver to keep the vehicle at a preselected distance from the vehicle in f...

Page 171: ...d functions only within the limits of the system Careless or uninten tional use of Travel Assist can cause acci dents and serious injuries The system is not a substitute for the full concentration of...

Page 172: ...o appear on the instrument clus ter display There is a fault in the sensor system Check the causes and remedies described in the information on ACC page 156 or Lane Assist page 167 Fault or malfunctio...

Page 173: ...neously System intervention If the driver does not respond the system can brake the vehicle and keep it in lane The following indicator lamp lights up in the in strument cluster display System interve...

Page 174: ...ccidents and serious injuries If the vehicle behaves differently to ex pected cancel the intervention of Emer gency Assist by accelerating strongly braking or steering Do not use Travel Assist and Lan...

Page 175: ...d dur ing the calibration phase Driving with the lane change system Please refer to at the start of the chap ter on page 172 Fig 113 In the exterior mirror housing visual displays of the lane change s...

Page 176: ...itched back on au tomatically If the trailer towing coupling is not factory fitted you must manually switch off the lane change system and then switch it back on again Brightness The brightness of the...

Page 177: ...uch panels react differently than expected Moisture dirt and grease can impede the functioning of the touch panels Make sure the touch panels are always clean and dry Lane change system 175 11A012720A...

Page 178: ...e requiring assistance or animals are left unattended in the vehicle there is the danger of accidents and serious injuries Never leave children people requiring assistance or animals in the vehicle un...

Page 179: ...the vehicle in the specified order page 176 Parking Before leaving the vehicle make sure that the electronic parking brake is switched on and that the indicator lamp next to the driving mode selec tor...

Page 180: ...own on the instrument cluster display There is a system fault Go to a Volkswagen dealership or qualified workshop Fault in electronic parking brake The central warning lamp lights up yellow The symbol...

Page 181: ...safety risks when driving Make sure that the indicator lamp lights up green or red on the instrument cluster display if the vehicle is to be held securely The vehi cle is being held by the Auto Hold f...

Page 182: ...her and road traffic condi tions Keep looking in the direction in which you are parking and at the relevant area surrounding the vehicle Pay special at tention to small children animals and objects Pl...

Page 183: ...he touch panel in dash panel to open the menu with the parking systems in the Infotainment system Open the setup for the parking sys tems General displays Mute audio signals Adjust brightness contrast...

Page 184: ...on the vehicle equipment Manoeuvre braking function of Park Dis tance Control page 184 Emergency braking function of Rear Traf fic Alert page 188 WARNING Do not let the parking systems automatic brak...

Page 185: ...Rear Traffic Alert 10 seconds must elapse before automatic braking intervention can take place again Troubleshooting The parking system is not responding as ex pected This could have various causes T...

Page 186: ...obsta cle by means of colour segments on the Info tainment system screen and acoustic signals Fig 115 NOTICE Do not drive on The collision area has been reached when the penultimate segment is displa...

Page 187: ...conditions Switch on Park Distance Control again Switch the ignition off and then back on again Rear view camera system Introduction to the topic The rear view camera system in the rear of the vehicle...

Page 188: ...nto a parking space Please refer to and on page 179 and at the start of the chapter on page 185 Parking mode parking perpendicular to the road Fig 116 Infotainment system parking perpen dicular to the...

Page 189: ...ine predicted path of the towing bracket depending on the steering angle Area View Introduction to the topic Area View shows the entire vehicle sur roundings in real time This function can help you to...

Page 190: ...ed correspond ing to the area selected in the left screen Switching between the camera images Touch the function buttons at the edge of the display Fig 118 to select a corre sponding view Observe the...

Page 191: ...sensors are dirty or there is a system error Things to note for trailer towing Rear Traffic Alert is deactivated when the factory fitted towing bracket is electrically connected to a trailer Brake su...

Page 192: ...p to reduce the stopping distance If the driver depresses the brake pedal quick ly in an emergency braking situation the BAS will increase the braking force Electronic differential lock EDL and XDS ED...

Page 193: ...WARNING With the ESC switched off there is a much greater chance of the vehicle breaking away than with the ESC switched on It can be difficult for untrained drivers to retain control of the vehicle...

Page 194: ...e warning lamp lights up together with the ABS indicator lamp the control function of the ABS may have failed This can cause the rear wheels to lock relatively quickly when you brake Locked rear wheel...

Page 195: ...the vehicle High surface temperatures especially in summer may cause lighters to self ignite WARNING Incorrect use of the drink holders can cause injury Never place hot drinks in a drink holder Hot dr...

Page 196: ...s electrical system can be damaged if the maximum power output is exceeded Observe the operating instructions of the electrical devices Using electrical consumers with the electric drive activated an...

Page 197: ...ehicle it is not possible to fully exclude the risk of unauthorised access by malware or an internet attack on vehicle functions and control units Malware that has infected the vehicle can influence o...

Page 198: ...ital instrument cluster that is not working can cause accidents and fatal inju ries Do not use the vehicle and contact Volkswagen Customer Care WARNING It is possible in very rare cases that a con tro...

Page 199: ...n Choose a time for software installation when the vehicle does not have to be driven by yourself or other users Do not use the Infotainment system during a software installation After the software in...

Page 200: ...Car2X communication Introduction to the topic Function of Car2X Car2X permits close range communication between several vehicles and between vehi cles and the traffic infrastructure referred to below...

Page 201: ...of Car2X may be restricted in the following cases The environmental conditions may prevent data reaching the participant Vehicle add on parts prevent data reach ing the participant The event is not de...

Page 202: ...ed Adapt the privacy settings so that an online connec tion is established in order to allow the certificates to be updated System fault Go to a qualified workshop No Car2X data is displayed Functioni...

Page 203: ...e Manage services func tion you can see whether and which services are available in the vehicle in the Infotain ment system page 203 The portfolio of offered services may be dif ferent than that speci...

Page 204: ...party of the We Connect Start contract with Volkswagen AG you must ensure that data protection and privacy rights are guaranteed when your ve hicle is used by family members friends and other drivers...

Page 205: ...g from LTE or UMTS to EDGE or GPRS An existing mobile telecommunications standard has been shut down by the tele communications provider Disturbance interference or interruption of mobile and GPS rece...

Page 206: ...vate offline mode in the Infotainment system Offline mode activated The following happens in this mode All We Connect Start services are deactiva ted and do not transmit any data The eSIM card is deac...

Page 207: ...ly of the mobile communication standard display There is no signal strength display in offline mode and in the event of faults in the eSIM The signal strength display of the eSIM does not show the sig...

Page 208: ...tions when renting or selling the vehicle If the required hardware for the re spective activatable function is not available in the vehicle it can be retrofitted in some cases Volkswagen recommends co...

Page 209: ...s not successful Troubleshooting Where can I obtain activatable functions From an online shop accessible via your Volkswagen We Connect user account Depending on equipment functions can also be purcha...

Page 210: ...U with embedded SIM card eSIM In order to use this eSIM you must purchase data plans for use via the In Car Shop The following must be activated in the Set tings menu Network settings Allow internet c...

Page 211: ...charging station page 250 Prerequisites for the NFC connection The NFC technology and stowage area of the wireless charging station are instal led in the vehicle NFC in the Wi Fi device is activated...

Page 212: ...connection WPS button 3 Activate WPS on the external Wi Fi de vice 4 The Wi Fi connection is set up Further inputs may be required on the Wi Fi de vice to complete the connection WPS is not supported...

Page 213: ...to give the Infotainment sys tem the required permissions Disconnect the USB and connect to the In fotainment system again using Wi Fi or Bluetooth Wireless App Connect is set up Pairing is complete...

Page 214: ...are suitable for using Apple Car Play The USB cable used must be an original cable from Apple Apple CarPlay Wireless in addition iPhone Bluetooth and WLAN must be activated on the iPhone The availabi...

Page 215: ...gies de pends on the country and may vary Information on technical requirements compatible mobile devices certified apps and availability is available on the homepage of Volkswagen and Android Auto or...

Page 216: ...uring an active MirrorLink connection An active MirrorLink device can also be connected simultaneously to the Infotain ment system via Bluetooth If the MirrorLink device is connected to the Infotainme...

Page 217: ...ect the device again If necessary check that the connecting cable you are using is working properly If a connected device malfunctions re start the device In some cases this will remedy the fault USB...

Page 218: ...SB hubs Bluetooth interface Please refer to at the start of the chap ter on page 215 The Bluetooth interface is a wireless connec tion In Bluetooth audio mode audio files from a Bluetooth audio source...

Page 219: ...s the Bluetooth audio connection will be disconnected auto matically if an external media player is con nected to the Infotainment system with Bluetooth and the USB port simultane ously Infotainment s...

Page 220: ...r this reason improper re pairs or incorrect removal and installation of the central computer could constitute an increased risk of accident and injury Never replace the central computer with a used c...

Page 221: ...e networks a call for assistance or an emergency call can be made only subject to the following prerequisites A mobile device with unlocked SIM card and sufficient call credit is connec ted to the mob...

Page 222: ...displays are available and before it is possible to run functions The duration of a system start depends on the functional scope of the Infotainment system and can also take longer than usual particul...

Page 223: ...vehicle functions The corresponding displays are shown on the screen of the display and operating unit and in some cases in the instrument cluster and head up display Capacitive colour screen TFT dis...

Page 224: ...ider for temperature 7 Touch slider for volume 8 Views current view is highlighted 9 Temperature display adjustment via 6 10 Scroll bar and marking for additional window 11 Control centre 12 Function...

Page 225: ...e current playback content is shown in an additional window Touch the scroll bar keep your finger on the screen and swipe it up or down to dis play the additional content To open the additional window...

Page 226: ...1 Touch a function button and keep your finger on the screen until the function button is visibly highlighted 2 Move the function button to the desired position and then take your finger off the scree...

Page 227: ...the tiles in the Infotainment system views to adapt the Infotainment system to your needs 1 Touch the tile and keep your finger on the screen until an additional window opens 2 To add functions to a...

Page 228: ...pen the sound settings System settings The following functions information and set ting options may be available in the system settings or or or Offline mode V2X communication Screen Time and date Lan...

Page 229: ...Dolby Laboratories All SiriusXM services require a subscrip tion See the SiriusXM Customer Agree ment for complete terms at www sir iusxm com US or www siriusxm ca Cana da All fees content and featur...

Page 230: ...voice control systems Command based voice control standard Here voice commands must follow a defined syntax in order to be recognised correctly e g Navigate to Town Street name House number You will...

Page 231: ...ing the voice control function Depending on the vehicle equipment you can start voice control using different methods Starting with voice speak the activation word page 229 Starting via multifunction...

Page 232: ...ID ID Ciao ID ID Hola ID Hallo ID Hallo ID Ol ID Cze ID ID ID Hej ID Merhaba ID Hello ID Troubleshooting Voice control does not react Voice control is not available in your lan guage Set the correct...

Page 233: ...ry FM dual tuner antenna diversity Combined station list FM DAB Combination of FM and DAB stations in one list Combined preset list Combination of all stations stored to station buttons in one list 36...

Page 234: ...selecting and storing stations Please refer to and on page 218 Selecting a frequency band or reception mode Before selecting a station you must first se lect a frequency band or reception mode Dif fe...

Page 235: ...dditional window in which the current playback con tent is displayed 1 Touch the SCAN function button to start the SCAN function The SCAN function starts and the cur rently set station is shown on the...

Page 236: ...order to receive traffic announce ments Activating the TP function In radio mode touch Radio and acti vate Traffic Programme TP OR in media mode touch Media and activate Traffic Programme TP Internet...

Page 237: ...media Dirty overheated or damaged data media may be unusable Observe the manufactur er s instructions Differences in the quality of data media from different manufacturers can interfere with media pla...

Page 238: ...h as media source Set up available streaming services Already set up streaming services will be displayed in the list of media sour ces with their own logo Symbols for categories and groups of media f...

Page 239: ...o the favourite are added to the current playback content Streaming services Depending on your equipment level and country you can select and use streaming services as a media source directly via the...

Page 240: ...ding on the country some Infotain ment functions can no longer be selected when the vehicle is travelling above a certain speed This is not a malfunction but simply a legal requirement WARNING Configu...

Page 241: ...ecommendation use your index finger Touch the map twice to zoom in on a par ticular position Reducing the map view Recommendation use your index and middle finger Touch the map twice with two fingers...

Page 242: ...The map displays symbols for traffic an nouncements and POIs e g filling stations when navigation data is available page 244 Display current position Align the map to north Display additional window w...

Page 243: ...iptions Slow moving traffic Traffic jam Accident Ice Road closed Risk of skidding Danger Road works Strong winds Navigation data Please refer to and on page 218 and at the start of the chapter on page...

Page 244: ...Starting route guidance Please refer to and on page 218 and at the start of the chapter on page 238 Depending on country and vehicle equip ment different functions are available for destination input...

Page 245: ...ch are suitable for desti nation input To enter a destination touch the desired position or location on the map You can start route guidance if map data is available at this location Destination input...

Page 246: ...be shown on the map 6 Touch an alternative charging station nearby on the map or in the list Details of the alternative charging sta tion are displayed 7 Touch Charge here OR touch Add as stopover The...

Page 247: ...hed Closing the additional window Touch a free area outside the additional window Functions in the additional window Display the selection on the map Add a stopover to the route guid ance Start direct...

Page 248: ...ol the telephone functions Sound is played back using the via the vehicle loud speakers You can connect up to two mobile devices to the Infotainment system simultaneously On ly one device is active an...

Page 249: ...ymbols may differ depending on Infotainment system Start call accept call or bring to fore ground End or reject call Opens the contact list Dial phone number Mute hands free system Hold call Start con...

Page 250: ...le device when switched on may interfere with sensitive technical and medical equipment possibly resulting in malfunction or damage to the equipment Pairing connecting and man aging Please refer to an...

Page 251: ...Infotainment system in order to use the functions of the mobile phone inter face If several mobile devices are connected to the Infotainment system you can switch between active and passive connection...

Page 252: ...harging function Please refer to and on page 218 Fig 124 Illustration stowage area with mat for wireless charging function The wireless charging function is dependent on the equipment level and is not...

Page 253: ...0 mm x 140 mm 3 15 in x 5 512 in in the stowage compartment with cover in accord ance with the specifications The cover can prevent distractions caused by the mobile device e g incoming messages The c...

Page 254: ...ails select the corresponding inbox at the top left of the screen The active inbox is displayed on the screen e g Text message 1 Touch 2 Touch the desired inbox Sending text messages 1 Touch and the T...

Page 255: ...touch a number from the list Editing a speed dial button 1 Press and hold the speed dial button un til the telephone book is opened 2 Touch a new contact from the telephone book If several phone numbe...

Page 256: ...they can nev er enter the airbag deployment zones while the vehicle is in motion Always keep stowage compartments closed while the vehicle is in motion Stowed objects must never cause pas sengers to...

Page 257: ...rows Push the luggage compartment cover out of the side holders lower arrows from be low Fitting the luggage compartment cover Push the luggage compartment cover into the side retainers from above Fig...

Page 258: ...ay have a height adjustable second luggage compartment floor Opening and closing the second luggage compartment floor To open grasp the handle Fig 127 1 and fold the rear part of the luggage com partm...

Page 259: ...the upper transverse rod together slightly and hook the second retaining hook into the opposite mount in the roof Let go of the transverse rod and check that both retaining hooks of the partition are...

Page 260: ...3 Hook one of the retaining hooks of the up per transverse rods into one of the mounts in the roof Fig 130 1 Press both ends of the upper transverse rod together slightly and hook the second retaining...

Page 261: ...e the partition only to the designated mounting points Luggage compartment equipment Fastening rings Fig 131 In the luggage compartment fasten ing ring There are fastening rings in the luggage com par...

Page 262: ...with a zip that can hold smaller items Hooking the luggage net flat on the luggage compartment floor Hook the hooks of the luggage net into the fastening rings Fig 132 2 The luggage net zip must face...

Page 263: ...eat backrest opening the load through hatch Fig 135 In the luggage compartment opening the load through hatch Depending on the vehicle equipment a load through hatch may be located behind the centre a...

Page 264: ...area when folding the load through hatch forwards and backwards The load through hatch has not been se cured properly if the red marking can still be seen on the locking indicator Al ways ensure that...

Page 265: ...icycles skis surfboards or boats safely Suitable accessories are available from your Volkswagen dealership Securing the roof bars and load carrier Mount roof bars on the roof railings accord ing to th...

Page 266: ...g or securing straps NOTICE When opening the boot lid take care not to let it hit the roof load Notes on use Please refer to and at the start of the chapter on page 262 Remove the roof carrier in the...

Page 267: ...and think ahead Accelerate carefully and gently Avoid abrupt and sudden driving and braking manoeuvres Take special care when overtaking Re duce your speed immediately if the trail er shows even the s...

Page 268: ...this purpose WARNING If the towing bracket is unsuitable or incor rectly fitted the trailer could become de tached from the towing vehicle This can cause serious accidents and fatal injuries Never fit...

Page 269: ...can cause injury and accidents Only use the ball coupling if it has clicked into place properly Ensure that no people animals or items are in the way of the ball coupling when it is swivelled in or o...

Page 270: ...n page 264 Trailer socket The electrical connection between the tow ing vehicle and the trailer requires a 13 pin trailer socket The pin assignment corre sponds to DIN ISO 11446 If the trailer has a 7...

Page 271: ...uipment is switched on in the trailer via the trailer socket the 12 volt vehi cle battery will discharge If the 12 volt vehicle battery charge level is low the electrical connection to the trailer wil...

Page 272: ...ler Please refer to and at the start of the chapter on page 264 Headlight adjustment Towing a trailer can raise the front end of the vehicle so that the dipped beam dazzles other road users Use the he...

Page 273: ...ectronic Stability Control ESC If trailer snaking is detected the trailer stabi lisation function automatically helps to re duce the trailer s motion using counter steer ing assistance Prerequisites f...

Page 274: ...7 16 5 inch E 357 mm 14 05 inch F 577 mm 22 71 inch G 994 mm 39 13 inch H 998 mm 39 29 inch Volkswagen recommends having the towing bracket retrofitted by a qualified workshop The cooling system may n...

Page 275: ...ge components is not visible in all cases Never touch dam aged components or allow jewellery or other metal objects to come into con tact with these components Never carry out work on the orange col o...

Page 276: ...ised qualified workshops with corresponding approval for this work NOTICE After an accident or after the underside of the vehicle has struck an obstacle the high voltage battery must be checked by app...

Page 277: ...injuries or death Under no circumstances remove the lid from the high voltage battery nor disassemble the high voltage battery 7 Incorrect handling of the high voltage battery can cause serious injur...

Page 278: ...onary air conditioning in good time to improve comfort and performance depending on vehicle equipment partic ularly at temperatures below 15 C page 127 NOTICE If the vehicle is parked for an extended...

Page 279: ...7 7 Lower battery charge limit minimum desired charge level of the high voltage battery page 277 8 Charging power as range increase The amount of range added during charging is displayed in km h or km...

Page 280: ...res and 40 at cool to cold outside temper atures Driving long distances a long range is re quired Upper battery charge limit 100 Lower battery charge limit a least 20 at mild to warm outside temperatu...

Page 281: ...end of charging Display address or geographical coordi nates Setting departure times tim er controlled charging If a stored charging location is available the high voltage battery can be charged for...

Page 282: ...ging power for your vehi cle Consult a Volkswagen dealership for fur ther information Residual current protection The vehicle is protected against DC residual currents DC residual current This prevent...

Page 283: ...r the local power supply is suitable for the ve hicle The signs are located on the vehicle s charg ing socket components of the local charging infrastructure charging station socket and on the chargin...

Page 284: ...agram The charging connector is locked automati cally The LED light unit charging process display on the charging socket blinks or flashes white Fig 145 1 page 284 Desired charging settings can be inp...

Page 285: ...he vehicle A sig nificantly higher charging power is ach ieved compared with AC charging Fig 147 Behind the charging socket flap at the rear right charging socket 1 Charging process display page 279 2...

Page 286: ...ket Fit the protective cap on the bottom con nection of the charging socket Fig 147 3 Close the charging socket flap so that it engages audibly Charging process display Please refer to and at the star...

Page 287: ...t is not possible to charge the high voltage battery DANGER High voltage components including the high voltage battery and the high voltage cables may be live and damaged The volt age of the high volt...

Page 288: ...g time Manually releasing the charg ing connector Please refer to and at the start of the chapter on page 279 Requirements for release The charging connector has been plug ged in correctly page 281 an...

Page 289: ...d by a quali fied workshop as soon as possible High voltage system fuse emergency cut out connection There is a fuse loop for the high voltage sys tem for use by emergency services directly next to th...

Page 290: ...compartment under the luggage compartment floor Fig 151 OR Please use the charging cable bag provided to stow the charging cable safely Hook the charging cable bag into one of the front fastening rin...

Page 291: ...to and at the start of the chapter on page 287 Fig 152 Charging cable for charging stations with alternating current AC The maximum charging current is 16 A or 32 A and depends on the infrastructure u...

Page 292: ...or mains sockets il lustration Fig 154 Warning lamp on the charging cable protection unit 1 Indicator lamp for plug and power sup ply 2 Indicator lamp for protection unit 3 Indicator lamp for vehicle...

Page 293: ...tion to the current status indicator Disconnect the charging cable from the mains and allow it to cool down If the charging current is switched off or reduced again without any discernible ex ternal h...

Page 294: ...ompart ment In a foam rubber holder under the luggage compartment floor page 255 In some models the luggage compartment may contain a loose box with the vehicle toolkit This enclosed vehicle toolkit i...

Page 295: ...Switch the ignition on and then off again Push the wiper lever up briefly Activating the service position via the exit menu The service position of the wiper blades can be activated for a limited per...

Page 296: ...e direction of the arrow Fig 157 1 Insert a new wiper blade with the same length and design onto the wiper arm Push it on until it engages Place the wiper arms carefully back onto the windscreen Chang...

Page 297: ...es can be sustained here Halogen bulbs are pressurised and could explode when they are being changed Change the defective bulb only once it has cooled down completely Never change a bulb unless you ar...

Page 298: ...ctions in the checklist and observe the general safety procedures NOTICE Always take care when removing or fitting lights to prevent damage to the paintwork or to other vehicle parts Changing the turn...

Page 299: ...em Never attempt to replace or repair fuses for the high voltage system Always have work performed by a qualified workshop WARNING Using unsuitable or repaired fuses and bridging an electrical circuit...

Page 300: ...g 160 2 Fuse table for fuses in the bonnet space Please refer to and at the start of the chapter on page 296 Fig 161 In the bonnet space fuse locations The table shows the fuse locations of the electr...

Page 301: ...he arrow until you hear it en gage F17 Right hand drive vehicle opening the fuse box in the dash panel Open the glove box and empty if necessa ry Reach behind the cover from the side and pull it backw...

Page 302: ...system control panel 20 amps ATO cigarette lighter sockets 15 amps ATO rear window wiper 30 amps MAXI rear window heat ing Fuse locations for vehicles with factory fitted towing bracket 25 amps ATO c...

Page 303: ...en NOTICE You can damage another location in the elec trical system by using a fuse with a higher amp rating Jump starting Introduction to the topic For technical reasons your vehicle may not be push...

Page 304: ...er and the manu facturer of the other vehicle NOTICE Please note the following in order to avoid considerable damage to the vehicle electrical system A short circuit can be caused if the jump leads ar...

Page 305: ...ct the other end of the red jump lead B to the positive terminal of the ve hicle battery providing assistance Fig 168 2 Connect one end of the black jump lead C to the jump start connection earth con...

Page 306: ...th drivers should be fa miliar with the technique required for towing Inexperienced drivers should not attempt to tow Make sure that no excessive pulling forces occur and take care to avoid jerking mo...

Page 307: ...f the hazard warning lights are switched on To do this operate the turn signal and main beam lever in the required direction while the igni tion is switched on The hazard warning lights will not flash...

Page 308: ...ficantly more force and also use more effort for steering Ensure that the tow rope is always taut Select the N position If the conditions for towing are not met the vehicle may be towed or pushed on i...

Page 309: ...e towing eye anti clockwise into the threaded hole and tighten as far as possible Fig 170 Use a suitable object to screw the towing eye fully and securely into the mounting After you have finished tow...

Page 310: ...nto the threaded hole and tighten as far as possible Fig 172 Use a suitable object to screw the towing eye fully and securely into the mounting After you have finished towing remove the towing eye by...

Page 311: ...g approval for this work Never damage change or remove the orange coloured high voltage cables or disconnect them from the high voltage network Never carry out work with cutting form ing and sharp edg...

Page 312: ...coolant expansion tank when the electric drive is hot Cool ant may spray out and cause serious burns and other injuries Slowly and carefully turn the cap on the coolant expansion tank anticlock wise...

Page 313: ...d tested fire extinguisher to hand NOTICE When refilling or replacing service fluids en sure that you pour the correct service fluids into the correct openings The use of incor rect service fluids cou...

Page 314: ...holder for bonnet stay Opening the bonnet Open the driver door and pull the release lever in the direction of arrow Fig 173 The bonnet is released from the lock carri er catch by spring force page 31...

Page 315: ...e wiper arms are flush to the windscreen and when they are switched off in order to avoid damage to the bonnet and the wiper arms Display Fig 177 On the instrument cluster display the bonnet is open o...

Page 316: ...ronment Spilt service fluids must be collected in suitable containers and dis posed of properly and in an environmentally responsible way Washer fluid Fig 178 In the bonnet space cap of washer fluid r...

Page 317: ...vehi cle to break down Vehicle occupants with inadequate winter clothing could then freeze to death as the heating will also no longer function Coolant and coolant additives can pol lute the environm...

Page 318: ...lant has been mixed with an unsuitable coolant additive The coolant must be changed as soon as possible if this is the case Failure to ob serve this warning can result in serious malfunctions or damag...

Page 319: ...above the top edge of the marked area Screw the cap closed tightly If in an emergency you do not have access to coolant with the required specification do not use any other coolant additive page 315 I...

Page 320: ...s possible and when safe to do so Deactivate the vehicle s drive system Allow the electric drive to cool down until the warning lamp goes out Check the engine coolant level at the cool ant expansion t...

Page 321: ...onents may partially conceal the brake fluid container If the brake fluid level cannot be read exactly please go to a qualified work shop The brake fluid level drops slightly during ve hicle operation...

Page 322: ...cedures and have access to the correct equipment service fluids and suitable tools Failing to carry out work cor rectly can cause serious injuries All work should be carried out by a qualified worksho...

Page 323: ...vate the vehicle s drive system after the 12 volt battery has been totally discharged replaced or after a successful jump start you may find that system settings time date personal conven ience settin...

Page 324: ...ositive cable and then the negative cable Various indicator lamps may light up after the 12 volt vehicle battery has been connected and the ignition is switched on They will go out if you drive a shor...

Page 325: ...ehicle bat tery in accordance with the relevant regula tions Electrolyte can pollute the environ ment Clean up any service fluid leak ages and dispose of them properly Troubleshooting Please refer to...

Page 326: ...12 volt vehicle battery The indicator lamp lights up yellow The fol lowing text message will be displayed Please have 12V battery checked Please visit workshop Fault in the connection between the vehi...

Page 327: ...ent that the tread peels off and the tyre bursts Always maintain the correct cold tyre pressure as specified on the tyre pres sure sticker page 332 Check the tyre pressure regularly when the tyres are...

Page 328: ...s Indicator also can dis play a malfunction in conjunction with the warning lamp If the Tyre Pressure Loss Indi cator is malfunctioning the warning lamp flashes for about a minute after the vehicle s...

Page 329: ...as possible and check all the tyres page 332 Different tyre pressures or tyre pres sures that are too low can increase wear on the tyres reduce vehicle stability and increase the braking distance Diff...

Page 330: ...larly when the tyres are cold and always keep to the specified value If the tyre pressure is too low it is possible that the tyre tem perature will increase to such an extent when driving that the tre...

Page 331: ...e and rim sizes de pending on the axle on which they are fitted The different wheels must not be swapped between the front and rear axles because this may also lead to the type approval for the ve hic...

Page 332: ...s Make sure that any new tyres pur chased have optimised rolling resistance page 130 Seek advice at a qualified workshop before purchasing new low rolling resistance tyres Volkswagen recommends using...

Page 333: ...ate must be stored in a safe place in the vehicle Wheel rims and wheel bolts Please refer to at the start of the chap ter on page 328 Wheel rims tyres and wheel bolts are match ed to the vehicle type...

Page 334: ...ted on rings must be carried out by a qualified workshop Volkswagen recommends us ing a Volkswagen dealership for this pur pose Tyre pressure Please refer to at the start of the chap ter on page 328 F...

Page 335: ...essure which is given on the side wall of the tyre WARNING Incorrect tyre pressure may cause the tyre to suddenly lose pressure or burst while the vehicle is in motion This can cause serious accidents...

Page 336: ...ning Worn tyres reduce the possibility of con trolling the vehicle well in normal and difficult driving situations and increase braking distance and the risk of skidding Tyre damage Please refer to at...

Page 337: ...vehicle The wheel alignment should be checked by a qualified workshop if tyres show excessive wear WARNING If you notice unusual vibration or the car pulling to one side while the vehicle is in motio...

Page 338: ...er of producing plant and specifications of the tyre manufacturer on size and characteristics 2213 Date of manufacture 22nd week in 2013 Information for the end user concerning comparative values for...

Page 339: ...1 bar US limitation for the maximum air pressure 10 M S or M S or Denotes winter tyres mud and snow tyres page 339 Stud ded snow tyres are labelled with an E after the S 11 TWI Indicates the position...

Page 340: ...d The direction of rotation must be ob served in all cases This guarantees the best possible running characteristics If however the tyre is fitted in the opposite direction to the tread pattern you mu...

Page 341: ...ns Winter and all season tyres lose their effec tiveness when the tread is worn down to a depth of 4 mm 3 16 inch The following applies when using winter tyres Observe any country specific legal re qu...

Page 342: ...g response Snow chains may be fitted only to the rear wheels They may be fitted only to the fol lowing tyre and wheel combinations Capacity of high volt age battery Tyre size Wheel rim 55 kWh 62 kWh 2...

Page 343: ...ng the centre wheel trim by turning To remove turn the centre wheel trim clockwise or anticlockwise until it is re leased from the rim Reach behind one of the ribs and pull off the centre wheel trim T...

Page 344: ...bcaps can become loose while the vehicle is in motion and en danger other road users Do not use damaged hubcaps Always ensure that the airflow to cool the brakes is not restricted or reduced This also...

Page 345: ...t with carrying out the procedure If not seek expert assistance Always use suitable and undamaged tools to change the wheel Always switch off the electric drive via the ignition and move the selector...

Page 346: ...ece wheel bolts Two piece wheel bolts must be used for the vehicle With two piece wheel bolts the ball seat is loosely connected to the head Single piece wheel bolts may not be used If you are not sur...

Page 347: ...lts or the threads of the wheel hubs This could cause them to loosen while the vehicle is in motion even if the required torque setting is used Never loosen the bolts on wheel rims with bolted on ring...

Page 348: ...ltaneously continue to crank the claw up until it is in position around the vertical rib under neath the vehicle Fig 194 11 Crank the jack further until the wheel is just clear of the ground WARNING I...

Page 349: ...ew in all the other wheel bolts in clock wise direction and tighten them slightly Lower the vehicle with the jack Use the box spanner to tighten all the wheel bolts securely in a clockwise direc tion...

Page 350: ...lated at the road side Please note the following steps in or der to reduce the risk of serious injuries Stop the vehicle as soon as possible and when safe to do so Park the vehicle at a safe distance...

Page 351: ...set The breakdown set consists of the following items Fig 197 1 Sticker with the maximum permitted speed max 80 km h or max 50 mph 2 Tyre sealant tube with plug 3 Tyre filler bottle 4 Spare valve core...

Page 352: ...hazard warning lights and set up the warning triangle page 66 Observe any legal requirements 5 Check whether the puncture can be re paired with the breakdown set page 348 6 Remove any items of luggag...

Page 353: ...yre again If the required pressure still cannot be reached the tyre is too badly damaged The tyre cannot be sealed with the break down set Do not drive on Seek expert as sistance Disconnect the air co...

Page 354: ...ure loss of control of the vehicle accidents serious injuries and death Do not carry on driving if the tyre pres sure is 1 3 bar 19 psi 130 kPa or lower after driving for 10 minutes Seek expert assist...

Page 355: ...Volkswa gen dealership will inform you about the documentation process for service work Service work The following information is documented in the digital service schedule by your Volkswa gen dealer...

Page 356: ...llowing components depending on the vehicle equipment Active combi filter Air Care active combi filter The service advisor at your qualified work shop will be pleased to advise you on wheth er your ve...

Page 357: ...ible to have servicing work car ried out in between the displayed scheduled service events The scope of service is subject to change for technical reasons e g continuous further de velopment of compon...

Page 358: ...e toxic and highly flammable NOTICE Soiling with aggressive and solvent based in gredients can cause irreparable damage to the vehicle equipment even if left for only a short time e g on seat padding...

Page 359: ...should be protec ted again using a good preservative wax Even if a preservative wax is applied regularly in the automatic car wash Volkswagen rec ommends protecting the vehicle paintwork at least twic...

Page 360: ...residue or cos metics Repair minor paint damage with a touch up pen Refer to the vehicle data sticker for the paint code page 387 Consult a qualified workshop in the event of damage to surfaces with m...

Page 361: ...ther information Damaged protective paint coating repair immediately with a touch up pen If nec essary go to a qualified workshop Brake dust use Volkswagen Genuine Wheel Rim Cleaner 000 096 304 WARNIN...

Page 362: ...r with solvents wax polish shoe cream stain removers or similar Further information For grease based soiling e g oil remove fresh stains with an absorbent cloth Treat special soiling with Volkswagen G...

Page 363: ...ers and coolant spray Do not switch on the seat heating to dry the seats Do not use washing paste or fine deter gent solutions Avoid getting the seat wet In the event of uncertainty contact a Volkswag...

Page 364: ...mponents fitted that do not serve to control the vehicle itself must bear the mark manufacturer decla ration of conformity in the European Union Such devices include refrigerator boxes com puters and...

Page 365: ...t be replaced Repairing the crack can lead to mal function or functional faults in the equip ment After changing the windscreen the camera and sensors must be adjusted and calibrated by a qualified wo...

Page 366: ...ed The consequence may be that in the event of an accident the airbag inflates incorrectly or does not inflate at all Regulations must be observed to ensure that the effectiveness of the airbags is no...

Page 367: ...suitable bracket or stow it in a stor age compartment so that it cannot slip around e g in the centre console Two way radios Observe legal requirements and the manu facturer s operating instructions f...

Page 368: ...charge for parts and labour by any Volkswagen dealership The warranty does not cover the following Damage caused by external influence or insufficient care Imperfections on the body or paintwork which...

Page 369: ...in a workshop Legal requirements for the disclosure of data If legal requirements exist Volkswagen is ob liged to disclose data stored at Volkswagen to the extent required to government agen cies in...

Page 370: ...ions in this owner s manual will no longer match the original functions Volkswagen recommends having any reprogramming en tered into the digital service schedule by a Volkswagen dealership or qualifie...

Page 371: ...rd party services If you are able to use online services provided by a party other than the manufacturer these services are the sole responsibility of the pro vider in question and are subject to this...

Page 372: ...t monitoring obliga tions Volkswagen is entitled to use the data for field monitoring and also for research purposes and quality improvements For re search purposes Volkswagen makes the data available...

Page 373: ...and risk free opera tion always have the air conditioning sys tem serviced by trained specialists NOTICE Never repair the air conditioning system s evaporator using spare parts taken from older vehic...

Page 374: ...ys radio remote controls and used batteries contained in them must not be dis posed of with household waste This is indi cated by the symbol Dispose of electronic devices and batteries at a collection...

Page 375: ...ertificate of destruction will be issued to show that the vehicle has been disposed of correctly and in an environ mentally responsible way End of life vehicles can be returned free of charge provided...

Page 376: ...the event of an accident WARNING Risk of severe and fatal injuries Do not travel with people in the luggage compartment Observe the safety notes and informa tion regarding the luggage compartment and...

Page 377: ...in dashboard module instrument cluster 17101001 17101002 17101010 17101021 17101022 17101023 17101031 17101032 17101033 17101034 17101041 17101042 17101043 17101051 17101052 17101053 17101054 1710105...

Page 378: ...525 AE 2K5 035 525 L 2K5 035 525 M 2K5 035 525 Q 2K5 035 525 T 2K5 035 526 AA 2K5 035 526 AB 2K5 035 526 AC 2K5 035 526 AD 2K5 035 526 AE 2K5 035 526 AF 2K5 035 526 L 2K5 035 526 M 2K5 035 526 Q 2K5 0...

Page 379: ...920 461 005 920 481 002 920 481 003 920 481 004 920 481 012 920 481 013 920 481 014 920 554 001 920 554 002 920 554 003 920 554 004 920 611 001 920 611 002 920 611 011 920 611 012 920 615 001 920 615...

Page 380: ...GSM 900 uplink 880 915 MHz downlink 925 960 MHz 2 W GSM 1800 uplink 1 710 1 785 MHz downlink 1 805 1 880 MHz 1 W WCDMA FDDI uplink 1 920 1 980 MHz downlink 2 110 2 170 MHz 0 125 W WCDMA FDDIII uplink...

Page 381: ...te GSM 850 824 849 MHz GSM 900 880 915 MHz 2 W GSM 1800 1 710 1 785 MHz GSM 1900 1 850 1 910 MHz 1 W EGPRS 850 824 849 MHz EGPRS 900 880 915 MHz 0 5 W EGPRS 1800 1 710 1 785 MHz EGPRS 1900 1 850 1 910...

Page 382: ...e approved and permitted ac cording to European Directives 12 Vietnam 13 Ukraine 14 Paraguay 15 Zambia 16 Brunei 17 Belarus The manufacturer hereby declares that the following radio systems are in com...

Page 383: ...mo de esta es do mesmo tipo e n o pode causar interfer ncia a sistemas operando em car t er prim rio 00939 19 06673 01812 19 05364 01814 19 05364 02450 17 02010 02452 17 02010 02992 14 06673 03563 17...

Page 384: ...SDPPI 2018 PLG ID 7708 57687 SDPPI 2018 PLG ID 7708 58206 SDPPI 2018 PLG ID 5834 62361 SDPPI 2019 PLG ID 8837 PLG ID 4334 58849 SDPPI 2018 60924 SDPPI 2019 61642 SDPPI 2019 62637 SDPPI 2019 62638 SDPP...

Page 385: ...T 2019 09 04 2019 MR 19339 ANRT 2019 09 04 2019 MR 19768 ANRT 2019 2019_05_15 MR 19769 ANRT 2019 2019_05_15 MR 20859 ANRT 2019 11 09 2019 MR 21807 ANRT 2019 23 12 2019 Mauritius TA 2018 0084 TA 2019 0...

Page 386: ...9 N3688 18 N4975 17 South Africa TA 2013 2465 TA 2014 1783 TA 2016 501 TA 2016 820 TA 2016 2759 TA 2016 3407 TA 2016 3539 TA 2017 2824 TA 2018 2868TA 2018 5159 TA 2019 115 TA 2019 582 TA 2019 583 TA 2...

Page 387: ...or modifica tions not expressly approved by the party responsible for compliance may void the FCC authorization to operate the equip ment This device complies with Part 15 and Part 18 of the FCC Rules...

Page 388: ...w volkswagen com generalinfo 2 United Arab Emirates TRA REGISTERED No DEALER No ER49719 16 DA0062437 11 ER50430 16 ER53878 17 DA44932 15 ER54754 17 DA0043253 10 ER55421 17 DA36758 14 ER61136 18 DA4006...

Page 389: ...ovided on the safety certificate safety compliance label on the B pillar on the driver side page 389 Performance figures The values apply only for optimum road and weather conditions The performance f...

Page 390: ...turer 5 VIN index per model year 2019 2020 2021 2022 6 Production location manufacturing plant Volkswagen Chattanooga Plant WVW WVG 1VW 3VW XW8 MFB 3H 5T 6R AC BV CB CA K L M N C Volkswagen Bratislava...

Page 391: ...plate Safety certificate Fig 203 Safety certificate illustration Fig 204 Safety certificate illustration A safety certificate on the door pillar in the driver door shows the following information Vehi...

Page 392: ...n vary due to different tyre and wheel sizes additional equipment different model versions retrofitted accesso ries and for special vehicles Key to Fig 206 A Front track 1 587 mm 1 597 mm Rear track 1...

Page 393: ...ht rating kg 1 110 1 120 Gross rear axle weight rating kg 1 420 Maximum trailer weight braked gradients up to 12 kg 1 000 Maximum trailer weight braked gradients up to 8 kg 1 200 Maximum trailer weigh...

Page 394: ...maximum kW 150 Engine code EBJA Engine Permanent magnet synchro nous motor Maximum torque Nm 310 Maximum speed km h 160 Kerb weight kg 2 049 2 209 Gross vehicle weight rating kg 2 660 Gross front axle...

Page 395: ...signals EBD Electronic brake pressure distribution EBS Electromechanical brake servo ECE Economic Commission for Europe Europ ische Wirschaftskommission EDGE Enhanced Data Rates for GSM Evolution tec...

Page 396: ...ber Identity Module SPP Serial Port Profile serial data transmission via Bluetooth TCS Traction control system TIN Tire Identification Number tyre identification number TP Traffic Programme in radio m...

Page 397: ...le front seat 95 Head restraints 99 Headlight range 109 Massage function 102 Mechanically adjustable front seat 94 Memory function 101 Steering wheel 92 Adjusting playback volume 226 Advanced main bea...

Page 398: ...file selection 143 Dynamic Road Sign Display 25 Electronic brake pressure distribution EBD 190 Electronic differential lock EDL 190 Electronic Stability Control ESC 190 191 Emergency Assist 171 Lane c...

Page 399: ...system Malfunction 134 Brakes 189 Brake fluid 318 Brake fluid level 319 Brake pads 131 134 Brake support systems 189 Changing the brake fluid 319 Electromechanical brake servo 190 Electronic parking b...

Page 400: ...ays 291 Operation 290 Overheating 291 Setting the charging current 291 Status indicators 290 Charging connector Current identification 281 Lever for manual release 286 Manual releasing 286 Unlocking 2...

Page 401: ...ows 90 Convenience functions Reprogramming 368 Convenience opening Windows 90 Convenience turn signal 102 Conversions 362 370 Coolant 315 Checking the coolant level 316 Filler opening 316 Refilling 31...

Page 402: ...system 181 Service interval display 30 Speed limiter 147 Speed warning 23 Travel Assist 169 Warning and information messag es 23 Displays screens Cleaning and care 359 Disposal Airbag system 373 Belt...

Page 403: ...immobiliser 139 Electronic parking brake 177 Electronic Stability Control ESC 190 191 Email 251 Emergency 66 Breakdown 66 Checklist 66 Fire extinguisher 68 First aid box 68 First aid pack 68 Hazard wa...

Page 404: ...usting 94 Function buttons Area View 182 Manoeuvre braking 181 Park Distance Control 181 Parking systems 181 Rear view camera system 181 Fuses 296 Changing 300 Colour coding of fuses 301 Detecting a b...

Page 405: ...Switching off the ignition 137 Switching on the ignition 137 Immobiliser 139 Indicator lamp Active charging process 284 Charging active 282 Charging connector plugged in 283 Electromechanical brake se...

Page 406: ...tem limits 172 Troubleshooting 174 Lane keeping system Lane Assist 165 Displays 167 Switching on and off 166 System limits 165 Troubleshooting 167 Leatherette Cleaning and care 359 Leaving the vehicle...

Page 407: ...s 227 Massage function 102 Maximum trailer weight Loading a trailer 269 Media Favourites 236 Playing 236 Selecting source 236 Setting up streaming services 237 Streaming services 237 Using streaming s...

Page 408: ...of the navigation map 239 New tyres 329 Noises Brake support systems 192 Notes on driving 129 Number of seats 34 O Odometer see View summary 18 Old tyres 329 On board diagnostic system OBD 367 Oncomin...

Page 409: ...system 45 Autonomous Emergency Braking Front Assist 46 Displays 47 Driving profile selection 47 Emergency Assist 46 Malfunction 47 Problem solving Charging time changes fast charg ing 286 Front Assist...

Page 410: ...Control 181 Seat belt height adjuster 44 Seat belt routing 42 Seat belts 36 Belt retractor 44 Belt status display 37 Belt tension limiter 44 Belt tensioner 44 Buckle up request 37 Checklist 41 Cleani...

Page 411: ...ares 362 Special features Infotainment system 371 Speed index 338 Speed limiter 147 Displays 147 Operating 148 Troubleshooting 148 Speed limiter with predictive control 149 Activating 150 Operation 15...

Page 412: ...Know how contacts 252 Know how telephone book 252 Switching off 248 Text message 251 Things to note Android Auto 213 Car wash 356 Component protection 372 Hand wash 356 High pressure cleaner 356 Towin...

Page 413: ...ecuperation fault 142 Brake fluid level too low 319 Brake servo 191 Brake support systems 191 Brake system 134 Car2X communication 200 Central locking 75 Coolant indicator lamp 318 Coolant temperature...

Page 414: ...battery 324 Vehicle battery 12 volt low charge lev el 324 Vehicle battery 12 Volt replacing the 12 volt battery 324 Vehicle battery 12 volt vehicle will not restart 323 Vehicle key not recognised 140...

Page 415: ...aintwork 356 Windows 359 Winter conditions 356 Wiper blades 293 Wooden trims 359 Vehicle data sticker 389 Vehicle functions Online 205 Vehicle identification number 387 389 Displaying 29 Position 388...

Page 416: ...damage 329 Changing a wheel 343 Embedded foreign bodies 334 Handling wheels and tyres 329 Identification 336 Low profile tyres 338 New tyres 330 Old tyres 329 Replacing tyres 330 Rotating wheels 329...

Page 417: ...per blades Changing 293 Cleaning and care 293 Wipers 112 Folding back wiper arm 293 Function 113 Heated washer jets 113 Lifting wiper arm 293 Rain and light sensor 114 Service position 293 Wiper lever...

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