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Station User Guide

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Contents

About This User Guide

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1

911 Alert...................................................................................... 2
Account Codes ......................................................................... 3

Using Account Codes...................................................... 3
Verified Account Codes.................................................. 3
Account Codes - Traveling COS (Verified) ............... 4

ACD/UCD .................................................................................... 5

ACD Call Factor ................................................................. 5
ACD Call Qualifier ............................................................. 5
ACD CIQ Display Button................................................. 5
ACD Help ............................................................................. 6
ACD Member Status........................................................ 7
ACD Overflow Available/Unavailable ....................... 8
ACD Login/Logout........................................................... 8
ACD Supervisor Display ................................................. 9
ACD Supervisor Login/Logout .................................... 10
ACD/UCD Available/Unavailable................................ 11
ACD Calls In Queue Status Display............................. 11
UCD Calls In Queue Display.......................................... 12
UCD Available/Unavailable Mode.............................. 13
UCD Overflow Station Forward................................... 13

Answering Machine Emulation .......................................... 14

Notification Methods ...................................................... 14

Attendant Features................................................................. 16

Attendant Clear Alarm.................................................... 16
Attendant CO Line External (Off-Net) Forward ..... 16
Attendant Custom Message......................................... 17
Attendant Day/Night/Special ...................................... 18
Attendant Directory List Programming ................... 19
Attendant Disable Outgoing CO Line....................... 22

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Summary of Contents for Digital telephone

Page 1: ...Station User Guide Including Attendant Features...

Page 2: ......

Page 3: ...Vodavi Telephone Systems Station User Guide December 2002 Issue 1 P N IN3152 00...

Page 4: ...ranted to be true in all cases XTS infinite and DVXPlus are registered trademarks of VODAVI Technology Inc mlj 2002 Issue Release Date Changes 1 0 12 02 Initial Release LIFE SUPPORT APPLICATIONS POLIC...

Page 5: ...6 All Calls 9 Busy No Answer 7 No Answer Off Net 8 Busy 3 Dial station number where calls are to be forwarded Confirmation tone sounds 4 Replace handset or press ON OFF button ESTABLISHING A CONFERENC...

Page 6: ...t to select a name as follows Press to scroll up to next entry or Press to scroll down to previous entry 4 Press the SPEED button at the desired name to automatically dial the destination station or o...

Page 7: ...calls on hold and to retrieve held calls 10 MICrophone Used to talk with other party without using the handset PAGE MENU 1 ABC 2 TUV 8 PRS 7 MNO 6 JKL 5 GHI 4 DEF 3 WXY 9 0 ON OFF HOLD t VOLUME s MIC...

Page 8: ...o access group 6 16 press the PG DOWN Mkey Hunt select the desired Hunt group 1 5 To access groups 6 8 press the PG DOWN Mkey Press Then select PAGE INTERNAL the desired Page Zone ALL Call or Zones 1...

Page 9: ...n Logout 8 ACD Supervisor Display 9 ACD Supervisor Login Logout 10 ACD UCD Available Unavailable 11 ACD Calls In Queue Status Display 11 UCD Calls In Queue Display 12 UCD Available Unavailable Mode 13...

Page 10: ...34 Call Park Personal 34 Call Park Station 35 Call Park System 36 Call Pickup 37 Directed Call Pickup 37 Group Call Pickup 38 Call Transfer 39 Executive Secretary Transfer 39 PBX Centrex Transfer 39...

Page 11: ...6 Flash Key on Intercom 56 Flexible Button Programming 57 Group Listening 58 Headset Mode 58 Intercom 60 Using an Intercom Button 60 Answering an Intercom Call 61 Intercom Transfer 61 Intercom Calls 6...

Page 12: ...Time Entry Messages 79 Scrollable Canned Messages 81 Personal Messages Flexible Button 82 PBX Centrex Codes on a Flex Button 83 Release Button 83 Redial 83 Last Number Redial 83 Save Number For Redial...

Page 13: ...oups 98 Retrieving Voice Messages 98 Voice Mail Transfer with ID Digits 98 Voice Mailbox Button 99 Voice Mail Group Button 99 Voice Mail Group Access 99 Voice Mail One Touch Recording 100 Volume Contr...

Page 14: ...an be seen in a single glance When they are used as CO PBX Centrex buttons line status is easily monitored The integrated speakerphone offers call announce with hands free intercom and a hot keypad th...

Page 15: ...age or to access voice messages 10 FWD Key Used to forward your calls to another station or voice mail 11 FLASH Key Used to end an outside call and to restore dial tone without hanging up receiver 12...

Page 16: ...viii Station User Guide 8 Button Executive Telephone 11 12 2 3 4 6 5 7 9 8 13 10 1...

Page 17: ...ccess speed dialing save number redial and last number redial This button also is used to access flex button programming 7 MUTE Key Used to activate deactivate MUTE function When activated the party o...

Page 18: ...nd last number redial This button also is used to access flex button programming 5 MUTE Key Used to activate deactivate MUTE function When activated the party on other end cannot hear you 6 ON OFF Key...

Page 19: ...y EXCEPTION When the Soft Key symbol is also present use of either a preprogrammed button or a Soft Key is permitted Flexible Numbering This feature allows the system numbering plan to be modified as...

Page 20: ...additional 911 call information in the stored list Once a station user or attendant views the information for all 911 calls in the system list LEDs at all stations will change to a solid red indicatio...

Page 21: ...t code must be entered prior to dialing the outside number 3 Dial 9 or CO Access code A dial tone will sound 4 Dial the desired number Verified Account Codes Prior to placing an outside line call 1 Pr...

Page 22: ...account code intercom dial tone is returned Otherwise an error tone is presented 3 Access an outside CO line or dial the LCR code and then dial the desired number SINGLE LINE TELEPHONE To enter an Ac...

Page 23: ...use a flexible button 580 550 565 FFF FFF Call Factor to enter the factor average call duration This formula is used to calculate the average call duration Place in Queue Call Factor Number of Agents...

Page 24: ...n tone to the supervisor s keyset speaker A Help message will take precedence over other messages The supervisor can clear the message by pressing their HELP button At the time the supervisor receives...

Page 25: ...ng the station number where the agent is logged in N Not Equipped U Unavailable D Do not Disturb B Busy on a call O Out of service A Available NOTE If an Agent makes a call while out of service their...

Page 26: ...1 Dial LOGIN CODE 572 on the dial pad followed by the desired ACD group number 5XX or 2 Enter your four digit AGENT ID code 0000 9999 The LOGIN flexible button LED will light steady and a confirmation...

Page 27: ...ill only light for the ACD group that is assigned to that button To log out of an ACD Secondary Group Dial LOGOUT CODE 581 on the dial pad or Press the preprogrammed LOGOUT flexible button The LOGIN f...

Page 28: ...4 digit SUPERVISOR ID code 0000 9999 The LOGIN flexible button LED will light steady and a confirmation tone will sound to verify the login process If active an ACD login event will also be sent to th...

Page 29: ...lls In Queue Status Display There are two methods for stations not assigned to the ACD Group to monitor the ACD Calls In Queue Status Display First Method From an idle key telephone 1 Dial 567 on the...

Page 30: ...Display From an idle display key telephone 1 Dial 567 followed by the UCD group number 55X or Press the preprogrammed flexible button The ON OFF button LED will light steady This idle display prompts...

Page 31: ...ABLE UNAVAILABLE button UCD Overflow Station Forward An enhancement allows UCD calls reaching the Overflow Station to call forward to another station 1 Lift the handset or press the ON OFF button 2 Pr...

Page 32: ...s are controlled by the type of flexible button assigned on the telephone The preprogrammed button type defines the operation mode 654 0 Ring Mode 654 1 Spkr Mode An incoming CO call rings at a statio...

Page 33: ...x To leave caller in VM and turn off speaker Press the ON OFF button and continue to listen to message being left without taking action at the keyset After the VM message is left the preprogrammed but...

Page 34: ...Line External Off Net Forward To activate off net forwarding 1 Dial 603 on the dial pad or 2 Press the preprogrammed CO OFF NET FORWARD button 3 Dial the CO group access code of group to be forwarded...

Page 35: ...dial pad keys as shown Up to 24 alphanumeric characters may be entered represents 48 digits Characters display when entered Attendant must go idle after programming a message before another message m...

Page 36: ...LED flashes The DND button by default or Soft Key acts as a rotary in this manner starting in the Day mode Night mode and Special mode When one Attendant activates this mode other Attendant stations D...

Page 37: ...edit and erase names in the Directory List for stations or speed dial numbers To modify the Directory List 1 Enter the desired 3 digit Directory List number 000 199 or dial to scroll up next entry or...

Page 38: ...anged name 7 Press HOLD then use or to scroll to next entry or Hang up to end programming To clear an entry 1 Select the desired entry 2 Press the TRANS button then press FLASH 3 Press SPEED a confirm...

Page 39: ...th an existing Table entry skip to Step 4 2 Press TRANS 3 Dial three digit Local Number Name Translation Table number 600 799 that represents the desired telephone number 4 Press MUTE 5 Use the keys o...

Page 40: ...al pad to enter the name up to 24 characters may be entered The display updates as the name is entered 6 Press SPEED when finished Confirmation tone sounds and the display updates 7 Press HOLD then us...

Page 41: ...To call a station in Do Not Disturb mode Press the preprogrammed ATTN OVERRIDE button The station is signaled with a Camp On tone Attendant Setting Time and Date System Time Date must be set by the f...

Page 42: ...9999 3 Dial telephone number 4 Press SPEED 5 Hang up Speed Dial Options To use the following speed dial options enter as shown Initiate a Pulse To Tone Switchover Press TRANS during number entry Inse...

Page 43: ...the second Attendant s station If the second Attendant places their phone in unavailable the third Attendant will receive recalls and dial 0 calls To deactivate Unavailable Mode As the first programme...

Page 44: ...s A confirmation tone will sound and music is audible through the speaker 2 Press Volume Bar to change the volume The LCD displays To deactivate Background Music 1 Dial 632 again or press BGM flexible...

Page 45: ...l then be signaled If your station is busy when signaled an automatic MSG will be placed at your phone Only one Call Back request can be left at a station the second request will leave a message wait...

Page 46: ...tone will sound After a button is assigned and that station receives a call 1 You will receive audible and or visual indications after a programmable period of time an internal ring tone and or the s...

Page 47: ...of calling party YYYYYY Specific CO Line type being used e g PRI 23 HH MM SS Amount of time on the call SINGLE LINE TELEPHONE This feature can cover SLT extensions however an SLT cannot perform the c...

Page 48: ...g condition code 6 All Calls 8 Busy 7 No Answer 9 Busy No Answer or Use the applicable Soft Key s ALL FWD N A FWD BSY FWD or B NA FWD option 2 Press the DSS button of desired station or Dial the desir...

Page 49: ...Off Net Call Forwarding 1 Lift the handset or press the ON OFF button 2 Press the FWD button or dial 640 on the dial pad 3 Dial on the dial pad Dial the speed bin number 9000 9019 or 9020 9999 that c...

Page 50: ...Follow Me Forward code 642 on the dial pad 3 Dial station number of the station from which forwarding is desired 4 Dial the appropriate forwarding condition code 6 All Calls 8 Busy Off Net 7 No Answe...

Page 51: ...ree or four digit destination number where calls are to be forwarded System Speed Bin off net only Station Voice Mail ACD UCD or Hunt Group A confirmation tone sounds five seconds later a dial tone is...

Page 52: ...e loop button to retrieve the parked call To park a call while connected to an outside line 1 Press the TRANS button The caller is put on Exclusive Hold 2 Dial the Personal Park location 438 on the di...

Page 53: ...d flexible button 3 Dial 439 A confirmation tome sounds To use Call Park Station while connected to an outside line 1 Press the TRANS button 2 Dial 439 XXX XXX station number or 1 Press the TRANS butt...

Page 54: ...ls a code followed by their station number to retrieve the call To consult page or call an internal party while connected to an outside line 1 Press the TRANS button or press the CALL PARK flexible bu...

Page 55: ...ng location 430 to 437 where call was parked Call Pickup A station can pickup a call ringing to any specific unattended station by using the Directed Call Pickup procedure A station can pickup a call...

Page 56: ...ON OFF button 2 Dial 0 on the dial pad or Press preprogrammed PICKUP button to answer call SINGLE LINE TELEPHONE To use Group Call Pickup 1 Lift the handset 2 Dial 0 You will be connected to the inco...

Page 57: ...tary station you can signal the Executive that is busy or in DND by using the Camp On feature PBX Centrex Transfer While connected to an outside line PBX Centrex 1 Press FLASH The transfer dial tone w...

Page 58: ...ignaling according to the selected intercom H T P mode 1 Answer the intercom and receive the transfer notice 2 Press OUTSIDE LINE or flashing LOOP button on hold Transfer Search When attempting to loc...

Page 59: ...n 2 When the called extension begins to signal hang up to transfer the call the Recall Timer start 3 Replace the handset or press the ON OFF button Caller ID Display Caller ID Display Answered Calls T...

Page 60: ...e may be accessed from any display telephone to review unanswered calls Only an Attendant station s can delete an entry from this table To start the review process at the beginning of the table Dial 6...

Page 61: ...D displays the number of the caller and the bottom line of the LCD displays the name Calling Forward Override The Call Forward Override feature allows a user to reach a busy station that is call forwa...

Page 62: ...dial pad 2 Dial the extension number or Press the DSS button of desired station call connects to the station in a handsfree mode Calling Station Tone Mode Override This feature enables a calling stat...

Page 63: ...on the appropriate line To alert a busy station of your call 1 Press the CAMP ON button or Use the Soft Key s CAMP ON option The called station will receive one burst of ringing 2 When the called par...

Page 64: ...To answer a call that is waiting while on a CO line call 1 Receive Camp On warning tone through the handset 2 Choose desired call hang up on present call and take new call or ignore Camp On signal CO...

Page 65: ...nswer a queue If you hear ringing and an outside line of the line group or a LOOP button you queued onto is rapidly flashing 1 Lift the handset or press the ON OFF button 2 Press the flashing OUTSIDE...

Page 66: ...erence button by using feature code 624 To establish a Conference 1 Lift the handset 2 Select an intercom station or dial desired outside party 3 When called party answers press the CONF button 4 Add...

Page 67: ...a warning tone before the other parties are dropped To re enter a Conference When the controller re enters the conference the disconnect timer is reset 1 Lift the handset to re enter a monitored confe...

Page 68: ...on hold 3 Dial the number of the internal station you wish to add 4 When that station answers briefly depress and release the hookswitch again All three parties will be connected To set up a Conferenc...

Page 69: ...Dial By Name code 6 on the dial pad or Press the preprogrammed DIAL BY NAME flexible button 2 Dial the person s last name on the keypad as shown Example To search for the name BROWN press 2 7 6 9 6 Wh...

Page 70: ...scroll through the list either forward or backwards Directory Dialing may also be used to transfer a call from one station to another To view the Directory List 1 Dial the Directory List dial code 68...

Page 71: ...en the desired name displays on the LCD press the SPEED button to automatically dial the destination station or outside phone number via speed dial If there are no names in the Directory List beginnin...

Page 72: ...destination station 4 Hang up to complete the transfer SINGLE LINE TELEPHONE Not applicable Do Not Disturb To activate Do Not Disturb Press preprogrammed DND button button lights steady or Use the Sof...

Page 73: ...NDbutton whileyouareoff hookand connectedtoaCOlineorintercomcall TheDNDbuttonLED will light and off hook tones at your station are cancelled To cancel One time Do Not Disturb Replace the handset The D...

Page 74: ...one is presented to all parties prior to cut thru 2 Replace the Executive station handset to terminate the override Flash When connected to an outside line Press FLASH to disconnect the outside line a...

Page 75: ...use speed bin dialing 1 Press SPEED twice 2 Press the button to be programmed must be programmed in database as a flexible button 3 Press the SPEED button 4 Dial the speed bin number A confirmation to...

Page 76: ...eard on the digital station s speaker The speakerphone microphone is muted while the handset is off hook To deactivate Group Listening While off hook press the ON OFF button Headset Mode A modular hea...

Page 77: ...rogrammed HEADSET MODE button or Use the Soft Key s HEADSET option when in an idle condition The LED will extinguish SINGLE LINE TELEPHONE Not applicable While Headset mode is active the ON OFF button...

Page 78: ...or reminder ring and their intercom button LED starts flashing at the incoming CO line rate This indicates an incoming intercom call 2 The called station can place the current CO call on hold by pres...

Page 79: ...e bursts of tone and a one way announcement The calling party cannot hear conversations in progress Lift the handset or press the ON OFF button to answer or Press the H T P button to the H mode to ans...

Page 80: ...connected Intercom Calls To place an Intercom Call 1 Press the DSS button of the party to be called if programmed at your phone or Dial the extension number You will hear ringing if the called station...

Page 81: ...press the ON OFF button to answer or Press the H T P button to the H mode to reply In the H mode No LED you will hear three bursts of tone and an announcement Reply handsfree or lift the handset for p...

Page 82: ...he telephone will recognize the ATD and accept digits after the command ATH or ATHX X 0 or 1 Modem On Hook Off Hook Command ATH or ATH0 will force the telephone to go to the on hook state from its cur...

Page 83: ...button to save the desired entries SINGLE LINE TELEPHONE Not applicable Last Number Redial The Last Number Redial LNR feature permits the automatic redialing of the last telephone number dialed on an...

Page 84: ...If you preselect a line before activating LNR the preselection will override the line used originally SINGLE LINE TELEPHONE Not applicable LCR Operation To place an outside call when LCR is enabled i...

Page 85: ...ey A station not having a direct appearance for a CO line will receive incoming CO calls and transferred CO calls under the LOOP button Only one call at a time can be connected to a keyset on the LOOP...

Page 86: ...e VMID number A confirmation tone will sound If an error is made during entry an error tone will sound Example The numbers 4606037 represents a voice mail button group 1 for VMID 6037 that is in the s...

Page 87: ...or press the ON OFF button 2 Dial the desired intercom station 3 Press the MSG button or use the Soft Key s MSG option A confirmation tone will sound The called party s MSG button will flash slowly 4...

Page 88: ...dset 1 Lift the handset 2 Dial 663 The station that left message will ring Modem Voice Mail Modem Access You can program Vodavi voice mail systems other than MiniVoice or PathFinder using the telephon...

Page 89: ...call termination Name In Display Every extension Key or SLT has the capability to program your name so that people using display telephones will see your name instead of your station number To create...

Page 90: ...epress the hookswitch and release to complete the programming process To erase your name 1 Dial 690 on the dial pad 2 Briefly depress the hookswitch and release to erase Night Service To enter Night S...

Page 91: ...off hook and in the H mode To place an Off hook Voice Over call When an OHVO station calls a busy OHVO station and a busy tone is received the calling OHVO station must Press a preprogrammed OHVO butt...

Page 92: ...telephones and the calling station must be a digital display telephone The OHVO receiving station may press a preprogrammed Message button to respond to the voice over announcement without being relea...

Page 93: ...ip Step 1 1 Press the OUTSIDE LINE LOOP or POOL button flashes at a very fast rate 2 Lift the handset or press ON OFF to converse with party Answering an Outside Call 1 Lift the handset or press the O...

Page 94: ...page Announcement can press the Volume Bar to change Paging Volume The display shows 4 Replace the handset to terminate the page announcement Code Zone Code Zone 700 Internal External All Call 707 Int...

Page 95: ...tion can select a pre assigned message to display on the LCD of any key telephone calling that station There are ten messages available To select a pre assigned message 1 Dial 633 on the dial pad or P...

Page 96: ...de use Each station can also program three unique custom messages To select a custom message 1 Dial 633 on the dial pad or Press a preprogrammed PERSONAL MESSAGES button 2 Dial a valid message number...

Page 97: ...e use of a custom message by using feature code 662 Date and Time Entry Messages Station users can activate certain messages that let users enter a specific time or return date These messages appear o...

Page 98: ...the Personal Messages code 633 00 dial 662 or press the DND button 2 Replace the handset The DND button LED will extinguish SINGLE LINE TELEPHONE Not applicable Other Codes 1 1 8 8 01 2 2 9 9 02 1 3 3...

Page 99: ...ed Message 1 Dial 633 on the dial pad or Use the Soft Key s PERS MSG option or Press the PERSONAL MESSAGES button Clear Messages is always first The following message displays 2 Press to scroll throug...

Page 100: ...le Button 1 Press the SPEED button twice 2 Press the desired flexible button The LED will flash 3 Dial 633 on the dial pad A confirmation tone will sound To use the flexible button press that flexible...

Page 101: ...e 57 Release Button The Release Button feature allows the station user to speed up call handling time by disconnecting calls while being off hook Using the handset while off hook not the speakerphone...

Page 102: ...d a Busy or No Answer is received 1 Press the preprogrammed RPT REDIAL flexible button 643 You will receive an LCD prompt for a timer value 2 Enter a valid number 006 999 seconds for the Repeat Redial...

Page 103: ...ess the preprogrammed REDIAL flexible button A confirmation tone will sound and the Auto Redial function is cancelled SINGLE LINE TELEPHONE Not applicable Ring Down Hot Line Off Hook Preference If you...

Page 104: ...Off Hook Preference and you were given the ability to enable or change the prime flexible button 1 Dial 691 on the dial pad 2 Dial desired button number Refer to the following chart To disable Off Ho...

Page 105: ...the SPEED button to save it as the tone to present to callers A confirmation tone will sound ENTER RING TONES 00 36 XX PRESS SPEED TO SAVE CO RING TONE FREQUENCY Tone Freq Tone Freq Tone Freq 00 697...

Page 106: ...ns to be included as part of the School Zone feature must be assigned in Admin programming as either an Administrator station or as a Classroom station After these assignments have been established th...

Page 107: ...om an Administrator station to a Classroom station overrides any School Zone call forward settings and the call rings at the Classroom station School Zone call forwarding overrides station user call f...

Page 108: ...ature does not apply to a Classroom station that is in a hunt group or a UCD group Software Identification When a station dials feature code 610 on a display telephone the system expects the next digi...

Page 109: ...d The top line of the LCD shows the engineering version of the software The bottom line of the LCD shows the features that are enabled for your software e g BASIC or ACD Speakerphone 1 Press the ON OF...

Page 110: ...dial 1 If an outside line was not specified in programming one can be selected now or the system will assign the line 2 Press the SPEED button and dial speed bin location or Press the preprogrammed th...

Page 111: ...n programming To program multiple speed numbers 1 Press the SPEED button twice to conclude programming a number 2 Enter the next speed number bin to program If the station has no line appearance for t...

Page 112: ...from using station speed dial The first programmed attendant must enter the System Speed numbers 9020 to 9999 If an attendant was not specified system speed numbers are entered at Station 100 Station...

Page 113: ...Text Messaging feature allows you to use text messages to respond to a caller that has either Camped On or has used the off hook voice over OHVO feature to alert a busy station of a waiting call or m...

Page 114: ...WHO IS IT SINGLE LINE TELEPHONE Not applicable Code Text Message Code Text Message 31 I Will Take Call 42 Is It Important 32 Take Message 43 Is It Urgent 33 Transfer To Secretary 44 Send Call To Voic...

Page 115: ...ode the assigned external page port s present a ringing signal UDA UNA is established on a per CO line basis in admin programming When the system is in Day or Night mode and an outside line rings at a...

Page 116: ...or press the ON OFF button Retrieving Voice Messages To enter the Voice Mail system to check for messages Either dial Voice Mail group number press preprogrammed VM GROUP flexible button press flashi...

Page 117: ...ot applicable Voice Mail Group Button To program a VM GROUP flexible button 1 Press the SPEED button twice 2 Press the desired flexible button to be programmed 3 Dial a 3 digit VM Group number 440 447...

Page 118: ...RECORD flexible button 1 Press the SPEED button twice 2 Press the desired flexible button to be programmed 3 Dial feature code 649 VVV where VVV 440 447 for desired VM group Use of this feature when t...

Page 119: ...ion your mailbox and the flexible button LED will light solid green The LCD will display the following message To pause or resume recording after a pause press the preprogrammed 655 key 3 When you fin...

Page 120: ...y the following messages Listening to Background Music SPEAKER BGM MMM DD YY HH MM am Using the speakerphone on an Intercom call SPEAKER CALL MMM DD YY HH MM am Using the handset on an Intercom call H...

Page 121: ...eakerphone volume Handset Volume each SLT has a volume button that can be pressed to increase or decrease the handset volume B Z Ringer Switch is located on the bottom of the telephone near the line j...

Page 122: ...al Bin Programming Worksheet 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 BIN 9000 BIN 9010 BIN 9001 BIN 9011 BIN 9002 BIN 9012 BIN 9003 BIN 9013 BIN 9004 BIN 9014 BIN 9005 BIN 9015...

Page 123: ...reqs btn 574 ACD Member Status 573 ACD Overflow Avail Unavail 578 ACD Login Primary 572 UUU UUUU ACD Login Secondary 582 UUU UUUU ACD Logout Primary 571 ACD Logout Secondary 581 ACD Supervisor Display...

Page 124: ...nging reqs btn 646 XXX Call Forward 640 C Call Forward External Off Net 640 YYYY Call Forward Follow Me 642 XXX C dest Call Park group 1 8 430 437 Call Park Personal 438 Call Park Station 439 XXX Call...

Page 125: ...Test 657 Executive Override 625 Flash Centrex 8 btn digital 660 Headset Mode 634 HTP 8 btn digital 667 Hunt Group group 1 8 450 457 Intercom Button reqs btn 645 Keyset Mode 648 Last Number Redial SPE...

Page 126: ...30 Serial Number of MPB XTS only 609 SLT Conference Park 664 SLT Directed Call Pickup 1 SLT Message Wait Answer 663 SLT Speed Dial 668 YYYY SLT Speed Programming 661 YYYY SLT Volume 638 V Software ID...

Page 127: ...age Wait 628 OHVO BB Button Number C Call Forward Condition Code 6 All Calls 7 No Answer 8 Busy 9 Busy No Answer Off Net for Follow Me only FFF ACD Call Factor 000 999 LLL CO Line Number MMMM 2 to 4 d...

Page 128: ...110 Default Numbering Plan...

Page 129: ......

Page 130: ...2002 Vodavi Technology Inc VODAVI is a registered trademark of Vodavi Technology Inc www vodavi com P N IN3152 00...

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