Vidicode PTAM, Manual

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PTAM Manual ©Vidicode 2002 7
1 Introduction
The word PTAM is an abbreviation for P rofessional T elephone A nswering
M achine. The PTAM has some exceptional characteristics that separate it
from other answering machines in more than one respect. The PTAM has:
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An internal hard drive . The storage of recordings is done on an internal
hard drive. The advantage of this system is that the recordings are
randomly accessible and the capacity is enormous. Compared with a
tape recorder you don't need to wind or rewind to find a recording and
there is no need for changing tapes. Nor is there the risk of recording
over a previous recording.
•
An Ethernet interface : The Ethernet interface allows you to connect the
PTAM to your PC or computer network. The PTAM can be accessed
from each workstation on the network and recordings can be
downloaded to your PC and listened to. The PTAM has full E-mail
functionality incorporated. Through the network interface the PTAM can
E-mail recorded messages to any local or external E-mail address. The
PTAM has a standard E-mail address to mail , but the PTAM can also
be programmed with different E-mail addresses for different extension
numbers. See the phone book functions for this option.
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A programmable voice response system with timetable. The
programmable voice response system allows for the programming of
different voice response scenarios. The programming of the timetable
allows for the engagement of different voice response scenario's at
different times. It is also possible to have the PTAM E-mail messages
according to the followed voice response sequence. This way you can
have messages for John mailed to John and messages for Nancy
mailed to Nancy. See the voice response options for this function.
The PTAM can be operated in different ways all with their own merits:
As large capacity answering machine:
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Selection of thirty welcome messages.
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A maximum of 300.000 messages.
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Versatile message search function.
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Automatic recording level adjustment.
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Remote access with password protection.
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Date and time stamping of messages with remote playback.
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Remote programming features.
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General password protection against unauthorized use.