Vess R2000 SERIES Product Manual Download Page 653

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Vess

R2000

Series

Product

Manual

Promise

Technologies

RAID c

ontRolleR

RoBleMS

RAID controller problems include:

• “Maintenance Mode” (below)

• “Storage Tab” on page 619

• “Taking a RAID Controller out of Maintenance Mode” on page 628

• “Unsaved Data in the Controller Cache” on page 630

Controller problems occur when one of the controllers goes into maintenance mode.

aiNteNaNCe

ode

For Vess with two RAID controllers, one of them enters maintenance mode in the event of:

• A difference of some kind between the two controllers (described below)

• An internal controller failure

When a controller enters maintenance mode, it goes offline and it displays N/A (not accessible) under Readiness

Status.

You must find and correct the cause of the problem and then take the controller out of maintenance mode (see

page 628).

Summary of Contents for R2000 SERIES

Page 1: ...ProductManual ...

Page 3: ...e in which case the user may be required to take adequate measures Warning The electronic components within the Vess enclosure are sensitive to damage from Electro Static Discharge ESD Observe appropriate precautions at all times when handling the Vess or its subassemblies Warning Turn off the power and disconnect the power cord before servicing this device ...

Page 4: ...physical injury and how to avoid them Caution A Caution informs you of possible equipment damage or loss of data and how to avoid them Important An Important message calls attention to an essential step or point required to complete a task including things often missed Note A Note provides helpful information such as hints or alternative ways of doing a task ...

Page 5: ...ss R2000 Series Model Line up 7 Vess J2000 Series Model Line up 7 Specifications 8 Hardware 11 Front Panel Hardware 11 Front Panel LEDs 13 Rear Panel Hardware 15 Rear Panel LEDs20 Fibre Channel port LED behavior Vess R2600fi controller 21 System Management 22 Management Interfaces 22 Advanced Storage Features 23 Background Activities 23 Supported Browsers 24 PerfectRAID Features 24 Supported Opera...

Page 6: ...ment Path 42 Fibre Channel with JBOD Expansion 44 Fibre Channel SAN No Single Point of Failure 46 FC SAN NSPF Data Path 46 FC SAN NSPF Management Path 48 JBOD Expansion 48 iSCSI Storage Area Network SAN 50 iSCSI SAN Data Path 50 Management Path 51 iSCSI Direct Attached Storage DAS 53 Data Path 53 Management Path 53 iSCSI with JBOD Expansion 55 Making Serial Cable Connections 57 Connecting the Powe...

Page 7: ...Settings Manually under IPv4 CLI 73 Making Virtual Management Port Settings Manually under IPv6 CLI 74 Maintenance Mode Settings CLI 75 Making Maintenance Mode Settings Automatically CLI 75 Making Maintenance Mode Settings Manually under IPv4 CLI 77 Making Maintenance Mode Settings Manually under IPv6 CLI 79 Setting up with WebPAMPROe 81 Logging into WebPAM PROe 81 Creating Disk Arrays and Logical...

Page 8: ...102 Releasing the Lock 102 Releasing a Lock set by another user 102 Restoring Factory Default Settings 103 Clearing Statistics 104 Saving a Service Report 105 Importing a Configuration Script 107 Exporting a Configuration Script 108 Restarting the Subsystem 109 Shutting Down the Subsystem 110 Restarting the Subsystem after a Shutdown 110 Managing RAIDControllers 111 Viewing Controller Information ...

Page 9: ... 129 Managing UPSUnits 130 Viewing a List of UPS Units 130 Making UPS Settings 131 Viewing UPS Information 133 Managing Network Connections 134 Making Virtual Management Port Settings 134 Making Maintenance Mode Settings 135 Managing Users 136 Viewing User Information 136 Creating a User 137 Making User Settings 138 Changing User Passwords 139 Deleting a User 140 Setting User Event Subscriptions 1...

Page 10: ... Making PDM Settings 154 Transition 155 Making Transition Settings 155 Synchronization 156 Making Synchronization Settings 156 Battery Reconditioning 156 Managing Storage Services 157 Viewing a List of Services 157 Email Service 158 Stopping Email Service 158 Restarting Email Service 158 Making Email Settings 159 Telnet Service 160 Stopping Telnet Service 160 Restarting Telnet Service 160 Making T...

Page 11: ...learing NVRAM Events 173 Monitoring Performance 174 Monitoring I O Performance 174 Monitoring PSUWattage 176 Managing Physical Drives 177 Viewing a List of Physical Drives 178 Viewing Physical Drive Information 178 Making Global Physical Drive Settings 180 Making Individual Physical Drive Settings 181 Viewing Physical Drive Statistics 182 Viewing Physical Drive SMART Log Information 183 Saving the...

Page 12: ...ing Logical Drives 197 Viewing a List of Logical Drives 198 Viewing Logical Drive Information 198 Viewing Logical Drive Statistics 200 Viewing Logical Drive Check Tables 201 Creating a Logical Drive Manually 202 Deleting a Logical Drive 203 Making Logical Drive Settings 204 Locating a Logical Drive 205 Initializing a Logical Drive 206 Stopping Pausing or Resuming an Initialization 206 Redundancy C...

Page 13: ... Initiator 221 Managing LUNs 222 Viewing a List of LUN Maps 222 LUN Mapping and Masking 222 Adding a LUN Map 223 Editing a LUN Map 224 Deleting a LUN Map 225 Enabling and Disabling LUN Masking 225 Managing Fibre Channel Connections 226 Viewing FC Node Information 227 Viewing FC Port Information 227 Making FC Port Settings 228 Port Setting Information 228 Viewing FC Port Statistics 229 Viewing a Li...

Page 14: ... Viewing a List of iSCSITrunks 240 Adding iSCSITrunks 241 Making iSCSITrunk Settings 242 Deleting iSCSITrunks 242 Viewing a List of iSCSI Sessions 243 Viewing iSCSI Session Information 243 Deleting an iSCSI Session 245 Viewing iSCSI iSNS Information 245 Making iSCSI iSNS Settings 246 Viewing a List of iSCSI CHAPs 246 Adding iSCSI CHAPs 247 Making iSCSI CHAP Settings 248 Deleting iSCSI CHAPs 248 Pi...

Page 15: ...ransported Disk Pool 265 Set User Quotas 266 Mount ISO image 268 Create a NAS portal 269 What is a NAS Portal 270 Cabling and Portal Setting for NAS and iSCSI 271 Basic network cabling and port configuration for NAS and iSCSI 272 Redundant port configuration for NAS and iSCSI 274 Advanced redundancy network cabling and port configuration 276 Backup 278 Backup Server Settings 278 Allow IP for backu...

Page 16: ...al Users list 291 To Import Users to the Local Users list 291 NAS Group settings 292 Query Local and Domain User Groups 292 Using the NAS Group list 292 To View Group Members 292 Add Local Group and choose local user members 292 To change Local Group settings 293 To remove a Local Group 293 Domain Configuration 294 To Join a Domain 294 To Leave a Domain 294 To Set a Workgroup 294 To Refresh Domain...

Page 17: ...5 clone 326 config 328 ctrl 330 date 335 enclosure 336 event 338 export 340 factorydefaults 341 fc 343 import 345 init 346 initiator 348 iscsi 350 isns 354 lunmap 355 logdrv 358 logout 360 migrate 360 mp 362 net 363 ntp 365 password 367 pdm 368 phydrv 370 ping 373 ptiflash 374 rc 376 rb 377 sas 379 sasdiag 381 sc 382 scsi 383 session 385 shutdown 386 smart 387 spare388 stats 390 subsys 391 swmgt 3...

Page 18: ...Subsystem CLU 417 Setting the Lock 417 Resetting the Lock 417 Releasing the Lock 418 Releasing a Lock set by another user 418 Setting Subsystem Date and Time CLU 418 Making NTP Settings CLU 419 Synchronizing with a NTP Server CLU 420 Managing the RAIDControllers CLU 421 Viewing Controller Information CLU 421 Clearing Statistics 421 Clearing an Orphan Watermark CLU 422 Making Controller Settings CL...

Page 19: ...sical Drive Information CLU 435 Viewing Physical Drive Statistics CLU 435 Clearing Statistics 435 Setting an Alias CLU 435 Clearing Stale and PFA Conditions CLU 436 Forcing a Physical Drive Offline CLU 437 Locating a Physical Drive CLU 438 Managing Disk Arrays CLU 439 Viewing a List of Disk Arrays CLU 440 Creating a Disk Array CLU 440 Creating a Disk Array Automatic CLU 440 Creating a Disk Array E...

Page 20: ...tistics CLU 457 Viewing the Logical Drive Check Table CLU 457 Making Logical Drive Settings CLU 458 Initializing a Logical Drive CLU 458 Running Redundancy Check CLU 459 Locating a Logical Drive CLU 460 Migrating a Logical Drive CLU 460 Creating a LUN Clone CLU 462 LUN Clone options 462 Managing the Network Connection CLU 464 Making Virtual Management Port Settings CLU 464 Making Automatic Setting...

Page 21: ...CLU 478 Viewing iSCSI Portal Information CLU 479 Adding iSCSI Portals CLU 480 Making iSCSI Portal Settings CLU 481 Deleting iSCSI Portals CLU 482 Viewing a List of iSCSI Sessions CLU 482 Deleting an iSCSI Session CLU 483 Viewing iSCSI Session Information CLU 484 Viewing iSCSI iSNS Information CLU 485 Making iSCSI iSNS Settings CLU 486 Viewing a List of iSCSI CHAPs CLU 487 Adding iSCSI CHAPs CLU 48...

Page 22: ...Target 502 Editing a LUN Map CLU 502 Deleting a LUN Map CLU 503 Changing the Active LUN Mapping Type CLU 503 Managing UPSUnits CLU 504 Viewing a List of UPS Units CLU 504 Making UPS Settings CLU 505 Viewing UPS Information CLU 506 Managing Users CLU 507 Viewing User Information CLU 507 Creating a User CLU 508 Changing Another User s Settings CLU 509 Changing Your Own User Settings CLU 510 Changing...

Page 23: ...estoring Factory Defaults CLU 521 Shutting Down the Subsystem CLU 522 Shutting down the enclosure Telnet Connection 522 Shutting down the enclosure SSH Connection 523 Shutting down the enclosure Serial Connection 524 Starting Up After Shutdown 525 Starting up the enclosure Telnet Connection 525 Starting up the enclosure SSH Connection 525 Starting up the enclosure Serial Connection 526 Restarting ...

Page 24: ...PROe 537 Restarting a Subsystem 538 Replacing a Power Supply 539 Removing the Old Power Supply 539 Installing a New Power Supplyt 540 Replacing a Cooling Unit 541 To remove the Cooling Unit 541 To insert a new Cooling Unit 541 Replacing a Cache Backup Battery 542 Replacing a RAIDController Dual Controllers 544 Removing the Old Controller 544 Installing the New Controller 546 Replacing a RAIDContro...

Page 25: ... 60 Striping of Double Parity 566 RAID Level Migration 569 Migration Requirements 569 Source and Target RAID Levels 569 Stripe Size 578 Sector Size 578 Preferred Controller ID 578 Initialization 579 Partition and Format 579 Spare Drives 580 Definition 580 Options 580 Requirements 581 Transition 581 Running a Transition 581 RAID Controllers 587 LUN Affinity 587 ALUA 587 Cache Policy 588 Read Cache ...

Page 26: ...2000 605 Drive Carrier LEDs 607 LEDs on the Back of the Vess R2000 608 Controller LED Behavior 609 Power Supply LEDs 611 Checking Component Installation 612 CLU Reports a Problem 612 Viewing Runtime Events 613 Viewing NVRAM Events 613 Checking a Reported Component 614 WebPAM PROe Reports a Problem 615 Device Tab 617 Storage Tab 619 Administration Tab 620 USB Support Reports a Problem 621 Enclosure...

Page 27: ... 634 Rebuilding a Disk Array 635 Incomplete Array 635 Connection Problems 637 Serial Connections 637 Network Connections 638 Fibre Channel Connections 639 SAS Connections 639 Browser Does Not Connect to WebPAM PROe 641 Power Cycling the Subsystem642 Event Notification Response 643 Contacting Technical Support 665 Limited Warranty 669 Disclaimer of other warranties 670 Your Responsibilities 671 Ret...

Page 28: ...covers the following topics About This Manual on page 2 Vess R2600 Overview on page 5 Architectural Description on page 7 Specifications on page 8 Hardware on page 11 Warranty and Support on page 27 1 Product Manual Introduction ...

Page 29: ...es NAS Function and Management on page 250 Describes how to setup and manage the NAS capability including important hardware connection considerations Managing with the CLI on page 298 describes using the CLU and CLI access to the CLU is done through the CLI to manage the Vess R2600 through the network or via serial connection Maintenance on page 530 describes how to replace hardware components in...

Page 30: ... a full table of contents index chapter task lists and numerous cross references to help you find the specific information you are looking for The terms Vess R2600 or subsystem are used in examples or descriptions throughout this manual to refer to any of the available Vess R2000 Series models The terms unit or device can refer to any Vess R2000 Series or Vess J2600 model 3 Product Manual Introduc...

Page 31: ...Caution A Caution informs you of possible equipment damage or loss of data and how to avoid them Important An Important message calls attention to an essential step or point required to complete a task including things often missed Note A Note provides helpful information such as hints or alternative ways of doing a task 4 Vess R2000 Series Product Manual Promise Technologies ...

Page 32: ...data availability while dual power supply cooling units minimize downtime and any disruption to business continuity Versatility Support for unified SAN and NAS storage is a new feature of Release 2 0 The new NAS mode provides additional flexibility and better storage utilization for the mix of block based and file based applications that typify modern enterprise networks Service and Support Every ...

Page 33: ...U and Flash modules for maximum data protection in the event of power loss High performance RAID arrays operating in write back mode present a write loss risk in the event of a power loss Since data is considered committed as soon as the controller has received it in cache memory it will be lost if power is interrupted The conventional solution is to use a BBU to maintain the RAID cache for 72 hou...

Page 34: ...ntroller Units Interface Number of Drives Power Supplies Controller Fans R2600fiD 2 FC iSCSI 16 3 2 R2600iD 2 iSCSI 16 3 2 R2600tiD 2 iSCSI 16 3 2 R2600fiS 1 FC iSCSI 16 3 2 R2600iS 1 iSCSI 16 3 2 R2600tiS 1 iSCSI 16 3 2 Vess J2000 Series Model Line up Model Controller Units Interface Number of Drives Power Supplies Controller Fans J2600sD 2 SAS 16 3 2 J2600sS 1 SAS 16 3 2 7 Product Manual Introdu...

Page 35: ...located in the cooling units Storage Expansion Up to 112 HDD with Vess J2600s JBOD models Operational RAID support 0 1 1E 3 5 6 10 30 50 60 RAID stripe size 64K 128K 256K 512K 1MB Hot Spare Drives Global Dedicated and Revertible option Maximum LUNs 256 per system 32 per array Data Protection PerfectRebuild PerfectFlash Advanced Battery Flash Backup Predictive Data Migration PDM Asymmetric LUN Unit...

Page 36: ...it BBU Temperature Range Operational 5 to 35 C 41 to 95 F Non Operational 40 to 60 C 40 to 140 F Humidity Range Operational 10 to 80 Non Condensing Non Operational 5 to 90 Non Condensing Acoustic Noise Levels Typical 55 dB except Vess R2600ti models 60 dB Maximum 75 dB Shock Operational 5G 11 ms duration Non Operational 30G 11ms duration Vibration Operational 0 2G sinewave 0 5 oct min 5 to 500 Hz ...

Page 37: ... Levels Typical 55 dB except Vess R2600ti models 60 dB Maximum 75 dB Shock Operational 5G 11 ms duration Non Operational 30G 11ms duration Vibration Operational 0 2G sinewave 0 5 oct min 5 to 500 Hz Non Operational 1G 5 to 500 Hz Support Warranty Description Support 24 hour 7 days a week 365 days a year e mail and phone support English only 24 hour 7 days a week 365 days a year access to PROMISE s...

Page 38: ...vers to protect the drive carriers from being unintentionally removed For all Vess R2000 Series enclosures defective drives can be replaced without interruption of data availability to the host computer If so configured a hot spare drive will automatically replace a failed drive securing the fault tolerant integrity of the logical drive The self contained hardware based RAID logical drive provides...

Page 39: ...Drive carriers Power and Status LEDs Drive carriers Vess R2600 front view Vess J2600 front view 12 Vess R2000 Series Product Manual Promise Technologies ...

Page 40: ...rm will not sound To return the alarm to normal mode press the Mute Alarm button again until it lights GREEN Drive Carrier LEDs located on all drive carriers Drive Status Each drive carrier has two LEDs on the right side of the front the Drive Status LED located above the Activity LED The Drive Status LED displays GREEN when a drive is configured and working properly When the lights are RED the HD...

Page 41: ...ctivity Flashes BLUE when I O activity is detected on the controller lights steady BLUE when no activity is detected and remains dark when no controller is present Global HDD Activity Blinks BLUE to indicate one or more drives are being accessed remains dark when no drives are being accessed System Heartbeat Blinks BLUE slowly once per second to indicate the firmware and software are operating nor...

Page 42: ...physical connections iSCSI Ethernet data ports and Fibre Channel ports for Vess R2600fi controllers Four 1Gb s iSCSI ports per controller One JBOD Expansion port per controller Three PSU optional fourth PSU available Two Cooling Units each Cooling Unit for Vess R2600 models include two fans and a BBU Vess R2600iD pictured with optional PSU 4 back view PSU fans Power inserts 15 Product Manual Intro...

Page 43: ...hree PSU optional fourth PSU available Two Cooling Units each Cooling Unit for Vess R2600 models include two fans and a BBU SAS Expansion Dirty Cache Controller Status FC Port Speed Vess R2600fi controller LEDs Vess R2600fiD back view PSU fans Power inserts 16 Vess R2000 Series Product Manual Promise Technologies ...

Page 44: ... PSU optional fourth PSU available Two Cooling Units each Cooling Unit for Vess R2600 models include two fans and a BBU Vess R2600tiD back view Vess R2600ti iSCSI port LEDs iSCSI Port Speed above port on right all ports iSCSI Link Activity above port on left all ports PSU fans Power inserts 17 Product Manual Introduction ...

Page 45: ... controller Three PSU optional fourth PSU available Two Cooling Units each Cooling Unit for Vess J2600 models include two fans PSU fans Power inserts Vess J2600sD back view 18 Vess R2000 Series Product Manual Promise Technologies ...

Page 46: ...LEDs on Power Supply and Cooling Unit PSU 1 Status LED PSU 2 Status LED Cooling Unit 1 LEDs Battery Status top Cooling Unit Fan Status bottom 19 Product Manual Introduction ...

Page 47: ... above each port Indicates port speed and status with blink and color pattern See Fibre Channel port LED behavior Vess R2600fi controller on page 21 for complete description 10G iSCSI Vess R2600ti Link Act and Speed Two LEDs are located above each port The left LED lights GREEN when connected flashes GREEN when there is activity on the port and remains dark no connection has been established The L...

Page 48: ...tioning on on Failure while functioning on 2 rapid blinks Normal link up 2 Gb s on 3 rapid blinks Normal link up 4 Gb s on 4 rapid blinks Normal link up 8 Gb s blinking slowly off Normal link down blinking slowly blinking slowly Offline for download blinking slowly blinking rapidly Restricted offline mode waiting for restart blinking slowly flashing Restricted offline mode test active Fibre Channe...

Page 49: ... Ethernet network port An RJ 11 to DB9 adapter is shipped with each Vess R2000 Series model Browser based management with WebPAM PROe over Ethernet Command Line Interface CLI over Serial Port Ethernet via Telnet or SSH Command Line Utility CLU over Serial Port Ethernet via Telnet or SSH Third Party Management Support via SNMP 22 Vess R2000 Series Product Manual Promise Technologies ...

Page 50: ...lash Non Disruptive Software Update I O performance power monitoring tools Guaranteed Latency Technology an advanced OEM feature USB Service Log Background Activities Media Patrol Background Synchronization Foreground Initialization Rebuild Redundancy Check Disk SMART Polling Online Capacity Expansion OCE RAID Level Migration RLM UPS Monitoring Feature rich task scheduler for background activities...

Page 51: ...tem using WebPAM PROe The browsers listed here meet the minimum version requirements for browser compatibility Mozilla Firefox 14 0 1 Google Chrome 20 0 1132 57 m Internet Explorer 7 Version 7 0 5730 13 Internet Explorer 8 Version 8 0 6001 18702 Internet Explorer 9 Version Safari 5 1 7 for Windows Safari 5 1 7 for MAC Mozilla Firefox for Linux 3 6 13 For the latest list of supported browsers go to...

Page 52: ...8 Datacenter Edition with SP2 x86 x64 Windows Server 2008 R2 SP1 Datacenter Edition x64 RedHat Enterprise Linux 5 7 x86 x64 Enterprise Linux 6 3 x86 x64 SuSE Linux Enterprise Server 10 SP4 x86 x64 SUSE LINUX Enterprise Server 10 SP4 32bit can t support dual controller boot from SAN Linux Enterprise Server 11 SP2 x86 x64 SUSE LINUX Enterprise Server 11 SP2 32bit can t support dual controller boot f...

Page 53: ...ile based NAS and block based SAN to allow users and applications to access data consolidated on a single device The tasks of planning setup and configuration of a NAS environment differ from the same tasks for a SAN It is recommended that administrators who intend to use the Vess 2000 NAS function read the chapter dedicated to NAS function NAS Function and Management on page 250 before setting up...

Page 54: ...n material and workmanship under normal use and service This warranty a applies only to products which are new and in cartons on the date of purchase b is not transferable c is valid only when accompanied by a copy of the original purchase invoice d is not valid on spare parts This warranty shall not apply to defects resulting from a improper or inadequate maintenance or unauthorized modification ...

Page 55: ...are Setup include the following Unpacking on page 29 Mounting the Vess enclosure in a rack on page 30 Installing Physical Drives on page 34 Making Management and Data Connections on page 38 Connecting the Power on page 58 Depending on the details of your order the Vess R2000 enclosure might be shipped with hard drives installed or it might require that you install hard drives The section Installin...

Page 56: ...al Two 1 5m 4 9 ft Power cords Adjustable rack mounting rail assembly DB9 to RJ 11 adapter for serial connection Warning The electronic components within the Vess enclosure are sensitive to damage from Electro Static Discharge ESD Observe appropriate precautions at all times when handling the Vess or its subassemblies 29 Product Manual Hardware Installation ...

Page 57: ...each end of the rail Do not load the rails unless they are installed with screws as instructed The rails available for the PROMISE Vess unit are designed to safely support that PROMISE Vess unit when properly installed Additional loading on the rails is at the customer s risk PROMISE Technology Inc cannot guarantee that the mounting rails will support your PROMISE Vess unit unless you install them...

Page 58: ... rails are composed of two sliding sections and do not require adjusting screws The front left and front right mounting rail ends are labeled Be sure the front rail support is on the bottom facing inward Installing the rails onto the rack All rail ends front and rear attach at the outside of the rack posts The guide pins at the rail ends align with the holes in the rack posts Use the attaching scr...

Page 59: ...0 vsubsystem Rail ends attach to the outside of each post 3 Place the Vess onto the rails At least two persons are required to safely lift the system Lift the Vess itself Do not lift the system by its brackets Placing the Vess enclosure onto the rack rails 32 Vess R2000 Series Product Manual Promise Technologies ...

Page 60: ... posts 4 Secure the enclosure to the rack Use the included screws and flange nuts to lock the unit in to place in the rack Use the attaching screws and flange nuts that came with the Vess enclosure Secure to rack 33 Product Manual Hardware Installation ...

Page 61: ... number of drives required for each RAID level Level Number of Drives Level Number of Drives RAID 0 1 or more RAID 6 4 to 32 RAID 1 2 only RAID 10 4 or more RAID 1E 2 or more RAID 30 6 or more RAID 3 3 to 32 RAID 50 6 or more RAID 5 3 to 32 Must be an even number of drives Caution The Vess R2000 supports disk drive hot swapping To avoid hand contact with an electrical hazard do not remove more tha...

Page 62: ...sure The diagrams below shows how drive slots are numbered Slot numbering is reflected in the WebPAM PROe and CLU user interfaces Install all of the drive carriers into the Vess R2000 enclosure to ensure proper airflow even if you do not populate all the carriers with physical drives 35 Product Manual Hardware Installation ...

Page 63: ...nt SATA drives require a SAS to SATA adapter available from PROMISE Technology at http www promise com SAS drives do not require adapters 1 Press the drive carrier release button The handle springs open 2 Grasp the handle and gently pull the empty drive carrier out of the enclosure 3 If you are installing SATA drives attach a SAS to SATA adapter onto the power and data connectors of each drive 4 C...

Page 64: ... in the carrier and into the drive or adapter Use the screws supplied with the shipment or the SAS to SATA adapter Install four screws per drive Install two screws per adapter Snug each screw Be careful not to over tighten 7 With the drive carrier handle in open position gently slide the drive carrier into the enclosure Important Press the release button to push the drive carrier into position Pro...

Page 65: ...Channel SAN on page 39 Fibre Channel DAS on page 42 Fibre Channel with JBOD Expansion on page 44 Fibre Channel SAN No Single Point of Failure on page 46 iSCSI Storage Area Network SAN on page 50 iSCSI Direct Attached Storage DAS on page 53 iSCSI with JBOD Expansion on page 55 38 Vess R2000 Series Product Manual Promise Technologies ...

Page 66: ...orted HBAs Switches and SFP transceivers download the latest compatibility list from PROMISE support http www promise com support A Fibre Channel storage area network SAN requires An FC HBA card in each host PC or server An SFP transceiver for each connected FC port on the subsystem An FC switch A network switch 39 Product Manual Hardware Installation ...

Page 67: ...tiple Vess R2600 subsystems repeat steps 1 and 2 as required Management Path To establish the management path 1 Connect Ethernet cables between the Management ports on the RAID controllers and the network switch See FC SAN data and management connections on page 41 2 Connect Ethernet cables between the network ports on both host PCs or servers and the network switch If you have multiple Vess R2600...

Page 68: ...FC SAN data and management connections The Vess R2600fiD subsystem is shown with SFP transceivers installed 41 Product Manual Hardware Installation ...

Page 69: ... a RAID controller and the FC HBA card in your host PC or server See FC DAS data and management connections on page 43 2 For dual controller Vess subsystem connect an FC cable between a data port on the remaining RAID controller and the FC HBA card in your host PC or server Management Path To establish the management path 1 Connect Ethernet cables between the Management ports of the RAID controlle...

Page 70: ...FC DAS data and management connections The Vess R2600fiD subsystem is shown with SFP transceivers installed 43 Product Manual Hardware Installation ...

Page 71: ...ight controller of the RAID subsystem to the SAS data IN port on the right I O module of the first JBOD unit 3 Connect the SAS data OUT port on left I O module of the first JBOD unit to the SAS data IN port on the left I O module of the second JBOD unit 4 Connect the SAS data OUT port on right I O module of the first JBOD unit to the SAS data IN port on the right I O module of the second JBOD unit...

Page 72: ...Vess R2600fiD with FC JBOD expansion connections The Vess R2600fiD subsystem is shown with SFP transceivers installed 45 Product Manual Hardware Installation ...

Page 73: ...er FC switch 3 Connect an FC cable between an FC data port on the right RAID controller and one of the FC switches 4 Connect an FC cable between an FC data port on the right RAID controller and the other FC switch 5 Connect FC cables between one of the FC switches and the FC HBA cards in both of the host PCs or servers 6 Connect FC cables between the other FC switch and the FC HBA cards in both of...

Page 74: ...FC SAN NSPF data connections The Vess R2600fiD subsystem is shown with SFP transceivers installed 47 Product Manual Hardware Installation ...

Page 75: ...ee FC SAN NSPF management connections on page 49 2 Connect an Ethernet cable between the network port on each host PC or server and the network switch If you have multiple Vess R2000 subsystems repeat steps 1 and 2 as required JBOD Expansion JBOD connections are the same for all FC SAN and DAS configurations 48 Vess R2000 Series Product Manual Promise Technologies ...

Page 76: ...The Vess R2000 subsystem is shown with SFP transceivers installed FC SAN NSPF management connections 49 Product Manual Hardware Installation ...

Page 77: ...en the iSCSI NIC in both host PCs or servers and the network switch See iSCSI SAN data and management connections on page 52 2 Connect an Ethernet cable between at least one iSCSI data port on the left RAID controller and the network switch 3 Connect an Ethernet cable between at least one iSCSI data port on the right RAID controller and the network switch If you have multiple Vess R2600 subsystems...

Page 78: ...onnector To establish the management path 1 Connect Ethernet cables between the network connector on both host PCs or servers and the standard network switch See iSCSI SAN data and management connections on page 52 2 Connect Ethernet cables between the Management port on both RAID controllers to the standard network switch If you have multiple Vess R2600 subsystems repeat steps 1 and 2 51 Product ...

Page 79: ...iSCSI SAN data and management connections 52 Vess R2000 Series Product Manual Promise Technologies ...

Page 80: ...host PC or server and an iSCSI data port on one of the RAID controller 2 Connect an Ethernet cable between the iSCSI NIC in the host PC or server and an iSCSI data port on the other RAID controller Management Path Each Vess R2600ti Vess R2600fi and Vess R2600i controller has one 1 Ethernet RJ 45 management port connector To establish the management path 1 Connect an Ethernet cable between the netw...

Page 81: ...iSCSI DAS data and management connections 54 Vess R2000 Series Product Manual Promise Technologies ...

Page 82: ...ht controller of the RAID subsystem to the SAS data IN port on the right I O module of the first JBOD unit 3 Connect the SAS data OUT port on left I O module of the first JBOD unit to the SAS data IN port on the left I O module of the second JBOD unit 4 Connect the SAS data OUT port on right I O module of the first JBOD unit to the SAS data IN port on the right I O module of the second JBOD unit 5...

Page 83: ...Vess R2600i with SAS JBOD expansion 56 Vess R2000 Series Product Manual Promise Technologies ...

Page 84: ...on application on your host PC or server to access the Vess Command Line Interface CLI to set up a network connection The Vess R2000 Series package includes one RJ11 to DB9 serial data cable for each controller To set up a serial cable connection 1 Attach the RJ 11 end of the serial data cable to the RJ 11 serial connector on one of the RAID controllers 2 Attach the DB9 end of the serial data cabl...

Page 85: ...ices See Front left view of Vess R2600 below for an illustration of the power button The Vess R2600 features an automatic JBOD detect and power on sequence mechanism so that all connected Vess J2600 expansion units are powered on in the correct sequence This feature will first power on the Vess J2600s and then the Vess R2600 units in the correct sequence automatically After the powering on the Ves...

Page 86: ...ss R2600 subsystem is functioning normally Power Global Enclosure Status and Global RAID Status LEDs display green continuously Controller Activity LED flashes green when there is controller activity System Heartbeat LED blinks blue once a second and repeats the pattern See the sections that follow for more details on device LED indicator behavior 59 Product Manual Hardware Installation ...

Page 87: ...rk No power No controller present Steady Green All devices normal All logical drives online Steady Blue Normal No activity Blinking Blue Normal Flashing Blue I O Activity Flashing Green Locating device Amber One or two FRU in error Logical drive s critical Red Three or more FRU in error Logical drive s offline Check the LEDs on the back of the enclosure Blinks blue once per second for five seconds...

Page 88: ...ive either belongs to an array or it is assigned as a spare drive The Vess R2600 spins up the disk drives sequentially to equalize power draw during start up After a few moments The Power Activity LED displays blue when a physical drive is present The Drive Status LED displays green when the physical drive is configured as a member of a disk array or as a spare When the physical drive is not confi...

Page 89: ...oling Unit Fan Status bottom Rear Panel PSU Cooling Unit LEDs The LEDs on the rear panel include LEDs on each cooling fan and each power supply These LEDs will light green to indicate normal operation A red LED indicates a problem or unit failure 62 Vess R2000 Series Product Manual Promise Technologies ...

Page 90: ...p is finished and the Vess R2600 subsystem is functioning normally Controller status LEDs display green continuously Ethernet LEDs display green or flash depending on your network connection The FC iSCSI SAS and Expansion LEDs display green or flash during port activity Note The controller LEDs on the FC and iSCSI controllers are the same except those that indicate network function 63 Product Manu...

Page 91: ...ght indicates a valid USB connection this is dark when not connected no device attached 1G iSCSI 2 above each port Left LED lights green when connected flashes green when active dark if not connected Right LED indicates connection speed green is 100 Mbps amber is 1000 Mbps 10G iSCSI 2 above each port Left LED lights green when connected flashes green when active dark if not connected Right LED ind...

Page 92: ...administration of the Vess R2000 The administrator can choose to use WebPAM PROe a web based graphical user interface GUI or use the command line interfaces or CLI These are both described in detail in separate chapters This chapter covers the following topics Setting up the Serial Connection on page 66 About IP Addresses on page 67 Setting up with the CLI on page 71 Setting up with WebPAM PROe on...

Page 93: ... Enter once to launch the CLI 4 At the Login prompt type administrator and press Enter 5 At the Password prompt type password and press Enter The screen displays login as administrator administrator vess password Promise Vess Command Line Interface CLI Utility Version X XX XXXX XX Build Date Xxx X 2013 Type help or to display all the available commands Type menu to enter Menu Driven Configuration ...

Page 94: ...anagement port IP addresses are set to IPv4 10 0 0 1 IPv6 2001 1 The virtual management port IP address works with either RAID controller enabling you to access a dual controller Vess R2000 over your network using a single IP address The default physical management port IP addresses are set to Controller 1 IPv4 10 0 0 2 Controller 1 IPv6 2001 2 Controller 2 IPv4 10 0 0 3 Controller 2 IPv6 2001 3 T...

Page 95: ...g a static IP address for the Vess R2000 s virtual management port If you choose to enable DHCP have your Network Administrator dedicate an IP address for the Vess R2000 linked to the Vess R2000 s MAC address This action prevents the DHCP server from assigning a new IP address when the Vess R2000 restarts with the result that users can no longer log in 68 Vess R2000 Series Product Manual Promise T...

Page 96: ... information displays administrator cli net a list v ActiveCtrlId 1 Port 1 MaxSupportedSpeed 100Mbps LinkStatus Up ProtocolFamily IPv4 Enabled DHCP Disabled IP 10 0 0 1 IPMask 0 0 0 0 MAC 00 01 55 61 18 65 DNS 0 0 0 0 Gateway 0 0 0 0 ProtocolFamily IPv6 Disabled DHCP Disabled IP IPMask MAC 00 01 55 61 18 65 DNS Gateway 69 Product Manual Setup ...

Page 97: ...ress Enter 3 Highlight IPv4 and press Enter The following information displays Active Controller Id 1 Port Id 1 Max Supported Speed 100Mbps Link Status Up Protocol Family IPv4 Status Enabled MAC Address 00 01 55 61 18 65 DHCP Disabled IP Address 10 0 0 1 Subnet Mask 0 0 0 0 Gateway IP Address 0 0 0 0 DNS Server IP Address 0 0 0 0 70 Vess R2000 Series Product Manual Promise Technologies ...

Page 98: ...nance Mode Settings CLU Making Maintenance Mode Settings Automatically CLU Making Maintenance Mode Settings Manually under IPv4 CLU Making Maintenance Mode Settings Manually under IPv6 CLU Making Subsystem Date and Time Settings CLI To set the subsystem date and time 1 Type date a mod d and the date in yyyyy mm dd format then press Enter administrator cli date a mod d 2013 03 25 2 Type date a mod ...

Page 99: ...indicating that your setting was successful administrator cli 2 To verify the setting change at the command prompt type net and press Enter The following information displays administrator cli net PF Status IP Link IPv4 Enabled 10 0 0 1 Up IPv6 Disabled Up In the above example PF refers to IP protocol family v4 or v6 Status refers to whether the IP protocol is enabled IPv4 is enabled by default IP...

Page 100: ...ipmask 255 255 255 0 primarydns 10 0 0 11 gatew ay 10 0 0 1 After a moment the comand prompt reappears indicating that your setting was successful administrator cli 2 To verify the settings at the command prompt type net a list v and press Enter The following information displays administrator cli net a list v ActiveCtrlId 1 Port 1 MaxSupportedSpeed 100Mbps LinkStatus Up ProtocolFamily IPv4 Enable...

Page 101: ...0 8a2e 0370 7334 primaryipmask 2001 0db8 fedc ba98 7654 3210 0246 8acf primarydns 2001 0db8 85a3 0000 0000 8a2e 0370 7001 gateway 2001 0db8 85a3 0000 0000 8a2e 0370 7002 After a moment the comand prompt reappears indicating that your setting was successful administrator cli 3 To verify the settings at the command prompt type net a list v and press Enter The following information displays administr...

Page 102: ...tenance mode the Vess goes offline and displays N A under Readiness Status in the Component List in the Device menu tab This circumstance requires intervention by the administrator Making Maintenance Mode Settings Automatically CLI Automatic settings require a DHCP server on your network DHCP is currently supported on IPv4 only You make maintenance mode settings for one controller at a time To ena...

Page 103: ...lId 1 Port 1 ProtocolFamily IPv6 Disabled DHCP Disabled IP 2001 2 IPMask ffff MAC 00 01 55 30 65 E9 DNS Gateway CtrlId 2 Port 1 ProtocolFamily IPv4 Enabled DHCP Disabled IP 10 0 0 3 IPMask 255 0 0 0 MAC 00 01 55 30 65 D7 DNS 0 0 0 0 Gateway 0 0 0 0 CtrlId 2 Port 1 ProtocolFamily IPv6 Disabled DHCP Disabled IP 2001 3 IPMask ffff MAC 00 01 55 30 65 D7 DNS Gateway 3 Repeat steps 1 and 2 above but cha...

Page 104: ...ubnet mask primarydns and the DNS server IP address gateway and the Gateway server IP address and press Enter Example administrator cli net a mod m c 1 primaryip 10 0 0 101 primaryipmask 255 255 255 0 primarydns 10 0 0 11 gatew ay 10 0 0 1 After a moment the comand prompt reappears indicating that your setting was successful administrator cli 2 To verify the settings changes at the command prompt ...

Page 105: ...HCP Disabled IP 2001 2 IPMask ffff MAC 00 01 55 30 65 E9 DNS Gateway CtrlId 2 Port 1 ProtocolFamily IPv4 Enabled DHCP Disabled IP 10 0 0 3 IPMask 0 0 0 0 MAC 00 01 55 30 65 D7 DNS 0 0 0 0 Gateway 0 0 0 0 CtrlId 2 Port 1 ProtocolFamily IPv6 Disabled DHCP Disabled IP 2001 3 IPMask ffff MAC 00 01 55 30 65 D7 DNS Gateway 4 Repeat steps 1 and 2 above but change c 1 controller 1 to c 2 controller 2 78 V...

Page 106: ...a mod m c 1 s followed by primaryip and the IP address primaryipmask and the subnet mask primarydns and the DNS server IP address gateway and the Gateway server IP address and press Enter Example administrator cli iscsi a mod t portal s primaryip 2001 0db8 85a3 0000 0000 8a2e 0370 7336 primaryip mask 2001 0db8 fedc ba98 7654 3210 0246 8acf primarydns 2001 0db8 85a3 0000 0000 8a2e 0370 7001 gateway...

Page 107: ...01 0db8 fedc ba98 7654 3210 0246 8acf MAC 00 01 55 30 65 E9 DNS 2001 0db8 85a3 0000 0000 8a2e 0370 7001 Gateway 2001 0db8 85a3 0000 0000 8a2e 0370 7002 CtrlId 2 Port 1 ProtocolFamily IPv4 Enabled DHCP Disabled IP 10 0 0 3 IPMask 0 0 0 0 MAC 00 01 55 30 65 D7 DNS 0 0 0 0 Gateway 0 0 0 0 CtrlId 2 Port 1 ProtocolFamily IPv6 Disabled DHCP Disabled IP 2001 3 IPMask ffff MAC 00 01 55 30 65 D7 DNS Gatewa...

Page 108: ...TTP connection https Enter the IP address of the Vess R2000 10 0 0 1 Together your entry looks like this https 10 0 0 1 3 When the log in screen appears Type administrator in the User Name field Type password in the Password field The User Name and Password are case sensitive 4 Optional Choose a display language from the drop down menu WebPAM PROe displays in English German French Italian Spanish ...

Page 109: ... in screen with display language options Important PROMISE recommends that you change the Administrator s default password immediately after setup is completed 82 Vess R2000 Series Product Manual Promise Technologies ...

Page 110: ...e this to toggle between System and NAS configuration NAS configuration is covered in a separate chapter later in this manual For now we are only concerned with the System configuration interface since this contains the Wizard menus used for quick configuration of RAID arrays and logical drives If you are planning to use all available storage capacity for NAS operation then you can skip the Wizard...

Page 111: ...s To create your disk arrays and logical drives 1 Click the Storage tab then click the Wizard option Or click Disk Array under System Status in the Dashboard menu The Wizard screen appears with two configuration alternatives Automatic Advanced 2 Click one of these configuration option buttons to continue The Disk Configuration Wizard main menu 84 Vess R2000 Series Product Manual Promise Technologi...

Page 112: ...size Spare Drives The ID numbers of the logical drives type global or dedicated revertible option enabled or disabled and media type A hot spare drive is created for all RAID levels except RAID 0 when five or more unconfigured physical drives are available If you do NOT accept these parameters use the Express or Advanced option to create your disk array If you accept these parameters click the Sub...

Page 113: ...r Management Choose a media type Hard disk drive HDD or solid state drive SSD 2 Click the enclosure graphic to view information about physical drives Look for drives with a green LED dark a blue LED lit and no crosshatching over the carrier 3 Click a physical drive to select it for your array The physical drive s ID number is added to the Selected list 4 Click the Next button to continue The Creat...

Page 114: ...a sector size from the drop down menu The choices are 512 B 1 KB 2 KB and 4 KB Choose the Read Cache Policy from the drop down menu The choices are Read Cache Read Ahead cache and None Choose the Write Cache Policy from the drop down menu The choices are WriteThru write through and WriteBack Write back requires a Read Cache or Read Ahead Read Cache Policy Uncheck the Perfect Rebuild check box if d...

Page 115: ...lick the enclosure graphic to view information about physical drives 3 Click a physical drive to select it for your spare drive The physical drive s ID number is added to the Selected list 4 Click the Next button to continue Step 4 Summary The Summary screen lists the disk arrays logical drives and spare drives that you specified If you accept these parameters click the Submit button If you do NOT...

Page 116: ...tiators you want to use from the drop down menu and click the Next button The screen displays a list of initiators and a list of logical drives 5 Click and drag a logical drive from the logical drives list to the initiators list 6 Click the Next button when you are done The screen displays a list of initiator IDs and corresponding LUN maps that you specified 7 Click the Submit button to create the...

Page 117: ...ord in order to log in again Using WebPAM PROe over the Internet The above instructions cover connections between Vess R2000 and your company network It is also possible to connect to a Vess R2000 from the Internet Your MIS Administrator can tell you how to access your network from outside the firewall Once you are logged onto the network you can access the Vess R2000 using its IP address 90 Vess ...

Page 118: ...ge 111 Managing Enclosures on page 122 Managing UPS Units on page 130 Managing Network Connections on page 134 Managing Users on page 136 Managing Background Activities on page 143 Managing Storage Services on page 157 Working with the Event Viewer on page 170 Monitoring Performance on page 174 Managing Physical Drives on page 177 Managing Disk Arrays on page 187 Managing Logical Drives on page 19...

Page 119: ...he Vess R2600 For example if your Vess R2600 has an IP address 10 0 0 1 your entry looks like this https 10 0 0 1 3 When the login screen appears Type administrator in the User Name field Type password in the Password field Click the Login button The User Name and Password are case sensitive 4 Optional Choose a display language from the drop down menu WebPAM PROe displays in English German French ...

Page 120: ...og in If you are already logged in and you want to change the display language 1 Click Logout at the top right corner of the screen The Login screen appears 2 Click the Language drop down menu and highlight the language you prefer Login language selection menu 3 Reenter your user name and password 4 Click the Login button WebPAM PROe opens in the language you chose ...

Page 121: ... address Virtual IP address of the RAID subsystem Top right corner of the window Save Service Report Saves a detailed report to your Host PC Help Accesses the Help Welcome screen Contact Us Technical support contact information About Information about WebPAM PROe Logout Exits WebPAM PROe Discovery tab Displays other PROMISE RAID systems on your network Enables direct login to other PROMISE RAID sy...

Page 122: ... Channel or iSCSI management Storage tab Wizard Automatic or Advanced configuration Disk array management Logical drive management Initiator management LUN mapping and masking Administration tab Subsystem settings clearing statistics NTP and controller lock User management including LDAP and role mapping Software services Runtime and NVRAM event logs Background activity settings and schedules Firm...

Page 123: ...Oe There are two ways to log out of WebPAM PROe Close your browser window Click Logout on the WebPAM PROe banner Clicking Logout brings you back to the Login Screen After logging out you must enter your user name and password in order to log in again Web PAM PROe Main menu Dashboard ...

Page 124: ...age Network click the Discovery tab at the left edge of the WebPAM PROe window Logging onto a Subsystem To log onto a subsystem in the list double click the subsystem Caution The new subsystem displays in the same browser tab Click your browser s back button to return to the original subsystem Discovery tab in Main menu ...

Page 125: ...bsystems enter a characteristic into the Filter By field and press Enter To filter by IP address enter the IP routing prefix for the range you want to display For example typing 10 0 in the entry field reveals all subsystems with IP address beginning with the 10 0 prefix Refreshing the List To refresh the list click the Refresh link ...

Page 126: ...Locking or Unlocking the Subsystem on page 101 Restoring Factory Default Settings on page 103 Clearing Statistics on page 104 Saving a Service Report on page 105 Importing a Configuration Script on page 107 Exporting a Configuration Script on page 108 Restarting the Subsystem on page 109 Shutting Down the Subsystem on page 110 Restarting the Subsystem after a Shutdown on page 110 ...

Page 127: ...ontrollers displays Subsystem information includes Alias if assigned Model Serial number Revision number Number of JBOD expansion units connected Number of controllers present Redundancy status System date and time Vendor WWN World Wide Name Part number Cache Mirroring Status Maximum number of JBOD expansion units supported Maximum number of controllers supported Redundancy type ...

Page 128: ...e box to enable Cache Mirroring or uncheck to disable 5 Click the Save button Locking or Unlocking the Subsystem The lock prevents other sessions including sessions with the same user from making a configuration change to the controller until the lock expires or a forced unlock is done When the user who locked the controller logs out the lock is automatically released Setting the Lock To set the l...

Page 129: ... in minutes 1440 minutes 24 hours 5 Click the Lock button Releasing the Lock To release a lock that you set 1 Click the Administration tab 2 Click the Subsystem Information icon 3 Click the Lock Unlock button 4 Click the Unlock button Releasing a Lock set by another user To release somebody else s lock 1 Click the Administration tab 2 Click the Subsystem Information icon 3 Click the Lock Unlock bu...

Page 130: ...in order to set them correctly To restore all settings to their default values 1 Click the Administration tab 2 Click the Restore Factory Default icon 3 In the Restore factory default settings screen check the boxes beside the settings you want to reset to default value see Factory Default Settings by type table below 4 Click the Submit button 5 In the Confirmation box type the word confirm in the...

Page 131: ...ngs SNMP settings Telnet settings SSH settings Email settings Netsend settings NTP settings User settings UPS settings Account Windows CIFS UNIX LINUX NFS Mac AFP FTP WebDAV Backup Clearing Statistics This function clears statistical data on the RAID controllers Fibre Channel ports physical drives and logical drives To clear subsystem statistics 1 Click the Administration tab 2 Click the Subsystem...

Page 132: ... to your Host PC as a compressed HTML file 3 Double click the downloaded file to decompress it 4 Double click the report to open it in your default browser The Service Report includes the following topics About Report utility Battery Info Cache backup batteries BBM Info Bad Block Manager BGA Summary Status and settings The Service Report includes the following topics BGA Schedules Scheduled activi...

Page 133: ...enance mode ports Phydriv Info Basic physical drive information Phydriv Verbose Info Full physical drive information PD SMART Info Physical drive ID model type and SMART status PSU Wattage Info Enclosure power consumption power supply input and output and power on time SWMGT Info Software management Service Setting Email Service Setting Netsend Service Setting NTP Service Setting SLP Service Setti...

Page 134: ... save the configuration from one Vess R2600 RAID subsystem export it and then import it to automatically configure your other Vess R2600 RAID subsystems To import a configuration script 1 Click the Administration tab 2 Click the Import Export icon 3 Click the Import option 4 Choose Configuration Script from the Type drop down menu 5 Click the Browse button and navigate to the configuration script ...

Page 135: ...ms To export a configuration script 1 Click the Administration tab 2 Click the Import Export icon 3 Click the Export option 4 Choose Configuration Script from the Type drop down menu 5 Click the Submit button 6 In the Open dialog box click the Save File option then click the OK button The file is saved to your PC as Configscript txt Cautions Do NOT attempt to write or modify a configuration script...

Page 136: ...ion to apply the restart to the Subsystem Controller 1 only or Controller 2 only 4 Click the Shutdown Restart button 5 Click the Restart button 6 Type the word confirm in the field provided 7 Click the Confirm button When the controller shuts down your WebPAM PROe connection is lost 8 Wait at least two minutes 9 In your browser click Logout in the WebPAM PROe Header then log in again If you cannot...

Page 137: ... Click the Shutdown button 6 Type the word confirm in the field provided 7 Click the Confirm button When the controller shuts down your WebPAM PROe connection is lost 8 Wait at least two minutes Important If your RAID subsystem manages JBOD expansion units you must follow the proper startup procedure Restarting the Subsystem after a Shutdown To start the RAID subsystem 1 Press the Power button on ...

Page 138: ...ler Information on page 112 Making Controller Settings on page 113 Viewing Controller Statistics on page 115 Locating a Controller on page 116 Updating Firmware on a RAID Subsystem on page 117 Reconditioning a Battery on page 120 Viewing Battery Information on page 119 Buzzer Settings on page 121 Silencing the Buzzer on page 121 ...

Page 139: ...ou want then click the View button Controller information includes Controller ID Readiness Status Power On Time LUN Mapping method Serial Number Hardware Revision Cache Usage Percentage Boot Loader Version Firmware Build Date Software Build Date Alias If assigned Operational Status SCSI Protocol Supported Part Number WWN World Wide Name Dirty Cache Usage Percentage Firmware Version Software Versio...

Page 140: ...Size Slot 2 Memory Size ALUA Flash Type NVRAM Type Preferred Cache Line Size Coercion Method SMART Polling Interval Enclosure Polling Interval Host Cache Flushing Power Saving Idle Time Power Saving Stopped Time Advanced Battery Flash Backup Enabled Backup Flash Size Appliance Mode Items with an asterisk are adjustable under Controller Settings Making Controller Settings In a dual controller RAID ...

Page 141: ...Power Saving Idle Time Parks the read write heads Power Saving Standby Time Lowers disk rotation speed Power Saving Stopped Time Spins down the disk stops rotation Coercion Check the box to enable or uncheck to disable Coercion Method Choose a method from the drop down menu GBTruncate 10GBTruncate GrpRounding TableRounding Write Back Cache Flush Interval Enter a value into the field 1 to 12 second...

Page 142: ...view controller statistics 1 Click the Device tab 2 Click the Component List icon 3 Click the controller you want then click the View button 4 Click the Statistics tab Controller statistics include Data Transferred Read Data Transferred Errors Read Errors I O Requests Read IO Requests Statistics Start Time Write Data Transferred Non Read Write Errors Write Errors Non Read Write Requests Write I O ...

Page 143: ... subsystem enclosure 1 Click the Administration tab 2 Click the Image Version icon 3 Click the Enclosure you want to See and click the triangular button RAID subsystems have the following components in their flash image Kernel Firmware Software Ramdisk SEP Firmware OEM Customization BIOS 6G Expander System Libraries Applications Mount Scripts PLX EEPROM Image SAS Expander NASAPP Running The versio...

Page 144: ...en appears showing the current Image Version Number and Build Date 4 Choose a download option Local File through HTTP Click the Browse button locate the firmware image file click the file to choose it then click the Open button TFTP Server Enter the TFTP Server host name or IP address port number and file name 5 Optional Check the Non disruptive Image Update NDIU box NDIU updates the RAID controll...

Page 145: ...ruptive Flash Method the system automatically flashes and restarts the RAID controllers one at a time Automatic Restart If you did NOT check the NDIU box the RAID subsystem and JBOD expansion units automatically restart That action temporarily disrupts I O operations and drops your WebPAM PROe connection To reestablish your WebPAM PROe connection 1 Wait no less than two minutes 2 Click Logout in t...

Page 146: ...s Battery chemistry LiON etc Remaining capacity Battery capacity as a percentage Battery cell type Number of cells Estimated hold time Time in hours that the battery can power the cache Estimated backup cycle For Advanced Battery Flash Backup this is the number of times the Write Cache can be saved from DRAM to Flash memory given current battery capacity remaining Temperature threshold discharge M...

Page 147: ...mediately 1 Click the Device tab 2 Click the Component List icon 3 Click the battery you want then click the Recondition button Battery operations status changes to Recondition and the battery s remaining capacity and estimated hold time fall and rise reflecting the discharge and recharge cycles of the reconditioning That behavior is normal Making Schedule Changes To make changes the scheduled bat...

Page 148: ... the buzzer or uncheck the box to disable 5 Click the Save button Silencing the Buzzer Caution This action disables the buzzer for all events To silence the buzzer 1 Click the Device tab 2 Click the Component List icon 3 Click the Buzzer and click the Settings button 4 Uncheck the Enable Buzzer box 5 Click the Save button Note The alarm can also be muted by pressing the Mute Alarm button on the fr...

Page 149: ...ure Topology on page 123 Viewing the Enclosures Summary on page 125 Making Enclosure Settings on page 126 Locating an Enclosure on page 125 Viewing FRU VPD Information on page 127 Viewing Power Supply Status on page 127 Viewing Cooling Unit Status on page 128 Viewing Temperature Sensor Status on page 128 Viewing Voltage Sensor Status on page 129 ...

Page 150: ...e data paths among the enclosures are connected There are three methods Individual Subsystem A single subsystem JBOD Expansion Managed through one subsystem or head unit RAID Subsystem Cascading Managed through one subsystem or head unit To view enclosure topology 1 Click the Device tab 2 Click the Topology icon The topology or data connections of your system displays See example on next page ...

Page 151: ...124 Vess R2000 Series Product Manual Promise Technologies Topology display ...

Page 152: ...k the Device tab 2 Click the Component List icon The following information is shown Enclosure ID number Status Enclosure Type Status Description specific components in need of attention if any Locating an Enclosure To locate an enclosure 1 Click the Device tab 2 Click the Component List icon 3 Click the Enclosure you want then click the Locate button The enclosure LEDs blink for one minute ...

Page 153: ...lude Enclosure Warning Temperature Threshold 56 60 C Enclosure Critical Temperature Threshold 61 73 C Controller Warning Temperature Threshold 76 80 C Controller Critical Temperature Threshold 81 85 C 4 In the field provided type the temperature in degrees C for each threshold value 5 Click the Save button Enclosure ID Enclosure Type Enclosure Warning Temperature Threshold Controller Warning Tempe...

Page 154: ...hnical Support and when ordering replacement units For contact information See Contacting Technical Support on page 58 Viewing Power Supply Status To view the status of the power supplies and the fans that cool those power supplies 1 Click the Device tab 2 Click the Component List icon 3 Click the Enclosure and click the View button 4 Scroll down to view the power supplies The screen displays the ...

Page 155: ...eed is below the Healthy Threshold a malfunction is indicated in the Status column See Diagnosing an Enclosure Problem on page 622 Viewing Temperature Sensor Status To view the status of the temperature sensors 1 Click the Device tab 2 Click the Component List icon 3 Click the Enclosure and click the View button 4 Scroll down to view the Temperature Sensors If any temperature exceeds the Healthy T...

Page 156: ...rs 1 Click the Device tab 2 Click the Component List icon 3 Click the Enclosure and click the View button 4 Scroll down to view the Voltage Sensors If any voltage is outside the Healthy Threshold values a voltage malfunction in the enclosure is indicated in the Status column See Diagnosing an Enclosure Problem on page 622 ...

Page 157: ... On Battery means the external AC power source is offline and the UPS is running on bat tery power Model Model name of the UPS Battery Capacity Backup capacity expressed as a percentage Loading Ratio Actual output of UPS as a percentage of the rated output See the Note below Remaining Minutes Number of minutes the UPS is expected to power your system in the event of a power failure Note The maximu...

Page 158: ... settings changes to Enable Enable Monitors UPS Settings changes reports warnings and logs events Disable Does not monitor UPS Type values into the Threshold fields See Note 2 Running Time Remaining Threshold Actual time below this value resets adaptive writeback cache to writethrough Warning Temperature Threshold Actual temperature above this value triggers a warning and logs an event Loading Rat...

Page 159: ... set to Auto If a UPS is detected the settings changes to Enable Note 3 The maximum recommended Loading Ratio varies among models of UPS units The general range is 60 to 80 Note 4 To specify UPS units by DNS names ask your IT administrator to add the DNS names to the DNS server before you make UPS settings ...

Page 160: ...ercentage Remaining Backup Time Number of minutes the UPS is expected to power your system in the event of a power failure Loading Ratio Actual output of UPS as a percentage of the rated output See the Note below Temperature Reported temperature of the UPS unit Note The maximum recommended Loading Ratio varies among models of UPS units The general range is 60 to 80 If the reported Loading Ratio ex...

Page 161: ...ater as required Caution Changing virtual management port settings can interrupt your WebPAM PROe connection and require you to log in again To make virtual management port settings 1 Click the Administration tab 2 Click the Network Management icon 3 Click the Virtual Management Port tab 4 Click the protocol family whose settings you want to change and click the Configuration button 5 Make the fol...

Page 162: ...ork Management icon 3 Click the Maintenance Mode tab 4 Click the controller and protocol family whose settings you want to change and click the Configuration button 5 Make the following settings are needed Check the Enable box to enable this protocol family Check the Enable DHCP box to enable a DHCP server to make your network settings DHCP is currently supported in IPv4 only For manual network se...

Page 163: ...Deleting a User on page 140 Setting User Event Subscriptions on page 140 Importing a User Database on page 141 Exporting a User Database on page 142 The Administrator or a Super User can perform these tasks Viewing User Information To view user information 1 Click the Administration tab 2 Click the User Management icon The list of users displays User information includes User name Status Privilege...

Page 164: ...er button 4 In the Add User dialog box enter the information in the fields provided Name This is the user s login name Display Name Password Retype Password User Email Required for event notification 5 Choose a privilege level from the drop down menu See the table below for a description of the privilege types 6 Optional Uncheck the Enable box to disable this User account 7 Click the Save button T...

Page 165: ...ves and the controller Super Allows the user full access to all functions including create and delete users and changing the settings of other users and delete disk arrays and logical drives The default administrator account is a Super User Making User Settings This action requires Administrator or a Super User privileges To make user settings 1 Click the Administration tab 2 Click the User Manage...

Page 166: ...uper User privileges To change a user s password 1 Click the Administration tab 2 Click the User Management icon 3 In the User list click the user you want then click Change Password 4 In the Change Password dialog box enter the information in the fields provided New Password Retype Password 5 Click the Save button ...

Page 167: ... severity level for all events Subscribing users receive notification of events at the chosen severity level and all higher levels Note Each user must have a valid Email address to receive events See Making User Settings below Changing a user subscription requires Administrator or Super User privileges To set a user event subscription 1 Click the Administration tab 2 Click the User Management icon...

Page 168: ...To import a user database 1 Click the Administration tab 2 Click the Import Export icon 3 Click the Import option 4 Choose User Database from the Type drop down menu 5 Click the Browse button and navigate to the user database file and click the OK button 6 Click the Next button The system verifies that the file is a valid user database and displays any errors or warnings 7 Click the Submit button ...

Page 169: ...ur other Vess R2600 RAID subsystems To export a user database 1 Click the Administration tab 2 Click the Import Export icon 3 Click the Export option 4 Choose User Database from the Type drop down menu 5 Click the Submit button 6 In the Open dialog box click the Save File option then click the OK button The file is saved to your PC as User dat Note The user database file is not designed to be open...

Page 170: ... Media Patrol on page 149 Redundancy Check on page 150 Initialization on page 151 Rebuild on page 152 Migration on page 153 PDM on page 154 Transition on page 155 Synchronization on page 156 Battery Reconditioning on page 156 Background activities perform a variety of preventive and remedial functions on your physical drives disk arrays logical drives and other components You can run a background ...

Page 171: ...the Background Activities icon The list of background appears 3 Click the Scheduler button The list of currently scheduled background activities appears Adding a Scheduled Background Activity To add a new scheduled background activity 1 Click the Administration tab 2 Click the Background Activities icon The list of background appears 3 Click the Scheduler button The list of currently scheduled bac...

Page 172: ...e Day of the Month option then choose a number from the drop down menu The day of the week option then choose the day of the month from the drop down menus 10 Choose a Start From date from the drop down menus 11 Choose an End On option No end date or perpetual End after a specific number of activity actions Until date from the drop down menus 12 For Redundancy Check choose Auto Fix option Attempts...

Page 173: ...tion enter an interval in the Every field For the Weekly option enter an interval in the Every field and choose one or more days of the week For the Monthly option choose the Day of the Month option or the day of the week op tion and choose the day from the drop down menu Choose a Start From date from the drop down menus Choose an End On option No end date or perpetual End after a specific number ...

Page 174: ...eduled activity rather than deleting it To enable or disable change an existing scheduled background activity 1 Click the Administration tab 2 Click the Background Activities icon The list of background appears 3 Click the Scheduler button The list of currently scheduled background activities appears 4 Click the background activity and click the Settings button 5 Uncheck the Enable This Schedule b...

Page 175: ...uled background activity 1 Click the Administration tab 2 Click the Background Activities icon The list of background appears 3 Click the Scheduler button The list of currently scheduled background activities appears 4 Click the background activity and click the Delete button 5 In the confirmation box click the confirm button ...

Page 176: ...counters a critical error it triggers PDM if PDM is enabled on the disk array See Making Disk Array Settings on page 192 Making Media Patrol Settings To make Media Patrol settings 1 Click the Administration tab 2 Click the Background Activities icon The list of background appears 3 Click the Settings button 4 Check the Enable Media Patrol box to enable uncheck to disable This settings enables or d...

Page 177: ...ncy Check Settings To make Redundancy Check settings 1 Click the Administration tab 2 Click the Background Activities icon The list of background activities appears 3 Click the Settings button 4 Click the Redundancy Check Rate drop down menu and choose a rate Low Fewer system resources to Redundancy Check more to data read write operations Medium Balances system resources between Redundancy Check ...

Page 178: ...gurations For this reason Initialization is recommended whenever you create a logical drive See Initializing a Logical Drive on page 206 Making Initialization Settings To make initialization settings 1 Click the Administration tab 2 Click the Background Activities icon 3 Click the Settings button 4 Click the Logical Drive Initialization Rate drop down menu and choose a rate Low Fewer system resour...

Page 179: ... must replace the failed drive with an unconfigured physical drive then perform a Manual Rebuild See Rebuilding a Disk Array on page 195 and Spare Drives on page 580 Also see Disk Array Degraded Logical Drive Critical on page 632 and Disk Array Offline Logical Drive Offline on page 633 Making Rebuild Settings 1 Click the Administration tab 2 Click the Background Activities icon The list of backgro...

Page 180: ... Migration Settings To make migration settings 1 Click the Administration tab 2 Click the Background Activities icon The list of background activities appears 3 Click the Settings button 4 Click the Migration Rate drop down menu and choose a rate Low Fewer system resources to Migration more to data read write operations Medium Balances system resources between Migration and data read write operati...

Page 181: ...To make PDM settings 1 Click the Administration tab 2 Click the Background Activities icon The list of background activities appears 3 Click the Settings button 4 Make the following settings are required Click the PDM Rate drop down menu and choose a rate Low Fewer system resources to PDM more to data read write operations Medium Balances system resources between PDM and data read write operations...

Page 182: ...ion Settings To make Transition settings 1 Click the Administration tab 2 Click the Background Activities icon The list of background activities appears 3 Click the Settings button 4 Click the Transition Rate drop down menu and choose a rate Low Fewer system resources to Transition more to data read write operations Medium Balances system resources between Transition and data read write operations...

Page 183: ...settings 1 Click the Administration tab 2 Click the Background Activities icon The list of background activities appears 3 Click the Settings button 4 Click the Synchronization Rate drop down menu and choose a rate Low Fewer system resources to Synchronization more to data read write operations Medium Balances system resources between Synchronization and data read write operations High More system...

Page 184: ... Service on page 162 SNMP Service on page 164 Netsend Service on page 167 Viewing a List of Services This feature displays all software services running on the RAID subsystem To view the list of software services 1 Click the Administration tab 2 Click the Services icon The Services list displays the Status and Start Type of the services available These services are described in the sections that f...

Page 185: ...rvice 1 Click the Administration tab 2 Click the Services icon 3 Click the Email service and click the Stop button 4 Click the Confirm button To start the Email service after stopping it 1 Click the Administration tab 2 Click the Services icon 3 Click the Email service and click the Start button Restarting Email Service To restart the Email service 1 Click the Administration tab 2 Click the Servic...

Page 186: ...em Manual You start the service when you need it SMTP Server IP address SMTP Authentication The Yes option enables authentication The No option disables SMTP Authentication Username Required if SMTP authentication is enabled SMTP Authentication Password Required if SMTP authentication is enabled Email Sender From Address The sender s name shown on notification messages Email Subject The subject li...

Page 187: ...ck the Administration tab 2 Click the Services icon 3 Click Telnet service and click the Stop button 4 Click the Confirm button To start the Telnet service after stopping it 1 Click the Administration tab 2 Click the Services icon 3 Click Telnet service and click the Start button Restarting Telnet Service To restart the Telnet service 1 Click the Administration tab 2 Click the Services icon 3 Clic...

Page 188: ...service and click the Settings button 4 Make settings changes as required Choose a startup type Automatic Starts and runs with the subsystem Manual default You start the service when you need it Port number Default is 2300 Max Number of Concurrent Connections Default is 4 Maximum number is 4 Session Time Out Default is 24 minutes 5 Click the Save button 6 Click the Confirm button ...

Page 189: ...ice 1 Click the Administration tab 2 Click the Services icon 3 Click SSH service and click the Stop button 4 Click the Confirm button To start SSH service after stopping it 1 Click the Administration tab 2 Click the Services icon 3 Click SSH service and click the Start button Restarting SSH Service To restart SSH service 1 Click the Administration tab 2 Click the Services icon 3 Click SSH service ...

Page 190: ...ervice and click the Settings button 4 Make settings changes as required Choose a startup type Automatic default Starts and runs with the subsystem Manual You start the service when you need it Port number Default is 22 Max Number of Concurrent Connections Default is 4 Maximum number is 4 Session Time Out Default is 24 minutes 5 Click the Save button 6 Click the Confirm button ...

Page 191: ...ice To stop the SNMP service 1 Click the Administration tab 2 Click the Services icon 3 Click SNMP service and click the Stop button 4 Click the Confirm button To start the SNMP service after stopping it 1 Click the Administration tab 2 Click the Services icon 3 Click SNMP service and click the Start button Restarting SNMP Service To restart the SNMP service 1 Click the Administration tab 2 Click ...

Page 192: ...is 161 System Name No default System Location Default is USA System Contact Default is admin yourcompany com Read Community Default is public Write Community Default is private No changes are possible 5 Click the Save button 6 Click the Confirm button Adding an SNMP Trap Sink To add a trap sink 1 Click the Administration tab 2 Click the Services icon 3 Click SNMP service and click the Settings but...

Page 193: ...elete a trap sink 1 Click the Administration tab 2 Click the Services icon 3 Click SNMP service and click the Settings button 4 In the Trap Sink list and click the Trap Sink you want to delete 5 Click the Trash icon The trap sink is deleted 6 Click the Save button 7 Click the Confirm button ...

Page 194: ... the startup type to Automatic Starting Netsend Service To restart the Netsend service 1 Click the Administration tab 2 Click the Services icon 3 Click the Netsend service and click the Start button Stopping Netsend To stop the Netsend service 1 Click the Administration tab 2 Click the Services icon 3 Click the Netsend service and click the Stop button 4 Click the Confirm button Restarting Netsend...

Page 195: ...rt the service when you need it 5 Click the Save button 6 Click the Confirm button Adding Netsend Server Accounts To add a Netsend server account 1 Click the Administration tab 2 Click the Services icon 3 Click the Netsend service and click the Settings button 4 Enter the recipient server IP address in the field provided 5 Choose a recipient filter event severity level See Event Severity Levels on...

Page 196: ...ious at this time Warning User can decide whether or not action is required Information Information only no action is required Deleting Netsend Server Accounts To delete a Netsend server account 1 Click the Administration tab 2 Click the Services icon 3 Click the Netsend service and click the Settings button 4 In the Message Event Severity Filter list click the recipient server you want to delete ...

Page 197: ...nts A list of and information about the 1023 most recent runtime events recorded since the subsystem was started NVRAM Events A list of and information about the most important events over multiple subsystem startups NVRAM events are stored in non volatile memory Event Severity Levels Level Description Fatal Non recoverable error or failure has occurred Critical Action is needed now and the implic...

Page 198: ... Event ID Hexadecimal code for the specific event Severity see table on previous page Timestamp Date and time the event happened Description A description of the event in plain language 3 Press the up and down arrow keys to scroll through the log Saving Runtime Events This feature saves a plain text file of runtime events to your host PC or server using your browser To save the Runtime Events log ...

Page 199: ...r multiple subsystem startups To display NVRAM events 1 Click the Administration tab 2 Click the Events icon 3 Click the NVRAM Events button The log of NVRAM Events appears Events are added to the top of the list Each item includes Index number Begins with 0 at system startup Device Disk Array Logical Drive Physical Drive by its ID number Event ID Hexadecimal code for the specific event Severity S...

Page 200: ...nistration tab 2 Click the Events icon 3 Click the NVRAM Events button 4 Click the Save button 5 Follow your browser s procedure to save the event file to the desired location Clearing NVRAM Events To clear the Runtime Events log 1 Click the Administration tab 2 Click the Events icon 3 Click the Clear button 4 In the Confirmation box type the word confirm in the field provided and click the Confir...

Page 201: ...data in the monitor there must be I O data activity taking place between the Vess R2600 subsystem and the Host To monitor performance 1 Click the Administration tab 2 Click the Performance Monitor icon Follow the instructions below for the menu category you want to view Logical Drive 1 Under Logical Drive choose the metric you want to see from the Measurement drop down menu Bandwidth in MB s Cache...

Page 202: ...surement drop down menu Bandwidth in MB s Maximum latency in ms Average latency in ms Minimum latency in ms I Os per second 2 Click the Select Ports button and check the boxes for the ports you want to see Total of all ports Up to 8 individual ports NAS Under NAS choose the metric you want to see from the Measurement drop down menu Bandwidth in MB s Maximum latency in ms Average latency in ms Mini...

Page 203: ...t be I O data activity taking place between the Vess R2600 subsystem and the Host To monitor performance and power use 1 Click the Administration tab 2 Click the PSU Wattage Monitor icon 3 Under Input Power of an individual Enclosure click the Select Enclosures button and check the boxes for the enclosures you want to see Since the PSU Wattage Monitor is a real time display it does not accumulate ...

Page 204: ...ve Information on page 178 Making Global Physical Drive Settings on page 180 Making Individual Physical Drive Settings on page 181 Viewing Physical Drive Statistics on page 182 Viewing Physical Drive SMART Log Information on page 183 Saving the Physical Drive SMART Log on page 184 Locating a Physical Drive on page 184 Forcing a Physical Drive Offline on page 185 Clearing a Stale or a PFA Condition...

Page 205: ...displays Physical drive information includes ID ID number of the physical drive Status Green check yellow and red X icons Model Make and model of the drive Type SAS or SATA HDD or SSD Location Enclosure number and slot number Configuration Array number and sequence number spare number unconfigured or stale configuration Capacity In GB Viewing Physical Drive Information To view physical drive infor...

Page 206: ...ion Firmware version on the drive Protocol Version ATA ATAPI or SCSI protocol version Visible To Controllers that can access this physical drive Write Cache Enabled or disabled Read Look Ahead Cache Enabled or disabled Read Cache Support Yes or No SMART Feature Set Yes or No SMART Self Test Yes or No SMART Error Logging Yes or No Command Queuing Support TCQ or NCQ Command Queuing Enabled or disabl...

Page 207: ...ble Read Look Ahead Cache Enable Read Cache 5 Click the Save button Read Cache Enabled or disabled Read Cache Support Yes or No Write Cache Enabled or disabled Write Cache Support Yes or No Enable Read Look Ahead Support Yes or No Read Look Ahead Cache Enabled or disabled Command Queuing Enabled or disabled Command Queuing Support Yes or No WWN World Wide Name Port 1 Negotiated Physical Drive Spee...

Page 208: ... physical drive settings 1 Click the Device tab 2 Click the Physical Drive icon 3 Click the physical drive you want then click the Settings button 4 On the Settings tab Enter change or delete the alias in the Alias field 5 On the SMART Log Settings tab Check the box to enable the SMART log 6 Click the Save button ...

Page 209: ...sferred Read Data Transferred Write Data Transferred Errors Number of errors Non Read Write Errors Read Errors Write Errors I O Request Number of requests Non Read Write Request Number of requests Read I O Request Number of requests Write I O Request Number of requests Statistics Start Time Time and date Statistics Collection Time Time and date Avg Response Time Ctrl 1 Controller 1 average respons...

Page 210: ... tab SMART Log information includes In progress SMART Support Yes or no depends on the drive SMART Log Enabled Enabled or disabled If the SMART Log is disabled see Making Controller Settings on page 113 SMART Health status OK is normal SCT Status Version SCT Version SCT Support Level Device State Current Temperature Power Cycle Min Temperature Power Cycle Max Temperature Lifetime Min Temperature L...

Page 211: ...MART Log button Your browser saves a text file containing the SMART Log to its designated download folder Locating a Physical Drive This feature causes the drive carrier LEDs to blink for one minute to assist you in locating the physical drive and is supported by RAID subsystems and JBOD expansion units To locate a physical drive 1 Click the Device tab 2 Click the Physical Drive icon 3 Click the p...

Page 212: ...l drive offline causes your logical drives to become degraded If Auto Rebuild is enabled and a spare drive is available the disk array begins rebuilding itself automatically To force a physical drive offline 1 Click the Device tab 2 Click the Physical Drive icon 3 Click the down arrow button to list the physical drives in the enclosure 4 Mouse over the physical drive you want to force offline 5 Cl...

Page 213: ... first Then clear the condition To clear a Stale or a PFA condition 1 Click the Device tab 2 Click the Physical Drive icon 3 Click the physical drive you want then click the Clear button If the physical drive has both a Stale condition and a PFA condition the first click removes the Stale condition Click the Clear button a second time to remove the PFA condition Updating Firmware on a Physical Dri...

Page 214: ... a Disk Array on page 194 Preparing a Disk Array for Transport on page 195 Rebuilding a Disk Array on page 195 Viewing a List of Disk Arrays To view a list of disk arrays 1 Click the Storage tab 2 Click the Disk Array icon The list of disk arrays appears Disk array information includes ID DA0 DA1 DA2 etc Alias If assigned Status A green check icon means OK Capacity Data capacity of the array Free ...

Page 215: ...disabled on this array Total Physical Capacity Data capacity of the array Configurable Capacity Maximum usable capacity of the array Free Capacity Unconfigured or unused capacity on the physical drives Max Contiguous Free Capacity The largest contiguous free capacity available Current Power Saving Level Default is disabled Number of Physical Drives The number of physical drives in this array Numbe...

Page 216: ...must determine the cause of the problem and correct it Rebuilding This condition is temporary When a physical drive has been replaced the logical drive automatically begins rebuilding in order to restore redundancy fault tolerance When a logical drive is rebuilding it functions and your data is available However access is slower due to the rebuilding operation Transport Ready After you perform a s...

Page 217: ...agram When you have finished your settings and choices click the Submit button The new array appears in the list If you are done creating disk arrays click the Finish button To create additional disk arrays click the Create More button After you create a disk array create a logical drive on it See Creating a Logical Drive Manually on page 202 Creating a Disk Array with the Wizard The Wizard create...

Page 218: ...3 Click the disk array you want then click the Delete button 4 In the Confirmation box type the word confirm in the field provided and click the Confirm button Locating a Disk Array This feature causes the drive carrier LEDs to flash for one minute to assist you in locating the physical drives that make up this disk array To locate a disk array 1 Click the Storage tab 2 Click the Disk Array icon T...

Page 219: ...ce between characters and underline Media Patrol Check to enable uncheck to disable on this array PDM Check to enable uncheck to disable on this array Power Management Check to enable uncheck to disable on this array 5 Click the Save button Notes You can also enable or disable Media Patrol for the entire RAID system See Making Media Patrol Settings on page 149 HDD Power Saving must be enabled on t...

Page 220: ...n see Media Patrol on page 549 and PDM on page 550 Running Media Patrol To run Media Patrol 1 Click the Administration tab 2 Click the Background Activities icon The list of background activities appears 3 Mouse over Media Patrol and click the Start button Stopping Pausing or Resuming Media Patrol To stop pause or resume Media Patrol 1 Click the Administration tab 2 Click the Background Activities...

Page 221: ...rs 3 Mouse over PDM and click the Start button 4 From the Source Physical Drive drop down menu choose a Source disk array and physical drive 5 From the Target Physical Drive drop down menu choose a Target physical drive 6 Click the Confirm button Stopping Pausing or Resuming PDM To stop pause or resume PDM 1 Click the Administration tab 2 Click the Background Activities icon The list of background...

Page 222: ...physical drives and install them in their new location For more information see Installing Physical Drives on page 34 Rebuilding a Disk Array When you rebuild a disk array you are actually rebuilding the data on one physical drive If there is no spare drive of adequate capacity and the Auto Rebuild function is DISABLED you must replace the failed drive with an unconfigured physical drive then perf...

Page 223: ... an ID No Physical drives have a Seq No sequence number 5 From the Target Physical Drive drop down menu choose a Target physical drive 6 Click the Confirm button When the disk array is rebuilding The disk array shows a green check icon and Rebuilding status Logical drives under the disk array continue to show a yellow icon and Critical status Stopping Pausing or Resuming a Rebuild To stop pause or...

Page 224: ...n page 198 Viewing Logical Drive Check Tables on page 201 Creating a Logical Drive Manually on page 202 Deleting a Logical Drive on page 203 Making Logical Drive Settings on page 204 Locating a Logical Drive on page 205 Initializing a Logical Drive on page 206 Redundancy Check on a Logical Drive on page 207 Migrating a Logical Drive s RAID Level on page 208 Creating a LUN Clone on page 210 ...

Page 225: ...ias If assigned Status A green check icon means OK Capacity Data capacity of the logical drive RAID Level Set when the logical drive was created Stripe Set when the logical drive was created Cache Policy Read cache and Write cache settings Array ID ID number of the disk array where this logical drive was created Viewing Logical Drive Information To view logical drive information 1 Click the Storag...

Page 226: ...licy Adjustable Sector size Set at logical drive creation Write Policy Adjustable Preferred Controller ID For RAID subsystems with dual controllers Tolerable Number of Dead Drives Number of physical drives that can fail without the logical drive going offline Host Accessibility Normal read only write only or not visible to host Synchronized A new logical drive shows No until synchronizing is compl...

Page 227: ...al drive you want then click the View button 4 Click the Statistics tab Logical Drive statistics display including Data Transferred In bytes Read Data Transferred In bytes Write Data Transferred In bytes Errors Read Errors Write Errors I O Requests Non Read Write I O Requests Read I O Requests Write I O Requests Statistics Start Time Statistics Collection Time To clear physical drive statistics se...

Page 228: ...ose an option All All errors The default choice Read Check Read errors for this logical drive Write Check Write errors for this logical drive Inconsistent Block Inconsistent blocks for this logical drive Mirror data for RAID Levels 1 1E and 10 or Parity data for RAID Levels 3 5 6 30 50 and 60 Identified by the Redundancy Check The Check Table lists Entry Number A number assigned to each block of e...

Page 229: ...RAID level The choice of RAID levels depends the number of physical drives in the disk array 7 RAID 30 50 and 60 only Specify the number of axles for your array 8 In the Capacity field accept the default maximum capacity or enter a lesser capacity and size in MB GB or TB Any remaining capacity is available for an additional logical drive 9 For each of the following items accept the default or chan...

Page 230: ...gical drive during synchronization Deleting a Logical Drive Caution If you delete a logical drive you also delete all the data in the logical drive Back up any important data before deleting the logical drive This action requires Administrator or Super User privileges To delete a logical drive 1 Click the Storage tab 2 Click the Logical Drive icon 3 Click the logical drive you want then click the ...

Page 231: ... in the Alias field Maximum of 32 characters letters numbers space between characters and underline Choose a Read cache Policy Read Cache Read Ahead and No Cache are available Choose a Write cache Policy Write Back and Write Through Thru are available Check box of Perfect Rebuild Enable Disable Perfect Rebuild Note that if Perfect Rebuild is disabled it cannot be enabled again on the LD 5 Click th...

Page 232: ...he physical drives that make up this logical drive To locate a logical drive 1 Click the Storage tab 2 Click the Logical Drive icon The list of logical drives appears 3 Click the logical drive you want then click the Locate button The drive carrier status LEDs of the disk carriers making up the logical drive flash for one minute Drive Status LED Drive carrier status LED ...

Page 233: ...art button 4 Check the box to the left of the logical drive you want to initialize 5 Choose the initialization option you want Quick Initialization Check the box and enter a value in the Quick Initialization Size field This value is the size of the initialization blocks in MB Full Initialization Do not check the box Enter a hexadecimal value in the Initialization Pattern in Hex field or use the de...

Page 234: ...ckground activities appears 3 Mouse over Redundancy Check and click the Start button 4 Check the boxes to the left of the logical drives you want to run 5 Check the options you want Auto Fix Attempts to repair the problem when it finds an error Pause on Error The process stops when it finds a non repairable error 6 Click the Confirm button Stopping Pausing or Resuming a Redundancy Check To stop pa...

Page 235: ...ve Before you begin a migration examine your current disk array to determine whether The physical drives in your array can support the target RAID level There is sufficient capacity to accommodate the target logical drive size If you need to add physical drives to your array be sure there are unassigned physical drives installed in your RAID system before you begin migration See Migration on page ...

Page 236: ...e drop down menu choose a target RAID level The choice of RAID levels depends the number of physical drives in the disk array See the Note below 9 In the Capacity field accept the current capacity Or check the Expand Capacity box and enter a greater capacity and size in MB GB or TB If there is capacity remaining you can create an additional logical drive 10 Click the Next button The logical drive ...

Page 237: ...res Super User or Power User privileges LUN Clone options The Vess R2000 includes a new LUN Clone option the Online LUN Clone This is used to create a copy of a LUN without stopping I O on the source LUN All data on the source LUN is copied and synchronized in a background operation The cloning process runs in the background and continues until it is explicitly stopped by the administrator This is...

Page 238: ...the type of cloning process For Online Clone enter a time in minutes for Mirror Write End Time Up to 8 clones of a LUN can be created at a time if there are enough Disk Arrays or LDs available 5 Click the Next button and review your choices 6 Click the Start button to begin the cloning process You need to Confirm the Lun Clone start in a pop up menu The cloning progress bar displays Note the Targe...

Page 239: ...Running Spare Check on page 216 Running a Transition on a Spare Drive on page 217 Viewing a List of Spare Drives To view a list of spare drives 1 Click the Storage tab 2 Click the Spare Drive icon Spare Drive information displays including ID Spare0 Spare1 etc Operational Status OK means normal Configurable Capacity Usable capacity of the spare drive Physical Drive ID ID number of the physical dri...

Page 240: ...on displays including Spare Drive ID Spare0 Spare1 etc Physical Drive ID ID number of the physical drive chosen for this spare Operational Status OK means normal Spare Type Global or Dedicated Physical Capacity Total data capacity of the spare drive Revertible Yes or No Configurable Capacity Usable capacity of the spare drive Spare Check Status Not Checked or Healthy Media Patrol Enabled or Not En...

Page 241: ...r change the settings as required Check the Revertible box if you want a revertible spare drive A revertible spare drive returns to its spare drive assignment after you replace the failed physical drive in the disk array and run the Transition function Global Can be used by any disk array Dedicated to newly created disk array The disk array you are now creating 5 In the Select Physical Drives diag...

Page 242: ...pare Drive Settings To make spare drive settings 1 Click the Storage tab 2 Click the Spare Drive icon 3 Click the spare drive you want then click the Settings button 4 For each of the following items accept the default or change the settings as required In the Revertible drop down menu choose Yes or No Check the Media Patrol box to enable Media Patrol on this spare drive Uncheck to disable In the ...

Page 243: ...k the Physical Drive icon The list of physical drives appears 6 Click the physical drive with the matching ID number and click the Locate button The drive carrier LED blinks for one minute Running Spare Check Spare Check verifies the status of your spare drives To run spare check 1 Click the Storage tab 2 Click the Spare Drive icon The list of spare drives appears 3 Click the spare drive you want ...

Page 244: ... Administration tab 2 Click the Background Activities icon The list of background activities appears 3 Mouse over Transition and click the Start button 4 From the Source Physical Drive drop down menu choose a Source disk array and the revertible spare drive Arrays have an ID No The revertible spare has a Seq No sequence number 5 From the Target Physical Drive drop down menu choose a Target unconfi...

Page 245: ...ilable for mapping to a LUN or logical drive You must add initiators to the Vess R2600 s initiator list to make them available for mapping to a LUN To view a list of initiators 1 Click the Storage tab 2 Click the Initiator icon The list of initiators appears Initiator information includes Index Initiator 0 Initiator 1 Initiator 2 etc Initiator Name Fibre Channel The World Wide Port Name of the ini...

Page 246: ...tor button 4 Input the initiator name in the fields provided An FC initiator name is the World Wide Port Name of the initiator composed of a series of eight two digit hexadecimal numbers 5 Click the Submit button The initiator is added Method 2 Adding from a List This action requires Administrator or Super User privileges To add a Fibre Channel initiator to the list 1 Click the Device tab 2 Click ...

Page 247: ...no longer needed before deleting the initiator This action requires Administrator or Super User privileges To delete an FC initiator 1 Click the Storage tab 2 Click the Initiator icon 3 Click the initiator you want then click the Delete button 4 In the Confirmation box type the word confirm in the field provided and click the Confirm button The initiator is removed from Vess R2600 s initiator list...

Page 248: ...initiator name in the fields provided An iSCSI initiator name is the iSCSI name of the initiator device composed of a single text string Example iqn 1991 05 com microsoft promise 29353b7 Obtain the initiator name from the initiator utility on your host system Note that the initiator name you input must match exactly in order for the connection to work 5 Click the Submit button The initiator is add...

Page 249: ...ick the LUN Mapping Masking icon The list of LUN maps appears LUN Mapping and Masking This feature applies to Fibre Channel and iSCSI subsystems and controls user access to storage resources LUN Mapping Maps LUNs to an initiator so that the initiator can only access only the specified LUNs LUN Masking The process of applying a LUN Map To access LUN mapping 1 Click the Storage tab 2 Click the LUN M...

Page 250: ...ap 1 Click the Storage tab 2 Click the LUN Mapping Masking icon 3 Beside Active LUN Mapping Type FC subsystems choose the Initiator option iSCSI subsystems choose the Initiator option If you change the LUN Mapping Type in the popup message type confirm and click the Confirm button 4 Click the LUN Mapping button The first LUN Mapping screen appears This screen lets you choose initiators ports or ta...

Page 251: ...n The new LUN map is created Editing a LUN Map Editing a LUN map is the action of assigning a logical drive or LUN to an initiator By changing the assignment you change the initiator s access To edit a LUN map 1 Click the Storage tab 2 Click the LUN Mapping Masking icon The list of LUN maps appears 3 Click the LUN map you want to change then click the Setting button 4 Beside Active LUN Mapping Typ...

Page 252: ...k the Confirm button Enabling and Disabling LUN Masking LUN masking must be enabled in order to assign map your LUNs to your initiators and to use your existing LUN maps Disabling LUN masking allows all initiators to access all LUNs in your data storage However disabling LUN masking does not delete existing LUN maps These actions require Administrator or Super User privileges To enable or disable ...

Page 253: ...wing FC Node Information on page 227 Viewing FC Port Information on page 227 Making FC Port Settings on page 228 Viewing FC Port Statistics on page 229 Viewing a List of FC Initiators on the Fabric on page 229 Viewing a List of FC SFPs on page 230 Also see Adding an FC Initiator on page 219 and Deleting an FC Initiator on page 220 ...

Page 254: ...the FC Management icon 3 Click the Node tab Node information includes Worldwide Node Name WWNN Maximum Frame Size Supported FC Class Supported speeds Viewing FC Port Information To view Fibre Channel port information 1 Click the Device tab 2 Click the FC Management icon 3 Click the Port tab 4 Mouse over an FC port to access and click the View button ...

Page 255: ...sable Hard ALPA 6 Click the Save button Port Setting Information The table below shows the type of attached topology you achieve based on your connection type and the configured topology you select Example 1 If you connect the Vess R2600 to an FC switch and choose NL Port topology you create a Public Loop attached topology Example 2 If you have a Point to Point attached topology you made a direct ...

Page 256: ...k the Device tab 2 Click the FC Management icon 3 Click the Statistics tab 4 Mouse over the FC port you want to access and click the View button To clear FC port statistics see Clearing Statistics on page 104 Viewing a List of FC Initiators on the Fabric To view a list Fibre Channel initiators on the fabric 1 Click the Device tab 2 Click the FC Management icon 3 Click the Initiators on Fabric tab ...

Page 257: ... icon 3 Click the Logged In Device tab Viewing a List of FC SFPs The term SFP refers to Small Form Pluggable transceivers used in Fibre Channel ports The SFPs convert electrical signals to optical signals and send them over the Fibre Channel fabric where another transceiver converts the optical signal back to an electrical signal again To view a list FC SFPs 1 Click the Device tab 2 Click the FC M...

Page 258: ...Making iSCSI Portal Settings on page 237 Deleting iSCSI Portals on page 237 Viewing a List of iSCSI Ports on page 238 Making iSCSI Port Settings on page 239 Viewing a List of iSCSI Trunks on page 240 Making iSCSI Trunk Settings on page 242 Deleting iSCSI Trunks on page 242 Viewing iSCSI Session Information on page 243 Deleting an iSCSI Session on page 245 Making iSCSI iSNS Settings on page 246 Vie...

Page 259: ...tem To view a list of iSCSI targets 1 Click the Device tab 2 Click the iSCSI Management icon 3 Click the Target tab Target information includes ID ID number of the target Alias If assigned Assigned Portals Portals assigned under this target Viewing iSCSITarget Information To view information about a target 1 Click the Device tab 2 Click the iSCSI Management icon 3 Click the Target tab 4 Click the ...

Page 260: ... use of header digest CRC Data Sequence in Order Enables placement of data in sequence order Data PTU in Order Enables placement of data in PDU order Default Time to Wait After a dropped connection the number of seconds to wait before attempting to reconnect Default Time to Retain Number of seconds after time to wait above before reassigning outstanding commands Uni directional CHAP Authentication...

Page 261: ...Click the Submit button Viewing a List of iSCSI Portals To view a list of iSCSI portals 1 Click the Device tab 2 Click the IO Network Management icon 3 Click the Portal tab Portal information includes ID Portal number Starts at 0 IP Address IP address of the portal Controller ID RAID controller ID 1 or 2 Port ID Physical port on the RAID controller Trunk ID Trunk ID 1 to 8 Refers to portals associ...

Page 262: ...nk Controller ID RAID controller ID 1 or 2 VLAN Tag 1 to 4094 Refers to portals associated with a Virtual Local Area Network VLAN N A means this portal is not associated with a VLAN Port ID Physical port on the RAID controller Associated Type PHY VLAN or Trunk IP Type IPv4 or IPv6 DHCP Enabled or disabled DHCP is currently supported only for IPv4 TCP Port Number TCP port number 3260 is the default...

Page 263: ... Association type from the option list The choices are PHY or Trunk If you are creating a PHY association choose Controller ID 1 or 2 from the drop down menu Choose a Port ID from the drop down menu If you want to use VLAN click enable VLAN and fill a VLAN tag from 1 to 4094 If you are creating a Trunk association choose a Trunk ID 1 to 8 from the drop down menu Type the IP address of the portal i...

Page 264: ... in the field provided Type the subnet mask of the portal in the field provided If you have a VLAN association enter a VLAN tag 1 to 4094 in the field provided From the IP Type drop down menu choose IPv4 or IPv6 DHCP is currently supported only for IPv4 6 Click the Submit button Deleting iSCSI Portals To delete an iSCSI portal 1 Click the Device tab 2 Click the IO Network Management icon 3 Click t...

Page 265: ...er subsystem To view a list of ports 1 Click the Device tab 2 Click the IO Network Management icon 3 Click the Port tab Port information includes Port ID ID number of the port Controller ID 1 or 2 Link Status Up or down active or Inactive Jumbo Frames Enabled or disabled Current Speed In Mb s Assigned Portals Portals to which this port is assigned Items marked with an asterisk are adjustable under...

Page 266: ...e MAC Address MAC address of the target port Maximum Supported Speed Maximum speed supported 1 Gb s or 10 Gb s Current Speed Current or actual speed of the target port Relative Portals The portals corresponding to this target port Items marked with an asterisk are adjustable under Making iSCSI Port Settings Making iSCSI Port Settings To make iSCSI port settings 1 Click the Device tab 2 Click the I...

Page 267: ...ick the Device tab 2 Click the IO Network Management icon 3 Click the Trunk tab Trunk information includes Trunk ID ID number of the trunk Controller ID ID of the RAID controller 1 or 2 Master Port ID of the master port Slave Ports IDs of the slave ports Failed Ports IDs of any ports that are not working State Optimal Sub Optimal or Failed Failed ports result in sub optimal and failed trunks ...

Page 268: ...se an iSCSI port that has portals configured to it See Viewing a List of iSCSI Portals on page 234 and Deleting iSCSI Portals on page 237 To add an iSCSI trunk 1 Click the Device tab 2 Click the IO Network Management icon 3 Click the Trunk tab 4 Click the Create Trunk button 5 Make your choices as required Trunk Type Choose the trunking method LACP or Balance XOR Controller ID ID of the RAID contr...

Page 269: ...oller ID ID of the RAID controller 1 or 2 Master Port number ID of the master port Slave Port number IDs the slave ports 6 Click the Submit button Deleting iSCSITrunks Before you can delete a trunk you must delete any portals configured on it To delete an iSCSI trunk 1 Click the Device tab 2 Click the IO Network Management icon 3 Click the Trunk tab 4 Click the trunk you want then click the Delete...

Page 270: ...ab iSCSI session information includes ID ID number of the session Target Name Alias of the target Initiator Name Part of the IQN Portal ID ID number of the portal Status Active or inactive Viewing iSCSI Session Information To view a list of iSCSI sessions 1 Click the Device tab 2 Click the iSCSI Management icon 3 Click the Session tab 4 Click the iSCSI session you want and click the View button ...

Page 271: ...Time to Retain In seconds Max Burst Length In bytes Initial R2T Enabled or disabled Data Digest Enabled or disabled Data PDU in Order Enabled or disabled Portal ID ID number of the portal Keep Alive Enabled or disabled Target Name iSCSI qualified name iqn Initiator IP IP address of the initiator Device Access Control Enabled or disabled Initiator Source Port ID number ISID Initiator session ID num...

Page 272: ...en click the Confirm button Viewing iSCSI iSNS Information To view information about iSNS 1 Click the Device tab 2 Click the iSCSI Management icon 3 Click the iSNS tab The information includes Auto iSNS IP Yes means the IP address is assigned automatically iSNS Enabled Yes means the iSNS feature is enabled iSNS Server IP Address IP address of the iSNS Server iSNS Port 3205 is the default and recom...

Page 273: ...erver IP address Enter a new iSNS Port number The range is 1 to 65535 6 Click the Submit button Viewing a List of iSCSI CHAPs To view a list of iSCSI CHAPs 1 Click the Device tab 2 Click the iSCSI Management icon 3 Click the CHAP tab CHAP information includes Index ID number of the CHAP Name User assigned name of the CHAP Type Peer or local Peer is one way or uni directional Local is two way or bi...

Page 274: ...HAP tab 4 Click the Create CHAP button 5 Make your choices and inputs as required Enter a name in the Name field Choose a CHAP type Peer is one way or uni directional Local is two way or bi directional Enter a secret of 16 characters in the Secret field Enter the secret again in the Retype Secret field 6 Click the Submit button The new CHAP is added to the list ...

Page 275: ...k the Settings button 5 Make settings changes are required Enter a name in the Name field Enter the current secret in the Current Secret field Enter a new secret of 12 or more characters in the Secret field Enter the new secret again in the Retype Secret field 6 Click the Submit button Deleting iSCSI CHAPs To delete an iSCSI CHAP 1 Click the Device tab 2 Click the iSCSI Management icon 3 Click the...

Page 276: ...ype the IP address of the host or server into the IP Address field 5 Choose the port Type from the drop down menu iSCSI means an iSCSI port Mgmt means the Vess R2600 s virtual management port 6 If you chose iSCSI port choose the RAID controller and port number from the drop down menus 7 Type the number of packets you want to send in the Number of Packets to Ping field Four packets are commonly use...

Page 277: ...tion File System Create a Disk Pool Create a Share Disk Disk Pool Transport Create a NAS portal Cabling and Portal Setting for NAS and iSCSI Backup Backup Server Settings Replication Backup Replication Recovery File Backup Restore Share Disk Clone Account Management Using the Local User list Add Local Users NAS Group settings Permission setting Domain Configuration Miscellaneous Backup Restore Set...

Page 278: ... order to fully utilize the advantages this system provides Consideration should be given in particular to how reliability or performance might be improved or reduced for mission critical and other applications before allocating NAS or SAN resources The main characteristics and advantages of the NAS SAN unified approach are File based NAS and block based SAN access are consolidated in a single sto...

Page 279: ...d NAS client hosts access sharing via a portal created for that purpose Cabling setup can effect performance in a mixed NAS SAN network See Network Cabling for NAS on page 253 before planning cabling layout NAS configuration includes IP settings control over physical ports including port aggregation and portal settings for the physical ports Normally a single IP address is used for NAS The NAS por...

Page 280: ...sed for the two setups Make sure you understand the available options for arranging and connecting cabling for NAS and iSCSI SAN operation AND the implications of the cabling scheme for configuration of the NAS BEFORE you begin connecting the network Please read Cabling and Portal Setting for NAS and iSCSI on page 271 for details and illustrated example Example of cabling for dual controller and s...

Page 281: ...isplay changes to the Dashboard for NAS configuration The Dashboard for NAS configuration is organized and functions in much the same way as the System Dashboard with links to the most frequently accessed menus in the left hand panel and an information display in the main display panel that lists current NAS users The primary configuration and NAS function menu tabs are located near the top of the...

Page 282: ...portal on page 269 I O Network Management Disk Pool Transport on page 264 The sections listed above provide step by step descriptions for setting up basic NAS function in the Vess R2000 Series In addition the File System menus also used to Extend an existing Disk Pool Create a Home Share disk Mount an ISO image Create user quotas Enable disable NAS protocols All these functions are covered in the ...

Page 283: ...made available for users for file based NAS storage Users with access privilege can access the Share Disk or Disks through the NAS Portal Follow the procedure below to create a Disk Pool then proceed to Create a Share Disk and Create a NAS portal to read instruction for completing the setup procedure for the NAS function To create a Disk Pool 1 Click on the NAS Configuration button at the top of t...

Page 284: ...ample 5 Choose the hard drives to use for the Disk Pool being created and click the Next button A new menu appears Note that selected hard disk drives appear purple color after selection 6 In the new menu enter a name for the Disk Pool and select a RAID Level from the pull down menu The RAID level options available depend on the number of hard disks in the Disk Pool 7 Click on the Apply button to ...

Page 285: ... Create a Share Disk on page 260 It is also possible to extend a Disk Pool after it has been created For instruction on how to extend a NAS Disk Pool please see the next section Extend a Disk Pool Create Disk Pool configuration menu Note For best performance a Disk Pool of 4 6 hard disk drives with a RAID 5 configuration is recommended However the Disk Pool can use more hard disk drives or RAID co...

Page 286: ...ool you will need to choose at least four physical drives for the extension To add capacity to an existing Disk Pool by creating an extension 1 Move the cursor over the Disk Pool you want to extend in the Disk Pool list and click on the Extend button 2 Choose available physical disks by clicking on them similar to the Create Disk Pool menu The disks chosen change color and appear in the list under...

Page 287: ...P and WebDAV Follow the instructions below to create one or more Share Disks The Share Disk menu also allows creation of a Home Share one per Disk Pool as well as the Mount ISO Image function These features are described in later sections Please read Create Home Share Disk on page 263 and Mount ISO image on page 268 for more information To create a Share Disk 1 Create at least one Disk Pool see Cr...

Page 288: ...hare Disk Note that read and write permissions for any Share Disk can be changed later To change permission settings for an individual or group go to the Permission menu under the Account menu tab To change the permission setting for an entire Share Disk click on the Share Setting button for the disk you want to change in the Share Disk list 6 Click to select what protocols will be used for the Sh...

Page 289: ...he newly created Share Disk configuration appears listed in the main Share Disk menu See example below When you have completed creation of the Share Disks you can then create a portal which includes the IP address used to access the Share Disks on the NAS Skip ahead to Create a NAS portal on page 269 to read a description of how to create a NAS portal New Share Disk appears in menu ...

Page 290: ...hat will be used for the Share Disk from the pull down menu enter a name for the Share Disk optional enter a value for the Capacity in GB gigabytes or TB terabytes to use for the Share Disk or click the option to Use All Available Capacity to use the capacity remaining on the Disk Pool 3 Click to select what protocols will be used for the Share Disk The available options are Windows CIFS Mac AFP a...

Page 291: ...sc and click the Backup Restore Settings button 2 Select the Export tab and click the Submit button 3 Place the settings imp file on the local computer 4 Proceed to the Transport procedure Transport Disk Pool To prepare a Disk Pool for transport follow these steps 1 In NAS configuration File System Disk Pool and click on the Share Disk in the list you want to move 2 Click on the Transport button 3...

Page 292: ...on When the Disk Pool has been scanned a Success message appears It is now ready for use Import NAS Settings for Transported Disk Pool Now that the Disk Pool has been physically installed and rescanned you can apply the same settings for it from the previous enclosure To import NAS settings 1 In NAS configuration Misc and click the Backup Restore Settings button 2 Click on the Import tab and click...

Page 293: ...se by a Domain Group Local Group Domain User or Local User use the Quota Setting menu Quotas are measured in Gigabytes a value of 0 means there is no quota limit for the user or group To set a Quota follow these steps 1 In NAS Configuration File System Quota 2 Click on the Quota Setting button 3 From the pull down menus in the upper left of the menu choose the Share Disk and Type Local User Local ...

Page 294: ...ndividual groups choose the Type Local User Local Group Domain User Domain Group click the Quota Setting button choose the users or groups that will be effected by the quota type the value for the quota being and click the Apply button Quotas can be deleted or changed for any user or group individually for any user or group in the list Choose the Type Local User Local Group Domain User Domain Grou...

Page 295: ...unt ISO Image button 2 Choose the Share Disk where the ISO file is located from the Source Share Disk pull down menu 3 Use the ISO Image File menu to locate the ISO file 4 Click to select what protocols will be used for the Share Disk The available options are Windows CIFS Unix Linux NFS Mac AFP FTP and WebDAV Protocols must be universally enabled before they are available for use By default they ...

Page 296: ...ions To create a portal for NAS 1 In NAS Configuration click on the File System menu tab then the I O Network Management menu link The top menu displayed lists any current Portal configurations including the IP address used for the portal 2 Click on the Create Portal button a new menu appears 3 Configure the NAS portal The choices include options to create a port trunk or to use individual ports w...

Page 297: ... addresses Portals on Vess R2000 Series supports the following types of port associations Port ID The number of the Gigabyte Ethernet data port associated with the portal Controller ID For dual controller subsystems the Controller ID and Port ID indicate the physical data port associated with the portal VLAN Virtual Local Area Network The portal is part of a virtual network data frames contain a V...

Page 298: ... to demonstrate some cabling schemes that can be used for NAS and iSCSI operation as well as the corresponding port and portal configuration create using the I O Network Management menu located in the NAS Configuration menus As a reminder the physical ports for data and management are pictured below with data ports numbered The tables with the examples used in this section refer to the controllers...

Page 299: ...eme using a single switch or router for all data and management connections NAS client hosts access storage through IP network via sharing protocols while application servers access Vess R2000 storage via iSCSI protocol portal associations are used to keep them separated See table and Create Portal settings menu example below Basic cabling for NAS iSCSI operation ...

Page 300: ...ual NAS Function and Management Table 1 Basic portal associations Controller ID 1 2 Port ID 1 2 3 4 1 2 3 4 iSCSI Portal ID 1 2 3 X 5 6 7 X NAS Portal ID X X X 16 X X X If failover NAS Portal ID 16 Create Portal menu ...

Page 301: ...ant IP settings The first method of redundancy using a single switch or router uses that same basic cabling arrangement as illustrated in the previous example except that two ports on each controller are trunked and assigned a NAS portal This example is explained in Table 2 Redundant portal settings below and illustrated in Redundancy with port configuration Table 2 Redundant portal settings Contr...

Page 302: ...275 Product Manual NAS Function and Management Redundancy with port configuration ...

Page 303: ...8 1 50 53 1 2 2 192 168 1 51 2 1 3 192 168 1 52 2 2 4 192 168 1 53 iSCSI Target Active Standby Mode 1 1 1 192 168 1 50 Multipath I O 192 168 1 50 51 2 2 2 192 168 1 51 NAS 1 3 4 Trunk 16 192 168 1 60 192 168 1 60 Advanced redundancy network cabling and port configuration The final example uses two switches or routers to create an additional layer of redundancy for high availability Using this cabl...

Page 304: ...IP Address Host connects to iSCSI Target Active Active Mode 1 1 4 P1 192 168 1 50 Multipath I O 192 168 1 50 53 2 1 4 P2 192 168 1 51 iSCSI Target Active Standby Mode 1 1 4 P1 192 168 1 50 Multipath I O 192 168 1 50 51 NAS 1 1 4 N16 192 168 1 60 192 168 1 60 Advanced redundant cabling for NAS and iSCSI using two switches ...

Page 305: ...ure port settings for the backup via normal or encryption ports Once the remote IP address is allowed the remote system another Vess R2000 for example can be configured for scheduled backups to this Vess R2000 On the remote Vess R2000 you would use the Replication Backup menu to configure this backup arrangement Allow IP for backup To add a remote system allowed to backup to the Vess R2000 follow ...

Page 306: ...nfiguration and all the IP addresses on the Allow IP list click on the Delete button for the Share Disk backup configuration then click on the Confirm button that pops up Backup server port settings The administrator has the option of using the default port for backup or specifying the port The port has an additional option of using encryption for the backup transmissions Encryption is enabled on ...

Page 307: ...al must be configured to create the replicated Share Disk The remote NAS must allow the IP address of the Share Disk on the original NAS See Allow IP for backup on page 278 Replication Backup policy choices are Mirror Mode to sync added and changed files and file deletions are mirrored as well or Copy Mode to sync added and changed files without deletion of files that were deleted from the source ...

Page 308: ... Choose the Portal IP for the NAS from the drop down menu Choose the Schedule type to use for syncing Note that the default value Disable means the replication is done manually see Run Replication Backup below Choose the number of Retry Times the number of times to try again if the connection fails Connection Timeout is the time in seconds allowed for the connection to be idle before disconnecting...

Page 309: ... backup 2 Click on the Run button 3 You need to confirm to run the backup Type confirm and click on the Confirm button Remove a Replication Backup To delete a Replication Backup setting follow these steps 1 In NAS configuration Backup Replication Backup and click on the Replication Backup setting to be removed 2 Click on the Delete button 3 You need to confirm to remove the backup Type confirm and...

Page 310: ...d Share Disk at a time even if more than one replicated Share Disks have been created When the recovery process is completed services are automatically switched back to the newly recovered Share Disk which is mounted in the original position During the recovery process NAS functionality is normal since the remote Share Disk is temporarily active for local NAS users Service to users of the Share Di...

Page 311: ...nts for File Backup and Restore For File Backup The destination Share Disk can be located on a remote NAS or on the local one Files for backup must all be on the same Share Disk Setup a NAS portal configuration before using File Backup For backup to a remote NAS the remote NAS must allow the IP address of the Share Disk on the original NAS See Allow IP for backup on page 278 A temporary Share Disk...

Page 312: ...To Local or From Local To Remote from drop down menu depending on whether the backup is to a local or remote Share Disk If remote Share Disk is the destination enter the IP address of the Remote Backup Server where the backup Share Disk is located and the Portal IP used Destination Share Disk Select the destination Share Disk from the drop down menu Policy Select the backup policy to use Mirror Mo...

Page 313: ...estored Restore File Backup 1 In NAS configuration Backup File Backup Restore and click on the File Backup setting in the list for the Files you want to restore 2 Click on the Restore button For Mirror Mode or Copy Mode File Backup click on the Confirm button in the pop up menu For Version Mode File Backup choose the restore version from the list and click on the Apply button Remove File Backup To...

Page 314: ... Clone click on the Create button Configure settings Source Share Disk Select the source Share Disk from the drop down menu Destination Share Disk Select the destination Share Disk from the drop down menu must be different from the source Share Disk Policy Select a clone policy Mirror Mode Synchronize all added modified and deleted files Copy Mode Only syncs files that are added and modified files...

Page 315: ...Share Disk Clone and click on the Share Disk Clone button to run 2 Click on the Run button 3 Click on the Confirm button in the pop up menu Remove File Backup To delete a File Backup configuration 1 In NAS configuration Backup Share Disk Clone and click on the Share Disk Clone to remove 2 Click the Delete button 3 Click on the Confirm button in the pop up menu ...

Page 316: ...sed to locate a user by name To search a name type the name in the entry field and press Enter Using the Local User list In NAS configuration Account NAS User and choose Local User from the Type pull down menu Use the list of current local users to view basic information change the user password change user settings or to delete the user For each of the local user actions listed here first locate ...

Page 317: ...idually or many users can be added at once For multiple users an index number is added to the user name for the quantity of users being added To add a single local user for the NAS 1 Click Account tab NAS User 2 Choose Local User from the Type pull down menu 3 Click the Add User button In the Add User menu enter the required settings User Name Password Retype Password Description Email 4 Click the...

Page 318: ...ers from the Local Users list 1 Click Account tab NAS User 2 Choose Local User from the Type pull down menu 3 Click the Delete Multiple Users button 4 Click to select the check box for each user you want to delete Use paging feature if necessary 5 Click the Apply button To Import Users to the Local Users list 1 Click Account tab NAS User 2 Choose Local User from the Type pull down menu 3 Click the...

Page 319: ...group information are displayed on the page The Search function is used to locate a group by name To search a name type the name in the entry field and press Enter Using the NAS Group list In NAS configuration Account NAS Group Use the list of current groups to view members information change groups settings or to delete the group To View Group Members 1 Move the cursor to the row of the group in ...

Page 320: ...enu between Local Group 2 Click the Settings button 3 Add or remove local users by selecting or deselecting the selection boxes for the users in the list 4 Click the Apply button To remove a Local Group 1 Use the Type pull down menu toggles the menu between Local Group 2 Click the Delete button 3 Click the Confirm button ...

Page 321: ...omain DNS server server IP the NetBIOS name is set automatically ii Click the Next button iii Select one domain controller iv Enter the Administrator Account and Password v Click the Apply button to join the domain LDAP i Enter the LDAP Server Host ii Choose the LDAP Security iii Enter the Base DN Root DN and Password iv Click the Next button v Select one domain name vi Click the Apply button to j...

Page 322: ...ite Read Only in Windows CIFS Mac AFP FTP and Read Write Read Only Deny in WebDAV To Display Permission Settings 1 In NAS configuration Account Permission 2 Choose the Share Disk and Type Local User Local Group Domain User Domain Group to display permission settings To Set Default Permission for Share Disk 1 In NAS configuration Account Permission 2 Choose the Share Disk to set permission settings...

Page 323: ...or Deny Access setting 6 Click the Save button Miscellaneous Miscellaneous menus include Backup Restore Settings Reset NAS Settings NAS Events Backup Restore Settings Use the Backup Restore Settings menu to to import or export NAS settings 1 In NAS configuration Misc and click the Backup Restore Settings button 2 Choose to Export or Import settings To Export select the Export tab and click the Sub...

Page 324: ...lick the Apply button NAS Events The NAS Events log displays error warning and information messages involving the NAS To display the NAS Events log 1 In NAS configuration Misc and click the NAS Events button 2 Use the log menu to query event types to display The options are to show Warning and Error or All NAS Events Use the navigation arrows and page display options to view the log according to y...

Page 325: ...t PC and the Vess enclosure and that both machines are booted and running Serial ports on the controllers Then do the following actions 1 Change your terminal emulation program settings to match the following specifications Bits per second 115200 Data bits 8 Parity None Stop bits 1 Flow control none 2 Start your PC s terminal VT100 or ANSI emulation program 3 Press Enter once to launch the CLI ...

Page 326: ... Into the CLI 1 At the Login prompt type the user name and press Enter The default user name is administrator 2 At the Password prompt type the password and press Enter The default password is password The CLI screen appears CLI administrator prompt ...

Page 327: ...ure Accept an incomplete array condition assn View create or delete associations between logical drives battery View battery information or to recondition a battery bbm View or clear the BBM defect list of the specified configured physical drive bga View status of all current background activities Enable or disable relevant background activities Modify the background task rate for each of the back...

Page 328: ...ore settings to factory defaults fc View or edit fc information and settings Fibre Channel host interface product only import Import files or license from remote TFTP host init View logical drive initialization status and progress Start stop pause or resume an initialization or a quick initialization initiator View initiator list add or delete initiator entry iscsi View or modify iSCSI settings Fo...

Page 329: ...op pause or resume media patrol net View or edit Ethernet network information and settings ntp View or edit NTP status and settings password Modify a user s password pdm View PDM status and progress Start stop pause or resume PDM process perfstats Start and view performance statistics for controllers logical drives physical drives or ports phydrv View or edit physical drive information and setting...

Page 330: ...ts View or reset statistics subscription View modify enable or disable event notification subsys View or edit subsystem information and settings swmgt View start or stop software component sync View logical drive synchronization status and progress topology View SAS topology the physical connections and device information For products that support multiple enclosures only transit View transition s...

Page 331: ...ontext sensitive help type one of the following commands command h command help command That action will display full context sensitive help for the specific command Each command when used alone such as array will display a summary of relevant information If more information is desired the v verbose mode can be used This will provide information for all relevant aspects of that command Usage termi...

Page 332: ... array count v array a add s list of array params d DaId p PdId list c Ld count l list of Ld params array a mod d DaId s list of array settings array a del d DaId list array a locate d DaId array a accept d DaId t condition type array a addld d DaId c Ld count l list of ld settings array a delld l LdId list array a transport d DaId ...

Page 333: ...te an array and possibly some logical drives at the same time addld Add create a logical drive to an array that already exists delld Delete an existing logical drive from an array mod Modify settings of an existing array del Delete an existing array and all its associated logical drives locate Locate an array accept Accepts the condition of an incomplete array There are two conditions that will ca...

Page 334: ...ion on the array and the logical drives Brings the array back online in the original subsystem Not supported for HBA products online To set all the dead physical drives of array online at a time d DA ID The disk array ID Valid values are 0 255 Used to specify the desired array ID when creating add an array Used to specify the array ID when listing array information modifying deleting locating acce...

Page 335: ... be applied to this disk array disable Controller power management setting will not be applied to this disk array pdm Used to enable or disable PDM for this array enable The default is enable disable l option value Used to specify the settings for a logical drive when creating a logical drive during logical drive addition to an existing array addld or during array creation add These options are co...

Page 336: ...megabytes mb gigabytes gb or terabytes tb Up to 2 decimal places are allowed to be specified If not specified all free capacities will be used for this logical drive CapacityRounding Enable or disable capacity rounding for logical drive creation enable Default Enable capacity rounding disable Disable capacity rounding Stripe Used to specify the stripe size of the logical drive The possible paramet...

Page 337: ...tric Axle RAID 50 3 to 32 drives per axle RAID 60 4 to 32 drives per axle Range is 2 to 16 axles codec Used to specify the codec scheme for RAID 6 and 60 p q q q PreferredCtrlId Used to specify which controller the LD is preferred for LUN affinity Valid value is 1 or 2 If value is not specified LUN affinity will be auto balanced PerfectRebuild Used to specify which logical drives supply to Perfect...

Page 338: ...ied it will accept the current incomplete condition by default missingdrive The condition of missing drive in the array missingwatermark The condition of missing NVRAM watermark of the array v Verbose mode Used with a list to display all properties of the given array Examples array v c 1 array a add s alias MyArray mediapatrol enable p 1 3 5 9 l raid 5 capacity 50gb stripe 256kb sector 1kb array a...

Page 339: ...sociations for all or specified logical drives add Create association between specified source logical drive and destination logical drive del Delete existing association between specified source logical drive and destination logical drive t assn type What kind of association to be created clone Clone association l source ld Source logical drive Id d destination ld Destination logical drive Id r I...

Page 340: ...attempts to fully discharge and then recharge it In addition the battery will be reconditioned automatically once per month a action Which action to perform list Default List information for all batteries or a specific battery unit recondition Recondition a specific battery b battery ID Used to specify which battery in a given enclosure Examples assn shows a list of association of specified logica...

Page 341: ...ect list for all configured physical drives Options a action Specifies the action to perform list Default List the BBM information clear Clears the BBM list For configured SATA drives only p PdId Specifies the physical drive id For the a list option the default is all physical drives For the a clear option you must specify a physical drive id Examples bbm p 1 bbm a clear p 3 ...

Page 342: ...torebuild Enable or disable auto rebuild and auto transition enable Auto rebuild initiates a rebuild of an array when an unconfigured drive is inserted into the slot of a dead drive disable Auto transition means transitioning is initiated on a used revertible spare in the following condition 1 When the rebuild has been completed using the revertible spare and 2 When an unconfigured drive is insert...

Page 343: ...ediaPatrolThreshold 1 2048 Threshold to trigger PDM based on the Media Patrol count of error blocks on the PD bg task rate Background task rates determine what percentage of the IO load on the controller will be dedicated to the background task A lower number means the task takes longer to complete a higher number will cause the task to complete faster all other things being equal rebuildrate Rebu...

Page 344: ...synchronization will run low 25 medium 50 high 75 low medium high initrate Initialization rate determines the rate at which initialization will run low 25 medium 50 high 75 low medium high rcrate Redundancy check rate determines the rate at which redundancy check will run low 25 medium 50 high 75 low medium high migrationrate Migration rate determines the rate at which migration low 25 medium 50 h...

Page 345: ...eduled background activities as well as to allow the user to add modify or delete date and time of the scheduled activities a action Which action to perform list Default Displays information of BGA scheduler add Create a new BGA scheduler If exists RC scheduler cannot add RC scheduler with all LDs The max number of RC scheduler is 4 Only 1 for other schedulers mod Modify a exist scheduler Can not ...

Page 346: ...le a scheduler disable Disable a scheduler The default is disable starttime Used to specify start time of scheduler in the following format hh mm where hour s range is 0 23 minute s range are 0 59 The default is 20 00 for MP 22 00 for RC and SC 02 00 for others recurtype Specifies recurrence type of scheduler daily weekly The default is weekly monthly recurInterval Specifies recurrence Interval Th...

Page 347: ...d Thur Fri Sat The default is Sat daypattern Specifies the daypattern type for Monthly recurrence type scheduler dom Day of month dow Specific day of week dom Day of Month for dom daypattern type The range is 1 31 The default is 1 wom Week ordinal for dow daypattern type The range is 1st 2nd 3rd 4th Last The default is 1st month Months The range are 1 12 divided by space or The default is 1 12 sta...

Page 348: ...able pause Pause on error enable disable The default is disable ldid The list of LDID For add action if the option is not specified assumed to for all LDs For multiple value divided by space or v Verbose mode Used with a list Examples bgasched bgasched a mod t rc i 1 s status disable ldid 1 3 5 7 bgasched a add t mp s recurtype monthly daypattern dow wom 2nd dow Sun month 1 3 6 endon 10 bgasched a...

Page 349: ... buzz a on buzz a off Summary The buzz command displays the status of the buzzer and enables disables turns on or turns off the buzzer Options a action Specifies the action to perform list Default List the status of the buzzer enable Enable the buzzer disable Disable the buzzer on Turn on the buzzer off Turn off the buzzer ...

Page 350: ...List the existing CHAP records add Create a CHAP record mod Modify an existing CHAP record To change CHAP secret use this operation without specifying s del Delete a CHAP i chap ID Used when viewing modifying or deleting a CHAP record to uniquely identify the CHAP record which to manipulate s option value name Specifies chap name type Specifies chap type Could be local or peer peer A peer CHAP rec...

Page 351: ...324 Vess R2000 Series Product Manual Promise Technologies Examples chap chap a del i2 chap a mod i1 s name chap1 chap a add s name chap1 type local Chap Secret ...

Page 352: ... the error check tables of a logical drive Options t tableType Specifies which error table to display The default displays all tables rct Displays the read check table wct Displays the write check table ibt Displays the inconsistent block table l LdId Specifies the logical drive ID Examples checktable l 10 t rct checktable l 10 ...

Page 353: ...form clone another is specify an existing array Options a action Which action to perform list Default Displays the current active Clone s and their status es start Start a Clone stop Stop a Clone l source ld Specifies which source logical drive to perform clone action on d destination ld Specifies which destination logical drive to perform a clone action on For start if multiple destinations are s...

Page 354: ... Parity requiring 3 or more drives 10 Mirroring on even number of drives 1e Extended mirroring requiring 2 or more drives 50 Striping on multiple RAID 5 requiring 6 or more drives 6 Allow two drive failure requiring 4 or more drives 60 Striping on multiple RAID 6 requiring 8 or more drives Axle Used to specify the number of axles for RAID50 and RAID60 c Ld count Specifies the number of logical dri...

Page 355: ...input creates one or two arrays and spreads their capacity evenly over all of the logical drives that you specify The redundancy option creates redundant logical drives RAID 1 10 1E 5 50 6 or 60 The capacity option enables optimizes the logical drives for capacity The performance option optimizes the logical drives for performance If you choose all three options redundancy gets highest priority an...

Page 356: ...y option s y n Includes a spare drive in the array Note Requires 5 or more unconfigured physical drives t AppType Specifies the intended application for this array video Sequential large block reads data Random read write mix small to medium sized IO log Sequential small block write other Random read write mix small to medium sized IO fileserver Random read write mix small to medium sized IO l num...

Page 357: ... ID For high availability products controller ID is required when setting alias of controller c ctrl count Controller count Required for information on multiple controllers s option value Specifies which settings to change alias A user specified name for the controller Up to 48 characters long alpha numeric characters blank spaces and underscores The beginning and ending blank spaces are discarded...

Page 358: ...n intelligent algorithm This allows the maximum amount of usable space while at the same time attempting to keep drives in the same size group the same size For example a 253 GB drive would appear the same size as a 248 GB drive TableRounding This uses a pre defined coercion table to determine how much will be truncated smart Enables or disables polling drive SMART status enable disable smartpolli...

Page 359: ... 255 Sets interval in seconds to poll enclosure SEP information adaptivewbcache Enables or disables adaptive writeback cache enable Writeback logical drives will change the write policy based on the availability of protection If BBU or UPS is available the write policy is retained as Writeback otherwise the policy is switched to Writethru disable The write policy of the writeback logical drives ar...

Page 360: ...rs powersavingstoppedtime After an HDD has been idle for the set period of time Spins down the disk stops rotation Set the time interval in number of minutes Valid values are 0 never 15 30 60 1 hour 1440 24 hours AdvancedBatteryFlashBackup To enable or disable Advanced Battery Flash Backup enable disable restoreacmode Restore on AC Power Loss alwayson alwaysoff laststate appmode To set Appliance M...

Page 361: ... the orphan migration watermark in the controller NVRAM This will work only when migration storage is set to NVRAM prior to starting migration l Display local controller s id that CLI runs through its serial port v Verbose mode Used with a list Examples ctrl ctrl v ctrl l ctrl a mod i 1 s alias ctrl1 coercion enable ctrl a mod s powersavingstoppedtime 180 ...

Page 362: ... current system time mod Modifies the current system time d date Used to specifies date in the following format yyyy mm dd where month s range is 1 12 and day s range is 1 31 t time Used to specifies time in the following format hh mm ss where hour s range is 0 23 minute s and seconds range are 0 59 z timezone Specify the time zone The time zone range is GMT 12 GMT12 Examples date date a mod d 200...

Page 363: ...lays information and status of the enclosure mod Allows the user to modify settings when coupled with the s switch locate Allows the user to locate an enclosure by flashing LEDs e encl id Enclosure ID The default value is 1 if unspecified For list action the default is for all enclosures if unspecified s option value Used to specify which Enclosure settings to change tempwarning 56 60 Temperature ...

Page 364: ...e the enclosure ctrl To locate controller cooling To locate cooling unit It only works with SAS type enclosure psu To locate power supply unit It only works with SAS type enclosure f FRU id Used with action locate and t FRU type option to indicate which FRU to locate The valid values for FRU id are 1 2 3 and 4 v Verbose mode Used with a list VPD information will also be displayed when using this s...

Page 365: ...ecified location l location Specifies the location from which to display or clear events ram Default All events are stored in RAM These events are lost after rebooting nvram Some events are also stored in NVRAM These events remain after rebooting and are a subset of the RAM events bbu These events are stored in the Battery backed area of the RAM i sequence ID Specifies a specific event by its sequ...

Page 366: ...339 Product Manual Managing with the CLI Examples event event v event l nvram event a clear l nvram event c 200 event a list i 852 c 200 ...

Page 367: ...he name of the file to be exported x file ext Specifies the type of the file txt Saves service report as a text file html Saves service report as a compressed HTML file default s TFTP server Specifies tftp server s IP or host name p port num The port number of the TFTP server Default is 69 Note Make sure that you have a file named fileName html txt gz e g servicereport txt gz or servicereport html...

Page 368: ...ngs allsw Subsystems only All software settings The following are individual Firmware settings bga Background activity settings ctrl Controller settings encl Enclosure settings including temperature thresholds buzzer etc fc fc port settings Fibre Channel host interface product only iscsi iSCSI settings restore operation applies to port and iSNS erase operation applies to all iSCSI components inclu...

Page 369: ...following are individual Software settings bgasched bga scheduler settings service service startup type settings snmp snmp settings telnet telnet settings ssh ssh settings email email settings netsend netsend settings ntp ntp settings user user settings ups ups manager configuration settings Examples factorydefaults a restore t phydrv factorydefaults a restore t all ...

Page 370: ...ibre Channel node information port Default Specifies Fibre Channel port as the device type to display or modify information SFP Display port SFP Small Form Factor Pluggable information stats Display port statistics information device Display port logged in devices information initiator Display port logged in initiators information i ctrlId Controller Id Default to be all available controllers for ...

Page 371: ...s 4gb 4 GB s 8gb 8 GB s auto Automatic topology Fibre Channel topology method nlport NL Port nport N Port auto Automatic hardalpa Hard Arbitrated Loop Physical Address ALPA 0 255 Value 255 will disable hard ALPA v Verbose mode Used with a list Examples fc fc t port v fc a mod t port p 1 s linkspeed 2gb ...

Page 372: ...t file type userdb User database file configscript Configuration script s TFTP server Specifies tftp server s IP or host name f file name Specifies the name of the file to import p port num The port number of the TFTP server Default is 69 i Get format validation information about imported file only File is not really applied to subsystem yet Examples import t userdb s 192 168 10 168 f userdb xml ...

Page 373: ... of the logical drive A quick initialization writes to the first and last few megabytes of the logical drive Typically a quick initialization is completed in a few minutes Options a action Specifies the action to perform list Displays a list of the initialization processes in progress or paused and their status The default action start Start an initialization stop Stop an initialization pause Paus...

Page 374: ... the pattern for a full initialization The pattern can range from 1 to 128 bytes HEX string and is padded to even number of bytes such as fff padded to 0fff Pattern is not supported for quick initialization Examples init init a stop l0 init a start l0 p5a5a0101 ...

Page 375: ... initiator Options a action Which action to perform list Default Displays the current initiator list add Add an initiator to the list del Delete an initiator from the list i Index 0 2047 Used to specify the index of the initiator For a list option it is the starting index and may be used with c option For other options it is the specific index Caution For a add option if the index specified is alr...

Page 376: ...me e g iqn vendorcompany com For a Fibre Channel host interface product the name should be the initiator s WWPN in hex format e g aa bb cc dd ee ff 11 22 For a SAS host interface product the name should be the initiator s SAS address in hex format e g aa bb cc dd ee ff 11 22 For slot based lun mapping product the first byte is slot id For example for slot 2 the name is 02 00 00 00 00 00 00 00 Exam...

Page 377: ... global settings and to add and delete iSCSI portals iSCSI host interface product only Options a action Which action to perform list Default Gives summary information about iSCSI status add Add iSCSI portal mod Modify iSCSI settings del Delete iSCSI target portal or session t type Specifies the type of information For list action the default is target if unspecified For modify action the default i...

Page 378: ...d c controller id Controller id i session id Session id g portal id Portal id m portal interface type Valid for add iSCSI portal type phy Default vlan trunk s option value Specifies which iSCSI type settings to change Followings for target settings Requires t target and n target id options alias Target alias Can up to 31 characters long containing alphanumeric characters blank spaces and underscor...

Page 379: ...log into the subsystem Can be configured only when modify a target enable disable bichapauth Bidirectional CHAP authorization Requires both the subsystem and initiator to have a CHAP secret to log in Can be configured only when modify a target enable disable The following settings apply to ports Requires t port and p port id options jumboframe Enable or Disable the jumbo frame of the port enable d...

Page 380: ...portal enable disable iptype The IP address type of portal 4 IPv4 6 IPv6 primaryip The primary IP address of portal Use when DHCP is disabled primaryipmask The primary IP mask of portal Use when DHCP is disabled gateway Specify the gateway v Verbose mode Used with a list Examples iscsi iscsi t port p 2 c 1 iscsi a del t session i 2 iscsi a mod s keepalive enable iscsi a mod t target n 1 s alias ve...

Page 381: ...ry of iSNS settings mod Allows the user to change iSNS settings t port type The type of port to iSNS through If t is not specified the default value is Mgmt port portal iSCSI portal iSCSI host interface product only mgmt Management port For embedded only g portal id Portal ID s option value Used to specify what options to change isns Enable and disable iSNS enable disable serverip iSNS server ip a...

Page 382: ...ent LUN mapping and masking LMM table information and enables you to add modify and delete LMM entries LMM can be enabled or disabled Options a action Which action to perform list Default Displays the current LMM table enable Enables LMM disable Disables LMM add Adds an LMM entry and its LUN maps to the table del Deletes an LMM entry from the table addld Adds or modifies an LUN map for an existing...

Page 383: ...me For the iSCSI host interface the name is the initiator s iSCSI name such as iqn vendorcompany com For the Fibre Channel host interface the name is the initiator s WWPN in hex format such as aa bb cc dd ee ff 11 22 For the SAS host interface the name is the SAS address such as aa bb cc dd ee ff 11 22 For slot based LUN mapping the first byte is the slot ID For example slot 2 the name is 02 00 00...

Page 384: ...357 Product Manual Managing with the CLI Examples lunmap i 1 c 2 lunmap a addld i 1 l 2 m 2 lunmap a delld i 1 l 2 lunmap a enable lunmap a add n iqn promise com l 0 1 m 0 1 ...

Page 385: ...perform list Default Displays a summary of one or more logical drives mod Changes logical drive settings locate Locates a logical drive within the enclosure by flashing drive carrier LEDs l LD ID Logical drive ID c LD count Logical drive count Requires the a list option s option value Specifies the logical drive settings to change alias A user specified name for the logical drive Up to 32 characte...

Page 386: ...cache Caches reads in the case the same request is made again nocache No caching algorithm PreferredCtrlId Specifies which controller the LD is prefers for LUN affinity Valid value is 1 or 2 PerfectRebuild Used to specify which logical drives supply to Perfect Rebuild disable Perfect rebuild will not supply to this logical drive v Verbose mode Used with a list Examples logdrv logdrv v logdrv a mod...

Page 387: ...command allows the user to migrate logical drives inside a particular disk array The supported migrations are online capacity expansion RAID level migration and stripe size migration Further more when starting off with disk array that has a RAID 10 logical drive and performing a capacity expansion by adding physical drive s to the array it will cause the RAID 10 logical drive to MIGRATE to RAID 1E...

Page 388: ...n value Used to specify settings for logical drive migration id Required Specifies the logical drive ID capacity Specifies the new logical drive capacity Not to specify it unless intending to expand the capacity capacityrounding Enable or disable capacity rounding for logical drive migration enable Default Enable capacity rounding disable Disable capacity rounding raid Specifies the new logical dr...

Page 389: ...trol attempts to remap the sector Note Sector remapping is not currently supported You can start stop pause or resume Media Patrol and monitor its progress and status Options a action Specifies the action to perform list Default Displays the status and progress of Media Patrol start Starts Media Patrol stop Stops Media Patrol pause Pauses Media Patrol resume Resumes a paused Media Patrol Examples ...

Page 390: ...setup a static IP address or to display what DHCP assigned IP address the enclosure is using Options a action Which action to perform list Default Displays a list of IP configurations mod To modify current network settings enable To enable IPv4 IPv6 disable To disable IPv4 IPv6 m Maintenance mode c ctrl ID Specifies the controller ID When the action is to modify setting and c is not specified the ...

Page 391: ...net mask length gateway Specify the gateway dhcp Enable or disable DHCP support Currently only supported for ipv4 enable disable primarydns Set an IP address of the primary DNS server wol Enable or disable Wake On Lan support This option is valid only for management port enable disable v Verbose mode Used with a list Examples net shows a list of ip info for all network ports net a enable f ipv4 ne...

Page 392: ...tatus add an NTP server modify NTP settings test the NTP server connection and synchronize subsystem time with the NTP server Options a action Which action to perform list Default Displays NTP information mod Change the settings for NTP test Test time server sync Sync time with time server s option value Used to specify what options to change ntp Enable and disable ntp service enable disable ...

Page 393: ...is Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec WeekOfMonth range is 1st 2nd 3rd 4th Last DayOfWeek range is Sun Mon Tues Wed Thur Fri Sat dstendtime Used to specify the DST end time The format is Month WeekOfMonth DayOfWeek Month range is Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec WeekOfMonth range is 1st 2nd 3rd 4th Last DayOfWeek range is Sun Mon Tues Wed Thur Fri Sat t time server Spec...

Page 394: ...d before inputting their new password For a super user the u option can be used to change the password of other users When changing the password another management user the old password is not required Maximum password length is 31 characters no spaces Examples ntp a list ntp a mod s server1 ABC 123 XYZ adds a NTP server ntp a mod s ntp enable timezone 8 server1 ABC 123 XYZ dst enable dststarttime...

Page 395: ...rray which has a PFA condition with a destination physical drive The destination physical drive can be an unconfigured drive a global spare or a dedicated spare to this disk array During PDM the data on the PFA drive will be transferred to the destination drive while the IO remains going on After PDM the destination drive becomes part of the disk array the PFA drive will become unconfigured and PF...

Page 396: ...es start Starts a manual PDM stop Stops a PDM pause Pauses a PDM resume Resumes a paused PDM d DA ID Specifies which disk array to perform PDM action on s sequence Num Specifies the sequence number of the physical drive that has a PFA condition p PD ID Specifies physical drive ID of the destination drive Examples pdm pdm a start d0 s2 p10 pdm a stop d0 s2 ...

Page 397: ...ne state Options a action Specifies the action to perform list Default Displays all physical drives their make model number and array they belong to Their status is also shown mod Modifiies physical drive settings locate Flashes the physical drive s LED so you can location it online Forces a drive from an Offline to an Online state offline Forces a drive from an Onine to an Offline state clear Cle...

Page 398: ...pplicable s option value Specifies which settings to change alias User specified name only for configured physical drives Up to 32 characters containing alpha numeric characters blank spaces and underscores Beginning and ending blank spaces are discarded The following global settings are for physical drives that support these features writecache Enables or disables write cache on the physical driv...

Page 399: ...hreshold 0 4294967294 Medium error threshold If the threshold is reached the physical drive is marked as dead The default value is 0 indicating that physical drive is not marked as dead for medium errors For high availability products only v Verbose mode Used with a list Examples phydrv phydrv v phydrv a locate p 9 phydrv a mod s writecache enable rlacache enable phydrv a offline p 8 phydrv a onli...

Page 400: ...pe The type of port to ping through If t is not specified the default value is iSCSI port iscsi iSCSI port iSCSI host interface product only mgmt Management port For embedded only l CtrlId Controller id It is required when port type is iscsi p port ID Physical port id Port id is required when port type is iscsi i IP address IP address to ping c packet count Number of packets to ping Range from 1 t...

Page 401: ...on the TFTP server For in band the flash image located on the local host must be accessible Please note that only one flash process should be running at one time a action Which action to perform start Default To start the flash process versioninfo To get the version and build information of running images of all controllers or the specified controller t Indicates that TFTP get method is to be used...

Page 402: ... This mode is applicable only if the system is in redundant state Default mode of flash is DIU disruptive mode d device id Specifies the physical drive IDs Only for physical drive firmware update If not specified all the physical drives which are supported by the specified physical drive firmware are selected l Display the status of currently running flash process y Enable non interactive mode Exa...

Page 403: ...splays active and paused Redundancy Checks and their status start Starts a Redundancy Check stop Stops a Redundancy Check pause Pauses a Redundancy Check resume Resumes a paused Redundancy Check l Ld ID Specifies the logical drive ID on which to run the Redundancy Check n Do not fix inconsistent data This option causes Redundancy Check to run without correcting inconsistent data All inconsistency ...

Page 404: ...d allows the user to start stop pause or resume a Rebuild as well as to check on the progress of a running or paused Rebuild Options a action Which action to perform list Default Displays the current active or paused rebuild s and their status es start Starts a manual rebuild stop Stops a rebuild pause Pauses a rebuild resume Resumes a paused rebuild Examples rc rc a start l3 n p rc a start l3 rc ...

Page 405: ... array to perform rebuild action on s sequence Num Specifies the sequence number of the physical drive that was marked offline and will used for the rebuild p PD ID Identifies the physical drive ID that will be used in the rebuild process Examples rb rb a start d0 s2 p10 rb a stop d0 s2 ...

Page 406: ...formation t type Specifies what type of information to display or modify port Default Specifies SAS host port as the device type to display or modify information stats Display or clear port statistics information initiator Display initiator list connected to subystem phystats Display PHY level statistics information i ctrlId Controller Id Default to be all available controllers for listing if i is...

Page 407: ... Use cable length in meters as a guideline to select For example if cable length is 2 meter the cable signal strength should be the value around 2 If 2 is not a good value select the value such as 1 or 3 v Verbose mode Used with a list Examples sas sas t port i 1 p 1 v sas a mod t port i 1 p 1 s cablesignalstrength 1 ...

Page 408: ...Display error log on a certain expander clearerrlog Clear error log on a certain PHY l PHY Location The location where PHY resides If l is not specified the default value is expander expander c2cport e Enclosure ID Used to specify which enclosure ID i Expander ID Used to specify which expander ID p PHY ID Used to specify which PHY ID you wish to issue clear errorlog Only used with a clearerrlog op...

Page 409: ...The sc command starts a Spare Check and monitors the status of a running Spare Check Options a action Specifies the action to perform list Default Displays Spare Check status start Starts the Spare Check i Spare ID Specifies the spare ID on which to run Spare Check Valid value range is 0 255 Examples sc sc a start i 3 ...

Page 410: ...llel SCSI info and settings These include things like parallel SCSI termination and targetlist Options a action Which action to perform list Default Gives summary information about parallel SCSI status enable To enable the specified target IDs of the specified channel disable To disable the specified target IDs of the specified channel mod To modify the specified channel termination setting t targ...

Page 411: ...f targets can be specified by placing a between numbers such as 1 6 This will include targets 1 2 3 4 5 6 s option value Specifies which Parallel SCSI settings to change termination Parallel SCSI termination configuration auto on off v Verbose mode display statistics information Examples scsi scsi a list c 1 scsi a list c 1 i 1 scsi a list t target scsi a list c 1 t target scsi a mod c 1 s termina...

Page 412: ...385 Product Manual Managing with the CLI session Usage session session h this command Summary This command lists the current active sessions Examples session ...

Page 413: ...a shutdown i 1 Summary Shutdown is the command used to shutdown or restart a controller or subsystem Options a action Which action to perform shutdown To shutdown the controller or subsystem restart To restart the controller or subsystem i ctrlId Controller ID or subsystem If i is not specified the default value is subsystem 1 Controller 1 2 Controller 2 subsys Subystem ...

Page 414: ... M A R T diagnostic for phydrv drive s enable Enable S M A R T disable Disable S M A R T p PdId Specifies physical drive ID of the destination drive If not specified the destination drive will be all physical drives v Verbose mode Used with a list Summary S M A R T diagnostic for physical drives Examples smart smart v smart a list p 1 smart a enable p 1 ...

Page 415: ...s and can only replace a drive that belongs to one of the assigned arrays A revertible hot spare can transition back to spare status after it replaces a failed drive in a disk array See the transit command The hot spare drive must be of equal or greater size than the drive it replaces The spare drive must be the same media type HDD or SSD as the other physical drives in the disk array Options a ac...

Page 416: ...disk array IDs to which this spare is dedicated t type Specifies the type of hot spare drive g A global hot spare drive d A dedicated hot spare drive r revertible Specifies whether the spare drive is revertible y Yes n No s option value Specifies options for the spare drive mediapatrol Enables or disables Media Patrol enable disable Examples spare spare a add p 14 t g r y spare a mod i 1 t d d 0 1...

Page 417: ...count to zero Options a action Specifies the action to perform list Default Displays the statistics clear Resets the statistics count to zero t type Specifies the device type ctrl Controller logdrv Logical drive phydrv Physical drive all All the above options i devId Specifies the device ID Default is the first available device ID c Count Specifies the device count Default is all devices Examples ...

Page 418: ...form list Default Displays information for the specified subsystem mod Modifies subsystem settings lock Locks the subsystem so other users cannot apply changes No changes can be made to subsystem settings by other users until the lock expires or the system is unlocked unlock Clears a subsystem lock chklock Checks the status of the lock s option value Specifies which subsystem settings to change al...

Page 419: ...le cache mirroring Cache mirroring will only be available when redundancy type is active active The default value is enable if not specified enable disable t number of mins Used with a lock Number of minutes to lock the subsystem Default is 30 minutes r Renew the lock timer Used with a lock and t f Force unlock Only super user has the privilege to do it v Verbose mode Used with a list Examples sub...

Page 420: ...llows a user to view and modify setting of software components Options a action Which action to perform list Default Displays all software components start Start a software component stop Stop a software component restart Restart a software component mod Change a component s startup type when system boots add Add trap sink for snmp public key for ssh or recipient for netsend del Delete trap sinks ...

Page 421: ... only t startup type Specifies the startup type automatic Component is automatically started when system boots manual Component has to be manually started by issuing command s option value Used to specify settings for this component This is used when modifying mod These options are comma separated email settings smtpserver SMTP server IP address or SMTP server name serverport SMTP server port numb...

Page 422: ...t number sysname System name string syslocation System location string syscontact System contact information string readcommunity Read community name i Index Used to specify trap sink index for snmp public key index for ssh or recipient index for netsend Only valid for modify or delete trap sink or recipient delete public key p option value Used to specify trap sinks for snmp public key for ssh or...

Page 423: ...tical fatal recipientserver Recipient IP address or recipient server name For netsend only messagefilter Message filter level It implies the level and above For netsend only info warning minor major critical fatal filename Ssh public key file name For ssh only server TFTP server IP address or server name For ssh only comment Ssh public key comment For ssh only ...

Page 424: ... 1 messagefilter info swmgt a del n netsend i 1 swmgt a add n ssh p filename key pub server 192 168 1 1 comment root server swmgt a del n ssh i 1 For adding multiple trapsinkserver SNMP swmgt a add n snmp p trapsinkserver 192 168 1 1 trapfilter info p trapsinkserver 192 168 2 1 trapfilter critical For adding multiple reciprentserver Netsend swmgt a add n netsend p recipientserver 192 168 1 1 messa...

Page 425: ...unlike LDI If LDI is started then background synchronization will halt and LDI will run This command may also be used to allow the user to check the status of background synchronization Since background synchronization is started automatically and yields automatically there is no need to explicitly start stop pause or resume a background synchronization Options a action Specifies the action to per...

Page 426: ...ion v Summary View enclosures topology the physical connections and devices For products that support multiple enclosures only Options a action Which action to perform list Default Displays topology information v View complete information about topology Examples topology ...

Page 427: ...ing del Delete a trunk i trunk id Port trunk identifier 1 8 s option value Used to specify which trunk settings to change ctrlid Controller ID of Port masterport Master port of the Trunk Range Port ID slaveport List of ports aggregated in this trunk excluding the master port Range Port ID trunktype trunk type balance_xor Transmits based on XOR formula Source MAC address is XOR d with destination M...

Page 428: ...a pause d DaId s SeqNo transit a resume d DaId s SeqNo Summary The transit command starts stops pauses and resumes a transition and monitors the progress of a running transition Transition is an operation to replace a revertible spare drive currently used in a disk array with an new physical drive so the reveritible spare can be restored to spare drive status The destination drive can be an unconf...

Page 429: ...e other physical drives in the disk array Options a action Specifies the action to perform list Default Displays the running and paused transitions and their status start Starts a manual transition stop Stops a transition pause Pauses a transition resume Resumes a paused transition d DA ID Specifies the id of disk array which contains the revertible spare drive s sequence Num Specifies the sequenc...

Page 430: ...ange the settings for UPS s option value Used to specify what options to change detection Detection mode setting auto Default Whenever a UPS is detected it changes the detection mode to enable enable Monitors UPS UPS Settings changes reports warnings and logs events disable Monitors Serial UPS only ups1 UPS1 IP address or Domain Name ups2 UPS2 IP address or Domain Name rtr Running time remaining t...

Page 431: ...ss R2000 Series Product Manual Promise Technologies wt Warning temperature threshold in Celsius The valid value range is 32 42 v Verbose mode Used with a list Examples ups v ups a mod s ups1 192 168 1 1 rtr 5 ...

Page 432: ...eate modify or delete a user account User access levels are Superuser Poweruser Maintenance and View If a password is not specified when the user account is created there will be no password when you log in Use the password command to change a password Maximum password length is 31 characters no spaces Options a action Which action to perform list Default Displays the current users add Create a ne...

Page 433: ...form background tasks view View user can only view f Force delete a user s option value status Enable disable this user s account Default is enable Only for local user name Specifies the user s display full name email Specifies an email address for the user Examples user a add u newuser p view s name NewUser email MyEmail yourcompany com Input password Retype password user a mod u olduser p super ...

Page 434: ...e and permission table Options a action Which action to perform list Default Displays memembership table and permission table mod Modify permission table g group id Specifies first group id i ctrl id Specifies controller id for permission table s option value group Specifies second group id for permission table permission Enable disable this permission table Examples zoning zoning a mod i 1 g 17 s...

Page 435: ...lue Summary The user command is used to list modify create and delete user accounts on the subsystem Usage a action u username p privilege s option value Summary The user command is used to list modify create and delete user accounts on the subsystem menu Summary Use the menu command to enter Command Line Utility ...

Page 436: ...etwork Connection CLU on page 464 Managing Fibre Channel Connections CLU on page 467 Managing iSCSI Connections CLU on page 473 Managing Background Activity on page 493 Working with the Event Viewer CLU on page 495 Working with LUN Mapping CLU on page 498 Managing UPS Units CLU on page 504 Managing Users CLU on page 507 Working with Software Management CLU on page 512 Clearing Statistics CLU on pa...

Page 437: ...ge 412 Logging Into the CLI on page 413 Accessing Online Help on page 415 Exiting the CLU on page 415 Logging Out of the CLI on page 415 Logging Back Into the CLI and CLU on page 415 Making a Serial Connection Before you begin be sure the RJ 11 to DB9 serial data cable is connected between the Host PC and Vess R2600 and that both machines are booted and running Serial ports on the controllers Vess...

Page 438: ...h the CLI Making a Telnet Connection A Telnet connection requires a network connection between the Host PC and the Management Ethernet port on the Vess R2600 controller To start the telnet program 1 Go to the command line prompt Windows or click the terminal icon Linux 2 Type telnet 10 0 0 1 and press Enter The IP address above is only an example Use the Management port IP address of your Vess R26...

Page 439: ... the Windows SSH program 1 Open the SSH application from the Start menu 2 Enter the IP address and SSH port number of the Vess R2000 in the fields provided The SSH default port number is 22 3 Press Enter once to launch the CLI Linux To start the Linux SSH program 1 Click the terminal icon 2 Type ssh administrator 10 0 0 1 and press Enter The IP address above is only an example Use the Management p...

Page 440: ... the user name and press Enter The default user name is administrator 2 At the Password prompt type the password and press Enter The default password is password The CLI screen appears 3 At the administrator cli prompt type menu and press Enter The CLU Main Menu appears CLU main menu ...

Page 441: ...Check Logical Drive Management Assign an alias set cache policies view logical drive information run initialization and Redundancy Check create a LUN clone and locate a logical drive Network Management Set IP addresses for Virtual and Maintenance Mode Ports gateway and DNS server subnet mask Fibre Channel Management Node information Port information settings SFPs and statistics Logged in devices a...

Page 442: ...net SSH or terminal window Logging Out of the CLI When you shut down or restart the Vess R2000 subsystem you are automatically logged out of the CLI To manually log out of the CLI no shut down or restart At the username cli prompt type logout and press Enter The prompt changes to cli Logging Back Into the CLI and CLU To log into the CLI and CLU after a manual logout 1 At the cli prompt type login ...

Page 443: ...tem 1 From the Main Menu highlight Subsystem Management and press Enter 2 Highlight Subsystem Settings and press Enter 3 Make changes as required Type and alias into the Alias field Maximum of 48 characters Use letters numbers space between words and underscore Highlight Redundancy Type and press the spacebar to toggle between Active Active and Active Standby Active Active Both RAID controllers ar...

Page 444: ...the Subsystem CLU The lock prevents other sessions including sessions with the same user from making a configuration change to the controller until the lock expires or a forced unlock is done When the user who locked the controller logs out the lock is automatically released Setting the Lock To set the lock 1 From the Main Menu highlight Subsystem Management and press Enter 2 Highlight Lock Manage...

Page 445: ... Type in a new value 6 Press Control A to save your settings 1 to 1440 minutes 24 hours 4 Highlight Renew and press Enter Releasing the Lock 1 From the Main Menu highlight Subsystem Management and press Enter 2 Highlight Lock Management and press Enter 3 Highlight Unlock and press Enter Releasing a Lock set by another user To release somebody else s lock 1 From the Main Menu highlight Subsystem Ma...

Page 446: ...sabled Highlight Time Server 1 Time Server 2 or Time Server 3 and type a server name Example 0 us pool ntp org You can have up to 3 NTP servers Highlight Time Zone and press the spacebar to toggle through GMT GMT and GMT For GMT and GMT type the hour from 0 00 to 13 00 GMT for your time zone Highlight Daylight Savings Time and press the spacebar to toggle between Enable and Disable If Daylight Sav...

Page 447: ...and a startup You have the option of synchronizing manually at any time To manually synchronize the Vess R2000 with a NTP server 1 From the Main Menu highlight Subsystem Management and press Enter 2 Highlight NTP Management and press Enter 3 Highlight Start Time Sync and press Enter 4 Press Y to confirm To verify check Last Synchronization Time and Last Synchronization Result ...

Page 448: ...ress Enter 2 Highlight Controller Management and press Enter The Controller summary information includes Controller ID 1 or 2 Alias if assigned Operational Status OK means normal Might show BGA running Not present indicates a malfunction or no controller is installed Readiness Status Active or Standby is normal N A means not accessible 3 Highlight the controller you want and press Enter To access ...

Page 449: ...e Main Menu highlight Subsystem Management and press Enter 2 Highlight Controller Management and press Enter 3 Highlight the controller you want and press Enter 4 Highlight Controller Settings and press Enter 5 Make the following settings as required Type an alias into the Alias field Maximum of 48 characters Use letters numbers space between words and underscore An alias is optional Highlight LUN...

Page 450: ...alue 15 to 255 seconds Highlight Adaptive Writeback Cache and press the spacebar to toggle between Enabled and Disabled For more information see Host Cache Flushing on page 76 Highlight Forced Read Ahead Cache and press the spacebar to toggle between Enabled and Disabled For more information see Forced Read Ahead Cache on page 76 Highlight HDD Power Saving and the spacebar to choose a time period ...

Page 451: ...Main Menu highlight Subsystem Management and press Enter 2 Highlight Controller Management and press Enter 3 Highlight the controller you want and press Enter 4 Highlight Controller Settings and press Enter 5 Highlight Locate Controller and press Enter The controller LEDs blink for one minute Vess R2000 RAID controller LEDs ...

Page 452: ...wing Temperature Sensor Status CLU on page 429 Viewing Voltage Sensor Status CLU on page 429 Viewing Battery Information CLU on page 430 Locating an Enclosure CLU on page 431 Viewing the Enclosures Summary CLU Enclosure Management includes information status settings and location To access Enclosure Management 1 From the Main Menu highlight Subsystem Management and press Enter 2 Highlight Enclosur...

Page 453: ... Critical temperature thresholds Controller Warning and Critical temperature thresholds See Making Enclosure Settings below For information on Enclosure problems see Enclosure Problems on page 622 Making Enclosur e Settings CLU To make Enclosure settings 1 From the Main Menu highlight Subsystem Management and press Enter 2 Highlight Enclosure Management and press Enter 3 Highlight the enclosure yo...

Page 454: ...ion when communicating with Technical Support and when ordering replacement units For contact information see Contacting Technical Support on page 665 Viewing Power Supply Status CLU To view the status of the power supplies 1 From the Main Menu highlight Subsystem Management and press Enter 2 Highlight Enclosure Management and press Enter 3 Highlight the enclosure you want and press Enter 4 Highli...

Page 455: ...Power Supply and press Enter The LED on the selected power supply blinks for one minute Viewing Cooling Unit Status CLU To view the status of the power supply fans 1 From the Main Menu highlight Subsystem Management and press Enter 2 Highlight Enclosure Management and press Enter 3 Highlight the enclosure you want and press Enter 4 Highlight Cooling Units and press Enter The screen displays the st...

Page 456: ...ue there is an overheat condition in the enclosure See Making Enclosur e Settings CLU on page 426 and see Diagnosing an Enclosure Problem on page 622 Viewing Voltage Sensor Status CLU To view the status of the voltage sensors 1 From the Main Menu highlight Subsystem Management and press Enter 2 Highlight Enclosure Management and press Enter 3 Highlight the enclosure you want and press Enter 4 High...

Page 457: ...nder reconditioning run the Recondition function before you replace the battery See Reconditioning a Battery CLU Reconditioning fully discharges then fully recharges the battery During reconditioning if the Adaptive Writeback Cache function is enabled the controller cache is set to Write Thru After reconditioning the cache is reset to Write Back See Making Controller Settings CLU on page 422 If a ...

Page 458: ...discharges then fully recharges the battery During reconditioning if the Adaptive Writeback Cache function is enabled the controller cache is set to Write Thru After reconditioning the cache is reset to Write Back See Making Controller Settings CLU on page 422 Locating an Enclosure CLU This feature helps you identify the physical Vess R2000 enclosure you are working with through the CLU 1 From the...

Page 459: ...nections see Making Management and Data Connections on page 38 To view enclosure topology 1 From the Main Menu highlight Subsystem Management and press Enter 2 Highlight Enclosure Topology and press Enter The following information applies to the Head Unit Enclosure number 1 Controller number 1 or 2 Port number Status OK is normal N C is not connected Link Width The following information applies to...

Page 460: ...ew a list of physical drives From the Main Menu highlight Physical Drive Management and press Enter The list of physical drives displays Making Global Physical Drive Settings CLU All physical drive settings are made globally except for setting an alias which applies to individual drives To make global physical drive settings 1 From the Main Menu highlight Physical Drive Management and press Enter ...

Page 461: ... toggle between Enabled and Disabled Highlight CmdQueuing and press the spacebar to toggle between Enabled and Disabled Highlight MediumErrorThreshold and press the backspace key to remove the current value then type a new smaller value See the comments below Highlight Read Cache and press the spacebar to toggle between Enabled and Disabled 4 Press Control A to save your settings See Viewing Physi...

Page 462: ... 1 From the Main Menu highlight Physical Drive Management and press Enter 2 Highlight the physical drive you want and press Enter 3 Highlight Physical Drive Statistics and press Enter Clearing Statistics To clear physical drive statistics see Clearing Statistics CLU on page 521 Setting an Alias CLU An alias is optional To set an Alias for a physical drive 1 From the Main Menu highlight Physical Dr...

Page 463: ...ar PFA and press Enter If a physical drive is still online and shows a PFA error but Clear PFA does not appear use PDM to copy the data to a new physical drive See Running PDM on a Disk Array on page 136 If a physical drive is offline and shows a PFA error rebuild the disk array See Rebuilding a Disk Array on page 135 After rebuilding the drive shows Stale Run Clear Stale then run Clear PFA If the...

Page 464: ...you proceed Use this function only when required Important Forcing a physical drive offline causes your logical drives to become degraded If Auto Rebuild is enabled and a spare drive is available the disk array begins rebuilding itself automatically To force a physical drive offline 1 From the Main Menu highlight Physical Drive Management and press Enter 2 Highlight Global Physical Drives Settings...

Page 465: ...th through the CLU To locate a physical drive 1 From the Main Menu highlight Physical Drive Management and press Enter 2 Highlight Global Physical Drives Settings and press Enter 3 Highlight the physical drive you want and press Enter 4 Highlight Locate Physical Drive and press Enter The drive carrier status LED flashes for one minute Drive carrier status LED Drive Status Power Activity ...

Page 466: ...isk Array CLU on page 444 Making Disk Array Settings CLU on page 445 Viewing Disk Array Information CLU on page 446 Enabling Media Patrol PDM Power Management Disk Array CLU on page 447 Preparing the Disk Array for Transport CLU on page 448 Rebuilding a Disk Array CLU on page 448 Running PDM on a Disk Array CLU on page 449 Running Transition on a Disk Array CLU on page 450 Locating a Disk Array CL...

Page 467: ...he same time however they are all identical Creates a hot spare drive for all RAID levels except RAID 0 See Creating a Disk Array Express Advanced Enables you to specify all parameters for a new disk array logical drives and spare drives See Creating a Disk Array Advanced Creating a Disk Array Automatic CLU To create a disk array using the Automatic feature 1 From the Main Menu highlight Disk Arra...

Page 468: ...ve If you choose No and you have both SATA and SAS drives a separate array is created for each type of drive 5 Highlight Number of Logical Drives and press the backspace key to erase the current value then enter the number of logical drives you want 6 Highlight Application Type and press the spacebar to toggle though the applications and choose the best one for your disk array File Server Video St...

Page 469: ...s Enter 2 Highlight Create New Array and press Enter 3 Highlight Configuration Method and press the spacebar to toggle to Advanced Step 1 Disk Array Creation 1 If you want to specify an alias to the disk array highlight Alias and type a name Maximum of 32 characters Use letters numbers space between words and underscore 2 Choose whether to enable Media Patrol PDM and Power Management 3 Choose a Me...

Page 470: ...es and RAID 50 Axles 5 For the following items accept the default value or highlight and press the spacebar to choose a new value Highlight Stripe and press the spacebar to toggle through stripe sizes and choose 64 KB 128 KB 256 KB 512 KB or 1 MB Highlight Sector and press the spacebar to toggle through sector sizes and choose 512 B 1 KB 2 KB or 4 KB Highlight Write Policy and press the spacebar t...

Page 471: ...ical Drive and press Enter If you do not agree with the logical drives highlight Return to Previous Screen and press Enter to begin the process again Deleting a Disk Array CLU Caution When you delete a disk array you delete all the logical drives and the data they contain Back up all important data before deleting a disk ar ray 1 From the Main Menu highlight Disk Array Management and press Enter 2...

Page 472: ... Patrol Highlight and press the spacebar to toggle between enable and disable PDM Highlight and press the spacebar to toggle between enable and disable Power Management Highlight and press the spacebar to toggle between enable and disable 4 Press Control A to save your settings Notes You can also enable or disable Media Patrol for the entire RAID system See Making Background Activity Settings on p...

Page 473: ...e When a logical drive is Synchronizing it functions and your data is available However access is slower due to the synchronizing operation Critical Degraded This condition arises as the result of a physical drive failure A degraded logical drive still functions and your data is still available However the logical drive has lost redundancy fault tolerance You must determine the cause of the proble...

Page 474: ...spins down and stops rotation after a set period of time to reduce power consumption Media Patrol PDM and Power Management are enabled by default Enabled is the recommended setting for both features To enable Media Patrol PDM and Power Management on a disk array 1 From the Main Menu highlight Disk Array Management and press Enter 2 Highlight the disk array you want and press Enter 3 Highlight Medi...

Page 475: ...u want and press Enter 3 Highlight Background Activities and press Enter 4 Highlight Rebuild and press Enter Default source and target drives are shown with possible alternative choices 5 To choose different drive highlight the drive press the backspace key to remove the current number then type a new number 6 Highlight Start and press Enter For rebuild rate see Making Background Activity Settings...

Page 476: ... Disk Array Management and press Enter 2 Highlight the disk array you want and press Enter 3 Highlight Background Activities and press Enter 4 Highlight Predictive Data Migration and press Enter Default source and target drives are shown with possible alternative choices 5 To choose different drive highlight the drive press the backspace key to remove the current number then type a new number 6 Hi...

Page 477: ... array you want and press Enter 3 Highlight Background Activities and press Enter 4 Highlight Transition and press Enter Default source and target drives are shown with possible alternative choices 5 To choose different drive highlight the drive press the backspace key to remove the current number then type a new number 6 Highlight Start and press Enter For transition rate see Making Background Ac...

Page 478: ...eters ID number Operational Status Physical Drive ID number Configured Capacity Revertible The spare drive returns to spare status after you replace the failed drive in the disk array See Transition on page 356 for more information Type Global all disk arrays or Dedicated to specified disk arrays Dedicated to Array The array to which a dedicated spare is assigned For more information see Disk Arra...

Page 479: ...ternative choices To choose different array highlight the array and press the backspace key to erase the current number then type the new number 6 Press Control A to save the spare drive Making Spare Drive Settings CLU To change spare drive settings 1 From the Main Menu highlight Spare Drive Management and press Enter A list of the current spare drives appears including the following parameters 2 ...

Page 480: ...me window Healthy means normal Deleting a Spare Drive CLU Caution If the spare drive you delete is the only spare the controller does not rebuild a critical array until you provide a new spare drive To delete a spare drive 1 From the Main Menu highlight Spare Drive Management and press Enter A list of the current spare drives appears 2 Highlight the spare drive you want to delete and press the spa...

Page 481: ...CLU on page 460 Creating a LUN Clone CLU on page 462 For LUN mapping see Working with LUN Mapping CLU on page 498 Creating a Logical Drive CLU You can create logical drives on existing disk arrays if there is available space in the array To create a logical drive from an existing disk array 1 From the Main Menu highlight Disk Array Management and press Enter 2 Highlight the disk array in which you...

Page 482: ... the spacebar to choose 64 KB 128 KB 256 KB 512 KB or 1 MB Sector size Press the spacebar to choose 512 B 1 KB 2 KB or 4 KB Write Policy Press spacebar to choose Write Back or Write Through Read Policy Press spacebar to choose No Cache Read Cache or Read Ahead Cache 7 Highlight Preferred Controller ID and press the spacebar to toggle among 1 2 or Automatic 8 Highlight PerfectRebuild and press the ...

Page 483: ...and press Enter 4 Highlight the logical drive you want to delete and press the spacebar to mark it The mark is an asterisk to the left of the listing 5 Highlight Delete Marked Logical Drives and press Enter 6 Press Y to confirm the deletion Press Y again to re confirm Viewing Logical Drive Information CLU To view logical drive information 1 From the Main Menu highlight Logical Drive Management and...

Page 484: ...tatistics and press Enter The statistics screen appears To clear logical drive statistics see Clearing Statistics CLU on page 521 Viewing the Logical Drive Check Table CLU To view logical drive information 1 From the Main Menu highlight Logical Drive Management and press Enter 2 Highlight the logical drive you want and press Enter 3 Highlight Check Table and press Enter 4 Highlight one of the foll...

Page 485: ...eadCache ReadAhead and None Highlight Preferred Controller ID and press the spacebar to toggle between 1 and 2 Highlight PerfectRebuild and press the spacebar to toggle between Enable and Disable Note that once PerfectRebuild is disbaled it can not be enabled again 4 Press Control A to save your settings Initializing a Logical Drive CLU This function sets all data bits in the logical drive to zero...

Page 486: ...y Check is a maintenance procedure for logical drives in fault tolerant disk arrays that ensures all the data matches exactly To run Redundancy Check 1 From the Main Menu highlight Logical Drive Management and press Enter 2 Highlight the logical drive you want and press Enter 3 Highlight Background Activities and press Enter 4 Highlight Start Redundancy Check and press Enter The redundancy check p...

Page 487: ...cal Drive and press Enter The drive carrier status LEDs flash for one minute Drive carrier status LED Migrating a Logical Drive CLU In order to migrate RAID level you may have to add physical drives For more information see RAID Level Migration on page 108 To migrate a logical drive 1 From the Main Menu highlight Disk Array Management and press Enter 2 Highlight the disk array you want and press E...

Page 488: ... increase capacity of the logical drive highlight Expand Capacity and press the spacebar to toggle to Yes Highlight Capacity press the backspace key to erase the current capacity and type in the new value The new value must be equal or larger than the current capacity 10 Highlight Save Logical Drive and press Enter The screen returns to Disk Array Migration Logical Drives At this point if you have...

Page 489: ...icitly stopped by the administrator This is in contrast to the Offline LUN Clone which requires that the source LUN go offline during the process First decide if the LUN is cloned to either a Disk Array or another Logical Drive then choose the Offline or Online option for the method used Important The action of creating an Offline LUN momentarily takes the original LUN or logical drive offline mea...

Page 490: ...Save Settings and Continue and press Enter 7 Highlight the disk array you want to use and press the Spacebar to mark it 8 Highlight Save Settings and Continue and press Enter 9 Highlight the Number of Copies field and type the number of LUN clones you want to create You can create up to 8 clones of a LUN at a time 10 Highlight Start and press enter to begin the cloning process 11 Press any key to ...

Page 491: ...you change settings please see About IP Addresses on page 110 You initially made these settings during subsystem setup You can change them later as required Caution Changing virtual management port settings can interrupt your network connection and require you to log in again Making Automatic Settings Automatic settings require a DHCP server on your network DHCP is currently supported on IPv4 only...

Page 492: ... 3 Highlight Network Settings and press Enter 4 Highlight DHCP and press the spacebar to toggle to Disabled DHCP is currently supported by and does not appear under IPv6 5 Highlight each of the following and press the backspace key to erase the current value then type the new value IP Address Subnet Mask Default Gateway IP Address DNS Server IP Address 6 Press Control A to save your settings ...

Page 493: ...d 1 or 2 and protocol family IPv4 or IPv6 you want and press Enter 4 Highlight DHCP and press the spacebar to toggle to Enabled 5 Press Control A to save your settings Making Manual Settings 1 From the Main Menu highlight Network Management and press Enter 2 Highlight Maintenance Mode Network Configuration and press Enter 3 Highlight the controller CId 1 or 2 and protocol family IPv4 or IPv6 you w...

Page 494: ...470 Viewing Fibre Channel Initiators CLU on page 472 Also see Adding an FC Initiator on page 219 and Deleting an FC Initiator on page 220 Viewing Node Information CLU These functions affect both Vess R2000 Fibre Channel ports 1 From the Main Menu highlight Fibre Channel Management and press Enter 2 Highlight Fibre Channel Node and press Enter Node information appears There are no user settings on ...

Page 495: ...annel port settings 1 From the Main Menu highlight Fibre Channel Management and press Enter 2 Highlight Fibre Channel Ports and press Enter 3 Highlight the port you want and press Enter 4 Highlight Fibre Channel Port Settings and press Enter 5 Highlight the following parameters and press the spacebar to toggle though the choices Configured Link Speed 8 Gb s 4 Gb s 2 Gb s or Automatic selection Con...

Page 496: ...t topology you create a Public Loop attached topology Example 2 If you have a Point to Point attached topology you made a direct connection no switch and chose N port topology Note In some cases HBA settings to N Port only work if connected to the switch Refer to your HBA manual for more information Viewing Fibre Channel Port Statistics CLU To view Fibre Channel port statistics 1 From the Main Men...

Page 497: ... Highlight Fibre Channel Ports and press Enter 3 Highlight the port you want and press Enter 4 Highlight Fibre Channel Port Statistics and press Enter This screen displays statistics for this port There are no user settings on this screen Clearing Statistics To clear statistics see Clearing Statistics CLU on page 521 Property Definitions Definitions of the properties for which statistical informat...

Page 498: ...rames with errors DumpedFrames This field specifies the number of frames dumped due to a lack of host buffers LinkFailureCount Number of times the link has failed Can be caused by a disconnected link or a bad fiber element LossSyncCount Number of times a loss of sync has occurred since last reset PrimitiveSeqErrorCount Anorderedsettransmittedrepeatedlyandusedtoestablishandmaintainalink LR LRR NOS ...

Page 499: ...ed in order for Vess R2000 to recognize a Fibre Channel See Enabling LUN Mapping CLU on page 498 To view Fibre Channel initiators 1 From the Main Menu highlight Fibre Channel Management and press Enter 2 Highlight Fibre Channel Initiators and press Enter A list of all currently logged in initiators appears on the screen ...

Page 500: ... on page 480 Making iSCSI Portal Settings CLU on page 481 Deleting iSCSI Portals CLU on page 482 Deleting an iSCSI Session CLU on page 483 Viewing iSCSI Session Information CLU on page 484 Making iSCSI iSNS Settings CLU on page 486 Viewing a List of iSCSI CHAPs CLU on page 487 Adding iSCSI CHAPs CLU on page 487 Deleting iSCSI CHAPs CLU on page 488 Pinging a Host or Server on the iSCSI Network CLU ...

Page 501: ...ain Menu highlight iSCSI Management and press Enter 2 Highlight iSCSI Targets and press Enter The list of iSCSI Targets displays 3 Highlight the target you want to change and press Enter The target information screen displays Information includes TargetName iSCSI qualified name iqn of this target TargetAlias Maximum of 32 characters Use letters numbers space between words and underscore An alias i...

Page 502: ...signedPortals Portals assigned to this target NOP In Check iSCSI connection status Items marked with an asterisk are adjustable under Making iSCSI Target Settings CLU on page 475 Making iSCSITarget Settings CLU To make target settings 1 From the Main Menu highlight iSCSI Management and press Enter 2 Highlight iSCSI Targets and press Enter The list of iSCSI Targets displays 3 Highlight the target y...

Page 503: ...mbers Viewing iSCSI Port Information CLU To view information for an iSCSI target port 1 From the Main Menu highlight iSCSI Management and press Enter 2 Highlight iSCSI Ports and press Enter The list of ports appears with controller and port numbers 3 Highlight the port you want to see and press Enter The target port information screen displays Information includes CtrlId Controller ID 1 or 2 Jumbo...

Page 504: ...d press Enter The target port information screen displays 4 Highlight iSCSI Port Settings and press Enter 5 Highlight each item and press the Spacebar to toggle between Enable and Disable as needed JumboFrame Enables and disables jumbo frame support 6 Highlight Save Settings and press Enter 7 Press Y to acknowledge possible interruption of iSCSI services 8 Press Y again to confirm the changes 9 Hi...

Page 505: ...ortals and press Enter The list of iSCSI Portals displays PortalId Portal number Starts at 0 CtrlId RAID controller ID 1 or 2 PortId Physical port on the RAID controller TrunkId Trunk ID 1 to 8 Refers to portals associated with a trunk link aggregation N A means this portal is not associated with a trunk VlanTag VLAN Tag 1 to 4094 Refers to portals associated with a Virtual Local Area Network VLAN...

Page 506: ... default and recommended number DHCP Enabled or disabled DHCP is currently supported only for IPv4 AssociatedType PHY VLAN or Trunk ControllerID RAID controller ID 1 or 2 PortID Physical port on the RAID controller InterfaceName device name ProtocolFamily IPv4 or IPv6 PrimaryIP Primary IP address of this portal Gateway Gateway IP address of this portal PrimaryIPMask Subnet mask of this portal Assi...

Page 507: ... Enter The list of iSCSI Portals displays 3 Highlight Create New Portal and press Enter 4 Highlight AssociatedType and press the Spacebar to toggle through Physical VLAN and Trunk 5 If you chose PHY Choose a Controller ID 1 or 2 and a Port ID Trunk Choose a Trunk ID 1 to 8 To change an ID number highlight the item press Backspace to delete the current ID and type a new ID 6 If you use Associated P...

Page 508: ... 4 Highlight iSCSI Portal Settings and press Enter 5 Make changes as needed DHCP Enabled or disabled DHCP is currently supported only for IPv4 ProtocolFamily IPv4 or IPv6 PrimaryIP Primary IP address of this portal PrimaryIPMask Subnet mask of this portal Gateway Gateway IP address of this portal 6 Highlight Save Settings and press Enter 7 Press Y to acknowledge possible interruption of iSCSI serv...

Page 509: ...and press Enter 5 Press Y to confirm deletion 6 Press Y again to acknowledge possible interruption of iSCSI services The portal is removed from the list Viewing a List of iSCSI Sessions CLU To view a list of iSCSI sessions 1 From the Main Menu highlight iSCSI Management and press Enter 2 Highlight iSCSI Sessions and press Enter iSCSI session information includes ID ID number of the session CtrlId ...

Page 510: ...SCSI session 1 From the Main Menu highlight iSCSI Management and press Enter 2 Highlight iSCSI Sessions and press Enter 3 Highlight the session you want delete and press the spacebar to select it and press Enter 4 Highlight Delete iSCSI Session and press Enter 5 Press Y to confirm ...

Page 511: ... Throttle Max number of outstanding commands on any one port Max Rcv Data Seg Length Receive data segment length First Burst Length In bytes Default Time to Wait In seconds Immediate Data Enabled or disabled Header Digest Enabled or disabled CHAP Authentication Type None Local Peer Portal ID ID number of the portal Target Alias Target Name iSCSI qualified name iqn Initiator IP IP address of the in...

Page 512: ... view iSNS information 1 From the Main Menu highlight iSCSI Management and press Enter 2 Highlight iSCSI iSNS Options and press Enter The current iSNS options appear Information includes iSNS Enabled or disabled iSNSIPAddress IP address of the iSNS server iSNSPort iSNS port number 1 to 65535 3205 is the default and recommended number Items marked with an asterisk are adjustable under Making iSCSI ...

Page 513: ...light iSNS and press the Spacebar to toggle between Enable and Disable 5 If you chose Enable Enter an IP address Enter a Port number 3205 is the default and recommended number To change a value highlight the item press Backspace to delete the current value and type a new value 6 Highlight Save Settings and press Enter 7 Press Y to acknowledge possible interruption of iSCSI services 8 Press Y again...

Page 514: ...irectional Name CHAP name Adding iSCSI CHAPs CLU Verify that CHAP authentication is enabled under Making iSCSI Target Settings CLU on page 475 To add an iSCSI CHAP 1 From the Main Menu highlight iSCSI Management and press Enter 2 Highlight iSCSI CHAPs and press Enter 3 Highlight Create New CHAP Entry and press Enter 4 Highlight Name and type a name for the CHAP 5 Highlight Type and press the space...

Page 515: ...ghlight Name and press the backspace key to erase the current value then type the new value Highlight New Secret and type a secret of 12 to 16 characters Highlight Retype New Secret and type the secret again to verify 5 Highlight Save CHAP Record and press Enter The edited CHAP appears in the list Deleting iSCSI CHAPs CLU To delete an iSCSI CHAP 1 From the Main Menu highlight iSCSI Management and ...

Page 516: ...ng and press Enter 3 Enter information as required Highlight IP address and type the IP address you want to ping Highlight Packet Count and enter the number of packets you want to send Highlight Ping Through Controller ID and choose a controller 1 or 2 Highlight Ping Through Port ID and choose a port number To change a value highlight the item press Backspace to delete the current value and type a...

Page 517: ...Failed Identify and correct the failed iSCSI ports Adding iSCSITrunks CLU Vess R2000 supports a maximum of eight trunks You cannot use an iSCSI port that has portals configured to it See Viewing a List of iSCSI Portals CLU on page 478 and Deleting iSCSI Portals CLU on page 482 To add an iSCSI Trunk 1 From the Main Menu highlight iSCSI Management and press Enter 2 Highlight Trunk and press Enter 3 ...

Page 518: ... Menu highlight iSCSI Management and press Enter 2 Highlight Trunk and press Enter 3 Highlight the trunk you want and press Enter 4 Enter information as required Highlight Controller and type the controller you want 1 or 2 Highlight Master Port and type the port number you want Highlight Slave Ports and type the port number you want For multiple ports separate the numbers with a comma You can choo...

Page 519: ...portals configured on it See Deleting iSCSI Portals CLU on page 482 To delete an iSCSI trunk 1 From the Main Menu highlight iSCSI Management and press Enter 2 Highlight Trunk and press Enter 3 Highlight the trunk you want to delete and press the Spacebar to mark it 4 Highlight Delete Marked Trunks and press Enter 5 Press Y to confirm ...

Page 520: ...l Drives CLU on page 454 for more information about how and when to use background activities Background Activity Management includes the following functions Viewing Current Background Activities below and Making Background Activity Settings on page 494 Viewing Current Background Activities From the Main Menu highlight Background Activities and press Enter A count of current background activities ...

Page 521: ...al drive in a disk array Migration Change RAID level or add physical drives to disk arrays PDM Migrates data from a suspect physical drive to a replacement drive in a disk array Transition Returns a revertible spare drive to spare status Synchronization Checks the data integrity on disk arrays Initialization Full initialization sets all data bits in the logical drive to a specified pattern such as...

Page 522: ...t the 1023 most recent runtime events recorded since the subsystem was started NVRAM Events A list of and information about the most important events over multiple subsystem startups NVRAM events are stored in non volatile memory Event Severity Levels Level Description Fatal Non recoverable error or failure has occurred Critical Action is needed now and the implications of the condition are seriou...

Page 523: ...r Begins with 0 at system startup Device Disk Array Logical Drive Physical Drive by its ID number Severity See the table above Timestamp Date and time the event happened Description A description of the event in plain language 2 Press the up and down arrow keys to scroll through the log Clearing Runtime Events CLU To clear the Runtime Event log 1 From the Main Menu highlight Event Viewer and press...

Page 524: ...st Each item includes Sequence number Begins with 0 at system startup Device Disk Array Logical Drive Physical Drive by its ID number Severity See the table on the previous page Timestamp Date and time the event happened Description A description of the event in plain language 3 Press the up and down arrow keys to scroll through the log Clearing NVRAM Events CLU To clear the Runtime Event log 1 Fr...

Page 525: ...LU on page 503 Changing the Active LUN Mapping Type CLU on page 503 Enabling LUN Mapping CLU LUN Mapping must be enabled in order for Vess R2000 to recognize an initiator To enable LUN mapping 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight LUN Mapping and press Enter 3 Highlight one of the following options and press Enter LUN Mapping Intiators 4 Highligh...

Page 526: ... and Management and press Enter 2 Highlight LUN Mapping and press Enter 3 Highlight LUN Mapping Initiators and press Enter 4 Highlight Create New Initiator and press Enter 5 Type a name for the initiator in the field provided Fibre Channel A Fibre Channel initiator name is the World Wide Port Name of the device and is composed of a series of eight two digit hexadecimal numbers Example 10 00 00 00 ...

Page 527: ...ter 3 Highlight the initiator you want to delete and press the spacebar to mark it The mark is an asterisk to the left of the listing 4 Highlight Delete Marked Initiators and press Enter 5 Press Y to confirm the deletion Viewing a List of LUN Maps CLU To view a list of LUN maps 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight LUN Mapping and press Enter 3 D...

Page 528: ...ng LUN Mapping CLU on page 498 Mapping a LUN to an FC Initiator To map a LUN to an FC initiator 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight LUN Mapping and press Enter 3 Do the following actions Highlight LUN Mapping Initiators and press Enter Then highlight an initiator and press Enter A list of logical drives displays 4 In the LUN field press the bac...

Page 529: ...f you make a error press Control AR to restore the current LUN 5 Press Control A to save the LUN map Editing a LUN Map CLU Editing a LUN map is the action of assigning a logical drive or LUN to an initiator By changing the assignment you change the initiator s access To edit a LUN map 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight LUN Mapping and press En...

Page 530: ...se the current value Leave the field blank 5 Press Control A to save the initiator port or target without a LUN map Changing the Active LUN Mapping Type CLU For FC systems you can set up an Initiator type LUN map For iSCSI systems you can set up an Initiator type LUN map You can set up both LUN map types on the same subsystem but only one LUN map type can be active at a time To change the active L...

Page 531: ...s Normal On AC means the UPS is connected to a viable external AC power source On Battery means the external AC power source is offline and the UPS is running on bat tery power Capacity Backup capacity expressed as a percentage Remaining Minutes Number of minutes the UPS is expected to power your system in the event of a power failure Loading Actual output of UPS as a percentage of the rated outpu...

Page 532: ...UPS only Type values into the Threshold fields See Note 2 Running Time Remaining Threshold Actual time below this value resets adaptive write back cache to writethrough Warning Temperature Threshold Actual temperature above this value triggers a warning and logs an event Loading Ratio Threshold Actual loading ratio percentage above this threshold triggers a warning and logs an event See Note 3 Bat...

Page 533: ...mware Version Manufacture Date Voltage Rating Output voltage of the UPS Battery Capacity Backup capacity expressed as a percentage Remaining Backup Time Number of minutes the UPS is expected to power your system in the event of a power failure Loading Ratio Actual output of UPS as a percentage of the rated output See the Note below Temperature Reported temperature of the UPS unit Note The maximum ...

Page 534: ...User Settings CLU on page 510 Changing Another User s Password CLU on page 510 Changing Your Own Password CLU on page 511 Deleting a User CLU on page 511 Viewing User Information CLU Each user types their user name and password to log into the CLI To view a list of current user accounts 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight User Management and pr...

Page 535: ...e space bar to toggle though the options See the Table on the next page 6 Press Control A to save the user User Privileges Level Meaning View Allows the user to see all status and settings but not to make any changes Maintenance Allows the user to perform maintenance tasks including Rebuilding PDM Media Patrol and Redundancy Check Power Allows the user to create but not delete disk arrays and logi...

Page 536: ...User whose settings you want to change and press Enter 4 Highlight Privilege and press the space bar to toggle though the options See the Table above 5 Highlight Status and press the space bar to toggle between Enabled and Disabled 6 Highlight the items you want and press the backspace key to erase the current value then type the new value User name Email address 7 Press Control A to save the sett...

Page 537: ...e settings Changing Another User s Password CLU The Administrator or a Super User can change other users passwords To change a password 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight User Management and press Enter 3 Highlight the User whose password you want to change and press Enter 4 Highlight Change Password and press Enter 5 Highlight New Password an...

Page 538: ...gain to verify 8 Press Control A to save the new password Deleting a User CLU The Administrator or a Super User can delete other users You cannot delete the account you used to log in There must always be one Super User account Rather than deleting a user consider disabling a user account See Changing Another User s Settings CLU on page 509 To delete a user 1 Log in under a user name other than th...

Page 539: ...ettings 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight Software Management and press Enter 3 Highlight Email and press Enter 4 Highlight Startup Type and press the spacebar to toggle between Automatic and Manual 5 Highlight the following and press the backspace key to erase the current value then type the new value SMTP server IP address or server name Se...

Page 540: ...rvice highlight Start Stop or Restart and press Enter Making Telnet Settings CLU By default Telnet service is set to Manual and its normal status is Stopped To make Telnet service settings 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight Software Management and press Enter 3 Highlight Telnet and press Enter 4 Highlight Startup Type and press the spacebar to...

Page 541: ...ss Enter 2 Highlight Software Management and press Enter 3 Highlight SSH and press Enter 4 Highlight Startup Type and press the spacebar to toggle between Automatic and Manual 5 Highlight the following and press the backspace key to erase the current value then type the new value Port number 22 is the default Session Time Out 24 minutes is the default 1440 minutes 24 hours Maximum number of connec...

Page 542: ... the spacebar to toggle between Automatic and Manual 5 Highlight the following and press the backspace key to erase the current value then type the new value Port Number 161 is the default System Name optional Type a system name in this field System Location Type a country name in this field System Contact Type the email address of your system administrator in this field Read Community Type a comm...

Page 543: ... appears Adding a Trap Sink To add a trap sink 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight Software Management and press Enter 3 Highlight SNMP and press Enter 4 Highlight Trap Sinks and press Enter 5 Highlight Create New Trap Sink and press Enter 6 Highlight Trap Sink IP address and press the backspace key to erase the current value then type the new ...

Page 544: ... Enter 3 Highlight SNMP and press Enter 4 Highlight Trap Sinks and press Enter 5 Highlight the trap sink you want to delete and press the spacebar to mark it The mark is an asterisk to the left of the listing 6 Highlight Delete Marked Entries and press Enter Making Netsend Settings CLU By default Netsend service is set to Manual and its normal status is Stopped To make Netsend service settings 1 F...

Page 545: ...ve event messages check the recipient PC s Firewall settings Refer to your OS documentation for more information Adding Netsend recipients To add a Netsend recipient 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight Software Management and press Enter 3 Highlight Netsend and press Enter 4 Highlight Message Recipients and press Enter 5 Highlight Create New Me...

Page 546: ...no action is required Deleting Netsend Recipients To delete a Netsend recipient 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight Software Management and press Enter 3 Highlight Netsend and press Enter 4 Highlight Message Recipients and press Enter 5 Highlight the recipient you want to delete and press the spacebar to mark it The mark is an asterisk to the l...

Page 547: ...een Enclosure Number 1 one is the Head Unit Other numbers are cascaded or expanded subsystems Running Image Info Firmware currently running on the controllers Flashed Image Info Firmware flashed to memory Image Type A specific component Controller ID 1 or 2 Version number Build date Flash installation date If the Running and Flashed Images do not match the Vess R2000 has not restarted since the fi...

Page 548: ...default settings can disrupt your Vess R2000 functions Use this feature only when necessary If you restore Management Network settings you lose your network connection to the Vess R2000 Note To reset the Administrator s password to the factory default see Restoring Factory Defaults CLU on page 521 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight Restore Fac...

Page 549: ...t connection Additional action is required as described below Important If you have a JBOD Expansion always power off the RAID subsystem first Then power off the JBOD subsystems To shutdown the RAID subsystem 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight Shutdown or Restart and press Enter 3 Highlight Option and press the spacebar to display Shutdown 4 H...

Page 550: ...first Then power off the JBOD subsystems To shutdown the RAID subsystem 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight Shutdown or Restart and press Enter 3 Highlight Option and press the spacebar to display Shutdown 4 Highlight Submit and press Enter A warning message appears 5 Press Y to continue 6 Close your SSH session 7 Wait for no less than two minu...

Page 551: ...f the RAID subsystem first Then power off the JBOD subsystems To shutdown the RAID subsystem 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight Shutdown or Restart and press Enter 3 Highlight Shutdown or Restart and press Enter 4 Highlight Option and press the spacebar to display Shutdown 5 Highlight Submit and press Enter A warning message appears 6 Press Y ...

Page 552: ...Manually turn on the system by pressing the power button on the front left side 2 Wait about two minutes 3 Establish a Telnet connection to the Vess R2000 If you cannot log in wait 30 seconds and try again 4 Type menu and press Enter to open the CLU Starting up the enclosure SSH Connection To start the RAID subsystem 1 Manually turn on the system by pressing the power button on the front left side...

Page 553: ...ystems first Then power on the RAID subsystem To start the RAID subsystem 1 Manually turn on the system by pressing the power button on the front left side 2 Wait about two minutes 3 Establish a serial connection to the Vess R2000 See Making a Serial Connection on page 410 When the Login prompt appears the start up is finished 4 Type menu and press Enter to open the CLU ...

Page 554: ...t the JBOD subsystems when you restart the RAID subsystem Restarting the enclosure Telnet Connection To restart the RAID subsystem 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight Shutdown or Restart and press Enter 3 Highlight Option and press the spacebar to display Restart 4 Highlight Submit and press Enter A warning message appears 5 Press Y to continue...

Page 555: ...bout two minutes 8 Re establish your SSH connection to the Vess R2000 CLU See Making a SSH Connection on page 412 If you cannot re establish a connection wait 30 seconds and try again Restarting the enclosure Serial Connection To restart the RAID subsystem 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight Shutdown or Restart and press Enter 3 Highlight Optio...

Page 556: ...highlight Buzzer and press Enter A list of Controllers appears with the current buzzer setting and status 2 Highlight the Controller whose buzzer you want to set and press Enter 3 Highlight Enabled and press the spacebar to toggle between Yes and No 4 Press Control A to save your settings Silencing the Buzzer Caution This action disables the buzzer for all events To silence the buzzer follow the p...

Page 557: ...ng the Subsystem Firmware on page 531 Updating Physical Drive Firmware on page 537 Replacing a Power Supply on page 539 Replacing a Cache Backup Battery on page 542 Replacing a RAID Controller Dual Controllers on page 544 Replacing a RAID Controller Single Controller on page 547 Removing the Old Controller on page 548 ...

Page 558: ...xpansion units 1 Click the Administration tab 2 Click the Firmware Update icon 3 Click the Controller Firmware Update tab The Controller Firmware Update screen appears showing the current Image Version Number and Build Date 4 Choose a download option Local File through HTTP Click the Browse button locate the firmware image file click the file to choose it then click the Open button TFTP Server Ent...

Page 559: ...expansion units automatically restart If you chose the Non Disruptive Flash Method the system automatically flashes and restarts the RAID controllers one at a time Automatic Restart If you did NOT check the NDIU box the RAID subsystem and JBOD expansion units automatically restart That action temporarily disrupts I O operations and drops your WebPAM PROe connection To reestablish your WebPAM PROe ...

Page 560: ... 6 Highlight Flash Method and press the spacebar to toggle between Disruptive Updates the RAID controllers and I O modules simultaneously I O operations stop during the firmware update Non Disruptive NDIU Updates the RAID controllers and I O modules one at a time enabling I O operations continue during the firmware update Updates with this option take a longer period of time to complete All Vess R...

Page 561: ...ash method only Both RAID controllers and all JBOD I O modules are updated at the same time and momentarily go offline when the RAID subsystem and JBOD unit reboot This procedure requires a USB flash device Formatted to FAT 32 At least 50 MB of free space Download the latest OPAS_xxxxx zip firmware image file from PROMISE support http www promise com support and save it the root folder of the USB ...

Page 562: ...troller The remove and insert action confirms that you want to update the firmware You can insert the USB flash device back into either USB port but it must be the same RAID controller as step 1 4 Wait until the controller activity LED displays steady green 5 Remove the USB flash device Warning Do NOT power off the RAID subsystem during the update Do NOT move to any other screen until the firmware...

Page 563: ...utes then re establish your Telnet connection to the CLU If you cannot re establish a connection wait 30 seconds and try again If you have a serial connection to the RAID subsystem the connection remains during the shut down and restart No reconnect is required Failed Update If the firmware update fails the controller status LED displays red See Vess R2600fiD front left side Vess R2600fiD front le...

Page 564: ...cal drives 1 Click the Administration tab 2 Click the Firmware Update icon 3 Click the PD Firmware Update tab 4 Choose a download option Local File through HTTP Click the Browse button locate the firmware image file click the file to choose it then click the Open button TFTP Server Enter the TFTP Server host name or IP address port number and file name 5 Click the Next button 6 Click the Submit bu...

Page 565: ...down Restart button 4 Click the Restart button 5 Type the word confirm in the field provided 6 Click the Confirm button When the controller shuts down your WebPAM PROe connection is lost 7 Wait no less than two minutes 8 In your browser click Logout in the WebPAM PROe Header then log in again If you cannot log in immediately wait 30 seconds and try again Important Do NOT turn off the power supply ...

Page 566: ...required for this procedure Removing the Old Power Supply To remove the power supply 1 Verify that the PSU status LED is amber or red 2 Unplug the power cord 3 Turn the set screw counter clockwise to loosen it The screw is retained on the power supply housing 4 Grasp the handle and pull the power supply straight out of the enclosure Power supply for Vess R2600 Handle ...

Page 567: ... install the power supply 1 Carefully slide the power supply into the enclosure 2 Turn the set screw clockwise to tighten DO NOT over tighten 3 Plug in the power cord 4 Switch on the power supply 5 Verify that the new power supply LED is green See Power supply for Vess R26000 Insert fresh PSU ...

Page 568: ...f the subsystem enclosure You can grasp the posts that house the set screws initially to move the unit out To insert a new Cooling Unit 1 Align the fresh Cooling Unit to be received in the empty cooling unit bay of the subsystem enclosure 2 Slide the Cooling Unit into place until the set screws are able to be reattached to the backplane of the enclosure 3 Turn the set screws to tighten them 4 Chec...

Page 569: ...it LED indicates a problem with the fan on page 542 To replace a backup battery swap out the Cooling Unit with the BBU that needs replacement Follow the instructions in Replacing a Cooling Unit on page 541 Important DO NOT remove a Cooling Unit unless there is a replacement available and on hand Removing a single Cooling Unit without replacing it right away will adversely affect airflow within the...

Page 570: ...xplosion Dispose of used batteries according to the instructions that accompany the battery While the battery is removed your system is vulnerable to data loss if the power fails while data is being written to the logical drives If power service has failed do not remove the battery if the RAID con troller s dirty cache LED is flashing See Rear Panel LEDs on page 20 Red or amber BBU LED indicates a...

Page 571: ... the controller handle squeeze the release tab and pull the handle outward Important Do not replace the RAID controller based on LED colors alone Only replace the RAID controller when directed to do so by PROMISE Technical Support The firmware version and amount of SDRAM must be the same on the replacement RAID controller and the other RAID controller in the subsystem To obtain firmware and SDRAM ...

Page 572: ...tenance 3 Pull the RAID controller out of the subsystem enclosure Squeeze controller handle release between thumb and finger RAID controller release handle and pull out Pull handle out then slide controller unit straight out ...

Page 573: ...the enclosure 2 Gently swing the handle in and press the handle until it locks 3 Reconnect all cables that were attached to the RAID controller Fibre Channel cables iSCSI cables SAS expansion cables Management port cables Serial cable UPS control cable If one of the controllers goes into maintenance mode see RAID Controller Problems and Maintenance Mode on page 626 ...

Page 574: ...AID controller or a later version The amount of SDRAM in the replacement RAID controller must be the same as the original RAID controller or greater To obtain firmware and SDRAM information for the currently installed RAID controller click the Administration button then click the Image Version icon Important Do not replace the RAID controller based on LED colors alone Only replace the RAID control...

Page 575: ...the handle outward See RAID controller release handle and pull out on page 545 4 Pull the RAID controller out of the subsystem enclosure Installing the New Controller To install the new RAID controller 1 Carefully slide the RAID controller into the enclosure 2 Gently swing the handle in and press the handle until it locks 3 Reconnect all cables that were attached to the RAID controller Fibre Chann...

Page 576: ...signed to disk arrays and spare drives Media Patrol does not check unconfigured drives Media Patrol checks are enabled by default on all disk arrays and spare drives You can disable Media Patrol in the disk array and spare drive settings however that action is not recommended Unlike Synchronization and Redundancy Check Media Patrol is concerned with the condition of the media itself not the data r...

Page 577: ...pecified level Because data would be lost if written to a bad sector when a bad sector is detected the physical drive creates a map around it These maps are saved in the bad sector remapping table which has a capacity of 512 reassigned blocks and 2048 error blocks See Making PDM Settings on page 154 or Managing Background Activities on page 143 You can specify the maximum levels for the reassigned...

Page 578: ...ical Drives Logical drive technology includes RAID Levels on page 552 RAID Level Migration on page 569 Stripe Size on page 578 Sector Size on page 578 Preferred Controller ID on page 578 Initialization on page 579 Partition and Format on page 579 ...

Page 579: ... logical drive as a single storage device and treats it as such RAID 0 Stripe When a logical drive is striped the read and write blocks of data are interleaved between the sectors of multiple physical drives Performance is increased since the workload is balanced between drives or members that form the logical drive Identical drives are recommended for performance as well as data storage efficienc...

Page 580: ...st of one or more physical drives Recommended Applications for RAID 0 Image Editing Pre Press Applications Any application requiring high Advantages Disadvantages Implements a striped disk array the data is broken down into blocks and each block is written to a separate disk drive I O performance is greatly improved by spreading the I O load across many channels and drives No parity calculation ov...

Page 581: ...nues to function Moreover if a spare physical drive is present the spare drive is used as the replacement drive and data begins to mirrored to it from the remaining good drive The logical drive s data capacity equals the smaller physical drive For example a 100 GB physical drive and a 120 GB physical drive have a combined capacity of 100 GB in a mirrored logical drive If physical drives of differe...

Page 582: ...inancial Any application requiring very high availability Advantages Disadvantages Simplest RAID storage subsystem design Can increase read performance by processing data requests in parallel since the same data re sides on two different drives Very high disk overhead uses only 50 of total capacity ...

Page 583: ...drives continue to function providing fault tolerance The advantage of RAID 1E is the ability to use an odd number of physical drives unlike RAID 1 and RAID 10 You can also create a RAID 1E Logical Drive with an even number of physical drives However with an even number of drives you obtain somewhat greater security with comparable performance using RAID 10 RAID 1E logical drives consist of three ...

Page 584: ... disk array whose segments are RAID 0 disk arrays High I O rates are achieved thanks to multiple stripe seg ments Can use an odd number of disks Very high disk overhead uses only 50 of total capacity Recommended Applications for RAID 1E Imaging applications Database servers General fileserver ...

Page 585: ... cation and web servers The capacity of a RAID 5 logical drive equals the smallest physical drive times the number of physical drives minus one Hence a RAID 5 logical drive with four 100 GB physical drives has a capacity of 300 GB A RAID 5 logical drive with two 120 GB physical drives and one 100 GB physical drive has a capacity of 200 GB RAID 5 is generally considered to be the most versatile RAI...

Page 586: ...ntinue to accept I O requests when any two physical drives fail Hence a RAID 6 logical drive with 7 100 GB physical drives has a capacity of 500 GB A RAID 6 logical drive Advantages Disadvantages High Read data transaction rate Medium Write data transaction rate Good aggregate transfer rate Most versatile RAID level Disk failure has a medium impact on throughput RAID 6 stripes all drives with data...

Page 587: ...physical drives fail RAID 6 is generally considered to be the safest RAID level A RAID 6 on Vess consists of 4 to 32 physical drives Advantages Disadvantages High Read data transaction rate Medium Write data transaction rate Good aggregate transfer rate Safest RAID level except for RAID 60 High disk overhead equivalent of two drives used for parity Slightly lower performance than RAID 5 Recommende...

Page 588: ...ading and writing data in parallel or striping and duplicating the data or mirroring PROMISE implements RAID 10 by creating a data stripe over one pair of disk drives then mirroring the stripe over a second pair of disk drives Some applications refer to this method as RAID 0 1 PROMISE RAID 10 starts with a data stripe then mirrors it Physical Drives Data Mirror Data Stripes ...

Page 589: ...mended Applications for RAID 10 Imaging applications Database servers General fileserver The data capacity RAID 10 logical drive equals the capacity of the smallest physical drive times the number of physical drives divided by two In some cases RAID 10 offers double fault tolerance depending on which physical drives fail RAID 10 arrays require an even number of physical drives and a minimum of fou...

Page 590: ...ted parity as in RAID 5 RAID 50 provides data reliability good overall performance and supports larger volume sizes Advantages Disadvantages High Read data transaction rate Medium Write data transaction rate Good aggregate transfer rate High reliability Supports large volume sizes Higher disk overhead than RAID 5 RAID 50 is a combination of RAID 5 and RAID 0 Physical Drives Data Stripes Axle 1 Axl...

Page 591: ...of Axles 2 16 Physical Drives per Axle 3 32 Physical Drives per Logical Drive 6 256 RAID 50 Axles When you create a RAID 50 you must specify the number of axles An axle re fers to a single RAID 5 logical drive that is striped with other RAID 5 logical drives to make RAID 50 An axle can have from 3 to 32 physical drives de pending on the number of physical drives in the logical drive The chart belo...

Page 592: ...ive Drives Axles Drives Axle 6 2 3 3 7 2 3 4 8 2 4 4 9 2 4 5 3 3 3 3 10 2 5 5 3 3 3 4 11 2 5 5 3 3 3 4 12 2 6 6 3 4 4 4 4 3 3 3 3 13 2 6 7 3 4 4 5 4 3 3 3 4 14 2 7 7 3 4 5 5 4 3 3 4 4 15 2 7 8 3 5 5 5 4 3 4 4 4 5 3 3 3 3 3 16 2 8 8 3 5 5 6 4 4 4 4 4 5 3 3 3 3 4 ...

Page 593: ...f physical drives minus four RAID 60 also provides very high reliability because data is still available even if multiple physical drives fail two in each axle The greater the number of axles the greater the number of physical drives that can fail without the RAID 60 logical drive going offline Advantages Disadvantages High Read data transaction rate Medium Write data transaction rate Good aggrega...

Page 594: ...RAID 6 logical drives to make RAID 60 An axle can have from 4 to 32 physical drives de pending on the number of physical drives in the logical drive Components Minimum Maximum Number of Axles 2 16 Physical Drives per Axle 4 32 Physical Drives per Logical Drive 8 256 Recommended Applications for RAID 60 Accounting and Financial Database servers Any application requiring very high availability ...

Page 595: ...ve Drives Axles Drives Axle 8 2 4 4 9 2 4 5 10 2 4 5 11 2 5 6 12 2 6 6 3 4 4 4 13 2 6 7 3 4 4 5 14 2 7 7 3 4 5 5 15 2 7 8 3 5 5 5 16 2 8 8 3 5 5 6 4 4 4 4 4 17 2 8 9 3 5 6 6 4 4 4 4 5 18 2 9 9 3 6 6 6 4 4 4 5 5 19 2 9 10 3 6 6 7 4 4 5 5 5 20 2 10 10 3 6 6 7 4 5 5 5 5 5 4 4 4 4 4 ...

Page 596: ... requires an EVEN number of physical drives but the Source disk array has an ODD number ADD a physical drive as part of the migration process You cannot reduce the number of physical drives in your disk array even if the Target disk array requires fewer physical drives than the Source disk array RAID 1 mirroring works with two drives only Only a single drive RAID 0 disk array can migrate to RAID 1...

Page 597: ...RAID 0 must have less than 16 physical drives If existing physical drives have no unused space add 1 or more physical drives RAID 6 4 physical drives minimum 32 maximum If existing physical drives have no unused space add 1 or more physical drives RAID 10 4 physical drives minimum Even number of physical drives If existing physical drives have no unused space add 1 or more physical drives RAID 50 ...

Page 598: ...RAID 1E 3 or more physical drives Add 1 or more physical drives RAID 5 3 physical drives minimum 32 maximum RAID 1 must have less than 32 physical drives Add 1 or more physical drives RAID 10 4 physical drives minimum Even number of physical drives Add 2 or more physical drives RAID 50 6 physical drives minimum 32 per axle maximum Add 4 or more physical drives ...

Page 599: ... Add physical drives RAID 5 3 physical drives minimum 32 maximum RAID 1E must have less than 32 physical drives If existing physical drives have no unused space add 1 or more physical drives RAID 10 4 physical drives minimum Even number of physical drives If existing physical drives have no unused space add 1 or more physical drives RAID 50 6 physical drives minimum 32 per axle maximum ...

Page 600: ...sical drives have no unused space add 1 or more physical drives RAID 10 4 physical drives minimum Even number of physical drives If existing physical drives have no unused space add 1 or more physical drives RAID 50 6 physical drives minimum 32 per axle maximum If existing physical drives have no unused space add 1 or more physical drives RAID 60 8 physical drives minimum 32 per axle maximum If ex...

Page 601: ...RAID 6 source logical drive can migrate to the following target logical drives Target Requirements RAID 6 Add physical drives 32 maximum RAID 60 8 physical drives minimum 32 per axle maximum If existing physical drives have no unused space add 1 or more physical drives ...

Page 602: ...ical drives If existing physical drives have no unused space add 1 or more physical drives RAID 10 Add physical drives Even number of physical drives RAID 50 6 physical drives minimum 32 per axle maximum RAID 60 8 physical drives minimum 32 per axle maximum If existing physical drives have no unused space add 1 or more physical drives When you migrate RAID 10 logical drive it becomes RAID 1E by de...

Page 603: ...rives maximum RAID 50 must have less than 32 physical drives If existing physical drives have no unused space add 1 or more physical drives RAID 10 Even number of physical drives RAID 50 Add physical drives 32 per axle maximum RAID 60 8 physical drives minimum 32 per axle maximum If existing physical drives have no unused space add 1 or more physical drives You can add physical drives to a RAID 50...

Page 604: ... drives Target Requirements RAID 6 32 physical drives maximum RAID 60 must have less than 32 physical drives If existing physical drives have no unused space add 1 or more physical drives RAID 60 Add physical drives 32 per axle maximum You can add physical drives to a RAID 60 array but you cannot change the number of axles ...

Page 605: ...a larger value slows read write performance because physical drives with smaller cache buffers need more time for multiple accesses to fill their buffers If your data retrieval consists of fixed data blocks such as with some data base or video applications then you should choose that size as your Stripe Size If you do not know the cache buffer or fixed data block sizes choose 64 KB as your Stripe ...

Page 606: ... to a specified pattern such as all zeros The action is useful because there may be residual data on the logical drives left behind from earlier configurations For this reason Initialization is recommended for all new logical drives See Initializing a Logical Drive on page 206 Partition and Format Like any other type of fixed disk media in your system a RAID logical drive must also be partitioned ...

Page 607: ...east one spare drive for every 16 physical drives in the RAID system Configure the spares as global revertible spare drives Options There are several options you can specify for a spare drive System Options Revertible Returns to its spare drive assignment after you replace the failed physical drive in the disk array and run the Transition function Media Patrol By default Media Patrol runs on spare...

Page 608: ...ing a Transition The Transition feature enables you to specify permanent spare drives for your Vess subsystem Transition is the process of replacing a revertible spare drive that is currently part of a disk array with an unconfigured physical drive or a non revertible spare The revertible spare drive returns to its original status Transition happens automatically when the following sequence of eve...

Page 609: ...pens manually when you specify a different unconfigured physical drive to transition move the data from the revertible spare drive See the example on the following pages Example Following is an example to explain the Transition function 1 2 3 4 5 6 Spare Drive Array Drives ...

Page 610: ...mple above there is a four drive RAID 5 disk array and a global spare drive Physical drives 1 2 3 and 4 belong to the disk array Physical drive 5 remains unconfigured Physical drive 6 is a revertible spare drive 1 2 3 4 5 6 Rebuild to Spare Failed Drive ...

Page 611: ...and the array is rebuilt using physical drive 6 the revertible spare drive When the rebuild is complete the spare drive has replaced the failed drive In this example failed drive 3 was replaced by spare drive 6 The disk array now consists of physical drives 1 2 4 and 6 There is no spare drive at this moment Even if physical drive 5 is of adequate capacity it has not been designated as a spare ther...

Page 612: ... the Vess controller detects the new drive in slot 3 the controller Automatically transitions the data on drive 6 to drive 3 Returns drive 6 to spare status When the Automatic Transition is finished physical drives 1 2 3 and 4 belong to the disk array and physical drive 6 is a revertible spare drive The original configuration is restored 1 2 3 4 5 6 Spare Drive Array Drives ...

Page 613: ...ition function manually See Running a Transition on a Spare Drive on page 217 When the Manual Transition is finished physical drives 1 2 4 and 5 belong to the disk array and physical drive 6 is a revertible spare drive At this point you would replace the drive in slot 3 The new drive in slot 3 re mains unconfigured until you assign it to a disk array or as a spare 1 2 3 4 5 6 Spare Drive Array Dri...

Page 614: ...ontrollers in the subsystem Set the redundancy type to Active Active See Making Subsystem Settings on page 101 Enable LUN Affinity See Making Controller Settings on page 113 On subsystems with two RAID controllers when Cache Mirroring is disabled LUN Affinity is enabled automatically ALUA Vess supports Asymmetric Logical Unit Access ALUA on Linux OSes ALUA is a multhipathing tool It enables an ini...

Page 615: ...as it is written to a physical drive In order to tune the cache for best performance in different applications user adjustable settings are provided Cache settings are made on the RAID controller See Making Controller Settings on page 113 Read Cache Policy Read Cache The read cache is enabled but no pre fetch action Read Ahead The read cache and predictive pre fetch feature are enabled Read ahead ...

Page 616: ...itions occur The logical drive write policy is set to Write Back The Adaptive Writeback Cache feature is enabled The cache backup battery goes offline When the battery comes back online the write policy automatically changes back to Write Back Also see Viewing Battery Information on page 119 Forced Read Ahead Cache On the Vess subsystem you can set the logical drive read cache policy to Forced Rea...

Page 617: ...p battery is offline When all of the following conditions occur The logical drive write policy is set to Write Back The Adaptive Writeback Cache feature is enabled The cache backup battery goes offline See definition in Note below The write policy automatically changes to Write Thru When the battery comes back online the write policy automatically changes back to Write Back To enable the Adaptive ...

Page 618: ... you can elect to Park the read write heads Referred to as Power Saving Idle Time on Vess Reduce disk rotation speed Referred to as Power Saving Standby Time on Vess Spin down the disk stop rotation Referred to as Power Saving Stopped Time on Vess Power management must be Set on the RAID controller See Making Controller Settings on page 113 Enabled on each HDD See Making Disk Array Settings on pag...

Page 619: ...ercion also affects a replacement drive used in a disk array Normally when an physical drive fails the replacement drive must be the same capacity or larger However the capacity coercion feature permits the installation of a replacement drive that is slightly smaller within 1 gigabyte than the remaining working drive For example the remaining working drives can be 80 5 GB and the replacement drive...

Page 620: ... to best use them is beyond the scope of this document For more information contact the Internet Engineering Task Force at http www ietf org Basic iSCSI See the diagram below To set up the data connections on a Vess iSCSI subsystem 1 Add a new portal See Adding iSCSI Portals on page 236 Note which iSCSI port you chose for the portal 2 Assign the new portal to the target 3 Map the target to a LUN S...

Page 621: ...Setting up Microsoft iSCSI Initiator With the Vess Target 1 Target 2 Target 3 Logical Drive 1 Logical Drive 2 Logical Drive 3 Logical Drive 4 Portal 1 Portal 2 Portal 3 Portal 4 Ethernet Port 1 Ethernet Port 2 Ethernet Port 3 Ethernet Port 4 Exposes Exposes Exposes Exposes Accessed using Accessed using Accessed using Bound to Bound to To iSCSI HBA or switch To iSCSI HBA or switch To iSCSI HBA or s...

Page 622: ...or the portal 2 Add a new target 3 Assign the new portal with VLAN assocation to the target 4 Map the target to a LUN See Adding a LUN Map on page 223 5 Connect your iSCSI data cable to the iSCSI port you chose for the new portal See iSCSI Storage Area Network SAN on page 50 6 Add your iSCSI intiators to the Vess s initiator list See Adding an iSCSI Initiator on page 221 For information see Managi...

Page 623: ...uter Network switch To switch To switch To switch Bound to Bound to Building A VLAN 2 regular network VLAN 1 iSCSI data network Building B VLAN 2 regular network VLAN 1 iSCSI data network Ethernet Port 1 Ethernet Port 2 Ethernet Port 3 Ethernet Port 4 Portal 1 Portal 2 Portal 3 Portal 4 iSCSI VLAN map ...

Page 624: ...rs For more information see your iSCSI driver user documentation Hardware A hardware initiator uses dedicated hardware in combination with software running on it to implement iSCSI A common example is an iSCSI host bus adapter HBA card The iSCSI HBA is a 1 gigabit or 10 gigabit Ethernet network Interface card NIC that plugs into a PCI Express slot It looks like a SCSI device to the host PC or serv...

Page 625: ...i directional or local CHAP authenticates target to initiator and initiator to target Portal A portal is the logical point of connection between the Vess and the iSCSI network Portals use an IP address and a TCP port number to identify an IP storage resource Vess supports up to 32 iSCSI portals per iSCSI port Vess uses TCP port 3260 Vess supports both IPv4 and IPv6 addresses Portals on Vess suppor...

Page 626: ...overhead thereby increasing network throughput Trunk A trunk is an aggregation of two or more iSCSI ports on the same RAID controller Also known as a link aggregation This feature combines ports to increase bandwidth Trunks are identified by their Trunk IDs When you create a trunk you specify Controller ID RAID controller whose iSCSI ports you are using Master port Any available iSCSI port Slave p...

Page 627: ...CSI sessions between initiators and targets A uni directional or peer CHAP authenticates from the target Vess to the initiator host PC or server A bi directional or local CHAP authenticates target to initiator and initiator to target Ping Ping is a computer network administration utility that tests whether a device is accessable over the IP network Ping sends echo request packets to the target nod...

Page 628: ...kground Internet Protocols Vess supports the IPv4 and IPv6 protocols Protocol Addresses Example IPv4 32 bits 4 3 x 109 192 168 10 85 IPv6 128 bits 3 4 x 1038 2001 0000 0000 0000 0000 0000 e2a8 4337 Abbreviated 2001 0 0 0 0 0 e2a8 4337 ...

Page 629: ...r or Red on page 604 WebPAM PROe Reports a Problem on page 615 USB Support Reports a Problem on page 621 Enclosure Problems on page 622 RAID Controller Problems on page 626 Physical Drive Problems on page 631 Disk Array and Logical Drive Problems on page 632 Connection Problems on page 637 Power Cycling the Subsystem on page 642 Event Notification Response on page 643 ...

Page 630: ...sounds at other times to inform you that the Vess needs attention But the alarm does not specify the condition When the alarm sounds Check the front and back of Vess enclosure for red or amber LEDs If email notification is enabled check for new messages Check for yellow red X icons Check the event log See Viewing Runtime Events on page 171 and Viewing NVRAM Events on page 172 When a continuous ton...

Page 631: ... Click the Buzzer and click the Settings button 4 Uncheck the Enable Buzzer box 5 Click the Save button LEDs Display Amber or Red Vess R2000 LEDs are described in these sections LEDs on the Front of the Vess R2000 on page 605 Drive Carrier LEDs on page 607 LEDs on the Back of the Vess R2000 on page 608 Caution This action disables the buzzer for all events ...

Page 632: ...continuously Controller Activity LED flashes green when there is controller activity System Heartbeat LED blinks blue once a second and repeats the pattern Steady means the LED is on Blinking means a regular on off pattern Flashing means an intermittent and irregular on off pattern Dark means the LED is off See the table below Front right LED display of Vess R2600 Global RAID Status Power Global E...

Page 633: ...m WebPAM PROe causes the LEDs to blink on and off for one minute That action helps you find the physical component LED State Power Global Enclosure Status Global RAID Status Controller Activity System Heartbeat Dark No power No Controller in Slot Steady Green All devices normal All LDs are on line Steady Blue Normal No activity Blinking Blue Activity Normal Flashing Green Locating device Amber One...

Page 634: ... green when the physical drive is configured as a member of a disk array or as a spare When the physical drive is unconfigured the LED is dark Enclosure Front LEDs on drive carriers State Power Activity Drive Status Dark No drive in carrier Drive is unconfigured Steady Blue Drive is present Flashing Blue Activity on drive Steady green Drive is configured Blinking green Locator feature Amber Drive ...

Page 635: ...LEDs on the back of Vess R2000 These LEDs give the status of the field replaceable units RAID controller Power supply includes cooling fan Under normal conditions the controller status LED and battery status LED display green The dirty cache LED is dark Vess R2600i controller LEDs Controller Status Dirty Cache Controller Status Dirty Cache Vess R2600ti controller LEDs ...

Page 636: ... Lights green when connected flashes green when active Controller Status This displays the current operational status of the controller A steady unblinking green light indicates the controller is operational Dirty Cache Blinks amber if cache is dirty meaning that the controller memory cache contains data otherwise this is dark USB A steady green light indicates a valid USB connection this is dark ...

Page 637: ...ibre Channel port LED behavior 1G iSCSI Link Act and Speed Two LEDs are located above each port The left LED lights GREEN when connected flashes GREEN when there is activity on the port and remains dark no connection has been established The LED on the right of each port indicates connection speed GREEN is 100 Mbps AMBER is 1000 Mbps 10G iSCSI Vess R2600ti Link Act and Speed Two LEDs are located a...

Page 638: ...r not installed No power No power Steady Green Normal Normal Normal Blinking Green Locator feature Steady Amber Fan problem Flashing Amber Steady Red Failed or battery removed Failed Failure Flashing Red Power Supply BBU and Cooling Unit LEDs Power Status PSU 2 Power Status PSU 1 BBU Cooling Unit Fan Status ...

Page 639: ...acting Technical Support on page 665 The Dirty Cache LED flashes during input output operation If the LED shines amber and the power is off there is unsaved data in the cache Do NOT power down the Vess while this LED is on CLU Reports a Problem The CLU reports information passively that is you must determine which functions to check based on the sound of the Vess R2600 s audible alarm and any ambe...

Page 640: ...he up and down arrow keys to scroll through the log Viewing NVRAM Events This screen displays a list of and information about 63 most important events over multiple subsystem startups To display NVRAM events 1 From the Main Menu highlight Event Viewer and press Enter 2 Highlight NVRAM Events and press Enter The log of Runtime Events appears Events are added to the top of the list Each item include...

Page 641: ...nformation See below Disk Array ID 1 Physical Capacity 189 06GB OperationalStatus Degraded MaxContiguousCapacity 11 18GB FreeCapacity 179 68 GB ConfigurableCapacity 179 68GB SupportedRAIDLevels 0 5 10 1E Disk Array Alias DA1 MediaPatrol Enabled PDM Enabled Transport Rebuild Predictive Data Migration Transition Dedicated Spare Drives in the Array Physical Drives in the Array Logical Drives in the A...

Page 642: ...Oe Reports a Problem WebPAM PROe reports these conditions in the header and all four tabs Header The Header displays popup messages per your configuration Dashboard Tab Red X and Yellow icons identify components that need attention System Status ...

Page 643: ...or failure has occurred Critical Action is needed now and the implications of the condition are serious Major Action is needed now Minor Action is needed but the condition is not a serious at this time Warning User can decide whether or not action is required Information Information only no action is required Event Information ...

Page 644: ...eshooting Device Tab Front View showing the drive carrier icons Drive not configured Drive rebuilding Drive configured Drive offline Rear View with Show Internal Components option Battery failed Overheating Power supply offline ...

Page 645: ...618 Vess R2000 Series Product Manual Promise Technologies Physical Drive View physical drive shown dead or offline and marked with a red X icon Physical drive offline ...

Page 646: ...619 Product Manual Troubleshooting Storage Tab Disk Arrays Disk array offline Disk array rebuilding Logical Drives Logical drive rebuilding Logical drive offline ...

Page 647: ... needed now and the implications of the condition are serious Major Action is needed now Minor Action is needed but the condition is not a serious at this time Warning User can decide whether or not action is required Information Information only no action is required Also see these troubleshooting topics Event Notification Response on page 643 Enclosure Problems on page 622 Events icon ...

Page 648: ...Vess R2000 The controller status LED blinks green in half second intervals 2 Wait until the controller activity LED stops blinking green and displays steady green 3 Remove the USB flash device 4 Insert the USB flash device into a USB port on your PC 5 On the USB flash device open the OPAX_xxxxxx folder to obtain the re port and log Caution Verify that there is no firmware image file on the USB fla...

Page 649: ...page 624 Power Supplies on page 625 Batteries on page 625 Diagnosing an Enclosure Problem Check System Status on the Dashboard tab If a yellow or red X appears in the System Status box 1 Click the name link of the component with the red X icon The Components List of the Device tab displays 2 Mouse over Enclosure with the red X icon and click the View button ...

Page 650: ...plays the status of each component When a power supply fan fails you must replace the power supply See Replacing a Power Supply on page 539 If the system reports a fan malfunction contact Technical Support See Contacting Technical Support on page 665 immediately to schedule replacement of the suspect power supply as soon as possible Running the unit in this condition for more than three weeks may ...

Page 651: ...ve 35 C 95 F where the subsystem is operating Failed Cooling Unit To cool down an enclosure Correct any problems identified above Power it down and let it sit for an hour or longer If a Cooling Unit must be replaced do not remove the failed unit until a replacement unit is available A hole on the back of the enclosure created by a missing Cooling Unit affects air circulation which will cause contr...

Page 652: ...the subsystem is powered and booted again See Replacing a Power Supply on page 539 Power Fan Failure In the Vess R2600 subsystems the power supply fans are used for cooling the power supply When a power supply fan fails you must replace the power supply See Replacing a Power Supply on page 539 Batteries The Cooling Units in the Vess R2600 subsystem use a battery for backup power to protect data in...

Page 653: ...cur when one of the controllers goes into maintenance mode Maintenance Mode For Vess with two RAID controllers one of them enters maintenance mode in the event of A difference of some kind between the two controllers described below An internal controller failure When a controller enters maintenance mode it goes offline and it displays N A not accessible under Readiness Status You must find and co...

Page 654: ... of the RAID controllers See Replacing a RAID Controller Dual Controllers on page 544 3 Restart the Vess 4 After the Vess is fully booted view the controller information Viewing Controller Information on page 112 5 Observe and record the following information about the first controller SDRAM memory size Hardware version Firmware version 6 Shut down the Vess 7 Remove the first controller and instal...

Page 655: ...onnection then use the CLI see page 629 Serial Connection To clear maintenance mode using a serial connection 1 Change your terminal emulation program settings to match the following specifications Bits per second 115200 Data bits 8 Parity None Stop bits 1 Flow control none 2 Start your PC s terminal VT100 or ANSI emulation program 3 Press Enter once to launch the CLI The login screen appears The ...

Page 656: ...The IP address above is only an example 2300 is the default Telnet port for Vess The login screen appears The following steps show the default Administrator user name and pass word Use your own user name and password if you have changed these 2 At the Login prompt type administrator and press Enter 3 At the Password prompt type password and press Enter The CLI screen appears The prompt should disp...

Page 657: ... the cache that has not been saved to non volatile memory Such data is sometimes called dirty not to suggest it is corrupted in some way but because it has not been saved to a physical drive Dirty Cache LED Caution If there is unsaved data in the controller s cache the dirty cache LED shines amber During this time do NOT power down the Vess Wait until the LED goes dark ...

Page 658: ...adapter See Note 3 below A missing or defective SAS cable between the RAID subsystem and a JBOD expansion unit Drive Failed or Dead The physical drive cannot be repaired You must replace the failed drive See Note 4 below Note 1 Clear the error condition Then the physical drive is available See Clearing a Stale or a PFA Condition on page 186 Note 2 Identify the disk array to which the physical driv...

Page 659: ...ated on the disk array When one of the physical drives in a disk array fails The operational status of the disk array becomes Critical The operational status of the logical drives becomes Critical or Degraded The operational status of the physical drive becomes Dead or Offline WebPAM PROe reports these conditions in the following places Dashboard tab A yellow icon beside the disk arrays logical dr...

Page 660: ... drives are created on the disk array When a disk array and its logical drives go Offline the data stored in the logical drives is no longer accessible RAID 0 logical drives go Offline when ONE physical drive is removed or fails RAID 1 1E 5 10 and 50 logical drives go Offline when TWO physical drives are removed or fail RAID 6 and 60 logical drives go Offline when THREE physical drives are re move...

Page 661: ...0 Logical Drives If a logical drive based on a non fault tolerant disk array RAID 0 goes offline all of the data on the logical drive is lost To recreate your logical drive 1 Identify the failed physical drive See Locating a Physical Drive on page 184 2 Replace the failed drive See Installing Your Drives on page 36 3 If the disk array had more than one physical drive delete the disk array and re c...

Page 662: ...DISABLED you must replace the failed drive with an unconfigured physical drive then perform a Manual Rebuild See Rebuilding a Disk Array on page 195 Incomplete Array A more serious but far less common problem is an Incomplete Array An in complete array results from a physical drive that fails or becomes missing during RAID level migration Disk array transport Migration Normally if a physical drive...

Page 663: ...are present and that their drive carriers are properly installed into the enclosure See Installing Your Drives on page 36 If you choose to accept the incomplete array 1 Click OK in the incomplete array dialog box 2 Check the operational status of the logical drives in the array If the logical drives are Critical proceed with a rebuild If the logical drives are Offline contact Technical Support See...

Page 664: ...ndition and 3 You paid for them with the purchase of your subsystem Serial Connections Vess uses a serial connection for the command line interface CLI After you set the IP address you can access the CLI through a network connection also Normally users prefer WebPAM PROe because of its graphic user interface But the CLI can do the same jobs And it works when your network connection is down For Ves...

Page 665: ...er component with an IP address Vess ships from the factory IP addresses of 10 0 0 1 10 0 0 2 and 10 0 0 3 You must change these addresses to ones that work on your network You make the initial IP address setting using the CLI See Making a Serial Connection on page 298 and Setting up the Serial Connection on page 66 Management Port LEDs State Activity Connectivity Dark No activity 10BaseT Steady g...

Page 666: ...likely elsewhere in the loop or fabric If Vess does not see any initiators Check all of the Fibre Channel connections Verify that all nodes are properly connected and powered Verify that the fabric router or switch is properly connected powered For more information see Managing Fibre Channel Connections on page 226 SAS Connections Faulty SAS expansion connections are suspected when the link port c...

Page 667: ...nector To check for a bad controller or I O module SAS connector 1 With the subsystems online and I Os running access the CLI via serial or Telnet See Initial Connection on page 206 2 At the command prompt type the following command and press Enter administrator cli sasdiag a errorlog l expander e 1 i 1 3 At the command prompt type the following command and press Enter administrator cli sasdiag a ...

Page 668: ...nd start WebPAM PROe To access the new IP address 1 Start your PC s terminal VT100 or ANSI emulation program 2 Press Enter once to launch the CLI 3 At the Login prompt type administrator and press Enter 4 At the Password prompt type password and press Enter 5 Type net and press Enter administrator cli net CId Port Type IP Mask Gateway Link Virtual Mgmt 192 168 10 85 255 255 255 0 192 168 10 1 Up T...

Page 669: ...on is lost 2 Manually turn off the system power by pressing the power button of the RAID unit for over five seconds 3 Wait at least 10 seconds 4 Manually press the power button of the JBOD units 5 Manually press the power button of the RAID subsystem 6 Wait no less than two minutes 7 Do one of the following actions Open your browser and log into WebPAM PROe Re establish your Telnet or SSH connecti...

Page 670: ...age 660 Rebuild on page 661 Redundancy Check on page 661 Resource on page 662 SCSI on page 662 SEP on page 662 Spare Check on page 662 Spare Drives on page 662 SMART on page 663 Stripe Level Migration on page 663 Synchronization on page 664 Subsystem Vess on page 664 Transition on page 664 Unknown on page 664 Zoning on page 664 Event Notification Response When you choose Event Notification WebPAM ...

Page 671: ...ritethru to writeback No action is required Battery is charging in high temperature Monitor the condition Contact Tech Support if the problem persists Battery cannot function with the enclosure or with the attached battery board Wrong battery installed Contact Tech Support for assistance Logical drive writeback cache maybe enabled without battery support No action required Battery is fully charged...

Page 672: ... beat has skipped The controller s main scheduler has frozen Contact Tech Support if the condition persists Controller has entered maintenance mode since configured physical disk seen by partner controller is not seen here Verify that all SATA drives have an SAS to SATA adapter installed Controller has entered maintenance mode due to mismatch of physical disks types Check and correct SAS cabling a...

Page 673: ...ontroller types and amount of memory installed Correct or update as needed Controller set to Maintenance Mode because of firmware mismatch with partner controller Update this controller to the same firmware version as the partner controller Controller set to Maintenance Mode because Firmware is flashing in the partner controller Exit out of Maintenance mode after firmware flashing is complete Cont...

Page 674: ...eplace the physical drive Bring controller out of maintenance mode Controller was placed on reset during Fail Over processing No action is required Partner Controller was placed on reset during Fail Over processing Controller was reset as it was not able to join the running partner controller Verify that the controller is running If the condition persists replace the controller The controller has ...

Page 675: ...or is detected during Data Out phase Disk Array New disk array has been created No action is required Disk array has been deleted Disk array has been added Disk array has been removed Disk array settings have been changed Disk array is transport ready Remove physical drives in disk array and insert them into a different subsystem To cancel Transport Ready Status remove and reinsert the drives in t...

Page 676: ... message appears repeatedly contact Tech Support Drive interface controller has generated a data parity error Enclosure Enclosure temperature is above the threshold Check blowers and fans Enclosure temperature is above the warning threshold Check airflow around the Vess Check blowers and fans Enclosure temperature is above the critical threshold Enclosure temperature is within the normal range No ...

Page 677: ... down Fibre Channel controller settings have changed Firmware Update Firmware update is started No action is required Firmware update is complete Firmware update is fail Try the update again If this message repeats contact Tech Support Back end expander firmware upgrade is started No action is required Back end expander firmware upgrade is completed Back end expander firmware upgrade failed Try th...

Page 678: ...ess If this message appears repeatedly contact Tech Support Host interface controller has received an abort task command No action is required Host interface controller has received an abort task set command Host interface controller has received a clear ACA command If this message appears repeatedly contact Tech Support Host interface controller has received a clear task set command No action is ...

Page 679: ...down Check connections Host interface controller has encountered an unknown error If this message appears repeatedly contact Tech Support Host interface controller has encountered a system error Host interface controller has encountered a fatal error Restart the Vess If this message appears repeatedly contact Tech Support Host interface controller settings have changed No action is required Host i...

Page 680: ...gical drive s status Logical drive initialization marks the logical drive offline Replace the failed physical drive Delete and recreate the logical drive Logical drive initialization is aborted due to an internal error Reduce system load on the Vess Logical drive initialization is queued No action is required Quick logical drive initialization has started Quick logical drive initialization has com...

Page 681: ...ical drive has been placed online Possible data loss Check the state of the physical drives replace any bad drives Rebuild logical drive Logical drive has been set to critical Logical drive has been set to degrade Rebuild marks the logical drive synchronized upon rebuild completion No action is required Logical drive settings has been changed through a user command One of the error tables of a log...

Page 682: ...Online Capacity Expansion Online capacity expansion has started No action is required Online capacity expansion has completed Online capacity expansion has paused Resume OCE when ready Online capacity expansion has resumed No action is required Online capacity expansion has stopped If this action was not intentional check the logical drive s status Online capacity expansion has encountered a physi...

Page 683: ...gress PDM is completed PDM is paused Resume PDM when ready PDM is resumed No action is required PDM is stopped If this action was not intentional check the disk array s status PDM is switched to rebuild Replace the dead physical drive or reinstall the missing drive PDM is stopped internally The destination drive was removed or used for a rebuild ...

Page 684: ...rive Physical disk ECC error is detected Replace the physical drive Physical disk CRC error is detected Bad sector is found on physical disk If this message appears repeatedly replace the physical drive Error is detected in remap sectors Command times out on physical drive Physical disk negotiation speed is decreased Previously configured disk is no longer found Insert the physical drive back into...

Page 685: ...mand Physical disk is marked as DEAD due to PFA condition Physical disk is marked as DEAD due to forced offline state Physical disk seen by partner controller not seen here Check and correct SAS connections Verify that SAS to SATA adapters are installed on all SATA drives Single ported physical disk seen by Partner controller not seen here Install an SAS to SATA adapter on the SATA drive Physical ...

Page 686: ...3 3V power is out of the threshold range PSU 12V 5V 3 3V power is within the normal range No action is required PSU is critical This may cause instability of the system Check the power to the PSU Verify that the correct PSU is installed PSU Fans PSU fan or blower has turned on No action is required PSU fan or blower has turned off PSU fan or blower speed is increased PSU fan or blower speed is dec...

Page 687: ... migration has encountered a physical disk error Check the disk drive check table after migration and replace disk drive as needed RAID level migration is aborted due to an internal error Reduce system load on the Vess RAID level migration is queued No action is required Migration has detected stale NV Watermark Wait to see if the watermark clears Migration has cleared stale NV Watermark No action...

Page 688: ...drive of adequate capacity Redundancy Check Redundancy Check is started No action is required Redundancy Check is completed Redundancy Check is paused Resume Redundancy Check when ready Redundancy Check is resumed No action is required Redundancy Check is stopped Redundancy Check is aborted due to internal error Reduce system load on the Vess Redundancy Check encountered inconsistent block s Check...

Page 689: ... access failure f this message appears repeatedly contact Tech Support SEP I2C device access recovered from failure Spare Check Spare check started on the given spare drive No action is required Spare check completed successfully on the given spare drive Spare Drives Physical disk assigned as global spare No action is required Physical disk is no longer assigned as global spare Global Spare has be...

Page 690: ...Stripe Level migration is paused Resume SLM when ready Stripe Level migration is resumed No action is required Stripe Level migration is stopped If this action was not intentional check the logical drive s status Stripe Level migration has encountered a physical disk error Check the physical drive check table after OCE is finished Stripe Level migration is aborted due to an internal error Reduce s...

Page 691: ...ystem is set to Critical mode Check controller operation System is set to Non Redundant mode If your system has two controllers check controller operation Transition Transition is started No action is required Transition is completed Transition is paused Resume transition when ready Transition is resumed No action is required Transition is stopped If this action was not intentional check the disk ...

Page 692: ...ce and support PROMISE E Support https support promise com PROMISE web site http www promise com When you contact us please have the following information available Product model and serial number BIOS firmware and driver version numbers A description of the problem situation System configuration information including motherboard and CPU type hard drive models SAS SATA ATA ATAPI drives devices and...

Page 693: ...5692 EG Son The Netherlands Technical Support E Support https support promise com Web site http www promise com Austria Technical Support E Support https support promise com Web site http www promise com France Technical Support E Support https support promise com Web site http www promise com Germany Europaplatz 9 44269 Dortmund Germany Technical Support E Support https support promise com Web si...

Page 694: ...www promise com Luxembourg Technical Support E Support https support promise com Web site http www promise com United Kingdom Technical Support E Support https support promise com Web site http www promise com Taiwan Technical Support E Support https support promise com Web site http www promise com China Room 1108 West Wing Shi Chuang Plaza 22 Information Road Shangdi IT Park Haidian District Bei...

Page 695: ...romise com Web site http www promise com Singapore Technical Support E Support https support promise com Web site http www promise com Japan 3F Mura Matsu Bldg 3 8 5 Hongo Bunkyo ku Tokyo 113 0033 Japan Technical Support E Support https support promise com Web site http www promise com 668 Vess R2000 Series Product Manual Promise Technologies ...

Page 696: ...s only to products which are new and in cartons on the date of purchase b is not transferable c is valid only when accompanied by a copy of the original purchase invoice d Is not valid on spare parts This warranty shall not apply to defects resulting from a improper or inadequate maintenance or unauthorized modification s performed by the end user b operation outside the environmental specificatio...

Page 697: ...vary the terms of this limited warranty PROMISE s sole responsibility with respect to any product is to do one of the following a replace the product with a conforming unit of the same or superior product b repair the product PROMISE shall not be liable for the cost of procuring substitute goods services lost profits unrealized savings equipment damage costs of recovering reprogramming or reproduc...

Page 698: ...dress Daytime phone number Description of the problem Copy of the original purchase invoice The technician helps you determine whether the product requires repair If the product needs repair the technician issues an RMA Return Merchandise Authorization number Important Obtain an RMA number from Technical Support before you return the product and write the RMA number on the label The RMA number is ...

Page 699: ...overed under the Limited Warranty When repairing returned product s PROMISE may replace defective parts with new or reconditioned parts or replace the entire unit with a new or reconditioned unit In the event of a replacement the replacement unit is under warranty for the remainder of the original warranty term from purchase date or 30 days whichever is longer PROMISE pays for standard return ship...

Page 700: ...IB files see the instructions that came with your MIB browser Adding a Second RAID Controller If your Vess R2000 subsystem shipped with one RAID controller you can add a second RAID controller The second controller must have The same firmware version as the currently installed controller The same amount of SDRAM as the currently installed controller To obtain information for the currently installe...

Page 701: ... Carefully slide the new RAID controller into the slot until the handle locks in place 4 Attach your data and management cables to the new controller as needed See Making Management and Data Connections on page 38 5 Power up the subsystem and launch WebPAM PROe 6 In WebPAM PROe click the Dashboard tab and look under System Status If the new controller has a green check icon the installation is com...

Page 702: ...the firmware versions match contact PROMISE Technical Support for help installing the correct memory into the RAID controller New Settings for Dual Controllers With the second controller successfully installed make the following settings Redundancy Type Set to Active Active or Active Standby See Making Subsystem Settings on page 101 LUN Affinity If you choose Active Active redundancy See Making Co...

Page 703: ...must install a SAS to SATA adapter on each of the SATA drives Without the SAS to SATA adapter SATA drives display a red X icon and Not Usable status Obtain SAS to SATA adapters from PROMISE Technology at http www promise com SAS drives do not require adapters Also see Installing Physical Drives on page 34 and Contacting Technical Support on page 665 ...

Page 705: ...2F No 30 Industry E Rd IX Science Based Industrial Park Hsinchu 30075 Taiwan R O C Tel 886 3 5782 395 Fax 886 3 5782 390 www promise com 2014 PromiseTechnology Inc Version 2 00 ...

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