Vess R2000 SERIES, Product Manual

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Vess R2000 Series Product Manual Promise Technologies
c
hecking
c
OMPOnent
i
nstAllAtiOn
To check a component’s installation, remove the component, then reinstall the component in its original location.
In most cases, this action fixes a bad connection and allows Vess to detect the component. If this action does not
correct the problem, replace the unit.
On Vess R2000 systems with dual controllers, when one controller’s Status LED is amber and the other controller’s
Status LED is flashing red, it means that the controller with the flashing red LED has entered maintenance mode.
See “RAID Controller Problems” on page 626.
If the Controller Status LED continues to display amber after startup, contact PROMISE Technical Support. See
“Contacting Technical Support” on page 665.
The Dirty Cache LED flashes during input/output operation. If the LED shines amber and the power is off, there
is unsaved data in the cache. Do NOT power down the Vess while this LED is on.
Clu r
eports a
p
robleM
The CLU reports information passively, that is you must determine which functions to check based on the sound
of the Vess R2600’s audible alarm and any amber or red LEDs. SeeVess R2600 is Beeping5 and LEDs Display
Amber or Red7 for more information.
Check the event logs first. Then check the reported component.
Event Severity Levels
Level
Description
Fatal Non-recoverable error or failure has occurred.
Critical Action is needed now and the implications of the condition are serious.
Major Action is needed now.
Minor Action is needed but the condition is not a serious at this time.
Warning
User can decide whether or not action is required.
Information Information only, no action is required.