Wave Phone Account Management
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Basic Operation
Wave Phone User Guide
To manage your greetings
1.
Log into your account.
2.
Press 4 to access Greetings and hear the currently active greeting.
From the Greetings Menu:
•
Press 1 to
replay
the current greeting.
•
Press 2 to
skip
to the next greeting (if you have more than one greeting recorded).
•
Press 3 to make the current greeting active (if you have more than one greeting
recorded).
•
Press 4 to
re-record
an existing greeting, then press # to complete and save it.
•
Press 6 to
record/add a new
greeting, then press # to complete and save it.
•
Press 7 to
delete the current
greeting.
•
Press to * return to the previous menu.
Setting Status Commands
Status commands allow others to know when you are available and when you are not (and why).
When another user in the Wave phone system calls your phone, the status command you have
set will appear on their phone display.
To set status commands
1.
Log into your account.
2.
Press 6 to access Account Preferences.
3.
Press 1 to access Status Commands and hear the currently set status.
4.
Use the following Status options as needed.
From the Status Commands menu:
•
Press 1 to set your status to
Available
.
•
Press 2 to set your status to
Do Not Disturb.
•
Press 3 to set your status to
In a Meeting.
•
Press 4 to set your status to
Out of the Office.
•
Press 5 to set your status to
On Vacation.
If you are a member of a call center queue:
•
Press 6 to set your status to
Available (Queue only).
•
Press 7 to set your status to
Available (non-Queue).
•
Press 8 to set your status to
On Break.
