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VCON MediaConnect 9000 Series, Installation & Setup Manual

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VCON MediaConnect 9000 Series Installation & Setup Manual Download Page 18

Chapter 1 Welcome to Group Videoconferencing

1-8

VCON MediaConnect 9000 Installation & Setup Guide

Cart (only with MediaConnect 9000Pro)

The MediaConnect 9000Pro includes an elegant mobile wooden cabinet that is 
specially designed to house the system components. The SVGA monitor sits on top 
of the cart, and two shelves are provided for the computer and other accessories.

MediaConnect 9000Pro Rollabout System on a Cart

Summary of Contents for MediaConnect 9000 Series

Page 1: ...Group Videoconferencing Systems MediaConnect 9000 Series Rollabout and Compact Systems Installation Setup Guide DOC01090 Rev 5 0 01 03...

Page 2: ...rosoft Corporation All other trademarks are the trademarks of their respective companies Modifications The FCC requires the user to be notified that any changes or modifications made to this system th...

Page 3: ...nnecting a device from the computer To help prevent electric shock plug the computer s and accessories power cables into properly grounded power sources These cables are equipped with three prong plug...

Page 4: ...is expected in the area ISDN Connections Safety Guidelines Make sure the ISDN lines are disconnected before unplugging the AC mains power cord or while the computer s cover is open Before connecting...

Page 5: ...representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to...

Page 6: ...rdonn es par un repr sentant d sign par le fournisseur L entreprise de t l communications peut demander l utilisateur de d brancher un appareil la suite de r parations ou de modifications effectu es p...

Page 7: ...00 Procedures for connecting the standard equipment and accessories to the MediaConnect 9000 system Chapter 3 Connecting Optional Accessories Procedures for connecting optional accessories and periphe...

Page 8: ...o that you can enjoy its many features If a situation occurs that is not covered by the supplied documentation please request help from our Technical Support channels 1 Contact your local VCON distrib...

Page 9: ...Pro 1 8 Optional Accessories Supplied by VCON 1 9 2 Connecting the MediaConnect 9000 2 1 2 1 Package Contents 2 1 2 2 Connecting Your Equipment 2 3 Connecting the Wireless Keyboard 2 5 Connecting the...

Page 10: ...Stand alone or Registered with Another Gatekeeper 5 2 6 Upgrading the MediaConnect 9000 Software 6 1 6 1 Uninstalling Previous Software Versions 6 1 6 2 Installing the MediaConnect 9000 Application 6...

Page 11: ...n your region MediaConnect 9000 models meet technical requirements prescribed in the H 323 and H 320 ITU T standards for networking H 323 is the worldwide accepted standard for transmitting video audi...

Page 12: ...on which local and remote video the MediaConnect application screen and shared data applications are displayed Dual Monitor This configuration contains one large SVGA monitor and one TV monitor The S...

Page 13: ...unit with installed videoconferencing board Pan Tilt Zoom PTZ camera Infrared wireless keyboard and receiver Remote control unit Tabletop microphone SVGA monitor only with MediaConnect 9000Pro Cart on...

Page 14: ...he videoconferencing board software for operating the videoconferencing system and various connectors located on the rear panel for connecting the other components and accessories The computer s opera...

Page 15: ...hrough the system software You can pan tilt and zoom the camera in a wide range of directions during videoconferences The camera has a zoom ratio of 10 1 Up to six pre set positions can be set for ins...

Page 16: ...ide remote control of the MediaConnect 9000 system They work in conjunction with an infrared receiver which must be located close to or on the SVGA monitor When you use the keyboard or remote control...

Page 17: ...r the microphone Voices may be heard clearly and extraneous noises like paper shuffling are minimized The microphone is equipped with a 20 foot 6 1 m cable which provides greater flexibility for place...

Page 18: ...with MediaConnect 9000Pro The MediaConnect 9000Pro includes an elegant mobile wooden cabinet that is specially designed to house the system components The SVGA monitor sits on top of the cart and two...

Page 19: ...s streamlined structure contains four high quality microphones and advanced technology for intelligent tracking VCON VoiceFinder and Camera Unit Document camera or Second PTZ camera Increases the vide...

Page 20: ......

Page 21: ...cluded in accordance with the supplied product If any of the items according to your Customer Order are missing or damaged contact your VCON distributor immediately MediaConnect 9000 Components Compon...

Page 22: ...Audio cables stereo stereo stereo dual RCA Audio cable dual RCA dual RCA MediaConnect 9000 CD ROM Rescue CD ROM including operating system 29 SVGA Monitor SVGA cable Rollabout cabinet keys MediaConnec...

Page 23: ...omputer unit MediaConnect 9000 Computer Unit Model 3 CAUTION For all components and accessories make sure that the power is turned off and the item is disconnected from its power supply before making...

Page 24: ...ms are connected to specific connectors on the VCON videoconferencing card Model 3 Connections to Videoconferencing Card ISDN 1 ISDN 2 ISDN 3 Microphone Audio OUT Speakers S Video OUT TV Dual Monitor...

Page 25: ...s rear panel Place the Wireless Keyboard on your conference table preferably at an operating distance of no more than 6 meters away from the keyboard receiver Connecting the SVGA Monitor To connect t...

Page 26: ...rts S Video mini DIN connector or Composite RCA connect the supplied TV cable between the applicable ports If the TV monitor uses CAUTION Make sure that the computer and the TV monitor are turned off...

Page 27: ...uration one TV monitor must be connected to the S Video connector mini DIN and the other TV monitor must be connected to the Composite RCA connector To connect two TV monitors to the MediaConnect 9000...

Page 28: ...2 Connect the camera control cable between the camera s VISCA IN connector on the camera and the COM1 serial port on the rear panel of the MediaConnect 9000 computer unit see the figure on page 2 3 3...

Page 29: ...Chapter 2 Connecting the MediaConnect 9000 VCON MediaConnect 9000 Installation Setup Guide 2 9 Main PTZ Camera Rear Panel and Connections...

Page 30: ...om a meeting participant The center of a conference table is the ideal location for the microphone To connect the tabletop microphone 1 Connect the microphone s 3 5mm jack to the MIC connector on the...

Page 31: ...9000 system s audio output to the SVGA monitor 1 Connect one of the supplied audio cables between the IN connector of the sound card and the videoconferencing card s SPKRS connector 2 Connect the sec...

Page 32: ...t on board directly onto the motherboard of the computer The computer provides a standard RJ 45 interface for 10 Base T and 100 Base T networks To connect the MediaConnect 9000 system to your LAN Conn...

Page 33: ...SDN lines 4 B channels providing 256 Kbps connectivity Connect one ISDN cable to the ISDN 1 connector and the second ISDN cable to the ISDN 2 connector on the videoconferencing card and the outlet to...

Page 34: ...the local power line To connect the MediaConnect 9000 to a power supply 1 Below the power socket on the rear panel of the unit change the voltage setting to 115 Vac or 230 Vac if necessary 115 230 Vol...

Page 35: ...iaConnect 9000 system is compatible with various optional accessories and peripheral devices that add features and convenience to your conferencing This appendix explains how to connect these devices...

Page 36: ...yellow jacks between the VIDEO OUT connector of the VCR and the VCR VID IN yellow connector of the videoconferencing card 2 Connect the VCR cable with the usually white jacks between the AUDIO OUT co...

Page 37: ...encing board s panel for recording 1 Connect the yellow jack cable between the VIDEO IN connector of the VCR and the VCR VID OUT yellow connector of the videoconferencing card 2 Connect the VCR cable...

Page 38: ...VIDEO connector of the camera and the CAMERA yellow connector of the videoconferencing card 2 Verify that the camera is connected to a power supply For specific instructions on installing and operatin...

Page 39: ...hin your organization run the MXM Enable utility that s included with the system To enable MXM management 1 In the Windows Desktop click Start and then Run 2 Browse to the VCON MediaConnect 9000 folde...

Page 40: ......

Page 41: ...a Xchange Manager MXM you have to log in when you start your system You can make this login process automatic During the MediaConnect 9000 startup the MXM Login dialog box appears To log in to an MXM...

Page 42: ...in is granted contact your system administrator and wait to receive permission After login is granted the MediaConnect 9000 application opens 5 2 Stand alone or Registered with Another Gatekeeper If y...

Page 43: ...iles However the program provides the options of saving setup information and the existing address book entries which may shorten the process of setting up MediaConnect 9000 To delete the previous VCO...

Page 44: ...on the Installation Complete dialog box appears Click Finish to close the Installation program and restart the computer 4 After the computer restarts MediaConnect 9000 runs automatically The first tim...

Page 45: ...ns in the Configuration Wizard The Configuration Wizard guides you through the required stages and requests the relevant information for normal operation of MediaConnect 9000 In addition you may chang...

Page 46: ...me Company name and E mail address In the Dialing Information section click the Country that you are in type your area code and type the appropriate digits for dialing an outside line External a Long...

Page 47: ...tion Dialog Box Click Next to continue If you selected None the LAN dialog box appears Proceed directly to step 7 If you selected On Board ISDN the Switch Type dialog box appears Continue to the next...

Page 48: ...g to your ISDN carrier click a different switch type In certain areas of the United States the main ISDN network is Restricted data rate of 56K If the computer is connected to a Restricted network sel...

Page 49: ...N phone lines you will be using Click the number of ISDN lines the system uses The number of available lines depends on the number of BRIs Basic Rate Interface on the videoconferencing card Each BRI s...

Page 50: ...your local telephone company in defining the level of service to provide If necessary obtain this information from your ISDN carrier SPID Numbers Configuration Enter SPID Numbers information as follow...

Page 51: ...mber The user s unique logical number E 164 string as defined by your network s system administrator The User Number must consist of digits only Gatekeeper Address The IP address of the H 323 Gatekeep...

Page 52: ...ble Lip Synchronization Mechanization Select this option to enable adjustment of the video and the audio if they are not synchronized Automatic Buffering Control Select this option to enable the syste...

Page 53: ...located on Internet Location Servers ILS By default MediaConnect 9000 enables you to register in the same ILS as other VCON videoconferencing users ils vcon co il Online Directories Dialog Box Enter...

Page 54: ...m Camera Configuration Dialog Box Enter information as follows Camera Selection In the Select your Pan Tilt Zoom camera type list select the manufacturer and or model of the PTZ camera In the Select t...

Page 55: ...more than one phone number per ISDN line This enables you to connect several phones faxes modems and or other devices to their own individual phone numbers over a single ISDN line MSN Configuration E...

Page 56: ...such a case an additional series of numbers and or letters is added to the end of its phone number Sub Addressing Dialog Box If the computer has a sub address enter information as follows Click Next...

Page 57: ...pecific dialog box and make the appropriate changes When you are finished click Next as many times as necessary to return to the Confirmation dialog box and check your settings again 13 To save the se...

Page 58: ...ettings through the System Properties dialog boxes To access the Advanced Settings from the MediaConnect 9000 Properties Dialog Box 2 Click Advanced Settings The Advanced Settings Login dialog box app...

Page 59: ...way to access the configuration information that you entered in the Configuration Wizard User Information Click the User Data icon LAN Click the Communication icon Online Directories Non MXM managed a...

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Page 61: ...r and request assistance from its technical support department or Send an e mail message fully describing the condition plus your system s configuration to techsup vcon co il Connection Problems Solut...

Page 62: ...etween them 2 Check that the receiver is connected correctly and that the receiver LEDs are ON 3 Optimal distance for using the keyboard is 6 meters 19 5 feet Use of the keyboard over a long period of...

Page 63: ...t is set as unit number 1 CAMERA NO switch on rear of camera unit 5 Verify that the camera control cable is connected between the VISCA IN connector on the camera and the COM1 serial port on the rear...

Page 64: ...ntact your local VCON distributor for further instructions The local Video Image is the VCON logo 1 If you have only the SVGA monitor verify that you have chosen the Single Monitor Mode from the Video...

Page 65: ...monitor are correct 4 Verify that the remote participant has not muted audio transmission from the remote side 5 If you started the videoconference then disconnect and redial to verify whether the pr...

Page 66: ...hone to the computer is correct 4 Instruct the remote participant to examine the remote system as indicated in the previous section for received audio 5 Connect your system in a loopback dial the seco...

Page 67: ...tart or receive a LAN call the connection fails 1 Verify that the LAN cable is connected and not loose 2 Verify that the TCP IP settings Windows Control Panel Network Configuration tab are correct Whe...

Page 68: ......

Page 69: ...t 9000 includes a remote control unit for controlling the cameras dialing and additional functions To use it point it at the keyboard receiver from a distance of up to 6 meters see Wireless Keyboard R...

Page 70: ...To move to a preset position press its number 1 Close open dialog box 2 In Manual Dialer delete the previous character Switch between local and remote camera control Press to zoom in and to zoom out P...

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