RF POWER SUPPLY and MATCHINGBOX
Introduction
v
No charge repair provisions
1.
This system has been shipped after undergoing an extensive in-house inspection. However, in the event a
failure occurs that ULVAC Inc. is responsible for, such as a manufacturing defect or accident during
shipment, please inquire with the ULVAC Inc. The system will be repaired or replaced at no charge.
2.
Subject to warranty
1)
RF generator
2)
Matching box
3.
Warranty period
1)
Domestic transaction: 1.5 year from date of shipment from ULVAC.
2)
Direct export transaction: 1.5 year from receiving B/L.
4.
Warranty range
1)
A system damaged by problems during shipping at time of delivery. However, for direct export transactions,
pursuant to the warranty range stipulated in the latest Incoterms.
2)
A system that does not meet basic specifications even though it is used within the usage conditions, such as
the usage temperature range and usage power supply.
5.
Response method
1)
For domestic transactions
1.
ULVAC will send a replacement system, or you will return the system to ULVAC or the nearest ULVAC
service center where it will be repaired.
2.
If an on-site response is required, consult separately with ULVAC, Inc.
2)
For direct export transactions
1.
ULVAC will send a replacement system, or you will return the system to ULVAC or the nearest ULVAC
service center where it will be repaired. Return shipping expenses are borne by the customer.
6.
Warranty disclaimer
1)
A system that has exceeded the warranty period.
2)
Malfunction or failure caused by natural disasters like fire, wind and flood damage, earthquakes, lightning,
and others, or disasters from force majeure events such as war.
3)
Malfunction or failure caused by inattention during handling or mistaken usage.
4)
A system modified, disassembled, or repaired without ULVAC's approval.
5)
Malfunction or failure from abnormal environments (strong magnetic fields, radiation environments, high
temperatures, high humidity, flammable gas atmospheres, corrosive gas atmospheres, dust).
6)
Malfunction or failure from electronic noise.
7)
Secondary damage that has occurred from a system defect, process patents, and/or products manufactured
by your company using this system.
8)
When a defect is judged by ULVAC technicians to have occurred because usage did not meet the system's
usage conditions.
9)
Consumables (consumable parts are listed in “7. Maintenance”).
10)
When malfunction or damage occurs from mishandling in transport/moving after delivery.
11)
When replacement is necessary because of the lifespan of used parts.
12)
When parts cannot be procured because their production has ended.
13)
When lighting surges occur or when applying voltage outside the input fluctuation range (including
applying spike voltage/during momentary power losses).
7.
Others
1)
When an individual contract or memorandum related to specifications exists separately from this document,
the warranty conforms to that content.
2)
For questions or consultations about the system, first check the model and manufacturing numbers, then
contact the ULVAC Inc.
3)
The content of this document is subject to change without prior notice.
4)
Unless otherwise indicated, parts replaced during repair are the property of ULVAC, Inc.
※
Note that the lending of replacement equipment during the repair period and dispatch repair will incur
separate expenses.
※
For on-site dispatch repairs, the actual expenses billed are the expenses related to the trip (travel expenses).
