Ulvac DIS-90, Instruction Manual

Page: 31 / 32

-30-
9. Warranty and After-sales service
9.1 Warranty
The warranty period of the scroll dry vacuum pump shall be one year from the date of delivery
to a place designated by the customer or 8,000-hour operation whichever comes faster. ULVAC
KIKO warrants that any part of the product excluding the consumables that proves to be
defective within the warranty period even though the scroll dry vacuum pump is properly
operated according to this instruction manual will be repaired or replaced, free of charge.
However, this warranty shall not cover any of the following malfunctions.
① Problem caused by not following to “For safe operation” in the operation manual.
② Malfunction or damage caused by operation or repairing other than the descriptions in
the operation manual.
③Malfunction or damage caused by any other product than the scroll dry vacuum pump.
④Malfunction or damage caused by disassembling, remodeling or repairing the scroll dry
vacuum pump by an unauthorized person.
⑤ Malfunction or damage caused by disasters.
⑥ Replacement of consumables.
This warranty shall be limited to the scroll dry vacuum pump. Therefore, any damage to the
other products caused by a malfunction of this vacuum pump shall not be covered by the
warranty. This warranty is valid only in Japan.
9.2 After-sales and service
Periodical inspection is recommended to use the scroll dry vacuum pump safely and
efficiently. After the warranty period (one year or 8,000-hour operation), any inspection
or the scroll dry vacuum pump requires a charge. In addition, malfunctions specified in the
above preconditions require a charge for repair or trouble shooting even if the warranty
period is not expired. When requesting repair, make a copy of the operating conditions check
sheet on the next page and complete it. Then attach the complete sheet to the vacuum pump
and send it to the service representative. However, please note that ULVAC KIKO cannot repair
or inspect the vacuum pump if any gas prohibited in this manual or any gas that gives an
adverse effect to the service person was sucked in the vacuum pump. The scroll dry vacuum
pump is accurately and strictly manufactured. Contact the sales or service representative
if the vacuum pump does not operate normally. Never attempt to repair it by yourself.
For any trouble of the system in which the scroll dry vacuum pump is installed, contact
the manufacturer of the system for repair.