Ultratec SUPERPRINT 4425 Using Manual Download Page 75 | Manualshive

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C A R E & R E PA I R • 7 3

Ordinary care of your Superprint 4425 requires changing the printer
paper when the paper runs out and replacing the batteries when they no
longer hold a full charge. If you have any other problems, you may be
able to solve them by reading the troubleshooting section.

Besides the printer paper and battery compartments, the Superprint 4425
and LVD have no other user-serviceable parts. Any repair work should be
done by a qualified service person. If you try to repair the units yourself,
you may damage the Superprint 4425 or the LVD and you will void your
warranty. The repair section explains how to get help.

Replacing the printer paper

p. 74

About the batteries

p. 75

Replacing the batteries

p. 76

Troubleshooting

p. 77

Repair

p. 80

CARE & REPAIR

CHAPTER

8

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Summary of Contents for SUPERPRINT 4425

Page 1: ...USINGYOUR SUPERPRINT 4425 LARGE VISUAL DISPLAY LVD 305 003603...

Page 2: ...coupler that could send and receive teletypewriter signals over the telephone lines His invention the Weitbrecht Modem enabled people who are deaf to use the telephone for the first time While modern...

Page 3: ...2 Calling p 23 Making a call in direct connect 24 Dialing tips 25 Using the hangup key 26 Answering a call in direct connect 27 Acoustic calling and answering 28 About Turbo Code 29 Turning Turbo Cod...

Page 4: ...ting or clearing a memo 54 Printing memos 55 Saving a conversation as a memo 56 Chapter 6 Directory p 57 Saving a telephone number 58 Editing or clearing a telephone number 60 Printing directory numbe...

Page 5: ...ASCII seek time 71 Turning off the auto answer relay voice announcer 71 Chapter 8 Care repair p 73 Replacing the printer paper 74 About the batteries 75 Replacing the batteries 76 Troubleshooting 77 R...

Page 6: ...t 4425 or the LVD 6 The Superprint 4425 and the LVD should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home co...

Page 7: ...exhibits a distinct change in performance 12 Do not use the telephone to report a gas leak in the vicinity of the leak 13 Ultratec recommends plugging your Superprint 4425 and LVD into a surge protect...

Page 8: ...that make calling quick and easy are the following Normal bold or wide print sizes Auto answer answers calls while you are gone and plays back messages when you return or when you call from another T...

Page 9: ...Overview INTRODUCTION 7...

Page 10: ...8 INTRODUCTION...

Page 11: ...only be used with the AC adapter The best way to use the Superprint 4425 is to plug in a telephone line This is called direct connect But if you cannot plug in a telephone line you can also make and...

Page 12: ...ou will damage the LVD If you plug the LVD adapter into the Superprint 4425 you will damage the Superprint 4425 Do not plug the Superprint 4425 into any line other than a standard analog telephone lin...

Page 13: ...either telephone jack on the Superprint 4425 4 Plug the other end of the telephone line into a tele phone wall outlet 5 Plug the Superprint 4425 AC adapter cord into the jack on the back of the Super...

Page 14: ...p your Superprint 4425 You can use the Superprint 4425 at the same time Fully charged batteries will provide 45 to 60 minutes of normal use For more information on using battery power see About the ba...

Page 15: ...n you hold it down and press a function key Most of the function keys are on the top row of the Superprint 4425 See Superprint 4425 function keys on pages 16 18 for a complete list You must hold down...

Page 16: ...options key hold down the key and press the key 2 Press the key until you see the LVD option on the display 3 Press the to change the setting to ON 4 Press the key when you finish The LVD setting sta...

Page 17: ...u press the time key Setting the clock You must set the clock after you plug in the Superprint 4425 to display and print the correct date and time Follow these steps to set the clock 1 Press the optio...

Page 18: ...o answer and the options function can be used to change the print size All functions begin hangs up the tele phone line page 26 2 Ctrl turns the printer on and off page 20 3 Ctrl Hold down this key be...

Page 19: ...ind more information about each function Ctrl SETUP 17 clears all or part of memory page 32 8 Ctrl changes settings page 63 9 Ctrl changes codes page 81 0 Ctrl turns on auto answer page 41 Ctrl saves...

Page 20: ...Announcer Turns on the TTY Announcer p 35 Interrupt Interrupts the other person p 29 Time Displays prints the date and time p 15 Auto busy Redials a busy number up p 38 redial to 30 times Wait for Fl...

Page 21: ...ID on the display every time the Superprint 4425 sends out tones Auto ID will also begin sending tones whenever no one types for a few minutes during a conversation It continues until someone starts t...

Page 22: ...her person types in uppercase CAPITAL letters You can change this setting so that everything is printed in uppercase letters by following these steps 1 Press the options key The display says PRINT UP...

Page 23: ...on the display 3 Press the to change the setting to OFF 4 Press the key to save the new setting and leave options About the built in help feature Hold down the key and press the key for short descript...

Page 24: ...22 SETUP...

Page 25: ...to interrupt the other person while he or she is typing Making a call in direct connect p 24 Dialing tips p 25 Using the hangup key p 26 Answering a call in direct connect p 27 Acoustic calling and an...

Page 26: ...y hold down the key and press the key 3 Type the telephone number you are calling Use the key to correct mistakes Press the key to dial the number 4 When you see an answer on the Superprint 4425 displ...

Page 27: ...rprint 4425 in an office The exact method of dialing will depend on your local telephone system Dialing a TTY call should be the same as dialing a voice call Use a comma to put in a one second pause F...

Page 28: ...u have a telephone connected to the telephone line along with your Superprint 4425 you can use the telephone to dial by following these steps 1 Dial the number on the telephone 2 Turn on the Superprin...

Page 29: ...ALLING 27 1 The ring flasher flashes when the telephone rings 2 Turn on the Superprint 4425 and the LVD You will see RING on the display 3 Type a greeting and wait for an answer 4 Turn off the Superpr...

Page 30: ...ord is on the left side 2 Turn on the Superprint 4425 and the LVD If you are answering a call type a greeting If you are making a call go on to Step 3 3 Dial the number on the telephone 4 When you see...

Page 31: ...the line This is yet another example of why Turbo Code is better for TTY communication than Baudot especially in the day of sharing your email address You know you are connected in Turbo Code if a dot...

Page 32: ...when you are not connected in Turbo Code if the other person taps the spacebar a few times Turning off Turbo Code interrupt You can turn off interrupt so that the other person cannot send an interrupt...

Page 33: ...to make room for new ones Shift CALLING 31 1 Press the left arrow key hold down the key and press the key to move back in memory To move faster hold down the key and let go of the key 2 Press the righ...

Page 34: ...es all conversations but does not clear memos directory entries or auto answer messages Follow these steps to clear all conversations 1 Press the clear key You will see CLEAR CONVERSATION on the displ...

Page 35: ...asics of making and answering calls see Chapter 2 Using the greeting memo p 34 Using the TTY Announcer p 35 Wait for response p 36 Using the relay voice announcer p 36 Saving a relay voice announcer n...

Page 36: ...ee EDIT MEMO on the display 2 Type GREETING and press the key This tells the Superprint 4425 that you want to edit the memo named Greeting 3 Press the clear key You will see CLEAR CONTENTS Y N on the...

Page 37: ...ng is expecting a voice call and may hang up if no one responds after they say hello Spacebar Ctrl ADVANCED CALLING 35 1 Dial a number see pages 24 25 and 28 for more information on dialing If you are...

Page 38: ...voice announcer The relay voice announcer is a recording that tells a hearing person you are answering with a TTY and that the call should go through a relay service When the signal light flickers tel...

Page 39: ...e key and press the key 2 Press the key until you see the relay option on the display then press the to change the setting to YES 3 Press the key and type the relay service telephone number Use the ke...

Page 40: ...key to stop auto busy redial Change to other TTY If you want to change TTYs in the middle of a conversation you can put the call on hold go to another TTY and tell the Superprint 4425 to hang up You...

Page 41: ...use this feature Note If someone calls you to set up a three way conversation you should press to be sure that you are using Baudot 45 code You may have originally connected in Turbo Code and all thre...

Page 42: ...25 to hang up when you see the last number you dialed appear on the display The exact steps you need to follow will depend on your local telephone system Transferring a TTY call will require the same...

Page 43: ...to make sure you do not miss calls You must be using direct connect to turn on auto answer How auto answer works p 42 Turning on auto answer p 43 Turning off auto answer p 43 Interrupting auto answer...

Page 44: ...o If the caller leaves a TTY message the Superprint 4425 saves the message prints it if the printer is on and adds 1 to the number of messages The Superprint 4425 hangs up after 45 seconds of silence...

Page 45: ...425 to turn off auto answer If you see REVIEW MESSAGES Y N on the display when you press the key press the key to read messages or press the key if you decide not to read them Interrupting auto answer...

Page 46: ...many messages you have received 1 Press the key to turn off auto answer 2 Press the key to read your messages Each message begins with 5 dashes and the date and time of the call Press the to pause Pre...

Page 47: ...rint 4425 will ask again if you want to read messages the next time you turn off auto answer Changing the contents of the pre programmed auto answer memo You can change what the pre programmed auto an...

Page 48: ...emory and and you will see its name when you read through the list of memos See the Memo chapter on pages 51 56 for more information about memos Setting the number of telephone rings You can set the S...

Page 49: ...display 3 Press the to change the setting to OFF 4 Press the key to leave options Clearing auto answer messages Most of the time you will clear messages after you read them but you can also clear them...

Page 50: ...change the setting to YES 4 Press the key You will see 5 Type a password using up to 8 characters The character is part of your password You cannot use the following symbols 6 Press the key 7 Press t...

Page 51: ...SSAGES at the end 6 When your Superprint 4425 asks CLEAR MESSAGES Y N press the key to clear them Your Superprint 4425 sends MESSAGES CLEARED and hangs up to wait for the next call If you decide not t...

Page 52: ...50 AUTO ANSWER...

Page 53: ...you create when you save a conversation A memo that contains a message perhaps about an upcoming meeting that you want to send to several people There is no limit to the number of memos you can save a...

Page 54: ...e key The display will ask for a memo name 2 Type a name and press the key Names can be up to 8 letters numbers or spaces The display shows the memo name with space to type the memo This example uses...

Page 55: ...ory The clear key erases the memo contents Sending a memo 5 Ctrl 8 Ctrl R Ctrl Return Backspace Shift Shift MEMOS 53 1 Press the send memo key hold down the key and press the key 2 Press the until you...

Page 56: ...he key when you finish Clearing a memo 1 Press the memo key You will see EDIT MEMO on the display 2 Press the until you see the memo name on the display 3 Press the clear key You will see REMOVE MEMO...

Page 57: ...re the end of the memo If you move the cursor before you press the print key you will only print from the cursor position to the end of the memo Printing a list of memo names 1 Press the memo key You...

Page 58: ...o record a conversation 1 Press the save conversation key 2 Type a new memo name and press the key The display returns to the conversation You are now recording 3 To stop recording at any time press t...

Page 59: ...easier There is no limit to the number of telephone numbers you can save as long as the total number of characters in all directory entries and memos is less than 9 500 Saving a telephone number p 58...

Page 60: ...ers and memos Backspace Ctrl 58 DIRECTORY 1 Press the directory key hold down the key and press the key 2 Type a name and press the key Names can be up to 8 letters numbers or spaces but must start wi...

Page 61: ...ing to reach an outside line Use a comma to add a one second pause Use a 1 and an area code for long distance Use spaces parentheses and dashes to make numbers easier to read Use an to put a hook flas...

Page 62: ...umber 1 Press the directory key You will see DIR NAME on the display 2 Press the until you see the number you want to clear on the display 3 Press the clear key You will see REMOVE DIR ENTRY Y N on th...

Page 63: ...nting a list of numbers in the directory 1 Press the directory key You will see DIR NAME on the display 2 Press the The display shows the first number in the directory If you only want to print part o...

Page 64: ...62 DIRECTORY...

Page 65: ...g pulse dialing p 66 Setting the number of auto answer rings p 66 Setting the outgoing auto answer memo p 67 Changing the auto answer password p 67 Changing the greeting memo p 68 Turning off printing...

Page 66: ...s or press the key to save the setting and go to the next option Note When you change the Printer option to external the next two options Print Size and LVD will not be displayed because they do not a...

Page 67: ...in which text moves across the display When you turn on your Superprint 4425 the display mode is always right to left This is the best mode for TTY conversations You can also set the display mode to l...

Page 68: ...change the setting to PULSE 4 Press the key to save the setting and leave options or press the key to save the setting and go to the next option Setting the number of auto answer rings Follow these st...

Page 69: ...5 Press the key to leave options or press the key to go to the next option Changing the auto answer password Follow these steps to change your password 1 Press the options key You will see PRINT UP L...

Page 70: ...to turn off printing of the date and time on conversations or auto answer messages 1 Press the options key You will see PRINT UP LOW CASE on the display 2 Press the key until you see PRINT DATE TIME O...

Page 71: ...Follow these steps to add your relay service telephone number to the relay voice announcer message 1 Press the options key You will see PRINT UP LOW CASE on the display 2 Press the key until you see...

Page 72: ...ey until you see AUTO ID ON on the display 3 Press the to change the setting to OFF 4 Press the key to save the setting and leave options or press the key to save the setting and go to the next option...

Page 73: ...ve the setting and go to the next option Turning off the auto answer relay voice announcer Follow these steps to stop auto answer from sending out the relay voice announcer message 1 Press the options...

Page 74: ...72 OPTIONS...

Page 75: ...Besides the printer paper and battery compartments the Superprint 4425 and LVD have no other user serviceable parts Any repair work should be done by a qualified service person If you try to repair th...

Page 76: ...on then follow these steps to put in a new roll of paper 74 CARE REPAIR 1 Take the printer cover off by pushing in on the back and lifting up 2 Hold the new roll so it unrolls from the bottom 3 Feed t...

Page 77: ...rprint 4425 AC adapter 2 Turn on the Superprint 4425 for 30 minutes You can still use it for calls during this time 3 The batteries are fine if the power light still glows steadily after 30 minutes If...

Page 78: ...tery cover by pushing in on the latch and lifting up 2 Take out the old batteries and put in new ones Be sure the and ends match the symbols on the holder 3 Put the battery cover back on CAUTION The r...

Page 79: ...nd press the key to change to Baudot code An incoming message does not make sense If you have a handset in the acoustic cups press it firmly The telephone connection may be weak or the other TTY may b...

Page 80: ...prints too slowly or lightly The batteries are low Connect the Superprint 4425 AC adapter for 24 hours to recharge the batteries Power The flasher does not work Be sure the plastic tab has been pulled...

Page 81: ...y if you decide not to clear them Resetting the Superprint 4425 Resetting the Superprint 4425 returns all options to their original settings and clears all conversations auto answer messages memos and...

Page 82: ...the original shipping carton or a similar sturdy box 2 Include a note that describes the problem The note will help the technicians find the problem 3 Insure the Superprint 4425 for shipment Ultratec...

Page 83: ...TTY uses When you make a call using the standard setting the Superprint 4425 will automatically connect in Turbo Code or Baudot code If you do not want the Superprint 4425 to automatically choose whi...

Page 84: ...d Baudot TTYs purchased in Australia New Zealand or South Africa use 50 baud 5 Press the key You will see BAUDOT CODE ON on the display Both the code and the Baudot baud rate return to automatic when...

Page 85: ...ct your Superprint 4425 with a computer the other person should use 300 baud half duplex 8N1 parity and CR settings Turning on ASCII code and changing options The Superprint 4425 is set to automatical...

Page 86: ...erprint 4425 will not try to use it even if the other TTY is using ASCII code Making an ASCII call An ASCII conversation begins when your TTY code option is set to ASCII originate and the person you c...

Page 87: ...to Baudot code To return to ASCII code you must turn on ASCII yourself See Turning on ASCII code and changing options on page 83 If the code option is set to ASCII and your Superprint 4425 loses the...

Page 88: ...86 CODES...

Page 89: ...W CASE on the display 2 Press the key until you see PRINTER INTERNAL on the display 3 Press the to change the setting to EXTERNAL 4 Press the key to save the setting and leave options or press the key...

Page 90: ...the key so that it affects every key you press after that until you unlock it To lock the key or the key press the key twice To unlock press the key one more time For example to read conversation memo...

Page 91: ...100 named memos Stores and dials as many named directory numbers as memory will hold Auto answer Conversation Memory 22 000 characters Stores recent TTY conversations Stores over 100 auto answer mess...

Page 92: ...ine may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connec...

Page 93: ...ere met It does not imply that Industry Canada approved the equipment NOTICE The Ringer Equivalence Number REN for this terminal equipment is 1 2B The REN assigned to each terminal equipment provides...

Page 94: ...CII code 83 for Baudot code 82 Baudot code auto setting 82 baud rates 82 C Calling Three way 39 Change to other TTY 38 Cleaning 4 Clear key 17 18 32 54 60 79 Clock setting date and time of the 15 68 t...

Page 95: ...DIRECT CONNECT prompt 77 O Options key 17 18 47 48 63 71 Originate setting for ASCII code 83 P Paper replacing 74 type needed 74 Parity setting for ASCII code 83 Password see Auto answer password Pho...

Page 96: ...11 dialing with a 26 28 jack 7 Telephone line connecting a 10 12 Three way calling 39 Time see Clock Time key 15 18 Toll saver setting 46 Tone dialing 12 13 66 Troubleshooting 77 79 TS see Toll saver...

Page 97: ......

Page 98: ...sation SKSK Type SKSK to end the conversation Q Some people prefer to type Q instead of a question mark because it saves time and is easier to type You can use punctuation marks such as commas and per...

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