FAQ
SMT User Manual
118
to the PoE port through ONVIF protocol are in the same network segment.
The internal Ethernet port and the IP camera which directly connects to the PoE port through
ONVIF protocol should be in the same network segment, or you will fail to add the IP camera.
Log in the IP camera’s web client and then enable DHCP (obtain an IP address automatically);
or manually change the IP address of the IP camera to make it in the same network segment
with the internal Ethernet port.
c.
Check whether the number of the added IP camera is the maximum.
If the number of the added IP camera is the maximum, the system will show you the message
that the IP camera number is beyond the maximum when you directly connect another IP
camera to the available PoE port and thus you will fail to add the IP camera.
Q7.
The IP camera which directly connects to the PoE port of the SMT through ONVIF
protocol is shown in the camera list, but there is no image output, why?
Please make sure the username and password of the IP camera are correct. The IP camera’s
username and password can be modified through the two ways mentioned as below.
①
Click ―Edit Camera‖ in the Camera module of the setup panel to go to the interface as
shown below. Click
to modify the username and password of the IP camera (enter the
correct username and password of the IP camera in the popup window and then click ―OK‖).
②
Go to the live preview interface and then click
in the preview window of the IP
camera to edit the IP camera’s username and password.
Q8.
The system cannot record, why?
a.
Make sure the HDD was formatted prior to use.
b.
The record schedule has not been set in manual record mode. Please refer to 10.3.2 Record
Schedule Configuration for details.
c.
Maybe HDD is full and thus the SMT is not able to record. Check HDD information from
Disk Management and if required, please enable the recycle function (please see 10.1.2
Advanced Configuration for details).
d.
There is no disk but cameras in the disk group, so please add at least one disk to the group.
Refer to 10.5.2 Storage Mode Configuration for details.
e.
The HDD could have gone bad. Please change another one.
Q9.
Fail to access the SMT remotely through IE.
a.
Please make sure the IE version is IE8 or above.
Summary of Contents for Smart Management Terminal
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