Toyota RAV 4 2019, Manual

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67
1-3. Emergency assistance
1
F
o
r s
afety
and s
ecurity
(“SOS”)
Connects drivers to response-cen-
ter support. (

P.68
)
 Enhanced Roadside Assis-
tance
Provides drivers various on-road
assistance. (

P.69
)
After you have signed the
Telematics Subscription Service
Agreement and are enrolled,
you can begin receiving ser-
vices.
A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following appropriate Safety
Connect response center or
push the “SOS” button in your
vehicle for further subscription
details.
 The United States
1-855-405-6500
 Canada
1-888-869-6828
 Puerto Rico
1-877-855-8377
■ Safety Connect Services Infor-
mation
● Phone calls using the vehicles
Bluetooth
®
technology will not be
possible during Safety Connect.
● Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal
reception, which can limit the abil-
ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
are required. A variety of subscrip-
tion terms are available; charges
vary by subscription term selected
and location.
● Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location are available in
the United States, including
Hawaii and Alaska, Puerto Rico
and Canada, and Enhanced
Roadside Assistance are avail-
able in the United States, Puerto
Rico and Canada.
● Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance are not available in the
U.S. Virgin Islands.
For vehicles first sold in the U.S.
Virgin Islands, no Safety Connect
services will function in or outside
the U.S. Virgin Islands.
● Safety Connect services are not
subject to section 255 of the Tele-
communications Act and the
device is not TTY compatible.
■ Languages
The Safety Connect response cen-
ter will offer support in multiple lan-
guages. The Safety Connect system
will offer voice prompts in English,
Spanish, and French. Please indi-
cate your language of choice when
enrolling.
■ When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
Subscription