Toyota RAV 4 2019, Manual

Page: 68 / 728

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1-3. Emergency assistance
When the engine switch is
turned to ON, the red indicator
light comes on for 2 seconds
then turns off. Afterward, the
green indicator light comes on,
indicating that the service is
active.
The following indicator light pat-
terns indicate specific system
usage conditions:
 Green indicator light on =
Active service

Green indicator light flashing
= Safety Connect call in pro-
cess
 Red indicator light (except at
vehicle start-up) = System
malfunction (contact your Toy-
ota dealer)
 No indicator light (off) =
Safety Connect service not
active
■
Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■
Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Safety Connect
response center at 1-855-405-
6500 in the United States, 1-
877-855-8377 in Puerto Rico or
1-888-869-6828 in Canada, and
follow the prompts for Safety
Connect to initiate this service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Connect-
equipped vehicle location data
may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
■
Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
Safety Connect LED light
Indicators
Safety Connect services