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Toshiba Qosmio G10 Series, Maintenance Manual

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2.2  Troubleshooting Flowchart 

2  Troubleshooting Procedures 

If the diagnostics program cannot detect an error, the problem may be intermittent. The Test 
program should be executed several times to isolate the problem. Check the Log Utilities 
function to confirm which diagnostic test detected an error(s), then perform the appropriate 
troubleshooting procedures as follows:  

1.

 

If an error is detected on the system test, memory test, display test, CD-ROM/DVD-
ROM test, expansion test, real timer test, sound test or Modem/LAN/Bluetooth 
/IEEE1394 test, perform the System Board Troubleshooting Procedures in Section 2.4. 

2.

 

If an error is detected on the floppy disk test, perform the USB FDD Troubleshooting 
Procedures in Section 2.5. 

3.

 

If an error is detected on the hard disk test, perform the HDD Troubleshooting 
Procedures in Section 2.6. 

4.

 

If an error is found on the keyboard test (DIAGNOSTICS TEST) and pressed key 
display test (ONLY ONE TEST), perform the Keyboard Troubleshooting Procedures 
in Section 2.7. 

5.

 

If an error is found on the touch pad test (ONLY ONE TEST), perform the touch pad 
Troubleshooting Procedures in Section 2.8. 

6.

 

If an error is detected on the display test, perform the Display Troubleshooting 
Procedures in Section 2.9. 

7.

 

If an error is detected on the CD-ROM/DVD-ROM test, perform the Optical Disk 
Drive Troubleshooting Procedures in Section 2.10. 

8.

 

If an error is detected on the modem test, perform the Modem Troubleshooting 
Procedures in Section 2.11. 

9.

 

If an error is detected on the LAN test, perform the LAN Troubleshooting Procedures 
in Section 2.12. 

10.

 

If an error is detected on the wireless LAN test, perform the Wireless LAN 
Troubleshooting Procedures in Section 2.13. 

11.

 

If an error is detected on the sound test, perform the Sound Troubleshooting 
Procedures in Section 2.14. 

12.

 

If an error is detected on the TV tuner test, perform the TV tuner Troubleshooting 
Procedures in Section 2.15. 

2-6 

 

QOSMIO G10  Maintenance Manual (960-497) 

Summary of Contents for Qosmio G10 Series

Page 1: ...1 Toshiba Personal Computer QOSMIO G10 Maintenance Manual TOSHIBA CORPORATION File Number 960 497 ...

Page 2: ...ice Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks IBM is a registered trademark and IBM PC is a trademark of International Business Machines Corporation Intel Intel SpeedStep Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its su...

Page 3: ... in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service technicians and authorized dealers or ...

Page 4: ...st and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Pin assignment Display codes Key layout Wiring diagrams BIOS Rewrite procedures EC KBC Rewrite procedures Reliability iv QOSMIO G10 ...

Page 5: ...e Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input Text that you are instructed to type in is shown...

Page 6: ...oubleshooting Flowchart 2 3 2 3 Power Supply Troubleshooting 2 7 2 4 System Board Troubleshooting 2 17 2 5 USB FDD Troubleshooting 2 37 2 6 2 5 HDD Troubleshooting 2 41 2 7 Keyboard Troubleshooting 2 46 2 8 Touch pad Troubleshooting 2 48 2 9 Display Troubleshooting 2 50 2 10 Optical Disk Drive Troubleshooting 2 53 2 11 Modem Troubleshooting 2 54 2 12 LAN Troubleshooting 2 56 2 13 Wireless LAN Trou...

Page 7: ...NDP Test 3 30 3 16 Expansion Test 3 31 3 17 CD ROM DVD ROM Test 3 33 3 18 Error Code and Error Status Names 3 34 3 19 Hard Disk Test Detail Status 3 37 3 20 Only One Test 3 39 3 21 Head Cleaning 3 46 3 22 Log Utilities 3 47 3 23 Running Test 3 49 3 24 Floppy Disk Drive Utilities 3 50 3 25 System Configuration 3 55 3 26 Wireless LAN Test Program Intel made b g 3 57 3 27 Wireless LAN Test Program In...

Page 8: ...h LE board 4 39 4 13 SD board Microphone MDC 4 42 4 14 Touch pad 4 47 4 15 Hinge cover assembly side 4 49 4 16 RTC battery BT board 4 45 4 17 CPU fan 4 51 4 18 US board 4 54 4 19 Speaker R TJ board 4 55 4 20 System board 4 61 4 21 VGA fan 4 63 4 22 Speaker L 4 64 4 23 CPU 4 65 4 24 VGA heat sink 4 68 4 25 TV tuner module 4 69 4 26 PC card slot 4 72 4 27 LCD unit FL inverter 4 73 4 28 LCD harness 4...

Page 9: ...yout B 1 Appendix C Pin Assignment C 1 Appendix D Display Codes D 1 Appendix E Key Layout E 1 Appendix F Wiring Diagrams F 1 Appendix G BIOS Rewite procedures G 1 Appendix H EC KBC Rewrite procedures H 1 Appendix I Reliability I 1 QOSMIO G10 Maintenance Manual 960 497 ix ...

Page 10: ...x QOSMIO G10 Maintenance Manual 960 497 ...

Page 11: ...Chapter 1 Hardware Overview QOSMIO G10 Maintenance Manual 960 497 1 i ...

Page 12: ...1 Hardware Overview 1 ii QOSMIO G10 Maintenance Manual 960 497 ...

Page 13: ...D Super Multi Drive 1 18 1 4 3 DVD Super Multi Drive supporting Double Layer 1 21 1 5 Keyboard 1 24 1 6 TFT Color Display 1 25 1 6 1 LCD Module 1 25 1 6 2 FL Inverter Board 1 26 1 7 Power Supply 1 27 1 8 Batteries 1 29 1 8 1 Main Battery 1 29 1 8 2 Battery Charging Control 1 30 1 8 3 RTC battery 1 31 1 9 AC Adapter 1 32 QOSMIO G10 Maintenance Manual 960 497 1 iii ...

Page 14: ... outline dimensions 1 15 Table 1 4 DVD ROM CD R RW drive specifications 1 16 Table 1 5 DVD Super Multi drive outline dimensions 1 18 Table 1 6 DVD Super Multi drive specifications 1 19 Table 1 7 DVD Super Multi drive Double Layer outline dimensions 1 21 Table 1 8 DVD Super Multi drive Double Layer specifications 1 22 Table 1 9 LCD module specifications 1 25 Table 1 10 FL inverter board specificati...

Page 15: ...ber 745 2 00GHz Processor Number 755 2 10GHz Processor Number 765 L1 cache 64KB 32KB 32KB L2 cache 2MB Memory Two DDR333 SO DIMM slots Memory modules can be installed to provide a maximum of 2GB Memory modules are available in 256MB 512MB and 1024MB sizes VRAM nVIDIA NV36m is mounted HDD Double or single 40GB 60GB 80GB or 100GB internal drives 2 5 inch x 9 5mm height USB FDD USB FDD supports 720KB...

Page 16: ...al NTSC PAL and SECAM According to the government regulation it is not permitted to bring PAL SECAM TV tuner into Korea Remote controller A remote controller for watching TV is equipped Keyboard An easy to use 85 US 86 UK key keyboard provides a numeric keypad overlay for fast numeric data entry or for cursor and page control The keyboard also includes two keys that have special functions in Micro...

Page 17: ...s not supported Sound system Harman Kardon made stereo speaker is equipped An internal microphone external monaural microphone connector stereo headphone connector is also equipped Wireless LAN Mini PCI slot The wireless LAN is equipped on the mini PCI slot LAN MODEM Connectors for LAN and Modem are separately mounted IEEE1394 port The computer has one IEEE 1394 port It enables high speed data tra...

Page 18: ...res 1 Hardware Overview Figure 1 1 shows the front of the computer and the system units configuration Figure 1 1 Front of the computer and the system units configuration 1 4 QOSMIO G10 Maintenance Manual 960 497 ...

Page 19: ...1 Hardware Overview 1 2 System Block Diagram 1 2 System Block Diagram Figure 1 2 shows the system block diagram Figure 1 2 System block diagram QOSMIO G10 Maintenance Manual 960 497 1 5 ...

Page 20: ...2KB L2 cache 2MB FSB 400MHz Core voltage 1 340 0 748V Memory Two memory slots capable of accepting DDR SDRAM 256MB 512MB or 1024MB memory modules for a maximum of 2GB 200 pin small size DIMM 2 5V operation PC2100 PC2700 support BIOS ROM Flash memory 8Mbit 512K 16 bit chip 64KB used for logo icon 224KB used for system BIOS 64KB used for VGA BIOS 60KB used for Intel PXE 32KB used for ACPI 16KB used ...

Page 21: ...roller DMA controller USB host interface USB 2 0 host controller UHCI host controller Interrupt controller SM Bus interface ACPI Power management Firmware Hub interface Low Pin count LPC interface Real time clock AC 97 Rev 2 3 interface Alert ON LAN AOL 421 pin 31mmx31mm BGA Package PC card controller PCI7411 Texas Instrument made PCI Interface PCI Rev 2 3 PC Card Controller IEEE1394 Controller Fl...

Page 22: ... Audio AMP Panasonic made AN12941A VF x1 TV Encoder Conexant made CX25875 x 1 SVP EX Trident made 7052 LF x 1 Mini PCI Wireless LAN card 2 4GHz DSSS OFDM 5 0GHz OFDM wireless LAN card is equipped Conformity with IEEE 802 11b g or IEEE 802a b g Transfer speed is maximum of 11Mbit sec Supports 128bit WEP TV tuner Some signals NTSC PAL and SECAM are supported for worldwide use and MPEG2 hardware enco...

Page 23: ...97 line Data and FAX transmission is available Supports ITU TV 90 The transfer speed of data receiving is 56kbps of data sending is 33 6kbps and of FAX is 14 4kbps Actual speed depends on the quality of the line used Connected to telephone line through RJ11 MODEM jack QOSMIO G10 Maintenance Manual 960 497 1 9 ...

Page 24: ...the specifications Figure 1 3 2 5 inch HDD Table 1 1 2 5 inch HDD dimensions Standard value Parameter TOSHIBA HDD2188B TOSHIBA HDD2189B TOSHIBA HDD2190B Width mm 69 85 Height mm 9 5 Depth mm 100 0 Outline dimensions Weight g 99 max 95 95 Standard value Parameter TOSHIBA HDD2191V TOSHIBA HDD2193V TOSHIBA HDD2194V TOSHIBA HDD2A02B Width mm 69 85 Height mm 9 5 Depth mm 100 0 Outline dimensions Weight...

Page 25: ...g 95 max 99 max Standard value Parameter HGST G8BC0001N610 HGST G8BC0001N810 HGST G8BC0001NA10 Width mm 69 85 0 25 Height mm 9 5 0 2 Depth mm 100 2 0 25 Outline dimensions Weight g 102 Standard value Parameter FUJITSU G8BC0001HA10 FUJITSU G8BC00019410 FUJITSU G8BC00019610 FUJITSU G8BC00019810 Width mm 70 0 Height mm 9 5 Depth mm 100 0 Outline dimensions Weight g 99 max QOSMIO G10 Maintenance Manua...

Page 26: ...MAX 759 MAX Track density Ktpi 88 1 110 120 Average random seek time read ms 12 Average random seek time write ms Power on to ready sec 4 Specification Parameter TOSHIBA HDD2193V TOSHIBA HDD2194V TOSHIBA HDD2191V Storage size formatted 40GB 60GB 80GB Speed RPM 5 400 Data transfer speed Mbits s 154 3 298 0 202 9 373 3 154 3 298 0 Interface transfer rate MB s 100 Ultra DMA mode Storage density Kbpi ...

Page 27: ...pi 96 Average random seek time read ms 12 Average random seek time write ms 14 Power on to ready sec 5 Specification Parameter HGST G8BC0001N610 HGST G8BC0001N810 HGST G8BC0001NA10 Storage size formatted 60GB 80GB 100GB Speed RPM 5 400 Data transfer speed Mbits s 493 Interface transfer rate MB s 100 Ultra DMA mode Storage density Kbpi 764 Track density Ktpi 113 2 Average random seek time read ms 1...

Page 28: ...UJITSU G8BC0001HA10 Storage size formatted 40GB 60GB 80GB 100GB Speed RPM 5 400 Data transfer speed Mbits s 443 2 Interface transfer rate MB s 100 Ultra DMA mode Storage density Kbpi Track density Ktpi Average random seek time read ms 12 Average random seek time write ms Power on to ready sec 4 1 14 QOSMIO G10 Maintenance Manual 960 497 ...

Page 29: ...4 speed The DVD ROM CD R RW drive is shown in Figure 1 4 The dimensions and specifications of the DVD ROM CD R RW drive are described in Table 1 3 Table 1 4 Figure 1 4 DVD ROM CD R RW drive Table 1 3 DVD ROM CD R RW drive outline dimensions Parameter Standard value Maker MATSUSHITA G8CC0001X610 TEAC G8CC0001Y610 Width mm 128 Height mm 12 7 excluding projections Depth mm 129 0 129 4 Outline dimensi...

Page 30: ...CLV Ultra Speed CD RW 10x CLV Max24x CAV Data transfer speed ATAPI interface MB s PIO mode16 6 MB s PIO MODE4 supported DMA mode16 6 MB s Multi word MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 CD ROM 150 Random Access time ms DVD ROM 180 Random Buffer memory 2MB CD CD DA CD ROM CD ROM XA CD R CD RW Photo CD CD Extra CD CD text Supported disk format DVD DVD ROM DVD R DVD R Multi boarde...

Page 31: ...ansfer speed ATAPI interface MB s PIO mode16 7 MB s PIO MODE4 supported DMA mode 16 7 MB s Multi word MODE2 supported Ultra DMA mode 33 3 MB s CD ROM 90 Average Access time ms DVD ROM 110 Average Buffer memory 2MB CD CD DA CD I CD ROM Mode1 CD ROM XA Modo2 form1 Form2 Multi session Photo CD Video CD Enhanced CD CD text Supported disk format DVD DVD ROM DVD R General Authoring Single Multi boarder ...

Page 32: ... RW and DVD RAM is different depending on the drive The DVD Super Multi drive is shown in Figure 1 5 The dimensions and specifications of the DVD Super Multi drive are described in Table 1 5 Table 1 6 Figure 1 5 DVD Super Multi drive Table 1 5 DVD Super Multi drive outline dimensions Parameter Standard value Maker MATSUSHITA G8CC00021610 MATSUSHITA G8CC0001S610 Width mm 128 Height mm 12 7 excludin...

Page 33: ...RW 4x Zone CLV DVD R 8x Zone CLV DVD RW 4x Zone CLV DVD RAM 3x ZCLV 4 7GB Data transfer speed ATAPI interface MB s PIO mode 16 6 MB s PIO MODE4 supported DMA mode 16 6 MB s Multi ward MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 supported CD ROM 150 Random Access time ms DVD ROM 180 Random Buffer memory 2MB CD CD DA CD ROM CD ROM XA Photo CD CD Extra CD CD text Supported disk format DV...

Page 34: ...VD RW 2 4x CLV DVD RAM 2x ZCLV 4 7GB Data transfer speed ATAPI interface MB s PIO mode 16 6 MB s PIO MODE4 supported DMA mode 16 6 MB s Multi ward MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 supported CD ROM 150 Random Access time ms DVD ROM 180 Random Buffer memory 2MB CD CD DA CD ROM CD ROM XA Photo CD Video CD CD Extra CD CD text Supported disk format DVD DVD ROM DVD R 3 9GB 4 7GB ...

Page 35: ...D R at maximum 8 speed DVD RW at maximum 4 speed DVD RAM at maximum 3 speed and DVD R Double Layer at maximum 2 4 speeed The DVD Super Multi drive is shown in Figure 1 6 The dimensions and specifications of the DVD Super Multi drive are described in Table 1 7 Table 1 8 Figure 1 6 DVD Super Multi drive Double Layer Table 1 7 DVD Super Multi drive Double Layer outline dimensions Parameter Standard v...

Page 36: ...ne CLV DVD R 8x Zone CLV DVD R Double Layer 2 4x CLV DVD RW 4x Zone CLV DVD RAM 3x ZCLV 4 7GB Data transfer speed ATAPI interface MB s PIO mode 16 6 MB s PIO MODE4 supported DMA mode 16 6 MB s Multi word MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 supported CD ROM 150 Random Access time ms DVD ROM 180 Random Buffer memory 2MB CD CD DA CD ROM CD ROM XA Photo CD CD Extra CD CD text Supp...

Page 37: ...ble Layer 2 4x CLV DVD RW 4x Zone CLV DVD RAM 3x Zone CLV 4 7GB Data transfer speed ATAPI interface MB s PIO mode 16 7 MB s PIO MODE4 supported DMA mode 16 7 MB s Multi word MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 supported CD ROM 130 Random Access time ms DVD ROM 130 Random Buffer memory 8MB CD CD DA CD ROM Mode1 Mode2 CD ROM XA Mode2 Form1 Form2 Photo CD Enhanced CD CD text Supp...

Page 38: ...s is mounted on the system unit The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller Figure 1 7 is a view of the keyboard Figure 1 7 Keyboard See Appendix E for details of the keyboard layout 1 24 QOSMIO G10 Maintenance Manual 960 497 ...

Page 39: ...isplay uses a backlight as the light source and can display a maximum of 320 000 colors with 1 440 x 900 resolution Figure 1 8 shows a view of the LCD module and Table 1 9 lists the specifications Figure 1 8 LCD module Table 1 9 LCD module specifications Specifications Item LG Philips G33C00029110 Number of Dots 1 440 W 900 H Dot spacing mm 0 25875 H 0 25875 V QOSMIO G10 Maintenance Manual 960 497...

Page 40: ...uminate the LCD module FL Table 1 10 lists the FL inverter board specifications Table 1 10 FL inverter board specifications Specifications Item G71C0004F310 Voltage V 5 DC Input Power W 18 Voltage V 900 rms Power W VA 7W 10VA x 2 output MAX 13W Output Current f 70KHz mA 7 rms x 2 output 1 26 QOSMIO G10 Maintenance Manual 960 497 ...

Page 41: ...ts DC output and circuit malfunctions 3 Controls the battery icon and DC IN icon 4 Turns the battery charging system on and off and detects a fully charged battery 5 Turns the power supply on and off 6 Provides more accurate detection of a low battery 7 Calculates the remaining battery capacity 8 Controls the transmission of the status signal of the main battery Table 1 11 lists the power supply o...

Page 42: ...VDS 2R5 B2V 2 5 Yes No No MCH DDR SDRAM FM E3V 3 3 No No No Media Bridge BT P3V 3 3 No No No Bluetooth FMT P3V 3 3 No No No FM tuner USB0PS E5V 5 Yes No No USB USB1PS E5V 5 Yes No No USB SND P5V 5 No No No AN12941 A4R7 P4V 4 7 No No No AD1981B AN12941 TUNER P5V 5 No No No WW Tuner MCV 5 Yes Yes No PSC P3V 3 3 No No No Clock Generator Thermal Sensor Mini PCI SDRAM SPD ICH4 M WW Tuner FWH Super I O ...

Page 43: ...1 Hardware Overview 1 7 Power Supply R3V 2 0 3 6 Yes Yes Yes ICH4 M RTC QOSMIO G10 Maintenance Manual 960 497 1 29 ...

Page 44: ...e Battery Element Output Voltage Capacity G71C0004H110 G71C0004H210 G71C0004H510 Main battery G71C0004H610 Lithium ion 10 8V 4 400mAh Real time clock RTC battery P71035009115 Nickel hydrogen 2 4V 16mAh 1 8 1 Main Battery The main battery is the primary power supply for the computer when the AC adapter is not connected In Standby the main battery maintains the current status of the computer 1 30 QO...

Page 45: ...er to the following Table 1 13 Table 1 13 Time required for charges of main battery Condition Charging Time Normal charge About 3 5 or longer hours Quick charge About 3 0 hours Charge is stopped in the following cases 1 The main battery is fully charged 2 The main battery is removed 3 Main battery or AC adapter voltage is abnormal 4 Charging current is abnormal Data preservation time When turning ...

Page 46: ... other system information in memory Table 1 15 lists the Time required for charges of RTC battery and data preservation time Table 1 15 Time required for charges of RTC battery Condition Time Power ON Lights Power LED About 8 hours Data preservation tome Full charged About a month 1 32 QOSMIO G10 Maintenance Manual 960 497 ...

Page 47: ...dapter is used to charge the battery Table 1 16 lists the AC adapter specifications Table 1 16 AC adapter specifications Parameter Specification G71C0002R610 Power 120W Peak 150W Input voltage AC 100 to 240V Input frequency 50Hz 60Hz Input voltage 1 7A or less Output voltage DC 15V Output current 8 0A ...

Page 48: ...Chapter 2 Troubleshooting Procedures QOSMIO G10 Maintenance Manual 960 497 2 i ...

Page 49: ...2 2 ii QOSMIO G10 Maintenance Manual 960 497 ...

Page 50: ...ure 1 FDD Head Cleaning Check 2 37 Procedure 2 Diagnostic Test Program Execution Check 2 38 Procedure 3 Connector Check and Replacement Check 2 39 2 6 2 5 HDD Troubleshooting 2 41 Procedure 1 Partition Check 2 41 Procedure 2 Message Check 2 42 Procedure 3 Format Check 2 43 Procedure 4 Diagnostic Test Program Execution Check 2 44 Procedure 5 Connector Check and Replacement Check 2 45 2 7 Keyboard T...

Page 51: ...54 Procedure 2 Connector Check and Replacement Check 2 54 2 12 LAN Troubleshooting 2 56 Procedure 1 Diagnostic Test Program Execution Check 2 56 Procedure 2 Connector Check and Replacement Check 2 56 2 13 Wireless LAN Troubleshooting 2 57 Procedure 1 Transmitting Receiving Check 2 57 Procedure 2 Antennas Connection Check 2 58 Procedure 3 Replacement Check 2 59 2 14 Sound Troubleshooting 2 60 Proce...

Page 52: ...e 2 2 DC IN icon 2 8 Table 2 3 Error code 2 10 Table 2 4 Debug port Boot mode error status 2 21 Table 2 5 Debug port Suspend mode error status 2 29 Table 2 6 Debug port Resume mode error status 2 32 Table 2 7 FDD error code and status 2 38 Table 2 8 2 5 Hard disk drive error code and status 2 44 QOSMIO G10 Maintenance Manual 960 497 2 v ...

Page 53: ...2 vi QOSMIO G10 Maintenance Manual 960 497 ...

Page 54: ...ter replacing the system board or CPU it is necessary to execute the subtest 01 initial configuration of the 3 3 Setting of the hardware configuration in Chapter 3 Also update with the latest BIOS as described in Appendix G BIOS Rewrite Procedures After replacing the LCD update with the latest EC KBC as described in Appendix H EC KBC Rewrite Procedures to set the SVP parameter The implement for th...

Page 55: ... of connections in the figure of board and module connection in and after 2 3 Power Supply Troubleshooting 1 Cable connection is described in the figure as line 2 Pin connection is described in the figure as arrow e g Connection of modem 2 2 QOSMIO G10 Maintenance Manual 960 497 ...

Page 56: ...o execute Before going through the flowchart steps verify the following Ask him or her to enter the password if a password is registered Verify with the customer that Toshiba Windows is installed on the hard disk Non Windows operating systems can cause the computer to malfunction Make sure all optional equipment is removed from the computer QOSMIO G10 Maintenance Manual 960 497 2 3 ...

Page 57: ...2 2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2 1 Troubleshooting flowchart 1 2 2 4 QOSMIO G10 Maintenance Manual 960 497 ...

Page 58: ...2 Troubleshooting Procedures 2 2 Troubleshooting Flowchart Figure 2 1 Troubleshooting flowchart 2 2 QOSMIO G10 Maintenance Manual 960 497 2 5 ...

Page 59: ...DIAGNOSTICS TEST and pressed key display test ONLY ONE TEST perform the Keyboard Troubleshooting Procedures in Section 2 7 5 If an error is found on the touch pad test ONLY ONE TEST perform the touch pad Troubleshooting Procedures in Section 2 8 6 If an error is detected on the display test perform the Display Troubleshooting Procedures in Section 2 9 7 If an error is detected on the CD ROM DVD RO...

Page 60: ...he power supply status Battery icon DC IN icon The power supply controller displays the power supply status with the Battery icon and the DC IN icon as listed in the tables below Table 2 1 Battery icon Battery icon Power supply status Lights orange Battery is charged and the external DC is input It has no relation with ON OFF of the system power Lights green Battery is fully charged and the extern...

Page 61: ...inks orange It shows an error code When the icon is blinking perform the following procedure 1 Remove the battery pack and the AC adapter 2 Re attach the battery pack and the AC adapter If the icon is still blinking after the operation above check the followings Check 1 If the DC IN icon blinks orange go to Procedure 2 Check 2 If the DC IN icon does not light go to Procedure 3 Check 3 If the batte...

Page 62: ...blinks orange The blink pattern indicates an error as shown below Start Off for 2 seconds Error code 8 bit 1 On for one second 0 On for half second Interval between data bits Off for half second The error code begins with the least significant digit Example Error code 11h Error codes are given in hexadecimal format Start QOSMIO G10 Maintenance Manual 960 497 2 9 ...

Page 63: ...ut 5 h 1R5 C1V output 6 h 1R5 C1V output 7 h PPV output 8 h PTV output 9 h E5V output A h E3V output B h 1R8 P1V output C h PGV output D h 1R25 B1V output E h 2R5 B2V output F h DC power supply AC adapter Error code Meaning 10h AC Adapter output voltage is over 16 5V 11h Common Dock output voltage is over 16 5V 12h Current from the DC power supply is over 12 0A 13h Current from the DC power supply...

Page 64: ... load 33h Second battery charge current is over 3 1A when AC adapter is not connected 34h Abnormal current has been sensed 35h Second battery charge current is over 0 3A when the charging is off S3V output Error code Meaning 40h S3V voltage is 2 81V or less when the computer is powered on off 45h S3V voltage is 2 81V or less when the computer is booting up CV support 1R5 C1V output Error code Mean...

Page 65: ...red on 72h PPV voltage is 0 56V or less when the computer is booting up 73h PPV voltage is 0 56V or more when the computer is powered off PTV Error code Meaning 80h PTV voltage is over 1 26V when the computer is powered on off 81h PTV voltage is 0 68V or less when the computer is powered on 82h PTV voltage is 0 68V or less when the computer is booting up 83h PTV voltage is 0 68V or more when the c...

Page 66: ...3h PPV voltage is 1 53V or more when the computer is powered off PGV output Error code Meaning C0h PGV voltage is over 1 62V when the computer is powered on off C1h PGV voltage is 0 68V or less when the computer is powered on C2h PGV voltage is 0 68V or less when the computer is booting up C3h PGV voltage is 0 68V or more when the computer is powered off C4h PGV voltage is 0 68V or less while the ...

Page 67: ...hen the computer is powered off E4h 2R5 B2V voltage is 2 125V or less while the computer is suspended Check 2 In the case of error code 10h or 12h Make sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet If the cables are connected firmly go to the following step Connect a new AC adapter and AC power cord If the problem still occurs go to Procedure 5...

Page 68: ...still does not light go to Procedure 4 Procedure 4 Charging Check Check if the power supply controller charges the battery pack properly Perform the following procedures Check 1 Make sure the AC adapter is firmly plugged into the DC IN socket W8800 Check 2 Make sure the battery pack is properly installed If it is properly installed go to Check 3 Check 3 The battery pack may be completely discharge...

Page 69: ...eck 1 AC adapter may be faulty Replace the AC adapter with a new one If the problem still occurs perform Check 2 Check 2 System board may be faulty Replace the system board with a new one When AC adapter is not connected When driving with battery pack Check 1 Battery pack may be faulty Replace it with a new one If the problem still occurs perform Check 2 Check 2 BT board may be faulty Replace it w...

Page 70: ... system board is malfunctioning or not Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Message Check Procedure 2 Debugging Port Check Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check QOSMIO G10 Maintenance Manual 960 497 2 17 ...

Page 71: ...een appears to set the system configuration If error message b appears often when the power is turned on replace the RTC battery If any other error message is displayed perform Check 2 a Bad HDD type Check system Then press F1 key b Bad RTC battery Check system Then press F1 key c Bad configuration Check system Then press F1 key d Bad memory size Check system Then press F1 key e Bad time function ...

Page 72: ...es If error message 22 or 23 is displayed go to the USB FDD Troubleshooting Procedures 1 PIT ERROR 2 MEMORY REFRESH ERROR 3 TIMER CH 2 OUT ERROR 4 CMOS CHECKSUM ERROR 5 CMOS BAD BATTERY ERROR 6 FIRST 64KB MEMORY ERROR 7 FIRST 64KB MEMORY PARITY ERROR 8 VRAM ERROR 9 SYSTEM MEMORY ERROR 10 SYSTEM MEMORY PARITY ERROR 11 EXTENDED MEMORY ERROR 12 EXTENDED MEMORY PARITY ERROR 13 DMA PAGE REGISTER ERROR ...

Page 73: ... cable refer to Chapter 4 2 Connect the debug port test cable and RS 232C cross cable to the test board 3 Connect the RS 232C cross cable to the PC that displays the results 4 Boot the computer in MS DOS mode 5 Execute GETDPORT COM in the text menu in CPU REAL mode Insert the FD for starting D port into FDD and input FD starting drive dport The D port status is displayed in the following form 6 Wh...

Page 74: ...r F000h CHECK SUM CHECK Checksum other than boot block skip when returned to S3 F001h EC KBC rewrite check If rewrite is requested go to BIOS rewrite process Transition of process to System BIOS IRT when returned to S3 Key input Check of Tilde key Tab key if a key is pressed F002h BIOS rewrite request check BIOS rewrite request check if Checksum check error occurred on except Boot Block or rewrite...

Page 75: ...e Setting of parameters for 2DD 720KB Retrieval of CHGBIOSA EXE from the root directory Read 1 sector of the root directory Reading CHGBIOSA EXE CHGFIRMA EXE directory start header and calculates the sector Reading of EXE header of CHGBIOSA EXE and CHGFIRMA EXE key input when error occurred Retrieval of entry of CHGBIOSA EXE CHGFIRMA EXE from the sector read F005h Execution of CHGBIOSA EXE and CHG...

Page 76: ...1 Setting up IRT status Setting of boot status and IRT busy flag The rest bit is 0 F102h Storing the size of DRAM When a CMOS error is detected it does not branch If resume status code is not set no resume occurs Branch of resuming only in Cold Boot Resume error check S3 recovery error ICH Resume error F17AH SM RAM checksum check Resume error F173H Memory configuration change check Resume error F1...

Page 77: ...etting of timer interruption interval to 55ms Initialization of PIT channel 2 Setting of the sound generator frequency to 664Hz Test of PIT channel 1 Check whether the refresh signal works normally in 30 micro s refresh interval The system halts when the time is out CPU clock measurement Check of parameter block A Control on excess of rated input power Permission of SMI except auto off function Ba...

Page 78: ...nitialization HC initialization USB Device recognition and initialization Initialization of devices which need initialization before PCI bus initialization Control of built in LAN permission prohibition PIC initialization PIC test Password Initialization PCI bus initialization connection of DS Bus Initialization of LAN information F107h Check of WakeUp factor Task generation for waiting INIT_PCI c...

Page 79: ...itialization of NDP Storing of CMOS error status to IRT_ERR_STS_BUF Timer initialization start EC initialization Reading of battery information F10Eh INIT_SYSTEM Initialization of system Update of system BIOS Update of EDID information for LCD Waiting for VGA chip initialization completion F10Fh INIT_DISPLAY Waiting for Display access completion F110h Calling VGA BIOS F112h DISP_LOGO Displaying lo...

Page 80: ...d Waiting for completion of initializing HDD F11Dh EX_IO_ROM_CHECK Check of option I O ROM Saving of value in 40 00h for SIO saving restoring Setting of font address for resume password Setting of repeat parameter for USB KB Final check of key input during IRT Storing of T_SHADOW_RAM_SIZE Update of system resource before boot Rewriting of memory map data of INT15h E820h function Waiting for AC Lin...

Page 81: ...zation completion Notifies the DVI connection status to VGA BIOS Setting of battery save mode Setting of date Waiting for Bluetooth initialization completion Update of DMI Wakeup factor Update of SM BIOS structure table PCI device configuration space close Cache control Process for CPU Make the CPU clock to be set by SETUP Waiting of motor off completion of disabled HDD Final decision of USB FDD d...

Page 82: ...ically extension command every 25 seconds not to generate time out of power off Clears resume power off status Storing and initializing of special configuration register Prohibits clock control Recognition of suspending for boot resume F131h Branch of resume mode DPORT F132h or boot mode DPORT F133h F132h Powering off during resuming Halts HC If in password process recovers display information Sta...

Page 83: ...ng of original HW for system Calculation of check sum conventional memory F134h Suspending for boot mood F137h Processing of VGA off boot Suspending of HDD boot Transition to S5 of Bluetooth boot For models supporting Bluetooth F138h Suspending of boot resume for PnP Stores PnP resource information into Flash ROM Suspending of boot resume for password Stores password information into Flash ROM F13...

Page 84: ... USB over current Calculation of check sum of PnP RAM area Not work in suspending for boot Acquires how to turn the power off Resets by EC when required Makes not to send Eject Power Off command when turn the power off by the date check of alarm power on Prohibition of all SMI Initializing of special register in suspending Calculates the check sum of SMRAM and stores it in SMRAM Calculates the che...

Page 85: ... Control of excess of rated input power Control of battery discharging current 1CmA Control of excess of rated current of AC adapter Dividing for measuring of IRT time Setting to clock generator Check of parameter block A Initializing of CPU Updating micro code Judge of CPU type Check of supporting Geyserville Sets the CPU clock to High Initializing devices necessary for initialization before init...

Page 86: ...etting HW by PnP resource Processing of RESUME for PnP Waiting for the completion of VGA power down control because the VGA configuration can not be seen Processing of RESUME for PCI Checks slots that were in ON status during suspending for fingerprint identification Recovery of PCMCIA card Error when an ATA card is pulled out Resume error DPORT 17BH Recovery of each device 1 Executing of dividing...

Page 87: ...zing Recovery of USB register Recovery of CPU register Resetting NDP interruption Recovery of system status command and port Notifies the device change status to the high rank Wakeup check Setting WAKEUP status data for ACPI Notifies the DVI connection status to VGA BIOS Setting battery saving mode Setting of date Waiting for the completion of Bluetooth initializing models supporting Bluetooth Ren...

Page 88: ... models supporting built in FDD Checks if the power off switch is pressed or not during resume processing Suspends if pressed F12Bh Executes HOTKEY F1 processing when booting in instant security F12Ch Not in ACPI mode Clears key buffer F12Dh In ACPI mode Clears IRT status F12Eh In ACPI mode Clears flag in Resume process Acquires Wake Up Vector address Clears key buffer Update of date time ACPI mod...

Page 89: ...2 Memory test 3 Keyboard test 4 Display test 5 Floppy Disk test 6 Printer test It is not supported 7 Async test It is not supported 8 Hard Disk test 9 Real Timer test 10 NDP test 11 Expansion test 12 CD ROM DVD ROM test 13 Only One test 14 Wireless LAN test 15 LAN Modem Bluetooth IEEE1394 test 16 Sound test If an error is detected during these tests go to Procedure 4 Procedure 4 Replacement Check ...

Page 90: ...ck Procedure 1 FDD Head Cleaning Check FDD head cleaning is one option available in the Diagnostic Program After connecting USB FDD insert the Diagnostics Disk in the floppy disk drive Turn on the computer and run the test And then clean the FDD heads using the cleaning kit If the FDD still does not function properly after cleaning go to Procedure 2 Detailed operation is given in Chapter 3 Tests a...

Page 91: ...ng the FDD diagnostics test go to Check 1 Table 2 7 FDD error code and status Code Status 01h Bad command 02h Address mark not found 03h Write protected 04h Record not found 06h Media replaced 08h DMA overrun error 09h DMA boundary error 10h CRC error 20h FDC error 40h Seek error 60h FDD not drive 80h Time out error Not ready EEh Write buffer error FFh Data compare error Check 1 If the following m...

Page 92: ...nd perform the following checks USB FDD can be connected to the following 4 ports System board x 3 ports US board x 1 port Check 1 Make sure USB FDD is firmly connected to USB port If the connection is loose connect firmly and repeat Procedure 2 If the problem still occurs go to Check 2 NOTE When checking the connection be sure to check it with care for the followings 1 Cable can not be disconnect...

Page 93: ... does not work properly when connected to CN4620 perform Check 4 If it does not work properly when connected to CN4610 CN4611 CN4612 or all ports perform Check 5 Check 4 US board may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Check 5 Check 5 System board may be faulty Replace it with a new one following the steps ...

Page 94: ... following checks Check 1 Input C and press Enter If you cannot change to drive C go to Check 2 If you can change to drive C go to Procedure 2 Check 2 Input FDISK and press Enter Choose Display Partition Information from the FDISK menu If drive C is listed in the Display Partition Information go to Check 3 If drive C is not listed return to the FDISK menu and choose the option to create a DOS part...

Page 95: ...k 2 If either of the following messages appears go to Check 3 If the following messages do not appear perform Check 4 Insert system disk in drive Press any key when ready or Non System disk or disk error Replace and press any key when ready Check 3 Using the SYS command of the MS DOS transfer the system to the 2 5 HDD If the system is not transferred go to Procedure 3 Refer to the MS DOS Manual fo...

Page 96: ... Chapter 3 Check 1 Format an 2 5 HDD using MS DOS FORMAT command Type as FORMAT C S U If 2 5 HDD can not be formatted perform Check 2 Check 2 Using the MS DOS FDISK command set the 2 5 HDD partition If the partition is not set go to Check 3 If it is set format 2 5 HDD using MS DOS FORMAT command Check 3 Using the Diagnostic Disk format 2 5 HDD with a format option physical format If HDD is formatt...

Page 97: ...error code is not displayed but the problem still occurs go to Procedure 5 Table 2 8 2 5 Hard disk drive error code and status Code Status 05 HDD HDC NOT RESET ERROR 07 HDD DRIVE NOT INITIALIZE 09 HDD DMA BOUNDARY ERROR 0B HDD BAD TRACK ERROR BB HDD UNDEFINED ERROR 08 HDD OVERRUN ERROR DRQ ON 01 HDD BAD COMMAND ERROR 02 HDD ADDRESS MARK NOT FOUND 04 HDD RECORD NOT FOUND ERROR 10 HDD ECC ERROR 20 H...

Page 98: ...s Check 1 Make sure HDD s is are firmly connected to the connector s on the system board If any of the connections are loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 One of HDD s may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures and check the operation If the problem still occurs perform Check 3 C...

Page 99: ...n Check Procedure 2 Connector and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Keyboard Test DIAGNOSTIC TEST and Pressed key display test ONLY ONE TEST in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs go to Procedure 2 If an error does not occur keyboard is functioning ...

Page 100: ...Check 1 Make sure keyboard cable is firmly connected to system board If the connection is loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 Keyboard may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 System board may be faulty Replace it with a new o...

Page 101: ...c Test Program Execution Check Procedure 2 Connector and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Touch pad test ONLY ONE TEST in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs go to Procedure 2 If an error does not occur touch pad is functioning properly 2 48 QOSMIO...

Page 102: ...k 1 Make sure the cable is firmly connected to system board If the connection is loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 Touch Pad or the cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 System board may be faulty Replace it with a ...

Page 103: ...t the computer The computer automatically detects the external monitor If the external monitor works correctly the internal LCD may be faulty Go to Procedure 3 If the external monitor appears to have the same problem as the internal monitor system board may be faulty Go to Procedure 2 Procedure 2 Diagnostic Test Program Execution Check The Display Test program is stored in Diagnostics disk This pr...

Page 104: ... by an LCD FL cable And fluorescent lamp is connected to FL inverter board by HV cable Their cables may be disconnected from system board or FL inverter board Disassemble the computer following the steps described in Chapter 4 Replacement Procedures If the connection is loose reconnect firmly and restart the computer If the problem still occurs go to Procedure 4 QOSMIO G10 Maintenance Manual 960 4...

Page 105: ...g the instructions in Chapter 4 Replacement Procedures and test the display again If the problem still occurs perform Check 2 Check 2 LCD FL cable may be faulty Replace FL LCD cable with a new one following the instructions in Chapter 4 Replacement Procedure and test the display again If the problem still occurs perform Check 3 Check 3 FL inverter may be faulty Replace FL inverter with a new one f...

Page 106: ... detected by the test go to Procedure 2 Procedure 2 Connector Check and Replacement Check The connection of optical disk drive and system board may be defective Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure optical disk drive is firmly connected to the connector on system board If the connection i...

Page 107: ...any error is detected perform Procedure 2 Procedure 2 Connector Check and Replacement Check MDC Modem Daughter Card is used as the modem for this computer MDC is connected to SD board which is connected to system board And also MDC is connected to system board by cable If modem malfunctions The connection of cable board and module may be defective Otherwise they may be faulty Disassemble the compu...

Page 108: ...urs perform Check 4 Check 4 SD board may be faulty Replace it with a new one following the instructions in Chapter 4 If the problem still occurs perform Check 5 Check 5 Cable between MDC and system board may be faulty Replace it with a new one following the instructions in Chapter 4 If the problem still occurs perform Check 6 Check 6 System board may be faulty Replace it with a new one following t...

Page 109: ...or more information on how to perform the test program If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check and Replacement Check The LAN function is embedded on system board If LAN malfunctions its connection is defective or LAN cable and system board may be faulty Check 1 Make sure LAN cable is firmly connected to the connector J4100 If the problem still occurs perf...

Page 110: ...ure 1 Transmitting Receiving Check Before starting the test make sure the wireless communication switch is set in the ON position Check 1 Execute Wireless LAN test program to check the transmitting receiving function of wireless LAN You will need a second computer that can communicate by wireless LAN Perform the test following the instructions described in Chapter 3 If the computer passes the test...

Page 111: ...is Off turn it On If the problem still occurs perform Check 2 Check 2 Make sure wireless LAN card Mini PCI is firmly connected to the CN2200 on system board If the connector is defective connect it firmly and perform Procedure 1 If the problem still occurs perform Check 3 Check 3 Make sure that wireless LAN antenna cables black and white are firmly connected to the connectors on Wireless LAN card ...

Page 112: ...ireless LAN antenna may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 2 Check 2 Wireless LAN card may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check3 System board may be faulty Replace it with a new one ...

Page 113: ...cedure 1 Diagnostic Test Program Execution Check Execute the Sound test in Sound Test program disk Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check The connection of sound system is shown in the following figure As the connection may be defective disassemble the PC and...

Page 114: ...ill occurs perform Check 5 Check 3 Internal microphone may be faulty Replace it with a new one following the steps in Chapter 4 If the problem still occurs perform Check 5 Check 4 Speaker may be faulty Replace it with a new one following the steps in Chapter 4 If the problem still occurs perform Check 7 Check 5 SD board may be faulty Replace it with a new one following the instructions in Chapter ...

Page 115: ...ection is loose reconnect it firmly and return to Procedure 2 If the problem still occurs perform Check 2 Check 2 TV antenna cable may be faulty Replace it with a new one following the steps in Chapter 4 If the problem still occurs perform Check 3 Check 3 TV tuner module may be faulty Replace it with a new one following the steps in Chapter 4 If the problem still occurs perform Check 4 Check 4 TJ ...

Page 116: ...Chapter 3 Tests and Diagnostics QOSMIO G10 Maintenance Manual 960 497 3 i ...

Page 117: ...3 ii QOSMIO G10 Maintenance Manual 960 497 ...

Page 118: ...3 10 3 5 Subtest Names 3 11 3 6 System Test 3 13 3 7 Memory Test 3 15 3 8 Keyboard Test 3 16 3 9 Display Test 3 17 3 10 Floppy Disk Test 3 20 3 11 Printer Test 3 22 3 12 Async Test 3 24 3 13 Hard Disk Test 3 25 3 14 Real Timer Test 3 28 3 15 NDP Test 3 30 3 16 Expansion Test 3 31 3 17 CD ROM DVD ROM Test 3 33 3 18 Error Code and Error Status Names 3 34 3 19 Hard Disk Test Detail Status 3 37 3 20 O...

Page 119: ... LAN Test Program Intel made b g 3 57 3 27 Wireless LAN Test Program Intel made a b g 3 61 3 28 Wireless LAN Test Program Askey made 3 66 3 29 LAN Modem Bluetooth IEEE1394 Test Program 3 70 3 29 1 LAN test 3 70 3 29 2 Modem test 3 73 3 29 3 Bluetooth test 3 74 3 29 4 IEEE1394 test 3 83 3 30 Sound Test Program 3 84 3 30 1 Sound Standard test 3 84 3 30 2 Sound Legacy test 3 86 3 30 3 CD Sound Standa...

Page 120: ...Table 3 3 Hard disk controller status register contents 3 37 Table 3 4 Error register contents 3 38 Table 3 5 Error message 3 76 Table 3 6 Error code for Bluetooth test BD_ADDR 3 77 Table 3 7 Error code for Bluetooth test BD_ADDR of the DUT 3 81 QOSMIO G10 Maintenance Manual 960 497 3 v ...

Page 121: ...3 vi QOSMIO G10 Maintenance Manual 960 497 ...

Page 122: ... The heatrun test is automatic test program which executes the some tests successively NOTE Before starting the diagnostics be sure to follow these steps 1 Check all cables are connected firmly 2 Exit any application and close Windows 3 Check if ALL Device is selected in the Device Config in SET UP menu After checking the diagnostics be sure to select Setup by OS in the Device Config 3 1 1 Diagnos...

Page 123: ...d working disk Floppy disk test A cleaning kit to clean the floppy disk drive heads Head Cleaning An external CRT monitor Expansion test A CD test media TOSHIBA CD ROM TEST DISK or ABEX TEST CD ROM Sound test A DVD test media DVD ROM TEST DISK TSD 1 Sound test A music CD Sound test A CD RW test media CD ROM DVD ROM test A USB test module USB test A USB cable USB test LAN wraparound connector LAN t...

Page 124: ... System configuration display E2PROM test MAC GUID DMI You will need the following equipment to perform some of the programs The Diagnostics Disk Main T D A LAN wraparound connector E2PROM test 3 1 3 Heatrun test program The heatrun test starts automatically after the selection You will need the following equipment to perform this program The Diagnostics Disk Main T D QOSMIO G10 Maintenance Manual...

Page 125: ...1 To start the Diagnostics menu T D press 1 and Enter To start the H W initial information setting tool press 2 and Enter To start the Heatrun test press 3 and Enter NOTE After replacing the system board or CPU it is necessary to execute the subtest 01 Initial configuration in 3 3 Setting of the hardware configuration 3 2 1 Diagnostics menu T D After pressing 1 and Enter in the startup menu the fo...

Page 126: ...EST 4 DISPLAY TEST 5 FLOPPY DISK TEST 6 PRINTER TEST It is not supported 7 ASYNC TEST It is not supported 8 HARD DISK TEST There is a second hard disk 9 REAL TIMER TEST 10 NDP TEST 11 EXPANSION TEST 12 CD ROM DVD ROM TEST 88 ERROR RETRY COUNT SET FDD HDD 99 EXIT TO DIAGNOSTICS MENU NOTE Only when a 2nd HDD is installed in the computer There is a second hard disk message appears in the display Func...

Page 127: ...ville 04 Quick charge 05 DMI read 99 Exit to DIAGNOSTIC TEST MENU NOTE The menu displayed by your computer may be slightly different from the one shown above Select the desired subtest number from the subtest menu and press Enter The following message will appear TEST LOOP YES or NO ERROR STOP YES or NO Use the right and left arrow keys to move the cursor to the desired option Selecting YES of TES...

Page 128: ...keeps the test running even if an error is found When an error occurred the error status is displayed and one error is added to the error counter Table 3 1 in section 3 5 describes the function of each test on the subtest menu Table 3 2 in section 3 18 describes the error codes and error status for each error 3 2 2 H W initial information setting tool After selecting this test the following menu a...

Page 129: ...ng and writing of DMI information When the DMI information is displayed the following messages appear in order Input each information If you do not replace the PCB the DMI information should not be changed 1 Enter Model Name is displayed Input the computer s model name and press Enter e g DynaBook 2 Enter Version Number is displayed Input the computer s version number and press Enter e g PC18070C3...

Page 130: ...lready written test ends without setting The following message appears in the display after setting the region code Press any key to return to the H W initial information setting tool menu It completed Press any key to continue Subtest 08 System configuration display This subtest displays the information of the system configuration When the following message appears confirm the contents and press ...

Page 131: ...etails on the procedure and test content refer to RUNNING TEST When the heatrun test ends following message appears in the display HEATRUN TEST END Press any key to continue Press any key and return to the startup menu NOTE The test result Errorlog txt is stored in the floppy disk The result is displayed in the same way as 3 22 LOG UTILITIES For more detail in the display refer to LOG UTILITIES 3 ...

Page 132: ...MORY 01 02 03 04 05 Conventional memory Protected Mode Protected Mode cache off Cache memory on off Stress 3 KEYBOARD 01 Pressed key code display 4 DISPLAY 01 02 03 04 05 06 07 VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation Mode test for VGA All dot on off for LCD H pattern display LCD Brightness 5 FLOPPY DISK 01 02 03 04 05 Sequential read Sequential read write Random addre...

Page 133: ...1 02 03 04 05 06 07 08 09 Sequential read Address uniqueness Random address data Cross talk peak shift Partial Read Write specified address Read specified address Sequential write W R C specified address 9 REAL TIMER 01 02 03 Real time Backup memory Real time carry 10 NDP 01 NDP test 11 EXPANSION 01 03 PCMCIA wrap around Not supported RGB monitor ID 13 CD ROM DVD ROM 01 02 03 04 Sequential read Re...

Page 134: ...2 To check the CPU fan press 1 and Enter To check the VGA fan press 2 and Enter To check both CPU fan and VGA fan press 0 and Enter The following message will appear Test Fan Revolution 0000RPM start Make sure the fan does not rotate then press Enter The following message will appear Test Fan Revolution Low speed Start Make sure the fan rotates at low speed then press Enter The following message w...

Page 135: ...tion in the Flash ROM in the following format DMI Data Display Ver X XX Model Name XXXXXXXXXXX Version Number XXXXXXXXXXXX Serial Number XXXXXXXX Model Number XXXXXX XXXXX UUID Number XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press Enter to EXIT To exit this subtest and return to the SYSTEM test menu press Enter 3 14 QOSMIO G10 Maintenance Manual 960 497 ...

Page 136: ...ess data from 1MB to maximum MB and reads the new data and compares the result with the original data Subtest 03 Protected Mode Cache off This subtest executes the same way as the subtest 02 with the cache off Subtest 04 Cache Memory To test the cache memory a pass through write read comparison of 5Ah data is run repeatedly to the test area 7000 Program size to 7000 7FFF 32 KB to check the hit mis...

Page 137: ...ssed the scan code character code and key top name are displayed on the screen in the format shown below The Ins Lock Caps Lock Num Lock Scroll Lock Alt Ctrl Left Shift and Right Shift keys are displayed in reverse screen mode when pressed The scan codes character codes and key top names are shown in Appendix D KEYBOARD TEST IN PROGRESS 302000 Scan code Character code Keytop Ins Lock Caps Lock Num...

Page 138: ...ubtest 02 Gradation for VGA This subtest displays four colors red green blue and white from left to right across the screen from black to maximum brightness The display below appears on the screen when this subtest is executed To exit this subtest and return to the DISPLAY TEST menu press Enter Subtest 03 Gradation for LCD This subtest displays bands of gradations for mixed colors then for red gre...

Page 139: ...Mode 117 1024 768 64K Mode 118 1024 768 16M The display below appears on the screen when this subtest is executed Display example Mode 12 To exit this subtest and return to the DISPLAY TEST menu press Enter after displaying the Mode 118 Subtest 05 All dot on off for LCD This subtest displays an all white screen then an all black screen The display changes automatically every three seconds then ret...

Page 140: ...HHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and return to the DISPLAY TEST menu press ...

Page 141: ...uccessively Answer each question with an appropriate response to execute the test 1 The following message will appear Select the media mode and start track to be tested then press Enter Test start track Enter 0 dd 00 79 2 The Floppy Disk test contains five subtests that test the FDD The floppy disk test menu will appear after you select FDD test parameters FLOPPY DISK XXXXXXX XXX DIAGNOSTIC TEST V...

Page 142: ...ead This subtest performs a Cyclic Redundancy Check CRC that continuously reads all the tracks track 0 to 39 0 to 79 on a floppy disk Subtest 02 Sequential read write This subtest continuously writes data pattern B5ADADh to all the tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data Subtest 03 Random address data This subtest writes random data to ...

Page 143: ... the system to execute this test Also printer port wraparound connector must be connected The following message will appear after selecting the subtest 01 to 03 of the printer test channel 1 XXXXh channel 2 XXXXh channel 3 XXXXh Select the channel number 1 3 The printer I O port address is specified by the XXXXh number The computer supports three printer channels Select the printer channel number ...

Page 144: ...rs print This subtest prints the various print types shown below Subtest 03 Wraparound NOTE To execute this subtest a printer wraparound connector must be connected to the computer s printer port This subtest checks the output and bi directional modes of the data control and status lines through the parallel port wraparound connector 34M741986G01 Both output and bi directional modes are tested QOS...

Page 145: ...o execute subtests 01 and 02 each computer must have access to the other computer s infrared port This subtest sends 20h through 7Eh data to the receive side then receives the sent data and compares it to the original data through the FIR SIR port Subtest 02 FIR SIR Point to point receive This subtest is used with subtest 01 described above This subtest receives the data from the send side then se...

Page 146: ... used only once If it exists use it to back up the pre installed software then use the Backup utility in the System Tools folder to back up the entire disk including the user s files Refer to the operating system instructions When a 2nd HDD is installed the following messages will appear after selecting the hard disk test from the DIAGNOSTIC TEST MENU Test drive number select 1 HDD 1 2 HDD 2 0 HDD...

Page 147: ...being tested and the last two digits indicate the error status code as explained in table 3 2 of the section 3 18 Subtest 01 Sequential read This subtest is a sequential reading of all the tracks on the HDD starting at track 0 When all the tracks on the HDD have been read the test starts at the maximum track and reads the tracks on the HDD sequentially back to track 0 Subtest 02 Address uniqueness...

Page 148: ...DB 6 cylinder D24974 7 cylinder Subtest 05 Partial Read This subtest reads 1GB data which is in minimum middle and maximum address of the HDD area Subtest 06 Write specified address This subtest writes specified data to a specified cylinder and head on the HDD Subtest 07 Read specified address This subtest reads data which has been written to a specified cylinder and head on the HDD Subtest 08 Seq...

Page 149: ...rrent date is not correct input the correct date at the Enter new date prompt and press Enter 3 The following messages will appear Current date XX XX XXXX Current time XX XX XX Enter new time PRESS ENTER KEY TO EXIT TEST 4 If the current time is not correct input the correct time in 24 hour format To enter press Shift The time is updated To exit the test press Enter Subtest 02 Backup memory This s...

Page 150: ... real time clock increments making sure the date and time are displayed in the following format Current date 12 31 1999 Current time 23 59 58 The real time increments are automatically executed and the following is displayed Current date 01 01 2000 Current time 00 00 00 PRESS Enter KEY TO EXIT TEST To exit the test press Enter QOSMIO G10 Maintenance Manual 960 497 3 29 ...

Page 151: ...the NDP test select 10 from the DIAGNOSTICS TEST MENU press Enter and follow the directions on the screen Subtest 01 NDP This test checks the following functions of NDP Control word Status word Bus Addition Multiplication 3 30 QOSMIO G10 Maintenance Manual 960 497 ...

Page 152: ...llowing signal line of the PC card slot Address line REG CE 1 CE 2 line Data line Speaker line Wait line BSY BVD1 line This subtest is executed in the following order Sub Address Good Bad Contents 01 00001 00001 nn nn xx xx Address line REG CE 1 CE 2 nn A0 90 80 00 02 00002 ww rr Data line ww write data rr read data 03 00003 Speaker line 04 00004 40 80 xx Wait line 40 xx 80 05 00005 nn xx Other li...

Page 153: ...his subtest RGB monitor ID wraparound connector is required The wiring diagram of the connector is described in Appendix F Connect a wraparound connector to CRT monitor for the test of ID acquisition This subtest is executed by using VESA command 3 32 QOSMIO G10 Maintenance Manual 960 497 ...

Page 154: ... TSD 1 For the subtest 04 use a CD RW on the market Subtest 01 Sequential read This subtest is a sequential reading of one block units 2K bytes of all the logical addresses Subtest 02 Read specified address This subtest reads one block data from a specified address Subtest 03 Random address data This subtest reads one block data and multi block data from random addresses 200 times Subtest 04 RW 1p...

Page 155: ...OR 2nd Batt ROM THORMISTOR ERROR 1 ROM THORMISTOR ERROR 2 ROM THORMISTOR ERROR 3 Memory 01 02 DD RAM PARITY ERROR RAM PROTECTED MODE NO CHANGE RAM CACHE MEMORY ERROR Keyboard FE FD F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA EF ED USB GET DESCR ERROR FIRST USB SET ADDRESS ERROR HUB GET DESCR ERROR Top 8B HUB GET DESCR ERROR Whole HUB SET CONFIGURATION ERROR HUB GET DESCR ERROR DESCR HUB SET FEATURE ERROR P O...

Page 156: ...F PAPER PRT POWER OFF PRT BUSY LINE ASYNC 01 02 04 08 10 20 40 80 88 05 06 RS232C DTR ON TIME OUT RS232C CTS ON TIME OUT RS232C RX READY TIME OUT RS232C TX FULL TIME OUT RS232C PARITY ERROR RS232C FRAMING ERROR RS232C OVERRUN ERROR RS232C LINE STATUS ERROR RS232C MODEM STATUS ERROR SIR TIME OUT ERROR FIR TIME OUT ERROR HDD 05 07 09 0B BB 08 01 02 04 10 20 40 80 11 AA HDD HDC NOT RESET ERROR HDD DR...

Page 157: ...RROR NDP BUS ERROR NDP ADDITION ERROR NDP MULTIPLAY ERROR EXPANSION C1 C3 C4 C5 C6 C7 C8 CB CC CE CF ADDRESS LINE ERROR CE 1 LINE ERROR CE 2 LINE ERROR DATA LINE ERROR WAIT LINE ERROR BSY LINE ERROR BVD1 LINE ERROR ZV Port ERROR NO PCMCIA CARD TYPE ERROR ZV_CONT ERROR CD ROM DVD ROM 01 02 03 04 05 06 09 11 20 40 80 90 B0 BAD COMMAND ILLEGAL LENGTH UNIT ATTENTION MEDIA CHANGE REQUEST MEDIA DETECTED...

Page 158: ...he HDC status register and error register are listed in Tables 3 3 and 3 4 Table 3 3 Hard disk controller status register contents Bit Name Description 7 BSY Busy 0 HDC is ready 1 HDC is busy 6 DRY Drive ready 0 Hard disk drive is not ready to accept any command 1 Hard disk drive is ready 5 DWF Drive write fault 0 DWF error is not detected 1 Write fault condition occurred 4 DSC Drive seek complete...

Page 159: ...able data error 1 Uncorrectable data error has been detected 5 Not used 4 IDN Identification 0 Not used 1 There is no ID field in the requested sector 3 Not used 2 ABT Abort 0 Not used 1 Illegal command error or command abort 1 TK0 Track 0 0 The hard disk found track 0 during a recalibrate command 1 The hard disk could not find track 0 during a recalibrate command 0 Not used 3 38 QOSMIO G10 Mainte...

Page 160: ...ess Enter The following menu appears in the display ONLY ONE TEST Menu XXXXXXXXX 1 Pressed Key Display 2 Touch Pad 3 GP Button 4 Kill Switch 5 USB 6 Touch Pad Scroll Button 7 LED 8 Remocon Sound onsei onta 9 Common Test Press test number 1 8 9 Select the subtest number you want to test and press Enter To return to the DIAGNOSTIC TEST menu select 9 and press Enter QOSMIO G10 Maintenance Manual 960 ...

Page 161: ...e display as shown below When any key is pressed the corresponding key on the screen changes to the key character that was pressed Holding a key down enables the auto repeat function which causes the key s display character to blink Press Del Enter to end the test IF TEST OK Press Dell Enter key 3 40 QOSMIO G10 Maintenance Manual 960 497 ...

Page 162: ...pad switch When moving your finger on the touch pad towards the upper left the POINTING display changes according to the following illustration If a touch pad switch is pressed the BUTTONS displays appear on the right side one by one The parameters appear above the BUTTONS 1 or 2 corresponding to the pressed touch pad switch highlights To end this subtest press two touch pad switches at the same t...

Page 163: ...pear in the display Press button 1 As the same way press the indicated AV button and carry on the AV button test If wrong key is pressed following message will appear in the display Press any key Pressing any key indication of pressing AV button will appear in the display again Unless the right AV button is pressed this operation is repeated After checking all AV buttons return to the ONLY ONE TES...

Page 164: ...le must be connected This subtest checks if USB port works properly The following menu appears in the display ONLY ONE TEST Menu XXXXXXXXX 0 Port 0 1 Port 1 2 Port 2 3 Port 3 9 EXIT Press test number 0 3 9 Connect the USB test module and USB cable to the computer Input the port test number and press Enter OK message appears in the display if the test ends without a defective NG message appears in ...

Page 165: ...ESC and return to ONLY ONE TESST menu Subtest 07 LED This subtest checks if each LED lights properly The following message appears in the display in order Follow the instructions in the display to execute the test HDD Access LED test Confirm the LED of HDD status blinks properly Press any key and following message appears in the display Caps Num Overlay BT W LAN LED test Confirm each LED lights pr...

Page 166: ... Main Battery LED Green Check if the each LED lights in the same color as the message in the display Message switches Green Orange Press Enter and return to the ONLY ONE TEST menu Subtest 08 Remocon Sound onsei onta This subtest checks if AUDIO button of attached remote controller works properly The following message appears in the display Press AUDIO button Press AUDIO button of the remote contro...

Page 167: ...st 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages DIAGNOSTICS FLOPPY DISK HEAD CLEANING VX XX Mount cleaning disk s on drive s Press any key when ready 2 Remove the Diagnostics Disk from the FDD then insert the cleaning disk and press Enter 3 When the cleaning start message appears the FDD head cleaning has begun 4 The display automatically returns to the DIAGNOSTIC ...

Page 168: ...on a floppy disk or output the data to a printer The error information is displayed in the following order 1 Error count CNT 2 Test name Subtest number TS No 3 Pass count PASS 4 Error status STS 5 FDD HDD or memory address ADDR 6 Write data WD 7 Read data RD 8 HDC status HSTS 9 Error status name ERROR STATUS NAME If the power switch is turned off the error information will be lost QOSMIO G10 Maint...

Page 169: ...6 FD Log Read 7 FD Log Write 2 The error information displayed on the screen can be manipulated by the following number keys The 1 key scrolls the display to the next page The 2 key scrolls the display to the previous page The 3 key returns to the Diagnostic Menu The 4 key erases all error log information in RAM The 5 key outputs the error log information to a printer The 6 key reads the log infor...

Page 170: ... computer for the FDD test 3 23 2 Operations 1 Select 6 from the Diagnostic Menu and press Enter the following messages will appear in the display in order FDD write read test Y N Printer wrap around test Y N Serial wrap around test Y N CD ROM DVD ROM test Y N 2 To execute the test press Y yes and Enter To cancel the test press N no and Enter If you execute the selectable test follow the indicatio...

Page 171: ...m can format a floppy disk in the following formats a 2DD Double sided double density double track 96 135 TPI MFM mode 512 bytes 9 sectors track b 2HD Double sided high density double track 96 135 TPI MFM mode 512 bytes 18 sectors track 2 COPY This program copies data from a source floppy disk to a target floppy disk 3 DUMP This program displays the contents of the floppy disk and the designated s...

Page 172: ...ia drive type number and press Enter A message similar to the one below will be displayed Warning Disk data will be destroyed Insert work disk into drive A Press any key when ready d Remove the Diagnostics Disk from the FDD insert the work disk and press any key The following message will be displayed when the FDD format is executed FDD TYPE TRACK XXX FDD TYPE HEAD X FDD TYPE SECTOR XX Format star...

Page 173: ... TYPE SECTOR XX Copy start track head XXX X d The following message will appear Insert target disk into drive A Press any key when ready e Remove the source disk from the FDD then insert a formatted work disk and press any key The following message will appear and start copying to the target disk track head XXX X f When the amount of data is too large to be copied in one operation the message from...

Page 174: ...ia mode 1 1 20MB 2 1 44MB 3 1 23MB e The following message will appear Insert source disk into drive A Press any key when ready f Insert a source disk and press any key and the following message will appear Max address Track XXXX Head XX Sector XX Track number g Set the track number head number and sector number you want to dump The system will access the disk and dump a list Then the message show...

Page 175: ... 2 down 3 end l The following message will appear Selecting 2 returns to the FDD UTILITIES MENU Another dump 1 Yes 2 No 5 HDD ID READ program Selecting HDD ID displays the following HDD ID configuration HDD ID Read VX XX Drive 1 Drive 2 Model No XXXXXXX XXXXXXX NOTE Only when a 2nd HDD is installed Drive 2 message appears in the display Press Enter to return to the FDD UTILITIES MENU ...

Page 176: ... PS Microprocessor version 7 SVP parameter version Panel Manufacture code Product code 8 Micro code revision Processor number 9 Total Memory Size Conventional memory 10 Battery code 11 HWSC 12 FSB Voltage 13 The number of printer ports 14 The number of ASYNC ports 15 Math co processors 16 Floppy Disk Drive Track Head Sector 17 Hard Disk Drive Sector Drive size Manufacture code 18 Optical Disk Driv...

Page 177: ...anel XXXXXXXXX Manu XXXX Prod XXXX Micro code Revision VX XX Processor XXXh Total Memory Size XXXXXXMB Conventional Memory XXXKB Battery Code XXXXXXXXXXXX HWSC XXXXXXX FSB XXXXXMHz Voltage XEh X Printer Adapter LPT1 XXXX LPT2 XXXX LPT3 XXXX X ASYNC Adapter COM1 XXXX COM2 XXXX COM3 XXXX X Math CO Processor X Floppy Disk Drive s Track XX Head XX Sector XX X Hard Disk Drive s 1 Sectors XXXXX XXXXX GB...

Page 178: ... the display Intel Calexico 11b g Card Maintenance test Menu 1 SKU check of Module 2 MAC Address Check 3 Antenna Check communication test of 11b mode 4 Communication test of 11g mode 5 All the tests of Calexico 11g Card SKU MAC Check 11b g communication test SELECT TEST No 1 5 To execute the subtest input the subtest number and press Enter Subtest01 SKU check of module This subtest displays SKU in...

Page 179: ...ing this subtest following message will appear in the display MAC XXXXXXXXXXXX MAC Address Check OK Press any key and return to the test menu If a defective is found during the test following message will appear in the display ERROR MAC all 0 MAC XXXXXXXXXXXX MAC Address Check NG Press any key and return to the test menu When a defective is detected in the test following typical cause is considere...

Page 180: ...loppy disk containing the wireless LAN test program into the FDD of the responder machine and turn on the responder machine This subtest checks the connection and communication of wireless LAN antenna of Calexico 802 11b mode After finishing the test OK message will appear in the display Press any key and return to the test menu When a defective is found during the test NG message will appear in t...

Page 181: ... Test NG Press any key and return to the test menu When a defective is detected in the test following typical cause is considered Connection of wireless LAN card Connection of wireless LAN antenna cable Main Condition of wireless LAN communication Interference obstruction Defective wireless LAN card Checking the connection and condition execute the subtest again Subtest05 All the tests of Calexico...

Page 182: ...following menu appears in the display Intel Calexico2 11a g Maintenance T D Menu 1 SKU check of Module 2 MAC Address Check 3 Antenna Check communication test of 11b mode 4 Communication test of 11a mode 5 Communication test of 11g mode 6 All the tests of Calexico2 11a g Card SKU MAC Check 11a b g communication test SELECT TEST No 1 6 To execute the subtest input the subtest number and press Enter ...

Page 183: ...wireless LAN card Using a wrong wireless LAN card Using unspecified card Defective wireless LAN card Checking the connection execute the subtest again Subtest02 MAC Address Check This subtest displays the MAC address Selecting this subtest following message will appear in the display MAC XXXXXXXXXXXX MAC Address Check OK Press any key and return to the test menu If a defective is found during the ...

Page 184: ...est The wireless communication LED lights orange Release the write protection of floppy disk for the test Setting the responder machine Connect the responder machine to the access points for 802 11a 802 11b and 802 11g with a cross cable and turn on the access points Insert the floppy disk containing the wireless LAN test program into the FDD of the responder machine and turn on the responder mach...

Page 185: ...f Calexico 802 11a mode After finishing the test OK message will appear in the display Press any key and return to the test menu When a defective is found during the test NG message will appear in the display Press any key and following message will appear in the display 11a Communication Test NG Press any key and return to the test menu When a defective is detected in the test following typical c...

Page 186: ... this subtest refer to Subtest04 Communication test of 11a mode Subtest06 All the tests of Calexico 11a b g Card This subtest checks SKU information MAC address of Calexico 802 11a b g card antenna connection and communication test of Calexico 802 11b card and communication test of Calexico 802 11a and Calexico 802 11g The test stops at when a defective is found For more details refer to each subt...

Page 187: ... disk for the test Setting the responder machine To execute subtest 03 07 responder machine with wireless LAN communication function Atheros made is required To set the responder machine follow the procedures below 1 Insert the test program disk to the FDD of responder machine and turn on the power 2 Start the program for responder machine automatically 3 The program for responder machine is set S...

Page 188: ...LECT TEST No 1 7 Subtest01 SKU check of module This subtest displays SKU information on the wireless LAN card installed Selecting this subtest following message will appear in the display Confirm if the right information on the wireless LAN card is described Module Atheros MB44ag RoW G code G36C00010310 Press any key and return to the test menu When a defective is detected in the test following ty...

Page 189: ... the subtest again Subtest03 Communication test of 11a mode MB44ag This subtest checks the connection and communication of wireless LAN antenna of Atheros 802 11a mode Check the packet throughput and RSSI and compare them with the standard After finishing the test OK message will appear in the display Press any key and return to the test menu When a defective is found during the test NG message wi...

Page 190: ...mmunication test of 11g mode MB44ag MB43g This subtest checks the connection and communication of wireless LAN antenna of Atheros 802 11g mode For more details on the contents refer to subtest 03 Subtest06 All the tests of MB43g Module This subtest checks SKU information MAC address connection and communication of wireless LAN antenna of Atheros 802 11b mode and Atheros 802 11g mode The test stops...

Page 191: ...crosoft Windows XX Startup Menu 1 LAN 2 Modem 3 Bluetooth 4 IEEE1394 Enter a choice Press the number you want to test and press Enter NOTE It is impossible to go back to startup menu once you choose the test Therefore LAN Modem Bluetooth IEEE1394 test can not be executed successively 3 29 1 LAN test To execute LAN test press 1 and Enter The following message will appear i82562 ICHx Gbe i82540 Diag...

Page 192: ...transmit receive test COMPLETED Repeat count 00000 Error count 00000 LOOPBACK TEST 100Mbps Auto negotiation TxRx Test Destination Address xxxxxxxxxxxx Source Address xxxxxxxxxxxx 100Base TX Full Duplex TRANSMIT RECEIVE NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display QOSMIO G10 Maintenance Manu...

Page 193: ...hip Select 2 to execute and press Enter The following message will appear Testing adaptor hit ESC to abort External Loopback Test PASSED Testing completed Loopback Test Complete 1000Base Auto negotiation TxRx Test CE Test Complete NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display 3 72 QOSMIO G10...

Page 194: ...will appear Modem loopback test ICHx MDC Test Program with Modem Sound Line Test Version X X Scorpio Modem Initialize OK Digital Loopback Test OK RJ11 Connector Check LED Operator s Check NOTE The menu displayed by your computer may be slightly different from the one shown above RJ11 Connection Check LED Operator s Check LED test will be executed and the following message will appear Press Key Y O...

Page 195: ...ert a floppy disk containing the test program into the target machine and turn on the target machine The following Bluetooth test menu will appear Bluetooth sub system test program VX XX 1 BD_ADDR check 3 Communications test DUT mode T communications test TEST mode Press test number 1 3 T _ Press 1 or 3 key to perform the corresponding subtest To quit the Bluetooth test program eject the floppy di...

Page 196: ...ooth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co Initializing When the machine has passed the test it displays BD_ADDR If BD_ADDR has no problem the following message is displayed Bluetooth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co My BD_ADDR XXXXXXXXXXXX h PPPPPP A SSSSS SSSSS P P A A S S S S P P A A S S PPPPPP A A SSSSS SSSSS P AAAAAAA S S P A A S S S ...

Page 197: ...Copyright C by TOSHIBA Co My BD_ADDR XXXXXXXXXXXX h FFFFFF A III L F A A I L F A A I L FFFFFF A A I L F AAAAAAA I L F A A I L F A A III LLLLLLL Table 3 5 Error message Message Contents Invalid BD_ADDR all 00 0x000000000000 Invalid BD_ADDR all FF 0xFFFFFFFFFFFF Invalid BD_ADDR bit0 1 bit40 1b Invalid BD_ADDR bit1 1 bit41 1b Invalid BD_ADDR define in the file Defined BD_ADDR 3 76 QOSMIO G10 Maintena...

Page 198: ...wed 0x0d Host Rejected due to limited resources 0x0e Host Rejected due to security reasons 0x0f Host Rejected due to remote device is only a personal device 0x10 Host Timeout 0x11 Unsupported Feature or Parameter Value 0x12 Invalid HCI Command Parameters 0x13 Other End Terminated Connection Used Ended Connection 0x14 Other End Terminated Connection Low Resources 0x15 Other End Terminated Connectio...

Page 199: ...test03 Communication test DUT mode This subtest checks the Bluetooth communication functions Preparing the tester machine for the Bluetooth test program Insert a floppy disk containing the test program into the tester machine and turn on the tester machine The Bluetooth test menu will appear Press 3 to select the test and press Enter in the target machine The following message will appear When the...

Page 200: ...hen the machine has passed the test it displays BD_ADDR of the DUT If the connection with the tester is completed the progress bar stops The following message is shown Bluetooth Subsystem T D for PCSE CS Air VerX XX Copyright C by TOSHIBA Co DUT BD_ADDR of the DUT XXXXXXXXXXXXX h CCCC OOO M M PPPPPP L EEEEEE TTTTTTT EEEEEEE DDDDD C C O O MM MM P P L E T E D D C O O M M M M P P L E T E D D C O O M ...

Page 201: ...Copyright C by TOSHIBA Co DUT BD_ADDR of the DUT XXXXXXXXXXXXX h III N N CCCC OOO M M PPPPPP L EEEEEE TTTTTTT EEEEEEE I NN N C C O O MM MM P P L E T E I N N N C O O M M M M P P L E T E I N N N C O O M M M PPPPPP L EEEEEE T EEEEEEE I N N N C O O M M P L E T E I N NN C C O O M M P L E T E III N N CCCC OOO M M P LLLLLLL EEEEEE T EEEEEEE Testing is finished _Press any key to continue 3 80 QOSMIO G10 M...

Page 202: ...Disallowed 0x0d Host Rejected due to limited resources 0x0e Host Rejected due to security reasons 0x0f Host Rejected due to remote device is only a personal device 0x10 Host Timeout 0x11 Unsupported Feature or Parameter Value 0x12 Invalid HCI Command Parameters 0x13 Other End Terminated Connection Used Ended Connection 0x14 Other End Terminated Connection Low Resources 0x15 Other End Terminated Co...

Page 203: ...Value 0x21 Role Change Not Allowed 0x22 LMP Response Timeout 0x23 LMP Error Transaction Collision 0x24 LMP PDU Not Allowed 0x25 Not Exist 0x26 Not Exist 0x27 Not Exist 0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist See the Specification of the Bluetooth System in detail 3 82 QOSMIO G10 Maintenance Manual 960 497 ...

Page 204: ...t number 1 3 To execute the TEST select the test number you want to execute and press Enter Subtest01 Transmit Receive test NOTE Before executing subtest 01 be sure to execute subtest 02 in the responder machine This program checks the data transporting between responder machine and target machine and compare them with the original data through the IEEE1394 cable Subtest02 Responder set This progr...

Page 205: ...ill appear WSS Sound blaster pro Diagnostics program 1 Sound Standard 2 Sound Legacy 3 CD Sound Standard 4 CD Sound Legacy It outputs at the speaker and lineout Press test number 1 4 Input the test number and press Enter 3 30 1 Sound Standard test To execute the Sound Standard test press 1 and Enter The following menu will appear in the display ICH4 M AD1981A Diagnostics program 1 Microphone recor...

Page 206: ...ssage will appear Recording play test And the following message will appear DOS 4GW Protected Mode Run time Version X XX Copyright c Tenberry Software Inc XXXX After this message appears display stops briefly In this timing sound is recorded from internal microphone After the recording is completed the computer plays back the sound recorded after the following message STACWAVE Version X XX Build d...

Page 207: ...btest is executed the sine wave is played while expanding sine wave from 16KB to 64KB The display returns to the Sound Standard test menu after the test ends Subtest03 Line IN recording play This subtest executes the same test as the subtest01 by recorded sound from the different port Line in port For more details on the subtest refer to the subtest01 Microphone recording play The display returns ...

Page 208: ... IN PROGRESS XXXXXXXX xxxxxxx DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS XXXXXX STATUS XXX 01 Japanese Narration 02 English Narration 03 Test Tone A 100Hz 20Hz 04 Test Tone B 400Hz 3KHz L R Drive 0 ATAPI status 00 Command XX Block address XXXXXXXX Block length XXXXXXXX Final Block address XXXXXXXXX Sub...

Page 209: ...t03 be sure to set the sound at proper volume This subtest plays sine wave while changing its table from 100Hz to 20Hz Return to the CD Sound Standard menu after the test ends Subtest 04 Test Tone B This subtest plays sine wave while changing its table from 400Hz to 3KHz and also changing the channel from left speaker to right speaker Return to the CD Sound Standard menu after the test ends 3 88 Q...

Page 210: ...dress XXXXXXXXX Select the track number you want to test and press Enter twice The following message appears in the display and selected track is played Play start CD sound Press any key play stop After pressing any key the music stops and the display returns to the selection menu of the track number NOTE When the CD ROM test is executed ALL DEVICE must be selected in the Device Config of the BIOS...

Page 211: ...ot Protocol 6 Others a CPU Cache b Level 2 Cache c Dynamic CPU Frequency Mode d Auto Power On e Start Up Logo f Sound Logo g Power Button Lamp 7 Configuration 8 Drives I O a Built in HDD b CD ROM 9 PCI Bus 10 Display a Power On Display b LCD Display Stretch c TV Type 11 Peripheral a Internal Pointing Device b Hard Disk Mode 12 LEGACY EMULATION a USB KB Mouse Legacy Emulation b USB FDD Legacy Emula...

Page 212: ...3 Tests and Diagnostics 3 31 SETUP 3 31 2 Accessing the SETUP Program Selecting 0 from the DIAGNOSTICS MENU and pressing Enter displays the followings QOSMIO G10 Maintenance Manual 960 497 3 91 ...

Page 213: ...ng message is displayed Are you sure Y N The changes you made will cause the system to reboot 2 To make other changes press N Repeat the steps above 3 To accept the changes press Y NOTE You can press Esc to quit at any time without saving changes SETUP asks you to confirm that you do not want to save your changes When SETUP is displayed at the next time the current configuration appears The Factor...

Page 214: ...alled and is automatically calculated by the computer You cannot change this value 2 System Date Time Sets the date and time System Date Sets date System Time Sets time 3 Battery This option is used to select Full Power Low Power or User Setting of the battery save mode When you select the battery save mode the followings will appear Full Power The following shows full power settings Low Power The...

Page 215: ...ower Mode CPU Sleep Mode Use this option to enable or disable the CPU sleep function Enabled Enables sleep mode Default Disabled Disables sleep mode Display Auto Off Use this option to disable or set the duration of the display automatic power off function This function causes the computer to turn the LCD panel s illumination off if you make no entry including no operation of a mouse or touch pad ...

Page 216: ...ng power Cooling Method Maximum Performance If the CPU becomes too hot the fan turns on automatically in a high speed to cool down the CPU Performance If the CPU becomes too hot the fan turns on automatically When the CPU temperature falls to a normal range the fan turns off Battery optimized If the CPU becomes too hot the processing speed is lowered If the temperature is still too high the fan tu...

Page 217: ...ooks for bootable files in the following order FDD HDD CD ROM 1 and LAN HDD CD ROM LAN FDD The computer looks for bootable files in the following order HDD CD ROM LAN and FDD FDD CD ROM LAN HDD The computer looks for bootable files in the following order FDD CD ROM LAN and HDD CD ROM LAN HDD FDD The computer looks for bootable files in the following order CD ROM LAN HDD and FDD CD ROM LAN FDD HDD ...

Page 218: ...protocol Default RPL Sets to RPL protocol 6 Others Whether or not you need to configure the computer with these options depends primarily on the kind of software or peripherals you use a CPU Cache Use this option to enable or disable the CPU cache Enabled Enables the CPU cache Default Disabled Disables the CPU cache b Level 2 Cache Use this option to enable or disable the level 2 cache When CPU Ca...

Page 219: ...ursor to the left when you set the date and time For the Alarm Time set the time to turn on the power automatically The second cannot be set When it is set to Disabled the time to turn on automatically is not set For the Alarm Date Option set the date to turn on the power automatically When it is set to Disabled the time to turn on automatically is not set NOTE 1 Do not remove the AC adaptor and b...

Page 220: ...ed Disables the sound logo function g Power Button Lamp This option sets the power button lamp Off Always off Mode 1 Sets to Mode1 Default Glows blue Power ON Glows yellow Standby Glows orange Power OFF Hibernation Mode 2 Sets to Mode 2 Glows blue Power ON Alternately flashes green and orange Standby Alternately flashes green and blue Power OFF Hibernation Mode 3 Sets to Mode 3 Changes in order of...

Page 221: ...cal disk drive It is for information only and cannot be changed Built in HDD This cannot be changed CD ROM This cannot be changed This is not displayed when a drive is not built in 9 PCI Bus This option displays the interrupt level for the Card Bus in the computer It is for information only and cannot be changed PCI BUS IRQ10 IRQ11 10 Display This group of options configures the computer s display...

Page 222: ... enables or disables a larger display area of the screen Enabled Enables the LCD display stretch feature Default Disabled Disables the LCD display stretch feature c TV Type This option allows you to select the type of TV NTSC Japan TV in Japanese system NTSC US TV in the U S system PAL S Video TV in Europe and China system 525p 480p D2 High Definition Television with 480 progressive scan 750p 720p...

Page 223: ...he hard disk for the appropriate setting 12 LEGACY EMULATION a USB KB Mouse Legacy Emulation This option sets the Legacy support condition of the USB keyboard and the USB mouse Enabled Enables LEGACY support Default USB keyboard USB mouse are available without the driver Disabled Disables LEGACY support b USB FDD Legacy Emulation This option sets the Legacy support condition of the USB floppy disk...

Page 224: ...Chapter 4 Replacement Procedures QOSMIO G10 Maintenance Manual 960 497 4 i ...

Page 225: ...4 Replacement Procedures 4 4 ii QOSMIO G10 Maintenance Manual 960 497 ...

Page 226: ... 3 1 PC card 4 10 4 3 2 Bridge media 4 11 4 4 HDD 4 12 4 5 Wireless LAN card 4 16 4 6 Memory module 4 18 4 7 Keyboard 4 20 4 8 Switch membrane 4 24 4 9 Optical disk drive 4 26 4 10 Display assembly 4 28 4 11 Cover assembly 4 34 4 12 Bluetooth LE board 4 39 4 11 1 Bluetooth 4 39 4 11 2 LE board 4 40 4 13 SD board Microphone MDC 4 42 4 12 1 SD board 4 42 4 12 2 Microphone 4 45 4 12 3 MDC 4 46 4 14 T...

Page 227: ... 55 4 19 2 TJ board 4 59 4 20 System board 4 61 4 21 VGA fan 4 63 4 22 Speaker L 4 64 4 23 CPU 4 65 4 24 VGA heat sink 4 68 4 25 TV tuner module 4 69 4 26 PC card slot 4 72 4 27 LCD unit FL inverter 4 73 4 28 LCD harness 4 78 4 29 Wireless antennas 4 80 4 30 Fluorescent lamp 4 83 4 30 1 Replacing the 17 0 inch LG Philips fluorescent lamp 4 84 4 iv QOSMIO G10 Maintenance Manual 960 497 ...

Page 228: ...4 26 Figure 4 14 Disassembling the side bracket 4 27 Figure 4 15 Removing the screws securing display assembly 4 28 Figure 4 16 Removing the cables back 4 29 Figure 4 17 Pulling out the wireless antenna cables 4 29 Figure 4 18 Removing the hinge caps 4 30 Figure 4 19 Removing the LCD harness 4 31 Figure 4 20 Removing the display assembly 4 32 Figure 4 21 Removing the screws back 4 34 Figure 4 22 D...

Page 229: ...gure 4 43 Removing the speaker L 4 64 Figure 4 44 Removing the CPU heat sink 4 65 Figure 4 45 Removing the CPU 4 66 Figure 4 46 Applying silicon grease 4 67 Figure 4 47 Removing the VGA heat sink 4 68 Figure 4 48 Removing the harness guide 4 69 Figure 4 49 Removing the TV tuner module 4 70 Figure 4 50 Arranging cables on the harness guide 4 71 Figure 4 51 Removing the PC card slot 4 72 Figure 4 52...

Page 230: ...cate the relevant section numbers in this manual In all cases when removing an FRU the battery pack must also be removed When repairing an FRU that is the potential cause of a computer fault use the chart to determine the order in which FRUs need to be removed The tilt stand if it is installed can be removed without any other FRUs removed Chart Notation The chart shows the case for the following e...

Page 231: ...lly already charged the risk of electric shock remains even when the AC adapter is unplugged from the socket To prevent electric shock always take off any metal jewelry or accessories such as necklaces bracelets or rings before working on the computer Never work with wet or moist hands 3 Take care not to injury yourself on any edges or corners CAUTION 1 Confirm that replacement parts have compatib...

Page 232: ...rmine which FRU is the cause of the fault 5 Do not perform any unnecessary work Always work in accordance with the disassembly and reassembly procedures in this manual 6 Keep parts removed from the computer in a safe place away from the computer where they will not be damaged or interfere with your work 7 Disassembling requires the removal of a large number of screws Keep removed screws in a safe ...

Page 233: ...that both sides of the plate and connector are at the same height and that the cable is fixed in the correct position Pull the cable to ensure that it is securely connected If the cable is disconnected from the connector reconnect it making sure that you lift the pressure plate high enough to insert fully the cable For spring connectors lifting up the stopper frees the cable and allows it to be pu...

Page 234: ...ny screws left over Using an incorrect screw may damage the thread or screw head and result in the FRU not being securely fastened in place After installing FRUs check that the computer operates correctly Tools and Equipment For your safety and the safety of the people around you it is important that you use Electrostatic Discharge ESD equipment Correctly utilizing of the equipment increases the p...

Page 235: ... 5 6 kgf cm NOTE To prevent damage to THIN HEAD screws press along the axis of the screwdriver while turning the screw This is because the contact area between the screw and driver is less than for a pan head screw standard pan shaped screw head Grip Color Some screws have a colored grip area to help you determine the length of the screw Even numbered length screws Brown G rip a re a Odd numbered ...

Page 236: ...he screws including the types and lengths of the screws are indicated on the computer body Format Screw shape Screw length mm Screw shape B Bind screw F Thin head screw S Super thin head screw T Tapping screw U Other screws Unique screws pan head stud etc Example B6 6mm bind screw QOSMIO G10 Maintenance Manual 960 497 4 7 ...

Page 237: ... twist or bend the battery pack 1 Turn off the power of the computer 2 Disconnect the AC adapter and all external devices from the computer 3 Turn the computer upside down 4 Release the battery lock 5 Slide the battery latch to the arrow direction and pull up the battery 6 Release the hook of the battery cover and remove the battery pack from the battery cover Battery latch Battery lock Battery co...

Page 238: ...rrectly Dispose always the used battery pack in accordance with the laws and ordinances of your local authority Use only the batteries approved by Toshiba NOTE Check visually the battery terminals and clean off any dirt with a dry cloth 1 Turn off the power of the computer 2 Disconnect the AC adapter and all external devices from the computer 3 Attach the battery cover to the battery pack 4 Place ...

Page 239: ...p out when you release it Then press the eject button once more to eject a PC card 2 Grasp a PC card and remove it NOTE If a PC card is not inserted all the way the eject button may not pop out Be sure to push a PC card firmly and press the eject button again PC card Eject button Figure 4 2 Removing a PC card Installing a PC card The following describes the procedure for inserting a PC card See Fi...

Page 240: ...he each Bridge Media manual or the manuals of the computer system you are using 1 Push a Bridge media It will pop out partly when you release so pull out the card As an instance SD card is described in the figure 4 3 Bridge media SD card Figure 4 3 Removing a bridge media Installing a Bridge media The following describes the procedure for inserting a Bridge Media See Figure 4 3 1 Insert a Bridge M...

Page 241: ...uter upside down 2 Remove the following screws securing a HDD slot cover and remove a HDD slot cover M2 5 4 0B FLAT BIND screw x3 3 Remove the following screws securing the 1st HDD assembly M2 5 6 0B FLAT BIND screw x１ 4 Disconnect the 1st HDD assembly from the connector on the system board CN1880 CAUTION When a 2nd HDD is installed they are installed in the position as the following figure 1st HD...

Page 242: ... BIND screw x１ 6 Disconnect the 2nd HDD assembly from the connector CN1800 on the system board M2 5x4 0B FLAT BIND HDD slot cover M2 5x6 0B FLAT BIND Figure 4 4 Removing the HDD assembly 7 Remove the short pin from the connector pin of the 2nd HDD Short pin Figure 4 5 Removing the short pin QOSMIO G10 Maintenance Manual 960 497 4 13 ...

Page 243: ...Procedures 8 Remove the following screws securing the HDD holder and remove the HDD holder M3 0 4 0Z FLAT BIND screw x4 HDD holder HDD M3 0x4 0Z FLAT BIND Figure 4 6 Removing a HDD 4 14 QOSMIO G10 Maintenance Manual 960 497 ...

Page 244: ...nector pin of the 2nd HDD assembly 3 Insert the 2nd HDD assembly into the HDD slot from the screw hole side first and connect it carefully to the PJ1800 on the system board 4 Secure the 2nd HDD assembly with the following screw M2 5 6 0B FLAT BIND screw x1 5 Insert the 1st HDD assembly into the HDD slot from the screw hole side first and connect it carefully to the PJ1880 on the system board 6 Sec...

Page 245: ...connect the wireless LAN antenna cable Main white cable and AUX black cable from the connectors on a wireless LAN card 3 Open the left and right latches holding a wireless LAN card and remove a wireless LAN card from the connector CN2200 on the system board Wireless LAN card cover Latch B2 0x4 0Z BIND or B2 0x4 0B LH STICK CN2200 Wireless LAN card MAIN Wireless LAN antenna cable white cable Wirele...

Page 246: ...d terminals slantwise into the connector CN2200 on the computer and press a wireless LAN card until it is securely in place 2 Connect the wireless LAN antenna cables black and white to the terminals on a wireless LAN card 3 Install the wireless LAN card cover and secure it with the following screw B2 0 x 4 0Z BIND screw x1 or B2 0 x 4 0B LH STICK x1 QOSMIO G10 Maintenance Manual 960 497 4 17 ...

Page 247: ...terminals may cause memory access problems Never press hard or bend a memory module Removing a memory module To remove a memory module confirm that the computer is in boot mode Then perform the following procedure See Figure 4 8 1 Loose the screw securing the memory slot cover 2 Remove the memory slot cover 3 Open the left and right latches and remove a memory module Screw Memory slot cover Memory...

Page 248: ...TION The power must be turned off when you insert a memory module Inserting a memory module with the power on might damage the module or the computer itself Never press hard or bend a memory module 2 Install the memory slot cover and secure it with the screw 3 When the power of the computer is turned on the computer checks automatically the memory size Confirm that the new memory is detected corre...

Page 249: ...p 1 Open the display 2 Insert your finger into the slot between the keyboard brace and the computer Then lift up the keyboard brace to unlatch and remove it 3 Remove the following screw securing the speaker cover assembly M2 5 4 0B FLAT BIND screw x1 4 Slide the speaker cover assembly to the arrow direction and pull up to remove Keyboard brace Speaker cover assembly M2 5x4 0B FLAT BIND Figure 4 9 ...

Page 250: ...e the following screws securing the keyboard M2 5 2 8B FLAT BIND screw x2 6 Lift the upper side of the keyboard and turn it face down on the palm rest M2 5x2 8B FLAT BIND Figure 4 10 Removing the keyboard QOSMIO G10 Maintenance Manual 960 497 4 21 ...

Page 251: ...yboard support plate M2 5 8 0B FLAT BIND screw x2 8 Disconnect the keyboard flexible cable from the connector CN3200 on the system board 9 Remove the keyboard M2 5x8 0B FLAT BIND CN3200 Keyboard flexible cable Keyboard support plate Figure 4 11 Removing the keyboard support plate 4 22 QOSMIO G10 Maintenance Manual 960 497 ...

Page 252: ...all the keyboard support plate and secure it with the following screws M2 5 8 0B FLAT BIND screw x2 3 Turn the keyboard face up and put it on the computer Make sure that there is no space between the keyboard and the computer 4 Secure the keyboard with the following screws M2 5 2 8B FLAT BIND screw x2 5 Slide and set the speaker cover assembly and secure it with the following screw M2 5 4 0B FLAT ...

Page 253: ...ning up the insulator disconnect the switch membrane from the connector CN9650 on the system board 2 Remove the following screw securing the switch membrane M2 5 2 8B FLAT BIND screw x1 3 Slide the switch membrane to the arrow direction and remove it CN9650 Switch membrane M2 5x2 8B FLAT BIND Insulator Figure 4 12 Removing the switch membrane 4 24 QOSMIO G10 Maintenance Manual 960 497 ...

Page 254: ...stalling the switch membrane See Figure 4 12 1 Slide and set the switch membrane in the computer 2 Turning up the insulator connect the switch membrane to the connector CN9650 on the system board 3 Secure the switch membrane with the following screw M2 5 2 8B FLAT BIND screw x1 QOSMIO G10 Maintenance Manual 960 497 4 25 ...

Page 255: ...bes the procedure for removing an optical disk drive See Figure 4 13 and 4 14 1 Turn over the computer and remove the following screws securing an optical disk drive M2 5 4 0B FLAT BIND screw x2 2 Inserting a blunt edged tool from the slot disconnect an optical disk drive toward the arrow direction from the connector CN1810 on the system board CN1810 Optical disk drive Slot M2 5 x 4 0B FLAT BIND F...

Page 256: ...g the side bracket Installing an optical disk drive The following describes the procedure for installing an optical disk drive See Figure 4 13 and 4 14 1 Attach the side bracket to an optical disk drive and secure it with the following screws M2 0 3 0C SUPER THIN HEAD screw x2 M2 0 3 2B Stepping screw x1 2 Insert an optical disk drive assembly into the slot and connect it to the connector CN1810 o...

Page 257: ...or removing the display assembly See Figure 4 15 to 4 20 1 Close the display and turn the computer upside down 2 Remove the following screws from the bottom of the computer M2 5 8 0B FLAT BIND screw x2 Locktight M2 5x8 0B FLAT BIND Locktight Figure 4 15 Removing the screws securing display assembly 4 28 QOSMIO G10 Maintenance Manual 960 497 ...

Page 258: ...t the bluetooth antenna cable from the guide Figure 4 16 Removing the cables back 6 Turning over the computer and opening the display peel off the insulators and pull out the wireless antenna cables from the slot Bluetooth antenna cable Insulator Wireless LAN antenna cable Guide Insulator front back slot Figure 4 17 Pulling out the wireless antenna cables QOSMIO G10 Maintenance Manual 960 497 4 29...

Page 259: ... x2 8 Releasing latches of hinge caps remove the hinge caps from both sides 9 Remove the following screws securing the hinge M2 5 8 0B FLAT BIND screw x2 Locktight Hinge cap Hinge cap Mask seal M2 5x8 0B FLATBIND Locktight M2 5x8 0B FLATBIND Locktight Mask seal M2 5x6 0B FLAT BIND M2 5x6 0B FLAT BIND Figure 4 18 Removing the hinge caps 4 30 QOSMIO G10 Maintenance Manual 960 497 ...

Page 260: ... LCD harness holder M2 5 2 8B FLAT BIND screw x1 11 Remove the LCD harness holder 12 Remove the LCD harness from the connector CN5600 on the system board M2 5x2 8B FLAT BIND LCD harness holder LCD harness CN5600 Figure 4 19 Removing the LCD harness QOSMIO G10 Maintenance Manual 960 497 4 31 ...

Page 261: ...13 Pulling out the pole of hinge from the hole of base assembly remove the display assembly from the base assembly Display assembly Base assembly Pole of hinge Hole Figure 4 20 Removing the display assembly 4 32 QOSMIO G10 Maintenance Manual 960 497 ...

Page 262: ... it with the following screw M2 5 2 8B FLAT BIND screw x1 5 Install the both sides of hinge caps 6 Secure the display mask with the following screws and stick the mask seal on them M2 5 6 0B FLAT BIND screw x2 7 Arrange the wireless antenna cables along the guide front and secure them with insulators 8 Pass the cables to the back of computer through the slot 9 Turn over the computer and arrange th...

Page 263: ...r 2 Remove the following screws securing the cover assembly from the back and bottom of computer M2 5 4 0B FLAT BIND screw x3 4 in the figure M2 5 6 0B FLAT BIND screw x3 6 in the figure M2 5 8 0B FLAT BIND screw x4 8 in the figure M2 5 16 0B FLAT BIND screw x10 16 in the figure 16 16 8 8 4 6 4 8 8 4 6 16 16 16 6 16 16 16 16 16 4 Figure 4 21 Removing the screws back 4 34 QOSMIO G10 Maintenance Man...

Page 264: ... Procedures 4 11 Cover assembly 3 Disconnect the VGA fan cable from the connector CN8780 in the memory slot VGA fan cable CN8780 Figure 4 22 Disconnecting the VGA fan cable QOSMIO G10 Maintenance Manual 960 497 4 35 ...

Page 265: ... cable from the connector CN3201 on the system board 7 Turning up the insulator disconnect the LE board flat cable from the connector CN9660 on the system board 8 Disconnect the MDC harness from the connector CN3021 on the system board MDC harness M2 5x8 0B FLAT BIND CN9500 SD board flat cable CN3021 M2 5x8 0B FLAT BIND CN3201 Insulator CN9660 Touch pad flat cable LE board flat cable Figure 4 23 R...

Page 266: ...ment Procedures 4 11 Cover assembly 9 Pull up and remove the cover assembly from the base assembly Cover assembly Base assembly Figure 4 24 Removing the cover assembly QOSMIO G10 Maintenance Manual 960 497 4 37 ...

Page 267: ... system board 4 Connect the touch pad flat cable to the connector CN3201 on the system board 5 Connect the SD board flat cable to the connector CN9500 on the system board 6 Secure the cover assembly with the following screws M2 5 8 0B FLAT BIND screw x3 7 Turning over the computer connect the VGA fan cable to the connector CN8780 in memory slot 8 Secure the cover assembly with the following screws...

Page 268: ...le from a bluetooth module 3 Remove a bluetooth module from the cover assembly M2 0x4 0Z BIND Bluetooth module Bluetooth flat cable Figure 4 25 Removing a bluetooth module Installing a Bluetooth The following describes the procedure for installing a bluetooth See Figure 4 25 1 Connect the bluetooth flat cable to the connector on a bluetooth module 2 Install a bluetooth module to the cover assembly...

Page 269: ...LE board and remove the LE board from the cover assembly M2 5 4 0B FLAT BIND screw x2 2 Disconnect the LE board flat cable from the connector CN9670 on the LE board 3 Disconnect the bluetooth flat cable from the connector CN4400 on the LE board M2 5x4 0B FLAT BIND LE board CN9670 Switch LE board flat cable CN4400 bluetooth flat cable Figure 4 26 Removing the LE board 4 40 QOSMIO G10 Maintenance Ma...

Page 270: ...Connect the bluetooth flat cable to the connector CN4400 on the LE board 2 Connect the LE board flat cable to the connector CN9670 on the LE board 3 Fitting the wireless communication switch to the lever install the LE board to the cover assembly and secure it with the following screws M2 5 4 0B FLAT BIND screw x2 QOSMIO G10 Maintenance Manual 960 497 4 41 ...

Page 271: ...d peel off the glass tape covering the MDC harness 2 Pull out the MDC harness and its core from the guide of cover assembly 3 Remove the following screws securing the MDC cover plate and remove the MDC cover plate M2 5 6 0B SUPER THIN HEAD screw x3 M2 5x6 0B SUPER THIN HEAD M2 5x6 0B SUPER THIN HEAD MDC cover plate Glass tape Core MDC harness Insulator Figure 4 27 Removing the MDC cover plate 4 42...

Page 272: ...d flat cable from the slot of cover assembly remove the SD board from the cover assembly with the mic assembly connected 6 Turning over the SD board disconnect the SD board flat cable from the connector CN9510 on the system board M2 0x4 0Z FLAT BIND CN9510 SD board flat cable SD board Slot Insulator Insulator SD board flat cable Figure 4 28 Removing the SD board QOSMIO G10 Maintenance Manual 960 4...

Page 273: ...e cover assembly fix it with the insulator in the front side 3 Arrange the MDC harness along the guide of the cover assembly and fix it with glass tape 4 Fix the MDC harness and its core with the insulator 5 Install the MDC cover plate and secure it with the following screws M2 5 6 0B SUPER THIN HEAD screw x3 6 Install the mic assembly to the slot and secure it with the following screw M2 0 4 0Z B...

Page 274: ...connector CN6000 on the SD board 2 Pull out the microphone from the mic hold guide Microphone CN6000 Mic hold guide Figure 4 29 Removing the microphone Installing the microphone The following describes the procedure for installing the microphone See Figure 4 29 1 Install the microphone to the mic hold guide 2 Connect the mic cable to the connector CN6000 on the SD board QOSMIO G10 Maintenance Manu...

Page 275: ... the connector CN3000 on the SD board 3 Disconnect the MDC harness from a MDC M2 0x4 0Z BIND MDC MDC harness CN3000 Figure 4 30 Removing a MDC Installing a MDC The following describes the procedure for installing a MDC See Figure 4 30 1 Connect the MDC harness to the connector on the MDC 2 Connect and install a MDC to the connector CN3000 on the SD board 3 Secure a MDC with the following screws M2...

Page 276: ...s securing the touch pad plate M2 5 3 0B SUPER THIN HEAD screw x3 3 Turning up the insulator remove the touch pad plate 4 Remove the following screws securing the touch pad M2 5 3 0B SUPER THIN HEAD screw x2 5 Peel off and remove the touch pad from the cover assembly M2 5x3 0B SUPER THIN HEAD Glass tape Touch pad plate M2 5x3 0B SUPER THIN HEAD Touch pad flat cable Insulator Touch pad M2 5x3 0B SU...

Page 277: ...new touch pad When stickimg the touch pad be careful not to get the bubbles under the touch pad 2 Stick and install the touch pad on the cover assembly 3 Secure the touch pad with the following screws M2 5 3 0B SUPER THIN HEAD screw x2 4 Install the touch pad plate and secure it with the following screws M2 5 3 0B SUPER THIN HEAD screw x3 5 Stick the insulator on the touch pad plate 6 Connect the ...

Page 278: ...urn up the insulator on the left hinge and remove the hinges from the cover assembly M2 5x6 0 PSP TIGHT Hinge left side Insulator Hinge Figure 4 32 Removing the hinge cover assembly side Installing the Hinge The following describes the procedure for installing the hinge See Figure 4 32 1 Install the hinges to the cover assembly and secure them with the following screws M2 5 6 0 PSP TIGHT screw x2 ...

Page 279: ...over 2 Disconnect the RTC battery cable from the connector CN9990 on the system board Glass tape RTC battery cable RTC battery CN9990 Figure 4 33 Removing the RTC battery Installing the RTC battery The following describes the procedure for installing the RTC battery See Figure 4 33 1 Connect the RTC battery cable to the connector CN9990 on the system board 2 Install the RTC battery to the battery ...

Page 280: ...oard flat cable from the connector CN9691 on the BT board and from the connector CN8021 on the system board 3 Remove the following screw securing the BT board M2 5 6 0B FLAT BIND screw x1 4 Disconnect the battery harness from the connector CN9690 on the BT board and from the connector CN8020 on the system board Battery connector cover CN9690 Battery harness M2 5x6 0B FLAT BIND BT board flat cable ...

Page 281: ... BT board and to the connector CN8020 on the system board 2 Install the BT board and secure it with the following screw M2 5 6 0B FLAT BIND screw x1 3 Connect the BT board flat cable to the connector CN9691 on the BT board and to the connector CN8021 on the system board 4 Install the battery connector cover and secure it with the following screw M2 5 6 0B FLAT BIND screw x1 4 52 QOSMIO G10 Mainten...

Page 282: ... 0B FLAT BIND screw x2 M2 5x4 0B FLAT BIND CPU Fan cable CN8770 Gap M2 5x4 0B FLAT BIND Figure 4 35 Removing the CPU fan Installing the CPU fan The following describes the procedure for installing the CPU Fan See Figure 4 35 1 Install the CPU fan and secure it with the following screws M2 5 4 0B FLAT BIND screw x2 2 Arranging the CPU fan cable through the gap between the fan and harness holder con...

Page 283: ...emove the US board M2 5 4 0B FLAT BIND screw x1 M2 5x4 0B FLAT BIND USB harness CN4621 US board guide Figure 4 36 Removing the US board Installing the US board The following describes the procedure for installing the US board See Figure 4 36 1 Install the US board and secure it with the following screw M2 5 4 0B FLAT BIND screw x1 2 Arranging the USB harness along the guide connect the USB harness...

Page 284: ...f the glass tape from the harness holder 2 Pull out the DC IN jack from the slot and pull out the DC IN cable from the guide of harness holder 3 Remove the following screw securing the harness holder and remove the harness holder M2 5 4 0B FLAT BIND screw x1 Glass tape M2 5x4 0B FLAT BIND DC IN jack DC IN cable guide Harness holder Figure 4 37 Removing the harness holder QOSMIO G10 Maintenance Man...

Page 285: ... the TJ board and pull it out from the guide of base assembly 6 Disconnect the speaker R cable from the connector CN6003 on the system board and pull it out from the guide 7 Pull up the speaker R straight and remove it Speaker R cable Speaker R Guide CN9614 TJ board cable CN6003 USB harness Figure 4 38 Removing the speaker R 4 56 QOSMIO G10 Maintenance Manual 960 497 ...

Page 286: ...stalling the speaker R See Figure 4 37 to 4 39 1 Install the speaker R to the slot of base assembly 2 Arrange the speaker R cable along the guide and connect it to the connector CN6003 on the system board NOTE Be sure to arrange the speaker R cable in the following guide Guide QOSMIO G10 Maintenance Manual 960 497 4 57 ...

Page 287: ...ness Figure 4 39 Cable arrangement in guide 5 Install the harness holder and secure it with the following screw M2 5 4 0B FLAT BIND screw x1 NOTE When installing the harness holder be careful not to catch cables 6 Arrange the DC IN cable along the guide of harness holder and install the DC IN jack in the slot of base assembly 7 Fix the DC IN cable with the glass tape 4 58 QOSMIO G10 Maintenance Ma...

Page 288: ... Disconnect the TV antenna cable from the connector CN9611 on the TJ board and pull it out from the guide of base assembly 2 Remove the following screws securing TJ board and remove the TJ board M2 5 4 0B FLAT BIND screw x2 CN9611 TV antenna cable M2 5x4 0B FLAT BIND TJ board TV antenna cable Figure 4 40 Removing the TJ board QOSMIO G10 Maintenance Manual 960 497 4 59 ...

Page 289: ...escribes the procedure for installing the TJ board See Figure 4 40 1 Install the TJ board and secure it with the following screws M2 5 4 0B FLAT BIND screw x2 2 Arranging the TV antenna cable along the guide connect it to the connector CN9611 on the TJ board NOTE Be sure to arrange the TV antenna cable in the following guide Guide ...

Page 290: ...th the latest EC KBC as described in Appendix H EC KBC Rewrite Procedures Removing the system board The following describes the procedure for removing the system board See Figure 4 41 1 Disconnect the speaker L cable from the connector CN6002 on the system board 2 Turning up the insulator covering on 1 screw remove the following screws securing the system board and remove the system board M2 5 4 0...

Page 291: ... 1 Fitting the PC card eject button install the system board to the base assembly from the PC card side first 2 Turning up the insulator covering on 1 screw hole secure the system board with the following screws M2 5 4 0B FLAT BIND screw x3 3 Connect the speaker L cable to the connector CN6002 on the system board 4 62 QOSMIO G10 Maintenance Manual 960 497 ...

Page 292: ...g the VGA fan M2 5 4 0B FLAT BIND screw x2 2 Remove the VGA fan M2 5x4 0B FLAT BIND VGA fan Figure 4 42 Removing the VGA fan Installing the VGA fan The following describes the procedure for installing the VGA fan See Figure 4 42 1 Install the VGA fan to the base assembly 2 Secure the VGA fan with the following screws M2 5 4 0B FLAT BIND screw x2 QOSMIO G10 Maintenance Manual 960 497 4 63 ...

Page 293: ... base assembly 2 Pull up the speaker L straight and remove it from the slot Speaker L Glass tape Speaker L cable Glass tape Figure 4 43 Removing the speaker L Installing the speaker L The following describes the procedure for installing the speaker L See Figure 4 43 1 Install the speaker L to the slot of base assembly 2 Arrange the speaker L cable along the guide and fix it with glass tape 4 64 QO...

Page 294: ...ing screws securing the heat sink holder M2 0 4 0Z BIND screw x3 NOTE When removing the heat sink holder be sure to remove the screws in the reverse order of the number marked on the holder 2 Remove the heat sink holder and CPU heat sink M2 0x4 0Z BIND Heat sink holder CPU heat sink Figure 4 44 Removing the CPU heat sink QOSMIO G10 Maintenance Manual 960 497 4 65 ...

Page 295: ...installing the CPU See Figure 4 44 to 4 46 1 Check that the mark of cam is in the unlocking position 2 Attach the CPU to the correct position in the CPU socket 3 Fix the CPU by rotating the cam 180 degrees to the clockwise with a flat blade screwdriver 4 If there is already silicon grease on the CPU clean it with a cloth Using a special applicator apply silicon grease so that the CPU chip on the C...

Page 296: ...plicator Figure 4 46 Applying silicon grease 5 Install the CPU heat sink and heat sink holder and secure them with the following screws M2 0 4 0Z BIND screw x3 NOTE When securing the heat sink holder be sure to secure the screws in the order of the number marked on the holder QOSMIO G10 Maintenance Manual 960 497 4 67 ...

Page 297: ... up the VGA heat sink straight and remove it M2 0x3 0C SUPER THIN HEAD VGA Heat sink Figure 4 47 Removing the VGA heat sink Installing the VGA heat sink The following describes the procedure for installing the VGA heat sink See Figure 4 47 1 Install the VGA heat sink NOTE For details on applying the silicon grease refer to Installing the CPU 2 Secure the VGA heat sink with the following screws M2 ...

Page 298: ...TJ board cable from the connector CN5660 on the system board and pull it out from the harness guide 3 Disconnect the TV tuner harness from the connector CN5661 on the system board and pull it out from the harness guide 4 Remove the following screws securing the harness guide and TV tuner module M2 0 6 0Z BIND screw x2 5 Remove the harness guide M2 0x6 0Z BIND CN5660 TJ board cable Harness guide US...

Page 299: ...ess from the connector on the TV tuner module 8 Open the left and right latches holding the TV tuner module and remove the TV tuner module from the connector CN2220 on the system board TV tuner harness TV antenna cable TV tuner coaxial cable Latch CN2200 TV tuner module Figure 4 49 Removing the TV tuner module 4 70 QOSMIO G10 Maintenance Manual 960 497 ...

Page 300: ...he harness guide and secure it with the following screws M2 0 6 0Z BIND screw x2 5 Arrange the TV antenna cable along the harness guide 6 Arrange the TV tuner harness along the guide and connect it to the connector CN5661 on the system board 7 Arrange the TJ board cable along the harness guide and connect it to the connector CN5660 on the system board 8 Connect the USB harness to the connector CN4...

Page 301: ...aight and remove it from the connector CN2100 on the system board CN2100 PC card slot M2 0x3 0C SUPER THIN HEAD M2 0x8 0Z BIND Figure 4 51 Removing the PC card slot Installing the PC card slot The following describes the procedure for installing the PC card slot See Figure 4 51 1 Insert the terminal of the PC card slot to the connector CN2100 on the system board 2 Secure the PC card slot with the ...

Page 302: ... H EC KBC Rewrite Procedures Removing the LCD unit FL inverter The following describes the procedure for removing the LCD unit and FL inverter See Figure 4 52 to 4 55 1 Insert your finger between the edge of the display mask and the LCD and remove the display mask while releasing the latches of display mask Display mask Figure 4 52 Removing the display mask QOSMIO G10 Maintenance Manual 960 497 4 ...

Page 303: ...connect the LCD harnesses from the connectors CN1 and CN2 on the FL inverter 5 Disconnect the HV harnesses from the connectors CN3 and CN4 on the FL inverter 6 Remove the FL inverter while peeling off the double sided tape M2 0x5 0C SUPER THIN HEAD FL inverter Insulator CN2 CN1 LCD harness HV harness Double sided tape CN3 CN4 Insulator adhered Figure 4 53 Removing the FL inverter 4 74 QOSMIO G10 M...

Page 304: ...of the LCD unit on the display cover lift only the top edge of the LCD unit After peeling off the copper tape disconnect the LCD harness from the connector on the back of the LCD 9 Remove the LCD unit M2 0x5 0C SUPER THIN HEAD Copper tape LCD unit M2 0x5 0C SUPER THIN HEAD LCD harness Figure 4 54 Removing the LCD unit QOSMIO G10 Maintenance Manual 960 497 4 75 ...

Page 305: ...D support LCD unit side and remove the LCD supports from the LCD unit M2 0x3 0C SUPER THIN HEAD screw x6 M2 0x3 0C SUPER THIN HEAD LCD support LCD support M2 0x3 0C SUPER THIN HEAD LCD support M2 0x3 0C SUPER THIN HEAD Figure 4 55 Removing the LCD supports 4 76 QOSMIO G10 Maintenance Manual 960 497 ...

Page 306: ...ews M2 0 5 0C SUPER THIN HEAD screw x6 5 Connect LCD harnesses to the connector CN1 and CN2 of the FL inverter CAUTION Be careful not to connect the LCD harnesses to the wrong connectors of FL inverter 6 Connect HV harnesses to the connector CN3 and CN4 of the FL inverter 7 Insert one insulator under the LCD unit with the HV harnesses folded and stick the other one to the FL inverter 8 Install the...

Page 307: ...ring the LCD support display cover side and remove the LCD support M2 5 6 0 PSP TIGHT screw x2 3 Remove the following screw securing the LCD harness holder display cover side and remove the LCD harness holder M2 5 4 0B FLAT BIND screw x1 M2 5x6 0 PSP TIGHT M2 5x6 0 PSP TIGHT LCD harness holder LCD cushion LCD support M2 5x4 0B FLAT BIND Figure 4 56 Removing the LCD harness holder display cover sid...

Page 308: ...ss holder display cover side and secure it with the following screw M2 5 4 0B FLAT BIND screw x1 3 Install the LCD support display cover side and secure it with the following screws M2 5 6 0 PSP TIGHT screw x2 4 Install the LCD cushion on the LCD support NOTE When installing the LCD cushion make sure that the edge of LCD cushion is fit on the edge of LCD support Fit the edges QOSMIO G10 Maintenanc...

Page 309: ... describes the procedure for removing the wireless antennas See Figure 4 57 and 4 58 1 Remove the following screws securing the hinge display cover side M2 5 6 0 PSP TIGHT screw x6 M2 5x6 0 PSP TIGHT M2 5x6 0 PSP TIGHT Hinge Figure 4 57 Removing the hinge display cover side 4 80 QOSMIO G10 Maintenance Manual 960 497 ...

Page 310: ...ll out the wireless antenna cables from the guide and peel off the wireless LAN antennas and bluetooth antenna from the display cover Bluetooth antenna Wireless LAN antenna black Acetate tape Acetate tape Wireless LAN antenna white Figure 4 58 Removing the wireless antennas QOSMIO G10 Maintenance Manual 960 497 4 81 ...

Page 311: ... the wireless LAN antennas and bluetooth antenna on the display cover NOTE When sticking the wireless antennas be sure to stick them along the guide line Guide line 2 Arrange the wireless LAN antenna cables and bluetooth antenna cable along the guide of display cover and secure them with acetate tapes 3 Install the hinge display cover side to the display cover and secure them with the following sc...

Page 312: ...Appendices QOSMIO G10 Maintenance Manual 960 497 App i ...

Page 313: ...App ii QOSMIO G10 Maintenance Manual 960 497 ...

Page 314: ...nnector 44 PIN C 7 C 4 CN1800 2nd HDD I F connector 44 PIN C 8 C 5 CN1810 ODD I F connector 50 PIN C 9 C 6 CN2100 PC card I F connector 150 PIN C 10 C 7 CN3200 Keyboard I F connector 34 PIN C 13 C 8 CN3201 PAD I F connector 4 PIN C 13 C 9 CN9990 RTC battery connector 3 PIN C 14 C 10 CN8770 CPU FAN connector 3 PIN C 14 C 11 CN8780 VGA FAN connector 3 PIN C 14 C 12 CN4610 USB I F connector Port2 4 P...

Page 315: ...r Right connector 2 PIN C 25 C 29 CN3400 Debug port 4 PIN C 25 C 30 CN9500 Sound board I F connector 57 PIN C 26 C 31 CN5660 TJ board I F connector 20 PIN C 27 C 32 CN8020 BT board Power I F connector 6 PIN C 27 C 33 CN8021 BT board Signal I F connector 8 PIN C 27 C 34 CN4613 US board I F connector 6 PIN C 28 C 35 CN9660 LE board I F connector 30 PIN C 28 Sound board C 36 CN3000 MDC I F connector ...

Page 316: ... C 48 CN4620 USB I F connector 4 PIN C 36 C 49 CN4621 System board I F connector 6 PIN C 36 Battery board C 50 CN8810 Battery I F connector 10 PIN C 37 C 51 CN9690 System board Power I F connector 6 PIN C 37 C 52 CN9691 System board Signal I F connector 8 PIN C 37 Appendix D Display Codes D 1 D 1 Display Codes D 1 Appendix E Key Layout E 1 E 1 United States US Keyboard E 1 E 2 United Kingdom UK Ke...

Page 317: ...RGB Monitor ID Wraparound Connector 15PIN to 15PIN F 1 F 2 LAN Loopbak Connector F 1 Appendix G BIOS Rewrite Procedures G 1 Appendix H EC KBC Rewrite Procedures H 1 Appendix I Reliability I 1 App vi QOSMIO G10 Maintenance Manual 960 497 ...

Page 318: ...pback connector F 1 Tables Table B 1 System board ICs and connectors front B 2 Table B 2 System board ICs and connectors back B 4 Table B 3 BT board connectors B 5 Table B 4 SD board connectors B 6 Table B 5 US board connectors B 7 Table B 6 TJ board connectors B 9 Table B 7 LE board connectors B 10 Table C 1 Memory connector 0 200 PIN C 1 Table C 2 Memory connector 1 200 PIN C 4 Table C 3 1st HDD...

Page 319: ...r 41 PIN C 22 Table C 22 CRT I F connector 15 PIN C 23 Table C 23 S Video I F connector 4 PIN C 23 Table C 24 D Video I F connector 14 PIN C 23 Table C 25 SVP Host I F connector 2 PIN C 24 Table C 26 SWITCH I F connector 20 PIN C 24 Table C 27 Speaker Left connector 3 PIN C 24 Table C 28 Speaker Right connector 2 PIN C 25 Table C 29 Debug port connector 4 PIN C 25 Table C 30 Sound board I F connec...

Page 320: ... 4 PIN C 34 Table C 47 System board I F connector 20 PIN C 35 Table C 48 USB I F connector 4 PIN C 36 Table C 49 System board I F connector 6 PIN C 36 Table C 50 Battery I F connector 10 PIN C 37 Table C 51 System board Power I F connector 6 PIN C 37 Table C 52 System board Signal I F connector 8 PIN C 37 Table D 1 Display codes set 1 to set 2 D 1 Table D 2 Scan codes with left shift key D 5 Table...

Page 321: ...over be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 Be careful to align the holes at the four corners of the LCD module with the corresponding holes in the LCD cover before securing the module with screws Do not force the module into place because stress can affect its performance Also the panel s polarized surface is easily scarred so be ca...

Page 322: ... and wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid A 2 QOSMIO G10 Maintenance Manual 960 497 ...

Page 323: ... to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module QOSMIO G10 Maintenance Manual 960 497 A 3 ...

Page 324: ...violet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage 9 Do not disassemble the LCD module Disassembly can cause malfunctions A 4 QOSMIO G10 Maintenance Manual 960 497 ...

Page 325: ...0 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxide These materials can release gas that can damage the panel s polarization QOSMIO G10 Maintenance Manual 960 497 A 5 ...

Page 326: ...Appendix A Handling the LCD Module A 6 QOSMIO G10 Maintenance Manual 960 497 ...

Page 327: ...Appendix B Appendix B Board Layout B 1 System Board Front View p o n k q j h i g f d e c b a l m Figure B 1 System board layout front QOSMIO G10 Maintenance Manual 960 497 B 1 ...

Page 328: ...L connector f CN6003 Speaker R connector g CN9500 SD board I F connector h CN9650 Switch membrane I F connector i CN3200 Keyboard I F connector j CN3201 Touch pad I F connector k CN8020 BT board I F connector Power l CN9990 RTC battery connector m CN8021 BT board I F connector Signal n CN9660 LE board I F connector o CN3400 Debug port p IS2101 Bridge Media slot q CN5600 LCD I F connector B 2 QOSMI...

Page 329: ...Appendix B Board Layout B 2 System Board Back View B 2 System Board Back View d e f g a b c t s h i q r j p o n k l m Figure B 2 System board layout Back QOSMIO G10 Maintenance Manual 960 497 B 3 ...

Page 330: ...N1401 Memory 2 connector g J4100 LAN I F connector h CN4612 USB Port 3 i CN4200 IEEE1394 connector j CN2100 PC Card connector k CN1880 1st HDD connector l CN1800 2nd HDD connector m CN2200 Wireless LAN Card connector n CN1810 ODD I F connector o CN2220 TV tuner I F connector p CN5661 TV tuner harness connector q CN5660 TJ board I F connector r CN4613 US board I F connector s CN8780 VGA Fan connect...

Page 331: ... layout Back layout c a b Figure B 3 BT board layout Table B 3 BT board connectors Mark Number Name a CN8810 Battery I F connector b CN9691 System board I F connector Signal c CN9690 System board I F connector Power QOSMIO G10 Maintenance Manual 960 497 B 5 ...

Page 332: ...re B 4 SD board layout Table B 4 SD board connectors Mark Number Name a CN3000 MDC I F connector b J6001 External Microphone connector c DS6000 Headphone SPDIF connector d VR6000 Volume e CN6000 Internal Microphone f CN9510 System board I F connector B 6 QOSMIO G10 Maintenance Manual 960 497 ...

Page 333: ...B 5 US board B 5 US board Front layout Back layout a b Figure B 5 US board layout Table B 5 US board connectors Mark Number Name a CN4620 USB Port 0 b CN4621 System board I F connector QOSMIO G10 Maintenance Manual 960 497 B 7 ...

Page 334: ...B 6 TJ board Appendix B Board Layout B 6 TJ board Front layout d e a b c Back layout Figure B 6 TJ board layout B 8 QOSMIO G10 Maintenance Manual 960 497 ...

Page 335: ...6 TJ board connectors Mark Number Name a J9610 TV antenna connector b J9612 Monitor IN connector c CN9613 S VIDEO IN connector d CN9614 System board I F connector e CN9611 TV tuner coaxial cable connector QOSMIO G10 Maintenance Manual 960 497 B 9 ...

Page 336: ...0 Maintenance Manual 960 497 B 7 LE board Front layout b a Back layout c Figure B 7 LE board layout Table B 7 LE board connectors Mark Number Name a CN9670 System board I F connector b CN4400 Bluetooth I F connector c S3260 Wireless communication switch ...

Page 337: ...SDQ02 B2P I O 15 GND 16 GND 17 SDQ05 B2P I O 18 SDQ07 B2P I O 19 SDQ13 B2P I O 20 SDQ14 B2P I O 21 2R5 B2V 22 2R5 B2V 23 SDQ08 B2P I O 24 SDQ15 B2P I O 25 SDQS1 B2P I O 26 GND 27 GND 28 GND 29 SDQ09 B2P I O 30 SDQ11 B2P I O 31 SDQ12 B2P I O 32 SDQ10 B2P I O 33 2R5 B2V 34 2R5 B2V 35 SCK0 B2P I 36 2R5 B2V 37 SCK0 B2N I 38 GND 39 GND 40 GND 41 SDQ22 B2P I O 42 SDQ16 B2P I O 43 SDQ18 B2P I O 44 SDQ20 ...

Page 338: ...B2A B2P I O 80 SCB3A B2P I O 81 2R5 B2V 82 2R5 B2V 83 SCB6A B2P I O 84 SCB7A B2P I O 85 N C 86 N C 87 GND 88 GND 89 2R5 B2V 90 GND 91 GND 92 2R5 B2V 93 2R5 B2V 94 2R5 B2V 95 SCKE1 B2P I 96 SCKEO B2P I 97 N C 98 N C 99 SMA12 B2P I 100 SMA11 B2P I 101 SMA09 B2P I 102 SMA08 B2P I 103 GND 104 GND 105 SMA07 B2P I 106 SMA06 B2P I 107 SMA05 B2P I 108 SMA04 B2P I 109 SMA03 B2P I 110 SMA02 B2P I 111 SMA01 ...

Page 339: ...B2P I O 152 SDQ43 B2P I O 153 SDQ40 B2P I O 154 SDQ47 B2P I O 155 2R5 B2V 156 2R5 B2V 157 2R5 B2V 158 SCK1 B2N I 159 GND 160 SCK1 B2P I 161 GND 162 GND 163 SDQ48 B2P I O 164 SDQ51 B2P I O 165 SDQ53 B2P I O 166 SDQ52 B2P I O 167 2R5 B2V 168 2R5 B2V 169 SDQS6 B2P I O 170 GND 171 SDQ49 B2P I O 172 SDQ55 B2P I O 173 GND 174 GND 175 SDQ54 B2P I O 176 SDQ50 B2P I O 177 SDQ60 B2P I O 178 SDQ62 B2P I O 17...

Page 340: ...ND 17 SDQ05 B2P I O 18 SDQ07 B2P I O 19 SDQ13 B2P I O 20 SDQ14 B2P I O 21 2R5 B2V 22 2R5 B2V 23 SDQ08 B2P I O 24 SDQ15 B2P I O 25 SDQS1 B2P I O 26 GND 27 GND 28 GND 29 SDQ09 B2P I O 30 SDQ11 B2P I O 31 SDQ12 B2P I O 32 SDQ10 B2P I O 33 2R5 B2V 34 2R5 B2V 35 SCK3 B2P I 36 2R5 B2V 37 SCK3 B2N I 38 GND 39 GND 40 GND 41 SDQ22 B2P I O 42 SDQ16 B2P I O 43 SDQ18 B2P I O 44 SDQ20 B2P I O 45 2R5 B2V 46 2R5...

Page 341: ...SCB6B B2P I O 84 SCB7B B2P I O 85 N C 86 N C 87 GND 88 GND 89 2R5 B2V 90 GND 91 GND 92 2R5 B2V 93 2R5 B2V 94 2R5 B2V 95 SCKE3 B2P I 96 SCKE2 B2P I 97 N C 98 N C 99 SMA12 B2P I 100 SMA11 B2P I 101 SMA09 B2P I 102 SMA08 B2P I 103 GND 104 GND 105 SMA07 B2P I 106 SMA06 B2P I 107 SMA05 B2P I 108 SMA04 B2P I 109 SMA03 B2P I 110 SMA02 B2P I 111 SMA01 B2P I 112 SMA00 B2P I 113 2R5 B2V 114 2R5 B2V 115 SMA1...

Page 342: ... 153 SDQ40 B2P I O 154 SDQ47 B2P I O 155 2R5 B2V 156 2R5 B2V 157 2R5 B2V 158 SCK4 B2N I 159 GND 160 SCK4 B2P I 161 GND 162 GND 163 SDQ48 B2P I O 164 SDQ51 B2P I O 165 SDQ53 B2P I O 166 SDQ52 B2P I O 167 2R5 B2V 168 2R5 B2V 169 SDQS6 B2P I O 170 GND 171 SDQ49 B2P I O 172 SDQ55 B2P I O 173 GND 174 GND 175 SDQ54 B2P I O 176 SDQ50 B2P I O 177 SDQ60 B2P I O 178 SDQ62 B2P I O 179 2R5 B2V 180 2R5 B2V 181...

Page 343: ...DD09 P3P I O 7 PDD05 P3P I O 8 PDD10 P3P I O 9 PDD04 P3P I O 10 PDD11 P3P I O 11 PDD03 P3P I O 12 PDD12 P3P I O 13 PDD02 P3P I O 14 PDD13 P3P I O 15 PDD01 P3P I O 16 PDD14 P3P I O 17 PDD00 P3P I O 18 PDD15 P3P I O 19 GND 20 N C 21 PDDREQ P3P I 22 GND 23 PDIOW P3N I 24 GND 25 PDIOR P3N I 26 GND 27 PIORDY P3P I 28 GND 29 PDDACK P3N I 30 GND 31 IRQ14 P3P I 32 N C 33 PDA1 P3P I 34 PPDIAG P3N O 35 PDA0...

Page 344: ...DD09 P3P I O 7 PDD05 P3P I O 8 PDD10 P3P I O 9 PDD04 P3P I O 10 PDD11 P3P I O 11 PDD03 P3P I O 12 PDD12 P3P I O 13 PDD02 P3P I O 14 PDD13 P3P I O 15 PDD01 P3P I O 16 PDD14 P3P I O 17 PDD00 P3P I O 18 PDD15 P3P I O 19 GND 20 N C 21 PDDREQ P3P I 22 GND 23 PDIOW P3N I 24 GND 25 PDIOR P3N I 26 GND 27 PIORDY P3P I 28 N C 29 PDDACK P3N I 30 GND 31 IRQ14 P3P I 32 N C 33 PDA1 P3P I 34 PPDIAG P3N O 35 PDA0...

Page 345: ...9 P3P I O 9 SDD06 P3P I O 10 SDD10 P3P I O 11 SDD05 P3P I O 12 SDD11 P3P I O 13 SDD04 P3P I O 14 SDD12 P3P I O 15 SDD03 P3P I O 16 SDD13 P3P I O 17 SDD02 P3P I O 18 SDD14 P3P I O 19 SDD01 P3P I O 20 SDD15 P3P I O 21 SDD00 P3P I O 22 SDDREQ P3P I 23 GND 24 SDIOR P3N O 25 SDIOW P3N O 26 GND 27 SIORDY P3P I 28 SDDACK P3N O 29 IRQ15 P3P I 30 N C 31 SDA1 P3P O 32 N C O 33 SDA0 P3P O 34 SDA2 P3P O 35 SD...

Page 346: ... 10 N C Reserve 11 N C SMBCLK 12 N C SMBDAT 13 N C CRD1R5 P1V 14 N C CRD1R5 P1V 15 N C CRD1R5 P1V 16 N C PEWAKE 17 GND 18 N C CRD E3V 19 N C CRD E3V 20 N C CRDRST 21 N C CRD P3V 22 N C CRD P3V 23 N C CRD P3V 24 N C CRD P3V 25 GND 26 N C CRDCRQ 27 N C CPPE 28 GND 29 GND 30 GND 31 N C XPECRD 32 N C XPECRD 33 GND 34 N C PERCRD 35 N C PERCRD 36 GND 37 GND 38 GND 39 GND 40 GND 41 N C PETCRD 42 N C PETC...

Page 347: ... EYP I O 88 ACAD07 EYP I O 89 ACAD08 EYP I O 90 ACCBE0 EYN I O 91 ACAD10 EYP I O 92 GND 93 ACAD09 EYP I O 94 ACVS1 E3P I O 95 ACAD11 EYP I O 96 ACAD13 EYP I O 97 ACAD12 EYP I O 98 ACAD15 EYP I O 99 ACAD14 EYP I O 100 GND 101 ACAD16 EYP I O 102 ACCBE1 EYN I O 103 ACA18 EYP I O 104 ACPAR EYP I O 105 ACLOCK EYN I O 106 ACPERR EYN I O 107 ACSTOP EYN I O 108 GND 109 ACGNT EYN 110 ACDEVS EYN I O 111 ACI...

Page 348: ...ame I O 128 ACRST EYN I O 129 ACAD22 EYP I O 130 ACSERR EYN I O 131 ACAD23 EYP I O 132 ACREQ EYN I O 133 ACAD24 EYP I O 134 GND 135 ACCBE3 EYN I O 136 ACAD25 EYP I O 137 ACAUDI EYP I O 138 ACAD26 EYP I 139 ACSTSC EYP I O 140 ACAD27 EYP I O 141 ACAD28 EYP I O 142 GND 143 ACAD29 EYP I O 144 ACAD30 EYP I O 145 ACD02 EYP I O 146 ACAD31 EYP I O 147 ACCLKR EYN I O 148 ACCD2 E3N I O 149 GND 150 GND ...

Page 349: ...O 8 KBSC03 S3N O 9 KBSC04 S3N O 10 KBSC05 S3N O 11 KBSC06 S3N O 12 KBRT00 S3N O 13 KBSC07 S3N O 14 KBSC08 S3N O 15 KBSC09 S3N O 16 KBRT01 S3N O 17 KBRT02 S3N O 18 KBRT03 S3N O 19 KBSC10 S3N O 20 KBSC11 S3N O 21 KBRT04 S3N O 22 KBRT05 S3N O 23 KBSC12 S3N O 24 KBSC13 S3N O 25 KBRT06 S3N O 26 KBRT07 S3N O 27 KBSC14 S3N O 28 KBSC15 S3N O 29 P5V 30 N C 31 N C 32 N C 33 N C 34 P5V C 8 CN3201 PAD I F con...

Page 350: ...0 CPU FAN connector 3 PIN Table C 10 CPU FAN connector 3 PIN PIN No Signal name I O PIN No Signal name I O 1 FAN VCC 2 GND 3 FANG P3P I C 11 CN8780 VGA FAN connector 3 PIN Table C 11 VGA FAN connector 3 PIN PIN No Signal name I O PIN No Signal name I O 1 FAN VCC 2 GND 3 FANG P3P I C 12 CN4610 USB I F connector Port2 4 PIN Table C 12 USB I F connector Port2 3 PIN PIN No Signal name I O PIN No Signa...

Page 351: ... I O PIN No Signal name I O 1 USB1PS E5V I 2 USBP4 S3N I O 3 USBP4 S3P I O 4 GND C 14 CN4612 USB I F connector Port 0 4 PIN Table C 14 USB I F connector Port0 4 PIN PIN No Signal name I O PIN No Signal name I O 1 USB0PS E5V I 2 USBP0 S3N I O 3 USBP0 S3P I O 4 GND C 15 W8800 DC IN connector 4 PIN Table C 15 DC IN connector 4 PIN PIN No Signal name I O PIN No Signal name I O 1 PVL POWER I 2 PVL POWE...

Page 352: ...V 7 MSCLK E3P I O 8 MSDAT3 E3P I O 9 MSCD E3N O 10 MSDAT2 E3P I O 11 MSSDIO E3P I O 12 MSDAT1 E3P I O 13 MSBS E3P I O 14 GND 15 FM E3V 16 MSCLK E3P I O 17 GND 18 MSSDIO E3P I O 19 MSDAT1 E3P I O 20 FM E3V 21 SDAT3 E3P I O 22 SDAT2 E3P I O 23 SDAT1 E3P I O 24 SDAT0 E3P I O 25 MSDAT3 E3P I O 26 MSDAT2 E3P I O 27 MSDAT1 E3P I O 28 MSSDIO E3P I O 29 GND 30 MSCLK E3P I O 31 XDWE E3N I 32 SDCMD E3P I O ...

Page 353: ... 17 PIRQD P3N I 18 P5V 19 P3V 20 PIRQA P3N O 21 N C 22 N C 23 GND 24 E3V 25 X33MPC P3P I 26 PCIRS1 S3N O 27 GND 28 P3V 29 PREQ2 P3N I 30 PGNT2 P3N O 31 P3V 32 GND 33 AD31 P3P I O 34 PME S3N O 35 AD29 P3P I O 36 WCHCLK P3P O 37 GND 38 AD30 P3P I O 39 AD27 P3P I O 40 P3V 41 AD25 P3P I O 42 AD28 P3P I O 43 WCHDAT P3P O 44 AD26 P3P I O 45 CBE3 P3N I O 46 AD24 P3P I O 47 AD23 P3P I O 48 AD21 P3P I O 49...

Page 354: ... 0 73 CBE1 P3N I O 74 GND 75 AD14 P3P I O 76 AD15 P3P I O 77 GND 78 AD13 P3P I O 79 AD12 P3P I O 80 AD11 P3P I O 81 AD10 P3P I O 82 GND 83 GND 84 AD09 P3P I O 85 AD08 P3P I O 86 CBE0 P3N I O 87 AD07 P3P I O 88 P3V 89 P3V 90 AD06 P3P I O 91 AD05 P3P I O 92 AD04 P3P I O 93 N C 94 AD02 P3P I O 95 AD03 P3P I O 96 AD00 P3P I O 97 P5V 98 N C 99 AD01 P3P I O 100 N C 101 GND 102 GND 103 N C 104 GND 105 N ...

Page 355: ... C 18 T P5V 19 P3V 20 PIRQD P3N O 21 N C 22 N C 23 GND 24 N C 25 X33MPT P3P I 26 PCIRS1 S3N O 27 GND 28 T P3V 29 PREQ1 P3N I 30 PGNT1 P3N O 31 T P3V 32 GND 33 AD31 P3P I O 34 N C 35 AD29 P3P I O 36 N C 37 GND 38 AD30 P3P I O 39 AD27 P3P I O 40 T P3V 41 AD25 P3P I O 42 AD28 P3P I O 43 N C 44 AD26 P3P I O 45 CBE3 P3N I O 46 AD24 P3P I O 47 AD23 P3P I O 48 AD25 P3P I O 49 GND 50 GND 51 AD21 P3P I O 5...

Page 356: ...N I O 74 GND 75 AD14 P3P I O 76 AD15 P3P I O 77 GND 78 AD13 P3P I O 79 AD12 P3P I O 80 AD11 P3P I O 81 AD10 P3P I O 82 GND 83 GND 84 AD09 P3P I O 85 AD08 P3P I O 86 CBE0 P3N I O 87 AD07 P3P I O 88 T P3V 89 T P3V 90 AD06 P3P I O 91 AD05 P3P I O 92 AD04 P3P I O 93 T P5V 94 AD02 P3P I O 95 AD03 P3P I O 96 AD00 P3P I O 97 T P5V 98 T P5V 99 AD01 P3P I O 100 N C 101 GND 102 GND 103 N C 104 N C 105 N C 1...

Page 357: ...ork I F connector 12 PIN PIN No Signal name I O PIN No Signal name I O 1 TDP P3P I 2 TDN P3N I 3 RDP P3P I 4 GND 5 GND 6 RDN P3N I O 7 GND 8 GND 9 P3V 10 LNK P3N I O 11 P3V 12 ACT P3N I O C 20 CN4200 1394 I F connector 4 PIN Table C 20 1394 I F connector 4 PIN PIN No Signal name I O PIN No Signal name I O 1 TPB0 E3N I O 2 TPB0 E3P I O 3 TPA0 E3N I O 4 TPA0 E3P I O ...

Page 358: ...XDT0 P3P I O 6 LTXDT1 P3N I O 7 LTXDT1 P3P I O 8 LTXDT2 P3N I O 9 LTXDT2 P3P I O 10 GND 11 LTXCK1 P3N I O 12 LTXCK0 P3P I O 13 GND 14 LTXDT4 P3N I O 15 LTXDT4 P3P I O 16 LTXDT5 P3N I O 17 LTXDT5 P3P I O 18 LTXDT6 P3N I O 19 LTXDT6 P3P I O 20 GND 21 GND 22 NV3SCL P3P I O 23 P3V 24 PNL P3V O 25 PNL P3V O 26 NV3SDA P3P I O 27 GND 28 GND 29 GND 30 GND 31 GND 32 FL GND 33 BRT0 P5P I O 34 BRT1 P5P I O 3...

Page 359: ...C 12 NVDSDA P5P I O 13 AHSYNC P3P I O 14 AVSYNC P3P I O 15 NVDSCL P5P I O C 23 CN5501 S video I F connector 4 PIN Table C 23 S Video I F connector 4 PIN PIN No Signal name I O PIN No Signal name I O 1 GND 2 GND 3 TADACC PXP O 4 TVDACB PXP O C 24 CN5502 D video I F connector 14 PIN Table C 24 D Video I F connector 14 PIN PIN No Signal name I O PIN No Signal name I O 1 HDTVY PXP I 2 GND 3 HDTVPB PXP...

Page 360: ...e C 26 SWITCH I F connector 20 PIN PIN No Signal name I O PIN No Signal name I O 1 N C 2 PNLOFF S3N I 3 KBRT07 S3N I 4 KBRT06 S3N I 5 KBRT05 S3N I 6 KBRT04 S3N I 7 KBRT03 S3N I 8 KBSC16 S3N I 9 KBRT02 S3N I 10 KBRT01 S3N I 11 KBRT00 S3N I 12 GND 13 GND 14 CDBTN S3N I 15 TVBTN S3N I 16 PWRSW S3N I 17 PBLEDG S3P I 18 PBLEDB S3P I 19 M5V I 20 PBLEDO S3P I C 27 CN6002 Speaker Left connector 3 PIN Tabl...

Page 361: ...25 C 28 CN6003 Speaker Right connector 2 PIN Table C 28 Speaker Right connector 2 PIN PIN No Signal name I O PIN No Signal name I O 1 SPOTR PXN O 2 SPOTR PXP I O C 29 CN3400 Debug port 4 PIN Table C 29 Debug port connector 4 PIN PIN No Signal name I O PIN No Signal name I O 1 P3V 2 DBGRX E3P O 3 TXD1 I 4 GND ...

Page 362: ...IN2 E3P I O 15 M97IN1 P3P I O 16 GND 17 M97RS1 S3N I O 18 M97RS1 S3N I O 19 GND 20 M97OT2 P3P I O 21 M97OT1 P3P I O 22 GND 23 M97SY2 P3P I O 24 M97SY1 P3P I O 25 GND 26 X14SND P3P I O 27 GND 28 SNDMUT S3N I O 29 P3V 30 P3V 31 AMPSD S3N I O 32 SND P5V 33 SND P5V 34 SND P5V 35 SND P5V 36 SND P5V 37 PCBEEP E3P I O 38 ATBEEP P3P I O 39 SND GND 40 SND GND I 41 SND GND 42 SND GND I 43 SND GND 44 FMTRDR ...

Page 363: ...1 GND 12 GND 13 SVSCL P3P I O 14 CROMIN PXP I O 15 SVSDA P3P I O 16 GND 17 FMTSTO P3P I O 18 SUSCLK S3P I O 19 SND P5V I 20 FMT P3V I C 32 CN8020 BT board Power I F connector 6 PIN Table C 32 BT board Power I F connector 6 PIN PIN No Signal name I O PIN No Signal name I O 1 GND 2 GND 3 GND 4 Q8811 I O 5 Q8811 I O 6 Q8811 I O C 33 CN8021 BT board Signal I F connector 8 PIN Table C 33 BT board Signa...

Page 364: ...BP3 S3P I O 5 GND 6 GND C 35 CN9660 LE board I F connector 30 PIN Table C 35 LE board I F connector 30 PIN PIN No Signal name I O PIN No Signal name I O 1 GND 2 DCINOR S5N I 3 DCINGR S5N I 4 GND 5 PWLEOR S3P I 6 PWLEGR S3P I 7 M5V 8 M5V 9 BAT1OR S5N I 10 BAT1GR S5N I 11 GND 12 PDASP P5N I 13 P5V 14 BTMDL P3N I 15 GND 16 BTLED S5P I 17 S3V 18 BTSWON S3P I 19 RCIRRX S3P I 20 GND 21 USBP5 S3P I 22 US...

Page 365: ...C 2 GND 3 GND 4 N C 5 N C 6 N C 7 N C 8 GND 9 N C 10 N C 11 N C 12 N C 13 N C 14 N C 15 GND 16 E3V 17 E3V 18 N C 19 GND 20 GND 21 N C 22 M97SY2 P3P I 23 M97OT2 P3P I 24 N C 25 M97RS2 S3N I 26 M97IN2 E3P O 27 GND 28 GND 29 GND 30 X97BC2 P3P I O C 37 J6001 External microphone I F connector 6 PIN Table C 37 External microphone I F connector 6 PIN PIN No Signal name I O PIN No Signal name I O 1 A GND ...

Page 366: ...Table C 38 Internal microphone I F connector 6 PIN PIN No Signal name I O PIN No Signal name I O 1 VREF1 P2V I O 2 A GND C 39 DS6000 Headphone SPDIF connector 10 PIN Table C 39 Headphone SPDIF connector 10 PIN PIN No Signal name I O PIN No Signal name I O 1 SPKEN P4P O 2 HEADL PXP O 3 HEADR PXP O 4 A GND 5 SPDJIN P3N O 6 N C 7 DOUT P3P O 8 SPD3V P3V O 9 GND 10 N C ...

Page 367: ...INR PXP I O 12 FMRDL PXP I O 13 VREF1 P2V O 14 FMRDR PXP I O 15 SND GND 16 SND GND 17 SND GND 18 SND GND 19 SND GND 20 ATBEEP P3P I O 21 PCBEEP E3P I O 22 SND P5V 23 SND P5V 24 SND P5V 25 SND P5V 26 SND P5V 27 AMPSD S3N 28 P3V 29 P3V 30 SNDMUT S3N O 31 GND I 32 X14SND P3P I O 33 GND 34 M97SY1 P3P I O 35 M97SY2 P3P I O 36 GND 37 M97OT1 P3P I O 38 M97OT2 P3P I O 39 GND I O 40 M97RS1 S3N I O 41 M97RS...

Page 368: ...NMLE C 41 CN4400 Bluetooth I F connector 20 PIN Table C 41 Bluetooth I F connector 20 PIN PIN No Signal name I O PIN No Signal name I O 1 GND 2 N C 3 BTMDL P3N O 4 N C 5 N C 6 N C 7 N C 8 BTRST S3N I 9 N C 10 N C 11 GND 12 N C 13 GND 14 WCHCLK P3P I 15 N C 16 USBP5 S3P I O 17 USBP5 S3N I O 18 WCHDAT P3P I 19 N C 20 BT P3V I ...

Page 369: ...IN No Signal name I O PIN No Signal name I O 1 GND 2 WCHDAT P3P O 3 WCHCLK P3P O 4 GND 5 BTRST S3N I O 6 N C 7 P5V 8 P5V 9 USBP5 S3N I O 10 USBP5 S3P I O 11 GND 12 ACIRRX S3P I 13 BTSWON S3P I 14 S3V 15 BTLED S5P I 16 GND 17 BTMDL P3N I 18 PDASP P5V I O 19 PDASP P5N I O 20 GND I O 21 BAT1GR S5N I O 22 BAT1OR S5N I O 23 M5V 24 M5V 25 PWLEGR S3P I 26 PWLEOR S3P I 27 GND 28 DCINGR S5N I 29 DCINOR S5N...

Page 370: ...ial connector 4 PIN Table C 44 Coaxial connector 4 PIN PIN No Signal name I O PIN No Signal name I O 1 PJ9610 2 I O 2 PJ9610 3 I O 3 PJ9610 1 I O 4 PJ9610 4 I O C 45 J9612 Monitor IN I F connector 5 PIN Table C 45 Monitor IN I F connector 5 PIN PIN No Signal name I O PIN No Signal name I O 1 LINR PXP I 2 TV GND 3 COMPIN PXP I 4 LINL PXP I 5 TV GND C 46 CN9613 S Video IN I F connector 4 PIN Table C...

Page 371: ... System board I F connector 20 PIN PIN No Signal name I O PIN No Signal name I O 1 LINR PXP 2 TV GND FMTRDR PXP 3 TV GND 4 VREF1 P2V 5 LINL PXP 6 TV GND FMTRDL PXP 7 TV GND COMPIN PXP 8 TV GND LUMAIN PXP 9 COMPIN PXP 10 LUMAIN PXP 11 TV GND 12 TV GND CROMIN PXP 13 N C SVSCL P3P 14 CROMIN PXP 15 N C SVSDA P3P 16 TV GND 17 TV GND 18 N C SUSCLK S3P 19 SND P5V 20 N C FMT P3V ...

Page 372: ... PIN Table C 48 USB I F connector 4 PIN PIN No Signal name I O PIN No Signal name I O 1 USBPSC E5V I O 2 USBPC S3N I O 3 USBPC S3P I O 4 GND C 49 CN4621 System board I F connector 6 PIN Table C 49 System board I F connector 6 PIN PIN No Signal name I O PIN No Signal name I O 1 USBPSC E5V I O 2 USBPSC E5V I O 3 USBPC S3N I O 4 USBPC S3P I O 5 GND 6 GND ...

Page 373: ...7 VSS I O 8 DVT10V S5N I O 9 BATVSS1 I O 10 BATGND1 I O C 51 CN9690 System board Power I F connector 6 PIN Table C 51 System board Power I F connector 6 PIN PIN No Signal name I O PIN No Signal name I O 1 PVBL1 BAT I O 2 PVBL1 BAT I O 3 PVBL1 BAT I O 4 BATGND1 I O 5 BATGND1 I O 6 BATGND1 I O C 52 CN9691 System board Signal I F connector 8 PIN Table C 52 System board Signal I F connector 8 PIN PIN ...

Page 374: ...C 52 CN9691 System board Signal I F connector 8 PIN Appendix C Pin Assignment C 38 QOSMIO G10 Maintenance Manual 960 497 ...

Page 375: ...E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 2 09 8 09 89 3E F0 3E 2 10 9 0A 8A 46 F0 46 2 11 0 0B 8B 45 F0 45 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 35 F0 35 23 U 16 96 3C F0 3C 2 24 I 17 97 43 F0 43 2 25 O 13 98 44 F0 44 2 26 P 19 99 4D F0 4D 2 2...

Page 376: ...2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 2 38 K 25 A5 42 F0 42 2 39 L 26 A6 4B F0 4B 2 40 27 A7 4C F0 4C 2 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 32 B2 3A F0 3A 2 53 33 B3 41 F0 41 2 54 34 B4 49 F0 49 2 55...

Page 377: ...E0 6B E0 F0 6B 1 80 Home E0 47 E0 C7 E0 6C E0 F0 6C 1 81 End E0 4F E0 CF E0 69 E0 F0 69 1 83 E0 48 E0 C8 E0 75 E0 F0 75 1 84 E0 50 E0 D0 E0 72 E0 F0 72 1 85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D 1 86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 1 89 E0 4D E0 CD E0 74 E0 F0 74 1 110 Esc 01 81 76 F0 76 112 F1 3B BB 05 F0 05 113 F2 3C BC 06 F0 06 114 F3 3D BD 04 F0 04 115 F4 3E BE 0C F0 0C 116 F5 3F BF 03 F0 03 117 F6 ...

Page 378: ... 7 7 7 202 Fn 4 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F Notes 1 Scan codes differ by mode 2 Scan codes differ by overlay function 3 Combined with the Fn key makes different codes 4 Fn key does not generate a code by itself 5 This key corresponds to key No 42 in a 102 key model 6 Refer to Table D 6 No 124 key scan code 7 Refer to Table D 7 No 126 key scan code D 4 QOSM...

Page 379: ... E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 204 App E0 AA E0 5D E0 DD E0 2A E0 F0 12 E0 2F E0 F0 2F E0 12 N...

Page 380: ... 75 E0 F0 12 84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12 85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12 86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12 89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12 204 App E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12 Table D 4 Scan codes with...

Page 381: ... F0 74 26 P 4A CA 7B F0 7B 37 J 1 4F CF 69 F0 69 38 K 2 50 D0 72 F0 72 39 L 3 51 D1 7A F0 7A 40 4E CE 79 F0 79 52 M 0 52 D2 70 F0 70 54 53 D3 71 F0 71 55 E0 35 E0 B5 40 4A E0 F0 4A Table D 6 No 124 key scan code Code set 1 Code set 2 Key top Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl E0 37 E0 B7 E0 7C E0 F0 7C Shift E0 37 E0 B7 E0 7C E0 F0 ...

Page 382: ...s D 8 QOSMIO G10 Maintenance Manual 960 497 Table D 7 No 126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E This key generates only make codes ...

Page 383: ...pendix E Key Layout Appendix E Key Layout E 1 United States US Keyboard Figure E 1 US Keyboard layout E 2 United Kingdom UK Keyboard Figure E 2 UK Keyboard layout QOSMIO G10 Maintenance Manual 960 497 E 1 ...

Page 384: ...E 2 United Kingdom UK Keyboard Appendix E Key Layout E 2 QOSMIO G10 Maintenance Manual 960 497 ...

Page 385: ... NC 12 SDA 13 HSYNC 14 VSYNC 15 SDL RED 1 GREEN 2 BLUE 3 NC 4 GND 5 GND 6 GND 7 GND 8 5V 9 GND 10 NC 11 SDA 12 HSYNC 13 VSYNC 14 SCL 15 Figure F 1 RGB Monitor ID Wraparound connector 15PIN to 15PIN F 2 LAN Loopback Connector 1 BIBAP TX 2 BIDAN TX 3 BIDBP RX 4 BIDBN RX Figure F 2 LAN loopback connector QOSMIO G10 Maintenance Manual 960 497 F 1 ...

Page 386: ...F 2 LAN Loopback Connector Appendix F Wiring Diagrams F 2 QOSMIO G10 Maintenance Manual 960 497 ...

Page 387: ...ing down the tilde character key For example US Keyboard UK Keyboard Keep holding down the key 6 The BIOS rewriting starts 7 When the process is completed it beeps and the system automatically reboots NOTE 1 Connect the AC adaptor to the computer when you rewrite the BIOS 2 Do not turn off the power while you are rewriting the BIOS If the rewrite fails it might be impossible to start up the comput...

Page 388: ...Appendix G BIOS Rewrite Procedures G 2 QOSMIO G10 Maintenance Manual 960 497 ...

Page 389: ...ff the power while you are rewriting the EC KBC If the rewrite fails it might be impossible to start up the computer 4 If you fail to rewrite EC KBC then when you next turn on the power a message may be displayed that the contents of the EC KBC have been erased In this case insert the EC KBC rewriting disk and the EC KBC will be rewritten 5 Normally it takes about 30 seconds to rewrite the EC KBC ...

Page 390: ... external FDD and insert the EC KBC rewriting disk into the external FDD 5 Turn on the power while holding down the Tab key Keep holding down the key until a message appears on the screen The EC KBC rewriting starts 6 When the EC KBC rewrite is completed the system is automatically turned off ...

Page 391: ... Reliability Appendix I Reliability The following table shows MTBF Mean Time Between Failures in maximum configuration Table I 1 MTBF Component Time hours System 6678 69 QOSMIO G10 Maintenance Manual 960 497 I 1 ...

Page 392: ...Appendix I Reliability I 2 QOSMIO G10 Maintenance Manual 960 497 ...

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