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TOSHIBA support

If you require any additional help using your computer or if you are having
problems operating the computer, you might need to contact TOSHIBA for
additional technical assistance.

Before you call

Some problems you experience might be related to software or the
operating system so it is important that you investigate other sources of
assistance first. Before contacting TOSHIBA, try the following:

Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
If a problem occurs when you are running software applications,
consult the software documentation for troubleshooting suggestions
and consider calling the software company's technical support
department for assistance.
Consult the reseller or dealer from where you purchased your
computer and/or software - they are your best resource for current
information and support.

TOSHIBA technical support

If you are still unable to solve the problem and suspect that it is hardware-
related, visit TOSHIBA technical support website
http://www.toshiba.co.jp/worldwide/

User's Manual

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Summary of Contents for PORTEGE WT20-B Series

Page 1: ...User s Manual PORTÉGÉ Z20t B PORTÉGÉ WT20 B Series ...

Page 2: ... 2 1 TOSHIBA Keyboard Dock 2 1 Operating mode 2 2 Short model name 2 3 Conventions 2 3 Using your computer for the first time 2 5 Getting to know Windows 2 14 Turning off the power 2 16 Chapter 3 The Grand Tour Tablet computer 3 1 TOSHIBA Keyboard Dock 3 7 Internal Hardware Components 3 11 Power Condition Descriptions 3 14 Chapter 4 Operating Basics Operating in tablet mode also for WT20 B 4 1 Usi...

Page 3: ...Recognition 5 11 TruCapture 5 12 ArcNote for Toshiba 5 13 Camera 365 for Toshiba 5 16 TOSHIBA Media Player by sMedio TrueLink 5 18 TOSHIBA PC Health Monitor 5 20 TOSHIBA Setup Utility 5 21 System Recovery 5 22 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 14 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Informatio...

Page 4: ...eyond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and rev...

Page 5: ...is manual might be trademarks or registered trademarks of their respective companies Regulatory Information The regulatory information herein might vary Pease check the ID information on the back of the device for specific information applicable to the model you purchased FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the li...

Page 6: ...parties authorized by TOSHIBA could void the user s authority to operate the equipment FCC conditions This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Inf...

Page 7: ... noted Only CE marked options should be connected implemented Only best shielded cables should be connected Working environment This product was designed to fulfil the EMC Electromagnetic Compatibility requirements to be observed for so called Residential commercial and light industry environments TOSHIBA do not approve the use of this product in working environments other than the above mentioned...

Page 8: ...ital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications Note that Canadian Department of Communications DOC regulations provide that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment This Cla...

Page 9: ...that the product was placed on the market after August 13 2005 By participating in the separate collection of products and batteries you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country p...

Page 10: ...ly friendly disposal ensuring that the terminal contacts are covered by non conductive tape For more detailed information about the collection and recycling programmes available in your country please visit our website www toshiba eu recycling or contact your local council office or the retail outlet where you purchased the product These symbols might not stick depending on the country and region ...

Page 11: ...ne getirmektedir The number of possible pixel failures of your display is defined according to ISO 9241 307 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes...

Page 12: ... style Open Source licenses In case of any license issues related to OpenSSL please contact openssl core openssl org OpenSSL License Copyright c 1998 2011 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright ...

Page 13: ...NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL i...

Page 14: ...thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTR...

Page 15: ... You can use this software for whatever you want in parts or full form without having to pay us royalty free usage You may not pretend that you wrote this software If you use it or only parts of it in a program you must acknowledge somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or without modific...

Page 16: ...HT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE OF THE FREETYPE PROJECT 2 Redistribution This license grants a worldwide royalty free perpetual and irrevocable right and license to use execute perform compile display copy create derivative works of distribute and sublicense the FreeType Project in both source and object code forms and derivative works thereof for any...

Page 17: ...s license or another one contracted with the authors grants you the right to use distribute and modify it Therefore by using distributing or modifying the FreeType Project you indicate that you understand and accept all the terms of this license 4 Contacts There are two mailing lists related to FreeType freetype nongnu org Discusses general use and applications of FreeType as well as future and wa...

Page 18: ...uter from Sleep Mode by pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and prevent up to 300 pounds of greenhouse gas emissions annually To learn h...

Page 19: ...e system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they might overheat To keep your comp...

Page 20: ...o any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely...

Page 21: ...ter with any cards installed This might damage either the computer and or the card resulting in computer failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Be aware that the use of mobile phones can ...

Page 22: ...use of equipment or failure to follow instructions might cause data loss equipment damage or might result in minor or moderate injury Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 19 ...

Page 23: ... pen slot and provided with some models AC adaptor and power cord 2 pin plug or 3 pin plug Cleaning cloth provided with some models Stylus Pen is included together with spare pen tips and a tip removal tool in the small case coming with the product Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediate...

Page 24: ...t tablet computer Figure 2 2 The accessory unit TOSHIBA Keyboard Dock Product appearance depends on the model you purchased For availability of TOSHIBA Keyboard Dock refer to the following table Model Name TOSHIBA Keyboard Dock PORTÉGÉ Z20t B provided PORTÉGÉ WT20 B not provided tablet computer only Operating mode After docking your tablet computer to TOSHIBA Keyboard Dock your device can be used ...

Page 25: ...e information Your device is called computer when referred to as a single unit or where descriptions are not specifically for one of the operating modes in this manual Short model name Model name of your computer is shortened and referred to as the following in this manual Full Model Name Short Model Name PORTÉGÉ Z20t B Z20t B PORTÉGÉ WT20 B WT20 B Conventions This manual uses the following format...

Page 26: ...en Swipe in from the right edge of the Touch Pad Swipe in from the right edge of the touch screen only for touch screen models Desktop Click the Desktop tile from the Start screen to access the desktop Start screen You can go back to the Start screen from an app or the desktop by the following ways Click the Start charm Move the mouse pointer all the way into the lower left corner of the screen an...

Page 27: ...ed regularly Never format storage media without checking its content formatting destroys all stored data It is a good idea to back up the internal storage or other main storage device to external media periodically General storage media is not durable or stable over long periods of time and under certain conditions might result in data loss Before you install a device or application save any data ...

Page 28: ...latch goes back to the lock position Figure 2 4 Docking the tablet computer 1 3 1 2 2 2 1 Guide pins 3 Release latch 2 Guide pin grooves You are now ready to use the tablet computer as a notebook computer The computer can be opened to a wide range of angles for optimal viewing To do this hold down the palm rest with one hand so that the body of the keyboard dock is not raised and slowly lift the t...

Page 29: ...ty lock switch on left side of the keyboard dock and slide it to the unlocked position Figure 2 6 Slide the security lock switch 2 Turn the tablet computer around to let its backside face you Hold both sides of the tablet computer and align the guide pins on the keyboard dock with the guide pin grooves on the bottom of the tablet computer User s Manual 2 7 ...

Page 30: ...ng the tablet computer backward 1 1 2 2 2 3 1 Guide pins 3 Release latch 2 Guide pin grooves 4 Slowly fold the tablet computer down to an optimal viewing angle for presentation mode or fold down flat for tablet mode Figure 2 8 Folding the tablet computer Notes on use Open and close the computer with reasonable care Opening it vigorously or slamming it shut might cause damage User s Manual 2 8 ...

Page 31: ...ase is vulnerable to scratches Do not lift the computer by the palm rest on the keyboard dock Failure to do so might cause damage to the computer or result in minor injury Do not pick up the computer by its display panel when using in laptop or presentation mode Do not close the computer with pens or any other objects left in between the tablet computer and the keyboard dock Never turn the hinges ...

Page 32: ...ct and remove all peripheral devices and cables If the computer power is on to ensure a safe removal press FN E to cut off all data communications with the keyboard dock The docking indicator on the right side of the keyboard dock goes off 2 Check the security lock switch on the left side of the keyboard dock and slide it to the unlocked position Figure 2 9 Slide the security lock switch 3 Turn th...

Page 33: ...lways use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor Never plug the AC adaptor into a ...

Page 34: ...ly injury when touched As a general safety precaution avoid touching any metal parts Never place your computer or AC adaptor on a wooden surface furniture or any other surface that might be marred by exposure to heat since the computer base and the surface of the AC adaptor increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resista...

Page 35: ...s When you connect the AC adaptor to the DC IN 19V jack on the keyboard dock the second battery pack inside the keyboard dock also begins charging It might take longer to fully charge the second battery pack depending on the remaining system power You can charge only the second battery pack without docking the tablet computer Turning on the power Press the Power button to turn on the power and the...

Page 36: ... instructions on each screen When it is displayed be sure to read the License Terms carefully Getting to know Windows For detailed information on what is new and how to operate Windows refer to the Windows Help and Support Start screen The Start screen is the launching pad for everything you can do in the Windows operating system providing new and easy ways to access everything from your favorite ...

Page 37: ...f your screen you can find a list of charms Search Share Start Devices and Settings Search This charm allows you to search your computer apps settings and files the web or within an app You can also find the Search icon on the upper right of the Start screen Share This charm allows you to share items links photos and more Start This charm takes you to the Start screen or if already on the Start sc...

Page 38: ...urning off the power The power can be turned off in one of the following modes either Shut Down Mode Sleep Mode or Hibernation Mode Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the main screen of the operating system the next time it is turned on 1 If you have entered data either save it to the internal storage or to other storage...

Page 39: ...devices are regulated or controlled always shut down the computer This includes turning off any wireless communication functionalities and canceling settings that reactivate the computer automatically such as a timer recording function Failure to shut down the computer in this way might allow the operating system to reactivate and run pre programmed tasks or preserve unsaved data which might inter...

Page 40: ... In the Settings charm click Power and then select Sleep Close the display panel Note that this feature must be enabled within the Power Options Press the power button Note that this feature must be enabled within the Power Options When you turn the power back on you can continue where you left off when you shut down the computer When the computer is in Sleep Mode the Power indicator blinks white ...

Page 41: ...immediately when you turn on the computer Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature Allows the use of the panel power off feature Starting Hibernation Mode To enter Hibernation Mode click the power icon on the Start screen and then select Hibernate To show Hibernate in Power menu set up acc...

Page 42: ...button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer takes a moment to save the current data in memory to the internal storage After you turn off the computer and the content of memory has been saved to the internal storage turn off the power to any peripheral devices Do not turn the computer or devices back on immediately Wait a moment to let all capac...

Page 43: ...ch before you operate the computer Legal Footnote Non applicable Icons For more information regarding Non applicable Icons refer to the Legal Footnotes section Handle your computer carefully to avoid scratching or damaging the surface Tablet computer The following figure shows essential components of the tablet computer User s Manual 3 1 ...

Page 44: ...k grooves 8 SIM card slot 22 Docking interface 9 Power button 23 DC IN 19V jack 10 Force shutdown hole 24 Web Camera LED back 11 Volume up down button 25 Web Camera back 12 Power indicator 26 Wireless communication antennas not shown 13 Battery indicator 27 ID information 14 Micro USB port Provided with some models Product appearance depends on the model you purchased Web Camera front Web Camera i...

Page 45: ...ord sounds for your application Refer to the Sound System and Video mode section for more information Display screen 31 7 cm 12 5 LCD screen configured with the following resolution FHD 1920 horizontal x 1080 vertical pixels Be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen is somewhat brighter than when it operates on battery power This diff...

Page 46: ...dicator shows the charging condition of the battery pack inside the tablet computer White indicates the battery pack is fully charged while the power is being correctly supplied from the AC power adaptor Refer to the Power Condition Descriptions section for more information on this feature Micro USB port One Micro USB port which complies to the USB 2 0 standard is provided on the right side of the...

Page 47: ...let computer might be lifted Any possible stress put on the body of the tablet computer might cause damage Memory media slot This slot lets you insert a micro SD SDHC SDXC memory card Refer to the Memory media section for more information Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot Foreign metal objects can create a short circuit which can cause d...

Page 48: ...ry pack Note that you must only use the model of AC adaptor supplied with the computer at the time of purchase Using the wrong AC adaptor can damage the computer The tablet computer cannot be docked when the AC adaptor is connected Web Camera LED back The Web Camera LED glows when the Web Camera is operating Web Camera back Your computer is also equipped with a back Web Camera used for recording v...

Page 49: ...h Pad ON OFF icon 8 Release latch 3 TOSHIBA eco icon 9 Docking connectors 4 Touch Pad control buttons 10 Hooks 5 AccuPoint control buttons 11 Guide pins 6 Keyboard Product appearance depends on the model you purchased Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on screen pointer To use the Touch Pad simply touch and move your fingertip across it in the d...

Page 50: ...Keyboard section for more information AccuPoint A pointer control device in the center of the keyboard is used to control the on screen pointer Refer to the AccuPoint section for more information Hooks Hooks secure the physical connection between the tablet computer and the keyboard dock Guide pins Guide pins make it easy for you to align the tablet computer with the keyboard dock They also secure...

Page 51: ...MI out port HDMI out port can connect with Type A connector HDMI cable Right side The following figure shows the right side of the keyboard dock Figure 3 4 The right side of the keyboard dock 5 4 3 1 1 2 1 Universal Serial Bus USB 3 0 ports 4 Second Battery indicator 2 LAN jack 5 DC IN 19V jack 3 Docking indicator Product appearance depends on the model you purchased Universal Serial Bus USB 3 0 p...

Page 52: ...r second 1000BASE T Refer to LAN section for more information Do not connect any cable other than a LAN cable to the LAN jack It might cause damage or malfunction Docking indicator The Docking indicator glows white when data communications between the keyboard dock and the tablet computer are successfully established and in good condition Second Battery indicator The Second Battery indicator shows...

Page 53: ...tly such as when the keyboard or the Touch Pad does not respond to your command do the following 1 Turn off the power and undock the tablet computer 2 Insert a slender object such as a needle into this hole to force reset the keyboard dock 3 Dock the tablet computer and turn on the power Internal Hardware Components This section describes the internal hardware components of your computer The actua...

Page 54: ...processor is included in your model open the TOSHIBA PC Health Monitor utility by clicking PC Health Monitor under TOSHIBA group in the Apps view and then click PC Information Legal Footnote CPU For more information regarding CPU refer to the Legal Footnotes section Internal storage The capacity of the internal storage varies depending on the model To check which type of internal storage is includ...

Page 55: ...rformance is only optimized when operating in AC power mode and might decrease considerably when operating in battery power mode Legal Footnote Graphics Processing Unit GPU For more information regarding Graphics Processing Unit GPU refer to the Legal Footnotes section Intel Display Power Saving Technology Intel GPU models might include the Display Power Saving Technology feature that can save the...

Page 56: ...ttery pack Amber Indicates that the AC adaptor is connected and battery pack inside the tablet computer is charging White Indicates that the AC adaptor is connected and the battery pack inside the tablet computer is fully charged Flashing White Indicates a problem with the computer Disconnect the AC adaptor for several seconds and then reconnect the AC adaptor If it still does not operate properly...

Page 57: ...g will resume This process occurs regardless of whether the computer s power is on or off Power indicator Check the Power indicator to determine the power status of the computer The following indicator conditions should be noted White Indicates that power is being supplied to the computer and the computer is turned on Flashing white Indicates that the computer is in Sleep Mode and that there is su...

Page 58: ...tablet mode Remove all external peripheral devices and their connection cables from the computer before carrying Hold the computer firmly on your forearm Be careful not to accidentally touch the Windows button Remove the AC adaptor from the computer when using it held in your forearm Do not use the computer while walking or driving a car Do not drop the computer or apply excessive impact to it Do ...

Page 59: ... the following figure Figure 4 2 Use area of the pen Changing the screen orientation When operating the computer in tablet mode you can change the screen orientation by rotating the computer sideways The screen orientation automatically changes according to the rotation angle detected Figure 4 3 Rotating the computer sideways 1 2 1 Landscape mode 2 Portrait mode To manually disable the automatic s...

Page 60: ...ny source using electromagnetic or radio waves Before using any compass feature the compass needs to be calibrated for accuracy To calibrate disconnect the AC adaptor and remove all peripherals cables and then horizontally vertically rotate the computer with the power on several times as shown in the illustration below Please note this is the most effective method of calibrating this computer Figu...

Page 61: ... on the screen Swipe Quickly move your finger in from the edge of the screen without pausing when you first touch it Swipe from the left edge shows your recently opened apps and so on Swipe from the right edge opens or closes the charms Search Share Start Devices Settings Swipe from the top edge opens or closes the app command bar For details and more advanced touch screen gestures to interact wit...

Page 62: ...ch This shows different levels of information or visually zooms in or out Two Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad This allows you to operate the scroll bars of a window Swipe Quickly move your finger in from the edge of the Touch Pad without pausing when you first touch it Swipe from the left edge shows your recently opened ...

Page 63: ...t the on screen pointer when using AccuPoint For example the pointer might travel contrary to AccuPoint operation or an error message might appear if You touch the AccuPoint during power up You apply constant soft pressure during power up There is a sudden temperature change Strong stress is applied to the AccuPoint If an error message appears reboot the computer If an error message does not appea...

Page 64: ...ent AccuPoint caps from your TOSHIBA authorized dealer Stylus Pen and Reserve Pen You can use the pen to execute actions and enter data Hold the pen in a natural position and tap press or trace on the screen lightly Figure 4 7 Stylus Pen 1 2 3 Figure 4 8 Reserve Pen 2 1 1 Pen point 3 Eraser 2 Pen button Pen point Provides the same function as left clicking the mouse once User s Manual 4 7 ...

Page 65: ...t sunlight Store the pen without any pressure being applied to the buttons Failure to do so might cause a malfunction or characteristic deterioration The pen is composed of precision parts Do not drop the pen Strong impact causes a malfunction or characteristic deterioration Do not apply excessive force to the pen point and the side buttons Excessive force applied to these parts causes short life ...

Page 66: ... keep another pen set as a spare You can buy replacement pen sets from your TOSHIBA authorized dealer TOSHIBA is not liable for any problems arising on the products due to the use of the pen in an environment where the above conditions are not satisfied or because of its use by unspecified number of users Removing the Reserve Pen To remove the Reserve Pen slowly pull the Reserve Pen to remove it f...

Page 67: ...nce Double tap Lightly tap the tip of the pen twice on an object and lift it immediately to execute an action A double tap is similar to left clicking the mouse twice Press and hold Tap the tip of the pen on the screen and hold until a white circle appears Lift the pen to open a pop up menu or execute a specific action Press and hold is similar to right clicking the mouse Drag Touch the pen on the...

Page 68: ...ized dealer A short and worn pen point is difficult to pull out Replace the pen point with a refill before it becomes too short to remove It is recommended that you keep another pen set as a spare You can buy replacement pen sets from your TOSHIBA authorized dealer The Keyboard The number of keys available on the keyboard dock depends on which country region your computer is configured for with ke...

Page 69: ... function keys are pressed in combination with the FN key Key Combination Function FN F1 Enters Lock computer mode To restore your desktop you need to log on again FN F2 Switches between the power plans FN F3 Switches the system to Sleep Mode FN F4 Switches the system to Hibernation Mode FN F5 Changes the active display device To use a simultaneous mode you must set the resolution of the internal ...

Page 70: ...e display resolution FN E Cuts off all data communications with the keyboard dock FN Z Toggles the mode of the keyboard backlight between Timer On and Off To set up the brightness click System Settings under TOSHIBA group in the Apps view Click Keyboard tab and select a level under Keyboard Backlight Brightness Control To set up the timer launch the BIOS setup utility select Power Management Keybo...

Page 71: ...umeric data input or cursor and page control Arrow Mode Press FN F10 to turn on Arrow Mode You are able to access cursor and page control functions by using the keys Press FN F10 again to turn off this overlay function Numeric Mode Press FN F11 to turn on Numeric Mode You are able to access numeric characters by using the keys Press FN F11 again to turn off this overlay function Temporarily using ...

Page 72: ...n Touch keyboard Touch keyboard is an on screen virtual keyboard allowing you to type on the touch screen To use the touch keyboard tap in an area where you can type The keyboard opens automatically To manually open the touch keyboard do either of the following In the Settings charm click Keyboard Touch keyboard and handwriting panel Click the keyboard icon in the taskbar of your Windows desktop B...

Page 73: ...e battery pack becomes low the Battery indicator flashes amber to indicate that only a few minutes of battery power remain If you continue to use the computer while the Battery indicator flashes the computer enters Hibernation Mode so that you do not lose any data and automatically turn itself off You must recharge the battery pack when it becomes discharged Procedures To recharge the battery pack...

Page 74: ...ttery pack is nearly completely discharged In this instance leave the AC adaptor connected for a few minutes and the battery pack should begin charging The Battery and or Second Battery indicator might show a rapid decrease in battery operating time when you try to charge a battery pack under the following conditions The battery pack has not been used for a long time The battery pack has completel...

Page 75: ...e In view of this it is noted that an often used older battery pack will not operate for as long as a new battery pack even when both are fully charged Maximizing battery operating time The usefulness of a battery pack depends on how long it can supply power on a single charge while how long the charge lasts in a battery pack depends on Processor speed Screen brightness System Sleep Mode System Hi...

Page 76: ...rged However if the Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack and to a wall outlet that is supplying power The Battery and or Second Battery indicator glows amber to indicate that the battery pack is being charged However if Battery and or Second Battery indicator does not glow this indic...

Page 77: ...e SIM card tray with the metal connectors facing up 6 Insert the SIM card tray into the SIM card slot and push the center of the tray to close it Press gently until it locks into place Figure 4 15 Inserting the SIM card 1 2 1 SIM card tray 2 SIM card Never allow metal objects such as screws staples and paper clips to enter the computer Foreign metal objects can create a short circuit which can cau...

Page 78: ...y Specifically your current location might not be detected in the following places or situations Inside or directly under a building Inside a bag or box Among dense trees When there is an obstacle person or object in the front of the antenna Underground tunnel underground or underwater Buildings streets or residential areas Near to high voltage cables Bad weather such as heavy rain or snow LAN TOS...

Page 79: ... can connect with a CAT3 or higher cable Connecting the LAN cable To connect the LAN cable do the following Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect the AC Adaptor while the computer is accessing a LAN the system might hang up Do not connect any other cable to the LAN jack except the LAN cable Otherwise malfunction...

Page 80: ... it is not possible to guarantee that all memory media can operate properly Figure 4 17 Examples of memory media microSD card Points to note about the memory media card microSD SDHC SDXC memory cards comply with SDMI Secure Digital Music Initiative which is a technology adopted to prevent unlawful copy or playback of digital music For this reason you cannot copy or play back protected material on ...

Page 81: ...ned so that it can be inserted only one way Do not try to force the card into the slot Memory cards have a limited lifespan so it is important to back up important data Do not write to a card if the battery power is low Low power might affect writing accuracy Do not remove a card while read write is in progress For more details on using memory cards see manuals accompanying the cards Inserting mem...

Page 82: ...llowing instructions apply to all types of supported media devices To remove memory media do the following 1 Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2 Select memory media 3 Push the memory media until you hear a click to partially release it 4 Grasp the media and remove it If you remove the memory media or turn off the power while the computer is accessing the ...

Page 83: ...ernal RGB monitor port Figure 4 19 Connecting the RGB cable to the External RGB monitor port 1 2 1 External RGB monitor port 2 RGB cable There are no fastening screws for an external monitor cable on the External RGB monitor port However external monitor cables which have connectors with fastening screws can still be used 2 Turn the external monitor s power on When you turn on the power the comput...

Page 84: ...on properly To connect a device to the HDMI out port you must purchase a suitable HDMI cable 1 Plug one end of the HDMI cable into the HDMI in port of the HDMI display device 2 Plug the other end of the HDMI cable into the HDMI port on your tablet computer or on the keyboard dock 3 Turn the HDMI display device s power on Figure 4 20 Connecting the HDMI port 1 2 1 HDMI port 2 HDMI cable Type A conn...

Page 85: ...layback device 4 Click the Set Default button 5 Click OK to close the Sound dialog Settings for display video on HDMI To view video on the HDMI display device be sure to configure the following settings otherwise you might find that nothing is displayed Be sure to use the function key to select the display device before starting to play video Do not change the display device or audio device while ...

Page 86: ...al display you can follow the steps as described below 1 In the Settings charm click Change PC settings PC and devices Devices 2 Click Add a device Your computer will start searching for the Wireless display device 3 After the Wireless display device is searched follow the on screen instructions to finish connection After the connection is established the name of the Wireless display device appear...

Page 87: ...ds used for attaching security cables differ from product to product Refer to the instructions for the product you are using for more information Connecting the security lock To connect a security cable to the computer do the following 1 Turn the computer so its left side faces you 2 Slide the security lock switch to the locked position Figure 4 22 Slide the security lock switch 3 Align the securi...

Page 88: ...e This section describes some of the audio control functions Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows To launch the Volume Mixer utility right click on the speaker icon on the Windows Taskbar and then select Open Volume Mixer from the sub menu To adjust the volume level of speakers or headphones move the Speakers...

Page 89: ...he SmartAudio main screen 3 Select one from the device list for the device you plugged into Opening SmartAudio Help Clicking in the top right corner of the SmartAudio window will open the Help file in your selected language or in English if your selected language is not supported DTS Studio Sound DTS Studio Sound is a premium audio enhancement suite that utilizes revolutionary audio technology to ...

Page 90: ...ngs are configured via the Screen Resolution dialog To open the Screen Resolution dialog click Control Panel Appearance and Personalization Display Change display settings under Windows System in the Apps view If you are running some applications for example a 3D application or video playback you might see some disturbance flickering or frame dropping on your screen If that occurs adjust the resol...

Page 91: ...computer and details how to start them For further information on their operation refer to online manual help files or README TXT file if applicable of each utility TOSHIBA Desktop Assist TOSHIBA Desktop Assist is a graphical user interface that provides access to specific tools and TOSHIBA utilities and applications that make the use and configuration of the computer easier To access this utility...

Page 92: ... active windows to within those zones Multiple Displays utility allows you to configure the Display Mode select monitors and configure your desktop etc To access this utility click Display Utility under TOSHIBA group in the Apps view For details on this utility see the help file TOSHIBA Password Utility This utility allows you to set a password to restrict access to the computer To access this uti...

Page 93: ...nded using the computer with AC adaptor connected as the battery operating time is comparatively short in this mode Depending on the usage situation the life cycle of battery pack might not be extended properly To access this utility click eco Utility under TOSHIBA group in the Apps view For details on TOSHIBA eco utility see the help file TOSHIBA Media Player by sMedio TrueLink This software is a...

Page 94: ...is application recognizes the system and individual component serial numbers and tracks specific activities related to their usage To access this utility click PC Health Monitor under TOSHIBA group in the Apps view For details on TOSHIBA PC Health Monitor see the help file TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they ...

Page 95: ...ion refer to the Camera 365 for Toshiba section Dragon Assistant Dragon Assistant leverages the power of speech recognition technology offering you the freedom and flexibility to control your desktop applications using your voice With Dragon Assistant simply speak commands to do lots of things on your desktop search the web post updates to your social networks check email and more To access it cli...

Page 96: ...his can be specified in the Power Options System automatic Sleep Hibernation Mode 1 This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time This can be specified in the Power Options Power on password Two levels of password security supervisor and user are available to prevent unauthorized access to ...

Page 97: ...Hibernation Mode before using this feature Refer to the Starting Hibernation Mode section for more details USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports For example if a mouse or USB keyboard is connected to a USB port clicking the mouse button or pressing the keyboard will wake up the computer Heat dispersal 1 ...

Page 98: ...er and do not enter as ASCII code or copy and paste the character string In addition ensure that the registered password is correct by outputting the character string to the password file When entering a password do not enter any characters for example or produced by pressing the SHIFT or ALT keys Delete button Click this button to delete a registered password Before you can delete a password you ...

Page 99: ...upervisor Password some functions might be restricted when a user logs on with the User Password To set a Supervisor Password Click Password Utility under TOSHIBA group in the Apps view and click Supervisor Password This utility lets you do the following Register or delete the Supervisor Password Specify restrictions for general users Starting the computer using a password If you have already regi...

Page 100: ...ystem Settings window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the TOSHIBA System Settings window Some options shown in gray are possible to confirm their status TOSHIBA System Settings screen might have the following tabs General Allows you to view the current BIOS version or change certain settings back to their default values Display...

Page 101: ...create an access code that is not easily identified by a third party to prevent illegal access to your device Disclaimer TOSHIBA does not guarantee that the Tablet Access Code Logon Utility is completely secure or error free at all times TOSHIBA is not liable for any failure or damage that might arise out of your use of the Tablet Access Code Logon Utility even if advised of the possibility thereo...

Page 102: ... uninstall the application or delete all the logs created by the application For details on how to do this see help file Disclaimer TOSHIBA does not guarantee that the face recognition utility technology will be completely secure or error free TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times TOSHIBA is not liable for any failur...

Page 103: ...ainer called notebook which separates notes of different ideas or subjects Moreover notebooks can be categorized so as to be quickly found For example you can create a category for travel purpose and the other one for work purpose Home screen Home screen is the start page where you can create view and edit notes as well as manage notebooks You ll find the category pane in the left and the notebook...

Page 104: ...recording You can create an audio recording up to 180 minutes long Editing a note To edit a note do the following 1 Tap a note in the notebook to enter the preview mode 2 Swiping from the top or bottom edge of the screen to bring up the command bar and then tap Edit to enter the edit mode Available editing options are detailed below Depending on the note format text sketches audio or images the op...

Page 105: ...t to delete 3 Tap and select YES to delete an audio annotation or clear all the text and tap to delete a text annotation To delete a sketch annotation enter the edit mode and a dialog will appear then tap Yes to clear the sketch Moving a note notebook To move a note and change its order simply drag the note to the place you want and drop it You can also re categorize the notebook by moving it to a...

Page 106: ... Swipe from the right edge of the screen and tap Settings Options PDF size to change the page size Share as PDF Share your notes with others in PDF format through apps available from the Share charm Notes on use Do not power off your computer while editing the notes as it might cause saving failure possibly resulting in data loss ArcNote for Toshiba does not support Portrait mode Camera 365 for To...

Page 107: ...of photos continuously in a short amount of time This often works best for fast moving objects or scenes 5 sequential images is set by default and you can change the number in the settings Beauty mode The camera detects the face and automatically retouches the facial skin in real time Smile mode The camera detects smile on the face and automatically capture the joyous moment for you The lighting c...

Page 108: ...the resolution the better quality the captured media will be Flicker Select the frequency of the lighting conditions Geo info Turn on off the automatic geographical tag to the photos This option is only available on models equipped with a GPS module Focus Select auto or manual focus to set for the camera Reset Tap and select Yes to reset all camera settings to the factory default Notes on use Do n...

Page 109: ...on can be enabled only for photo playback if Enhance Photo Quality is displayed The Save with Resolution On feature saves pictures with Resolution On regardless of the current Resolution setting On Off Demo Since the picture is saved in a size appropriate for posting to SNS largest edge of width height is 2048 pixels the saved picture might look different than when browsing the original picture wi...

Page 110: ...els with battery and the system cooling informing you of significant system conditions This application recognizes the system and individual component serial numbers and tracks specific activities related to the computer and their usage The collected information includes device operation time and number of actuations or status changes that is number of power button and FN key combination uses AC a...

Page 111: ...puter You can enable it by clicking Please click here to enable TOSHIBA PC Health Monitor The PC Health Monitor Software Notice Acceptance screen is displayed Carefully read the information displayed Selecting ACCEPT and clicking OK enables the program By enabling the TOSHIBA PC Health Monitor software you agree with these terms and conditions and to the use and sharing of the collected informatio...

Page 112: ...F10 key and proceed by selecting Yes or select Exit Exit Saving Changes Yes The computer restarts immediately Navigating the utility TOSHIBA Setup Utility can be navigated through the touch screen or the provided Stylus Pen Some buttons on the tablet computer are also designated to execute the corresponding key function on the keyboard Details are described as follows Button Key Function Windows E...

Page 113: ...avoid places subjected to vibrations such as airplanes trains or cars Do not use on an unstable surface such as a stand A recovery image of the software on your computer is stored on the internal storage and can be copied to either disc media or USB Flash Memory by using the following steps 1 Select either blank disc or USB Flash Memory The application allows you to choose from a variety of differ...

Page 114: ...g system only for Z20t B When you reinstall the Windows operating system the internal storage will be reformatted and all data will be lost Make sure to use the default Boot Mode option in the BIOS setup utility before restoring 1 Launch the BIOS setup utility Refer to the TOSHIBA Setup Utility section for further information 2 In the BIOS setup screen select Advanced System Configuration Boot Mod...

Page 115: ...port for assistance Restoring the pre installed software from the Recovery Partition A portion of the internal storage space is configured as a hidden recovery partition This partition stores files which can be used to restore pre installed software in the event of a problem If you set up your internal storage again later do not change delete or add partitions in a manner other than specified in t...

Page 116: ...lect Troubleshoot 4 Select Reset your PC 5 Follow the on screen instructions to finish the recovery You can also perform the restoration through PC settings in the operating system 1 Click the Settings charm and click Change PC settings 2 Click Update and recovery under PC settings and then click Recovery 3 Click Get started under Remove everything and reinstall Windows 4 Follow the on screen inst...

Page 117: ...n this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few might require help from TOSHIBA Support If you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first The items detailed in this che...

Page 118: ...m characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what...

Page 119: ...ff wait 10 15 seconds before turning on the power again by pressing the power button Insert a slender object such as a needle into the force shut down hole on the tablet computer Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating syste...

Page 120: ...Volume up Recovery options 0 zero If your computer starts to load the Operating System instead of desired advanced options do the following Make sure that fast startup is disabled in the Power Options by the following steps 1 Click Control Panel System and Security Power Options under Windows System in the Apps view 2 Click Choose what the power button does or Choose what closing the lid does 3 Cl...

Page 121: ...n automatically Leave the computer off until it reaches room temperature If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact TOSHIBA Support AC power If you have trouble turning on the computer with the AC adaptor connected check the status of the DC IN Battery indicator Refer to the Power Condition Descriptions section for furthe...

Page 122: ...tery the battery might not charge to its full potential In these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option under Choose or customize a power plan in the Power Options Real Time Clock Problem Procedure The BIOS setting and system date time are lost The lasting time of the Real Time Clock RTC has run out You must set the date an...

Page 123: ... panel These marks might have come from contact with the keyboard and Touch Pad while the display panel has been closed Try to remove the marks by gently wiping the display panel with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always follow the instructions with the screen cleaner and always ensure that you let the display panel dry...

Page 124: ...r mouse Touch Pad Problem Procedure The Touch Pad does not work Check the Device Select settings by the following steps 1 Click Control Panel Hardware and Sound Mouse under Windows System in the Apps view 2 In the Advanced tab click Advanced feature settings Device Select On screen pointer does not respond to pointing device operation In this instance the system might be busy Try moving the mouse ...

Page 125: ...System in the Apps view If you are still unable to resolve the problem contact TOSHIBA Support USB mouse Problem Procedure On screen pointer does not respond to mouse operation In this instance the system might be busy Try moving the mouse again after waiting a short while Remove the mouse from the computer and then reconnect it to a free USB port to ensure that it is firmly attached Double clicki...

Page 126: ...ntation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact TOSHIBA Support USB device In addition to the information in this section also refer to the documentation supplied with your USB device Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a free port to ensure that it is ...

Page 127: ...her the internal microphone or an external microphone connected to the computer Refer to Sound System and Video mode for further information Volume cannot be adjusted during Windows start up or shut down If you are still unable to resolve the problem contact TOSHIBA Support External monitor Also refer to Operating Basics and to the documentation supplied with your monitor for further information P...

Page 128: ...ternal monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor might not display when turned on again If this occurs press the function key to reset the display panel and ex...

Page 129: ...N administrator Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure that the wireless communication function of the computer is on If problems persist contact your LAN administrator Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure that the wireless communication function of the computer is on Check to ensure that the Bluetooth Manager application is runnin...

Page 130: ...n the documentation supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best res...

Page 131: ...rs Z20t B Approximately 309 0 w x 199 9 d x 8 8 h millimeters WT20 B not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 ...

Page 132: ...rved Reserved 12 SDA Serial Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Serial Clock Signal O I O I Input to computer I O O Output from computer AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is use...

Page 133: ...ctors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250 V or 1 15P 125 V and three pin plug configuration must be 6 15P 250 V or 5 15P 125 V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following ill...

Page 134: ...liant to Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetooth product is not compatible with devices using Bluetooth Version 1 0B specifications The wireless devices have not completed verification of connect...

Page 135: ...n some situations or environments the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the Wireless products equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you ...

Page 136: ...y recommends that you enable encryption functionality otherwise your computer is open to illegal access by an outsider using a wireless connection If this occurs the outsider might illegally access your system eavesdrop or cause the loss or destruction of stored data TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Ca...

Page 137: ...interference and or damage to LE LAN devices Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy Y...

Page 138: ... use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 Italy For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This su...

Page 139: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 140: ...ilisant les mêmes canaux Les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les bandes 5 25 5 35GHz et 5 65 5 85GHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL The term IC before the equipment certification number only signifies that th...

Page 141: ...ve radiated devices Australia and New Zealand regulatory compliance This equipment incorporates a radio transmitting device in normal use a separation distance of 20cm will ensure radio frequency exposure levels complies with the Australian and New Zealand Standards Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation low power data communi...

Page 142: ...ent uses OFDM modulation 4 4 The interference range of this equipment is less than 40m 5 This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems 3 Indication for Bluetooth The indication shown below appears on this equipment 4 1 2 3 1 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH S...

Page 143: ...130092003 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device Radio approvals for wireless devices This equipment is approved to the radio standard by the countries regions in the following table If you use this equipment in the countries regions which are not listed in the following table contact TOSHIBA Support As...

Page 144: ...t you turn off the AMT function before connecting to a network If the AMT function is NOT turned off there is a danger that the management of AMT function will be abused by other parties which possibly lead to the leak of sensitive and or proprietary information data loss HDD erasure or file overwritten First you must do the following in the BIOS setup utility 1 Turn on the computer while pressing...

Page 145: ...on the US keyboard layout The following table shows examples of the special characters in US keyboard layout Special character you want to input Corresponding number key SHIFT key a number key 1 2 3 4 5 6 7 8 9 0 3 Select Intel R AMT Configuration and press the Enter key 4 Select Manageability Features Selection and press the Enter key 5 Select Disabled and press the Enter key 6 Press the Y key an...

Page 146: ... network LAN Enable Disable items to be no longer changeable in BIOS setup utility Consult with your system administrator about details When using the AMT function TOSHIBA Keyboard Dock is required When using MEBx TOSHIBA Keyboard Dock or an external USB keyboard is required AMT function cannot be operated using a USB LAN adaptor The useable system memory for models equipped with the AMT function ...

Page 147: ...0 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 86 F or 25 C 77 F at high altitude all temperature references are approximate and might vary depending on the specific computer model contact TOSHIBA support for details CPU performance might also vary from specifications due to design configuration Under some conditions your computer product...

Page 148: ...ely 3 GB only Computers configured with a 64 bit operating system can address 4 GB or more of system memory Battery Life Battery life might vary considerably depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on...

Page 149: ...ated Video Memory System Video Memory and Shared System Memory Shared System Memory varies depending on system memory size and other factors Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach might vary depending on surrounding electromagnetic environment obstacles access point design and configuration and client design and software hardwar...

Page 150: ...ad Only Memory DVD RW Digital Versatile Disc rewritable DVD R DL Digital Versatile Disc Recordable Double Layer FAT File Allocation Table FCC Federal Communications Commission FHD Full High Definition GB gigabyte GBps gigabytes per second HD High Definition HD High Definition Plus HDD Hard Disk Drive HDMI High definition Multimedia Interface HDMI CEC High definition Multimedia Interface Consumer E...

Page 151: ...RGB Red Green and Blue RFI Radio Frequency Interference ROM Read Only Memory RTC Real Time Clock S P DIF Sony philips Digital Interface Format SD Secure Digital SDHC Secure Digital High Capacity SDXC Secure Digital Extended Capacity SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin film Transistor URL Uniform Resource Locator USB Universal Serial Bus WAN Wide Area Netwo...

Page 152: ...screen 3 3 Documentation list 2 1 Dual Pointing Device Touch Pad 6 8 E Equipment checklist 2 1 External monitor problems 6 11 G Graphics Processing Unit 3 13 H HDMI Micro port 3 5 HDMI out port 3 9 K Keyboard function keys 4 12 Function keys F1 F12 4 12 problems 6 6 Windows special keys 4 14 Keypad overlay Arrow mode 4 14 Numeric mode 4 14 temporarily using normal keyboard overlay on 4 14 temporar...

Page 153: ...on 2 13 Problems AC power 6 5 Analyzing the problem 6 2 Battery 6 6 Dual Pointing device 6 8 External monitor 6 11 Hardware and system checklist 6 4 Internal display panel 6 7 Internal Storage 6 7 Keyboard 6 6 Memory Media Card 6 7 Overheating power down 6 5 Power 6 5 Real Time Clock 6 6 Sound system 6 10 TOSHIBA support 6 14 Touch Pad 6 8 USB device 6 10 USB mouse 6 9 R Recovery Media 5 24 Recove...

Page 154: ...c power off 5 6 T TOSHIBA Desktop Assist 5 1 TOSHIBA Display Utility 5 2 Touch Screen 4 3 U USB device problems 6 10 V Video mode 4 33 Video RAM 3 13 W Web Camera back 3 6 Web Camera front 3 2 Wireless communication 7 5 User s Manual Index 3 ...

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