Toshiba Portege 7140CT, User Manual

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User's Manual Troubleshooting 9-7
Version
5
Last Saved on 20/12/99 04:11
Portege 7140CT User's Manual – 7140_UK.doc – ENGLISH – Printed on 20/12/99 as IM_714UK
Password
If you forgot your password, you can use your password service diskette
to start the computer. If you did not make a password service diskette or if
it doesn't work, see your dealer.
Problem Procedure
Cannot enter
password.
Refer to the Password security section in
Chapter 7, Setup and Password Security .
Hotkeys
Refer to Chapter 5, The Keyboard
,
for information on using hotkeys. Make
sure the operation is correct and try a few hotkey combinations.
Problem Procedure
Hot keys do not work If you are using an external keyboard, make sure
the External Keyboard
Fn
key is set to the
combination you are using.
If you are still unable to use the hot keys, consult
your dealer.
Keyboard
Keyboard problems can be caused by your setup configuration. For more
information refer to Chapter 5, The Keyboard , and Chapter 7, Setup and
Password Security .
Problem Procedure
Some letter keys
produce numbers
Check that the numeric keypad overlay is not
selected. Press
Fn
+
F10
and try typing again.
Output to screen is
garbled
Make sure the software you are using is not
remapping the keyboard. Remapping involves
reassigning the meaning of each key. See your
software's documentation.
If you are still unable to use the keyboard,
consult your dealer.