GEARS – The Systematic Approach to Defining,
Diagnosing and Solving Problems
Gather Information
•Information reported by the customer
•Information observed by you
•Establish the what, where and when of the issue
Evaluate Potential Causes
Consider possible causes of the problem to develop a hypothesis
•Narrow down the focus of the problem
Assess Performance
•Ensure you have all the necessary tools for testing
•Test all potential causes of the failure
•Reevaluate and create a new hypothesis if necessary
Repair
•Return the unit to service by repairing, rebuilding or replacing
Solution Confirmation
•Did the issue go away
•Was the root cause of the issue correctly repaired
•Are there any other new symptoms
Troubleshooting: Traction Circuit Problems (GreensPro
Page 3–2
GreensPro
™
1240/1260
14211SL Rev A
Summary of Contents for GreensPro 1240
Page 4: ...Reader Comments Page 4 GreensPro 1240 1260 14211SL Rev A...
Page 8: ...Preface Page 8 GreensPro 1240 1260 14211SL Rev A...
Page 14: ...Safety Safety and Instructional Decals Page 1 6 GreensPro 1240 1260 14211SL Rev A...
Page 30: ...Specifications and Maintenance Special Tools Page 2 16 GreensPro 1240 1260 14211SL Rev A...