TiVo Roamio OTA, Manual

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81
Troubleshooting
6
My Show doesn’t have the SkipMode feature
available. Why not?
• This feature is available only on select shows, and only after
they are finished recording. We hope to make the feature
available for the most popular shows on the most popular
channels watched by TiVo subscribers. That means you’ll find
SkipMode on many shows that you record between 4:30 p.m.
and midnight (or 12:30 a.m. on major networks) on the most
widely-watched channels.
How does it work?
• A dedicated team of TV-watchers, who are watching each
show live as it airs, note where programming resumes after
commercial breaks in popular programs. This information is
communicated by the TiVo Service to TiVo subscribers who
have recorded these programs.
Can I still watch what I skip?
• Yes! The actual recorded show is never altered, and the
commercials remain in the recording -- you can rewind and
watch them at your convenience.
Accessibility
Are accessibility features available on my TiVo
box?
• Yes! Your TiVo box is ready to help visually- and hearing-
impaired users get the most out of the TiVo experience. To
turn on the screen reader, press and hold the A button on
your remote control for two seconds. To turn on Audio
Description, press and hold C. To turn on closed captioning,
press and hold B. For more details, see
Quick tour -
Accessibility features . Or visit tivo.com/accessibility for more
instructions and a version of this guide geared specifically to
visually-impaired users.
Channels
I can’t go to one of my channels.
• Review your channel list to make sure all the channels you
subscribe to are marked with a yellow check. Compare the
channel list to the list of channels in your cable plan. See
Your
channel list for more information about your channel list.
• The TiVo Roamio Plus and Roamio Pro require a
CableCARD ™ decoder to receive any cable programming.
Contact your cable company to order a CableCARD decoder
or to make sure that all of the channels in your cable