Thermo Scientific Shandon Excelsior ES, Operator'S Manual

Page: 126 / 131

126 Shandon Excelsior ES Operator Guide
PRODUCT RETURN SAFETY DECLARATION
Part 1 Decontamination Certificate
Any instrument or part of any instrument must be clean before being returned, and where necessary accompanied by a
completed Decontamination Certificate. Should the instrument or any part of it be received in an unclean condition, or Thermo
Fisher Scientific consider it to be a hazard, the instrument or part will be returned unrepaired at the expense of the customer.
It is important that the certificate is forwarded by post or fax, and a copy attached to the exterior of the container. Containers
will not be opened until the company is in possession of the required certificate.
This form MUST be completed by the customer and NOT by a Thermo Fisher or distributor employee.
If an instrument or part is to be returned to Thermo Fisher Scientific, please note the following:
1 If the instrument or any part of it has been exposed to, or been in contact with potential pathogenic or radioactive material,
it is essential that it is decontaminated.
2 Set procedures are laid down in the European Health and Safety Directives for decontamination. To avoid any
misunderstanding, we request that all instruments or parts returned to us must be accompanied by a certificate stating the
following:
We certify that this (Model)........................................................................................... Serial No.......................................
• has not been exposed to pathogenic, radioactive or other hazardous material and has been cleaned
OR
• has been decontaminated and cleaned (if exposed to the above) according to approved procedures following exposure to:
• Has the instrument been used for work with human or animal Transmissible Spongiform Encephalopathies, e.g.
Creutzfeld-Jacob disease, Scrapie or BSE?
YES / NO
If yes, please contact Thermo Fisher Service before taking any further action.
Signed ...................................................................................................................... Position .................................................................
Name (Block Capitals) ..................................................................................................... ............................................................................
Company or Organisation ...........................................................................................................................................................................
Full Address ..................................................................................................................................................................................................
........................................................................................................................................................................................................................
Please use the checklist below to ensure that the instrument being returned is ready for collection.
• All reagents / wax removed from instrument, including vapour traps (if applicable).........................................
....................
• Accessories are secured / itemised ........................................................................................ .......................................................
• Instrument has had transit clamps fitted as per Operator Guide (if applicable)............................................. .........................
• Instrument is packed in original packaging........................................................................................................................... YES / NO
RMA NUMBER ..................................................................................................................................................................................................
CARRIER .............................................................................................................................................................................................................
Part 2 Guidelines for Returning Instruments
FOR ATTENTION OF ..........................................................................................................................................................................................
Thermo Fisher Scientific, Anatomical Pathology, 4481 Campus Drive, Kalamazoo, MI 49008, USA
Tel: 1-800-522-7270, Fax: +1 269-372-2674, www.thermo.com/pathology
Thermo Fisher Scientific, Anatomical Pathology, 93-96 Chadwick Road, Astmoor, Runcorn, Cheshire, WA7 1PR, UK
Tel: +44 (0)1928 562600, Fax: +44 (0)1928 562627, www.thermo.com/pathology