Troubleshooting
Instrument Diagnostics
6-2
PDM3700 Instruction Manual
Thermo Fisher Scientific
During instrument warm-up, the PDM3700 continuously monitors the
operating status for unexpected conditions. If any fault conditions are
flagged the screen will flash ‘DIAGNOSTIC FAILURE’. To view the
cause of the fault, press the A and B buttons, press ‘B’ to scroll until the
‘View Failures’ options is displayed. Press ‘A’ to view the failure(s).
A Programmed Shift or Primary Sample Run WILL NOT start if a
DIAGNOSTIC FAILURE is present at the end of the warm-up period.
Press ‘A’ ‘Wake up’ then ‘B’ ‘Scroll’ to identify the diagnostic failure that
prevented the shift from starting.
Below is a list of the possible diagnostic failures along with the associated
WinPDM Instrument Diagnostic.
PDM3700 Diagnostic Failure
WinPDM Instrument Diagnostics
AIR TEMP FAILURE
AIR TEMP
AMBIENT PRES FAILURE
AMBIENT PRES
AMBIENT TEMP FAILURE
AMBIENT TEMP
CLOCK FAILURE
CLOCK
DIFFERENTIAL PRESSURE
DIFFERENTIAL PRESSURE
FREQUENCY FAILURE
FREQUENCY
NO MASS TRANSDUCER
NO MASS TRANSDUCER
RH SENSOR FAILURE
RH SENSOR
RH TEMP FAILURE
RH TEMP
TE TEMP FAILURE
TE TEMP
FLOW RATE FAILURE
FLOW RATE (VOLTS)
TILT Z FAILURE
TILT Z DUTY CYCLE
If a diagnostic failure is encountered, the diagnostics function in WinPDM
can be used to diagnose the problem.
1.
Connect the PDM instrument to the charger and connect the charger
to the computer.
2.
Start WinPDM.
3.
Click on the Communications button in WinPDM and verify
communications.
Instrument
Diagnostics