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Troubleshooting Applications Problems
If you have turned on OMNIC’s spectral quality checks feature, the
software automatically checks the status of collected interferograms,
and background and sample spectra. When OMNIC performs a
check and detects a problem with data collection or spectra, the
Collect Status indicator is displayed as a yellow circle or a red X.
You can click the indicator (or click the View Collect Status button
at the end of data collection) to see a summary of data collection
problems encountered during the collection and other information
about the collection.
This chapter lists some simple troubleshooting measures you can
take to solve data collection problems with the spectrometer. If the
action does not solve the problem, contact technical support.
In OMNIC Help Topics find “troubleshooting” in the Index and go
to “Troubleshooting” for more information.
Problem Possible
Cause
Solution
A spectrum contains fringes or
channeling.
The sample has parallel, highly
reflective sides that cause the
infrared beam to bounce within the
sample when it is placed
perpendicular to the beam.
Create a new film using a matte
press.
Try roughening the film surface
slightly with silicon carbide
paper or other suitable abrasive.
The sample has parallel, highly
reflective sides that cause the
infrared beam to bounce within the
sample when it is placed
perpendicular to the beam.
Rotate the sample so that the
infrared beam passes through
sample at Brewster’s angle. (Do
not use this method if you are
performing a quantitative
analysis of sample.)
continued…
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