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Problem Possible
Cause
Solution
Data is not displayed during
collection.
The data cable between the
spectrometer and computer is not
properly connected.
Turn the spectrometer power off
and check the data cable
connections.
.
The spectrometer is out of alignment. Align the spectrometer using the
Align button on the Diagnostic
tab of the Experiment Setup
dialog box.
The laser is not functioning.
Click the laser indicator on the
Diagnostic tab of the Experiment
Setup dialog box to check the
laser operation. Call Thermo
Electron to order a replacement
laser if necessary. See the
“Ordering parts” and “Servicing
your spectrometer” books in
Spectrometer Help Topics to find
part number and ordering and
installation instructions.
The spectrometer is overheated. (You
can check whether the temperature of
the electronics board is within the
acceptable range by clicking the
electronics indicator on the
Diagnostics tab of the Experiment
Setup dialog box.)
Make sure the cooling vents on
the back of the spectrometer are
not blocked and nothing is
stacked on top of the
spectrometer. Maintain at least
30 cm (12 in) of clearance behind
the spectrometer and 64 cm (25
in) of clearance above the table.
Make sure the ambient
temperature is between 16° and
27°C (60° and 80°F)
continued…
Nicolet 380 User’s Guide 109
Summary of Contents for Nicolet 380
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