Appendix B: User Service Procedures
Use only deionized water when cleaning. Use a 75% isopropyl alcohol solution as
a cleanser and rinse with deionized water.
Do not use chemical cleaning agents; they may damage the instrument. Avoid
chemicals that contain benzene, toluene, xylene, acetone, or similar solvents.
In Case of Problems
Review the following sections if you encounter any problems with your
instrument. Detailed troubleshooting procedures are available in the service
manuals for your logic analyzer product. For additional help, contact your local
Tektronix Service Representative.
Diagnostics
The logic analyzer runs power-on diagnostics every time you power on the
instrument. You can view the results of the diagnostics by selecting Calibration
and Diagnostics from the System menu. You can run more detailed diagnostics by
selecting Extended diagnostics. Here you can run all tests, loop on one or more
tests, or loop on a test until a failure occurs.
Before running the extended diagnostics, disconnect any attached probes.
TLA Mainframe Diagnostics.
The TLA mainframe diagnostics program is a
stand-alone application. These diagnostics check the operation of the mainframe
beyond the basic PC circuitry. These diagnostics also check the front-panel knobs
of the portable mainframe.
CheckIt Utilities.
The CheckIt Utilities is a separate application located in the
Windows Start Programs menu (Start
→
Programs
→
CheckIt Utilities). The
diagnostics check the basic PC operations of the controller.
Software Problems
Your logic analyzer comes with most software installed. Before running any of
the diagnostics, check the online release notes to verify that the logic analyzer
software is compatible with the module
fi
rmware.
Many software problems can be due to corrupted or missing software
fi
les. In
most cases the easiest way to solve software problems is to reinstall the software
and follow the on-screen instructions. (See page 73,
Software
Hardware Problems
If you are certain that you have installed the logic analyzer correctly, run the
extended diagnostics (located under the System menu) to identify any problems.
If your logic analyzer powers on so that you have access to the desktop, run the
CheckIt Utilities software to identify possible controller hardware problems.
TLA7000 Series Logic Analyzers Installation Manual
91
Summary of Contents for TLA7000 Series
Page 1: ...TLA7000 Series Logic Analyzers Installation Manual www tektronix com 071 1747 03 ...
Page 72: ...Basic Installation 54 TLA7000 Series Logic Analyzers Installation Manual ...
Page 88: ...Merging Modules 70 TLA7000 Series Logic Analyzers Installation Manual ...
Page 104: ...Restoring and Reinstalling Software 86 TLA7000 Series Logic Analyzers Installation Manual ...