6.5.7 LOGIN PROBLEMS
Before facing the login problem, it is a good idea to understand the operation of the display.
The icon of the connected user can help in troubleshooting, and can have 3 states:
Icon state
State present in
hardware
Event description
The icon is off when no user is
logged in (initial state)
TGS/NFC
Bluetooth
Qr code
If a user attempts to login
and the icon starts to flash,
this means that:
- in the case of TGS/NFC/
Bluetooth, the hard
-
ware channel used does
not function;
- in the case of a QR code,
the problem is related
to the network.
The icon flashes when at
-
tempting to login with the
console and while waiting for
the response from the cloud
TGS/NFC
Bluetooth
If a user attempts to login
and the icon starts to flash,
this means that the hard
-
ware channel used is func
-
tioning.
If it does not pass to the
next channel, the problem
is relative to the network,
unity self configuration…..
The icon is off when no user is
logged in (initial state)
TGS/NFC
Bluetooth
Qr code
Login performed correctly.
Skillmill
Technical Service Guide - Rev. 2.2
Page 54
e-mail:
Summary of Contents for Skillmill Console
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