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12.2 Return
Each Jet Tech valve that has been in contact with toxic chemicals or other
harmful materials must be decontaminated before being returned to
Techcon Systems.
This declaration is necessary even for unused valve. If the Jet Tech valve
was used the liquids, which were in contact with the valve, need to be listed
in the decontamination declaration to Techcon Systems. The signed
certificate needs to be fixed outside on the transport packing.
If a loaner valve is returned un-clean it will be sent back to the customer.
In any case the customer is liable for defects caused by insufficient
decontamination. This includes explicitly damage to persons and property.
Each returned system needs to be accompanied by a “status-sheet”. All
information about the system must be filled out in this sheet (e. g. system
returned for maintenance, for repair, dispensing parameter)
Manufacturer reserves the right to make engineering product modifications
without notice.
All returns must be issued with a Returns Authorization number, prior to
return. Send warranty returns to:
OK International
10800 Valley View Street
Cypress, CA 90630
USA
Telephone: (714) 799-9910
