Tally T6215, Maintenance Manual

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T6215 Maintenance Manual
3–16
Paper Handling Problems
The following table lists the few paper handling problems you may encounter along with
corrective actions you may take.
Table 3–2. Paper/Printing Corrective Action
Problem Cause Corrective Action
The paper holes are wider Horizontal paper tension is too Unlock and readjust the tractors.
than normal after passing tight.
through the tractors.
Printed characters on heavy The Platen Gap Open the Platen Gap
weight or multi-part paper are is not set correctly, or there is Wheel, or calibrate platen.
smeared. an incorrect Platen calibration.
The printed characters The Platen Gap Adjustment Wheel Readjust the Platen Gap
are too light. is out of adjustment or the ribbon Wheel. If this does not correct the
is worn out, or there is an problem, replace the ribbon
incorrect platen calibration. cartridge with a new one, or cali-
brate platen.
The printed characters The Platen Gap Adjustment Wheel Adjust the Platen Gap
are shaky. is not set correctly, or there is an Wheel, or calibrate the platen
incorrect platen calibration
The printed characters in Vertical paper tension is too loose. Move the Paper Tension Lever until
one line are shorter than the paper is taut, but not too tight.
normal.
The paper holes are Vertical Paper tension is too tight. Move the Paper Tension Lever until
elongated after passing the paper is taut, but not too tight.
through the tractors.
The paper comes out of (1) The vertical or horizontal To change the vertical tension, raise
the tractors or the paper paper tension is incorrect. the Paper Tension Lever to increase
tears at the right or left tension and lower it to decrease
holes along the edges. tension.
To change the horizontal tension,
unlock the upper right and/or lower
right tractor and move it left or right
to make the necessary adjustment.
(2) The tractors are too far apart. Unlock and realign the tractors.
(3) Upper tractors are not aligned Unlock and realign the tractors so
with the lower tractors. that the lower set is directly under
the upper set.
(4) The Platen Gap Adjustment Adjust the Platen Gap
Wheel is not set correctly, or Wheel, or calibrate the platen.
there is an incorrect platen
calibration.