Tally T6215, Maintenance Manual

Page: 49 / 164

Chapter 3. Faults and Troubleshooting
3–5
Table 3–1, Continued
MESSAGE Explanation and Corrective Action
Offline Data In
Explanation:
The printer is in Offline condition and nonprinted data is in the
buffer.
Corrective Action:
There is no corrective action required. Under normal conditions
the printer will continue to print when it is placed back Online. If
you do not want the buffered data to print, enter the Clear Menu
by depressing the
CLEAR Key before going back Online and
select the Clear Buffers entry to clear the buffered data.
Offline Dump On Explanation: The printer is in Offline condition and Dump Mode is enabled.
Corrective Action: No corrective action is necessary. Place the printer back Online
when you are ready to print. (See the explanation at the begin-
ning of this chapter and in
Chapter 2 , under Hex Dumps, for
explanations about how the data from the host is printed.)
Online Dump On
Explanation:
The printer is ready to accept and print data from the host through
Dump Mode. (See the explanation at the beginning of this chap-
ter and in
Chapter 2 , under Hex Dumps, for explanations about
how the data from the host is printed.)
Corrective Action:
No corrective action is required.
Overflow VFU Explanation: An excessive number of bytes has been sent by the host in a VFU
download.
Corrective Action: Correct data and retransmit from host.
Paper Motion Flt
Explanation:
The control processor has detected that the paper has failed to
move the required distance after sending a command to the
Paper Drive Motor.
Corrective Action:
Check for paper feed problems. If there are any paper feed
problems, correct them, then depress the
CLEAR key to clear the
fault and continue operation.
If this does not clear the problem, check for paper debris blocking
the sensor.
If problem still exists, check cable connection at the Engine
Controller Board. If it fails again, check the sensor’s voltage
output (in the Meter parameter of the Control Panel). The reading
should be approx. +5.0 Volts without paper and
≤
+ 3.0 Volts with
paper. Ideally the voltage reading should differ at least 2V be-
tween paper in and paper out. If the differential is less than 2V, or
the voltage does not change or is zero, the Upper Tractor set
(Includes Paper Motion Sensor) needs to be replaced.
If all the above does not clear the problem, remove and replace
the Engine Controller Board.