Tally T6215, Maintenance Manual

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T6215 Maintenance Manual
3–6
Table 3–1, Continued
MESSAGE Explanation and Corrective Action
Paper Out Explanation: Paper is not being detected in the lower paper path below the
print mechanism.
Corrective Action: If this message is correct, refer to the ENTER Key Section of
Chapter 2 of the Operator Manual, then load paper. (See Load-
ing Paper Section of Chapter 1 of the Operator Manual.)
If this message is in error, check the sensor connection on the
Engine Controller Board and sensor position on its tractor. If the
connection is OK and the sensor is properly installed, then
recalibrate the Paper Out Sensor. (See
TEST Menu in Chapter 2
for the procedure.) If the problem still exists, the Lower Tractor
Set (includes Paper Out Sensor) needs to be replaced.
If all of the above checks and fixes do not clear the problem,
remove and replace the Engine Controller Board.
Parity Error
Explanation:
Parity is enabled and a mismatch on Bit 8 has been detected on
the currently active host interface.
Corrective Action:
If there is a mismatch between the setting of the printer and the
setting of the host, you can change printer parity by referring to
the
Configuration Menu section of Chapter 3 of the Operator's
Manual .
If there is no mismatch between the printer and host settings, then
the data sent from the host has been corrupted. Retransmit the
data from the host. If the condition repeats, set up the printer for
Dump Mode (see
Configuration Menu Section in Chapter 3 of
the Operator's Manual ) and retransmit the data again. If you find
no errors in the Dump Mode data, remove and replace the Inter-
face Board.
If this still does not correct the problem, the likely cause is in the
I/O cable or the host.
Platen Open Explanation: The Form Thickness Lever is set beyond the maximum setting
for paper thickness. This message may display when you are
loading paper or a Ribbon Cartridge into the printer. This condi-
tion disables the printer and the only keys that will function on the
control panel are the form movement keys.
Corrective Action: When you are loading paper or a Ribbon Cartridge, this message
will clear when you lower the Form Thickness Lever and close the
Platen Gap. If this message appears at any other time or will not
clear, run the Platen Calibrate procedure (see
Test Menu in
chapter 2). Note: This requires initiating Tech Access mode and
supressing all faults (by holding down Enter and FF) to clear the
fault, making menu navigation possible.