Tacony Truvox VBPIIe, User Manual

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3 12-18

Blocked vents will cause the motor to overheat, and may
lead to premature failure. Warranty claims for this type of
damage will not be accepted.

Vacuum filter – Check the vacuum filter is clean and replace
as appropriate.

Hose, wand and vacuum accessories – Check and remove
any debris or lint build-up from the head.
AFTER SALES SERVICE
Truvox machines are high quality machines that have been
tested for safety by authorised technicians. It is always apparent
that after longer working periods, electrical and mechanical
components will show signs of wear and tear or ageing. To
maintain operational safety and reliability the following service
interval has been defined: Every year or after 250 hours. Under
extreme or specialised conditions and/or insufficient
maintenance, shorter maintenance intervals are necessary. Use
only original Truvox spare parts. Use of other spare parts will
invalidate all warranty and liability claims. Should you require
after sales service please contact the supplier from whom you
purchased the machine, who will arrange service. Repairs and
servicing of Truvox products should only be performed by
trained staff. Improper repairs can cause considerable danger to
the user.
GUARANTEE
Your product is guaranteed for one year from the date of
original purchase, or hire purchase, against defects in materials
or workmanship during manufacture. Within the guarantee
period we undertake at our discretion, to repair or replace free
of charge to the purchaser, any part found to be defective,
subject to the following conditions:
CONDITIONS
1. Claims made under the terms of the guarantee must be
supported by the original invoice/bill of sale issued at the
time of sale, or the machine Serial No.
2. For claims under this guarantee contact the supplier from
whom you purchased the product who will arrange the
appropriate action. Do not initially return the product as
this could result in transit damage.
3. Neither Truvox nor its distributor shall be liable for any
incidental or consequential loss.
4. This guarantee is governed by the laws of England.
5. This guarantee does not cover any of the following:

Periodic maintenance, and repair or replacement of
parts due to normal wear and tear.

Damage caused by accident, misuse or neglect, or the
fitting of other than genuine Truvox parts.

Defects in other than genuine Truvox parts, or
repairs, modifications or adjustments performed by
other than a Truvox service engineer or authorised
service agent.

Costs and risks of transport relating directly or
indirectly to the guarantee of this product.

Consumable items such as, brushes, drive discs, filters
and vacuum skirts.
This guarantee does not affect your statutory rights, or your
rights against the supplier arising from their sales or purchase
contract.Truvox International Limited policy is one of continual
product development and we reserve the right to alter
specifications without prior notice.
RECOMMENDED SPARES & ACCESSORIES
VBPIIe
10 dust bags U2-U11-078
Hose U2-U11-085
Telescopic wand BA10623000
ECO floor tool HB15C
ECO floor tool RD277
Floor Tool RD270
Small accessory tool set U2-U11-086
FAULT DIAGNOSIS
The following simple checks may be performed by the operator. If the machine is still not working, please contact your local Service Agent:
Trouble Reason Remedy
Machine is not working 
Lack of voltage/electrical supply

Check fuse *, power cord, plug and socket
outlet
Loss of vacuum suction

Dust bag full

Replace bag

Blocked hose or wand

Remove obstruction

Motor is not running

Contact Service Agent
Motor is not running 
Broken switch

Contact Service Agent
* If the fuse blows several times, the machine should be checked by an authorised Service Agent.
PLEASE REFER TO THE BACK OF THE MANUAL FOR PICTORIAL INSTRUCTIONS