T-Home Comfort Pro CM 500, User Manual

Page: 76 / 156

74
Telephoning Enquiry, Toggling, Transfer and Conference
Transferring an External Call to an External Subscriber
External calls can only be transferred to an external subscriber via the enquiry call menu (see page 74).
Depending on your communications system’s settings, the external calls will be switched together on your
communications system or on the exchange of your network operator.
N
Note: When you call an external party and then transfer this person to another external
party, you will bear the costs for the call between the two external callers. You have no
way of influencing how long the transferred call will last. The connection is established
via the Comfort Pro and occupies two call channels (ISDN user channels).
Enquiry Call Menu
N
Note: Menu items marked with an * are only displayed if the system administrator has
given corresponding user authorisation.
You have put a call on hold and are making an enquiry call. Press the softkey briefly and then dial …
Diversion : You put your current caller on hold (called via enquriy) and then call another (third) subscriber
with whom you wish to connect your current (second) caller. Enter the call number of the subscriber
to whom you wish to transfer under Dest: and then press the
Ok
softkey. Announce the call and
press the end key. The call has now been transferred. After transfer, you are reconnected with
the (first) caller you originally put on hold.
3 party :* You initiate a 3-party conference, see page 77.
Connect :* You connect the subscriber on hold with the current caller you are speaking with.
Press softkey briefly .
/ Use the navigation keys to select the Connect menu entry and confirm with the
Ok
softkey.