55
Connections
Basic Functions
Hunt group call numbers
During system configuration, the system administrator can configure call forwarding destinations for hunt
group call numbers. These destinations are called when all users of a hunt group are busy and/or when a call
is not accepted by any member of the hunt group within a certain time interval. You cannot view or change
this call forwarding on your device.
In addition, the system administrator can determine whether you can forward incoming calls to the hunt
group call number or not. If the system administrator does not permit call forwarding for your hunt group call
number, any call forwarding that you have programmed on your device is not carried out upon a hunt group
call.
Call forwarding chains
The system administrator can configure the system such that multiple call forwarding instances can be linked
one to another to form a chain. A simple example: user A forwards to user B, who then forwards to user C. A
call for user A is then directly signalled to user C.
A setting in your user group regulates which call number appears on your device when a call which has been
forwarded multiple times is signalled on your device: you will see either the call number of the last user who
programmed the last call forwarding in the chain, or the call number of the first user in the chain. The number
displayed is also saved to the caller list for missed calls on your device.
The system prevents call forwarding chains from forming a loop, e.g. when the call forwarding destination
refers back to the call forwarding source. When the system detects a call forwarding loop, no further call
forwarding is carried out. This can mean that – despite call forwarding being programmed – calls are
nonetheless signalled on your device.
A loop is also detected during call deflection. If you receive a call via a call forwarding chain and wish to
deflect it to a destination call number which is already in the call forwarding chain, a negative
acknowledgement tone is heard and the call signalling on your device will continue.
Contact your system administrator if call forwarding is not functioning as expected on your device. The
system administrator is able to analyse call forwarding chains and eliminate any possible conflicts.
Summary of Contents for Comfort Pro CM 500
Page 1: ...DECT Telephones Comfort Pro CM 500 510 User Manual...
Page 2: ......
Page 152: ...150 Notes Notes...
Page 153: ...151 Notes Notes...
Page 154: ...152 Notes Notes...
Page 155: ......